KIM Complete University Solution

Innovative software that enables universities to provide support to their campus community

Thoughtfully developed to provide the tools and resources to effectively support and manage the wellbeing and mental health of students and staff.

SUPPORTED COMMUNITIES ARE SAFER COMMUNITIES

The mental health of university students and staff has been a focus of increasing concern in the UK, there is a large amount of evidence suggesting that large numbers of the community and campus are experiencing poor mental health during their university experience

There is an increased demand of services to support mental health with reports suggesting that some universities are seeing a doubling in the number of students accessing support

Given the severe negative consequences that poor mental health can have for learning, achievement and the health and life of all involved, the wellbeing of university communities is clearly an important issue that requires attention.

THE SOFTWARE COMPONENTS

The Wellbeing Management platform – This is available to student support services, or HR staff and invited professionals and enables the management of an individuals case The database allows for data to be recorded as audio and video files, in addition to conventional data entries, and also facilitates live streaming and conference calls The system is fully audited and has the ability to maintain sensitive data and files on a restricted basis Behind this sits the audit and also the reporting module allowing for detailed management information to be produced

The Web Portal – This allows for cases to be reported by individuals online and for system messaging to the portal, anonymously should this be required There is also the facility for relatives/peers to raise concerns or log updates The reponsive web design allows individuals immediate access to manned resources within departments, out of office hours web resources, video calls during crisis, conference calling for virtual face to face support and access to health professionals and support peers

AT A GLANCE

Our software enables that every university becomes a place that promotes the mental health and wellbeing of all members of the campus

The features of student and staff support software include;

A resources hub to offer students and staff signposting to relevant help

An Act now facility for emergency crisis support Group chat facility with messaging and video calls to promote collaborative approach to discussing wellbeing and mental health

Case journal hub with an upload facility to include documents, photos and connections to supportive groups or external invited support or professionals

Offering a Comp University Soluti

Market leading software that offers a h approach to managing facilities, incide safeguarding, and student & staff suppo services.

THE FRAMEWORK

Our innovative, easy to use software provides organisations with the tools to streamline the management of all aspects of estate management, operations and critical activity reporting, and wellbeing support for students and staff

THE RIGHT TOOLS FOR THE JOB

The Web application allows users to access the relevant areas and databases that sit within the complete university solution.

The Facilities Management database and mobile app support the management of public spaces, buildings, floors, zones, rooms and the assets that sit within them With selfreporting portals for staff, tenants, technicians and contractors Offering the facility to report issues, raise service requests and view regular updates the system also provides for notifications, alerts, event scheduling, workflow management, planned and reactive maintenance, time sheet management and cost centre management through a budget holder

The Incident Management database and mobile app allow the organisation to record, assign, monitor, escalate, review and close a variety of incidents with ease, allowing organisations to best achieve security and safeguarding for estates and the community within. The system allows for supervisor allocation, shift change handover briefing and the role out of guidelines and real-time information chains where a situation may be fluid

The Staff and Student support platform has been developed to facilitate the recording of support provided to staff and students through the use of our responsive web design and case management database.

AT A GLANCE

Much of our health is a consequence of the link between people and the environment in which they find themselves. The university environment has the potential of both a positive and negative effect

The complete university approach has been motivated by the increasing understanding of the factors that contribute to mental health

Facilities and Asset management

Managing buildings and assets across a property portfolio can be a time consuming and challenging task. With our facilities and asset solution, you gain all the functionality you need to better manage your real estate.

STREAMLINING THE ROUTE TO RESOLUTION

Our Facilities Management software supports the management of public spaces, buildings, floors, zones, rooms and the assets that sit within them with innovative self-reporting portals for staff, tenants, technicians and contractors.

The portal allows for works to be referred to contractors, quotes to be submitted and workflow to be managed, reducing internal administration Time sheets can be completed against all jobs to give accurate labour and parts costs Comprehensive management reports are included to provide key performance indicators including work allocation to teams and individuals (internally and externally), service levels for each job type and planned service schedules As a secure Microsoft Azure hosted application, users may access using smart devices or a simple browser connection KIM Software will happily manage the site security, data back-ups and hosting, as per a client’s requirement Full support of the application is provided

TWENTY FOUR SEVEN

The management database includes notifications, alerts, event scheduling and provides a file storage facility for storing and editing useful information, such as service contracts, compliance certificates and asset history The functionality offers all the information you need to drive key strategic decision making and ensuring that service levels and health and safety compliance are assured 24×7.

ACCESSIBLE RESOLUTIONS

With our solution customers can access services anytime via the web or mobile device Easy to use and configurable the report screens ensure that users are presented with quick and easy ways to report issues, raise service requests and view regular updates The software provides workflow management and facilitates the use of QR Codes

SOFTWARE SOLUTIONS

Kim Software’s work extends beyond the supply of facilities management software to include the ongoing review of legislation and best practice to ensure that we deliver systems that remain current whilst delivering real benefit to users

Incident Management Software

Our modular and flexible platform manages various reporting requirements and has been designed to provide automated workflows, improve audit and accountability and utilise features that improve efficiency.

PROVIDING EFFICIENT, COST EFFECTIVE SOLUTIONS

Our Incident Management Software can be used to record, assign, monitor, escalate, review and close a variety of incidents or wellbeing cases with ease To include security, safeguarding and compliance providing a highly flexible and easy to use single reporting system

The platform components; the management database, web application and mobile app, offer the facility to handover, a feature that allows for important information to be briefed when operated between shifts, bringing departments together for case management Provide for automated text and email alerts for those within the organisation and also the public reporting incidents. Security staff are able to record incidents and shift supervisors can allocate these for resolution These incidents can of course be wide ranging and cover all kinds of security, personal or pastoral issue for example: the platform can assist with the management of environmental health situations, that could be continuously evolving, and facilitate the roll out of the relevant procedures and guidelines, within the community, enabling an organisation to provide a real time information chain.

STAFF LOCATOR

There are also features within the App that can expedite a response to an incident by enabling the Management Centre, or individuals, to find the closest security officer and also the ability for individuals to live stream directly to the Management Centre.

COMPATIBILITY AND CONFIDENTIALITY

Where incidents are recorded the software can facilitate any associated file uploads, to include the following file types; video, CCTV, audio, photographic, documents and scanned, handwritten statements where needed Sensitive material can be saved and held as ‘private’ for selective users only and records can be exported, as a required file type, where needed, for example - to use within an email to police

AT A GLANCE

Accessible via the web using smart phone, tablets or a computer

Future planning bookings and appointments

Live streaming of incidents

Automated email alerts for both staff and public Management reports and actions fully audited

24 hour public service

Supplying Innovative Software Solutions

KIM Software Solutions have collaborated with organisations within the private and public sector, including the emergency services and HM Government, to develop and provide innovative digital solutions for over 20 years.

WHY CHOOSE US

KIM Software have worked closely with UK Police forces, Government agencies and large organisations for over two decades and have used this experience to build software that streamlines processes enabling cost reductions, whilst efficiently and effectively managing cases within their organisational community

COLLABORATIVE PARTNERS

We are always excited to work with new partners and clients embracing technology to support the growth and development of services

FULLY SUPPORTED END TO END

Our UK Azure cloud hosted, data encrypted software, which is Government and NHS compliant, is available through any supported browser, smartphones and tablet devices, providing a 24/7 resource for staff No other ICT infrastructure is required

BENEFITS

Interoperable

Our software platforms can be interfaced with existing legacy systems and KIM Software have a long history and significant experience in complex data migration projects, making us experts in importing data from legacy systems and any associated data clean-up that may be required

2. A flexible approach

One size does not fit all so our applications are configurable to accommodate differences in processes within organisations We are excited to work with new partners and clients embracing technology to support growth and development of services

3. Complete holistic university solution

There is also the offering of a holistic approach to community safeguarding and management by way of organisations utilising our Wellbeing platform together with our Incident and Facilities Management platform

4. Continual configuration upgrades

Kim Software’s work extends beyond the supply of facilities management software to include support and the ongoing review of legislation and best practice to ensure that we deliver systems that remain current whilst delivering real benefit to users This includes working together with professional associations to help shape our software going forward.

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