Why Cloud based Auto Dialers are Integrated Part of inside Sales and Marketing?

Page 1

Cloud Based Auto Dialer Only 1.25¢ per minute & unlimited users

Why Cloud based Auto Dialers are Integrated Part of inside Sales and Marketing? Historically, sales have been on a business that customers could visit or by door-to-door service volunteer place their goods and services directly to customers. Recently shifts in distribution practices have led to the development of "Inside Sales", a very different focus with very different tools. Inside sales differ from traditional or field, in more ways than one. The most significant difference is how customers are encountered. Office staffs are often carried out from an office or call center, through the use of a computer and telephone. Sometimes visits or appointments are set for a face to face visit, but the phone is the most important tool of communication. Many different types of hardware and software were developed to assist in the process of internal service. Dialers are incurred as a staple food in the inside sales i ndustry. Dialer or dialer software, are programs that monitor, record, modify, and optimize the calls that are made by a single sales representative. Dialers are not all the same, but many fall into a few basic categories. Predictive dialers are designed to give more control and flexibility for sales teams to increase the amount of talk time each agent has to improve over the course of a working day. A ratio dialer works by a certain amount of leads per sales representatives available. This call per agent ratio takes into account that some calls are never answered by the lead. Ratio dialers can leave a recorded message when they occur a voice mail system, and never bother the sales representatives with the machine. The seller's time is spent with prospects. A second type of dialer is the auto-dialer. With auto-dialer, the dialer will automatically call a list of leads, it starts patching through the sales staff when the call to ring. If a call is not received, the seller can leave a voice message. An auto dialer reduces the amount of dropped calls from available representative or pauses between responses if the client and when the seller to the call that connects occur with a ratio dialer. Power dialers are a third type of dialer used in the office. A power di aler can through a list of numbers, similar to an auto-dialer call, but a power dialer gives more control of the Call Agent. The agent is able to speed up the call by the agent makes a call to a line as a control. The Seller accepts the call, which is then patched through the line. Power Dialer will also have the opportunity to voice messages, e-mails and faxes to leave when a call is not answered. All dialers are designed to increase sales productivity. They all require a pre-programmed list of leads, but each have their own nuances, to meet the needs of different dialer inside sales community.


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.