G4S Q-1 Charlotte Area News Letter

CHARLOTTE AREA NEWS Q1 – 2019

INSIDE THIS ISSUE MESSAGE FROM MIKE

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PROMOTE ME

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ALESHA HOUSTON - IN THE SPOTLIGHT

KELLY BURNHAM - TRANSIT POLICE NEWS NEW DAILY PAY INITIATIVE

4

5

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SHIRLEASHA SHARP HELPS MAN IN SUICIDE CRISIS 7 MARVIN LOGUE - DISPELING A MYTH

10

QUARTERLY BIRTHDAYS

..... 11

G4S SAFETY AWARENESS

...... 15

NEW EMPLOYEES

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Walton Thomas (G4S), Akberet Woldeslassie (G4S), Jessica Gjorsoski, and Ronmia Bess

CHARLOTTE AREA NEWS Message from Mike Nail General Manager, Charlotte Area G4S First, I would like to thank all of you for your efforts and hard work during 2018. Our clients hold G4S in high regard due to the high-quality service benchmarks our competitors have yet to match.

Specifically, your support and commitment to all the projects and operational tasks, throughout the year, was something truly amazing!

Your care and dedication have provided exceptional quality services to each of our clients. Throughout the year, we faced an on-slot of new and formidable challenges. Nonetheless, you were resilient. I appreciate the positive attitude you brought to work each day. As a result, projects became easier to execute; changes became easier to implement and problems became easier to solve.

2018, was a year filled with big challenges. 2019 will be no different. In fact, we are slated to expand operations to include several major clients, in the area, this year. Therefore, please stay focused on the tasks at hand.

Lastly, please remember, our goal is to improve at what we do year over year. Our responsiveness to our clients’ needs is our measuring stick.

Thanks again, difficult job — well done!

From the Editor I want to thank all the wonderful people that contributed their time and their stories for this issue as well as those who provided various employee program information.

We have a mandate to gather and develop news worthy information and to distribute it to our officers in the Charlotte Area. In this issue we introduce two new employee programs - ADP IpayStatements and DailyPay. You will need a smart phone, tablet or PC to take advantage of its features. Also in this issue you’ll find interviews that we believe are edifying – in other words, information you can use. If you have information to share then let us know. We all have stories to tell...so lets hear them!

Typically, I save the “Editor’s” copy for last. When I finally got around to writing, I remembered the months and weeks we spent developing the stories and graphic elements. I thought about the newsletter’s overall purpose, which is, to spread quality information far and wide. Our goal is to bring relevent information to the masses as soon as possible. I firmly believe we have done our part. Now, it’s up to you! We need you to continue to spread the word to your co-workers. Enjoy the read!

Ken Dixon Editor The G4S Charlotte Area Newsletter

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SECURING YOUR WORLD

PromoteMe Welcome to our first edition of the 2019 Quarterly Newsletter. This is the first of a four part series featuring people with compelling personal stories – stories filled with information on how to prepare your own pathways to promotion.

G4S officers, in the field, have many questions when it comes to promotion opportunities. The “In The Spot Light” section is designed to help address some of those concerns. It serves as a tool to help prospective candidates understand how hiring managers view basic readiness for promotion. Articles featured in this section examine the skills, qualifications, and, most importantly, the experience of recognized G4S leaders.

Determining the best candidate for a leadership position can be a daunting task for decision makers.

Make it easy for them by acquiring basic skills that set you apart from the rest. Companies can no longer afford to promote folks simply on the idea “most time at the site” or “knows everything about the job.” Believe it or not, today’s decision-makers are looking for people with proven skills in leadership, management, and problem solving.

In the Spotlight Alesha Houston In a recent interview, Alesha Houston delineates her 20 year career with G4S. It ’s a compelling story about a stay-at-home mom turned entry level security officer.

She shares her experience and offers advice to those planning to advance in the security field. Houston is currently the Project Manager of One Bank Of America Center (1BAC).

READ HER story on page 4

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SECURING YOUR WORLD

Alesha Houston, Project Manager - One Bank Of America Center (1BAC) A beacon of real inspiration.

by Ken Dixon

In a recent interview, Alesha Houston described her twenty year journey from being an entry level Upscale Security Officer (USO) to her current role as Project Manager of One Bank of America Center (1BAC) in Charlotte, NC. Houston is a native of Charlotte and a graduate of Garinger High School. Although she did not immediately attend college after high school, she has “always wanted to open an addiction counseling residency,” says Houston. Moreover, Houston stated, “a career in the security arena had never been on my radar.” But, in 1999, she was a stayat-home mother of a young son while her husband worked three jobs. As a result, she decided to re-enter the workforce.

Houston, further outlines some of the compelling stories surrounding her first leadership roles. Her start as a USO gave her a unique perspective of leadership and management.

Specifically, the security team at her first assignment, wasn’t performing to standards and the client was not happy.

Meanwhile, a leadership position opened, and she secured a First Shift Supervisor role. “I made a conscience effort to engage, I knew that our client deserved better than what we were giving them. I wasn’t great initially, I probably wasn’t that good, but I loved my team,” Houston states.

Nevertheless, Houston continued to flourish and learn from other managers.

The General Manager (GM) asked Houston to take on an entirely new

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role as The Trade Center Security Director. This new assignment, as well as her prior duties, certainly, helped prepare Houston for even superior responsibilities and significantly broader challenges.

In 2007 the GM asked Houston to head the launch of the Sherrill and the Betsel sites, respectively. She accepted the new position and

ALESHA HOUSTON worked diligently to get both sites on-line. Houston acknowledges her insatiable need for highly stressful situations and her unusually high stress tolerance. “At the time,” Houston says, “I was bored at the Trade Center. I needed to step away – to do something different.”

Later, Houston approached her GM and asked for the opportunity to head the launch of 1BAC and obtained her current position as Project Manager.

“Opening 1BAC fulfilled my need for stress, I understood why the pressure was on – this project had a lot riding on it,” says Houston.

Presently, Houston remains laser focused on her commitments as Project Manager. Over time, Houston has nurtured solid relationships with

1BAC property managers and with her security teams. She is keenly aware of her client’s expectations and strives endlessly to understand and to enhance the quality of customer service. “I insist on hiring the best people available. Therefore, we are constantly looking for the right people.

Our business and the service we provide requires people with a sincere passion for what we do,” Houston asserts.

Houston has always looked to her own leaders for guidance and direction.

“Mr. Vincent Gregory (Operations Manager) has pushed me to my limit,” she says. “But it has made me a better leader and a better manager.”

Houston also spoke candidly, and with great insight, about mentors and mentor-ship. She advises, “learn to let go of all the extra stuff. For example, how you feel or what you want – none of that matters in this job. It’s all about your client’s expectations and the concerns of your staff. Secondly, if you are aspiring to move into the leadership corps then get with your manager. Find out what they do and how to prepare for higher levels of responsibility. Lastly, get an education.

Even a few years of college will help prepare you for the challenges ahead.”

During Houston’s tenure with G4S she has attained a degree in Psychology and is currently enrolled in a master’s Program. Houston says she still have hopes of owning a full-time Addiction Counseling Residency one day. But, for now, she is content in her existing role•

SECURING YOUR WORLD

CATS Special Police makes drug arrest G4S Special Police — Charlotte Area Transit System (CATS)

by Sgt. Sean Helman (Charlotte Transit Center) CATS Drug Arrest – Of ficer Kelly Burnham was acknowledged by her superiors for an arrest she made at the Charlotte Transit Center (C TC). “I want to commend Of ficer Burnham and the other of ficers who assisted with this arrest. They all did a fantastic job,” said Sgt. Sean Helman.

On December 17, 2018, Of ficer Burnham was on routine patrol at the main transit facility in Downtown–Bus Bay X when she came upon a male subject who began making inappropriate comments to her. Of ficer Burnham approached the individual and asked if he was waiting for the next bus. During que stioning the individu al admitted that he was not planning to catch a bus and continued making inappropriate comments. She quickly determined that the subject had no legitimate business at the C TC and banned him from the proper ty for a period of 24-hours.

On the following day Of ficer Burnham saw the same banned individual entering the C TC proper ty and walked in to the Plaza Sundries store. She called for back up from other

of ficers and then entered the store. While Transit Of ficers attempted to detain the subject

denominations, and extra plastic bags were also located in the bag.

The subject was formally charged with Felony PWISD of Schedule VI, 2nd Degree Trespass, Resist/Delay/Obstruct, and Possession of Drug Paraphernalia•

OFFICER KELLY BURNHAM he began to actively resist and attempted to leave the store.

Of ficers were able to re-gain control of the subject and placed him under arrest.

While conducting a search, incident to the arrest, Of ficer Burnham discovered over 70 grams of Marijuana in a bag that the arrestee was carr ying.

The 70+ grams of marijuana was all individually wrapped and weighed for the purpose of sale and distribution. A scale, a large amount of cash in dif ferent

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— You control how much and when you get paid. You can use this service as often or as little as you need to.

Two Ways to Get Started • Text your employee ID to 66867 • Go to Dailypay.com

— Pay bills on time and meet your financial goals.

HOW IT WORKS • As you work throughout the week, you build up an available balance based on hours you have already completed • Transfer money from your available balance when you need it with fees ranging from $1.25 - $2.99 • Visit your DailyPay account or text BALANCE to 66867 to view your current balance

More Questions?

PG 6

Dailypay.com – employee.support@trydailypay.com – 1.888.906.9882

SECURING YOUR WORLD

« Shirlesha Sharp — Security Officer helps man in crisis Expect the unexpected!

According to the Centers for Disease Control and Prevention, suicide is the 10th leading cause of death in the United States. More than 45,000 lives across all demographics are lost to suicide every year, with rates having increased by 30% in the past 20 years.

SHIRLESHA SHARP Shirlesha Sharp, a former G4S officer and Army Vet, recounts the night she saved the life of a man, in crisis, at an uptown Hotel in Charlotte, NC. Sharp says a man and his family had just checked-in to the hotel around 12am. She was completing her 12am rounds when she and the valet heard someone screaming from down the hall. After searching the women and men’s bathrooms and various other places, to no avail, they discovered a young woman running towards them yelling that her boyfriend had “hung himself’ in the parking garage of the hotel. Sharp states, “once I stepped off the elevator the young woman told me he was to the left, we went through the door and he

was right in front of me hanging there. I turned to look at the valet and the expression on his face was pure horror.” Sharp and the valet ran over to the man, uncertain whether they were too late. Sharp was determined to get the victim down regardless of what state he was in. Sharp says she jumped on the ledge and the valet lifted the man to release him from a water pipe. Together, Sharp and the valet were able to successfully get the victim down, from the ledge, and proceeded to lay him on the ground.

Next, Sharp states she began CPR on the victim as the young woman screamed and cried. Sharp sent the valet to call 911. At that moment, the victim had no pulse and wasn’t breathing. The woman was screaming, in terror, “don’t let him die!” Sharp says she continued doing CPR and finally got a pulse and asked the woman what the victims name was. Sharp says she called out to the man, by his name, and told him to come back and to fight for his life. The man took a deep breath and started coughing although his pulse was still weak.

Meanwhile, the valet returned with two other security officers whom are also volunteer fire fighters.

They immediately took the victim’s pulse and continued doing chest compressions. Sharp says the man started taking deeper breaths and started going into convulsions.

“We turned him onto his side, and he began going into seizures. I

started rubbing his back and calling his name to bring him out of the seizures,” says Sharp. Then, the Fire Department arrived on the scene and assisted the victim to keep him from choking on his saliva due to the seizures. The Charlotte Mecklenburg Police Department informed the medics it was all clear and they put the man on a stretcher and took him to the hospital. Sharp says she debriefed the police and hotel staff of the incident. Sharp says she later learned that the victim survived and was in a coma in the intensive care unit.

Moreover, Sharp says that night replays over and over in her mind, and it took her some time to be able to enter the parking garage alone after the incident. Sharp states, “it’s a miracle that she, a former physicians’ assistant, the two volunteer fire fighters and the 6’4” valet were all working that night and able to assist the victim.”

Sharp says she is certain she would not have been able to help him otherwise and is grateful to all who assisted her in saving the man’s life.

If you or someone you know is in crisis, call the toll-free National Suicide Prevention Lifeline at 1-800273-TALK (8255), available 24 hours a day, 7 days a week. The service is available to anyone. All calls are confidential. http://www. suicidepreventionlifeline.org•

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SECURING YOUR WORLD

ADP IpayStatements Pay Stub and W-2 Support For quick and easy access, type the address below instead of going through Google or ADP.com T h e w e b a d d r e s s f o r t h e i P a y w e b s i t e : h t t p s : / / i p ay. a d p. c o m / i P ay / l o g i n . j s f This is where current and former G4S Secure Solutions employees will go to register to see their P a y St a t e m e n t s a n d t h e i r W-2 s f r o m a s fa r b a c k a s O c t o b e r 2010

Ipay Registration

If this is your first time registering, click “Register Now.” New employees please wait until your second paycheck has been recieved before registering.

User ID/Password

If you have already registered and need a Password Reset or no longer remember your User ID or Password, call the ipay reset hotline at (855)-714-8188

Complete Registration

Use the current G4S UserID ending with (usag4s-ipay). Complete registration by following the step-by-step instructions until you see “Please Click on either;

• • PG 8

W2 Services - to view W2s ipayStatements - to view pay stubs.”

SECURING YOUR WORLD

Charlotte Area G4S Human Resource Office Jonathan Manus, Manager, Administration — Welcome to our first issue of G4S Charlotte Area Newsletter for 2019. It is our hopes that the newsletter will reach every G4S officer and become a consistent source of information. Our goal is information sharing. Information you can use such as pay initiatives and other company sponsored programs that are designed to help enhance your personal and work life.

• Need to start/stop direct deposits, update Federal/State tax forms or need to make an address change?

• Not sure of a recent change in status or how the change could effect your G4S Benefits?

Call 704.377.2501, Monday - Friday, to make an appointment. Remember, our dedicated team of HR personnel have one primary focus in mind - You!! We are here to assist in any way possible.

Wanda Griffin

Colette Evans

Administrative Assistant

License and Compliance

Rochelle Kruger

Applicant Tracking System (ATS)

Manager– ATS

Kyle Garrison

Lesa Bodine

Manager – Shared Services

Valmond Aguilera

Kathryn Brown

Area Supervisor Non - Bank

Bank Protection Supervisor

Bank Protection Supervisor

Corbin Young

Robert Crosby

Roy House

Instructor

Instructor

Kimberly Wynn

Police Administration

Tony Oakley

Chief of Police

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SECURING YOUR WORLD

« Marvin Logue — Dispeling the myth

by Ken Dixon

Did you know, in the security business - perception is reality – and those perceptions effect our reputation. G4S officers have an awesome responsibility to live up to high expectations. That is why first impressions are so critically important.

Generally, people associate the title - Security Officer - with either positive or negative experiences they have in the workplace or in other public spaces.

Over time, those experiences and ever-evolving perceptions can morph into myths about security personnel.

Therefore, it pays, for all of us, to seek answers to one lingering question - “how are we perceived by our clients, and by extension, the general public?”

Our officers are well-trained professionals and are committed to providing a great customer service experience. During times of crisis, our client’s look to us as authority figures with all the right answers.

Nevertheless, we also understand the flip side – the typecasting that skew our public image. As a result, many of us take deliberate steps to change negative myths.

Take, for example, Marvin Logue at One Bank of America Center (1BAC).

I met Mr. Logue on my first day on the job at 1BAC. It was during the 2012 Democratic National Convention.

Security was tight – Secret Service personnel and Law Enforcement officers, from all over the country, swarmed the downtown area. 1BAC was ground zero and was caught up in the middle of all the security

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preparations.

Logue impressed me. He was my OJT trainer, at least, for the first night of the week long event. He took the time to explain and demonstrate each task. I will never forget just how thorough he was during this time of high visibility.

Later, long after the Convention was over, I realized that Logue has outstanding work ethics. He performs his duties, the same way,

MAR VIN LOGUE and, always in such grave detail, dayafter-day.

From the very first day in the security field, nearly 39 years ago, Logue has worked to dis-spell common myths of the typical security officer. “We have been strongly identified as Rent-a-Cops lacking commitment to high standards,” Logue stated.

Logue’s first security job was in loss prevention in New York City. He provided security for celebrities and was a member of several executive protection teams.

“I’ve learned plenty of things down through the years. Most importantly, I’ve learned that whatever it is in life that you do, you should put everything that

you have into it,” he said during the interview. Logue says he often refers back to a time when he needed his father’s advice and approval. “He asked me - did you put your heart, your soul and your very being into it? It doesn’t matter what you do in life, son, just strive to be the best,” Logue’s father said.

Logue has fostered a great rapport with his client’s employees. “I don’t know what people are dealing with when they come to work – so, it’s my goal, when they come into my facility, to make them feel welcome.” He spoke of a woman that approached him several weeks earlier. “You always speak to us with a smile and you always make us feel welcome and safe,” the woman said. Logue is personable, and he cares about his client’s well-being. “If you need something then feel free to come talk to me,” he insisted.

“Every person who I come across, I want them to see the best me. So, at the end of the day, when those that have entered and exited our facility, can return to their families – intact, then, I’ve done my job,” Logue asserted.

In our business, continued success rides on how we are perceived by our clients. Perhaps, this old and familiar saying does ring true: First impressions are lasting impressions.

We all must remain vigilant and keenly focused on ensuring our image, as perceived by others, stay intact and always skew towards the positive•

SECURING YOUR WORLD

G4S Charlotte Area Birthdays January 2019 (continued on page 12)

CO O L E Y, C A LV I N

G A R R I S O N, K Y L E B

T H O M P S O N, S H A RYC E

N E G U S S E, A L E M T S E H A I B

CO ZO R T, C H R I S TO P H E R

CO L L I N S, G R E G G R

T S E G A I , E YA S U W

C R O S BY, K E LV I N

L I G H T N E R, B R I T N E Y N

W I L L I A M S, Y V O N N E M

F O R D, H E N RY

M E T Z, M C K E N N A

C A I N, TA M E K I A

M CC U TC H E N, J A H A A D

A L L E N, LU T H E R

JOHNSON, JEANNIE

P O S TO N, D O N A L D K

AVA N T, B R A N D O N

MARRINER, SARAH

B E LTO N, T Y N I YA

C R O S BY,J A M E S J

N O R R I S , B RYA N T D

H AY E S, R O N A L D

WAT S O N, A L E X A N D E R

SELIPHIN, JOHN

L E E, T I M OT H Y C

LO N G, B R O D E R I C K

W O R T H J R, A LV E S T E R

R I C E, A N D R E W S

M CC A N T S I I , A N T H O N Y

B U R N H A M , K E L LY

B A R R, R O N A L D

M I L L S, K RYS TA L

DUNCAN, T YRONE D

C AV E S P O W E L L , A R T I Z I A

TO D D, E D WA R D O

K E L LY, VA N E I C E S H A M

D U N B A R, L A MA R C U S

G A R R E T T, S A MA N T H A

LU, YA N G C

G L E N N, D E R E K B

M CC LU R E, K Y L E

SMITH, ERICKA

LO V E LY J R, A R T H U R L

R O S E B O R O, D E MA R CO

G R A P E S , C H E RY L A

A N D E R S O N, T R E V O R

TO R R E N C E, VA DA H L

S U T TO N , DA R I U S

B R O W N, C L E M O N T

R O U B E R T R I V E R A, J O S E

WAT K I N S , J A I DA

R E I TA N O, F R A N C I S B

C A S I M I R, R O B E R TA

WAT T S , R A H E E M

R E Y N O L D S, R O B E R T

C R O S BY, R O B E R T H

AG U I L E R A J R , VA L M O N D G

Z AG A R, LY N DA

E L K I N S, DA L E

M O U ZO N , M A R I C K A

A R N O L D, C H A D W E S L E Y

J O H N S O N, YA N C Y

FERGUSON, ISIAH

M I C H A E L , MAT T H E W

MA S O N, S H A R O N

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SECURING YOUR WORLD

G4S Charlotte Area Birthdays January — February 2019 (continued on page 13) THOMAS, MICHAEL J

B LU E, L E E R

V I N S O N, E A R LY

F E R R E L L , J O N AT H A N

C AT H E Y, A L P H O N S O

D U N C A N, D E R R I C K A

H O W Z E R , K E R RY

GABRIEL, RENEE L

S H A R P E, DA N I E L L A

F E L D M A N , AG N E S

L AV I N E, T H E R E S A A

TO R R E N C E, K I M B E R LY R

M CC R AY, A L F O N S O

M E LC H I N, A DA M M

WA L K E R, D E B R A D

S T I T T, R O C H E L L E

M I TC H E L L, M I C H A E L D

FA R D E L L A, R O B E R T J

S U L L I VA N , M I C H A E L

J O R DA N J R, AV E RY

H O F FMA N, J O N B

H E N S L E Y, C H R I S T I L

M C D O N A L D, MA LCO L M

A R M S T R O N G, W I L L I A M T

H U N T E R , TA M M Y

S COT T, MA R K

HILL, ROOSEY

M I L E S , C H R I S TO P H E R

S TA N C I L , T E M Y R A

Z A PA D K A, K A Z I M I E R Z M

TO L L E Y, C H R I S TO P H E R R

B I R C H, M I C H A E L

B OY L E, TAQ U I R A

WYRICK, MICHAEL

C R O S BY, C RYS TA L R

D UA L E H, FA S A L O

SMITH, MICHAEL G

G R I G S BY, R E N A L D O

G A R N E T T I V, R O D D I E

S T E WA R T, S H E R E E N

Q U I C K S E Y, R A S H A D

H O P K I N S, C L A R K

IRVING, REGINA

B AY N A R D, D O N N I E

H O U S TO N, B E R N I C E

SMITH JR, T YRONE L

G R I E R, C A LV I N

K I F L E, M E T S H E T

KO Z A K , M E AC H E L L E

Q U I L E S, P E T E R J

F E B R UA RY 2019

O V E R MA N, B RYA N

S PA R K S, C L A R E N C E

B L A I C H , MAT T H E W

G I B B S, M E L I S S A

W I L L I A M S, N I J E A L

K A L E, B RYA N C

S T E P H E N S O N, E R N E S T L

AWA L DT, RYA N

K E N N E DY, C H A N T E L

YO U N G, CO R B I N W

M O O R E H E A D, K AT I E

H O F FMA N , J O H N AT H A N

F R A N K L I N, J A M E S S

T U C K E R, R A N DY W

T H O M P S O N , WA N DA D

S TA P L E S, M I C H A E L

D E N N I S, T E R RY

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SECURING YOUR WORLD

G4S Charlotte Area Birthdays February — March 2019 (continued on page 15) I R BY, W I L L I A M F

M C I N T Y R E, V I R G I L

HALL, MICHAEL

WA L L AC E, D I N A H

P O R T E R, V I N C I E T TA

J O R DA N, M I C H A E L A

G R AY, K A N E T H I A

M O R TO N, J E S S E J

R AY, N A Z I R A H Y

J E F F E R S O N, R E G I N A L D B

P I T T MA N, W I L L I A M T

S M I T H, R I C K Y R

WA S H I N G TO N, E U G E N I A

Z I N G A L I E, M I C H A E L

B O R D I E S, A R S E N I O

B R O W N , K AT H RY N

B R I G G S, A N D R E L A M O N T E

B OY D, M I C H A E L I

J E N K I N S , DA R R I N

F U R T I C K - C H A M P I O N,K E L LY

H A R R I S O N, H I L B E R T

G U N T H O R P E, L E E A N N A

H E L M S, B R E T T

S E T T L E, D E V Y N N

JOHNSON, KEITH

M A J O R, C A R M E N M

S O LO M O N, J E N N I F E R

DA L E Y, D E N N I S

S TO N E, C H AU N C E A J

W R I G H T J R, S H A K A

NZALA, ISRAEL N

B A L D W I N, M O R V E L D

MA N S O N, B R A D L E Y

ROGERS, ANGELA M

C A S T R O, CO N A N R

V E N E R A B L E, N I C H O L A S A

D E E S , K AT H Y

H AG L E R, Z AC K E RY T

K U L P J R, J AC K I E E

H U B B A R D, R O D N E Y

W E S TO N, DAYS H AU N

M C K E E, N O R MA J

LASSITER, ANDREA K

AC K E R, C A R O L J

DA N C E, R O B E R T

R I D D I C K , LO U I S E H

B E N TO N, D E M E T R E Y

H A R R I S, B R I D G E T

L AW S, J A M E S C

O F O R I , TA H R I K

March 2019

P R I D E, S H A N T E

B LO W, C H A R L E S J

B A I L E Y, R O D E R I C K

R I C H A R D S, T E R RY

CO L P I T T S, R I C H A R D

WA L L S , S T E P H A N I E

W I L L I S, R O B E R T

M O N R O E, B A R RY

H A N N A , T I M OT H Y

BY N U M - J OY, I E S H A N

S M I T H, A L I C I A M

L I N CO L N , AU G U S T I N E

W E L L S, TO M I C A

M CCO M B S, WA R R E N

M C FA D D E N, F R A N C I S

F O R D, M I C H A E L J

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SECURING YOUR WORLD

Health and Wellness: Burnout

Coping with Burnout by — Kara Nickholds

In a society driven by fastpaced, constant progress and increasing pressure and expectations, we can all get caught up in the stress and overwhelm of meeting deadlines and checking items off of our to-do lists. However, we will quickly experience burnout and ineffectiveness if we take on too much at once and ignore our basic needs.

Indicators of burnout may include exhaustion, hopelessness, irritability, sleeplessness, and illness.

To prevent burnout, always remember that you can do anything, but not everything, and try applying the following tips to your daily routine:

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• Rest and Relaxation, Exercise, and a Healthy Diet are the keys to burnout prevention and recovery: a well-rested body and mind can handle the daily challenges of life, and a fit and nourished body can better withstand stressful situations.

• Share Your Feelings: communicating with others allows you to be more aware of your needs and gain insight on how to better connect to your priorities.

• Take Regular Breaks at Work: small moments throughout the day to stretch, take a walk, or make a warm beverage will ease stress and restore you to take on your tasks during the day.

• Set Boundaries: learn when to say “no” if you are feeling overwhelmed, and do not take on additional obligations until you are able to recharge and refocus.

Taking the time to establish a clear and positive mindset will then allow you to be more fully engaged and deliver the best results in any endeavor•

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SECURING YOUR WORLD

Staying Mentally Healthy is like Staying Physically Fit We all want to be healthy and happy, and good mental health is vitally important for both.

No one can be truly healthy without good mental health. It involves how we feel, think, act and interact with the world around us. Mental health is about coping with the normal stresses of life and making a contribution to our community.

Your Path to Mental Well-Being Good mental health isn’t about avoiding problems or trying to achieve a “perfect” life. It’s about living well and having the tools for coping with difficult situations even during life’s challenges. Each person’s path to mental well-being is unique. We all have our own goals, our own challenges, our own talents and our own supports. But good mental health is within everyone’s reach.

Staying mentally healthy is like staying physically fit – it requires a little effort every day, but the rewards are worth it! Everyone has to face stresses and demands, but we all need and deserve breaks. Devote a little of each day to improving your mental health. You’ll reap the benefits in the same way that daily physical exercise makes you stronger and fitter.

Seek the Help of a Professional •. If you have a mental health concern, speak with your doctor.

• For direction in your work life, speak to a professional career counselor or human resources expert and make a career plan.

• To repair relationships with loved ones and friends, talk to an expert and work through any issues.

• For financial challenges, contact a financial planner or debt advisor.

For more information on mental health programs and services in your community, please speak with your local Human Resources department.

You can also call Aetna @ 1.866.486.4334 or go to: www.resourcesforliving.com

MARCH 2019 BIRTHDAYS CONT. W O O DY, V I N C E N T

Z AC H A RY, P H I L L I P

MA R T I N, B R E A S I A

K I N G, S H E R L E N A R

G O S H I M E, Y E M I S R AC H W

S N Y D E R, T I M OT H Y M

CO O P E R , T H O MA S

K E L S O N, L ATO N YA Y

B O D I N E, L E S A

T E D E S CO, K Y L E

O U T E N, J E F F E RY M

G R A H A M, S Y LV I A

THOMPSON, STEVE G

T R I P P, R A M O N W

B R O O K S, K E V I N W

F I K E, S T E P H E N A

G U N N I N G, J O H N P

S I M M O N S, A N D R U S L

E D WA R D S, J O S C E LY N N

H O B B S, C A R O L I N E

S I M O N D, H A L E E

HARRIS, BENJAMIN

T R U L L, B R I A N

MAC H AU, J U L I U S

H E R R O N, K I A N A

A L L E N, S T E P H A N I E

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New Employees — January through March 2019 Wishing our new employees a hardy Welcome.

DARNZELL COLES

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