Newsletter Oct 24

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KIMS Final Quarter Newsletter

The second half of this year has been a strange time, as if everything has been on hold, firstly waiting for the Election and then consequently waiting for the Budget. However, whilst on the surface public sector organisational projects and decisions were placed in limbo we have been busy supporting, collaborating and working on innovative ideas in the background …..

Bots - RPAs

We have been having conversations with clients around what processes within our platforms could benefit from Robotic scheduled tasking. This functionality sees Bots’ completing tasks, mostly the daily, mundane, simplistic ones, creating efficiencies for practitioners and allowing them to concentrate on the more complex issues of the working day. We will continue to workshop the potential here and look to develop and push these out to users of our platforms in the near future.

Evidential Property

Whilst there are evidential property management modules available to the Forces through their chosen RMS, we continue to supply and receive interest in our stand-alone platform, due to the innovative, comprehensive management tools for DPOs and Officers that realises efficiencies.

Further to our ePMS User Group Meeting this month, kindly hosted by Cambridgeshire Constabulary, where we discussed potential further innovative functionality, we will be developing and delivering the functionality for Officers to adhere to the NPCC’s retention guide, for those Forces that wish to benefit from this and potentially reduce property held within stores.

Case File Preparation

Some may be aware of our work in bringing to fruition our innovative case file preparation platform, aimed at preventing the push back from the CPS of rejected case files. This is coming along nicely and through collaboration from Forces in the UK we should see a stand-alone system that integrates with Force systems, guides Officer input and pushes complete and correctly compiled case files over to the CPS.

Victim Support

We have continued our discussions with various groups and bodies throughout the UK demonstrating our Victim support platform, both the simplistic version and with it’s multi agency functionality where required. The feedback and response received has been really positive and it is encouraging that the organisational and victim collaboration during the development has paid off, helping to provide for a relevant innovative platform. A couple of organisations, look likely to implement the system to support their victims and satisfy their processes. Our next article in

Policing Insights highlights Victim Support and the digital tools available to organisations.

Leadership and Talent Management

We have been busy re-working our leadership and talent management platform, going live with multiple new functionalities, and improving upon them through practitioner feedback. There are a huge amount of changes that have been developed into the platform, which enable organisations to manage leadership, career development and the progression of talented individuals. Whilst the system has seen many changes, it is still highly configurable to ensure that it fits different organisational approaches and processes and importantly still has the ability to integrate with other Force platforms. It has been an interesting, lengthy and satisfying process to bring our already innovative platform to another level of functionality for leadership and talent management.

Bespoke Development

Outside of our Public sector work we have developed a bespoke lost property platform that will be used in one of the country’s largest airports, ensuring the repatriation of property to individuals, that fits the precuring organisations business processes and workflows.

Behind the Scenes

Aside from the above, we have consulted on a couple of large integration projects, and we have developed further new functionalities within our portfolio of diverse, existing systems, some to satisfy business process changes and some to satisfy legislative changes, to ensure that our systems remain relevant and up-to date for our clients.

One of these changes, has seen the provision of an audit trail for development users, where, upon instruction from clients, developers are asked to change details within entries on live environments. Many systems, currently used across the public sector, do not audit developer database input/changes – Post the Horizon and Post Office Enquiry, which highlighted this inaction as flawed, it did not sit well with us and we felt that systems should absolutely capture not just those actions of the users but also those undertaken by the developers of platforms in the background.

G-Cloud 14

This year sees us successfully approved for the UK Government G-Cloud 14 framework. A few of our Cloud based systems will be on offer via the framework:

ePMS and eTLS

eArchive

Victim Support

Multi Agency Response

Leadership and Talent Management

University Solutions (Estate & Incident Management, Student Support)

That concludes everything ‘KIM’ that we feel may be of interest – We hope everyone has a rewarding and successful run up to the end of the year and has a pleasant and enjoyable festive break.

The KIM Software Team.

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