Cloud Based Auto Dialer Only 1.25¢ per minute & unlimited users
Complete Info for hosted predictive dialer A hosted predictive dialer service provides customers with high performance and predictive dialing solution for efficient automated telemarketing. The marker is made available and supported by the service provider and the customer is given access ready to use online, usually immediately, but may take longer depending on the company. This technology can increase productivity and efficiency of a call center or any individual agent. The average talk time for an agent when manual dialing is 14 minutes per hour whereas when using a predictive dialer can be increased to 46 minutes per hour. This modern software increases the efficiency of over 300 %. This will result in a huge cost savings for any large company or call center. Given the huge increase in sales and leads (depending on your type of business), due to increased agent talk time, you can see why predictive dialers are gaining so much popularity. One of the great advantages of using this efficient software is that it has the ability to make their virtual call center agents. In other words, agents can be part of the call center, even if they are present in the system. Hosted marker technology allows employees / agents to work remotely. The only requirement is an Internet connection and a headset. Being a hosted solution, administrators can track the productivity and efficiency of the agents. They can immediately get detailed reports of work even if they are traveling. Hosted predictive dialers are also known as predictive markers based on the web. It is a platform software solution service model offered by some of the well known hosting companies. This solution is actually a marker predictive dialer normal, but is offered by hosted web interface. As a standard marker, dials web-based solution a list of preset telephone numbers so calculated that eliminates that communicates calls , no answer , fax , answering machine ( if selected) , and numbers that appear on customers " do not call" list. This hosted software is an ideal and cost effective for call centers that can improve the efficiency of their sales and marketing activities. The following are some of the main advantages of predictive dialer software: Predictive Dialer- applications allow call centers to significantly increase revenue and productivity because the software eliminates time spent manually dialing representatives and expected numbers of phone calls to answer. This modern technology ensures that agents spend their time efficiently. If the agent is on a call, the system places the call on hold until the agent is available. This means there is little downtime for the agent when not in a call. As soon as the agent is available for a call, the dialer software contact the agent goes after the call is answered by the prospect.