JBLM Community Newsletter - January 2025 by Liberty Military Housing at JBLM

Community Newsletter

JOINT

BASE LEWIS MCCHORD - JANUARY 2025

Happy New Year to all of our Family Housing Residents! We hope everyone had a memorable and safe holiday season. Let’s reflect on our 2024 accomplishments:

We hosted 113 events with a collective turn out of 10,627 residents.

As we start 2025, take a moment for self-reflection, set goals for personal growth, and embrace a challenging New Year's resolution. At Liberty Military Housing, we remain dedicated to prioritizing our residents by offering a high-quality living environment, hosting monthly events, and fostering strong partnerships with local mayors and government leaders. As the saying goes, it's a new year, a new you, and a new me! Page 10

We partnered with your neighborhood mayors and worked together to ensure the correct information and communication went out to our residents

We continued major renovations in 2 large neighborhoods (New Hillside & Davis Hill) We installed Liberty’s Little Libraries in all 22 communities.

We installed the new Evergreen Park Challenge Course. Launched our new monthly bulk drop off program, removing 84.77 tons of trash from our neighborhoods from May to November.

Updated and expanded our Home Based Business (HBB) policy.

Do you have a needed repair, a suggestion, or a concern? Liberty Military housing is committed to enriching the lives of military families through providing homes and vibrant communities Your feedback is an important piece in helping us accomplish this goal, and we want to ensure we provide you with an avenue to initially address your needed repair, suggestion, or concern and the process to escalate it, should that be necessary Below is an outline of our easy Three-Step process for concerns and opportunities for feedback

STEPONE ContactyourDistrictHousing Office

LewisEast:253-912-3485

LewisEast@LiveLMH.com

LewisMain:253-912-3460

LewisMain@LiveLMH.com

LewisNorth:253-912-3475

LewisNorth@LiveLMHcom

LewisWest:253-912-3493

LewisWest@LiveLMH.com

McChord:253-589-0523

Mcchord@LiveLMH.com

DiscoveryVillage:253-292-6100 DiscoveryVillage@LiveLMHcom

MtBaker:253-300-5299 Mt.Baker@LiveLMH.com

LibertyAtYourService 1-888-578-4141(24hrs)

STEP TWO If the issue is incomplete contact LMH General Management Office: 253-912-2111

STEPTHREE Iftheissueisstill unresolvedcontact ResidentialCommunities Initiative 253-967-2524

LeMay Holiday Trash Service Schedule

New Years Day - January 1st

LeMay offices will be closed, and drivers will not run their normal schedule. LeMay offices will re-open, and service will resume on Thursday, January 2nd. All trash service pick-ups will be delayed by one day.

Please ensure that all trash and recycling cans are at the curb the night prior or before 6am on day of service

FREE Christmas Tree Disposal

January 6th - 10th

Looking to get rid of your tree after Christmas? Put it out on your curb next to your cans on your scheduled service pick up day January and LeMay will pick it up and dispose of it for FREE. Must be a natural real tree Must be no bigger than 4 feet or must be cut down to 4 feet sections

Removal all tinsel, decorations, tree stands and plastic bags Questions? Contact LeMay Customer Service at 253-875-5033

NEW BUSINESS HOURS STARTING IN JANUARY

Effective January 1st

All Liberty Military Housing business hours will be as follows:

Monday: 8am - 4:00pm (closed 9am - 10am)

Tuesday: 8am - 4:00pm (closed 9am - 10am)

Wednesday: 8am - 4:00pm (closed 9am - 10am)

Thursday: 8am - 4:00pm (closed 9am - 10am)

Friday: 8am - 4:00pm (closed 9am - 10am)

Saturday: Closed Sunday: Closed

Want to make sure your voice is heard? Did you have a fantastic experience and want to tell us about it?

Liberty Military Housing has teamed up with SatisFacts to provide online Resident Satisfaction Surveys at the time of move-in, service in your home, and at move-out Your feedback is essential in helping us achieve our goals to provide military families with exemplary service and a quality home environment Surveys are automatically sent to your email from SatisFacts Residents can also receive survey notifications via Text Look out for more details from SatisFacts

Holiday Decor Removal Reminder

Holiday decorations must be removed by January 10th.

Holiday decorations consist of outdoor lights, figurines, outdoor Holiday trees and all related type blow up characters.

One weekend day/month/household

Reserve

Must

$250

Opening/Closing

Signed Reservation Agreement Form

Pet Policy Reminders

All pets are to remain leashed while outside of the home or fenced in areas. Pets tethered to trees or the home without supervision outside is strictly prohibited.

Pet waste must be picked up from the yard daily.

All pets must be registered with Liberty Military Housing and have a$250 pet deposit per pet

While work is being completed within your home by a Liberty Military Housing team member or a vendor, we ask that you please secure your pet in another room or kennel away from the area being worked on.

All Liberty Military Housing team members and vendors are prohibited from interacting with any pets within the home

Need to Register a New Pet?

Reach out to your designated district office for the following: Request and submit the pet addendum form. Submit the $250 per pet.

Create a PetScreening Profile per new pet (District Office will send a link for this).

Need to report a pet caused injury?

If an animal has caused bodily harm to a human::

Report animal and injury by calling 911.

Notify your District Housing Office.

Need to report a loose pet in your community?

If the pet is non-aggressive:

Reach out to surrounding neighbors and community to find the owner

If no owner is located, take the animal to Pierce County Animal Shelter.

If the pet is aggressive:

Report aggressive animal by calling 911.

Notify your District Housing Office.

Note: Liberty Military Housing is unable to take in stray animals or pick them up in the neighborhood.

Did you know?

Resident Shield Renter’s Insurance

All residents are required to have renters’ insurance with a minimum of $100,000 in personal liability coverage. This is to help protect you when unforeseen damages are caused to the home and/or your personal property.

Don’t have renters insurance?

All residents who do not have renters’ insurance are placed onto the Master Policy which is a resident incurred cost of $9.08/month ($7 for premium + $2.08 administrative fees). This coverage does not include coverage for personal property.

To be removed from the placed Master Policy, you must submit your own proof of coverage renters’ insurance.

Have your own renters’ insurance? Please follow the guide below to submit your proof of coverage.

Please ensure your policy has the following: States the names of all members of the household who are over the age of 18.

Full home address

Policy Number

A personal liability minimum of $100,000

In a PDF format

The correct interested party information: Interested Party: Lewis-McChord Communities, LLC PO Box 3687 Coppell, TX 75019

Please send your proof of coverage renters’ insurance policy directly to rentersaip@yardi.com

LMH SNOW & ICE REMOVAL PLAN

Intheeventofstorms,whereiceorsnowaccumulationsareimminent,Libertystaffwillbeonstandby torespondifinfacttheweatherdoesaffecttheroadsonJBLM.Whileinstandbymode,wewill monitorlocalnewsaswellastheJointBaseHotlines.Staffwilladditionallyrespondtoreportsdirectly providedfromJBLMMilitaryPolice.

Wewillhaveaphasedplanthatwilladdresstheconditionsfocusedonthemostcriticalareaswithhills andmajorintersections. Wewillhaveequipmentintheformoftwosanding/plowtrucksand personnelavailabletomaintaincontinualusageasneeded.

Inordertofocusourattentiononthemostcriticalareas,LMHwillnotbeplowingand/orsandingany sidestreets.Whileitistheresident’sresponsibilitytoperformsnow/iceremovalattheirindividual homes,wewilldoourbesttoprovideforthesafepassageofourresidentsinandoutoftheJBLM neighborhoods. Wewillrespondtoresidentconcernsasresourcesallow.Wewillalsosupportthe overallresponseoftheinstallationbyhelpinginareaswearetravelingthroughwhenpossible

McChord Field - Phase 1 - Truck 1

Lewis East, Disco, North - Phase 2 - Truck 1

Ifconsistentsnowaccumulationscontinue,we willrepeatthesamephasedapproachuntilthe snowfallhasdiminished. -Staywarm!

Cold Weather Preparedness

Lewis West - Phase 1 - Truck 2

Lewis Main - Phase 2 - Truck 2

Winterishereandtheweatherservicewill predictlowtemperatures during thiswinterseason Tohelp preventfrozenpipesandthepotential flooding of yourhome,weask thatyou pleasetakethefollowing stepswheneverthe temperaturesareforecastedtodip toanunusually lowlevel:

Openall waterfaucetsinyourhometoallowavery thintrickleof water toflowthroughthewaterlines Allowthetrickleof watertocontinueto flowthroughoutthenight.(If you areleaving town,pleasedonotleave thewateron.)

If leaving townformorethan48hours,pleasenotify yourdistrictoffice sothey may periodically check forfrozenpipes.

Leaveall cabinetsdoorsunderneathsinksopensothepipeswill be ventilatedwiththewarm airinyourhome

Notify yourdistrictofficeif you turnonafaucetandnowatercomesout Thismay beanindicationof frozenpipes

Leavetheheatturnedto"Auto"andthermostatsettonolessthan60 degrees,especially if you will begoneformorethan24 hrs

Yourcooperationisappreciated Intheeventof apipebreak orleak,please immediately call our24hrLiberty AtYourServiceline 1-888-578-4141. Stay warm!

Don'tMissaThing!

Allfreeresidenteventlocationdetailsareposted tooursecureresidentplatform,Community Rewardsapp.Signuptodayusingtheprimary emailaddressyouhaveonfileforhousingat www.communityrewards.me

Throughout the

Liberty Military Housing hosts several FREE events and programs throughout our communities Get to know your community, meet your neighbors, and create lasting family memories in the process

JANUARY HOURS OF OPERATION

Wednesday, January 15th | 3pm-7pm Saturday, January 18th | 9am-3pm

*FIRST COME, FIRST SERVE. ONCE DUMPSTERS ARE FULL, WE WILL CLOSE*

RESIDENTS ONLY. Residents must sign the items drop-off form and provide their JBLM home address.

Must provide a list of items being disposed of at the time of drop-off.

Disposal of accepted items only.

Must be able to lift and dump all items yourself or with an accompanied person.

Location: Corner of N 5th and Pierce Ave in the Greenwood Neighborhood ACCEPTED

Furniture (3 per household)

Bagged Items

Recyclables

Household Trash

Bicycles

Grills - (For gas, ignitor must be removed)

Liberty Military Housing Presents January Events

5pm - 6pm JAN 7th

JAN 10th

Little Liberty’s Storytime

JAN 17th

4pm - 6pm

11am - 12pm JAN 22nd

5pm - 7pm JAN 31st JAN 30th 5pm

Join us at our community center for Storytime where we will be reading the book “Corduroy” while enjoying provided snacks and beverages First 40 attendees will receive a FREE prize!

Vision Boards & Coffee Night

Join us for an evening of iced coffee and make your own 2025 vision board to take home. Be sure to check Community Rewards to sign up for this event!

Paint with Liberty - Paint Night

Join us for our free-style paint night where all materials will be supplied to make your own personal painting to take home

Be sure to check Community Rewards to sign up for this event!

Night at the Museum

Join us for a special night at the Children’s Museum at JBLM

Be sure to check Community Rewards to sign up for this event!

Bingo Night

Join us for Bingo Night. Get ready for an evening of fun, laughter, and exciting prizes! Be sure to check Community Rewards to sign up for this event!

End of Month Raffle

Did you attend any of our resident events in January? Share your favorite resident event photo on the designated post on the Joint Base Lewis McChord Facebook page to enter the raffle.

A WORD FROM OUR WEST ARMY PARTNERS Maintaining Healthy Air Quality

By: Kiley Westergaard, DPW Environmental Division, AGEISS

Maintaining clean air, both indoors and outdoors, is essential for our health and well-being. Poor air quality can lead to allergies or other respiratory issues Although outdoor air quality is influenced by a variety of factors, we can all take practical steps to keep our air clean

Reduce the amount of time you are driving alone. Join a vanpool, take public transportation, carpool, ride your bike, or walk.

Avoid letting your car idle When you arrive at your destination, turn your car off right away. Idling your car reduces fuel economy, costs money, and contributes to pollution. Minimize emissions from waste. Compost your produce scraps and yard waste, and reuse and recycle when possible.

Indoor air can contain a variety of pollutants, including pet dander and mold Address these common pollutants and take steps to reduce them to improve the air quality in your home.

Ventilation is one of the easiest ways to improve indoor air quality If weather permits, open doors and windows, and always run kitchen and bathroom exhaust fans when cooking or showering. Also, change air filters often, and if needed, purchase a portable air cleaner

Decluttering, dusting with a damp rag, and vacuuming keeps allergens, pests, and pollutants away. Consider minimizing the use of strong chemical cleaners Try a mild soap and water instead, and never mix chemicals Also, remember to ventilate when cleaning. Keeping indoor moisture under control is important to prevent mold. Fix water leaks right away and keep humidity levels between 30 and 50%. If necessary, use a dehumidifier.

Taking proactive steps to improve both outdoor and indoor air quality is essential in creating environments that support our health and the planet’s future.

CHILDREN’S WAITING ROOM

MAKE HEALTH AND WELL-BEING A PRIORITY

Children’s Waiting Room is a child care program located in or near military health care facilities that allows parents to attend scheduled appointments without the stress of having to find child care outside of the hospital. This program improves access to health care by removing lack of child care as a barrier, allowing service members and spouses to make their health and wellbeing a priority.

“I love

this option at the hospital.

It

makes doctor appointments a breeze! Thank you so much for having this available for us!”

– Military Parent

ARMED SERVICES YMCA PACIFIC NORTHWEST

Madigan Army Medical Center Located in SFAC building 9059 Gardner Loop, Room 105 Joint Base Lewis-McChord, WA 98443

Appointments & Information: Wes Wuco (253) 660-0567 | wwuco@asymca org Children’s Waiting Room (253) 966-9707

Hours of Operation:

M-F | 8:00am to 1:00pm Sat | Closed Sun | Closed

BEFORE YOU SCHEDULE

Your child(ren) must be registered for the Children’s Waiting Room at least 48 hours prior to scheduling your first reservation. Registration is simple and easy! Scan the QR Code to get started or visit: