KIM University student and staff Support Services

Innovative software that enables universities to provide support to their campus community

Thoughtfully developed to provide the tools and resources to effectively support and manage the wellbeing and mental health of students and staff.

SUPPORTED COMMUNITIES

ARE SAFER COMMUNITIES

The mental health of university students and staff has been a focus of increasing concern in the UK, there is a large amount of evidence suggesting that large numbers of the community and campus are experiencing poor mental health during their university experience

There is an increased demand of services to support mental health with reports suggesting that some universities are seeing a doubling in the number of students accessing support

Given the severe negative consequences that poor mental health can have for learning, achievement and the health and life of all involved, the wellbeing of university communities is clearly an important issue that requires attention.

THE SOFTWARE COMPONENTS

The Wellbeing Management platform – This is available to student support services, or HR staff and invited professionals and enables the management of an individuals case The database allows for data to be recorded as audio and video files, in addition to conventional data entries, and also facilitates live streaming and conference calls The system is fully audited and has the ability to maintain sensitive data and files on a restricted basis Behind this sits the audit and also the reporting module allowing for detailed management information to be produced

The Web Portal – This allows for cases to be reported by individuals online and for system messaging to the portal, anonymously should this be required There is also the facility for relatives/peers to raise concerns or log updates The reponsive web design allows individuals immediate access to manned resources within departments, out of office hours web resources, video calls during crisis, conference calling for virtual face to face support and access to health professionals and support peers

AT A GLANCE

Our software enables that every university becomes a place that promotes the mental health and wellbeing of all members of the campus

The features of student and staff support software include;

A resources hub to offer students and staff signposting to relevant help

An Act now facility for emergency crisis support Group chat facility with messaging and video calls to promote collaborative approach to discussing wellbeing and mental health

Case journal hub with an upload facility to include documents, photos and connections to supportive groups or external invited support or professionals

Your We Partner

Our software has been thoughtfully developed t provide the tools and resources to effectively su Students and Staff that find themselves in sensi situations.

THE FRAMEWORK

Our innovative, easy to use software provides organisations with the tools to streamline the management of all aspects of critical activity reporting, and wellbeing support for students and staff

STREAMLINING THE ROUTE TO RESOLTION

As a secure Microsoft Azure hosted application, users may access using smart devices or a simple browser connection KIM Software will happily manage the site security, data back-ups and hosting, as per a client’s requirement Full support of the application is provided

ACCESSIBLE RESOLUTIONS

With our solution customers can access services anytime via the web or mobile device Easy to use and configurable the report screens ensure that users are presented with quick and easy ways to report issues, raise service requests and view regular updates The software provides workflow management and facilitates the use of QR Codes

TWENTY FOUR SEVEN

The management database includes notifications, alerts, event scheduling and provides a file storage facility for storing and editing useful information, such as service contracts, compliance certificates and asset history. The functionality offers all the information you need to drive key strategic decision making and ensuring that service levels and health and safety compliance are assured 24×7

THE RIGHT TOOLS FOR THE JOB

The Staff and Student support platform has been develop to facilitate the recording of support provided to staff students through the use of our responsive web design a case management database.

STAFF LOCATOR

There are also features within the App that can expedite a response to an incident by enabling the Management Centre, or individuals, to find the closest security officer and also the ability for individuals to live stream directly to the Management Centre

Your Wellbeing Partner

The web responsive system is available for your campus community and contains a wealth of features to engage and support your people. Student and Staff support services empowers users to improve and sustain health and wellbeing.

Connect with others Group space

Resources & Links Stay connected

Connect mental health first aiders and other specialised supporters to the people in your organisation, past & present

Providing a vital link between mental health support and a mobile network in your pocket.

With resources & links you can share with your network to share a wellness journey.

Students and staff can create their journal ‘Space’, reflect on their thoughts and feelings using the Journal and share any chosen entries with their support circle.

The group chat and messaging functions have additional features, which include; creating support group chats (with internal organisation and external contacts) video calling functions and the ability to share various media types and resources.

Supplying Innovative Software Solutions

KIM Software Solutions have collaborated with organisations within the private and public sector, including the emergency services and HM Government, to develop and provide innovative digital solutions for over 20 years.

WHY CHOOSE US

KIM Software have worked closely with UK Police forces, Government agencies and large organisations for over two decades and have used this experience to build software that streamlines processes enabling cost reductions, whilst efficiently and effectively managing cases within their organisational community

COLLABORATIVE PARTNERS

We are always excited to work with new partners and clients embracing technology to support the growth and development of services

FULLY SUPPORTED END TO END

Our UK Azure cloud hosted, data encrypted software, which is Government and NHS compliant, is available through any supported browser, smartphones and tablet devices, providing a 24/7 resource for staff No other ICT infrastructure is required

BENEFITS

Interoperable

Our software platforms can be interfaced with existing legacy systems and KIM Software have a long history and significant experience in complex data migration projects, making us experts in importing data from legacy systems and any associated data clean-up that may be required

2. A flexible approach

One size does not fit all so our applications are configurable to accommodate differences in processes within organisations We are excited to work with new partners and clients embracing technology to support growth and development of services

3.Whole of university solution

There is also the offering of a holistic approach to community safeguarding and management by way of organisations utilising our Wellbeing platform together with our Incident and Facilities Management platform

4. Continual configuration upgrades

Kim Software’s work extends beyond the supply of facilities management software to include support and the ongoing review of legislation and best practice to ensure that we deliver systems that remain current whilst delivering real benefit to users This includes working together with professional associations to help shape our software going forward.