Kennedy's Confection April 2020

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2020 TECHNOLOGY & INNOVATION SHOWCASE

IN ASSOCIATION WITH KENNEDY’S DIGITAL

Walterwerkfrom boats to biscuits Back in 1935, a German man by the name of Professor Hellmuth Walter founded Walterwerk in Kiel, a prosperous city located on the shores of the Baltic sea at the northern tip of Germany.

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he city of Kiel has always had a strong engineering presence with some of the most advanced boats and vessels in the world being designed there. In fact, Hellmuth Walter himself was the man behind several incredible engines that propelled colossal planes and submarines in the skies above and waters below. After having set an example in the aeronautical industry, Prof Walter decided to make wafer baking machines. And so, the proud German business released its JUPITER plants to the rest of the world, a sugar cone baking machine that hit the market in 1958. It is machines like this that Walterwerk Kiel is still renown

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for today, where 100% of the manufacturing process takes place in Kiel, the same city the company was founded in some 85 years ago. Last month, Uwe S. Schroeder, General Manager at Walterwerk Kiel told Kennedy’s that “concentrating all know-how in one place has many advantages like short ways, quick reaction times and technicians who know the machines right from the beginning.” In addition, when help is needed the technicians of WALTER use remote maintenance to support their customers. Installing a modem (a device that transmits data) in the machines makes it possible to connect employees with

Kennedy’s Confection April 2020

the machine no matter where it operates and so ensuring a constant production process. WALTER seeks to continue its rich innovative history and has some news to announce for next year’s Interpack. The company has recently developed a bunch of smart digital features enabling the business to keep up with the

digitalisation of the industry. “We put much effort in our new digital service package which we will present at the exhibition,” explains Uwe S. Schroeder. “We want to show how easily our customers can receive help from WALTER no matter where they are.” Modernisation in technology is all about using new technology to eliminate the concept of distance in order to bring people together while increasing productivity. The company does still believe that presence of WALTER technicians at the customer’s site is still essential as there is no doubt; technology is important but the good connection to the customer is the key to success.

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