NEWS LETTER MASTER FRANCHISE LE PAIN QUOTIDIEN VOL.I 2023
CONTENT 1. SHAREPOINT •Sharepoint Manual: How to access? 6 - 23 2. SHAREPOINT: MARKETING •Sharepoint Manual: Marketing 26 - 31 3. SHAREPOINT: FINANCE •Sharepoint Manual: Finance 34 - 35 4. SHAREPOINT: F&B •Sharepoint Manual: F&B 38 - 43 5. WEBSITE: NEW LOCATIONS PAGE •New Locations Page 46 - 51
TABLE OF
wholesome bread
“My idea was simple; to bake good,
to share with friends and neighbors”
Click on the content and go straight away to it! 6. MARKETING •All Day Bakery Campaign 54 - 55 •Valentine Day 58 - 59 •Easter 60 - 61 7. GUEST SATISFACTION: 2022 •Year Rating 2022 64 - 67 •5 Star reviews December 2022 68 - 69
ALAIN COUMONT FOUNDER
SHAREPOINT
1. SHAREPOINT
SHAREPOINT
As you all know we have launched a new Brunch Co 21 Master Franchise SharePoint since the beginning of the year 2023.
Why did we move across to Sharepoint?
1. Security. We have introduced multi factor authentication, making the cloud based environment more secure for information sharing
2. Standardisation. We can have continuity in how we work across the markets
3. Consolidation. All the information from different departments is in the same area and on the same platform (marketing materials, recipes, financial reports)
4. File tracking. Different versions of files can be managed more fluidly
5. Productivity. Having everything in one place will mean less emails, direct collaboration with key stakeholders and automated approval flows for F&B and marketing
ACCEPTING INVITATION AS EXTERNAL USER TO BRUNCHCO21 TENANT
1. Your email account is hosted on Microsoft servers (365, Live, Hotmail,…)
1. CLICK THE LINK RECEIVED BY EMAIL:
I Sharepoint
2. ENTER YOUR PASSWORD TO YOUR MICROSOFT ACCOUNT:
3. ACCEPT THE PERMISSIONS REQUEST
Sharepoint I
SHAREPOINT
4. FOR SECURITY REASONS, YOU WILL BE REQUIRED TO USER MULTI-FACTOR AUTHENTICATION:
5. YOU WILL BE ASKED TO INSTALL OR OPEN MICROSOFT AUTHENTICATOR APP ON YOUR PHONE:
I Sharepoint
6. IF YOU DON’T HAVE THE APP INSTALLED YET, MAKE SURE TO INSTALL THE ONE FROM “MICROSOFT CORPORATION”.
APP STORE:
Sharepoint I
SHAREPOINT
Ensure to allow access to camera to the application, otherwise you will not be able to scan the QR code later. Go to “Settings”, scroll down to the Authenticator and enter
I Sharepoint
a) Follow the steps on the screen
Add your Microsoft account to the authenticator application on your phone by clicking “add a new account” and pick “Work or school account”
Sharepoint I
7. ON THE COMPUTER SCREEN, CLICK “NEXT”
8. SCAN THE QR CODE SHOWN IN THE COMPUTER SCREEN WITHIN THE AUTHENTICATOR APP AND CLICK NEXT:
I Sharepoint
SHAREPOINT
9. CLICK “DONE” ONCE YOU SEE “SUCCESS!”
10. YOU WILL NOW HAVE ACCESS TO THE BRUNCHCO21 RESOURCES SHARED WITH YOU.
Sharepoint I
SHAREPOINT
ACCEPTING INVITATION AS EXTERNAL USER TO BRUNCHCO21 TENANT
2. Your email account is hosted on Google, Apple or any non-Microsoft server:
1. USER RECEIVES EMAIL AND CLICKS LINK:
I Sharepoint
Warning: If the user sees the message bellow, this means the user is already connected to Microsoft with another email address:
The user should use another browser or use “Incognito or Private window” to paste the link to the shared file or folder:
Alternatively, the user can contact the person who shared the file and ask to resend the invitation to an alternative email address.
Sharepoint I
Email example:
I Sharepoint SHAREPOINT
2. CLICK “SEND CODE”
3. SHAREPOINT SENDS VERIFICATION CODE TO THE ADDRESS IN THE POP-UP.
4. ENTER THE CODE AND CLICK SIGN-IN:
If no code is received, click “try again”
Sharepoint I
5. ACCEPT THE PERMISSIONS REQUEST:
6. FOR SECURITY REASONS, YOU WILL BE REQUIRED TO USER MULTI-FACTOR AUTHENTICATION (MFA):
I Sharepoint
SHAREPOINT
7. YOU WILL BE ASKED TO INSTALL OR OPEN MICROSOFT AUTHENTICATOR APP ON YOUR PHONE:
If you don’t have the app installed yet, make sure to install the one from “Microsoft Corporation”
APP STORE: PLAY STORE
Sharepoint I
8. ENSURE TO ALLOW ACCESS TO CAMERA TO THE APPLICATION, OTHERWISE YOU WILL NOT BE ABLE TO SCAN THE QR CODE LATER. GO TO “SETTINGS”, SCROLL DOWN TO THE AUTHENTICATOR AND ENTER
I Sharepoint
SHAREPOINT
9. FOLLOW THE STEPS ON THE SCREEN
Sharepoint I
10. ON THE COMPUTER SCREEN, CLICK “NEXT”
11. SCAN THE QR CODE SHOWN IN THE COMPUTER SCREEN WITHIN THE AUTHENTICATOR APP AND CLICK NEXT:
I Sharepoint
SHAREPOINT
12. VALIDATE THE REQUEST ON THE AUTHENTICATOR APP ON YOUR PHONE (SHOULD BE A POP-UP ON THE SCREEN OR NOTIFICATIONS DRAWER) AND CLICK “NEXT” ONCE YOU SEE “NOTIFICATION APPROVED”.
13. CLICK “DONE” ONCE YOU SEE “SUCCESS!”
14. YOU WILL NOW HAVE ACCESS TO THE BRUNCHCO21 RESOURCES SHARED WITH YOU.
Sharepoint I
SHAREPOINT: MARKETING
2. SHAREPOINT: MARKETING
SHAREPOINT: MARKETING
IMPORTANCE OF BRAND ALIGNMENT
A message from Annick, Martin and Joost
Consumers are willing to pay higher prices for brands versus private labels because they trust brands. Brands earn consumer trust by consistently delivering on the value promise to consumers on product service and less tangible brand promises.
The most important brands can do to earn that trust is to be consistent. While we all align around the same values and brand standards, not all designers, marketing agencies and communication experts understand all small nuances of our brand DNA.
In order to help you keep your communication on brand, consistent and in line with standards, we are asking you to submit your brand materials. On the below pages you find where exactly to submit the materials on the corporate sharepoint.
MARKETING COLLATERAL APPROVAL PROCESS MANUAL
As of 1/1/2023 all markets are required to submit every piece of marketing collateral for approval by Brand. This includes everything:
- Print: all POS materials (e.g. A frames and flyers)
- Digital: all social, photo video, blog posts, etc.
- Labels and Packaging (e.g. white label retail items, local packaging, etc.)
We request this approval to be able to ensure a global brand that has a visual identity that is consistent and recognisable everywhere in the world.
Next to the approval of materials provided by the franchisee, you can also request design work from HQ.
This manual will tell you:
1. how to submit a request
2. how to get notice of approvals and / or requests to rework
The brand team commits to answer all requests within 7 working days (typically each Thursday of the week). The team also commits to delivering a first design within 10 working days.
We remind you that all brand guidelines on logo, fonts, colours, tone-of-voice, etc. can be found on the All Day Bakery Guide.
We also like to remind you that all the F&B guidelines on food standards can be found on the All Day Bakery Guide.
I Marketing
HOW TO SUBMIT NEW MARKETING COLLATERAL?
1. LOG IN TO YOUR COUNTRY FRANCHISE PORTAL/SHAREPOINT: https://brunchco21.sharepoint.com/sites/JP
2. OPEN THE LIBRARY “MARKETING”
Marketing I
SHAREPOINT: MARKETING
3. SELECT THE RELEVANT FOLDER
- Packaging: for all new packaging designs (e.g. bread bags, paper bags, product labels, labels for white label retail items and co-branded retail items, etc.)
- Marketing Collateral: for everything else
4. CLICK “NEW” AND CHOSE THE TEMPLATE ‘DESIGN_REQUEST_TEMPLATE’ FILE. FILL IN THIS FORM WITH ALL THE REQUIRED INFORMATION (LIKE COPY, FORMAT, LOGO, DESTINATION, ETC.)
I Marketing
The file will now open in a new tab.
Change the title of the document by clicking on the arrow in the left-hand corner. Just replace the word ‘Book’ with the new file name (for e.g. label request)
Marketing I
SHAREPOINT: MARKETING
Going back to the SharePoint page you will see that the file now has been uploaded.
5. DON’T FORGET ! TO SUBMIT A FILE FOR APPROVAL:
o Select the file
o Click on the 3 dots
o Then click on “Approve File”
Without this step your file will not be send for approval
I Marketing
A pop-up will be shown to confirm your successful upload.
6. AS OF NOW, YOUR DOCUMENT IS SENT TO THE BRAND TEAM FOR APPROVAL.
• Within 7 working days, the team will change the status from pending to approved or rejected.
• If a design request is rejected, you will find comments or a motivation why the document is rejected.
• If the request is approved, the design team will start designing and a first design will be shared within 10 working days.
• You will also find the final design in the same folder.
Marketing I
SHAREPOINT:
3. SHAREPOINT: FINANCE
SHAREPOINT: FINANCE
SUBMITTING FRANCHISEE SALES & ATV MANUAL
PORTAL
2. FROM THE LEFT HAND SIDE MENU, CLICK THE SMALL V ON “FINANCE”
1. LOG IN TO SHAREPOINT FRANCHISE
I Finance
3. FROM THE DROP DOWN PICK “SALES DECLARATIONS”
4. NOW CHOSE YOUR MARKET’S FILE WITH A PROPER DATE
5. FILL OUT THE FILE USING THE INSTRUCTIONS BELOW:
FILLING OUT THE SALES SPEADSHEET
Fill out the information in the yellow cells (framed red below) for each column in local currency in value
Please note that column K is formulated for the total transactions. Please ensure you are not filling it in manually as the totals will calculate automatically.
Please input the budget in local currency for each POS
There is no need to press “Save” during or upon finalization of the file. The file saves changes automatically.
Finance I
SHAREPOINT:
4.
SHAREPOINT: F&B
SHAREPOINT: F&B
HOW TO SUBMIT YOUR F&B APPROVAL?
1. LOG IN TO YOUR COUNTRY FRANCHISE PORTAL/SHAREPOINT: E.G. HTTPS://BRUNCHCO21.SHAREPOINT.COM/SITES/JP
I Finance
2. OPEN THE LIBRARY “F&B” (CLICK ON “V”)
3. SELECT THE RELEVANT LIBRARY – IN EACH LIBRARY YOU WILL FIND A TEMPLATE APPROVAL FORM UNDER THE BUTTON “NEW”
- Menu
- Recipe - New Product Development (NPD) - Supply Chain
Form Folder
Product Approval Recipe
Product Approval NPD
Summary Approval Menu
Suplier Approval Supply Chain
Private Laber Supply Chain
What do you want to get approved?
When you want to get a new dish approved
When you want to get a new product approved
When you want to get a new menu approved (several dishes together)
When you want to get a new supplier approved
When you want to get a new private label approved under the Le Pain Quotidien trademark
Finance I
SHAREPOINT: F&B
4. DEPENDING ON WHAT YOU WANT TO GET APPROVED
Let´s take a Menu for example:
Click ¨New¨ and chose the template Menu Summary template fill in this form with all the required information, it will make the approval process go much quicker.
THE FILE WILL NOW OPEN IN A NEW TAB.
I Finance
Change the title of the document by clicking on the arrow in the left-hand corner. Just replace the word ‘Book’ with the new file name (for e.g. Menu Summary Summer 2023)
Going back to the SharePoint page (close Excel tab to go back to the previous one) you will see that the file now has been saved with the new name. It might take a minute for the file name to update. “Refresh” the page if it doesn’t do so automatically.
Finance I
SHAREPOINT: F&B
5. DON’T FORGET ! TO SUBMIT A FILE FOR APPROVAL:CLICK “NEW” AND CHOSE THE TEMPLATE MENU_SUMMARY_TEMPLATE. FILL IN THIS FORM WITH ALL THE REQUIRED INFORMATION, IT WILL MAKE THE APPROVAL PROCESS GO MUCH QUICKER.
o Select the file
o Click on the 3 dots
o Then click on “Approve File
Without this step your file will not be sent out for approval
A pop-up will be shown to confirm your successful upload.
I Finance
AS OF NOW, YOUR DOCUMENT IS SENT TO THE F&B TEAM FOR APPROVAL.
WITHIN 30 WORKING DAYS, THE TEAM WILL CHANGE THE STATUS FROM PENDING TO APPROVED OR REJECTED. IF A REQUEST IS REJECTED, YOU WILL FIND COMMENTS OR A MOTIVATION WHY THE MENU/PRODUCT/ ETC. IS REJECTED.
Example of an email sent to the requester confirming the approval/rejected response with the comment:
6.
Finance I
LOCATIONS
5. WEBSITE: LOCATIONS
WEBSITE: LOCATIONS
Our store location pages are one of the most visited pages on our website. Guests want to know where they can find a bakery, if the bakery is open, which amenities we offer in each bakery, etc.
Our current pages were no longer up to date with the current market standards and that’s why we have decided to upgrade the pages for all the markets. Guests can now easily navigate and search for their bakery of choice and can immediately see if the bakery is open or closed and if they offer any delivery service.
We’ve also added a better integration of the map, the amenities (using a filter) and the possibility to add more pictures per bakery.
All the new information is still being pulled in from the correspondent Yext page.
NO LOCATION SHARED I Website
NEW STORE
LOCATION PAGES
Website I NO LOCATION SHARED
If the location from the guest is shared, a selection of nearby restaurants in the neighbourhood will be shown.
LOCATION SHARED I Website
WEBSITE: LOCATIONS
AMENITIES FILTER
A fix set of established amenities can be chosen in the Yext location page for each bakery (custom fields) We’ve added a new filter which gives the guests the opportunity to more easily look for restaurants who have for example outdoor seating or who offer grab&go, etc.
Website I LOCATION SHARED
STORE LOCATION DETAIL I Website
LOCATIONS
WEBSITE:
STORE LOCATION DETAIL
1. From the location detail page you can directly call the bakery or get directions (mostly used on mobile of course)
2. When you have bank holidays coming up you can add the specific hours when the bakery is closed or open.
3. The specific amenities for that bakery presented with an icon.
4. Call-to-actions to our menu and different order platforms
5. An integrated google map which shows other Le Pain Quotidien bakeries in the neighbourhood (if any)
Website I
MARKETING
6. MARKETING
MARKETING: ALL DAY BAKERY CAMPAIGN
FINANCIAL RESULTS ALL DAY BAKERY MEDIA CAMPAIGN
Two test waves of the city campaign “all day bakery”
Location: Antwerp Belgium (historically worst performing city in Belgium – the grey lines) versus rest of Belgium (yellow lines)
Message: our organic artisan sourdough bread is unique and is the basis of our tartines, come and taste them at Le Pain Quotidien
Media: Digital billboards, online, search, social, web
Results: The gap in number of transactions vs 2019 between Antwerp and the other regions decreases after launch of the two waves of the marketing campaign. Compared to the other regions, Antwerp had in the 24 weeks of the POST period analysis an additional EBITDA of 108k€ or 123,3% of the campaign cost.
I Marketing
ALL DAY BAKERY MEDIA CAMPAIGN
ALL TOOLKIT AVAILABLE IN HERE
CONSUMER TAKEAWAYS FROM THE CAMPAIGN
Marketing I
MARKETING: ALL DAY BAKERY CAMPAIGN
MATERIALS: ALL OPEN FILES ON ALLDAYBAKERYGUIDE.COM
I Marketing
ALL TOOLKIT AVAILABLE IN HERE
• July 2022 Test wave I Antwerp
• Oct 2022 Test wave II Antwerp
• Feb 2023 Wave I London
• March 2022 National Belgium
Who’s next? Do you want to brief your agency and let them use all materials published? Please let the master franchise team know.
The marketing team will help you translate and prepare your local materials, the master franchise will ensure Alain’s travel schedule fits in with your launch
Marketing I
MARKETING: VALENTINE’S DAY
VALENTINE MATERIAL
Happy Valentine
For :
From:
SLEEVE VOUCHER
CAKE
FOR FROM CARD
Happy Valentine
• •
RIBBON
POS CARDS
I Marketing
Color for cut
DECORATION HEARTS BOX STICKER ALL TOOLKIT AVAILABLE IN HERE
NAME OF ITEM
Ultod incerit, nos, nin ius re virivas tarisque cerevisulia perem, st L. Nam, deo habitem
XX.XX€
PRODUCT LABEL
TAKE AWAY
HIGHLIGHT STORY
Marketing I
POS CARDS
EASTER MATERIAL SLEEVE
VOUCHER
Happy Easter
RIBBON
PACKAGING
PRODUCT LABEL
CAKE BOX STICKER
Hello Spring I Marketing MARKETING: EASTER Hello Spring to everybunny ! Happy Easter Happy Easter ANTWERPEN 48 - 2000 Antwerpen (03) 226 76 13 KIEVITPLEIN Lange Kievitstraat 107 - 2018 Antwerpen t (03) 226 37 10 MECHELSESTEENWEG 45 - 2018 Antwerpen (03) 225 12 29 GRAANMARKT 6 - 2000 Antwerpen (03) 231 91 91 LEOPOLD DE WAELPLAATS 8 - 2018 Antwerpen (03) 766 58 27 BRUGGE Simon Stevinplein 15 - 8000 Brugge (050) 34 29 21 BRUXELLES / BRUSSEL CIMETIÈRE D’IXELLES Chée de Boondael 479 - 1050 Brussel t (02) 646 06 93 DANSAERT Rue Antoine Dansaert 16 1000 Brussel (02) 502 23 61 GALERIE DE LA REINE - 11 - 1000 Brussel (02) 502 02 20 LEPOUTRE Chée de Waterloo 515 - 1050 Brussel (02) 343 33 59 LOUISE Ave Louise 124 - 1050 Brussel (02) 646 49 83 PARVIS Saint Pierre 16 - 1180 Brussel (02) 344 04 14 SABLON Rue des Sablons 11 - 1000 Brussel (02) 513 51 54 STOCKEL Ave Hinnisdael 6 - 1150 Brussel (02) 772 70 66 Rue des Tongres 71-73 - 1040 Brussel (02) 733 38 97 TOUR & TAXIS Ave du Port 86C - 1000 Brussel (02) 344 47 52 CHARLEROI Bld J.Tirou 67 - 6000 Charleroi (071) 32 27 82 GENT KALANDEBERG 10 9000 Gent (09) 224 18 79 KORENMARKT 16 - 9000 Gent (09) 269 04 70 JAMBES Ave Jean Materne 54 5100 Jambes (081) 30 88 88 KNOKKE Dumortierlaan 75 - 8300 Knokke (050) 60 15 75 LEUVEN Parijsstraat 35 - 3000 Leuven (016) 22 43 70 LIÈGE Rue du Mouton Blanc 19 - 4000 Liège (04) 223 60 12 MAASMECHELEN Zetellaan 100 - 3630 Maasmechelen (089) 77 32 11 MECHELEN Ijzerenleen 35 2800 Mechelen (015) 41 54 24 MONS Rue d’Havré 10 - 7000 Mons (065) 73 14 38 NAMUR Rue du Collège 5 - 5000 Namur (081) 22 16 66 NIVELLES Rue de Namur 13 - 1400 Nivelles (067) 87 70 03 OVERIJSE Brusselsesteenweg 497 - 3090 Overijse t (02) 657 69 56 WATERLOO Chée de Bruxelles 125 - 1410 Waterloo (02) 354 59 90 WAVRE Rue du Commerce 31 1300 Wavre (010) 22 29 30 WEMMEL Markt 75 - 1780 Wemmel (02) 262 33 95 LE PAIN QUOTIDIEN Catering Private & corporate events catering@lepainquotidien.be +32(0)2 348 49 46 LEPAINQUOTIDIEN.COM LEPAINQUOTIDIENBE
GIFT VOUCHER • CADEAUBON • CHÈQUE CADEAU
ALL TOOLKIT AVAILABLE IN HERE
Marketing I HIGHLIGHT INSTAGRAM STORY BACKGROUND
SATISFACTION
7. GUEST SATISFACTION 2022
GUEST SATISFACTION
2022 as a brand we have been very close to the Benchmark. We would love to encourage to keep improving on the ratings to be bale to get amazing results this 2023 that it just begin.
Average Rating 2022
64 I Guest Satisfaction
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 5 4 3 2 1 0
LPQ Global 2022 LPQ Benchmark
WE WANT TO CONGRATULATE BRAZIL AND UAE FOR THE AMAZING RESULTS DURING THE WHOLE YEAR 2022, FOR BEING ABOVE THE BENCHMARK!
GLobal rating by countries 2022
*We are working on getting the access to the data for: Colombia, Hong Kong, Japan and Turkey.
65 Guest Satisfaction I BE FR NL UK ARG BR CH CO SP MEX HK JP TR USA UAE 5 4 3 2 1 0
Countries 2022
LPQ Benchmark
GUEST SATISFACTION
The results of the avarage rating on YEXT for December 2022 (Franchise & Company owned)
TOP COUNTRIES IN GUEST SATISFACTION
The 5 countries with the most 5 star reviews in December are:
1. Spain – 78%
2. Switzerland – 72%
3. UAE – 70%
4. Netherlands – 61%
5. Brazil – 58%
Countries with the highest average rating in December 2022 (4.51):
1. Spain
UAE
66 I Guest Satisfaction
Country Aver rating Dec '22 LPQ Benchmark Total Reviews 1 star 2 stars 3 stars 4 stars 5 stars Aregentina 3.91 4.2 397 13% 5% 10% 24% 49% Belgium 3.8 4.2 361 13% 8% 12% 22% 45% Brazil 4.32 4.2 73 5% 1% 7% 29% 58% France 3.62 4.2 191 21% 9% 7% 12% 51% Mexico 3.77 4.2 87 15% 8% 7% 25% 45% Netherlands 4.27 4.2 41 5% 7% 5% 22% 61% UAE 4.46 4.2 57 4% 5% 4% 18% 70% UK 3.83 4.2 127 17% 3% 12% 17% 51% USA 3.89 4.2 336 15% 5% 6% 22% 51% Switzerland 4.44 4.2 39 8% 0% 5% 15% 72% Spain 4.51 4.2 270 7% 2% 3% 10% 78%
2.
3. Switzerland
4. Brazil
5. Netherlands
67 Guest Satisfaction I
Country Ambiance Food Service Value of Money Aregentina 3.82 3.63 3.67 3.27 Belgium 3.67 3.66 3.06 3 Brazil 3.88 4 4.13 2 France 3.41 3 3.41 2.47 Mexico 3.74 3.42 3.18 2.57 Netherlands 4 3.58 4.55 2.67 UAE UK 3.94 3.88 3.33 3 USA 3.81 3.86 3.51 3.26 Switzerland 4.67 5 4.38 4.88 Spain 4.61 3.97 4.61 4.55
This is what the guest talks in the reviews broken down by labels.
5 STAR REVIEWS
Great location for breakfast! The French toast with roasted apples is delicious, as are the pastries and jam toast! And the apple juice is a real treat! Warm place and decoration and very pleasant service, if we come back to Brussels we already know where we will go for breakfast
Le Pain Quotidien
Dansaert
Belguim
Le Pain Quotidien was a pleasant surprise. The first time we ordered the hot chocolate and a dessert, which were wonderful. The second time, we went for brunch, and we left satisfied. Our order came very well served and was very tasty!
Le Pain Quotidien
Vila Nova Conceição
Brazil
We had an incredibly tasty lunch here. The menu was very diverse and also had many veggie options. Very friendly and helpful staff. A very nice and warm place to have lunch! We will definitely come back here
Le Pain Quotidien
Van Leijenberghlaan 130
1082 DB Amsterdam
Netherlands
We are in Genevre and we discovered this lovely café in the center rive. We enjoyed our stay here so much, the service was excellent, the food great and abundant! I really recommend it!
Le Pain Quotidien
Boulevard Helvétique 21
1207 Geneva
Switzerland
I had the vegetarian brunch with scrambled eggs and pain au chocolate. The eggs were perfect and everything else was prepared to perfection. Much more food than I expected, to be honest. Great service from Rose!
Le Pain Quotidien
London W1K 6WL
United Kingdom
68 I Guest Satisfaction
When I was there I didn't know whether to have breakfast or admire the place. Of course, it's clear to me that I like it the most of those I've been to in this wide world. The furniture of wooden tables follows the format of other places but the place itself has a great personality. It's not cheap, but the product is of high quality and you feel like having a good time there.
Le Pain Quotidien
Armenia Argentina
I’m a regular customer of Le Pain Quotidien in Poeta Joan Maragall 26. This place is extraordinary, generating a comfortable experience. The personnel is so kind and client-oriented. I wish to appraise Edgar, who is such a great professional and always keeps customers highly satisfied with their services. He is quickly responding to any request or need of customers, which is the key to the success of the facility
Le Pain Quotidien
Poeta Joan Maragall 26
Madrid Spain
Feeling for a good croissant but also for a mexican egg casserole? No problem, you find both here. Croissant as good as in Paris, little tables outside facing a restaurant with a brasserie decor puts you in a good mood. Food is fresh, service is efficient, nothing spectacular but nothing to complain about either. Well done!
Le Pain Quotidien
11500 Ciudad de México, Ciudad de México
Amazing! Must go place :) the staff was friendly and the food was amazing.
Le Pain Quotidien
Victor Hugo
France
We like this food chain a LOT, so it was nice to find one near the Harry Potter Store. We brought our Ukrainian refugee cousins here and really enjoyed our meals. They were pleasantly surprised to find tomato pepper jam on the breakfast sandwich. The food was great, the staff was great, and the restaurant was very clean. I will eat here again!
Le Pain Quotidien
921 Broadway
New York, NY 10010
United States
Amazing place. Beautiful interior, delicious food, and a perfect location. I would also like to make extra mention of Thiha's work. I can't remember the last time I received such attentive and quality service. Thiha deserves top marks. I hope I will have the opportunity to return to this place and will definitely recommend it to friends.
Le Pain Quotidien
Dubai Marina Mall, Dubai
69 Guest Satisfaction I
THANK YOU HAPPY VALENTINE FOR MORE MATERIALS AND QUESTIONS PLEASE CONTACT FRANCHISE.SUPPORT@ LEPAINQUOTIDIEN.COM LE PAIN QUOTIDIEN
