MAKING THE MOST OF ONLINE ORDERING More and more of our customers are ordering via the website and the feedback we are getting is that it really does make life easier. This ‘how to’ guide has been put together for those who are yet to make the switch to encourage you to give it go!
STEP 1 – ONLINE LOGIN
The ‘login icon’ is on the top right hand corner of the home page.
STEP 2 – ORDERING
To search for products and add to your basket, enter the product name or item number in the search bar or select ‘products’ to browse groups and ranges
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Enter your e mail address, password and tick ‘remember me’ if you want to remain permanently logged in
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The drop down box allows orders and pricing in length, metre, pack, box, chop, chevron or sample
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Select ‘forgot password’ for a reset If you do not have login details select ‘request a login’
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Discounts are automatically applied
TOP TIP 1 - MY FAVOURITES
TOP TIP 2 - MY ACCOUNT
If the product is regularly ordered you can ‘Add To Favourites’
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In ‘My Account’ screen select ‘My Favourites’ to display your list
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Hover your mouse over the login icon and select ‘My Account’ You can view orders, invoices, returns, credit notes, back orders and statements