$4.95 POST APPROVED PP255003/06906
ISSUE 9.05 March 2012
Practising certificate impost rejected
Michael Russell
Calls for a broker
practising certificate are being rebuffed as overkill under NCCP A broker ‘Certified Practising Certificate’ mooted by the MFAA and the Commonwealth Bank’s Kathy Cummings is an unnecessary impost in the eyes of a major broking franchise. The MFAA’s Phil Naylor has said
it is the association’s stated goal to introduce a practising certificate. However, Mortgage Choice chief executive Michael Russell believes practical competencies should be policed by broker groups and lenders. Russell said the NCCP environment removes the need to place an additional educational requirement on brokers. “The law clearly mandates that a mortgage broker’s ‘practising certificate’ is their Australian Credit Licence or
Credit Representative status, as issued by ASIC,” Russell said. “While I remain highly supportive of the MFAA as an industry association, the MFAA, in stipulating a higher standard than that required by the law, can only prescribe this for its members, not the industry overall.” As such, Russell indicated Mortgage Choice had no plans to adopt a practising certificate. CBA’s executive general manager of third party Kathy Cummings has argued for the introduction of the certificate, saying it would improve conversion rates and create channel efficiencies. But Russell said the responsibility is shared between brokers and lenders. “Application to settlement conversion is a priority for both brokers and lenders. It is a high priority for brokers in particular because successful conversion encourages improved productivity and customer satisfaction. Similarly, it is important to lenders as it can greatly reduce origination costs.” Cummings has previously tipped that if conversion rates fail to improve, commissions could be put under further pressure. Russell indicated this would be a fair consequence, so long as lenders are pulling their weight. “It is fair to say that if our conversion rate deteriorates through no fault of a lender’s processes, then so too will our commission,” he said.
Independence Day ASIC risks confusion by redefining outlawed term Page 2
Going ‘Platinum’ Westpac defines new seal of introducer excellence Page 4
Facts unfound Key facts sheet a mystery to borrowers and lenders Page 6
Inside this issue Coalface 16 Mining, charity benefits brokers Opinion 20 Redefining mortgage stress Viewpoint 22 Leveraging rates moves Market talk 26 When fear does you a favour Toolkit 28 The right time for an office People 29 Industry legend Bowell farewelled Insider 30 You caught me ’cause you could