Chamberlink Dec22 Jan 23

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CHAMBER December2022/January 2023 Free to Members £5.00 where sold The official publication of Greater Birmingham Chambers of Commerce • Construction giants become patrons • It’s party time as awards launch • Full coverage of annual meeting
Rising above abuse Haroon overcomes appalling online trolls to scale the heights at ABCC awards See pages 42-43
Picture: Zeyn Lambat
Business News 4 Editor’s View John Lamb on the spirit of Christmas 5 Business News Balfour Beatty VINCI joins as patron 10 President’s Focus Shaun
District
14 The Griffin Report Beverly
the president’s
26 Where do you fancy? Cote Chamber Patrons 36 Ladywood MP visits exporting ‘success story’ 1813 Club and Premier Members 38 CBSO treat commuters to station concert Chamber Group 40 International Trade: New president for Commonwealth Chamber 42 ABCC: MotoServ UK wins ABCC Business of the Year 44 Cannock Chase: Dental apprentice wins award 45 Burton & District: Businesses celebrated at awards lunch 46 Lichfield & Tamworth: Firm offers bonus to counter cost crisis 47 Sutton Coldfield: Agency delivers IT
48 Solihull:
opens
space 50 Future Faces: New
revealed
annual meeting Events 52 The latest comprehensive list of Chamber training courses and events Features 55 Executive Search & Recruitment: What can you do to bridge the skills gap? 56 Networking for recruiters 58 Manufacturing:
new
your
manufacturing business 60 Coventry
most
Sector Focus 62 Business
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66
69
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Member
79 Chamber
Ian
80 New
Chamber
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News
LINK CHAMBER The official publication of Greater Birmingham Chambers of Commerce Cannock Chase Chamber of Commerce Sutton Coldfield Chamber of Commerce Greater Birmingham Transatlantic Chamber of Commerce Greater Birmingham Commonwealth Chamber of Commerce Editor: John Lamb 0121 274 3237, 0797 1144064 j.lamb@birmingham-chamber.com Deputy Editor: Dan Harrison 0121 274 3239, 0797 1144052 d.harrison@birmingham-chamber.com Assistant Editor: Jon Griffin 07963 405538 j.griffin@birmingham-chamber.com Reporter: Feron Jayawardene 07508 317356 f.jayawardene@birmingham-chamber.com Reporter: Darby Newman +447951245985 d.newman@birmingham-chamber.com The Greater Birmingham Chambers of Commerce (GBCC) is here to connect, support and grow local businesses. Accredited by the British Chambers, we have acted as the voice of local businesses since 1813. Contents Chamberlink December 2022/January 2023 December 2022/January 2023 CHAMBERLINK3 You can now read the latest issue of CHAMBERLINK and view back issues online at: www.greaterbirminghamchambers.com 23 42
Gray, president of Burton &
Chamber
Lindsay, winner of
medal
firm’s rebrand
Moors
Werqwise
faces
at
A
year for
small
and Birmingham’s automotive sector
‘at risk’
Travel: TfWM gears up for jobs drive
Finance: Digital transformation could grow economy
Legal: Law firm raises funds in aid of mental health
Manufacturing: Academy to reverse tooling skills crisis
Property: Family firm moves into Blythe Valley
Skills: Mum’s apprenticeship success helped by PTP
Technology: Investments in the West Midlands
The Arts: CBSO chief moves to new role
Sport: City to host championships
Section
Insight
J Preston, IJP Consultancy Ltd
Members
welcomes new members
…any other business
from Chamber businesses

Editor’s View

The season to celebrate our community heroes

Imake no apologies for including a picture of Santa in my column this month. If we can’t jolly up the magazine during December, when can we?

That is why we also added a little seasonal flavour to the front page. Santa’s picture comes to us courtesy of those people who live in the chocolatey winter wonderland that is Cadbury World. And, of course, that is what the spirit of Christmas is all about. So it seems a good time to celebrate two people who have overcome adversity in an heroic way.

Beverly Lindsay is the subject of Jon Griffin’s column on pages 14 and 15. Beverly is a model of self-deprecation and humility - one of our main reasons for telling her story.

The opportunity to do so was presented to us when our president Deb Leary decided to award her medal to Beverly at the Greater Birmingham Chambers of Commerce annual meeting.

Beverly is a successful businesswoman in every sense despite becoming a single mum of two before she turned 20. She also fought back from the tragedy of losing a son to suicide.

We are also celebrating Haroon Mota, who was the recipient of the co-presidents’ award at the Asian Business Chamber of Commerce annual dinner. Haroon has been running multimarathons to raise millions of pounds for charity and created Muslim Hikers, which has grown rapidly to become among the most popular communities in the world for Muslims interested in the outdoors.

And it was when Haroon organised a Christmas Day hike in the Peak District that online trolls, unbelievably, were provoked into delivering an

FRONT COVER: Haroon Mota, winner of the ABCC co-presidents’ award

See pages 42-43

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Both Beverly and Haroon have given us reasons to celebrate our multi-cultural society because they have both risen above adversity and, in Haroon’s case, the best efforts of online halfwits.

And to return fully to the season of goodwill, you can catch a winter-warming day out that is advertised as being choc-full of fun for all the family at Cadbury World. Guests can enjoy festivities, including Santa’s popular stage show and a magical Cinderella pantomime, during weekends until 18 December as well as mid-week from 19 December to 23 December.

• Chamberlink will be taking a break in January but keep your stories flowing by contacting your editorial team on page 3. Contact details for advertising opportunities are on this page. In the meantime, all at the Chamber wish you a happy Christmas and prosperous 2023.

Whenever

Views expressed in the magazine are not necessarily those of the Chambers. This publication (or any part thereof) may not be reproduced, transmitted or stored in print or electronic format without prior written permission of Kemps Publishing Ltd.

Opinion
PRIVACY NOTICE: Kemps Publishing Ltd process personal information for certain legitimate interest purposes, which includes the following: To provide postal copies of this publication to Chamber members and Kemps' customers; and To offer marketing and promotional opportunities within this publication to Chamber members and prospects. we process data for these purposes, we always ensure we treat your Personal Data rights in high regard. If you wish to, you can visit www.kempspublishing.co.uk to view our full Privacy Notice and to learn more about our legitimate interests and your rights in this regard. CHAMBERLINK is produced on behalf of Greater Birmingham
4 CHAMBERLINK December 2022/January 2023
Chambers of Commerce by Kemps Publishing Ltd and is distributed to members without charge. The Chambers and the publisher are committed to achieving the highest quality standards. While every care has been taken to ensure that the information it contains is accurate, neither the Chambers nor the publisher can accept any responsibility for any omission or inaccuracies that might arise. appalling barrage of racist comments on social media. He was targeted again when he appeared in BBC’s documentary ‘Countryfile’.

Business News

Latest news from Greater Birmingham Chambers of Commerce

Chamber growth celebrated at

AGM

HS2 partner Balfour Beatty VINCI joins Chamber as latest patron

Henrietta Brealey, chief executive of the GBCC, said: “We are thrilled that an organisation that is a world leader in its sector has joined forces with the Chamber.

“Their work on HS2 in the West Midlands is helping to create Britain’s biggest infrastructure project that will positively shape the fortunes of businesses and people who live and work in the region for years to come.

“We greatly look forward to welcoming Balfour Beatty VINCI personnel to the Chamber and the wider city stakeholders and organisations.”

Michael Dyke, chief executive officer, HS2 Major Projects at Balfour Beatty, said: “Balfour Beatty VINCI is delighted to become a patron of

in Europe: HS2. It isis building the West Midlands section of HS2’s Phase One route, spanning approximately 90km from Long Itchington in Warwickshire to the centre of Birmingham and on to Handsacre in Staffordshire.

Along the route, BBV will deliver a wide range of complex structures, including nine km of viaducts, 62 overbridges, 62 embankments, 35 cuttings, 28 underbridges, 11 underpasses, two twin-bored tunnels and two cut and cover tunnels.

The region is already beginning to feel the benefit of this ambitious project. Some of this is emanating from BBV having already awarded over 550 major contracts, totalling £3bn. £633m has been awarded to SMEs and £614m has been awarded to local businesses.

At the peak of the project, BBV will boast a workforce of more than 7,000 people and today, 90 per cent of the labour is sourced locally across the region.

In the past 12 months alone, BBV has delivered 74,000 training hours and the target is that apprentices will make up five per cent of the BBV workforce.

Faced with the uncertainty of the coming months, it is more important than ever for businesses in Greater Birmingham to work together to overcome tough hurdles and seize opportunities, the annual meeting of Greater Birmingham Chambers of Commerce (GBCC) was told.

Greg Lowson, in his first year as GBCC chairman following the retirement of David Waller, was speaking to members at the Edgbaston cricket stadium.

He said: “After the difficulty of the past few years – in which businesses have navigated the economic headwinds of Brexit and a devastating pandemic – I am proud that the Chamber has continued to provide invaluable support to firms across the city-region.”

“Despite the economic challenges facing the country, it is extremely positive to see the Chamber’s total income increase 22 per

the Greater Birmingham Chambers of Commerce, at this really exciting time for the region.

“As HS2’s construction partner for the West Midlands, we have a once-in-a-lifetime opportunity to make a real difference to local businesses and communities.

“We’re not just delivering 90km of railway. We’re delivering training, job opportunities and helping to grow the Midlands’ economy. We want to make sure the entire region feels the full benefit of Britain’s biggest infrastructure project, which is being built right here on its doorstep.”

Demonstrating its commitment to the region, over 1000 people who were previously unemployed will have access to jobs, apprenticeships, skills training and work placements.

BBV’s dedicated community engagement team has pledged to deliver 80 community engagements each month during the core years of construction. They will also deliver over 40 community investment projects each year, linking people in the project with affected communities.

Today, the team routinely engages with thousands of local people, businesses, stakeholders and schools along its stretch of the route.

cent on last year and generate an operating surplus of £475,000. Such impressive growth would not be possible without Team Chamber, who have remained committed to helping connect, support and grow local businesses regardless of the obstacles presented to them.

“As a not-for-profit organisation, this enables us to reinvest in the business to ensure that we continue to thrive whatever the economic climate.

“Greater Birmingham was thrust into the global spotlight this year as host of the Birmingham 2022 Commonwealth Games. I could not be prouder of how the business community worked to welcome overseas visitors and showcase the very best of the city. I am looking forward to seeing how we can harness the collaborative spirit seen throughout the Games to establish an impressive legacy for years to come.”

Mr Lowson noted that the board was further strengthened with the appointments of Charlie Blakemore, Amardeep Gill, and Ruth Pipkin as non-executive directors.

He added: “I am looking forward to working alongside them to make Greater Birmingham the best place to start, move and grow a business.

December 2022/January 2023 CHAMBERLINK5 Business News
Balfour Beatty VINCI (BBV), a joint venture which is building the West Midlands section of HS2’s Phase One route, has joined Greater Birmingham Chambers of Commerce (GBCC) as a patron. BBV is a joint venture between Balfour Beatty and VINCI, responsible for designing and building part of the most exciting and challenging railway project
Contd on page 6...
‘We’re not just delivering 90km of railway. We’re delivering training, job opportunities and helping to grow the Midlands’ economy’
Exciting time: Michael Dyke
‘I could not be prouder of how the business community worked to welcome overseas visitors and showcase the very best of the city’

“None of this would be possible without our members, and I am deeply thankful for their continued support and engagement. Given the uncertainty of the coming months, it is more important than ever that the business community works together to overcome tough hurdles and seize upon future opportunities presented to our region.”

Deb Leary said that international trade connections had been a core theme of the year to date, with delegations and officials from Serbia, Ukraine, Mexico, South Carolina, and Ohio all travelling to the Chamber to meet with herself, the team, and Chamber members.

She added: “A year has gone in a flash, and yet again so much has changed. A war in the Ukraine, rising energy costs, strikes, the death of the Queen, the cost-of-living crisis and ongoing upheavals with Government and the markets.

“However, we must find balance. Our businesses have shown the ultimate resilience and faith. They have continued to be creative and innovative to find their way through and this I know they will continue to do.

“The Chamber will continue to be there to provide support, to lobby when necessary, and to celebrate members’ successes through our variety of Award events. It is essential that we recognise those who continue to step forward to build the businesses that make this city and region the true centre of innovation, business and hospitality.”

Henrietta Brealey, the GBCC’s chief executive, noted that for the business community, 2021/22 was another year of change, ending with the

relaxation of Covid-19 restrictions combined with the shock of Russia’s brutal invasion of Ukraine. She added: “2022/23 shows no sign of slowing down. We have seen three Prime Ministers and four Chancellors in just four months. Through this uncertain time, we will continue to support and champion our members and the interests of local business. Earlier this year, we launched a three-year business plan and

strategy for the Chamber based around our central themes of Customer, Culture, Community, Commercial and Core.

Like all businesses, we must continue to plan for what we can, control the controllables, and be ready to adapt and respond to whatever the future may bring. As such, we look forward to continuing to connect, support and grow local businesses over the months and years ahead.”

Business News 6 CHAMBERLINK December 2022/January 2023 ...From page 5
Presidents all. Pictured at the Greater Birmingham Chamber annual meeting at Edgbaston Stadium are (left to right): Shaun Gray (Burton & District president), Phil Arkinstall (Sutton Chamber president), James Tait (Transatlantic Chamber president), Deb Leary (Greater Birmingham Chambers president), Sabah Hussain (Future Faces vice-president), Amina Hussain (Asian Business Chamber co-president), Mark Smith (Commonwealth Chamber president) and Omar Rashid (Asian Business Chamber co-president) Pictures: Jas Sansi Top team at Greater Birmingham Chambers (left to right): Greg Lowson (chairman), Henrietta Brealey (chief executive), Deb Leary (president) and Nasir Awan (vice-president)

President’s Medal for ‘selfless’ Beverly

A Birmingham businesswoman who has dedicated her life to serving others was honoured at Greater Birmingham Chambers of Commerce’s (GBCC) annual meeting.

Dr Beverly Lindsay, who founded her own Dudley Road independent travel company in 1987, was presented with the 2022 President’s Medal during the meeting at Edgbaston cricket ground.

Deb Leary, the GBCC’s president, said: “I am delighted to award Beverly the 2022 President’s Medal in recognition of her outstanding contributions to Birmingham and the Jamaican community. Beverly has remained committed to selflessly helping others, while keeping Diamond Travel running during a devastating pandemic. She has been a driving force behind the GBCC since its inception, and we are deeply appreciative of her support as a member of the executive committee.”

Beverly started her career as a nurse and midwife and among other achievements, she was the first African-Caribbean woman President of Birmingham Rotary Club, was previously appointed as Vice LordLieutenant for the West Midlands, and was conferred with the Order of Distinction by the Government of Jamaica in 2008. She is a keen supporter of international trade, having organised overseas trade missions, hosted the 2012 Jamaican Olympics team, and worked very closely with the Jamaican High Commission for several decades on the growth and development of the Jamaican community in the UK.

• See Griffin Report on pages 14 and 15

Business News December 2022/January 2023 CHAMBERLINK7
Driving force: Beverly Lindsay (left) receives her award from Deb Leary

Longstanding members recognised

Webster and Horsfall (57 years)

With over 300 years of experience, Webster and Horsfall is one of the oldest surviving manufacturing companies in the Midlands. The business started in two mills in Perry Barr in 1720 and has gone from strength to strength, now recognised as a leading provider of specialist wire, wire rope, and clean energy solutions.

The business has long focused on innovation, quality and family values –with seven family members today focusing on research and development and the establishment of a ground-breaking Energy Park.

Today, Webster and Horsfall works with leading British universities and multinational companies from across the world to tackle key societal challenges – such as decarbonisation – and push new technological boundaries.

Cleone Foods (20 years)

Cleone Foods Ltd was founded by Jamaican-born Wade Lyn in 1988. The business produces and distributes Jamaican patties under the Island Delight branding, and has risen to become one of the most sought-after brands for UK consumers seeking a taste of the Caribbean.

Island Delight brought Mr Lyn’s favourite snack at home in Jamaica – the Jamaican patty – to the UK’s shores. Now considered the leading brand of Jamaican patties in the country, the company’s products are sold in more than half of the UK’s supermarkets.

Incorporatewear (24 years)

Established in 1996, Incorporatewear supplies uniforms to some of the UK’s most iconic brands, including Costa Coffee, Marks & Spencer, and Virgin Atlantic Airways. With more than 80 employees and a turnover of £25 million, the business supplies uniforms to 87 countries across four continents.

Appointed by Birmingham 2022 as the Official Workforce Uniform Provider, Incorporatewear was responsible for designing, producing and supplying the uniform to the entire Commonwealth Games workforce. The business supported and created opportunities for local people and businesses throughout its contract, including offering work placements for local fashion students and providing sports bibs to local schools.

8 CHAMBERLINK December 2022/January 2023 Business News
Presidents future and past: Nasir Awan (left), who will succeed Deb Leary as president, and Steve Allen, immediate past president pictured at the annual meeting Three businesses were recognised at the Chamber’s annual meeting at Edgbaston cricket stadium for their long-standing membership of the Chamber. 57 years: Deb with Jonathan Horsfall, sales director of Webster and Horsfall 20 years: Deb with Wade Lyn, founder of Cleone Foods 24 years: Deb with Edward Grigg, manager director of Incorporatewear
December 2022/January 2023 CHAMBERLINK9 Business News

President’s Focus

In this final President’s Focus of the year, Shaun Gray, president of Burton & District Chamber of Commerce and European managing director for Ginho Group, gives his reflections on what has been a turbulent time, sharing highlights from the year and thoughts for 2023.

Without a doubt, we are in the midst of the most significant period of uncertainty from government we have ever experienced. From talking to many hard-working, locally-based businesses I know these chaotic times have thrown up huge cost challenges and a real sense of uncertainty which is not good for business.

For the sake of all businesses and people trying to get on with their lives, the government needs to share a clear and credible plan which I’m hoping we will all find out about by the time this edition goes to print.

Whilst it feels we are currently in the eye of the storm, once the government gets focussed with a plan, and I truly hope they do, I do believe there are significant opportunities for businesses across the region.

Here in the Burton and Uttoxeter region, we are very progressive and despite these challenges, 2022 has seen many highlights.

In early summer, it was announced that hundreds of new jobs are to be created after a deal was signed for a huge factory for recipe box retailer Gousto. It is inspiring that such an innovative business is coming to Burton and we cannot wait for them to be part of our community.

As a Chamber, we are incredibly proud of the award-winning Burton Albion Community Trust, the charitable arm of the football club that weekly delivers 60 different projects and

engages with over 8,000 people of all ages. I’d like to commend the Trust on being awarded Community Project of the Season at the 2022 English Football League awards for administering 250,000 vaccinations at the stadium, with no cost to the NHS.

The Chamber was delighted to be a partner of the Burton & Uttoxeter Jobs Fair held in September. Organised by Kate Kniveton MP, it bought together 60 businesses for people to meet employers and get to know about jobs and apprenticeships available as well as get careers and CV advice. This hugely successful event was a brilliant way for the business community to come together, especially with the current recruitment challenges.

Also at the heart of our community is our forward-thinking Burton & South Derbyshire

College who we continue to work with on their Local Skills Improvement Plan which demonstrates how the college is driving the skills needs of our locality through innovative and forward thinking curriculum planning and delivery that will ensure businesses across our region get the skills they need both now and in the future.

This plan will ensure the College continues to provide students with the qualifications and skills required locally by businesses to support the continued growth of Burton and our district in providing skilled jobs, local employment, and a future for generations to come.

As 2023 approaches, the Chamber looks forward to being involved in the development of the multi-million-pound Burton Town Centre Deal with its bold vision of redevelopment of the town to support communities, education and business to thrive within Burton - not just survive.

We are also delighted that we have recently welcomed Richard Brooks as our new divisional director. Richard joins us from the Black Country Chamber, and I know all our Council Members are incredibly pleased he is on board to help us deliver a strategy that supports growth, skills and training, sustainability and long-term prosperity for the business community.

And finally, I would like to thank all our members from across the business community for their engagement during the year.

There is so much we can do over the next 12 months to actively and visibly promote what the region around Burton upon Trent and Uttoxeter has to offer as lively and viable commercial districts while strengthening our ties and connection with the rest of the Greater Birmingham region.

If the last two years have taught us anything, it is that we must not underestimate the power of a unified voice and rallying together.

10 CHAMBERLINK December 2022/January 2023 Business News
‘There is so much we can do over the next 12 months to actively and visibly promote what the region around Burton upon Trent and Uttoxeter has to offer’
December 2022/January 2023 CHAMBERLINK11 Business News

Welcome to 2023 - it’s time to party again

The opportunity to celebrate our great city and region returns in

the New Year

A major awards ceremony recognising the achievements of businesses across Sutton Coldfield and Staffordshire is returning next year – with high-profile backing from an e-commerce giant.

The Sutton Coldfield, Lichfield & Tamworth and Cannock Chase Chambers of Commerce awards will take place on Friday, 3 February, at Drayton Manor Hotel.

Businesses and individuals from across the four areas will be recognised on the night through 10 awards categories.

And Amazon – which has a major fulfilment centre in Rugeley, near Cannock –has already signed up as a headline sponsor.

The region’s “biggest celebration of all things business” will return in March when Greater Birmingham Chambers of Commerce (GBCC) stages its annual dinner and awards.

The black-tie event is expected to attract around 1,200 guests at The ICC in Birmingham on Thursday, 16 March, 2023.

Once again, 12 sector awards will be handed out, with one of the category winners then going on to be crowned the overall Greater Birmingham Business of the Year.

The annual dinner made a triumphant return earlier this year – after two years of virtual awards ceremonies – with tickets and sponsorships selling out in record time and around 200 award applications received.

Solihull-based retail and hospitality destination Touchwood was crowned Greater Birmingham Business of the Year 2022, having also won the award for Excellence in Hospitality and Retail.

Henrietta Brealey, chief executive of the GBCC, said: “Greater Birmingham is packed full of innovators, excellence and resilience.

“These awards are a moment for our business community to come together to celebrate, connect and have a great time too. The GBCC awards are the biggest celebration of all things business in the region, and one of the largest nationally. From SMEs making a local impact to

large employers transforming opportunities for their workforce, I’d encourage all leaders in business to consider applying.

“Tickets and sponsorships will sell out, so don’t miss your chance to be in the room with, or to get your brand in front of, our audience of over 1,200 leading and up and coming representatives of the business and civic community.”

The 12 awards categories are:

• Excellence in Contribution to the Community

• Excellence in Customer Service

• Excellence in Hospitality & Retail

• Excellence in International Business

• Excellence in Manufacturing

• Excellence in People Development

• Excellence in Responsible Business

• Excellence in Sales & Marketing

• Excellence in Sustainability

• Excellence in Technology & Innovation

• Excellence in Third Sector

• Excellence in Training & Education

Tables and individual tickets are available at ‘earlybird’ rates until Friday, 12 December. A host of sponsorship opportunities – from headline sponsors to brochure adverts – are also available.

Find out more information on tickets, sponsorships and award applications by going to the GBCC website www.greaterbirminghamchambers.com

Neil Williams, PR manager at Amazon, said: “We’re delighted to once again sponsor these awards. It’s a tremendous opportunity to not only celebrate the achievements of the prize-winning entries but to acknowledge and champion all Chamber member businesses from across the region.”

Ten awards will be handed out on the night. The categories are:

•Sutton Coldfield Micro Business of the Year

•Lichfield Micro Business of the Year

•Tamworth Micro Business of the Year

•Cannock Chase Micro Business of the Year

•Sutton Coldfield Small Business of the Year

•Lichfield Small Business of the Year

•Tamworth Small Business of the Year

•Cannock Chase Small Business of the Year

•Sutton Coldfield, Lichfield & Tamworth and Cannock Chase Large Business of the Year

•Sutton Coldfield, Lichfield & Tamworth and Cannock Chase Young Professional of the Year

A host of sponsorship opportunities is available, while tickets for the event will go on general sale this month.

Growth Through People to return next year

Growth Through People (GTP), the Greater Birmingham Chambers of Commerce (GBCC) flagship campaign on skills and productivity, will return in 2023, and is seeking businesses and individuals with experience and expertise in various facets of leadership and people management to get involved.

GTP aims to help local firms boost productivity through improved leadership and people management skills. Delivered by the GBCC alongside partners, it

includes free webinars with research and thought leadership content, all delivered together with Chamber members.

In 2022, GTP culminated with the campaign’s first inperson conference which focused on helping businesses learn techniques and obtain guidance on how to get the best out of their workforce as the UK emerged from the pandemic. The 2022 campaign received 365

registered delegates at its events and webinars. And 80 per cent of delegates surveyed said they learned something that they will be applying in their role or organisation.

Emily Stubbs (pictured), the GBCC’s senior policy and projects manager, said: “Leadership and people management skills are one of the key areas in which businesses can improve productivity. They are particularly crucial for business reliance and

growth as we navigate through these challenging economic circumstances.

“This year’s campaign will cover topics including responsible leadership, accessing talent, engaging staff, unlocking potential and rebuilding resilience. We’re excited to work with members who have expertise and experience in these areas to deliver a campaign that is bigger, better and more impactful than ever before.”

Register at: www.greater birminghamchambers.com

12 CHAMBERLINK December 2022/January 2023 Business News
Winners all: Touchwood took home the 2022 Business of the Year award
December 2022/January 2023 CHAMBERLINK13 Business News

The Griffin Report

Beverly Lindsay’s achievements speak for themselves. And that is just as well because the successful businesswoman who was a single mum of two before she turned 20 and fought back from the tragedy of losing a son to suicide, is a model of self-deprecation and humility. That is why Deb Leary has awarded Beverly her Birmingham Chamber president’s medal. Jon Griffin went to meet this remarkable woman whose path to success has been far from smooth.

For a woman who has achieved so much in her life whilst blazing a trail for the Afro-Caribbean community ever since leaving the sunshine of Jamaica for cold, damp Birmingham, Beverly Lindsay is a model of selfdeprecation and humility.

“I am not a person who feels proud of myself. I never feel that I have done enough, I have this feeling of failure. I am always the director, never the actor, I like to work in the background.

“Most of the time I feel like a failure. I have never felt that I have achieved anything. When I make a speech I am covered in bruises because I am pinching myself all the time.”

Contrary to Beverly’s dismissive words, her many achievements speak for themselves, extremely eloquently in fact. This is a woman who has fought back from heartbreak and personal family tragedy to become an accomplished mentor and

champion of the Afro-Caribbean community in Birmingham, the UK and internationally.

In 2008 she was awarded the Order of Distinction by the Jamaican Government. In 2011 she received the OBE from the late Queen. In 2012 she became the first Afro-Caribbean woman president of Birmingham Rotary Club. In 2013 she was appointed the first black female deputy lord lieutenant of the West Midlands. In 2017 she was appointed the first black female vice lord lieutenant for the West Midlands, representing the Queen across the region.

In July 2017 she received two honorary doctorates from Aston University and Birmingham City

University. The list goes on…. She is also an accomplished businesswoman, surviving as a sole

Business News 14 CHAMBERLINK December 2022/January 2023
‘I came to the UK when I was 16 to join my parents. I didn’t want to leave, it was a wrench for me’
trader for 35 years running Diamond Travel, helping thousands of families return to the Caribbean from the West Midlands. But her path to recognition and success has been far from smooth. Leading ladies: Beverly Lindsay (right) with Amina Hussain, the copresident of the Asian Business Chamber of Commerce, at the Greater Birmingham Chambers of Commerce annual meeting

A single mum of two before she turned 20 in an era of much greater family and community disapproval, she subsequently lost her son Sean to suicide.

Her travel business almost collapsed when a colleague with a gambling addiction plundered tens of thousands of pounds by falsifying records before fleeing to Dubai for four years. He later admitted a charge of theft and was sentenced to 18 months.

More recently, she had to effectively shut up shop for two years due to Covid whilst refunding hundreds of customers, leaving Diamond Travel in financial turmoil.

But sitting at her desk in the humble offices of the travel firm which has helped so many West Midlanders jet home to the Caribbean for family reunions, Beverly can look back on a rollercoaster ride which has taken her from a childhood in the beauty of rural Jamaica to a life of business and civic recognition in Birmingham.

“I was a teenager when I left Jamaica. My parents left when we were very young, in the 1950s. We were left in the care of our grandma and grandfather and various aunties. I was boarded out with families to attend school in Kingston. I was a little like a nomad, we lived in different

houses, it was very traumatic.

“I came to the UK when I was 16 to join my parents. I didn’t want to leave, it was a wrench for me.

When we were young in Jamaica, we didn’t think of the cold , we thought England was paradise. We didn’t think it had any dirt, we thought the streets were paved with silver and gold.”

Arriving in Handsworth in the gloom of November to join her mother, she described inner-city Birmingham as a “culture shock.”

me. It was a very bad time – it was not accepted by the family, by anybody. I ran away from home and went to a friend’s house.”

But life took a distinct turn for the better when she landed a nursing job at a hospital in Winson Green before later switching to Marston Green Maternity Hospital. The young Beverly – by now the mother of two sons before she had reached 20 – was on an upward curve at last.

“I was dedicated, I enjoyed the job. I am dedicated to whatever cause I take up, I put my all into it. I have stickability.”

“I have come through a lot of trauma and it’s a miracle we are still here. We were closed for two years because of Covid. We had to give back full refunds, hundreds of refunds for two years. We were not doing any business, it was just damage limitation. We worked harder during Covid without pay –it’s a whole lot of work to process refunds. We pay our bills, I am still standing.”

“It was a terraced house with smoke coming out. I refused to get out of the car – I was not impressed.”

But her first impressions of Birmingham in November were gradually dispelled as she adapted to life in the West Midlands. Her academic record was undistinguished and she left school withoutqualifications to pursue a career in nursing and midwifery.

“In the midst of that I got pregnant. My world crashed around

She later became a senior community worker in Handsworth, working with black youths who had fallen foul of the law – “Thornhill Road Police Station became my second home” – before branching out into the travel sector with a small office in Soho Road. With the support of NatWest she eventually set up office in Dudley Road, still the home of Diamond Travel today.

“I didn’t know anything about business. When I first started it was not so much Jamaica. It was mainly buckets and spades to go to Europe, Spain etc. In those days, people like Thomas Cook, Thomson, used to sell through travel agents. With the Internet, anybody can become a travel agent.

Indeed she is, and most recently she stood proudly as chairman of the management committee of the Association of Jamaican Nationals, marking the 60th anniversary of independence for Jamaica.

As part of her contribution to the Jamaica 60 celebrations she penned a poem accepted in the Institute of Jamaica and dedicated to her homeland, part of which reads: “Sweet Jamaica, How I Miss Her, Jamaica, Land of My Birth, Family and Friends, Out of Many One People; Jewel of the Caribbean.”

Clearly, you can take the teenager who left the Caribbean to settle in wintry Handsworth all those years ago out of Jamaica, but you will never take Jamaica out of the civic and community leader who has carved her own successful path in the West Midlands, however much she chooses to downplay her achievements.

December 2022/January 2023 CHAMBERLINK15
Business News
‘I am dedicated to whatever cause I take up, I put my all into it. I have stickability’

Building connections with the Royal Ballet

Businesses can draw on the interest and kudos of touring alongside Birmingham Royal Ballet to promote trade abroad. Darby Newman (pictured) went to meet the BRB chief executive to discover how this would work for Birmingham firms.

From working in a theatre box office straight out of university to becoming chief executive of the Birmingham Royal Ballet (BRB), Caroline Miller has a wealth of experience of working on everything from absolute classical ballet to more contemporary productions within the art of dance world.

Caroline’s career has taken her down many paths, including running the Orlando Ballet in Florida. As part of her work, she merged four charities to create One Dance UK, which aims to present a voice to support, advocate, enhance and give profile to dance in the UK.

Under One Dance UK she set up the All-Party Parliamentary Dance Group and created the

National Institute for Dance Medicine and Science in 2012.

Caroline became chief executive of the BRB after serving as interim in 2018, and since has helped the board recruit globally renowned Carlos Acosta, which Caroline says was “a huge coup for BRB and the city of Birmingham”.

Under the direction of Acosta, the BRB has received considerable interest to tour

internationally than they have reportedly had in the last few years. Caroline wants to take this interest as an opportunity for Birmingham businesses to grow and access new connections. She said: “It always made sense to me that when we went on a major tour, we would go with a delegation of businesses who had interest in that region, who could then build their business meetings and entertainment around the presentation of BRB.

I am telling you: Dreamgirls are coming to Brum

‘Dreamgirls’, the multiple award-winning musical which has been receiving critical acclaim throughout its UK tour, arrives at The Alexandra Birmingham between 6 and 31 December.

The Sonia Friedman Productions’ show features the classic songs “And I Am Telling You I'm Not Going”, “Listen” and “One Night Only”, had its West End première in 2016 at London’s Savoy Theatre, 35 years on from opening on Broadway.

The Dreams are Effie, Lorrell and Deena – three talented young singers in the turbulent 1960s, a revolutionary time in American music history. The three friends embark on a musical rollercoaster ride through a world of fame, fortune and the ruthless realities of show business, testing their friendships to the limit.

The 2006 motion picture adaptation of Dreamgirls starred Jennifer Hudson (winning her an Oscar for Best Supporting Actress), Beyoncé Knowles, Eddie Murphy and Jamie Foxx.

“It is important at this moment, when resources for everybody including businesses and arts organisations are all under pressure. We all need to make sure that all the hard work we are doing and the resources that we do have go further, and partnership working will help us maximise the impact of the resources that we all have.”

Community links in Birmingham are important to BRB, as the other side of what they do includes education and community work.

This includes giving schools in Birmingham free ballet workshops, as well as giving young adults with severe learning difficulties the opportunity to perform and learn ballet.

Caroline said: “We have a breadth of things that we think there is potential of businesses wanting to partner on, whether it is supporting schools and aspirations of children to be the best they can be, or it could be that people have a particular interest in supporting learning disabled communities or young people.”

The BRB are now starting to look five years ahead for touring internationally. Caroline said the BRB are welcoming expressions of interest from anyone within Birmingham, with specific considerations for these regions, that would like to talk about partnering with them.

As well as this, they have announced their production of ‘The Nutcracker’ will at Birmingham Hippodrome will run until 10 December.

• More arts news – page 76

Business News 16 CHAMBERLINK December 2022/January 2023
Turbulent times: The show in full flow
‘We have a breadth of things that we think there is potential of businesses wanting to partner on’
Global interest: Caroline Miller with Carlos Acosta
Business News December 2022/January 2023 CHAMBERLINK17

£95m HS2 car park gets go ahead

A game-changing £95m multistorey car park freeing up 30 hectares of developable land will be built alongside the HS2 Interchange Station at Arden Cross after Solihull Council awarded planning permission.

Solihull’s Urban Growth Company (UGC), the strategic delivery vehicle set up to maximise the growth opportunities associated with HS2, drew up the plans in conjunction with private and public sector bodies.

The car park plans help to enable the creation of a world-class opportunity for new homes and jobs at Arden Cross, part of the

wider UK Central Hub and next to the new Interchange station, just minutes from the existing Birmingham International station and airport thanks to a new automated people mover.

The 4,000 space car park will be over nine floors, with two floors below ground and facilities for 400 electric vehicle charging points, as well as connected-autonomous vehicles, built in. The plans also include a Mobility Hub featuring cycle and scooter hire.

The decision to reduce the number of car parking spaces to an initial 4,000 in a sustainable new building has been taken in

conjunction with the Department for Transport.

Councillor Ian Courts, leader of Solihull Council, said: “Serving the new Interchange station and surrounding Arden Cross development, this key piece of infrastructure will help to unlock the potential of the wider UK Central Hub and capitalise on its position as one of the bestconnected locations in Europe.

“Maximising the economic and employment benefits of HS2 coming to Solihull is a priority for the council, but so is protecting and enhancing the distinctive character of our borough. Focusing on the

efficient development of this key site will not only deliver new homes, jobs and investment but also help to relieve the pressure on other areas of our green belt in Solihull.”

Jonathan Bretherton, managing director at the UGC, said: “This decision is hugely significant in unlocking economic growth for the region. By freeing up more land for employment use on the Arden Cross site, we are facilitating a greater economic impact for the region.”

With planning permission now in place, construction of the car park will be timed to support the opening of HS2 from 2029-2033.

18 CHAMBERLINK December 2022/January 2023 Business News
Vision: A computer-generated image of the proposed multi-storey car park alongside the HS2 Interchange Station at Arden Cross

Deb appointed visiting professor of university

Deb Leary, president of the Greater Birmingham Chambers of Commerce (GBCC) has been appointed as a visiting professor for Aston University.

She will join the Aston Institute of Forensic Linguistics (AIFL) as a visiting professor in recognition of her contribution to business in the region and, in particular, to developing technologies for monitoring the dark web.

Over her 42-year career, Deb has worked in legal, law enforcement, social care and education. In 2001 she founded Forensic Pathways, a forensic investigation/technology SME with a focus on online investigations including, open-source intelligence (OSINT), social media and dark web monitoring and alerting, and has gone on to lead the company through the development of innovations in digital forensics and threat intelligence.

As well as developing new OSINT solutions, her appointment will give Aston University students an insight into entrepreneurship and business development and innovation across the region.

Deb said: “I am truly excited to be working ever closer with the university. Our universities and our young people are fundamental to the success of Birmingham and the wider region.

“Having these closer ties, collaborating, sharing knowledge and experiences all are critical to ensure growth; it helps us take on

challenges and create opportunities. I hope to have the opportunity to collaborate and share my experiences of being in business, of innovating and developing new markets.

“At the heart of the past 21 years, lies an innate curiosity and a passion for working collaboratively. As a visiting professor, I also very much look forward to working closely with the AIFL team and building on our existing relationship, as part of their advisory board.”

Professor George Feiger, pro-vice-chancellor and executive dean of the College of Business and Social Sciences at Aston University, said: “Aston University has always focused its research on creating tangible value for our society, and in particular on helping enterprises grow and succeed

“Deb Leary will advance our work in AIFL with her expertise and experience while we anticipate offering useful insights and collaboration in return.”

Professor Tim Grant, director of AIFL, said: “We are delighted to formally welcome Deb into AIFL as a visiting professor and look forward to furthering our collaborations with forensic pathways. We are particularly pleased that Deb will be a member of our advisory board.”

December 2022/January 2023 CHAMBERLINK19 Business News
Closer ties: Deb Leary

Jask Creative celebrates business milestone - and lasting friendship

Leading Solihull agency Jask Creative is celebrating 20 years in business - with the three founders clocking up 40 years of friendship from early childhood.

This November marked 20 years since the company was formed by three school friends, who had a vision to form an agency built on friendship, honesty, and ‘doing it better’.

Founders Matt Ansell, Phil Kean and Stuart Jordan have been best friends since early childhood citing “respecting each other’s opinions and regular visits to the pub” as the secret behind their long-lasting friendship and professional bond.

Client services director Phil Kean said: “Our first office was the size of a broom cupboard, with just one computer with no internet access.

“We’re hugely proud that some of our early clients are still clients today, and we’ve never relied on external finance or borrowings. We focused on doing things the right way, rather

than rapid growth, so our expansion over the years has always been funded through reinvested profits and a carefully planned approach.”

The three founders cite shared values, trust, equal commitment, clarity, nurturing workplace relationships, balanced communications, forgiveness and acceptance of individual character traits as vital to the success of the agency.

Managing director Stuart Jordan said: “Being business partners with your best friends can be a difficult but very rewarding journey. Luckily, we all have similar values when it comes to fairness and the greater good of the business.

Based in Solihull, Jask started as a design and print company in 2002, swiftly growing in creative strength, expanding into website development, photography and videography.

In 2019 Jask acquired SM2 Studio, a specialist photography agency based in Wolverhampton. This was followed in 2020 with the addition of ASM, a videography agency including clients wins such as Umbro, McCarthy Stone, Bovis Homes and The Football Association.

Bank in partnership with Prince’s Trust

Birmingham-based Unity Trust Bank has joined forces with the Prince’s Trust to help young people gain the necessary skills to get into education, start a new job or access training.

Unity Trust Bank is a socially minded business bank, which helps organisations to positively impact economical, social and environmental change. Unity selected The Prince’s Trust as a charity partner because of the shared values of social equality and inclusion held by both organisations.

Unity’s support is designed to help more young people find jobs

and get the training needed to build a better future for themselves and their communities.

Deborah Hazell, CEO of Unity Trust Bank, said: “We are proud to support charities and organisations across the UK that make a real impact on local communities.

“As a team, we wanted to offer additional support to help The Prince’s Trust continue its important work, helping young adults achieve their full potential, and as part of our partnership our staff will also be available to act as mentors and volunteers.”

Ben Marson, director of partnerships at The Prince’s Trust,

“We are so proud of where Jask is today. To mark our milestone 20th year, we’ve rebranded our agency, designed a new website and refocused our core areas. We have an ambitious growth strategy in place for 2023.”

Jask Creative boasts a diverse set of clients across both B2B and professional services including Bibby Financial Services, Quilter, Bovis Homes, Dennis Eagle and National Express.

Visit: www.jaskcreative.co.uk

“We believe that every young person should have the chance to embrace exciting learning and career opportunities.

people across the UK, no matter their background, to access quality education, training and job opportunities and promote lifelong learning to all.

20 CHAMBERLINK December 2022/January 2023 Business News
said:
“Thanks to Unity Trust Bank, we can continue to support young
We look forward to working together.”
Radio guests: Jask team (L-R) Stuart Jordan, Phil Kean and Matt Ansell feature on BBC WM with Kathryn Stanczyszyn Skills partnership: The Prince’s Trust’s corporate partnerships manager Emma Grier and head of business development Alex Fleming
‘Being business partners with your best friends can be a difficult but very rewarding journey’
December 2022/January 2023 CHAMBERLINK21 Business News
Business News 22 CHAMBERLINK December 2022/January 2023

This month’s Meet the Team series features the translations department, responsible for a service that provides written translations in more than 150 language combinations.

FEBRUARY: In the next issue of Chamberlink we shall be meeting the new business team, responsible for attracting companies into the Chamber family.

Meet the Team CHAMBER TRANSLATIONS DEPARTMENT

In existence for more than 45 years, the team started as a support to the international trade team. In the year 2000, the Translations team became its own commercial department, providing services to all types of clients locally, nationally, and internationally.

The team’s specialist areas include working with UN agencies on different international projects - the main languages for these products being French, Arabic, Spanish and Portuguese.

The projects range from technical engineering to manufacturing.

Their 500-strong translator team are highly qualified linguists who are comprehensively vetted and who translate only to their native mother tongue and are specialised in their own fields, particularly in the following areas - defence and aerospace, patents and trademarks, legal, financial, contracts and proposals, construction, engineering and manufacturing, environment, health and safety, sustainability, technical

manuals, marketing materials and brochures.

The team also work closely with the Department for International Trade (DIT) and other chambers of commerce, handling all types of translations for their clients.

Another area of expertise for them is the Interpreting Services, specialising in simultaneous interpreting for conferences with all related requirements, from translating Power Points to providing the necessary equipment such as booths and headphones.

The team also has a deep knowledge of doing business with the Middle East, handling all Arabic language requirements starting from translation to typesetting in ready-to-print format.

Other services include BSL, Braille, desktop publishing, voice-over, and subtitling.

The team is led by head of Translations and business manager Amira Graham.

Amira has over 22 years in the translations industry. Her native language is Arabic, while she

is also fluent in English and French.

Amira specialises in overall management, business development, consultancy and problem solving.

Amira said: “We are proud that the GBCC is the only Chamber of Commerce who offer this type of service on a commercial basis, we have gained the trust of our distinguished clients who are based all over the world and thrive to do more. Customer satisfaction is our first priority!”

Other members of the team include project managers Carina Jocher Wright and Shazia Khaliq.

Carina, who is key accounts executive for the team, has 12 years of experience in the translation industry.

Her native language is German, while she is also fluent in English and Italian.

Shazia, who is senior client services executive, boasts 18 years of experience in the industry.

Her native language is English, and she speaks both Urdu and Mirpuri as well.

December 2022/January 2023 CHAMBERLINK23
Translations team (left to right): Carina Jocher Wright, Amira Graham and Shazia Khaliq

Net Zero aims under spotlight

The final summit of Greater Birmingham Chambers of Commerce (GBCC) sustainability series campaign stressed the importance of having a smooth transition towards net zero targets.

The event, chaired by chamber chief executive Henrietta Brealey, was held at the Exchange in Birmingham with 80 delegates attending. It was the culmination of the Sustainable Series Campaign devised by the GBCC across the past month.

Keynote addresses were given by mayor for the West Midlands Andy Street and Michaela Wright, head of sustainability of HSBC UK.

Michaela Wright spoke about the financial aspects in achieving Net Zero.

She said: “There are three billion people dependent on coal markets around the world which will result in massive job losses and create economic issues. Transitions are harder for smaller businesses, so we introduced a green SME fund. The fund provides one per cent cashback up to £25,000 when businesses start investing in greener options as part of the transitioning.”

Andy Street outlined the region’s plans on driving Net Zero. He said: “Businesses are faced with an acute challenge around energy. We have set up the environment and energy task force to overcome these challenges. Despite the challenges, the government remains committed to being net zero by 2050.”

A panel discussion focusing on net zero and the supply chain was chaired by Ellie Horwitch-Smith, assistant director of Route to Net Zero, Anna Bright, chief executive officer of Sustainability West Midlands and Jenna Bates, group carbon manager of the Kier Group. Another panel discussed the effects of the Cop 26 conference.

The panel verdict said: “Right now, we are breaching the 1.5 degree threshold, and there is a 50/50 chance that this threshold will be broken over the next five years. The difference between 1.5 and two degrees will put 450 million people at risk. Countries are dialling down the impact, but efforts are not sufficient.”

Board scheme to offer experience to apprentices

An apprenticeship scheme designed to help young people gain experience on boards and in public roles was launched at an event co-hosted by Greater Birmingham Chambers of Commerce (GBCC).

The Boardroom Apprenticeship Programme, delivered by the Cabinet Office, was announced during an event at The Exchange in Birmingham city centre.

The launch coincided with the Young Professionals on Boards event, which the GBCC hosted alongside the University of Birmingham, the Cabinet Office and the young persons’ network Global Shapers.

The programme is designed to provide young people aged 16 and over with experience of public appointments. Participants will be placed on a board in an observer role, as well as being assigned a board buddy.

The programme will also provi de participants with eight structured learning days, covering topics such as governance, finance and skills including CV and cover letter writing. So far, 38 boards have signed up to participate in the initiative.

Among the speakers at the Young Professionals on Boards event was GBCC chief executive Henrietta

Brealey, who spoke about her past experiences of being part of working alongside boards. She said organisations who are not tapping into younger populations – such as Birmingham where 40 per cent of the population is under 25 – could be missing out on “a huge perspective”.

Delegates, including members of the Future Faces Chamber of Commerce committee, also heard from Terence Higgins Trust board member Abayomi Olusunle and Office for Students (OfS) student experience board member Martha Longdon, who discussed the process of accessing, applying for and successfully gaining their first board positions.

Henrietta Brealey said: “Effective boards bring a diverse range of expertise and perspectives to the strategic decisions of the organisations they govern. The boardroom apprentice scheme is an excellent move towards widening access to, and understanding of, public appoints and non-executive roles.

“It was a real pleasure to take part in this event, delivered in partnership between Global Shapers, the Cabinet Office, University of Birmingham and GBCC.”

The chief executive of Jaguar Land Rover has resigned due to personal reasons, the automotive giant’s parent company has announced.

Thierry Bolloré is set to be replaced by JLR finance boss Adrian Mardell who will take the role on an interim basis, according to Tata Motors.

Tata Motors said that Bollore will formally leave the role at the end of 2022, after two years with the car manufacturer.

Mr Bolloré said: “I am immensely proud of what we have achieved together at Jaguar Land Rover over

the last two years. The company’s transformation and acceleration

towards a sustainable, profitable future as a modern luxury business is underway at great pace. I would like to thank the whole team for their dedication and passion and I wish the entire organisation the very best for the future.”

Natarajan Chandrasekaran, chairman of Tata Motors and JLR, said: “I want to thank Thierry for everything he has done at Jaguar Land Rover.

“The foundations for a successful transformation have been laid, leaving the company well poised for the future.”

Business News 24 CHAMBERLINK December 2022/January 2023
Board experience (back row, from left): David Sangster, Sebastian Winter (Global Shapers) and Martha Longdon. Front row (from left): Professor Simon Collinson, Abayomi Olusunle and Henrietta Brealey
Jaguar Land Rover chief steps down
‘Effective boards bring a diverse range of expertise and perspectives’
Proud: Thierry Bolloré
Business News December 2022/January 2023 CHAMBERLINK25

Where do you fancy?

Cote in the High Street in Solihull captures its French style by having seating outside the restaurant. There is also a bar area and people with babies are well catered for with highchairs and changing facilities available. Until Christmas Eve, a menu created just for the festive season will be available.

Breakfast, lunch or dinner…

Food and drink

Classic seasonal French dining. Majority of ingredients arrive from the Rungis market in Paris, while meat is sourced in the UK.

Breakfast

Full English breakfast with a French feel - the Boudin noir (French black pudding) is a speciality. Items ranging from eggs benedict to classic French toast.

Lunch

Prix Fixe menu runs alongside the a la carte. Three courses for £20.95 including classics like coq au vin and steak frites.

Cote

Address 137-145 High Street, Solihull B91 3SR

T: 0121 828 1822

E: solihull@cote.co.uk W: www.cote.co.uk

Head Chef: Osvaldo Loreto

Opening hours: Mon – Sun 9:00 – 22:00

Dinner

A la carte menu only from 7pm Mon-Fri which includes a large range of dishes from moule frites to cote de beouf. There is a choice of vegetarian and vegan items and a large menu of gluten free dishes.

Wines

Large selection of wines from France picked exclusively for Cote. Personnel visit the vineyards and test all wines before they are made available in our restaurants.

Business deals

Prix Fixe menu available from MonSun 12pm - 7pm

Private dining

A section of the restaurant can be cordoned off and seat up to 30 guests.

Conference facilities

A private section of the restaurant can seat 30 guests and teas, coffees and pastries can be provided along normal menus.

Business News 26 CHAMBERLINK December 2022/January 2023
December 2022/January 2023 CHAMBERLINK27 Business News
28 CHAMBERLINK December 2022/January 2023 Business News

Hotel and leisure sector recovery is set to stall

The recovery of the hotels sector across the UK is set to stall in 2023 due to the impact of rising operational costs, according to PwC’s annual UK Hotels Forecast.

To date, there has been a stronger demand for rooms in 2022 than expected, but that recovery is set to stall into 2023 given the rising operational costs impacting all leisure sectors. Inflation, energy costs and rising interest rates remain major factors impairing the industry’s recovery, in addition to staffing shortages and supply chain disruption. Consumer confidence also continues to be hit by the cost-of-living crisis.

In a PwC consumer survey conducted in October 2022, the results showed that people said they will be cutting back on holiday spending, as well as switching to the UK instead of abroad.

Birmingham benefits from being the UK’s second largest city and 56 per cent of total overnight visitors come from domestic tourists.

Sarah Phillips, PwC partner and consumer markets leader for the Midlands, said: “The events in Birmingham this year have provided a much-needed boost to its hotels and leisure businesses.

“Over the summer, the Birmingham 2022 Commonwealth Games was followed by the Tory

Party Conference and now the return of the iconic German Market.

“We know that leisure and hospitality businesses were hit hard by the pandemic. However, with the events that were unique to the region this year, Midlands hoteliers have an opportunity to maximise on the profile of the region. That said, energy costs and cost-of-living are having real impacts on businesses and many will be considering what practical steps they can take to alleviate impending cost pressures.”

PwC suggests looking at mitigating inflation on costs such as energy costs, staffing and supply chain. Although hotels will be aided by the Energy Bills Relief Scheme (EBRS), this is currently only stated to last until the end of Q1 of 2023. PWC states hotels must look to other energy consumption reduction measures such as reducing the room and water temperature in the short term or investing in solar energy measures that will reap longer term benefits.

Trainees join accountants

Leading accountancy and business advisory firm Haines Watts has welcomed six new trainees and graduates to the firm’s operations in the West Midlands.

The graduates and school leavers will take up a host of positions across its offices in Birmingham, Tamworth, Worcester, Ashby, and Hereford, joining their current crop of 24 other regional trainees.

To welcome the new team members on board, the graduates attended a regional welcome induction at the Institute of Chartered Accountants in England and Wales (ICAEW) headquarters in London, where they met their peers from around the country and heard from previous trainees and partners on their career progression.

Baljit Kaur, regional HR Advisor in the West Midlands, said: “Our trainee induction was a fantastic opportunity to welcome our 2022 cohort of new starters.

“They had a fun-filled, informative day getting to know each other and gaining insights from our existing trainee group, about life as a trainee and the journey ahead.

Mr McDonald’s takes home Brummie of the Year accolade

Chamber patron and board member Doug Wright has earned another accolade – at the Birmingham Awards.

Mr Wright, a franchisee who owns 23 McDonald’s restaurants, was named Brummie of the Year at the awards ceremony at Eastside Rooms.

He received the award for his contribution of the city and wider region over the course of 2022.

Mr Wright, who is also a Deputy Lieutenant for the West Midlands, said: “I’m delighted to have won the prestigious Brummie of the Year in what has been a wonderful year for the city and wider region.

“I never imagined anything like this would have been possible when I began my working life some 41 years ago.

“I’ve always tried to use my business success as a force for good. I’d like to thank everyone who has been part of my business journey and supported my charitable work. There’s many of you who deserve a share of my award.”

This year marked the seventh edition of the Birmingham Awards, which celebrate individuals and organisations across the city.

The event was hosted by presenter and compere Phil Oldershaw.

They also heard from senior partners and owners of the firm about their stories, the values that run through our people and brand, the clients we work with and ambitions our leaders have for the future of Haines Watts. The innovative ideas generated during various tasks were excellent and I was delighted to see them developing relationships with their peers from other offices across the UK. They’re at the start of a very exciting journey and I look forward to seeing the ideas and energy that they bring.”

Kasim Khan, audit and accounts trainee, said: “The reason I chose to join Haines Watts was due to the personal aspect of the course and training; it seemed like a firm that you were more accepted into and somewhere that really cared about my progression.”

December 2022/January 2023 CHAMBERLINK29 Business News
Another accolade: Doug Wright Birmingham boost: Sarah Phillips
‘The innovative ideas generated during various tasks were excellent’
30 CHAMBERLINK December 2022/January 2023 Business News

Grants to improve access to nature

Three more organisations have successfully secured funding from the West Midlands Combined Authority (WMCA) to help them connect local communities to nature.

All Saints Action Network (ASAN) in Wolverhampton, Marsh Hill Allotments in Stockland Green, Birmingham and Northfield Stroke Club in Birmingham have each received funding under the WMCA’s Community Green Grant scheme which helps green space-poor communities improve their existing open spaces and enhance the local environment.

Each organisation will collect between £3,000 and £25,000 for their project. To date, nine community focused groups have been awarded a small grant since the scheme was launched in January 2022.

Andy Street, Mayor of the West Midlands, said: “The funding we’ve been able to award via the Community Green Grants scheme has been a wonderful way to help local groups provide better access to nature for local people.

“Covid underlined just how beneficial local green spaces can be for the physical and mental wellbeing of residents so I’m pleased local people will be able to enjoy the projects being carried out by ASAN, Marsh Hill Allotments and Nort hfield Stroke Club. I congratulate them all.”

ASAN was granted just over £20,000 to transform an unused car park into a family playground which will also include a wildlife pond and habitat and bird boxes to increase

biodiversity.

Maureen Johnson, trustee at ASAN, said: “We are more than delighted to have been awarded this grant. Through this funding, our All-Saints Family Playground will be transformed into a space that connects families with nature and helps children learn about the environment and

natural habitats.”

To enable as many people as possible to benefit from the grants, the WMCA is working in partnership with regional charity Heart of England Community Foundation, which is supporting the application and appraisal process.

Canal trips for refugees

The Lapal Canal Trust arranged two canal trips on the Worcester Birmingham canal for 70 Ukrainian adults and child refugees living in Birmingham along with their hosts.

They enjoyed the calming effect of canals and appreciated a glorious autumn day along the remarkably beautiful stretch of canal from Gas Street basin to the newly completed Whitehouse Wharf in Selly Oak.

Embello donation supports charity

Birmingham-based charity Help Harry Help Others has been revealed as the winner of £10,000 worth of services from printing and branding firm, Embello.

Hundreds of charities applied to the company’s Brum:SOS project and five finalists were invited to the Embello HQ to pitch for the prize.

The Embello team said that while all the causes were incredibly worthy, they were overwhelmed by the inspiring story behind the charity started by one young boy. Harry Moseley started raising money and awareness for brain cancer when he was just nine years old, after being diagnosed with an inoperable brain tumour.

He made beaded bracelets to sell and spoke at businesses, events and schools. He raised £750,000 for brain tumour research before sadly losing his own

battle with the disease in 2011, aged just 11. His mother Georgie continued what Harry had started, registering Help Harry Help Others as a charity in 2012. The charity has provided much-needed help to more than 1000 families and achieved more than £1m of giving.

Georgie Moseley said: “We are absolutely thrilled to have been selected as Embello’s Brum:SOS winner. Being awarded with £10,000 worth of funding is incredible, especially as we received the news as we were marking our 10th year as a registered charity.”

Kyle Raffo, director at Embello, said: “We were all truly inspired by Harry and his generosity. And also by Georgie, who has carried on Harry’s legacy with this incredible work to help so many people. Our massive congratulations go to the Help Harry Help Others team.”

The guests came from many Ukrainian cities including Kiev, Kharkov and Zaporizhzhia which have recently been in the news.

The funding for the trips was provided by the National Lottery Community Fund who agreed to fund a pilot scheme to provide boat trips for the elderly, people with disabilities, school children and minority groups that would benefit from the companionship, calmness and education of a canal experience.

The trust is halfway through the programme with over 20 boat trips provided for the community.

December 2022/January 2023 CHAMBERLINK31 Business News
Congratulations: Kyle Raffo, director of Embello, Georgie Moseley from Help Harry Help Others and Alicia Hulland from Embello Back to nature (left to right): Iftikar Karim, All Saints Action Network (ASAN) secretary; Nichola Fenemore, ASAN finance and operations manager; and Shobha Asar-Paul, ASAN chief officer

Richard takes the helm at two Chambers

A new divisional head has been appointed to lead the Burton & District and Cannock Chase Chambers of Commerce.

Richard Brooks becomes the new head of membership for the two Chambers, having joined from the Black Country Chamber of Commerce.

During four years in the Black Country, Richard was successful in helping to grow the organisation’s membership, as well as consulting on a number of key projects.

Richard, who lives between Burton and Cannock, has more than two decades of experience in running and working with businesses of all sizes in sales, marketing and operations.

He said: “I am really excited to really get to know all of my members, to connect and grow each region, and to drive Chamber member support and lasting business initiatives.

“I grew up in South Staffordshire, so the region is very close to my heart.

“My focus is to help our local businesses attract and retain talent, encourage sustainability, and promote positive business conversations both here and throughout the wider Greater Birmingham Chambers.

“Don't forget we also want others from around the world to see our amazing countryside, history and attractions, a fantastic place to work, live and do business in.”

32 CHAMBERLINK December 2022/January 2023 Business News
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December 2022/January 2023 CHAMBERLINK33 Business News

Halesowen CollegeAdult Skills Development

After the completion of a successful Black Country pilot project, Halesowen College are leading the West Midlands Colleges in round two of the Skills Development project.

This DfE initiative is a response to the government skills white paper and aims to address some of the skills shortfalls that exist across the UK.

For the second tranche of funding the geographical spread of the project has increased to take in the Black Country, Birmingham and North Warwickshire.

The partnership involves 12 colleges and the Greater Birmingham Institute of Technology and comprises Halesowen, Sandwell, Walsall and Wolverhampton in the Black Country, SCCB, BMET, UCB, Fircroft and Solihull in the Birmingham Area and Coventry, Warwickshire College Group and North Warwickshire & South Leicestershire College from Warwickshire.

The new funding will enable colleges to upskill their staff, update their capital resources with industry relevant equipment and build crucial links with industry to help shape the provision of skills development over five key sectors: Digital Skills, Financial Technologies, Automation, Hybrid vehicles and Healthcare.

For more details contact Christian Vivash at the Halesowen College Skills Shop on 0121 602 7784 or 0121 602 6000 or your local participating college.

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34 CHAMBERLINK December 2022/January 2023 Business News
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December 2022/January 2023 CHAMBERLINK35 Business News

Chamber Patrons

Greater Birmingham Chambers’ leading supporters

Contact: Raj Kandola T: 07815 952462

Ladywood MP visits exporting ‘success story’

Birmingham-based Y International hosted Ladywood MP Shabana Mahmood for a tour of its offices and meeting staff, as part of a visit arranged by Greater Birmingham Chambers of Commerce.

Sandwell cancer hotline launched

An NHS cancer hotline offering advice for Sandwell residents who are worried they may have symptoms of cancer has been launched.

The hotline will mean that concerned persons will be able to speak to a specialist nurse who can discuss their symptoms and offer advice on the next steps to take.

This one-year pilot service has been funded by the West Midlands Cancer Alliance. It has been set up by the Healthier Futures Black Country Integrated Care System (ICS) and Sandwell and West Birmingham NHS Trust in partnership.

Jenny Donovan, Cancer Services manager at the Trust, said: “This hotline will mean people who are concerned about new or persistent symptoms that could be a sign of cancer can speak quickly to an expert.

“We want to make sure that they have the tests they may need, and any treatment required as quickly as possible.

“Anyone who is worried can ring the advice line on 0121 507 3330, Monday to Friday, between 8am and 4pm.”

Jenny added: “If they think that the person doesn’t need to see a specialist or have tests, they may recommend the person contacts their GP or will make an appointment for them.”

For more information, please visit www.nhs.uk/conditions/ cancer/symptoms

Y International is an award-winning export facility, specialising in exporting over 193 of the UK’s biggest brands in food and consumer goods to the Middle East and India.

Their colleagues in attendance for the meeting were Fahim Mohamed, finance manager, Jennifer Campbell, HR manager, Rayanne Jaffar, office manager, and Nadeem Hashmi, procurement manager.

Y International is also a patron of Greater Birmingham Chambers of Commerce.

Shabana Mahmood MP said: “I was delighted to visit Y International and see first-hand their work exporting British-made products across the globe.

“The business is a Ladywood success story, going from strength to strength and employing over a hundred staff at its main location, many of whom are from Birmingham Ladywood. I’m grateful for their continued presence in my constituency.”

Henrietta Brealey, CEO of the GBCC, was also in attendance for the visit.

She said: “The Greater Birmingham Chambers of Commerce plays an active role in building connections between our local business community and key stakeholders and representatives.

“We were delighted to introduce Shabana Mahmood MP to Y International, an award winning, growing business in her constituency that is playing a significant role in exporting great British brands to the Middle East and beyond. I’d like to thank Shabana for her active engagement with businesses in her constituency and sharing her perspective on the current environment.”

NEC appoints head of events

Senior NEC event manager

Michelle Baldwin has been promoted to head of events –marking a new milestone in her 32year career.

The move comes as the business increases its event and operations team back to pre-pandemic levels.

Formerly senior event manager for the NEC, Michelle has been with the NEC Group for 32 years, having begun her career in live events as an intern.

Following a secondment to the Birmingham 2022 Commonwealth Games in the summer, she will be taking on her new role with a fresh outlook.

Michelle said: “My affinity with the NEC runs deep, so I am extremely excited to be taking on this position. The wealth of in-venue expertise we have here is world class and we deliver outstanding events with our organisers. It is important we now fine-tune the

work that has been done postpandemic, to further enhance our event management and operational offer. This new team set up gives us the opportunity to do this, as we continue what has already been a very busy season so far.”

The number of senior event managers in the team has been

increased from two to three.

Gemma Ellis and Rachel Jennings have been promoted to join Julie Kimpton in these roles.

The NEC Group has also announced a new multi-year deal with Britvic, making them their official soft drinks partner.

The partnership and supply deal, alongside in-house caterers Amadeus, means Britvic products will be used at popular venues in Birmingham, including the NEC Birmingham, the ICC and Birmingham’s two live music arenas, Utilita Arena Birmingham and Resorts World Arena.

Marc Frankl, food and beverage director for Amadeus, said: “We’re always looking for new partnerships to take our offering to the next level and we know Britvic will do just that. Our new relationship means Britvic favourites will be served across our live events venue portfolio.”

36 CHAMBERLINK December 2022/January 2023
Chamber Patrons
MP visit: Fahim Mohamed, Shabana Mahmood MP and Henrietta Brealey Excited: Michelle Baldwin Symptoms detection: Grace Preece, lead nurse for the Cancer Hotline

Biomass expert gives evidence

A leading bioenergy expert from Aston University gave key environmental evidence to the government about the use of sustainable timber in the UK as an alternative fossil fuel.

Professor Patricia Thornley, director of the University’s Energy and Bioproducts Institute (EBRI), gave oral evidence at a committee meeting about how the UK could increase its supply of sustainable timber for biomass, a renewable energy source.

Bioenergy is produced from wood, plants and other organic matter, such as manure or household waste. It releases carbon dioxide when burned, but this carbon has recently been sequestered from the atmosphere and can deliver net greenhouse gas reductions when replacing fossil fuels.

The Environmental Audit Committee launched a new inquiry into the potential to scale up timber production in the UK to create a sustainable and resilient home-grown timber sector to help meet future demands, including for biomass.

Leading the UK’s national bioenergy research programme, SUPERGEN Bioenergy hub, Professor Thornley’s research focuses on assessing the sustainability of bioenergy and low carbon fuels. She said: “There are many misconceptions about biomass sustainability, and it is important that we seize the opportunities to use sustainable biomass to deliver net greenhouse gas reductions. That requires having

the right checks and mechanisms in place and monitoring the impact of biomass deployment.”

The committee’s remit is to determine if official policy helps to protect the environment, and to check if the government is reaching its sustainability and environmental protection targets.

Philip Dunne MP, Environmental Audit Committee chairman, said: “We must make sure the domestic timber industry can support our net zero ambitions, while better understanding the impact any imports have on the wider world. I invite anyone with views on global deforestation, and how UK woodland creation can contribute sustainably to meeting increasing demand in the UK timber sector, to respond to our inquiry.”

Next phase of Cocoa Life

Global snacks giant Mondelez International has unveiled the next phase of its Cocoa Life programme – ploughing in an extra $600m dollars through to 2030.

The new outlay will be part of a total $1bn investment since the start of the programme, with the goal to increase cocoa volume at scale and work with about 300,000 farmers in the programme by 2030.

Dirk Van de Put, chairman & CEO of Mondelez International, said: “As one of the world’s leading snacking companies, it is a priority to continue making our most important ingredients, such as cocoa, right, and Cocoa Life sits at the heart of this strategy. While we are excited about the promise of our investments, we are calling for more sector-wide effort to drive greater impact, including new private-public partnerships, as we aim to catalyse ground-breaking collaboration to help move cocoa forward together.”

December 2022/January 2023 CHAMBERLINK37 Chamber Patrons
Delighted: Patricia Thornley

1813 Club and Premier Members

Greater Birmingham’s leading companies

Premier Membership

Contact:

PKF strive to save bike firm

Two business recovery and insolvency partners at PKF Cooper Parry have been appointed as joint administrators of a bicycle manufacturer and retailer.

Dean Nelson and Nick Lee were appointed as administrators of Derbyshirebased Stanton Bikes Limited following a petition to the court by a creditor.

Matlock-based Stanton Bikes Limited has developed both a national and international reputation in the biking industry for designing, manufacturing and selling hardtail and full suspension bicycle frames. Trading of the business is being continued, under the supervision of the joint administrators, while a purchaser is sought for either the shares or the business and assets.

Mr Nelson said: “We will be providing creditors with relevant information regarding the administration process to allow them to participate in proceedings. We are currently dealing with all enquiries.

“We will strive to achieve the best outcome for everyone involved at this difficult time.”

Anyone interested in the business should contact the joint administrators by calling 01332 332021 or emailing kieran.marshall@pkfsmith cooper.com

CBSO treat commuters to train station concert

The City of Birmingham Symphony Orchestra packed up its instruments to move out of the concert hall and into one of the UK’s busiest train stations - for two special pop-up performances.

The orchestra took centre stage on the station concourse at Birmingham New Street, treating passers-by to two free performances.

Led by conductor Michael Seal, the orchestra presented a mix of music from the movies, ranging from ‘Star Wars’ to ‘Pirates of the Caribbean’, before an encore which offered members of the public the opportunity to conduct the orchestra playing John Williams’ Imperial March from ‘Star Wars’.

Anna Melville, head of artistic planning at the CBSO said: “Taking

the CBSO out of the concert hall and into Birmingham’s busiest train station is a treat for both the musicians and audiences alike.”

Shakeel Mohammed, shift station manager at Birmingham New Street, said: “It’s fantastic to welcome the CBSO back to Birmingham’s biggest station for a second year - being able to conduct the orchestra is a fantastic experience.”

Support for young people

The NSPCC and Childline are teaming up to support young people in Birmingham and beyond this Christmas.

On average, one child in the UK calls Childline for help every 25 seconds –so the two organisations are calling on businesses to support their work over the festive period. A dedicated team of volunteer Childline counsellors, based at the CIBA building in Hagley Road, Birmingham, will be providing their support to young people across the UK.

To show their support, businesses across the city are being encouraged to light their buildings green on the evening of Wednesday 21 December.

There is also an opportunity to take part in a 5k sponsored walk – Walk for Children – to support and raise money for the NSPCC.

Garry Peal, chair of the NSPCC Birmingham Business Board, said: “Christmas is without doubt one of the most crucial times of year for the NSPCC and it is so important for Childline to be there for children during the festive period, even on Christmas Day.”

The NSPCC Birmingham Business Board is also seeking new members who can offer their skills, commitment and business connections to raise funds for the children’s charity.

Garry added: “The Birmingham Business Boards meets once a month to help raise the profile of the NSPCC in Birmingham and raise funds for the charity.”

To find out more, email Amanda.synnott@nspcc.org.uk

38 CHAMBERLINK December 2022/January 2023 1813 Club and Premier Members
Gary Birch T: 0845 6036650
Tough times: Stanton Bikes has entered administration Train tunes: The CBSO entertain passers by at the station Christmas appeal: Garry Peal

New chapter for Close Brothers with Birmingham office

Close Brothers Asset Management is to open a new office in Birmingham.

The move is designed to strengthen the firm’s advice and investment management business across the Midlands.

CBAM managing director of Midlands and South West, Ben Staniforth, will lead the advice team.

The advice team will consist of more than a dozen individuals overall, with six financial planning advisers supported by a wider team of client service executives and paraplanners.

The new office is also set to host six investment managers, including Sally-Ann Gallier and Phil Mountford who joined earlier in the year from Rathbones and Investec.

CEO Eddy Reynolds said: “We are thrilled to announce the opening of our new Birmingham site, one of CBAM’s most

significant full-service offices in the UK, which will further expand the availability of our bespoke Advice and Investment Management services.

‘Deepening our regional presence is a key strategic priority for CBAM’

“Deepening our regional presence is a key strategic priority for CBAM, and the opening of the Birmingham office follows a range of new key hires over the last year.

“We believe that our clients continue to value a personal and local connection with their advisers and investment managers, and this only becomes more evident during turbulent times of market volatility, such as the type we are all living through now.”

December 2022/January 2023 CHAMBERLINK39 1813 Club and Premier Members
Significant move: Eddy Reynolds

International Trade

T: 0845 603 6650

E: ibh@birmingham-chamber.com

Uni chief is named in Commonwealth role

Mark Smith, Aston University’s executive director of business and regional engagement, has been elected as the new president of the Commonwealth Chamber of Commerce.

Mark is the university’s first executive director of business engagement. He takes strategic responsibility for all business engagement activities at the university while showcasing the commercial benefits to business, professional and public sector organisations. His career has involved working across government, regeneration and online education taking on big projects including establishing new airports and fostering enterprise in inner-city areas.

Mark said: “I’m delighted to accept the nomination of the Commonwealth Chamber of Commerce and I commit to make sure I can do as much as I can for the Chamber over the coming year. It will be delightful to build on the work already undertaken by past presidents Joel Blake and Keith Stokes-Smith.

“During my tenure as president, I hope to continue to promote bilateral trade and bring the Commonwealth Chamber closer to other chapters including the Birmingham Commonwealth Association and the Birmingham Consular Association to have the best possible

linkages at the best possible level for all our chamber members.

“By creating a platform for greater collaboration across the chambers we can achieve all the goals for all the members of the Commonwealth Chamber of Commerce.”

Janie Frampton, director of sports officials consultancy, will continue to act as the vice president of the Commonwealth Chamber.

She said: “I am delighted to have served as vice president of the Commonwealth Chamber for the last two years. Post Covid, we are able to offer stability through a structured, informed process underpinned by the collective knowledge and experience of the Chamber and its members, in order to face further challenges the future may hold for both sport and industry alike, especially through these exceptionally tough economic times.

“It's important that we go forward with an authentic, enthusiastic, ambitious approach to

Thanksgiving marks a return of live events

Greater Birmingham Transatlantic Chamber marked the start of a new programme of activities with its first in-person Thanksgiving Day event since Covid.

The Transatlantic Chamber held an exclusive members event at the offices of Liquid PR in Waterloo Street, Birmingham.

Mandy Haque, Greater Birmingham Chambers of Commerce International Director, said the Thanksgiving event would be the start of a further line-up of events following two years of online-only activities due to coronavirus.

Mandy said: “This was the first time we have held the Thanksgiving event since Covid. It was a great chance for members to get together and network.

“It was inspiring to hear from our first-time sponsors for the event, Transatlantic

Chamber patrons Flexeserve about their experiences trading with and investing in the USA.

“Flexeserve Inc will soon open its HQ and Culinary Support Centre in Southlake, Dallas, to drive growth across North, Central and South America.

“We are also planning to organise a lot more activities with the Transatlantic Chamber, with more exclusive events – we will be putting together a more structured events programme consisting of three events per quarter including a social event, a meet the expert and an online Chapter Chat.

“The Transatlantic trade relationship is of key importance and 2023 will see a real focus led by our new Head of International Divisions Chris McFarlane-Baxter and President James Tait.”

the future and by using and growing existing networks, linking members to global opportunities to raise the profile of Birmingham as a leading commercial city.”

Outgoing president Joel Blake said: “It was an honour to serve the business community and stakeholders during what has been unprecedented and challenging times for all.

“We led a host of initiatives, including the highly successful partnership event with the high commissioner of Canada and much more.”

Trade opportunities in Florida available

The potential for UK trade with North-East Florida has come under the spotlight following a special event at the US Embassy.

The reception was hosted by FIS, a leading provider of technology solutions for financial institutions and JAXUSA Partnership, Jacksonville’s regional economic development initiative overseeing efforts of the seven counties of North-East Florida. In attendance was Mandy Haque, Greater Birmingham Chambers of Commerce international director, who said: “There were about 50 people there who were all interested in learning more about the region of Jacksonville as a potential opportunity for investment and trade.

“It was a very useful meeting and valuable connections were made to enable us to work more closely with that region of Florida. It was a great opportunity to represent the Transatlantic Chamber Division.”

40 CHAMBERLINK December 2022/January 2023
International Trade
‘It will be delightful to build on the work already undertaken by past presidents’
Delighted: Mark Smith, new Commonwealth Chamber of Commerce president

Contact: Chris McFarlane-Baxter T: 0121 725 8994

Birmingham forges new links in Big Apple

about the pace of growth in Birmingham. The enthusiasm for details of the opportunities in all sectors was very encouraging.

‘Really

And the feeling was mutual – with entrepreneurs in New York looking to invest in the UK and the Midlands capital high on the list for potential business.

The civic visit to the Big Apple, led by Lord Mayor of Birmingham Coun Maureen Cornish, took place over six days and included representatives from Birmingham City Council, University of Birmingham, the Transatlantic Chamber and the City of Birmingham Symphony Orchestra.

A series of business meetings took place throughout the trip, which also coincided with a performance by the CBSO at Carnegie Hall.

Eileen Schofield said: “As part of the Lord Mayor’s civic delegation to New York on behalf of the Greater Birmingham Transatlantic Chamber of Commerce, the message we brought to New York is that Birmingham is definitely open for transatlantic trade.

“Entrepreneurs were very interested to hear

“Relationships were created and reinforced with promises of greater engagement with GBTCC through the Department of International

Flexeserve president to oversee expansion

US-based Flexeserve Inc., newly established American subsidiary of Midland manufacturer Flexeserve, has appointed Dave Hinton as president of the Americas to spearhead expansion.

A highly regarded foodservice industry executive, Dave brings years of experience to Flexeserve, the global business and hotholding partner to Circle K, Amazon Go, QuikTrip and many more.

Flexeserve won the Queen’s Award for innovation this year and has been developing an extensive strategy in the US with the support of the Transatlantic Chamber and the US Embassy Commercial Department.

More speakers to join Global Trade Conference

More high-profile experts have been added to the line-up for the Chambers of Commerce’s much anticipated rearranged Global Trade Conference in mid-February.

The conference has been rescheduled following the postponement in September after the death of the Queen and will now take place at the Royal Birmingham Conservatoire on 15 February between 12 noon and 6pm.

Newly signed up for the afternoon session 2022 Economic Update: An Analysis of the Global Economy are Simon Hart, Lead International Partner at accountancy group RSM – who will chair the presentation – and Tom Pugh, UK Chief Economist with RSM.

Meanwhile, Dr Tariq Ali, Deputy Pro ViceChancellor (Strategic Partnerships) at the University of Birmingham, has been added to the afternoon session Around the World in 45 Minutes, which will provide an update on trade agreements.

Mandy Haque, International Director of the Greater Birmingham Chambers of Commerce, said: “We are delighted that the event is attracting speakers of the calibre of Simon Hart, Tom Pugh and Dr Tariq Ali.

“These latest additions are all experts in their own field and I am sure the audience will be keen to hear their contributions.”

Speakers already confirmed include Amanda Brooks CBE, Director-General of Trade Negotiations at the Department for International Trade, Taran Singh, Founder and CEO of Taran 3D, Elisabeth Lewis Jones, CEO of Liquid PR, Shaun Adams, managing director of Birmingham Case Makers and Andy Dawson, director and co-founder of Curium Solutions.

Delegates will be welcomed by Chambers Chief Executive Henrietta Brealey while Mandy Haque will chair the opening International Trade Index Launch based on a report collated by the Chambers Policy Team on International Trade in the West Midlands.

Jamie Joyce, Global CEO of Flexeserve, said: “As the world expert in hot-holding, we are advancing how the industry serves hot food. For over 25 years, we’ve been transforming what hot food-to-go can be with our unique expertise and patented technology. In recent years, we’ve changed the hot food game for customers around the world and we want to do that for more operators and markets across the Americas.

“Our latest investments will assist future growth and greatly benefit our current and future customers in North, Central and South America. We are delighted to welcome Dave to the business. He is extremely well respected and his experience in our industry and vision for our products make him perfect to lead Flexeserve Inc.”

Dave Hinton was most recently Group Vice President of Middleby Corporation’s Star Holdings Group.

Dave said: “I’m really excited to get to work with Flexeserve and build our team in Southlake (Dallas). Flexeserve patented products are unmatched in the industry and the team’s knowledge and passion for the service of hot food is formidable. I have been greatly encouraged by the personal connection I have already formed with the team in the UK and, together, we’re going to accelerate our growth.”

International Trade
Greater Birmingham Commonwealth Chamber of Commerce Commonwealth Chamber Patrons Greater Birmingham Transatlantic Chamber of Commerce Transatlantic Chamber Patrons
December 2022/January 2023 CHAMBERLINK41
A delegation including Transatlantic Chamber vice-president Eileen Schofield spread the news that Birmingham is open for business during a visit to New York. excited’: Dave Hinton Transatlantic trade: (left to right) Eileen Schofield, Lord Mayor Coun Maureen Cornish and her consort, husband Malcolm

Updates and useful information from the largest ethnic support organisation in the UK

Contact: Anjum Khan T: 0845 6036650

Back to back wins: MotorServ employees receive their Overall Business of the Year award from Aston University vice-chancellor

Motoring to another triumph

MOT and vehicle servicing company MotorServ UK has been named the Asian Business Chamber of Commerce (ABCC) Business of the Year, sponsored by Aston University.

The business was crowned at the ABCC’s annual dinner and awards ceremony, held at the National Conference Centre, Solihull on 19 November with 500 guests attending.

The ceremony was hosted by multi award winning broadcasters Sunny Grewal and Shay Grewal.

The headline sponsors this year were Aston University. Doug Wright (T/A McDonalds) and Lioncroft.

MotorServ UK also won the award for Outstanding Small Business of the Year, sponsored by Ones, while their managing director Kamran Saleem was the winner of the Outstanding Entrepreneur of the Year, sponsored by Este Medical Group.

The business conducts up to 600 MOTs a month, making the centre one of Birmingham’s busiest, from which there is an impressive 80 per cent customer retention rate.

They offer a wide range of employment and apprenticeship opportunities to many staff from Asian descent with extensive training and support, resulting in promotions into management positions.

Kamran has also been able to rally support for charitable causes including recent fundraising efforts by offering support and orphan care in Pakistan.

The business has now been crowned as ‘Business of the Year’ at the British Muslim Awards, ‘Business of the Year’ and ‘Excellence in Customer Service’ at the Solihull Chamber of Commerce awards, ‘Outstanding Customer Service of the Year’ and ‘Outstanding Business Resilience During COVID-19’ during the previous ABCC awards.

Speaking about the winners, ABCC co-presidents Omar Rashid and Amina Hussain said: “A massive congratulations to all the award winners. It was great to see such a diverse range of winners. Special mention to Kamran Saleem and MotorServ UK for winning not one, not two but three awards on the night, including Overall Asian Business of the Year 2022.”

Award winners:

Charity of the Year sponsored by OTD Winner – Services for Education Outstanding Entrepreneur of the Year sponsored by Este Medical Group Winner – Kamran Saleem, MotorServ UK

Outstanding Finance Business of the Year sponsored by SME Outsourcing Winner - FAZ Accountants Ltd

Outstanding Hospitality Business of the Year sponsored by Lets Sanify Winner - Hotel du Vin

Outstanding Legal Services Business of the Year sponsored by Vicarage Court Solicitors Winner - Shakespeare Martineau

Outstanding Small Business of the Year sponsored by Ones Winner - MotorServ UK

Outstanding Start-Up Business of the Year sponsored by LIV24 Winner - Desicity

Outstanding Tech Business of the Year sponsored by South and City College Birmingham Winner - Gloss Ltd

Outstanding Young Achiever of the Year sponsored by Staffordshire University Winner - Gurdas Singh – WANAMA

Overall Business of the Year - Sponsored by Aston University Winner - MotorServ UK

The President's Award Winner – Haroon Mota

42 CHAMBERLINK December 2022/January 2023
ABCC
• More pictures on page 52
Professor Aleks Subic (centre), co-presidents Omar Rashid and Amina Hussain (left) and award hosts Sunny and Shay Grewal (right)

Marathon Man brushes off abuse to scoop top award

Haroon Mota, known as the ‘Marathon Man’, won the Asian Business Chamber of Commerce (ABCC) co-presidents’ award for his determination to establish an inclusive society despite facing appalling online abuse.

For over a decade, Haroon has been running multi-marathons and climbing mountains around the world while raising millions of pounds for charity and inspiring the British Asian community to follow in his footsteps.

And he underlined that the drive for him to carry on is motivated by the very abuse that is aimed at discrediting his amazing efforts.

Haroon created the Active Inclusion Network and launched projects such as Muslim Hikers, which has rapidly grown to become the largest community in the world for Muslims interested in the outdoors.

He has led successful fundraising expeditions for British Muslim Charities by hiking Kilimanjaro, Machu Picchu in Peru and raised £250,000 for the Rohingya crisis by leading 18 British Muslim women on a trek to Mount Everest Basecamp.

During lockdown, after his world major marathons plans were cancelled, Haroon set himself an alternative challenge, running a total of 260km during the month of Ramadan while fasting. He has also raised over £80,000 for the humanitarian crisis in Palestine.

Haroon, along with fellow Muslim hikers faced backlash and racist comments on social media when he organised a hike in the Peak District on Christmas Day. He was targeted again when he appeared in BBC’s documentary ‘Countryfile’.

no hesitation to present the Presidents’ Award to Haroon.”

Most recently, Haroon was awarded the Spirit of London Marathon Award for his fundraising excellence and running commitments which have seen him run 10 London Marathons in the last 10 years.

Haroon said: “A huge thank you to the ABCC co-presidents for offering me this award. Nothing is more important than wellbeing. We don’t have the outdoors and fitness embedded in us and that’s what I have been working on.

Try to get outside a little bit more and remind yourself of how blessed you are.

“This type of abuse we receive very much motivates and gives us further validation and justification for why our work is so important, its still rather hurtful and damaging with regards to the work that we are trying to achieve.

“We must all stand together as a community and work against this type of abuse and against any people who try to create such divisions with hateful remarks.”

ABCC co presidents Omar Rashid and Amina Hussain said: “As Presidents, it was difficult to select an individual to give this award as there were many notable people for us to consider.

“However, both of us have followed Haroon’s journey since the formulation of the Active Inclusion Network, including the backlash received from locals from one of the hikes he had arranged.

“However, the drive, passion and determination to create an online community of over 50,000 people as well as regular walks and hikes were so commendable that we had

‘A huge thank you for the ABCC co-presidents for offering me this award’
December 2022/January 2023 CHAMBERLINK43 ABCC
ABCC Patrons Premier+ Partners Marathon man: Haroon Mota (centre) receiving the co-presidents award from Omar Rashid (left) and Amina Hussain (right)

Cannock Chase

Cannock Chase

Chamber

of Commerce

Contact: Lilian Elekan T: 07581 629815

Chase Chamber Patrons

Award-winning dental apprentice is all smiles

A dental apprentice training with Cannockheadquartered training company Performance Through People (PTP) has scooped the top trophy in the Greater Birmingham Apprenticeship Awards 2022.

Summar Wilkes, from Smile Style Dental Care Centre in Stafford, has been crowned Greater Birmingham Apprentice of the Year 2022.

Judges praised 18-year-old Summar for the way she has tackled personal setbacks to excel in both her studies and on-the-job training for her Level 3 Dental Nursing apprenticeship.

Summar, who juggles her studies, work and being a home-carer, won the Health, Education and Care category at the awards, and was then crowned overall Apprentice of the Year.

Administration apprenticeship with West Midlands Ambulance Service, who won the Professional Services sector, and Fairytales Day Nursery, a client of PTP, which won the Small Employer category.

Rob Colbourne, chief executive of PTP, part of the BCTG Group, said: “We’re so proud of Summar who worked weekends and sacrificed her social life to manage her studies and training, while also taking on caring duties for her mother at home.

“She has shown exceptional maturity for someone so young and is a credit to her employer by not letting any setbacks affect her work, where she is due to finish her apprenticeship next spring.

“We were also thrilled to have seen Hollie and Aaron pick up their well-deserved awards, as well as Fairytales which does so much for its apprentices.”

Other PTP winners included Aaron Neary, on a Level 3 Team Leader apprenticeship with Wolverhampton-based Ansaldo Nuclear Ltd, who won the Engineering and Manufacturing sector, Hollie Tomkins, on a Level 3 Business

Marketing support on offer for small businesses

Small businesses up to five years old in Cannock Chase can grow their customer base through expert digital marketing support via Staffordshire County Council.

The Get Started and Grow scheme offers businesses up to five years old the option to get a full package of digital marketing collateral, a digital review and expert advice from local experts Hub Creative Services.

Businesses will receive ready–made social media templates and digital advertising content, as well as benefiting from a full website review and a half-day workshop – all fully-funded by the county council.

The Get Started and Grow programme also offers new and growing businesses branding, website and logo design, cashflow forecasts and business plans – all completely free of charge and completed by local professionals.

In Staffordshire there are currently 14,700 start-up businesses and 24,800 step-ups. Only 43 per cent of new businesses in the county survive after five years, although this is higher than the national figure of 40 per cent.

People wanting to find out more should contact the team at getstarted@staffordshire.gov.uk

Staffordshire County Council’s deputy leader and cabinet member for economy and skills Philip White said: “Our research has shown that we need to direct some of our support to stepup businesses which have been operating for over two years.

“It’s an ideal time for businesses to take advantage of digital marketing support at this time of year.

“We believe there is considerable unrealised potential in entrepreneurs across the county, and this fully funded digital marketing package will help many small businesses.”

More than £4.2m has been invested in Staffordshire County Council’s business support programme.

PTP’s success at the Greater Birmingham Apprenticeship Awards 2022 follows a hat-trick of honours it picked up at the very first Ladder for the Black Country Apprenticeship Awards earlier this month.

Summar said she felt “really overwhelmed” by winning the two awards.

She said: “I’ve enjoyed being able to work and study at the same time and learn on the job.”

44 CHAMBERLINK December 2022/January 2023
‘She has shown exceptional maturity for someone so young and is a credit to her employer’
Philip White: Direct support for businesses Overwhelmed: Summar Wilkes

Contact: Lilian Elekan T: 07581 629815

Awards honour Burton’s best

The best of Burton business was celebrated at an awards lunch hosted by Burton & District Chamber of Commerce.

And three pillars of the district’s business community were honoured during the event at Burton Albion’s Pirelli Stadium.

Customer experience expert Michelle Spaul, of Delta Swan CX, was crowned Networker of the Year (sponsored by Volt-Age EV Charging Ltd), having attended 48 events this year –more than any other Chamber member.

Bisbell Magnetics – the family-owned manufacturer of magnetic materials and products – received the Longstanding Member Award (sponsored by Select Car Leasing) having been a member and supporter of their local Chamber for more than 70 years.

And Burton Chamber president Shaun Gray announced Dawn Ward, chief executive of Burton & South Derbyshire College, as the recipient of his President’s Award (sponsored by Ginho Group.) Mr Gray, who is also European managing director of Ginho Group, said: “It was a pleasure and honour to welcome so many people from all the different businesses and sectors represented within our Burton and district region to enjoy our inaugural celebration lunch. After such a challenging year, it was great to get everyone together and also recognise those who are excelling.

“I was particularly proud to present Dawn Ward CBE chief executive of Burton & South Derbyshire College with the President’s award in recognition for her outstanding service to the business community.

“Dawn, who has recently been appointed deputy lieutenant of the West Midlands, has invested a vast amount of time to many local,

regional and national organisations and this award is very well-deserved.

“I would also like to extend my congratulations to Michelle Spaul, for being awarded Networker of the Year and Bisbell Magnetic, who were recognised as our Longest Standing Member company with over 70 years involvement in the local area.”

New college patron to inspire students

A key figure from video game developer Playtonic Games is set to inspire students at Burton and South Derbyshire College (BSDC) as their new patron of Professional Curriculum.

Fran Williams, head of people for Playtonic Games, joins the college’s list of patrons and employer partners who play an important role as motivators, role models and industry experts.

BSDC’s network of patrons mean that students benefit from an industryled curriculum, access to key industry contacts and the opportunity to work on live briefs for real companies.

Fran has completed several qualifications at BSDC, including AVCE in Business, AAT Foundation and ILM Leadership and Management. She has a range of experience in business, from start-up businesses to working for large companies such as Cadbury.

She also previously ran her own fitness and wellbeing business.

Fran said: “It is a privilege to have greater involvement and know that I can share my experiences and guidance to those attending the college.

“I want each student to feel they have support and someone they can go to, who will help them break down any limiting beliefs, so they know they can achieve any dream they set out to achieve.”

John Beaty, principal of Burton and South Derbyshire College, added: “Fran brings with her a wealth of experience in professional services and will be an extremely inspirational figure for our learners who are just starting out in their careers.”

The event opened with students delivering a range of public announcement speeches, including ‘Welcome Onboard’, ‘Safety Demonstration’ and ‘Arrival’ messages. They also carried out presentations with information on Travel and Tourism courses, international work experience and the charities that travel and tourism support.

Burton & District December 2022/January 2023 CHAMBERLINK45
Burton & District Chamber Patrons Meanwhile, Travel and Tourism students organised a travel-themed showcase event in the college’s Mulberry Bistro as part of an induction activity. Boarding cards designed by the students were sent to 40 guests, who were asked to bring them on the day to ‘check in’. During check-in, guests were given seat numbers and were guided to their seats by students before receiving safety demonstration cards. High-flyers: Travel and Tourism students Kristiana Zvaigzne, Gwendolyn Squire and Maja Dabrowska Award winners: William Lloyd Morris (Bisbell Magnets), Michelle Spaul (Delta Swan CX) and John Beaty (Burton & South Derbyshire College Principle, who accepted the President’s Award on behalf of Dawn Ward)

Cathedral opens up as a safe space for locals

Lichfield Cathedral will be joining with venues around the district this winter to provide a safe space for people to meet, share stories and get free hot drinks and biscuits.

From Monday 14 November and every Monday thereafter, Lichfield Cathedral will be opening up College Hall as a place of welcome from 1.30pm to 6pm.

People from all over Lichfield are invited to come along and warm up with free hot drinks, spend time with new people and chat.

There will be quizzes, jigsaws and some toys for children for everyone to enjoy the company of others.

David Primrose, one of the canons at Lichfield Cathedral, said: "Come and spend time with us every Monday afternoon in the warmth of College Hall. Enjoy free cups of tea and a chat and make new friends.”

Contact: Chris Brewerton T: 0845 6036650

Firm offers bonus to counter cost crisis

Employees at Staffordshire-based Legionella and Fire Safe Services are to enjoy moraleboosting winter bonuses of £100 each to help them deal with the cost of living crisis.

All but the most senior management figures will benefit from a total boost of over £100,000, to help 96 per cent of the firm’s UK workers through the winter months in a direct response to rising energy bills and inflation.

Private healthcare cover and a private GP service for each employee and their children are also a part of the employee support package the business has announced to its sixty plus workforce.

Salary increases have also been put in place which are not only over the ONS national pay growth but also over the current inflation rate to help cope with the costs of living.

Steve Morris, managing director, said: “We are living through an unprecedented cost-of-living crisis and it’s placing pressure on household budgets, from energy to food and fuel to mortgages, up and down the country.

“We wanted to do what we could to provide additional support to colleagues who, day-in and day-out, give outstanding commitment and dedication to the ongoing growth and success of Legionella and Fire Safe Services.”

Lucy Harris, who has worked for the company for over three years, said: “Everyone is so grateful to the company for what they have done to help us through these challenging times. It really helps to lessen the worries of increasing bills and the rate of inflation, especially now with Christmas approaching.”

The government's Energy Price Guarantee, which limits the price that suppliers can charge

for each unit of energy, was originally put in place for two years from 1 October. Now it will only be in place for six months, covering this winter, with the Treasury reviewing the support given from April.

Under the current cap consumers still pay for the gas and electricity they use. A typical household - one that uses 12,000 kWh (kilowatt hours) of gas a year and 2,900 kWh of electricity - currently faces an annual bill of £2,500, up from £1,277 last winter.

Talent drive attracts new apprentices

A

The four recruits will work in the field of business analysis for the 18month apprenticeship, assessing how the needs of the district can be met through business change and digital solutions.

Jabir Hussain, Jagdeep Sidhu, Aidan Dhadda and Joseph Garfield are working across data analysis, user experience, robotics and customer services transformation. They will also spend time in the authority’s customer services team learning about the needs of residents and businesses.

Their work will support Lichfield District Council’s Being A Better Council programme which is transforming the way it operates to ensure services are delivered in the most cost-effective and efficient way.

Lizzie Barton, assistant director, Customers, Residents and Business, said: “We are really excited to have Jabir, Jagdeep, Aidan and Joseph on board. “We’re looking forward to them helping us to deliver better digital and customer journeys that provide an enhanced service to our customers and take advantage of the latest technologies.”

46 CHAMBERLINK December 2022/January 2023
Lichfield & Tamworth Chamber Patrons
Lichfield & Tamworth
new cohort of apprentices has joined Lichfield District Council as part of its continued drive to attract new talent into local government. Warm welcome: Lichfield Cathedral Improved digital services: Lichfield District Council’s new Business Analyst apprentices (from left) Jabir Hussain, Jagdeep Sidhu Winter bonuses for staff: Legionella and Fire Safe Services

Sutton Coldfield

Chamber

of Commerce

Contact: Chris Brewerton

T: 0845 6036650

IN BRIEF

Alison Clack - managing director of highstreet based firm Cerda Planning – is the new chair of Sutton Coldfield Business Improvement District (BID).

She succeeds Gracechurch Centre manager Angela Henderson and will be assisted by new BID vice chair David Hemming of property consultants Burley Browne.

Alison said: “I’m delighted to be in position as chair, building on Angela’s legacy, leading the BI D through the next 12 months.”

Agency delivers IT firm’s bold rebrand

Boldmere-based IT services company BOLD IT has undergone a full rebrand after three decades of providing dedicated business-tobusiness support.

The decision to rebrand comes after an impressive year in which BOLD IT achieved 80 per cent growth. This included almost 6,000 service tickets completed for clients, as well as 40 full infrastructural overhaul projects.

BOLD IT also took their offering of managed business IT solutions, cyber security services and communications systems international.

That move left the company feeling they had outgrown the local high street imagery associated with their previous name, Boldmere IT Solutions.

The firm is led by managing directors Anthony and Steven Brazier.

Steven said: “Our previous name of ‘Boldmere IT’ was suitable and applicable when we chose it, but that’s no longer the case thanks to the incredible performance of the business over the last few years. Our new name reflects our updated goals as a result.”

BOLD IT enlisted the assistance of Sutton Coldfield-based digital marketing agency, EDGE Creative for the rebrand project.

EDGE worked with BOLD IT throughout the project, helping migrate their website, designing new virtual visuals, printing new physical materials and running a multi-channel social media campaign.

Affiliate programme generates free donations

Sutton Coldfield Chamber of Commerce’s nominated charity of the year, the UK Sepsis Trust (UKST), are encouraging local businesses to support them for free this Christmas – by using an affiliate programme to generate donations.

The charity aims to end preventable deaths from sepsis, a condition that 245,000 in the UK suffer from annually.

UKST was founded in Sutton Coldfield in 2012 by Dr Ron Daniels, an intensive care consultant at Good Hope Hospital. To support the charity in the lead-up to Christmas, businesses are being encouraged to use Lichfield-based shopping affiliate programme easyfundraising to generate donations for free.

Brian Davies, fundraising manager at UKST, said: “We’re not challenging you to run a marathon, to find time in your busy schedules, or even to dip into your own pockets.

“Instead, we just ask that if you plan to buy even one thing online to consider registering for free on easyfundraising.”

More than 7,000 retailers and business suppliers have each committed to donate a small percentage of whatever users of easyfundraising spend online with them –without it costing the user a penny more.

Register now at www.easyfundraising.org.uk/ register-your-business

Sutton Coldfield MP Andrew Mitchell was among two West Midlands MPs to be appointed to Prime Minister Rishi Sunak’s cabinet.

Mr Mitchell became minister for development following the new PM’s election.

Highclare School has joined forces with Aston Villa’s Academy to provide schoolboy footballers with the chance to balance a full-time education with their football development.

The school will support young players’ academic demands while providing them with a flexible programme that fits in with their football at Villa’s Academy.

Aston Villa assistant head of education Ben Ashby said: “Having foll owed a thorough process, it was Highclare’s flexibility alongside their commitment to the programme which has led to us working together.”

Sutton Coldfield Charitable Trust - which awards more than £1m in grants every year to improve the lives of people living in Sutton Coldfield - is seeking two individuals to join its board of trustees in 2023.

Preferred specialisms the board are looking for include marketing, branding and digital communications, technology, diversity and inclusion, HR, health and social care and children and young people.

Those interested in applying should contact Helen Kimmet on info@suttoncharitabletrust.org to request an application pack.

Design agency Adventure Graphics has been working with a dessert business to redesign and build its websites.

Dolce Desserts – which has five stores located across Birmingham, including one in Wylde Green – enlisted Adventure Graphics to revamp its websites and help promote its newly-launched franchise opportunity.

Penny Kay, business and project manager at Adventure Graphics, said: “It w as such a privilege to work with Dolce Desserts and see the design, feel and tone of the website really come together.”

December 2022/January 2023 CHAMBERLINK47
Sutton Coldfield
Sutton Coldfield Chamber Patrons Charity of the Year Creative partnership: Anthony Brazier (managing director, Bold IT), Steven Brazier (managing director, Bold IT), Kelly Kent, account manager/head of production, EDGE Creative), Mark Panayides (managing director, EDGE Creative) and Cole Panayides (marketing intern, EDGE Creative)

All the latest news, advice and events for the Solihull business community

Contact: Samantha Frampton T: 0121 678 7488

Moors open Werqwise space

Solihull Moors are throwing open their doors to Chamber members to introduce them to Solihull Werqwise - the club’s newly-launched coworking space venture.

Dubbed ‘the home of flexible working’, the Werqwise lounge provides a spacious work setting with free tea and coffee, Wi-Fi, car parking and printing facilities.

And Chamber members can access a free oneday trial in an exclusive offer.

All members need to do to redeem the offer, is quote their name and member number at the Werqwise reception.

New sales director checks in at hotel

AtopSolihullhotelhasannouncedthe appointment of a new director of sales.

Jess Mason Rawle (pictured) has taken up the position at Village Hotel Solihull, the 128-bedroom hotel located just off the Stratford Road in Shirley.

Jess has worked in the hospitality industry for 16 years, starting out as a receptionist for Corus Hotels. She went on to work for a number of hospitality groups and brands such as Mallory Court in Leamington Spa, Malmaison/Hotel du Vin and Stonegate Group.

She said: “Since starting within the hospitality industry I have gained experience in many of the departments working with fine dining chefs, organizing weddings and corporate events and building accounts within various sectors.

“I love working within the hospitality industry and building relationships with guests and clients.

“We have a fantastic product and great team here at Village Solihull and I'm looking forward to showcasing the hotel.”

As well as boasting 128 bedrooms, the Village Hotel can accommodate meetings and banquets of up to 200 guests.

Village Hotel Solihull is offering a range of events from party nights to Christmas lunches.

Then, if it’s to their liking, they can sign up on the same day.

There is also a discounted rate of just £100 + VAT per month up for grabs to those who want to commit to 12 months.

Darry Eales, chairman of Solihull Moors, said: “I’m really excited by the state-of-the-art Werqwise facilities at Moors.

“We’ve created a warm, vibrant, home from home working environment where businesses and individuals can work productively in a relaxed frame of mind and meet plenty of like-minded individuals.

“And, of course, there is our bean to cup coffee, in our wonderful lounge, free to all members!

“Please come and give us a try.”

Those visiting the lounge for a trial day on Monday 21 November were invited to stay to watch England’s first World Cup game against Iran.

The match was screened on the video wall situated in the lounge, the bar was opened, and food was also available for purchase.

The lounge is located at Solihull Moors’ stadium, The ARMCO Arena at Damson Parkway, Solihull, B92 9EJ.

Paragon raises vital funds for mental health charity

Employees at Solihull-headquartered Paragon Banking Group have raised £31,165 for Mind, the company’s chosen charity for 2021-22.

The total was raised through donations, and sponsorship from a series of fundraising events, including members of staff completing a climb of Mount Snowdon, a 24-hour static bike ride and the sale of festival headbands at Paragon’s allstaff summer party.

Alongside the total amount raised for Mind, Paragon has selected Newlife as the Group’s new charity of the year. Fundraising started in October 2022 and will run through until September 2023.

Newlife was established in 2016 and provides emergency equipment services to terminally ill and disabled children around the UK. The charity’s nurses support families, its researchers work to improve children’s health and its dedicated team campaign for a fairer deal for children and carers.

There are around one million disabled and terminally ill children in the UK. Thousands of them rely on Newlife to get the equipment they need and the charity runs the only fast track equipment services in the UK helping those children in urgent need.

Jennie Smith, chair of the charity committee at Paragon, said: “It has taken an outstanding effort to raise such an incredible amount of money for Mind in just nine months. This just goes to show the generosity of our people and I know this is going to help so many.

“I am very excited about fundraising for our new charity partner, Newlife, and to be able to

support disabled children and their families with the challenges they face.”

Deborah Bateman, director of external relations at Paragon, said: “We’ve been honoured to support Mind and the incredible work they do to support those with mental health problems, and I thank the team at Mind for their help, encouragement and enthusiasm for Paragon’s fundraising activities.

“I’d also like to say a massive thank-you and well done to the Paragon team for the truly amazing work throughout the past year. It was an absolutely incredible effort by everyone – and the result is outstanding.”

48 CHAMBERLINK December 2022/January 2023
Solihull
Flexible working: Solihull Moors Fund-raising for Mind: Staff at Paragon

Office market boost

Solihull office availability is set to improve bringing much needed new options for occupiers with more than 200,000 sq ft of space in the pipeline.

Midlands commercial property agency KWB’s Solihull & M42 Q3 office market research shows that a total of nearly 230,000 sq ft of newly vacated and refurbished office space is coming to the market, including:

• AIR, a 70,000 sq ft office building on Homer Road which has been undergoing a refurbishment

• 61,000 sq ft Portland House recently vacated by Tarmac Trading

• 60,000 sq ft at One Central Boulevard at Blythe Valley Park

• 37,000 sq ft at Blake House at Eagle Court Business Park

Conversely, the lack of readily available office space meant that transactions for Q3 totalled a modest 38,147 sq ft across eight

lettings, which was only slightly larger than Q2

The largest letting was to Tarmac Trading, which took 17,285 sq ft at T3 Trinity Park, representing 45 per cent of activity This was followed by M&E contractor Enerveo and sports clothing and footwear brand Brooks Running, securing 4,492 sq ft and 4,044 sq ft respectively at Eagle 2 at Eagle Court

Malcolm Jones, director for office agency at KWB, said: “With a quiet period in lettings driven by a lack of supply, it is somewhat of a relief to see offices coming to the market or on the way totalling 228,000 sq ft

“The space provides much needed stock and may loosen up the gridlock we’ve seen over recent years It is also expected to improve manoeuvrability for occupiers that have yet to find the right available office building to relocate to ”

To discuss office opportunities interested parties should contact Malcolm Jones on 0121 233 2330 or mjones@kwboffice com

OnLogistics expand into extra warehouse space

A logistics provider is broadening its horizons with extra warehouse space near Solihull to help ease supply chain pressures

OnLogistics has increased the warehouse pallet space at its 22,000 sq ft ecommerce and distribution facility at Elmdon, next to Birmingham Airport The expansion is an effort to help online retailers with nationwide capacity challenges and to meet the ongoing demand for home delivery services whilst maintaining supply chain standards

Managing director Nick Bennett said: “We hope that our additional warehousing capacity will be welcomed by both existing and prospective customers seeking support for their home delivery operation ”

December 2022/January 2023 CHAMBERLINK 49
Solihull
Solihull Chamber Patrons New horizons: OnLogistics

How to pursue your professional purpose

A development expert has issued advice to help young professionals discover ‘purpose’ in their careers and daily lives.

Hannah Miller, founding director of Sidekick, says that with the new year approaching many people will have difficulty maintaining momentum in day-today life. She says that pursuing purpose has to be available to everyone – and is something that young professionals must strive to maintain.

Having started off in the world of marketing and advertising, then progressing to working with young people in charities and schools, Hannah learned that in whatever role she had been in, progress and development in others is what she loved to see. After training as a certified CliftonStrengths coach with Gallup, Hannah started Sidekick with an aim to work with organisations, teams and individuals who are looking to discover their strengths and understand their purpose.

She said: “I have had the privilege of working with some brilliant businesses, and wonderful human beings.

“Covid pushed me to get on with writing some digital coaching products that had long been on my mind to do – and the period we spent in lockdown gave me the opportunity to get on with it and do it. One of those courses is my signature programme, the purpose pursuit, which is designed to help people discover their strengths, realise their potential and gain the confidence they need to step out and be all they are able to be.”

Speaking on what purpose pursuit for young professionals means and what they can do to maintain it, especially in the winter months, Hannah said: “It’s about knowing who we are – the things that we are made to be and do – the talents and personality that we have – the things that perhaps we take for granted.

“It’s about knowing what our contribution is – in this season and going forward. It’s also about knowing and understanding our own set of values – this is an important aspect that I think can often get left out of the purpose conversation.”

Contact: Sophie Poduval-Morrell T: 0121 274 3276

Kasim welcomed as Chamber president

This years’ Future Faces annual meeting saw the announcement of a new president, as well as the introduction of new members to the existing committee.

The meeting was held at Malmaison in The Mailbox. Those attending also looked back on the activities of the 2021/2022 term and reviewed plans for the year ahead.

The new members joining the existing committee comprises Hannah Ellis (Lloyds Bank), Sarah Griffiths (Intercity Technology), Amy Jacklin (Virgin Money), Freya Dearman (BT), Tom Bower (Woods Hardwick Ltd), Esther Adjei-Baah (Deutsche Bank) and Ashley Kerr (Mills and Reeve LLP). Ashley has been voted back in after already serving on the committee for 2 years.

Kasim Choudhry, director at Thinkfest events, was announced as the new president of Future Faces, taking over from Jaccy Datta.

Having served as vice-president of Future Faces since the beginning of 2021, Kasim has a wealth of knowledge surrounding corporate events and business.

Kasim is the multicultural apprenticeship ambassador for Pathway Group, as well as nonexecutive director of the multicultural apprenticeship alliance Thinkfest.

With a background in business events, law and finance, Kasim has managed several projects ranging from small networking events to largescale live events, including the NEC’s Festival of Enterprise.

He said: “I am really pleased and honoured to have been chosen as the president of Future Faces and to have the opportunity to lead this

fantastic community for the next two years. Future Faces holds a special place in my heart, it is a network I wish existed when I started my career many years ago.

“Future Faces is not just a network of young professionals but a community of budding entrepreneurs, lawyers, accountants, sales executives, hospitality professionals, marketeers, techies, artists, apprentices and many more. There is representation from the vast array of sectors that the city and region have to offer.

“As president I would like to support Future Faces in being the leading organisation for young professionals in Birmingham, where all members are included, and able to actively participate in regular events and activities.

“I aim to nurture, empower and lead the Future Faces committee and membership to be outstanding, confident, and inspiring young professionals within our region.”

Also discussed was the ongoing mentor scheme launched in October. The scheme was deemed a success, with feedback from the participating mentors and mentees proving very positive.

50 CHAMBERLINK December 2022/January 2023
Future Faces
Future Faces Chamber Patrons
‘As president I would like to support Future Faces in being the leading organisation for young professionals in Birmingham’
• New members – page 81
Pursuing your purpose: Hannah Miller, director of Sidekick Future Faces committee (L-R): Hannah Ellis (Lloyds Bank), Will Crawford (quietnote), Sabah Hussain (Corella), Davies Okeowo (GBSLEP Growth Hub), Tom Bower (Woods Hardwick), Kasim Choudhry (Thinkfest Events and FF President), Ashley Kerr (Mills & Reeve), Amy Jacklin (Virgin Money), Sarah Griffiths (Intercity Technology), Yung Lau (Jacobs), and Freya Dearman (BT)

Keep your mental health wrapped up for winter

In line with the current winter season, which can sometimes cause havoc with people’s mental health, Amanda Jackson shares an insight into how young professionals can maintain a healthy mindset and mental wellbeing into the New Year.

Starting from a successful training and coaching role within the pharmaceutical industry, Amanda launched her own training company, Beacon Learning and Performance Ltd. Just over five years ago, she moved into the mental health training space, earning accreditation through Public Health England to deliver the suite of Adult Mental Health First Aid (MHFA) courses and later the Youth MHFA courses.

Amanda said: “I have always had an interest in supporting people who were struggling with their mental health. The courses I run educate people about the

fundamentals of mental health, remove the stigma of talking about it and support organisations in creating the right culture to improve employee health and wellbeing.”

Speaking on what young professionals can do to maintain their mental health and wellbeing, Amanda said: “Increase your understanding around the fundamentals of mental health. Most people assume poor mental health must mean a mental illness, or that if you have a mental illness, you must have poor mental health.

“This is not true. Basic understanding around mental health terms can start to remove the stigma and help to make these conversations more normal.

“Some top tips I would give to young professionals are make sure you understand that selfcare is important. Understand your stress signals and triggers so you can take action to relieve stress when needed. Ensure you have a good support network, invite conversations and make sure you don’t bottle up how you feel.”

December 2022/January 2023 CHAMBERLINK51 Future Faces
The Chamber’s ever growing network for young professionals and the leaders of tomorrow.
Maintaining a healthy mindset: Amanda Jackson

Chamber Events

New Chamber events this month

Greater Birmingham Chambers of Commerce’s events programme is one of the largest in the British Chamber of Commerce’s network.

December brings with it a range of events. From speaker breakfasts to Christmas socials, the events span across all the Chamber’s divisions and membership levels. A stand-out event for this month is The Brexit Series: People.

For further information and to book a place, visit: www.greaterbirminghamchambers.com/networking-events

Speaker Breakfast

Date: 1 December 2022

Time: 7.30am – 9.30am

Venue: Drayton Manor Hotel Division: Lichfield & Tamworth

Cost: Members: Free Future Faces members: £15 +VAT Non-members: £15 + VAT

The Brexit Series: People

Date: 8 December 2022 Time: 9am – 10.30am

Venue: RSM UK Division: GBCC Cost: Members: Free Future Faces members: Free Non-members: Free

Sutton Chamber Christmas Social

Date: 8 December 2022

Time: 5pm – 7pm

Venue: The Rhodehouse Division: Sutton Coldfield Cost: Members: Free Future Faces members: Free Non-members: Free

Lichfield & Tamworth and Cannock

Chase Christmas Social

Date: 8 December 2022

Time: 5.30pm – 7.30pm

Venue: The Boat Inn Division: Lichfield & Tamworth Cost: Members: Free Future Faces members: £15 +VAT Non-members: £15 + VAT

Future Christmas Social

Date: 13 December 2022

Time: 5.30pm – 7.30pm

Venue: Heidi’s Bier Bar

Division: Future Faces

Cost: Members: 15 +VAT

Future Faces members: Free Non-members: £15 + VAT

Solihull President’s Christmas Drinks

Date: 14 December 2022

Time: 5.30pm – 7.30pm

Venue: Esabella’s Restaurant Solihull

Division: Solihull

Cost: Members: Free Future Faces members: £15 + VAT

Non-members: £15 + VAT

Picture gallery

The Asian Business Chamber of Commerce held its 2022 annual dinner and awards at the National Conference Centre, Solihull with around 500 people attending. MotorServ UK claimed three awards including the Overall Business of the Year award. Here are some of the best pictures from the event, captured by Jas Sansi.

52 CHAMBERLINK December 2022/January 2023
• Read more on pages 42-43

Boosting your international trade skills

Over the past 12 months many businesses who trade internationally have gained fantastic achievements through Greater Birmingham Chambers of Commerce (GBCC) by completing six or more accredited training courses.

The Foundation Award in International trade is a nationally recognised qualification, a must for any person working in an import or export environment.

The award is provided by the British Chambers of Commerce but completed through GBCC, which is one of the few Chambers that offer all eleven modules of training

Available modules of training companies can choose to gain the Foundation Award are:

A beginner’s practical guide to exporting

Date: 5 January 2023

Time: 9.30am – 2.30pm

Venue: Online remote training

Trainer: Exporter Services Cost: Member price: £230 + VAT Non-members: £280 + VAT

The attendee will start at the very beginning to gain knowledge and understanding on terminology used in an export role and understand why export procedures must be correctly actioned.

Import procedures including inward processing and outward processing (BCC Accredited)

Date: 31 January 2023

Time: 9.30am – 3.30pm

Venue: Online remote training

Trainer: Exporter Services

Cost: Member price: £270 + VAT Non-members: £325 + VAT

The attendee will gain knowledge of the end-to-end import process and all areas applicable. Attendees will look at supplier risk, country risk, payment risk and learn about duty payments.

Understanding export & export documentation (BCC accredited)

Date: 9 February 2023

Time: 9.30am – 4pm

Venue: Chamber House

Trainer: Exporter Services Cost: Member price: £270 + VAT Non-members: £325 + VAT

available to gain this achievement.

Each delegate only needs to attend six modules of training and successfully complete the assessment provided at the end of the session to gain this achievement.

Companies can choose to attend public courses which have multiple calendar dates throughout the year, or depending on the team size, opt for a bespoke training package tailored to the individual business needs.

The team is available along the way to help delegates wherever needed; from assessment guidance to discussing topics that individuals

may need a little more assistance with.

Member company Flexeserve, was one of the companies that sent colleagues on the training courses this year with team member Barbara Culwick gaining her Foundation Award in International Trade earlier this year as a result.

She said: “The questions asked at the end of each section help you to keep engaged. You are also encouraged to ask questions freely throughout the course if you are not sure of anything.

“The course I found most interesting for me was incoterms. This helped me understand all the

difference incoterms, which was really useful for my export documentation, especially since recent changes from Brexit and exporting to Ireland.

“I would definitely recommend the BCC courses. I would recommend Incoterms and understanding commodity codes as a must.”

To discuss any of our training course modules, find out more about the Foundation award in International trade or to request a meeting with out team to discuss, contact Training@birminghamchamber.com today

The attendee will see the end-to-end export process and gain an understanding of the export documentation requirements, including knowledge on shipping, using freight forwarders and couriers. A great follow on from anyone who has sat our beginner’s export course.

Understanding commodity codes (BCC accredited)

Date: 15 February 2023

Time: 9.30am – 12.30pm

Venue: Online remote training Trainer: David Reader

Cost: Member price: £165 + VAT Non-members: £220 + VAT

Key points delivered on the course include the background to trade commodity codes, make up of a commodity code, general interpretive rules, building a commodity code, how to find a commodity code, hard to classify goods and more.

Agents and distributors

(BCC accredited)

Date: 15 February 2023

Time: 1.30pm – 4.30pm

Venue: Online remote services Trainer: David Reader

Cost: Member price: £165 + VAT Non-members: £220 + VAT

This detailed course is suitable for anyone in an international trade environment who lease with different agents & distributors or are looking for opportunities to get involved with an agent/distributor and the best way how.

Marketing workshop: Your marketing plan

Date: 16 February 2023

Time: 10am – 1pm

Venue: Chamber House Trainer: Mel Evans Cost: Member price: £90 + VAT Non-members: £130 + VAT

This workshop will help attendees to plan and deliver their marketing activity in a coordinated way. It will help them to save time, plan efficiently and identify opportunities to enhance their marketing through partnership and cross marketing. It will help them identify what they are able and happy to deliver themselves and empower them to prepare an informed brief for any areas where they may need professional input.

Customs procedures and documentation (BCC accredited)

Date: 28 February 2023

Time: 9.30am – 4pm

Venue: Chamber House Trainer: Exporter Services Cost: Member price: £270 + VAT Non-members: £325 + VAT

The day will include discussing & reviewing organisations involved in international trade, what an export is, key information on international documentation, including commodity codes, incoterms & licences, rules of origin covering preference & non preference and more.

Incoterms 2020 (BCC accredited) Date: 8 March 2023

Time: 9.30am – 12.30pm

Venue: Online remote training Trainer: Exporter Services Cost: Member price: £165 + VAT Non-members: £220 + VAT

The course will provide an overview of the changes that have taken place between the previous 2010 Incoterms to the new 2020 terms.

It will also provide a guide on the obligations and costs to the buyer and seller during a sale to include when risk passes during the transaction from seller to buyer.

Preference-rules of origin (BCC accredited)

Date: 16 March 2023

Time: 9.30am – 12.30pm

Venue: Online remote training Trainer: Exporter Services Cost: Member price: £165 + VAT Non-members: £220 + VAT

Attendees will receive a detailed discussion & explanation on rules of origin, non-preferential origin rules, UK & Arab certificates of origin, preferential origin rules, trade agreements, UK EUR1 movement certificate’s and more.

Trading with Ireland and Northern Ireland

Date: 22 March 2023

Time: 9.30am – 12.00pm

Venue: Online remote training Trainer: David Reader

Cost: Member price: £110 + VAT Non-members: £170 + VAT

The content will suit any team member that currently trades with southern or Northern Ireland or looking to trade and would like guidance regarding changes post Brexit. Whether attendees are currently trading or looking to trade, information will be provided on what procedures to follow, what the Northern Ireland protocol is when delivering goods and what paperwork requirements are needed.

December 2022/January 2023 CHAMBERLINK53 Training
Feature Executive Search & Recruitment 54 CHAMBERLINK December 2022/January 2023

What can you do to bridge the skills gap?

The skills shortage across the UK, and internationally, is no secret with 87 per cent of businesses worldwide saying they have a skills gap or expect to have one within the next few years (McKinsey & Company).

As one of the leading Digital Transformation and IT resourcing partners in the UK, we have seen that translate across our clients. TechUK also recently reported in its latest Digital Economy Monitor that it’s one of the biggest challenges facing the technology sector right now.

It is clear that the skills gap is growing, and this reality contributes to the difficulties of sourcing qualified candidates and finding talent but what can organisations do to bridge the gap? To access the desired talent, firms may have to think about widening their recruitment search and finding solutions to upskill their workforce to bridge the skills gap in the company.

Our top five tips to help clients bridge the skills gaps:

1. Cross-training

In many organisations, employees who have been with the business for many years can often feel left behind. Cross-training identifies the skills and tasks needed in your business and helps to fill the gaps. Individuals such as business analysts, developers, project managers and many more also have transferrable skills they can utilise for cross-training. We’ve seen even in our own organisation that the vast majority of people are interested in learning new skills and intrigued by different departments. We’ve also seen that working in this way encourages employees to be more collaborative as they gain

a wider skill set and more in-depth working knowledge. This increases employee engagement, motivation and should also heighten levels of staff retention.

2. Apprenticeship and graduate schemes

There are many advantages to not only the individual but also the business when hiring an apprentice or graduate. These schemes bring individuals in with fresh perspectives and innovation, they are likely to question how things work and offer solutions and proactive suggestions for the day-to-day running of the business. This builds a talent pipeline that helps with the planning of what your workforce needs to look like in the future, helping your new employees gain the valuable skills to fill the gaps. Hiring people of this level also helps to diversify your workforce with new attitudes and qualities increasing productivity and giving your business a creative edge.

3. Implementing a buddying system

Having a buddy system in your business can help new recruits feel welcomed and also speeds up the process of learning internal systems and processes. It shows new employees that you care about their experience and the sooner new hires understand the culture and their role, the sooner they become more productive and learn new skills. This system can also be replicated for existing employees to build their knowledge, learn new skills and provide a different perspective eg. An established marketer learning new skills in technology is likely to offer a different perspective that may not have been considered by the existing team. The more

insights an individual receives from their buddy the faster they will learn and the quicker businesses will recognise the positive value.

4. Returner programmes

Returner programmes are a fantastic way to tackle skills shortages as you have access to a pool of people who either have the right skills or who can be easily trained. Businesses may not have considered sources to contact returners and it is usually a positive way to diversify your workforce. A successful returner programme also has a positive impact on brand image demonstrating that your organisation is open to non-linear career paths.

5. Removing barriers to accessibility

In the post-Covid workplace, the huge number of roles that are now remote or hybrid has created an opportunity to grow a much more diverse talent pool within your organisation. Consider the skills you need to bridge and if they can be offered through workers who are most likely looking for remote roles including those in other countries, people with physical disabilities and neurodiverse people and many more diverse pools of people who typically wouldn’t suit five working days in an office. Throughout our 22 years’ as a leading resource partner, we have seen a huge commercial benefit to adopting this approach when recruiting for technology roles.

To conclude, there are many ways across an organisation to bridge the skills gap, but businesses will need to expand their focus, consider upskilling opportunities and explore different talent pools. It could leave you with a stronger workforce.

December 2022/January 2023 CHAMBERLINK55 Feature Executive Search & Recruitment

Networking for recruiters

If you run a recruitment business, especially small agency or solo, make 2023 the year when you work in a systematic way to broaden and deepen your networks. Networks come in different shapes and sizes and each one will require a slightly different approach. Each one requires time and effort and planning for this in your busy schedule.

Small recruiters cannot rely on scale and large advertising budgets. For them, its far more of a contact sport. Representation and promotion means face to face marketing and turning up to events. Networks become hugely important and can become a valuable intangible asset to smaller businesses. Managing networks however takes skill as different networks provide different benefits and outcomes.

Create multiple layers of connections that range from deep and value adding, to superficial and highly transactional. As a strong advocate for membership bodies and senior business fora, new connections, conversations, opportunities and importantly friendships can be introduced and facilitated in a structured way. It’s up to you how you move them forward and utilize them.

To develop deeper connections as opposed to superficial transactional ones, requires time, effort, a willingness to give more than you gain, and the possibility of no definable financial benefit. Sales need to be viewed as a nice to have. Respect from peers is highly prized and needs to be earned. Giving back needs to be one of your motives. To become a trusted advisor and confidante within a group is about giving selflessly and being impartial and honest. Retain the hope, but not expectation, that you may benefit financially. Don’t sell at people but be on hand if needed. Become an expert.

The rewards of having a network of like-minded business colleagues can be substantial. Support, assurance, wisdom and empathy are often forthcoming as running your own business is tough. Business networks can lend themselves to be a force for good be it in an environmental or social context and those can be important opportunities for you and your business.

This type of deeper networking in my view, is not a transactional environment. I am not talking about trade exhibitions, speed networking or meet the buyer where to be honest, selling can become mechanised. We all have to fill the sales funnel. It feels and is transactional, even though we try to make it look anything other than.

What I am taking about is more value adding networks. This is a far more nuanced activity, which if done correctly over time, creates bonds of loyalty, trust and solid friendships that begin to transcend the commercial transaction and outlive the form and function of current employment roles. In other words, deeper networks travel with you, not with your job title.

The skill of networking overall is about managing its different streams and objectives. Treading the line between friendships, colleagues and future sales is a skill. Knowing where that demarcation line is an important judgement call. If done correctly selling may mean not selling at all.

56 CHAMBERLINK December 2022/January 2023 Feature Executive Search & Recruitment
‘The rewards of having a network of like-minded business colleagues can be substantial’

• We have access to over 25 million CV’s Nationwide with all skills covered from SIA Security to Care Workers (all levels) to industrial.

• We have access to all the premium job boards – all part of our service.

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HancoxRead Recruitment are a multi-sector award winning independent recruitment consultancy set up in March 2019 and based in Harborne. We work with Public Sector Departments, Care Homes, Engineering and Industrial businesses across the Midlands and the UK. Do you want a FREE job advert across the premium job boards including REED and CV library plus 900 other job boards (worth £1000) then call Guy Hancox on 07851 489 513 for more details.

December 2022/January 2023 CHAMBERLINK57 Feature
Executive Search & Recruitment
Save £1000 on recruitment fees!

A new year for your small manufacturing business

For small manufacturers going into a new year, now is not the time to be complacent. The industry has yet to make a full recovery following the pandemic, and in the current economic crisis it is a good idea to have a plan in place for not only how you will survive the next 12 months, but thrive. Chamberlink has put together some top tips to help optimise your manufacturing business.

Focus on your supply chain

Manufacturing supply chains have caused a lot of chaos in recent years; the pandemic caused supply chains all over the world to shut down completely for an indefinite period of time.

While things are getting back to normal, it’s a good idea to have a plan in place in case the worst should happen – again. Accept that emergencies and delays can happen and learn how to deal anticipate and mitigate delays before they happen.

This could be as simple as having alternative suppliers in place or having a small surplus of extra stock. Don’t invest in too much extra stock, though, because you may not be able to shift it.

Get organised

Time and money can be saved by getting your manufacturing processes in order. Keep an accurate record of every transaction and always have one eye on your bottom line. Prioritise your order queue and divide labour sensibly; it’s important to make sure you have enough staff on hand to complete larger orders but

conversely, you don’t need staff members sitting around during quieter periods.

Are there any processes, such as order processing, that can be streamlined? Is your factory floor untidy, and do staff waste valuable time looking for various components? A clean working space can also boost productivity, leading to a happier workforce.

Invest in your staff

Good staff are hard to find – and keep. If you want to operate at a higher rate, you’ll need to hire and retain good staff, so consider providing opportunities for your staff members to boost their skillsets. You should also consider taking on an apprentice – fewer young people are considering a career in manufacturing and engineering, and an apprentice can help fill any skills gaps in your organisation.

Boost customer engagement

If you want people to know about your small business, you have to shout about it, especially if you produce a niche or unique product. Simple steps to boost your

58 CHAMBERLINK December 2022/January 2023 Feature Manufacturing

customer engagement is investing in a good website (and learn about search engine optimisation, too), putting social media to use and capitalising on video and photography to show off your products in the very best light. You can also engage with your local business community, through trade fairs, the Chamber of Commerce, and workshops, to meet a ready-made group of potential customers.

Using a CRM

A CRM (customer relationship management) is a software tool that helps companies organise all of their interactions with customers both current and potential. As well as keeping track of customers and their order history, a CRM can help a manufacturing business steamline the sales process, facilitate better and faster customer service and identify new sales leads. Did you recently meet a prospective at a networking event? You can use your CRM tool to automatically send a follow-up email. Want to plan for further growth, save money on purchasing and better manage your supply chain? A CRM system can provide real-time sales forecasts, allowing you to better plan and allocate resources earlier, rather than waiting for an order to be placed.

December 2022/January 2023 CHAMBERLINK59 Feature Manufacturing

Coventry and Birmingham’s automotive sector most‘at risk’ in West Midlands

TCoventry and Birmingham are at high risk of seeing automotive manufacturing and engineering firms close, a new study reveals.

The University of Birmingham analysis looked at the financial resilience of the 50 largest automotive firms (by revenue) in the region following the economic shock of the Covid-19 pandemic.

By examining the cash flow of these firms, the researchers found that 22 of the 50 are at high risk of downsizing, or closure. The West Midlands has historically played a vital role in the global automotive sector, and there continues to be a particularly high concentration of automotive firms in the region.

If these 22 firms were to close, there would be a significant knock-on effect on the wider automotive industry, the local economy and of course jobs. The kinds of companies which are at high risk of closure include downstream supply chain firms, as well as original equipment manufacturers.

The study was led by Dr. Amir Qamar, Assistant Professor of Strategy and International Business, with Anne Green, Professor of Regional Economic Development and Professor Simon Collinson, Deputy Pro-Vice-Chancellor for Regional Engagement and Director of the West Midlands Regional Economic Development Institute (WMREDI) and City-REDI.

Dr. Qamar comments: “During the pandemic, there was a huge focus on the resilience of sectors such as automotive, which suffered because of factory closures and increased financial pressures. However, this was just one part of a continuous disruption that has been presenting challenges to the sector for years, such as Brexit, skills and component shortages and declining sales in China.

“The largest 50 automotive manufacturing firms in the West Midlands employ a total of 80,843 people with 76,184 people employed in firms at high and medium risk. If some of these high-risk firms were to close, Coventry and Birmingham would be the hardest hit. At a time of extremely difficult economic circumstances, it is so important that policy is targeted to boost resilience, which can save jobs and improve regional economies and the sector at a national level.

“Precise government intervention is needed if the West Midlands automotive sector is to improve its

resilience. There needs to be a holistic approach to sector and region-focussed policy in the long-term from government if the West Midlands automotive sector is to withstand these ongoing challenges.”

The study calls for an acceleration in subsidies allocated to businesses, as well as improvements in targeting reactive and proactive policy intervention. Such measures could help reduce insolvencies which lead to unemployment and increase the burden on the taxpayer - particularly important at a time when the treasury is seeking to plug a £40 billion gap in public finances.

The Birmingham researchers are also highlighting an opportunity for reskilling and redeploying newly unemployed people with support from government, to improve sector resilience. The study says it is vital that initiatives are evolved to support the talent management and skills development needs of individuals and companies. It is also crucial that the supply of skills at degree and technician levels are monitored over the short and medium terms, as well as taking into account the impact of post-Brexit immigration policies.

Dr. Qamar concludes: “Government at national and regional level needs to analyse the resilience of regionally significant sectors and create policy which effectively targets support for those companies most at risk. Otherwise, the consequences could have seriously damaging impacts which could be felt for years to come, not just in the West Midlands, but up and down the country.”

60 CHAMBERLINK December 2022/January 2023 Feature Manufacturing
largest 50 automotive manufacturing firms in the West Midlands employ a total of 80,843 people with 76,184 people employed in firms at high and medium risk’
‘The
December 2022/January 2023 CHAMBERLINK61 Feature Manufacturing

Sector Focus

The latest news from the sectors that matter to business

Regional transport industry gears up for jobs bonanza

A huge jobs bonanza across the region’s transport industry is on the cards for thousands of young people and others looking for a career-switch –with 60,000 new workers needed.

Research commissioned by Transport for West Midlands (TfWM) shows the region will need to recruit an estimated 60,000 workers to help design, build and operate the region’s rail, road, bus and tram networks over the next 15 years.

But while the report by the National Skills Academy for Rail highlights the variety of job opportunities for those with the right training it also sets out the scale of the challenge in closing the region’s existing transport skills gap.

Now TfWM, which is part of the West Midlands Combined Authority (WMCA), has launched a Transport Skills Academy programme to work with the transport industry and training providers to ensure the region’s young people can gain the wide range of skills needed to take up well-paid and secure jobs in the sector.

Key projects such as HS2 and TfWM’s own £1.3bn, five-year infrastructure investment programme means there will be an unprecedented demand for skilled workers.

This growing workforce will be required across a range of careers including software designers and engineers, digital specialists, transport planning and design, construction and maintenance and day-to-day operations.

If retained in the West Midlands, the estimated 60,000 jobs by 2035 would be worth more than £1.7bn in social value to the region, says the report.

The Transport Skills Academy will pull together the range of work experience, training and apprenticeship opportunities already available, as well as seek out new opportunities and programmes to further close the skills gap and meet demands for work.

“Whether it’s HS2 - under construction and already employing 7,000 people - or the unprecedented investment into our transport system over the next decade, including new railway stations, tram lines, bus services and cycle routes, there is a lot to get involved with.”

Airport reduces electricity consumption

Birmingham Airport (BHX) is flying high in the net zero carbon campaign – by cutting electricity use by 10 per cent in a year.

New figures show that the airport consumed 10 per cent less electricity between April and September 2022 compared to the same period in 2019.

The reduction was achieved using low-energy options, such as LED lighting, smart meters, continual energy-use audits, regular site walk-arounds and driving awareness and behavioural change among the 8,000 people who work at the site.

As well as a 10 per cent drop in electricity use in the six months to September, airport data shows a 32 per cent drop in gas consumption compared to the same period in 2019.

The West Midland transport hub has declared in its ‘carbon roadmap’ an ambition to become a net zero carbon airport by 2033. BHX aims to reduce the carbon emissions it controls by 5 per cent against 2019 levels this year, by 60 per cent in 2027 and by +90 per cent in 2033.

Its plan to meet this goal involves implementing low-carbon alternatives into its operation, including vastly expanding its use of solar panels, and continually measuring, and where possible reducing, its energy consumption against the 2019 benchmark.

Simon Richards, chief finance

and sustainability officer for BHX, said: “We aim to achieve the hugely challenging goal of becoming a net zero carbon airport by 2033 through genuine carbon emissions reductions with the minimum of offsetting.

“In our decarbonisation plan, we can see a relatively straightforward path for us getting the first two-thirds of our way to net zero. The final third is really challenging and right now we don’t know quite how we’ll do it. We will likely rely on technologies not yet invented.

“We could have set a longer deadline but 2040 or 2050 makes this someone else’s problem. Future generations would not thank us for that. By committing to 2033, we have made this our problem to fix. And fix it we will.”

62 CHAMBERLINK December 2022/January 2023 Sector Focus Business Travel
Andy Street, mayor of the West Midlands and WMCA Chair, said: “A key part of my mayoral mission is to ensure that young people right across our region can access high quality and well paid job opportunities. Flying high: Birmingham Airport cuts electricity use Jobs bonanza

HS2 workforce reaches milestone

The HS2 Orange Army has grown by more than 2,300 in the last three months – bringing the highspeed rail project’s workforce to just under 30,000.

The project’s record employment figure reflects the scale of major civil and early works now underway, spanning 350 sites from the southeast to the north-west.

The first tunnelling breakthrough at Long Itchington in Warwickshire, the appointment of the Interchange Station construction partner, and the launch of the first giant tunnelling machine in London, are some of the key construction highlights behind the workforce growth since the summer.

In addition, 217 people who were out of work were also supported into jobs, taking the total number of formerly unemployed now working on HS2 to just under 2,500.

HS2’s construction partners work with employment support services and local authorities along the route of the railway to ensure those most in need can access fast-track training programmes.

Mark Thurston, CEO at HS2 Ltd said: “HS2 is delivering growth for the UK economy today. Our

contract awards are helping small businesses across the UK to grow and sustain their workforces, and nearly 30,000 people are benefitting from skilled jobs with a long-term future.

“By supporting apprentices and the unemployed into meaningful careers on HS2 we’re creating the next generation of engineers and construction workers, a trend that will continue as our construction programme gathers momentum going North.”

A further 210 UK businesses joined HS2’s supply chain this quarter, taking the current number of unique suppliers to 2,760 across all 12 UK nations and regions. Sixty one per cent of those actively engaged in the supply chain are SMEs.

The drive to upskill the next generation also continued, with 45 new apprentice starts recorded in Quarter Two, putting HS2 firmly on track to reach its target of creating 2,000 new apprentice starts.

HS2 and its supply chain partners are currently recruiting for over 300 live vacancies. For more information, visit hs2.org.uk/careers

Aegean Airlines will commence twice-weekly flights between Birmingham and Athens from 28 March.

Aegean is part of the Star Alliance group, which has six other carriers at Birmingham.

Tom Screen, aviation director at Birmingham Airport, said: “We are thrilled to welcome back Aegean.

“I’m sure these Athens services will be well subscribed.”

Aegean will operate a A320 on the Birmingham-Athens route.

Flights are scheduled to arrive into Birmingham at 9.45am and depart to Athens at 10.35am every Tuesday and Friday.

Business Travel Sector Focus December 2022/January 2023 CHAMBERLINK63
A Greek airline is returning to Birmingham Airport from Spring 2023 – after a five-year break. Back in Birmingham: Aegean Airlines Orange army: Some of HS2’s growing workforce
Aegean Airlines flies back to Brum

Quilter Cheviot launches second growth fund

Quilter Cheviot has announced the launch of the Climate Assets Growth Fund, in addition to its already successful Climate Assets Balanced Fund.

The Climate Assets Growth Fund will focus on sustainable investment to provide clients with long-term capital growth. The new fund will have an equity allocation between 75 per cent and 95 per cent, compared to 60 per cent to 75 per cent for the Balanced fund.

Managed by Quilter Cheviot’s head of sustainable investment, Claudia Quiroz, alongside deputy fund manager Caroline Langley, this launch marks the next step in expanding Quilter Cheviot’s sustainable investment offering.

The Climate Assets Balanced Fund, which was recently renamed to accommodate the launch of the Climate Assets Growth Fund, launched in 2010 and has subsequently built an AUM (assets under management) of around £400m. Together with the Balanced Fund, the Climate Assets Growth Fund will focus on investment opportunities that arise from companies providing solutions to improve resilience to climate change and healthcare challenges.

It will seek to invest across clean energy, food, health, resource efficiency and water as positive investment themes, while specifically avoiding companies generating revenue in industries such as alcohol, armaments, fossil fuels, gambling and tobacco.

Claudia Quiroz, head of sustainable investment at Quilter Cheviot, said: “We are delighted to be expanding the Climate Assets strategy with the introduction of a growth fund.

“Witnessing the increase in investors’ awareness of climate change and speaking with financial advisers and clients alike, it is clear there is a desire for a growth fund with a sustainable investment philosophy, using the same tried and tested approach we have developed over 12 years.”

Digital transformation could grow economy

More than a quarter of UK middle-market businesses see investment in digital technology as their key cash outlay, a new report reveals.

Around 28 per cent of middle market businesses surveyed now consider digital transformation to be their single most important area of investment, according to RSM UK’s latest ‘The Real Economy’ report.

A further 58 per cent of businesses view digital transformation as among their most important investment priorities. Despite the bleak economic outlook, almost half (49 per cent) of businesses said they are determined to continue with their planned digital investment, while a further quarter (24 per cent) plan to scale it up.

The report also found over two thirds of businesses expect digital investments to become a higher strategic priority over the next three years. Only one in five businesses plan to reduce or cancel their investment in digital transformation.

The areas considered a top priority for investment include digital marketing, followed by CRM and customer analytics and data analytics and business intelligence. Artificial intelligence (AI) and machine learning was a lower priority.

Encouragingly, almost half of businesses surveyed said they had substantially achieved their digital transformation goals, while over a third said they

“Over the next five years we would expect to see the number of UK businesses investing in AI increasing across all business types and sectors. We want to see the government prioritising AI in its industrial strategy to create the right conditions for research and investment in AI so that the UK becomes a world leader in the field.

“While it’s encouraging to see so many middle market businesses prioritising investment in digital transformation, those that don’t have a clear digital strategy driven from the top are less likely to achieve long term return on investment. A good digital strategy should consider the customer, employees, data security, wider architecture, skills and culture, and above all it should be aligned to the wider business strategy.”

were still some way off this. Almost a third said that, although they have plenty of digital activities, they didn’t have a formalised digital transformation strategy in place.

Mark Taylor (pictured), regional managing partner of RSM West Midlands, said: “These latest findings are in stark contrast to business response to previous economic downturns including the 2008 financial crisis, when investment in technology was one of the first things to be cut.

“It now seems that, for the majority of businesses, investment in digital technology is seen as business essential and not an optional overhead that can be cut when times get tough. Some of this mindset shift may be down to the Covid pandemic experience, when all businesses were reliant on digital technology to remain operational.

“In Birmingham, just one of the initiatives that showcases the growing relevance of the city as an important cluster for the tech sector is Birmingham Tech Week, which took place last month.

Sector Focus Finance 64 CHAMBERLINK December 2022/January 2023
Delighted: Claudia Quiroz
It now seems that, for the majority of businesses, investment in digital technology is seen as business essential and not an optional overhead that can be cut when times get toug
Encouraging priorities: Mark Taylor

Report highlights threats to firms

More than half of Midlands businesses are prioritising immediate action on supply chain issues, skill shortages and energy costs ahead of long-term strategies, a new report reveals.

With organisations facing an increasing number of economic pressures, findings from a new PwC survey reveal more than 50 per cent of businesses in the region are tackling short-term operational improvements over long-term strategic solutions.

Of the immediate challenges to business growth, ongoing supply chain issues, skills shortages, and rising energy costs are the most immediate threats to Midlands businesses.

The focus on the immediate has pushed some of the strategic mid to long term priorities of businesses such as ESG down the list, with almost half of Midlands respondents saying net zero strategies are less of a priority than last year. However, the majority of investors in the U, say ESG remains a factor in their lending decisions.

PwC’s Business Restructuring Services team surveyed 400 distressed businesses across the UK, including listed and private

companies with revenues spanning £25m to more than £1bn and 165 investors, to find out how they are responding to the economic downturn with findings showing the majority are highly focused on getting through the short term challenges.

The report highlights how businesses are planning to respond to the challenges they are facing with many recognising the value of restructuring and introducing operational improvements. When asked what steps Midlands

personnel, restructure business models and supply chains motivated by improving working capital efficiency and rationalising costs to offset energy costs and other inflationary pressures.

Nearly a quarter of Midlands businesses have said they intend to downsize their workforce through automation, although the report also showed that 65 per cent of

Midlands businesses considering automation aren’t planning to reduce their staff numbers.

Edward Williams (pictured), Deals Partner at PwC, said: “Businesses across the UK, including the Midlands, are focused on short-term financial positions and tackling the immediate economic challenges. While this is understandable given the current climate, it leaves them less prepared for the issues of tomorrow. Where at all possible, businesses should also implement long-term strategies such as upskilling and digitisation to futureproof and help them to remain attractive to investors now and in the future.

businesses were taking to improve, business performance digital transformation was the most popular followed by supply chain management or optimisation.

Over the next two years, businesses will review

“The latest insolvency stats from R3 showed the third highest rate of insolvency since January 2019, which is a sobering reminder of the scale of the challenge facing our economy. The survey results show a mismatch exists between what lenders are looking for and what businesses are focusing on, especially in ESG where this has become less of a priority for businesses.”

On Friday 7th October, the proposed move to merge Bespoke Tax Accountants into Bishop Fleming was completed, adding its Cheltenham base to its offices in Bath, Bristol, Exeter, Plymouth, Torquay, Truro, and Worcester.

The move comes on the back of impressive financial results posted by Bishop Fleming in 2021 2022, which saw fees grow by nearly 19%, and considerable growth by its Bristol and Worcester operations. In September, it was ranked fifth in the UK in the Accountancy Age Mid-Tier Power Index.

Bishop Fleming’s Manager Partner Andrew Sandiford said:

“It has been a long-term strategic ambition to strengthen our footprint between our Bristol and Worcester offices, not only as a platform for further growth , but now also to meet the economic challenges that lie ahead. Integrating Bespoke as our new Cheltenham office provides the perfect foundation to support and grow our clients in the Three Counties of Herefordshire, Gloucestershire, and Worcestershire.”

Neil Denniss, a founding Partner of Bespoke, said:

“We started our business in 2011 with just five people. Eleven years on and our business has grown ten-f old. We have been looking towards future succession and have been seeking the right partner to take our business on the next stage of its journey.

“With our shared focus on owner-managed businesses and individuals, we felt there was a real synergy between us. Having now joined Bishop Fleming we have secured the future of our business and our people, whilst also introducing our clients to an enhanced range of services at a time when they need support the most. We are delighted to be part of the fantastic Bishop Fleming team.”

Following record recruitment in 2022, including over 60 new apprentices who joined in September, the additional headcount from Bespoke will take Bishop Fleming’s headcount to over 480 people.

Alongside Bishop Fleming’s Worcester office, which has just been refurbished, the two offices a re now a team of nearly 100 people across the Three Counties with plans to increase this further.

Andrew added:

“We are delighted to welcome the Bespoke team into our business, and we are excited for the opportunities this move will bring. But we won’t be standing still. We will be immediately recruiting more roles from partner to apprentice, including in Cheltenham, and we encourage any interested people t o contact us to find out more about our exciting plans.”

December 2022/January 2023 CHAMBERLINK65 Finance Sector Focus
‘The latest insolvency stats from R3 showed the third highest rate of insolvency since January 2019’
or
Short-term challenges: Edward Williams
For more information about Bishop Fleming visit bishopfleming.co.uk
contact us on 01392 448800
The Bespoke Team

Lime expands into Midlands

The clinical negligence team of Lime Solicitors is expanding into the West Midlands with the transfer of legal director James Anderson to Birmingham.

Previously based in the East Midlands, James will now take the lead in developing the law firm’s clinical negligence offering in the west of the region. James – who joined the team as a paralegal in 2013 before qualifying as a solicitor in 2017 and working his way up to legal director – specialises in birth injury, missed diagnosis of cancer, orthopaedic injuries and negligently-performed surgery claims.

He said: “I am truly thrilled to have moved to the Birmingham hub and to be helping expand our offering in the city and wider West Midlands region. I became a clinical negligence lawyer because I am passionate about helping people. Giving my clients a voice and fighting to get the answers they deserve is extremely rewarding.”

Kang & Co raises funds in aid of mental health

Staff at a Birmingham law firm clocked up 60 miles in 60 days to hit a fund-raising target of £2,000 in aid of the largest mental health charity in the West Midlands.

The target was reached after motoring and criminal defence law firm Kang & Co Solicitors partnered with Birmingham Mind mental health charity.

Birmingham Mind has provided continuous mental health support for 60 years, and to mark the occasion, Kang & Co Solicitors staff took part in their 60 miles in 60 days challenge.

Over the last few years, Kang & Co Solicitors have been committed to supporting a different charity each

year including Birmingham Dogs Home, Acorns Children’s Hospice and World Against Single Use Plastic and Sense. They have raised thousands of pounds for the causes in the process.

years have taken a huge hit on the mental health of many in our nation going unsupported.

“We felt that this year it would be important to raise further awareness and backing towards Mental Health support. It has been an honour partnering up with the brilliant people at Birmingham Mind mental health charity during their 60th anniversary and we are pleased that we have been able to raise funds for them.”

Kang & Co director Manjinder Kang said: “I think more so than ever in recent memory, it is hugely important to show support for mental health charities. The last few

The charity offers a range of services which help support people in various ways such as supported housing, residential care, carers wellbeing service and a mental health helpline.

Recruitment scheme takes off

Law firm advises on care home deal

Law firm Mills and Reeve has helped secure high quality care for care home residents across the South-West following the acquisition of Cornwall’s largest provider of care.

The Cornish group has been acquired by Sanctuary, one of the largest not-for-profit housing associations in England and Scotland.

Julian Smith, head of independent Sector Health, led the transaction for Mills & Reeve.

He said: “We were delighted to help make this deal happen. A huge number of talented and committed people across teams from Cornwall, the Midlands and beyond have helped to secure the future of a provider which cares for over 1,000 residents and we wish them all the best.”

West Midlands-based Talbots Law has marked the next stage of its 150-strong recruitment campaign in 2022 by setting ten members of the team on their path to becoming qualified solicitors.

Adeela Ali, Cindy La, Denielle Chatta-Sandhu, Dominic Bowen, Emma McIntosh, Sharon Garcha, Shaye McInnis and Zara Rafiq became trainee solicitors, each undertaking a Training Contract which will see them specialise in their chosen area of law.

This is the second intake this year at the employee-owned Midlands law firm and brings the total number of current trainee solicitors to seventeen, with a commitment to offering a further twenty positions to other colleagues in 2023 and 2024.

The new trainees are joined by Abbie Danks and Ethan Davis, who both started their coveted solicitor apprenticeships.

Rachel Pardoe, HR director at Talbots Law, said: “We are really pleased to have so many colleagues starting their training contracts and solicitor

apprenticeships. This is testament to the commitment, quality and ability of the amazing people that are part of our employee-owned business. Investment in staff is so important to our business; we want to support and encourage them to be the best they can be.”

Denielle Chatta-Sandhu, a new trainee solicitor with Talbots, said:

“It has long been my dream to become a solicitor and I feel incredibly grateful to Talbots for giving me an opportunity to achieve it.”

The company is also actively recruiting for new positions in four of their eight offices, with opportunities becoming available throughout the year.

66 CHAMBERLINK December 2022/January 2023 Sector Focus Legal
‘It has been an honour partnering up with the brilliant people at Birmingham Mind mental health charity’
Thrilled: James Anderson Important support: staff at Talbots trainees

Sadly, it is a fact that when times are hard, the incidence of financial abuse increases. Victims of financial abuse can experience money being withdrawn without their knowledge, pressure to pass over bank cards and sign over other assets, even including their house to their abuser.

Dealing with this type of abuse successfully can be a long hard process in itself, and as with many things, being able to prevent or mitigate the worst of it is undoubtedly better.

Powers of attorney for your property and financial matters are the right place to start. They can be made by anyone over the age of 18, so long as they can demonstrate their understanding of the document and how it works. Powers of attorney are powerful documents and authority must be given to those we trust to look after us should we lose mental capacity or become unable to carry out our affairs in our usual way.

In the right hands, attorneys can protect us from rogue tradesman, nuisance calls and aggressive selling, individuals “over keen” to help with shopping or banking to name but a few issues.

Every lasting power needs to go through a registration process which is taking several weeks; so, if you or a family member is concerned about untow ard financial management going on, you can discuss having a temporary general power put in place to allow your attorneys to take more immediate control. As before, you must be over 18 and clearly understand the document, which in themselves, only last a year, but this is plenty of time to allow for the lasting power to be completed and registered.

The take away message is that trusting your attorneys is absolutely key and if you have any worries and concerns about who to appoint and how it all works, please come and talk to us, it might be the best thing you do today.

If you believe a close friend or family member is vulnerable or unable to look after their affairs, we provide a specialist service for vulnerable clients.

Contact Annabel Kay, (pictured) Head of Vulnerable Client Services.

December 2022/January 2023 CHAMBERLINK67 Legal Sector Focus
T: 0345 20 73 72 8 E: info@thursfields.co.uk W:
thursfields.co.uk
We know that the UK is facing pressing financial problems, and these are not showing signs of improving anytime soon.
Chamberlink 68 CHAMBERLINK December 2022/January 2023

Academy to reverse tooling skills crisis

The UK’s first Precision Tooling Academy has been launched thanks to a pioneering partnership between In-Comm Training and Brandauer.

Over £1m has been invested by the two strategic partners to create a commercial toolroom in the training provider’s facility in Aldridge, which will produce complex tooling, as well as acting as a professional training ground for the toolmakers and designers of the future.

The Precision Tooling Academy aims to offer companies access to professional toolmaking courses, upskilling opportunities for qualified engineers looking to diversify their skills and a Level 6 Tool Process Design Apprenticeship to develop the next generation of talent.

Up to 35 individuals in the first twelve months will be able to learn on live tooling projects that will be producing hundreds of thousands of parts every week and will give Brandauer and other tooling experts the opportunity to reshore more manufacturing projects from Asia, the EU and the US.

Gareth Jones, managing director at In-Comm Training, said: “We have always placed employers at the heart of our approach to skills and, through our close relationship with Brandauer, identified a real demand to create and upskill engineers into world-class toolmakers.

“This isn’t just a ground-breaking project for our two businesses, but for manufacturing as a whole. We immediately have provision for 35 training places, yet this could easily expand with more companies getting involved. This is open to everyone, whether you are an OEM or part of the supply chain.”

Rowan Crozier, CEO of Birmingham-based Brandauer, said: “This is a real industry collaboration featuring some of the best names in training, toolmaking and tool design. We are talking about one of the ‘great’ manufacturing disciplines and we’re in a real pinch point now where a lot of the skills could be lost forever with people retiring.

“Return on investment for companies looking to get involved is relatively quick, with an average toolmaker recruitment fee of £6k (if you can find them) and £1k savings from every press tool set right, first time.”

Apprenticeships will also be offered in the form of a Level 6 in Tool Process Design, an advanced course that has been shaped in partnership with the Confederation of British Metalforming (CBM).

“Lots of conversations turned into a rough plan to create an advanced training academy that is embedded into a live commercial toolroom. This would serve two purposes; provide the best possible hands-on practical and theoretical training, whilst also giving the precision stamping specialist additional capacity to meet the growing global demand for more UK made tools. A win-win and we’ve both backed it to the tune of £1m.”

The latter will be a crucial ambassador and the End Point Assessment Centre for the qualification, which covers CAD training, blanking/form tools, simulation, SMED and lean and APQP/PPAP quality certifications.

Gareth Jones concluded: “Our approach is all about bringing industry and training specialists together to ensure we deliver current and future skills.”

Jaguar Land Rover (JLR) and Wolfspeed, Inc. have announced a strategic partnership to supply Silicon Carbide semiconductors for next generation electric vehicles, delivering increased powertrain extended driving range.

Under its Reimagine strategy, JLR is transforming to an electric-first business, to become carbon net zero across its supply chain, products, services, and operations by 2039.

Wolfspeed’s advanced Silicon Carbide technology will be used specifically in the vehicles’ inverter, managing the transfer of power from the battery to the electric motors. The first Range Rover vehicles with this advanced technology will be available from 2024, and the new all-electric Jaguar brand the following year.

The partnership builds on Wolfspeed’s existing relationship with the race-winning Jaguar TCS Racing team competing in the ABB FIA Formula E World Championship, where its advanced

Silicon Carbide technology has been used to accelerate on-track efficiency and performance. The agreement is the latest in JLR’s programme of establishing strategic partnerships with industry leaders for its future modern luxury vehicles: in February 2022, JLR announced a partnership with NVIDIA focused on softwaredefined, advanced automated

driving systems for next-generation vehicles starting in 2025.

Thierry Bolloré, outgoing chief executive officer, Jaguar Land Rover, said: “We are not strangers, having collaborated together with the Jaguar TCS Racing team for the last five seasons. By developing that into a strategic partnership as part of our Reimagine strategy, we can integrate Wolfspeed’s advanced Silicon Carbide technology into our

next generation electric vehicles, delivering extended range and performance capabilities for our clients.”

Wolfspeed president and CEO, Gregg Lowe, said: “Wolfspeed is proud to partner with JLR, supporting its bold commitment to electrify its iconic brands.

“The energy efficiency of Silicon Carbide will play an essential role as Jaguar Land Rover pursues its own zero carbon goals, and as the world transitions to an all-electric transportation future.”

The partnership agreement sees Jaguar Land Rover participate in the Wolfspeed Assurance of Supply Program, to secure the supply of this technology for future electric vehicle production needs.

This will enable greater visibility and control over Jaguar Land Rover’s future supply chain and is key to the new value chain approach of the company’s operations and supply chain under the leadership of Barbara Bergmeier, executive director of Industrial Operations.

Manufacturing Sector Focus December 2022/January 2023 CHAMBERLINK69
‘We have always placed employers at the heart of our approach to skills’
Partners (left to right): Marcus Gardner (Hexagon), Geraldine Bolton (CBM), Stuart Berry and Rowan Crozier (both Brandauer), Gareth Jones (In-Comm Training), Adrian Howell (Inventive Engineering & Design) and Bekki Phillips (In-Comm Training)
Superior Silicon Carbide JLR and Wolfspeed in ‘electric’ partnership

Family firm moves into Blythe Valley

A Solihull family-owned company is broadening its horizons after taking 42,000 sq ft of accommodation in the latest letting at one of the Midlands’ premier business parks.

Reeley Ltd, one of the UK’s leading specialists in lifts, escalator and stairlift components, is taking the unit on a ten-year lease at Blythe Valley Park’s Connexion II industrial scheme.

Founded in 1989 by Harold Reeley and now owned and managed by his daughter Angie, the business has grown into a multimillion-pound operation, with a turnover of £3.5m.

Reeley is taking one of three units ranging from 25,000 to 50,000 sq ft at the Connexion II industrial campus located off junction 4 of the M42 after relocating from Monkspath.

Managing director Angie Smith said: “I took over the business in 1999 after my dad died. Mum was dependent on the business for income, and I had to step up fast and hit the floor running.

“Working alongside my husband, Gary we operated from our spare bedroom and soon our can-do attitude, technical knowledge and fast response built us a strong reputation in the industry.

“Here we are now taking space to future-proof the business for another 20 years to accommodate growth for the next generation, which includes my daughter and her husband.”

Reeley is looking to relocate in February 2023 with the first unit at Connexion ready for occupation in December of this year.

Deborah Fennel, park manager at Blythe Valley Park, said: “Reeley is going to fit right in at Blythe Valley Park. They share many of the values of our forward-thinking

office occupiers who want a firstclass working environment with wellbeing as its focus.

“Positioned right at the front of the business park, Connexion II offers convenient access for their trade customers, and I think their team will enjoy many of our community events too.”

Blythe Valley Park is owned by Frasers Property, combining industrial and offices with occupiers including Lounge Underwear, Siemens, Oracle, GKN Aerospace, Wavenet and ZF Group.

Manufacturer to increase premises

Daikin, the Japanese multinational air conditioning manufacturer, has doubled its office space in Birmingham Business Park in a deal secured by KWB.

Partner agreed for Arden Cross project

Arden Cross Limited, the consortium behind the £3.2bn, mixed-use commercial and residential destination next to Birmingham Airport, has agreed a landmark development deal with national developer Muse.

The agreement will see the 140 Ha (346-acre) Arden Cross regeneration move forward with one of the UK’s leading names in mixed-use development.

Muse will partner Arden Cross in pushing ahead with plans to create 3,000 new homes, up to six million sq ft of employment space and up to 27,000 new jobs. The first phase of development could come forward as early as 2025 with a range of facilities and employment opportunities created.

The link up with Muse comes after Arden Cross Limited recently signed a Memorandum of Understanding (MOU) with University Hospitals Birmingham (UHB) and with the University of Warwick to explore opportunities for bringing forward a new Medical & Technology Campus to deliver world-beating innovation in the healthcare and technology sectors.

Ben Gray, project director with Arden Cross Ltd, said: “Arden Cross is focused on delivering sustainable growth for the region and the whole of the UK and we know Muse will help us achieve this. We’re committed to working together to deliver transformational change for the region.”

Maggie Grogan, development director for Muse, said: ‘This is a truly unique opportunity to bring forward a landmark destination for the UK that’s a beacon for growth in the Midlands and we’re immensely proud to be joining the team.”

The company has expanded at 2470 Regents Court by taking the entire 4,705 sq ft first floor office suite. It now occupies the whole two-storey building which is over 9,500 sq ft.

The extra space will support Daikin’s growing sales team as it expands into new markets, including ground source heat pumps. They will benefit from modern open plan offices with new shower facilities, Daikin’s very own air conditioning and dedicated car parking in addition to on-site shops and amenities and a programme of regular events and clubs.

Located off Solihull Parkway, within 148 acres of mature parkland, Birmingham Business Park comprises 2.4 million sq ft of high-quality office space and is home to 10,000 employees in more than 115 companies,

including Rolls Royce, IMI, Fujitsu, GKN and Changan Automotive. Due to the lack of quality space in the area, Vector has also refurbished 2460 Regents Court at Birmingham Business Park, bringing forward a Grade A standard, self-contained building totalling 5110 sq ft which KWB are marketing along with joint agents Peter Clarke.

Malcolm Jones (pictured) of KWB Office Agency, acted on behalf of landlord Vector, who had extensively refurbished the office suite to Grade A standard. He said: “It was a pleasure to assist Daikin with their expansion into the rest of 2470 Regents Court, especially given the current shortage of high-quality offices available in Birmingham’s out of town market.

“This extra space provides their people with a high-quality environment and room to grow along with easy access to the motorway network, Birmingham International Station and Birmingham Airport.”

Sector Focus Property 70 CHAMBERLINK December 2022/January 2023
New horizons: Angie Reeley, Gary Reeley and Deborah Fennel Unique opportunity: Ben Gray and Maggie Grogan
December 2022/January 2023 CHAMBERLINK71 Chamberlink

Local firms back Digital Innovators

Training provider Digital Innovators marked Birmingham Tech Week by announcing support from 25 major regional employersincluding HS2, the NHS and Vanti - to boost digital skills.

Run in partnership with UK’s leading property provider dedicated to the growth of the science and tech sector Bruntwood SciTech, the programme gives young people, who are either currently studying at college, unemployed or not receiving formal education, access to unique career changing opportunities with sector leading employers across the West Midlands.

As a not-for-profit training provider, Digital Innovators specialises in facilitating digital skills development within the region which aims to address the £50bn national gap in digital skills. The Digital Ideator programme launched at the start of 2022 and is supporting 382 students in the region.

Mick Westman, founder and managing director of Digital Innovators, said: “It’s brilliant to partner with Bruntwood SciTech on the Digital Ideator programme so that we can offer amazing career development opportunities for young people with local employers. Delivering the programme at the Innovation Birmingham tech campus gives students access to a professional work environment and a community of large enterprises as well as digital entrepreneurs.”

Mum’s apprenticeship success helped by PTP

A single mum fought back from a gruelling 18 months in which both her paternal grandparents died to complete her apprenticeshipsupported by Midlands training experts Performance Through People (PTP).

Single mum Steph Hodgkiss combined home-schooling her son and her own online apprenticeship training with her job working for food retail, wholesale and distribution group AF Blakemore & Son at the height of the Covid pandemic.

She had barely started the course when she suffered a double bereavement – the loss of both paternal grandparents.

“My Nan had already been ill and died just 12 days after my Grandad died from Covid,” Steph recalled. “I needed to be there for my parents, but the support I received throughout that awful time from my PTP tutor Marie Bull was amazing.”

PTP is part of the BCTG Group, the Black Country-based training organisation which supports almost 10,000 young people and adults each year.

Steph said: “The fact that I was able to carry on with my apprenticeship despite all the adversity made me realise that I’m mentally stronger than I thought.”

Steph, from Bloxwich in Walsall, completed her Customer Service Specialist Level 3 apprenticeship in 18 months, achieving a distinction in her final assessment.

Steph added: “My apprenticeship began just as Covid hit, so I was concerned when I was unable to have face-to-face meetings to go through anything I needed further guidance with.

“However the amount of guidance throughout was most definitely the driving factor in helping me achieve my end goal.

“I have to thank my tutor, Marie, for all of her hard work, putting up with my endless questions and pushing me to achieve my best.”

Marie Bull, learning and development tutor at PTP, said: “Steph signed up just as Covid started but she showed real commitment throughout the course, even in the face of her double bereavement. She is now working on a special project for Blakemore and I’m encouraging her to take the next step with her training for her career. I’m very proud of her.”

Schoolchildren get lesson in the technology of the future

Aston University gave more than 500 schoolchildren a glimpse of their digital future in a one-day hi-tech event held at Villa Park.

Pupils flocked to Cityfest 2022, a one-day festival held at the home of Aston Villa which showcased the technologies they are likely to be using in the cities of tomorrow. The showcase introduced them to the latest ideas in virtual reality, future vehicle technologies and sustainable and inclusive living.

Also on display at the event was an F1 car built by Aston University students, state-of-the-art 3D printing and devices controlled by thought alone – including a flying drone.

The event also highlighted inclusivity in engineering and featured a contribution by Women in Engineering, Science & Technology (WEST), an Aston University society that aims to inspire girls and women to study and work as engineers and scientists.

The showcase was the idea of Aston University photonics professor, David Webb. He said: “The event was designed to give the adults of the future a view of the smart city they will be living in.

“We hope to have inspired some of them to consider careers in science and technology and contribute

themselves to the innovations of the future.

“Staging an event of this scale was only possible thanks to the contributions of about 60 volunteers from all areas of the university’s College of Engineering and Physical Sciences.

Sector Focus Skills 72 CHAMBERLINK December 2022/January 2023
Boosting digital skills: Digital Innovators Real commitment: Stephanie Hodgkiss Digital future: (From left) engineering students Ananya Pikale, Adil Miah, Daniel Mcmurray
Skills Sector Focus December 2022/January 2023 CHAMBERLINK73
74 CHAMBERLINK December 2022/January 2023 Sector Focus Technology

New tech investments in the West Midlands

Six high growth technology companies have announced investments into the West Midlands following Birmingham Tech Week.

The announcements came from Voilo, carbonTRACK, Apptegy, Mind & Matter, Primacy and Fincra.

The investments will bring up to an initial 73 new jobs to the region across a range of roles, with further job creation expected over the coming years.

CarbonTRACK announced that it projects recruiting up to 15 additional people in the city by 2023 while Voilo agreed to recruit eight employees by April 2024.

Apptegy, a US company specialising in website and app development for schools, announced that it will open a new UK headquarters in Birmingham. The investment will create an initial eight jobs.

India-based edtech company, Mind & Matter, is expected to bring twelve jobs to the region as it establishes a new international office in Birmingham. The business is also participating in the Global

Growth Programme – a support package for international companies looking to grow in the UK.

Primacy, a Singapore-based RegTech company and international payments solutions provider Fincra, have also been awarded places on the West Midlands Global Growth Programme.

The time is Nowcomm

IT provider Nowcomm has been named as an approved government G-Cloud 13 framework supplier of cloud software services.

Nowcomm was successful in their bid to be named as a supplier on G-Cloud 13 Lot 2; cloud software and will be able to continue delivering cloud services and support relating to cyber security, networks and collaboration.

Ian Ward, leader of Birmingham City Council, said: “This is a golden decade of opportunity for Birmingham and these important investments reinforce that the city is the UK’s standout location for innovation and digitally-integrated expertise.”

Uzoamaka Pauline Okoro, Fincra’s chief operating officer, said: “The prospect of a partnership between our talents in the Midlands and Africa excites us. We already have a fantastic team we work with in Africa, and we can’t wait to share and learn from our new team in Birmingham.”

Skills bootcamp boosts careers

A new skills bootcamp in front end development was launched by education provider edX, alongside the Department for Education’s skills for life initiative and the University of Birmingham.

The aim of the fully funded bootcamp is to upskill the next generation of skilled web developers. The £4,000 course fees are fully funded by the Department for Education’s Skills for Life initiative.

Attendees will have the opportunity to build career-relevant skills over a 16-week online, parttime course.

During the course, students will get to grips with in-demand and market-relevant skills including HTML5, CSS3, JavaScript, jQuery, React.js, ES6 and Node.

Students will also receive career advice from edX’s career engagement network, which will help them chart a clear path to employment through CV and interview preparation, one-to-one coaching, careers fairs and more.

Sumaya Hassan, who took the University of Birmingham coding boot camp in 2021, secured a top technology job with global activewear brand Gymshark after completing her programme.

The former care assistant is now a junior front-end developer at Gymshark’s headquarters in Solihull.

Couldn’t be happier: Sumaya Hassan

Sumaya said: “Coming from a life science background, I completely changed my career and was curious about how I’d find entering the industry. I couldn’t be happier in my new role with Gymshark.

“It’s been brilliant putting what I learnt on the course into practice at my new job. I couldn’t recommend a career in technology highly

enough for anyone looking for a change or to upgrade their skills.”

To be eligible for the skills bootcamp in front-end web development, applicants must be aged 19 or over, living or working in England, have a passion for a new career in tech and have not attended a previous skills bootcamp.

The G-Cloud-13 framework provides cloud hosting and software services to UK central government departments and all other public sector bodies. It consists of a series of framework agreements with suppliers from which public sector organisations can buy services with on demand and payment options, removing the need to run a time consuming, full tender process.

The initiative is targeted to simplify the procurement of IT services by UK public-sector bodies.

The benefits of the G-Cloud framework include access to multiple suppliers and flexible cloud services, including a high number of SMEs, quick and easy route to market access to the latest cloud technology and innovation.

James Baly, founder and front office director at Nowcomm, said: “G-Cloud 13 Framework is instrumental to us in helping organisations on their digital transformation journey.

“The current unstable economic situation means some public sector organisations may struggle with attempting to automate and digitalise more of their infrastructure.

“Moreover, as the demand for greater network bandwidth is increasing, so is the threat of cyber-attacks. Our security first approach to hybrid work and networking enables us to deliver sustainable highperformance, functionality, and efficiency while reducing risk and increasing visibility.”

Nowcomm is the highest certified Cisco Gold Provider (MSP) based in the Heart of England and part of an exclusive club to hold both Cisco Gold Partner and Master Collaboration status.

December 2022/January 2023 CHAMBERLINK75 Technology Sector Focus
‘This is a golden decade of opportunity for Birmingham’

Spring season goes on sale

BirminghamRephave revealed a host of new productions for their spring 2023 season, including a brand-new production of the stage adaptation of John Steinbeck’s classic novel, ‘Of Mice and Men’.

In response to cost-of-living challenges, The Rep has also introduced additional discounted ticket initiatives in order for audiences to continue enjoying live theatre.

‘Of Mice and Men’ (18 March to 8 Apr 2023) will be directed by Rep associate director, Iqbal Khan, who directed the Opening Ceremony for the Birmingham 2022 Commonwealth Games.

Co-produced by The Rep in 2019 as part of its first UK tour, ‘Pride and Prejudice* (*sort of)’ (17 to 22 April 2023) returns to the venue after a triumphant run in the West End.

After a sold-out run in 2022, ‘RUSH: A Joyous Jamaican Journey’ (26 to 29 April 2023) returns to The Rep. The popular production tells the story of Reggae music and the Windrush Generation.

‘The Beekeeper of Aleppo’ (13 to 17 Jun 2023) is an intimate look at the lives of one couple, Afra, an artist blinded by an explosion, and her beekeeper husband Nuri as the couple escape Syria for, eventually, the UK.

The Rep also continues its programme of theatre for families with ‘The Tortoise and the Hare’ (23 to 25 Feb 2023).

This Christmas, ‘Nativity! The Musical’ (19 November to 7 Jan 2023) returns home to The Rep for the first time following its world premiere here in 2017.

2023 begins with the world premiere of ‘Spitting Image Live’ (1 Feb to 11 Mar 2023), directed by Birmingham Rep’s artistic director Sean Foley, and written by Al Murray, Matt Forde and Sean Foley.

Rachael Thomas, executive director at The Rep: said; “Spring 2023 promises to build upon The Rep’s commitment to bringing the very best theatre to Birmingham and West Midlands’ audiences.”

CBSO chief executive moves to new role

Stephen Maddock is stepping down as chief executive of the City of Birmingham Symphony Orchestra (CBSO) at the end of April 2023 to become principal at the Royal Birmingham Conservatoire.

He joined the CBSO as chief executive in October 1999, following seven years as administrator of the BBC Proms. During his time in post, the CBSO has won consistent acclaim for its work with music directors Sakari Oramo, Andris Nelsons and Mirga Gražinytė-Tyla, and principal guest conductors Edward Gardner and Kazuki Yamada (who becomes chief conductor and artistic advisor in April 2023).

In this period, the CBSO and its choruses have undertaken 77 tours to 34 countries in four continents, most recently a US tour which ended in a sold-out concert at Carnegie Hall, New York.

Stephen has served on a range of local and national boards including Culture Central, Marketing Birmingham, the Association of British Orchestras and the Henry Barber Trust. A frequent broadcaster, he has been half of the Midlands team on BBC Radio 4’s longest-running quiz show, Round Britain Quiz, since 2003. He was awarded an OBE for Services to Music, particularly in the West Midlands, in the Queen’s New Year Honours 2017.

Stephen said: “It has been an immense privilege to lead such a wonderful organisation for more than two decades. I am very proud of everything that the CBSO family has achieved during this time and will watch with interest as they continue to develop and inspire people with great music in the coming years.

“I am hugely excited by my new role at Royal Birmingham Conservatoire – like the CBSO, this is an outstanding Birmingham institution with a global reach, and like CBSO it has superb facilities in which to create and listen to music. I look forward to leading RBC on the next stage of its development, as it continues to open up world-class musical training to the broadest possible range of students.”

Singing sensation joins ‘My Fair Lady’

Birmingham Hippodrome have announced that opera superstar Lesley Garrett will be playing the role of Mrs Pearce in Lerner & Loewe’s critically acclaimed ‘My Fair Lady’ when it comes to the city in March.

Lesley is Britain’s best-known soprano, regularly appearing in opera, musical theatre, concert, on

television and CD. For more than 30 years she has enjoyed one of the most successful careers of any modern-day, classically trained soprano, winning both critical acclaim and the affection of many fans and music lovers through the breadth and diversity of her work.

Internationally Lesley has performed throughout Europe, the USA, Australia, Russia, Brazil, Japan, Malaysia, Taiwan and South Korea.

Directed by Bartlett Sher, this production, which premiered in the spring of 2018 at Lincoln Center’s Vivian Beaumont Theater, was the winner of the Tony Award for Best Costume Design, five Outer Critics’ Circle Awards including Best Musical Revival, the Drama League Award for Outstanding Musical Revival, and the Drama Desk Awards for Best Musical Revival and Costume Design.

Tickets for My Fair Lady can be booked at www.birminghamhippodrome.com or by calling 0844 338 5000*

Rep to help those in need

Birmingham Rep have announced a collaboration with the Trussell Trust in order to help those who may be facing a challenging winter - with 51 per cent of children in Birmingham living in the 10 per cent most deprived areas in the UK.

In partnership with the Trussell Trust’s food bank network, audiences and members of the public are now able to make donations to be shared with local foodbanks. Located in the theatre foyer, donations of non-perishable items can be made where they will then be distributed to food banks across the city with the help of The Rep’s volunteers.

Suzi Lea from Aston and Nechells Foodbank said:

“Nobody should have to come to a food bank, but this winter we are expecting many will have to come to access our support due to the cost-of-living crisis.”

For more information, visit Birmingham-rep.co.uk

76 CHAMBERLINK December 2022/January 2023 Sector Focus The Arts
End of an era: Stephen Maddock steps down ‘My Fair Lady’: Lesley Garrett as Mrs Pearce Rush: A Joyous Jamaican Journey
December 2022/January 2023 CHAMBERLINK77 Chamberlink

The Business of Sport

Birmingham has been named as the host of the 2026 European Athletics Championships.

The renovated Alexander Stadium, which was used when the Commonwealth Games took place in the city earlier this year, will be the venue for the event.

Confirmation came after Birmingham’s only rival, Budapest, withdrew from the bidding process.

It will be the first time the Championships have been held in the United Kingdom.

The news comes as another boost for the city on the back of its successful hosting of Commonwealth Games, when the Alexander Stadium attracted capacity crowds for athletics events.

UK Athletics (UKA) chief executive Jack Buckner said it was “wonderful news for athletics”.

He added: “UKA has held a long-time wish to deliver this event and we thank European Athletics for its faith in entrusting us with its most important competition.

City to host championships Moors join forces with sports charity

A drive to help more disadvantaged young people in Solihull harness the power of sports-themed personal development has been launched by Solihull Moors and charity Sport 4 Life.

The initiative, aimed at widening access to Sport 4 Life UK’s renowned training expertise, has kicked off with the launch of a Sports Leaders Qualification course for 13 to 18-year-olds.

Taking place at the Solihull Moors Football Club’s ARMCO Arena, attendees receive coaching and tuition from Sport 4 Life UK’s qualified tutors, leading to an accredited certificate proving a range of skill sets useful in the workplace.

Each year, Sport 4 Life UK works with around 2,000 young people not in education, employment or training (NEET) between the ages of 11 and 29.

Similarly, the Solihull Moors Foundation, the charitable arm of the football club, provides football-themed community activities to 2,500 people each year.

Rob Wells, head of business development at Sport 4 Life UK, said: “Our organisations are really well aligned and together we’ll be able to engage hundreds of more young people in the Solihull area by jointly delivering a range of initiatives based around sport and personal development.

“Crucially, this collaboration is going to make a big impact at a time when households are facing significant hardship, as it will enable young people to participate in sport and gain new skills, no matter their financial circumstances.”

Solihull Moors Foundation CEO Becci Fox said: “We already work with more than 20 local schools to improve social inclusion and tackle issues such as bullying and unhealthy eating, whilst encouraging children to make the most of their education.

“Our partnership with Sport 4 Life UK will further strengthen our offering, bringing in new layers of support to truly benefit those youngsters who are struggling.”

Based at Digbeth’s Custard Factory, Sport 4 Life UK uses sport as a vehicle to achieve sustained education, training and employment outcomes for young people.

“Our vision for the Championships is about record-breaking ticket sales and an amazing atmosphere for athletes to be inspired inside and outside the stadium.

“We have promised to deliver an amazing, innovative and game-changing Championships, and we're excited we can now put this plan into action.”

The Alexander Stadium in Perry Barr staged the athletics as well as the Opening and Closing Ceremonies of the 2022 Commonwealth Games.

The venue holds 18,000 spectators in its permanent configuration, with temporary seating raising the capacity to 30,000 for Birmingham 2022.

Henrietta Brealey, chief executive of Greater Birmingham Chambers of Commerce, said: “Just three months ago Birmingham 2022 Commonwealth Games closed with a joyous celebration of the region's musical heritage.

“While rather a lot has happened since, its pleasing to see legacy firmly on the agenda with hosting of world-class sporting events forming part of the city's strategy to promote Birmingham as the brilliant place it is to live, work and invest.”

Sector Focus Sport
78 CHAMBERLINK December 2022/January 2023
‘It will be the first time the Championships have been held in the United Kingdom’
Power of sport: Rob Wells and Becci Fox Back to the track: The Alexander Stadium

Chamber Insight

Focus on a member

Company:

Job Title: Managing director

What does your company do?

IJP Consultancy provides training and coaching services designed to improve business and personal performance predominately around sales and marketing

How did it all start?

I had been made redundant twice in the space of a couple of years in spite of delivering outstanding sales performances.

I had often considered setting up my own business delivering sales training, but I guess I was comfortable in the corporate environment.

I guess it was the kick start I needed. I thought If I am going to work for a d**khead I may as well be that d**head!

What’s your greatest achievement so far?

Still being here after eight years. Over 50 per cent don’t make it to five!

What is the biggest risk you’ve ever taken – and did it work out?

I tend to be risk averse, but I guess the biggest risk was setting up on my own as opposed to taking another corporate role.

Did it work out? – Well, no Ferrari on the drive yet, but last year was our best to date despite all the uncertainty following Covid.

What keeps you awake at night? Nothing really. I tend to sleep very well.

If you could turn the clock back, what would you do differently? I would have formed Strategic Alliances earlier with people who can put bums on seats and leave me to focus on delivery.

What has surprised you most in your job?

That it’s not a job but more a way of life.

What advice would you give to someone starting out?

Make sure you have all the relevant skills you need to hand. Sales, marketing, finance, time management, prioritisation etc. If you don’t have them, go learn or work with someone who has them.

Which business do you most admire?

Peter Roper and The Family Business Practice.

What exciting projects is your business working on?

Managing the growth of it. The business has really taken off over the last few years. I already work with a couple of associates who help out with certain aspects of the business. Now I need some more so I can focus on the really big and important stuff.

What made you join Greater Birmingham Chambers of Commerce and how are you making use of your membership?

I joined for several different reasons but mainly to raise my profile and it has certainly done that. I attend a lot of the networking events and they are usually very well attended with quality people in the room.

The skills workshops are quite good too. I’m passionate about self-development. Wish everybody else was - their businesses would grow far quicker!

Contact: 07504 056368

December 2022/January 2023 CHAMBERLINK79
Chamberlink

Member Section New Members

New Members

Your

guide to new sign-ups

ABC International Placement Services

Nikhil Mansharamani +919811118989

Other activities of employment placement agencies

Birmingham Chamber of Commerce

Ahmeds UK Enterprise Ltd Khallaq Ahmed 0777 1554818

Other business support service activities n.e.c. Birmingham Chamber of Commerce

Bosch CyberCompare Nehal Thakore 01895838918 cybercompare.com/en Other information technology service activities

Birmingham Chamber of Commerce

Britannic Services Ltd Russel Powell 07467 505725 www.britannic-services.co.uk

Other specialised construction activities n.e.c. Solihull Chamber of Commerce

Clever cherry

Jessica Greaney www.clevercherry.com

Advertising agencies

Birmingham Chamber of Commerce

Click 2 Learn Dan Briscoe 02475222321 www.click-2.com Other education n.e.c. Birmingham Chamber of Commerce

Cognition Cloud

David Abosch 0345 1200360 www.cognition-cloud.com

Computer facilities management activities

Birmingham Chamber of Commerce

Contented Communications Gerard Davies 07976 811506 contented.net Other education n.e.c. Transatlantic Chamber

Cube Management Jon Graham 01905 932510 www.cubemanagement.co.uk Other sports activities Birmingham Chamber of Commerce

Eternal Engagements

Naheed Dad 01274505808 www.eternalengagements.co.uk

Management consultancy activities other than financial management

Asian Business Chamber of Commerce

Global Car Movements Limited Katie Ould 0204 5488540 www.gcm-ltd.com

Other transportation support activities

Transatlantic Chamber

Green Liquidity Limited Dave Rowlands 0121 387 7199 www.greenliquidity.co.uk

Whatever your business size and requirements, the Chamber has a membership scale to suit your needs.

For more information visit: www.greaterbirminghamchambers.com/membership

Financial intermediation not elsewhere classified

Birmingham Chamber of Commerce

Growth Partnerz Inc.

Nawres Caman Javvi 07375803199

Other activities of employment placement agencies Birmingham Chamber of Commerce

Jim Kringle Entertainment Jim Kringle 07917 563221 www.jimkringle.co.uk Performing arts Solihull Chamber of Commerce

Joseph Chamberlain Sixth Form College

Trina Tiernan 0121 446 2200 www.jcc.ac.uk

Technical and vocational secondary education

Asian Business Chamber of Commerce

Kibou Solihull

Vicki Patterson 0121 387 2400 www.kibou.co.uk Licenced restaurants Solihull Chamber of Commerce

KPMG Chris Cole 0121 232 3000 www.kpmg.co.uk

Accounting and auditing activities Transatlantic Chamber

Lilies Funeral Directors

Lee Solomon 0121 321 3446 www.liliesfunerals.com

Funeral and related activities

Sutton Coldfield Chamber of Commerce

Little Bird People Development Alison Delaney 07855 755807 www.littlebird.org.uk Management consultancy activities other than financial management Birmingham Chamber of Commerce

Lodestar Wellness Community Interest Company Linda J Baker 07824 414414 www.lodestarwellness.co.uk Other human health activities Solihull Chamber of Commerce

Lolonyo Gilbert Pomell 07866 535303

Artistic creation

Birmingham Chamber of Commerce

Love2Dream Jackie Roberts 07734899681 www.love2dream.co.uk Advertising agencies

Lichfield and Tamworth Chamber of Commerce

MAF Finance Group

Sally Chesterton 0115 958 6872 www.midllandsassetfiance.co.uk

Other business support service activities n.e.c. Birmingham Chamber of Commerce

80 CHAMBERLINK December 2022/January 2023

North Star School

Emily Bedford 07810524491 / 07500347043 www.northstarschool.co.uk/ Other education n.e.c. Solihull Chamber of Commerce

Pro Source Mark Booth www.prosource.supplies

Combined office administrative service activities

Birmingham Chamber of Commerce

Sapien X Luke O'Mahoney 07507 512809 www.sapienx.co.uk

Management consultancy activities other than financial management

Birmingham Chamber of Commerce

SJS Admin Jane Perry 0121 350 0339 www.sjsadmin.co.uk

Financial intermediation not elsewhere classified

Sutton Coldfield Chamber of Commerce

Tanjib Financial Associates LTD Muhim Tanjib 07960030200

Financial intermediation not elsewhere classified

Birmingham Chamber of Commerce

The Cancer Support Centre Shaun Cremins 0300 012 0245 www.suttoncancersupport.org

Activities of other membership organisations n.e.c.

Sutton Coldfield Chamber of Commerce

WMG Academy for Young Engineers - Solihull Claire Morris 01212893556

Technical and vocational secondary education

Solihull Chamber of Commerce

Yakinori Solihull Limited Ali Karakaya 0121 709 2132 www.yakinori.co.uk

Licenced restaurants Solihull Chamber of Commerce

FUTURE FACES NEW MEMBERS

Edward Belfort

Close Brothers Asset Management

Kiran Shergill

Warwick University

Lucy Williams

Higgs LLP

Ciaran Finnegan

Right Digital Solutions

Michael Patara

Shimla Gin Ltd

Harry Paige

Digital INnov8ors Ltd

Laura Weller

Sidekick

Zo Ross-Waddell

Sidekick

Kieran Delpech

Cake Agency

George Beard Mazars

Ashley Jones

Mazars

Laura Doolan

Mazars

Munib Shoukat

Mazars

Anna Musch

Mazars

Daniella Campbell

Mazars

Ella Ftizpatrick

Mazars

Georgina Dalton Mazars

Elise Coblentz-Baumann Mazars

James Sutton Mazars

Max Heywood Mazars

Sufyaan Zafar Mazars

Annabel Davies Mazars

Jack Tyrer Mazars

Hasan Iqbal Mazars

Lottie Graham Mazars

Harvinder Kumar Mazars

Parvesh Sharma Mazars

Charlotte Harrell Mazars

Benjamin Roberts Medilink Midlands

Member Section
New Members
December 2022/January 2023 CHAMBERLINK81
As the voice of local business since 1813, we strive to help firms across the region connect, support and grow.

...any other business

A roundup of news from Chamber members

Rock icon gets star on centre walk of fame

More than 300 music fans packed into Velvet Music Rooms in Birmingham to

Steve Gibbons pick up his ‘Star’ on Broad Street’s Walk of Stars.

The Lord Mayor of Birmingham, Councillor Maureen Cornish, presented the coveted ‘Star’ at the Birmingham Rocks event, and the much-loved old rocker then belted out two sets of his music with the Steve Gibbons Band.

Born and raised in Harborne, Steve started his professional life as a plumber’s apprentice, but he was a big Elvis Presley fan and joined a band called The Dominettes in 1958.

Their first performance was at The California pub near Weoley Castle, with other regular venues including the Grotto Club on Bromsgrove Street, The Sicilia Coffee Bar in Edgbaston and the Firebird Jazz Club on Carrs Lane. As well as his music career, Gibbons – now aged 81 – has also devoted time and energy fundraising for the Birmingham Children’s Hospital and other charities.

After he received his ‘Star’, Steve said: “Thank you so much – it’s a great thrill to see so many old faces! Thank you very much.”

He was then joined on stage by the Steve Gibbons Band of Johnny Caswell on guitar, Simon Smith on bass guitar and Howard Smith on drums to the cheers of the audience.

The ‘Star’ presentation comes after local campaigner Jim the Hat, along with his friends, collected thousands of signatures on a petition which was

Co-op supports Wake Up Club

The local co-op has agreed to provide breakfast items to Balsall Common Primary School in one of their new initiatives.

The school recently opened a wellbeing club to support those children who may find it more difficult to come into school.

Saffron Ball, assistant SENCO, explained: “The Wake Up to wellbeing club in school enables children who would normally struggle to come in to school in the morning, or those who require a soft start to their morning time. The Co-op providing bread, toast, jams, butter and drinks is key to the success of this club. and we are very extremely grateful for their support.”

The Breakfast club has been made possible with the help of Catherine Evans, community and membership adviser of Heart of England Co-operative.

Catherine Evans said: “We are very happy to support such a fantastic initiative and it’s great to see first-hand what a difference this kind of support makes.”

handed in to Westside BID last year. The nomination was carefully considered by the Walk of Stars committee, chaired by Birmingham comedian Jasper Carrott.

Steve Gibbons has become the 48th ‘Star’ on the Broad Street Walk of Stars, which has been in suspension for some years due to the Metro tram extension work and Covid-19.

Dani Hadley, director and co-owner of Velvet Music Rooms, said: “What a great turn-out for one of Birmingham’s genuine stars! We were so thrilled to host this event and to see the joy on every single face of the audience. What a night.”

Mike Olley, general manager of Westside BID, which organises the awards, added: “It was a brilliant evening and so well deserved by Steve Gibbons, who packed Velvet Music Rooms to capacity with an estimated 340 in attendance.”

Comedy fest launches in Brum

Launching in January for the first time in Birmingham, Belly Laughs is a comedy and food festival that brings smiles to faces, punters to independent venues, and money to local grassroots charities.

Since being founded in Bristol by comedian Mark Olver in 2018, Belly Laughs has raised over £100k for local and grassroots charities and put an estimated £120k into local hospitality.

The Birmingham launch will see contributions from local comedians and familiar faces including Lindsay Santoro, Danny Clives, Andy White, Celya AB and James Cook.

Belly Laughs pop-up comedy gigs partner with independent food and drink venues during the traditionally quiet month of January in order to give the local economy a boost.

Tickets start from £10 and include food and/or drink in the ticket price, as well as a night of stand-up comedy in venues across Birmingham. Tickets go on sale in November through local experiences partner yuup.co.

Founder Mark said: “We do nights where food, comedy and doing good stuff for others come

together. We’re really excited to be spreading our wings a little and launching in Birmingham which is a great city for comedy. I’m always blown away by people’s generosity at these events and am sure we can raise some money for SIFA Fireside while having a laugh at the same time.”

£5 from every ticket sale goes towards supporting SIFA Fireside. SIFA Fireside tackles homelessness in Birmingham, helping both homeless and hidden homeless people rebuild their lives with

safety and dignity by providing essential social and health services that help.

Natalie Allen, CEO of SIFA Fireside said: “Belly Laughs is such a great initiative, and we are very fortunate to have it in Birmingham for the first time.

“It is a great opportunity for people living across Birmingham to have fun during the most miserable month of the year, while raising awareness and vital funds to support people experiencing or at risk of homelessness.”

Member Section 82 CHAMBERLINK December 2022/January 2023
watch singer-songwriter Rightful place: Steve Gibbons Belly Laughs partnership: Mark Olver and Natalie Allen

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