4Walls Magazine Issue 39

Page 16

MAKING THE MOST OF ONLINE ORDERING More and more of our customers are ordering via the website and the feedback we are getting is that it really does make life easier. This ‘how to’ guide has been put together for those who are yet to make the switch to encourage you to give it go!

STEP 1 – ONLINE LOGIN

The ‘login icon’ is on the top right hand corner of the home page.

STEP 2 – ORDERING

To search for products and add to your basket, enter the product name or item number in the search bar or select ‘products’ to browse groups and ranges

Enter your e mail address, password and tick ‘remember me’ if you want to remain permanently logged in

The drop down box allows orders and pricing in length, metre, pack, box, chop, chevron or sample

Select ‘forgot password’ for a reset If you do not have login details select ‘request a login’

Discounts are automatically applied

TOP TIP 1 - MY FAVOURITES

TOP TIP 2 - MY ACCOUNT

If the product is regularly ordered you can ‘Add To Favourites’

In ‘My Account’ screen select ‘My Favourites’ to display your list

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Hover your mouse over the login icon and select ‘My Account’ You can view orders, invoices, returns, credit notes, back orders and statements


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