We are committed to providing an inclusive and accessible facility. As a dual-use Centre, we aim to offer a wide range of fitness, sports, and health opportunities for both our members and King’s School pupils in a welcoming environment.
At The King’s School Sports Centre, we offer a fantastic variety of fitness, sports and activities for your enjoyment. We pride ourselves on the facilities we offer to help keep you and your family happy, healthy, and, most importantly, active.
Our fitness areas are equipped with the latest cardiovascular and resistance equipment and offer a diverse schedule of instructor-led group fitness classes. You can unwind in our sauna and steam room, take advantage of the versatile sports hall, and enjoy our 25m swimming pool, which also hosts an extensive swimming lesson programme.
T H E K I N G ’ S S C H O O L S P O R T S C E N T R E A P P
The FREE Centre app is the best way to book, cancel and plan your visits. It is available on iOS and Android mobiles and downloading it couldn’t be simpler! Click on the appropriate store button below, or search for “King’s School Sports Centre” in your app store or play store.
O N A R R I V A L
The King’s School Sports Centre operates with a camera controlled car parking system, therefore on arrival please visit the touch screen terminal in Reception to register your vehicle details.
Visitors must enter their full, correct vehicle registration into the terminal to obtain a 2 hour parking permit. If you expect your visit to be longer than 2 hours, please speak to a member of our Reception team and they will be able to help you extend your parking session.
Failing to comply with the terms & conditions and not registering your vehicle whilst visiting the facilities, will result in a parking charge of £100.
Please be aware The King’s School will not intervene with penalties issued. Please see car park signage for terms and conditions.
An activity booking is required to access the turnstiles, with entry automatically enabled 15 minutes before your booking start time.
If you have not pre-booked an activity please report to Reception on arrival.
Use your contactless membership card or band to swipe through the turnstiles as this will register your attendance. Silver members can now scan through turnstiles providing a booking has been made and paid for.
If the Reception gates are open, please always ensure you scan your card/band at the tunstile for the system to acknowledge your attendance and avoid any “no show” charges.
The main front automatic doors are in use for entry to the building.
All “Dry Side” users can exit the Centre via the squash court fire exit or the main front doors to return to the Car Park.
All Swimmers MUST EXIT through the main front doors to return to the Car Park.
In the event of a fire please follow fire action signage & evacuate the building via the nearest fire exit.
Please pre-book & pre-Pay for your activity before arriving at the Centre.
All bookings can be made 21 days in advance (15 days from Monday 24th February 2025).
Please book your Activity on the app, members dashboard or over the phone 01227 595602. Full payment must be made at time of booking.
Please give the Centre a minimum of 2hrs notice if you cannot make your booking as this will allow us to offer your place to someone else (24hrs for private lessons and personal training). Please view the Rules & Regulations for our cancellation policies.
Please arrive at the Centre already dressed in clothing suitable for your activity.
You may only bring a minimal amount of essential items into The Centre, which must be put into a locker before you attend your activity.
As a member you can now book guests online or via the app in the members account area (please note: this excludes gym visits and a max of 2 guests per member allowed for swimming).
On the members dashboard and the app, multiple bookings can be added to your basket in one transaction.
For Fitness Suite & Gym users please put belongings in the coinless/keyless lockers on the landing area.
Wet Changing Rooms are open, but for use by swimmers only in order to reduce the time spent & number of people in the changing rooms. Pupil Changing Rooms & the additional Changing Area may be used.
Lockers must be used at all times, do not leave any items out in the changing rooms (locker tokens are available to purchase from Reception - Tokens & £1 coins will not be lent out).
A C C E S S P O L I C Y F O R C A
Who does this policy affect?
The King’s School Sports Centre wishes to make an active lifestyle available to as many people as possible. We therefore welcome people who need the support of carers and will do our best to make your visit an easy and enjoyable one.
Who is a carer?
A carer is anyone, who cares, paid or unpaid for an individual who looks after a family member, partner or friend who needs help – this might be because they are unwell, disabled or face physical, emotional or psychological challenges and cannot attend the Centre on their own without support.
How do I bring a carer?
If you require the support of carers whilst using our facilities, please make our reception staff aware at point of booking, so the Centre can provide the correct access and take the relevant details.
The carer(s) can change as necessary from visit to visit but they will be required to accompany you to reception and throughout the duration of your visit.
If you require more than one carer, please make this clear at point of booking as you may be asked to confirm what additional support is needed. This also enables the Centre to verify who is with you and to check availability.
Will my carer have to pay?
Carer(s) that need to accompany you to the changing rooms, swimming pool, fitness areas and otheractivities (where numbers are not limited) will be allowed free access.
There are however some conditions of use. While carer(s) will be allowed to access the facilities with you free of charge, they must at all times be in a caring role that is providing support and assistance.
Carers are not allowed to use the facilities independently and will be expected to pay in full if found doing so.
In the case of using the fitness areas, if your carer is actively participating for their own benefit, over and above your support needs, they will need to either join as a member of the Centre or sign up to our external network called “Hussle” and will be expected to pay to use the facilities.
How can I set up my Members Dashboard account online?
1.Visit www.kingsschoolsportscentre.co.uk
2.Click the Members Dashboard tab
3.Click Create One
4.Fill in your first name, post code and email address, this must match what we have on our system
5.A random password will be generated and emailed to you
6.Log in to your account and click My Details and you can change your password.
How can I make a booking online?
1.Log in to the Members Dashboard on our website or download the App
2.Click on Facilities
3.Choose your selected activity
4.Select your desired time or class
5.Click book and follow through the booking procedure
C L E A N I N G & H Y G I E N E
We will continue to carry out regular cleaning of high-contact touch points throughout the Centre. As well as increasing the frequency of our rigorous cleaning programme throughout the day.
Please practice good hygiene techniques by regularly washing your hands.
To keep the Centre as clear & safe as possible for all users, please direct your enquiry to us via email or phone us; 01227 595602 rather than waiting to ask at Reception.
It is down to the individual customer to take reasonable personal responsibility when visiting and taking part in physical activity at The King’s School Sports Centre.
The parent/carer pick up point is located outside the front entrance by the bike rack.
Parent/Carer must wait in the Lounge Area during the child’s session. If leaving the building please ensure we have an emergency contact number on record.
F I T N E S S
Sweat towels are permitted for personal use only and not for the equipment you are using (to avoid any cross contamination).
Disposable blue towel and sanister wipes are available for you to wipe down the machines/equipment after use. You must sanitise all equipment with the wipes provided, after use.
Please take any phone calls outside of the Fitness Areas. Please be considerate when using your phone during your workouts.
You need to be 16 or older to use our fitness areas on your own. If you're aged between 12 and 15, you will need to either attend a supervised session or be accompanied by a parent or guardian.
S & C R O O M C L A S S E S
Please go directly to the Strength & Conditioning Shed and do not queue to go into the Centre.
T O U R O F T H E C E N T R E
We are happy to show you around the Centre but please phone us before arrival to ensure a member of staff is available. Please take a look at our website for images and video clips of the Centre.
S W I M M I N G
Lifeguards are here for everyone’s safety. We ask that you adhere to our guidance, your cooperation is appreciated.
Please rinse off in the shower before entering the pool to help maintain water quality.
Please choose a lane appropiate to your ability and follow the directional signs for that lane.
Use lockers to store your personal belongings. Do not leave belongings hanging up or on benches.
Please do not leave swimwear soaking in the sinks.
We recommend and encourage swimmers with long hair to wear swimming hats. If no hat – long hair must be tied back.
S A U N A & S T E A M R O O M S
Restricted to five people per room.
Please book your 20 minute slot in advance via the member’s portal or Reception.
Regular cleaning will be carried out throughout the day.
Please continue to adhere to the sauna and steam room guidelines.
Children under 8 are not permitted to use the Sauna and Steam Room, under 16's must be supervised by a responsible person.
Sauna and Steam Room booking do not include a swim. Separate swimming pool bookings must be made to use the pool.
Please bring your own water bottles (none glass) already filled, wherever possible.
Water Bottle refill is available from the fountains, but cannot be used by mouth.
Re-usable water bottles & bottled water is available to purchase.
At King’s we are committed to developing a culture in which diversity and inclusion is valued. With an appreciation for each other’s differences and where our pupils, colleagues and customers and other stakeholders are treated with dignity and respect.
We take a zero-tolerance approach to all forms of discrimination, intimidation, bullying, harassment (including sexual) and victimisation. This includes any unwanted physical, sexual, verbal or non-verbal conduct which has the purpose or effect of violating a person’s dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment for them.
We have comprehensive policies designed to help prevent discrimination and harassment, and clear procedures to investigate, address, remediate and learn from any incidences, and to ensure all colleagues are treated, with respect and dignity.
We’re committed to giving everyone an equal opportunity and to eliminate discrimination on the basis of:
•sex
•race
•gender reassignment
•sexual orientation
•age
•religion or belief
•pregnancy and maternity
•disability
•marriage and civil partnership
We continue to develop, apply, and evolve our internal policies to support these commitments. And to prevent discrimination and bias on any basis.
