Les Nouvelles Esthetiques Spa Magazine #83

Page 56

spa business

Putting Brand Truth into Practice “Truth in branding, like truth in life, is about authenticity, fair dealing, and simple straight talk”. Leading companies are putting this into practice through high quality content and product, portraying a “genuine empathetic understanding of the consumer.” Not only does this place more emphasis on the need to be real, but equally, on the need for proof.

Why Authenticity Matters Putting this brand truth into practice has always been important, but today, it's taking on a whole new role. It's now easier than ever to harm a brand's reputation by failing to make authenticity a priority, or by simply doing it wrong. We know this because trust and transparency are steadily gaining more importance for consumers, and as Paul Greenberg puts it: “If a customer likes you and continues to like you, they will do business with you. If they don't, they won't.” But the best way to get a customer to like you is by first getting to know them - which is where many companies

falter. Several leading companies have fallen victim to the pitfall of lacking the insight needed to make their efforts count. Spreading a message that's not rooted in consumer insights can harm companies trust as it lacks the empathy needed to resonate. The important lesson here is that putting brand truth into practice starts with understanding perceptions. Using in-depth research and insights to quantify perceptions and behaviors, you will know exactly what drives your audience and their interactions with your company, vastly improving your chances of appealing to the new consumer - who expects nothing less. This idea of authentic marketing is nothing new. Rooted in the simple idea that 'truth sells', it has become one of the most powerful marketing tools of today in response to this shift in consumer power. Whether B2B or B2C, authentic brands, in their simplest form, are those that lead with truth and transparency, removing the 'brand' element that sets them apart from the consumer, and replacing it with the 'human' element that drives connections.

Disposable Mani Table Protector from HDW Group Ideal for the upcoming Festive Season!! Mani Table Protector is Multi Cloth that is cut by our factory from the rolls 50cm x 40cm, to be put on top of the table to protect the table or towels from being soiled or stained from manicures. It is strong can be wiped down and is strong enough to handle acetone. Our products is unique imported and manufactured by us. We additionally have a large selection of disposable products to meet all your spa and salon requirements. For more information contact: Phillip 062 890 5398 info@hygienedisposablewear.co.za www.hygienedisposablewear.co.za

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Les Nouvelles Esthetiques no’83


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My 10 Keys to Successful Aging

4min
pages 6, 9, 17

Boss Moves:

4min
pages 66-67, 72

Our attitude to massage is wrong - we need to turn it on its head!

3min
pages 58, 61, 63

Our attitude to massage is wrong - we need to turn it on its head!

3min
pages 58, 61, 63

The “Fitness Market” Is Far Bigger Than Gyms and Boutique Studios

3min
pages 43, 49-50

Les Nouvelles Esthetiques Spa Magazine #83

1min
pages 24-25

Les Nouvelles Esthetiques Spa Magazine #83

1min
pages 28-29

Boost Your Immune System With These Foods

2min
pages 32-33

The Gut-Brain Connection: How It Works + How to Support It

6min
pages 34-35

Les Nouvelles Esthetiques Spa Magazine #83

1min
pages 54-55

The Best 8 Ways To Boost Your Immune System

2min
pages 30-31

Is Metabolism the Key to Disease and Aging? By Deepak Chopra MD

6min
pages 18-19

My 10 Keys to Successful Aging

4min
pages 6-7

My 10 Keys to Successful Aging

4min
pages 6-7

Lion's Mane Mushroom:

6min
pages 38-39

Ancient Beauty Secrets

5min
pages 16-17

Putting Brand Truth into Practice

3min
pages 56-57

5 Natural Anti-Aging Secrets From Around The World

2min
pages 70-71

Injectables and the Future

4min
pages 10-11

Dispelling Ageist Myths In The Workplace By Carl Honoré

4min
pages 52-53

What Is a Gua Sha Facial and Can It Transform Your Skin?

3min
pages 40-41

Stem Cell Collagen Activators

7min
pages 26-27

Stem Cell Collagen Activators

7min
pages 21, 26-27

Are You Building Strong ‘Wellness Partnerships’?

4min
pages 62-63

The Value Of Digital Transformation And Collaboration In Fashion, Luxury And Beauty

3min
pages 22-23

The Value Of Digital Transformation And Collaboration In Fashion, Luxury And Beauty

3min
pages 22-23

Sustainable, Beauty and the Spa Industry.

6min
pages 46-48

What Is ‘Emotional’ Beauty?

1min
pages 14-15

The Anti-Aging Secrets Dermatologists Tell Their Friends

4min
pages 8-9

Anti-Aging And Aesthetic Medicine:

3min
pages 4-5

Ancient Beauty Secrets

7min
pages 68-72

What is Triple Bottom Line

4min
pages 66-67

Tips for Becoming a Successful Beauty Entrepreneur

4min
pages 64-65

Four curves we need to start flattening now

4min
pages 62-63

Our attitude to massage is wrong - we need to turn it on its head

3min
pages 56-57

Why The Spa Industry Needs To Invest In Education

3min
pages 58-59

Are You Building Strong ‘Wellness Partnerships’?

3min
pages 60-61

The “Fitness Market” Is Far Bigger Than Gyms and Boutique Studio

3min
pages 48-49

Sustainable, Beauty and the Spa Industry. Q&A with Davines Group

8min
pages 44-47

Dispelling Ageist Myths In The Workplace

8min
pages 50-55

Anti-Oxy-What?

2min
pages 42-43

Can Health Tech ‘Extend’ Life?

3min
pages 40-41

Boost Your Immune System With These Foods

2min
pages 30-31

The Gut-Brain Connection: How It Works + How to Support It

2min
pages 32-33

The Gua Sha Facial

6min
pages 38-39

Topical Vitamin D: A Superhero Solution

6min
pages 34-35

Lion’s Mane Mushroom: The Potential Powerhouse

4min
pages 36-37

Digital Transformation In Fashion, Luxury And Beauty

8min
pages 20-23

Stem Cell Collagen Activators

7min
pages 24-27

National Survey Reveals How Pandemic Has Impacted Beauty

6min
pages 18-19

What Is ‘Emotional’ Beauty

7min
pages 12-13

18 Ingredients a Clean Cosmetic Chemist Would Avoid

4min
pages 10-11

Injectables and the Future

4min
pages 8-9

Anti-Aging And Aesthetic Medicine: Multibillion Dollar Industry

3min
pages 2-3

My 10 Keys to Successful Aging

3min
pages 4-5

5 Natural Anti-Aging Secrets From Around The World

1min
pages 14-15

The Anti-Aging Secrets Dermatologists Tell Their Friends

4min
pages 6-7

Is Metabolism the Key to Disease and Aging?

5min
pages 16-17
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