Fynoderee Distillery ready to deliver to European doorsteps Enhanced support for businesses to reduce their carbon emissions
The Power of ‘Why’ in branding
FIRST FOR PRESTIGE & PERFORMANCE CARS
Canaccord Genuity Group Inc announces acquisition of Brooks Macdonald Asset Management (International)
Canaccord Genuity Group Inc. has announced that, through its wealth management business in the UK and Crown Dependencies (‘CGWM UK’), it has entered into a binding agreement with Brooks Macdonald Group plc to acquire its wholly owned operating subsidiary Brooks Macdonald Asset Management (International) Limited (‘BMI’).
Founded in 2012, BMI provides investment management, financial planning and fund management services through its offices in Jersey, Guernsey, and the Isle of Man. As of 30 June 2024, BMI had funds under management of £2.3 billion and annual revenue of £19.9 million.
The acquisition represents an important addition to the Company's international operations and, specifically, the addition of BMI will complement the Company's existing capabilities in Jersey and provide a strong foundation to strengthen and support our continued growth and development. Upon completion of the transaction, the professionals and clients of BMI will benefit from being part of a larger, dedicated wealth management business with deep resources and a strong commitment to supporting their long-term growth and success.
David Esfandi, Chief Executive Officer of CGWM UK said: “Brooks Macdonald International is a quality business and an excellent strategic fit for our international division. This is a mutually beneficial transaction that will cement Canaccord's position as a
fully-fledged integrated wealth manager. Both firms are well-established across the Crown Dependencies, and BMI will also add significant financial planning expertise in our international business. Canaccord has a robust and scalable operating platform with a proven track record of successfully integrating businesses, and we anticipate a smooth process for BMI in 2025.”
Andrea Montague, CEO Designate & Chief Financial Officer of Brooks Macdonald adds: “We are pleased to announce the sale of BMI to Canaccord as their presence and understanding of the local markets will provide a strong foundation for the future growth and development of the business. I would like to thank all our BMI colleagues for their commitment to their clients and professionalism. We wish them all the best for the future.”
Andy Finch, CEO, International, Canaccord Genuity Wealth Management said: “This investment reflects our deep commitment to building a worldclass wealth management business in the Crown Dependencies and continuing to provide a platform for ongoing growth and success.
“BMI is a well-respected business and brings strong cultural and geographical alignment with Canaccord. Along with a new cohort of talented colleagues, we look forward to welcoming our new clients who will continue to receive the highest standards of service.
“With BMI’s financial planning capability, we look
forward to building on our market-leading investment management service to provide Canaccord’s international clients with a more integrated wealth management proposition.”
Mark O’Connor, Managing Director for Channel Islands & the Isle of Man at Brooks MacDonald International, said: “We are excited about the proposed move to Canaccord Genuity, which, pending regulatory approval, will bring enhanced benefits to our clients through access to global expertise and resources. This alignment will further strengthen our commitment to delivering exceptional service and driving long-term growth across our international markets.”
Through its principal subsidiaries, Canaccord Genuity Group Inc. is a leading independent, fullservice financial services firm, with operations in two principal segments of the securities industry: wealth management and capital markets. Since its establishment in 1950, the Company has been driven by an unwavering commitment to building lasting client relationships. We achieve this by generating value for our individual, institutional and corporate clients through comprehensive investment solutions, brokerage services and investment banking services. The Company has wealth management offices located in Canada, the UK, Guernsey, Jersey, the Isle of Man and Australia. The Company's international capital markets division operates in North America, UK & Europe, Asia, and Australia.
DAVID ESFANDI
ANDREA MONTAGUE
ANDY FINCH
MARK O’CONNOR
Summer 2025 programme direct flights go on sale
Following another successful summer which has seen growth in passenger volumes from the Isle of Man of over one third, C. I. Travel Group have launched their 2025 summer flying programme.
Between May and October next year, the holiday company will offer a weekly programme of direct flights to the Spanish Balearic Islands of Majorca and Ibiza, Malaga on Spain’s Costa del Sol and Faro on Portugal’s Algarve coast.
As in previous years, islanders will have the opportunity to book flights only or an inclusive holiday. Recognising that for many families, holiday costs will usually be higher during the summer school holidays, the company has increased child discounts for most flights in July & August.
Commenting on the launch, Robert Mackenzie, C.I. Travel Group’s Managing Director said, “The continued support we receive from Islanders for these direct flights is quite overwhelming and we are so pleased to be able to add direct flights to Ibiza next year. This means a choice of destinations to choose from in 2025.”
“In particular, we want to offer the best value possible for families and our higher child discounts of up £100.00 per child for a return flight are designed to help with the cost of their holiday,” he continued.
Gary Cobb, Isle of Man Airport Director said: “It is fantastic to see C. I. Travel’s direct flight programme go from strength to strength with a further increase in capacity and a new route to Ibiza next summer. This addition provides island residents with another easy and convenient route to one of Europe’s most soughtafter holiday island destinations.”
All flights from the Isle of Man next summer will once again be operated by FlyDirect’s partner airline BA CityFlyer, a subsidiary of British Airways, using the popular Embraer 190 jet aircraft which offers a high degree of comfort.
Flights to Majorca & Ibiza take around 2 hours 45 mins, whilst to Malaga & Faro the flying time is around 3 hours. All flight prices include 20kg of hold baggage, as well as 10kg of cabin baggage – a significant extra saving for those who may have previously chosen to travel via the UK, with low-cost airlines charging up to £50 per checked-in bag for each flight.
Flights are on sale now and customers can book online through www.flydirect.co.uk or over the phone.
SQR poised for growth after acquisition
Locally based, leading cyber company SQR is poised to solidify its position as one of the Isle of Man's fastestgrowing companies after a landmark launch year. With a strategic growth strategy, SQR is leading the charge in the RegTech revolution, offering innovative solutions to a rapidly growing problem in the AI age - ‘how do you prove that you are who you say you are, easily and securely’.
Over the past year, the SQR team has developed state-of-the-art Governance, Risk, and Compliance (GRC) technology, pairing it with an unwavering dedication to customer focused demand and innovation. This, along with their “Trust Framework” certification has positioned SQR as a trusted partner for businesses looking to enhance their governance practices.
Since officially launching its consent driven Know Your Customer (KYC), Anti-Money Laundering (AML) and Proactive Client Monitoring solution in 2023, the company’s been awarded a major contract with the Isle of Man Government’s Central Registry for a five year deal to provide an independent digital identity verification solution for beneficial owners. Additional contracts, such as with bespoke private wealth, succession planning and asset protection experts, Charterhouse Lombard Limited have also been successfully secured.
SQR is excited to announce its latest significant milestone, the acquisition of SQR by UK based company, SQRx, with the largest shareholder being industry titan and market-leader in insurance, Grahame Chilton. This strategic acquisition positions SQR for accelerated growth, emerging opportunities and opens new avenues for innovation.
Chilton's illustrious career includes roles as CEO of Benfield Group, which achieved FTSE 150 status under his leadership, and key executive positions at Aon following their acquisition of Benfield. He also founded Capsicum Re, which became the 5th largest reinsurance broker globally within five years.
Commenting on the acquisition, Grahame Chilton said: “Regulated businesses have an increasingly growing need to properly identify their clients at all times. I know first-hand the business benefits of trusting your customer is who they say they are, as well as
understanding the risk of not doing so. Increasing security and ease of delivery is beneficial for governments, businesses, and also the people who are sharing their data. I am committed to leveraging resources, expertise, and innovative synergies within SQR and SQRx. This partnership not only promises to be a hugely successful investment but also an opportunity to explore new markets”.
SQR’s CEO, Shelley Langan-Newton, said; “This has been a remarkable 12 months for SQR, starting with our BETA launch where we emerged as Champions in the Isle of Man Fintech Challenge 2023, gaining our first customers who have helped us refine our eKYC Compliance Dashboard, getting our first government contract, kicking off a pilot programme with a local charity, Sight Matters, and seen our team grow. The acquisition by SQRx led by Grahame, helps to position SQR as an industry leader, helping to to achieve our mission to make the world a safer place to be, not just by knowing who you are working or transacting with, but trusting them. We are excited to collaborate more closely with Grahame and leverage his unparalleled expertise”.
SQR emerged as a Champion in the Isle of Man Fintech Innovation Challenge 2023, a prestigious competition organised by Digital Isle of Man and Finance Isle of Man to drive innovation and collaboration in the local FinTech sector. Competing against 80 global entries, SQR’s groundbreaking solution impressed the judges by meeting key criteria, including cost reduction, process automation, data security, and compliance with KYC and AML regulations.
SQR partnered with Sight Matters, a local charity supporting over 500 individuals with severe sight loss on the Island, to launch a pilot scheme aimed at identifying real-life pain points and critical usability issues. This collaboration allowed SQR to design a more targeted, effective, and meaningful digital accessibility solution. By focusing on practical, real-world challenges, rather than just the broad concept of accessibility. SQR exemplifies how a user-centered approach can create more inclusive, efficient, and empowering digital experiences for all.
IBIZA PORT
SHELLEY LANGAN-NEWTON
GRAHAME CHILTON
Live Dealer giant Evolution secures Isle of Man B2B licence
Evolution have successfully secured their Isle of Man Software Supplier Licence with support from multiple-award winning eGaming consultancy SolutionsHub.
It marks a noteworthy development for the Isle of Man’s online gaming industry, but also signifies a pivotal juncture for Evolution as they expand into new markets and strengthen their position in the industry.
Having seen the growth of the Isle of Man in recent years, the industry leading live casino provider sees this as a strategic move, allowing them to deliver innovative and compliant solutions to Isle of Man licensed operators.
By successfully obtaining the Isle of Man license, Evolution are demonstrating their ongoing commitment to excellence in the industry.
SolutionsHub Head of Operations, James O’Kelly said, “We’ve seen a significant increase in the number of software providers choosing to licence in the Isle of Man, they recognise the value of demonstrating that they are a trustworthy partner for gaming operators.”
With expert guidance from SolutionsHub, who helped navigate the complexities of the licensing process, Evolution are also thankful for the support provided by Digital Isle of Man and the Gambling Supervision Commission.
Tara Leneghan, Strategic Partnership Manager from Digital Isle of Man said, “We are pleased to have supported Evolution navigate the Isle of Man’s eGaming landscape, alongside SolutionsHub. To have attracted an applicant of this calibre is a true testament to the benefits of licensing in the Isle of Man.”
Long before Ieisha Howard applied to be an intern with the Clerk of Tynwald’s Office, she knew the position would prove to be a worthwhile experience.
“I’d been a work experience student here then later, after talking to a previous intern who had found the time she’d spent at Tynwald really valuable, I became certain I wanted to join the programme and gave it a lot of thought while I was at university,” said Ieisha, 23, adding: “This internship is everything and more than I expected.”
Manx-born Ieisha holds a first-class Honours degree in sociology from Cardiff University. She said: “I’m finding I can apply a lot of my university studies and the research process required for my dissertation on social policy to my internship role. What’s especially rewarding is that the research and committee work I’m involved with is not only meaningful, but I feel it’s also relevant to this generation and, potentially, to future generations.
‘The work is very diverse, so I’m gaining an extremely broad insight into how the government of the Isle of Man and the Manx political process function.
“Working here It would be all too easy to feel nervous, but the team are so supportive and have helped me navigate how the Clerk of Tynwald’s Office operates. Similarly, Tynwald members have made me feel very welcome and I can see how close to the electorate they are. I’m finding it very motivating to be working in an environment where people are receptive to new ideas and perspectives. I’m only here for six months so I want to get to grips with as much as I can and, ideally, I would like to have maybe one of my research pieces published.
“Working here is challenging and stretching in a positive way. There are always new things to learn and I’ve been given such a wide range of responsibilities, including serving as an assistant clerk to a number of committees, producing research briefing papers,
working with the Hansard and engagement teams and assisting with tours of the chambers.
“I’ll be able to apply the skills I’m developing here to whatever career I pursue and although I’ve always been quite a confident person, engaging with so many different people here and the exposure I’m getting to the parliamentary process have certainly given my selfconfidence a boost.
“I’m Manx born - my first language was Manx - so for me, being at the heart of the Manx democratic process is incredibly fulfilling, not only intellectually but also because I feel that, in some way, I’m making a positive contribution to the Isle of Man. I feel more connected to the Island, its heritage and its parliamentary system. I’ve always been proud to be Manx, but now I’m prouder than ever.”
IEISHA HOWARD
Fynoderee Distillery ready to deliver to European doorsteps
As part of an overall strategy to further the export of their premium Manx made spirits around the world, Isle of Man-based craft producer, The Fynoderee Distillery, is delighted to announce a new “Direct to Consumer” offering to six European countries.
Thanks to a new partnership with leading Danish drinks fulfilment house, Bemakers, a range of Fynoderee spirits are now available for members of the public to order online from Fynoderee.com for postal delivery to home addresses in France, Germany, Denmark, Sweden, The Netherlands and Austria. These orders can be made online from anywhere in the world for delivery to these 6 countries, with further countries expected to be announced soon.
This is the first time Fynoderee has been able to offer its customers a reliable postal service to mainland Europe, as British postal restrictions prevent the postage of high strength spirits outside of the British Isles due to differing customs and alcohol duties.
Co-Founder of The Fynoderee Distillery Tiffany Kerruish said: “It has always been a source of great frustration to us when our overseas fans have been unable to order from our website. Similarly, when locals have wished to send a bottle to friends and family abroad they have been unable to do so until now.”
Co-Founder Paul Kerruish added: “The Bemakers platform seamlessly integrates with Fynoderee.com and makes it very straightforward for orders to be made for delivery in these countries. Customers simply visit our website as usual and opt for the country they wish to send to, and then continue their shopping experience with us. Once the purchase is made, Bemakers then dispatches the relevant product from their Danish distribution centre and deals with the taxes and duties relevant to each country.”
Tim Cowsill, Chief Executive, Business Isle of Man added: “Today is a brilliant day for Fynoderee and the Isle of Man. We are pleased that the Fynoderee team will now be able to share their award-winning Manx products with a wider audience. We wish Fynoderee all the best in this endeavour as they join other food & drink producers from the Isle of Man that have a wellestablished base of loyal consumers in Europe and further afield.”
Tiffany explained further: “Online ordering has been an important sales channel for us since we launched our distillery and we have posted out over 13,000 orders via Isle of Man Post and courier to adreesses in the Isle of Man and UK, many of which have been for multiple bottles. Selling direct to our customers achieves the best margin for us as the producer and allows us to own the customer journey and build a loyal following of repeat customers.
“This next stage is very exciting and for any Fyn fan who has friends and family in these countries and wishes to send some Manx magic to their door - now is the perfect time! We know we also have many fans in Ireland and we hope to add this location to our export locations as soon as possible.”
Charterhouse Lombard announces the acquisition of BSpoke 360 book of business
Charterhouse Lombard has announced the successful acquisition of the book of business of BSpoke 360 Ltd, further strengthening its position as a premier provider of private client services in the Isle of Man.
This acquisition marks another significant milestone in the company’s strategic expansion plan, following their successful acquisition and subsequent merger with Greystone Trust in 2023.
Over the past few years, Charterhouse Lombard has demonstrated robust growth within the Isle of Man fiduciary sector. Sound financial standing and expertise have enabled the company to expand strategically, with this latest acquisition being an example of their continued commitment to enhancing bespoke service offerings.
The integration of BSpoke 360 Ltd’s business and talent will enable Charterhouse Lombard to expand their portfolio and enhance service capabilities in the private client services industry.
“Our goal is to fully integrate the newly acquired business to deliver even greater value to our clients and strengthen our market position,” said Jessica Coutts, Deputy CEO.
“The announcement represents another significant achievement for Charterhouse Lombard, with our dedicated team of experts and our strategic vision, we are poised to further extend our reach, including potential expansions into other jurisdictions.”
Charterhouse Lombard is an independent professional firm with a proven history of providing tailored private client services. Offices in the Isle of Man and Dubai have specialised in providing trust and company services to individuals, families, and corporate clients from all over the world for nearly 30 years.
Businesses still have major concerns about minimum wage proposals, says Chamber
Businesses have major concerns about the short and long-term economic impacts of proposals to harmonise living wage and minimum wage rates.
That’s the view of Isle of Man Chamber of Commerce which is again highlighting this issue following recent news coverage about a detailed report commissioned by the Island’s Minimum Wage Committee. It revealed that plans to increase the minimum wage to £13.73 in April 2025 could cost private and third sector businesses up to £188million. Overall, the report highlights some potential benefits, but also reflects business community concerns about potential negative impacts.
While businesses support moves to help lower paid employees, says Chamber, the proposed increase will have an impact that is not in the Island’s long-term economic interests and could lead to more redundancies and business closures. Most importantly, the Island’s biggest business network says many employers that are already under extreme financial pressure need more time to phase in the changes. Chamber is urging Government to reconsider the April 2025 deadline to bring in the new minimum wage rate and look at what support could be provided to help businesses offset some of increased costs caused by the rise.
Chamber CEO Rebecca George said: “Chamber appreciates the good motives behind Tynwald and Isle of Man Government’s commitment to transition to the minimum wage by April 2025, but there are still widespread concerns in the business community. While the objective of harmonising the minimum wage with
the living wage aligns with broader social policies Chamber, acting on behalf of the business community, has major concerns regarding the proposed timeline and its potential economic ramifications. Increasing the minimum wage hourly rate to £13.73 in April 2025 would represent an increase of 28% when compared to the 2023 rate of £10.75. The proposed increase is approximately 14 times greater than the current inflation rate which is around 2%. The living wage increases are also above the inflation rate, and the combined effects of these disparities will make IOM businesses less competitive. But businesses are also concerned about the speed at which the new minimum wage rate is being introduced and the difficulties it creates in terms of employers maintaining financial sustainability.”
The Minimum Wage Committee report (which was conducted by London-based firm Pragmatix Advisory) also highlighted that the impact of any wage increase for lower paid workers would be diluted by an increase in tax and National Insurance paid by this group. It’s important to note, says Chamber, that while the IOM minimum wage has risen by around 38% since 2018, personal allowances have risen by only 9% over the same period.
Overall, says Chamber, while higher minimum wages can improve living standards for workers, the impacts on a number of sectors in the Manx economy are likely to vary depending upon individual business models, market conditions, and consumer responses.
JESSICA COUTTS
Ørsted give update about Mooir Vannin Offshore Wind Farm
Ørsted – the business behind proposals for the Mooir Vannin Offshore Wind Farm – say they are ‘encouraged’ by public responses during the recent consultation period.
The community consultation was held between July and September offering residents across the Island a chance to find out about the secure green energy and economic benefits it could bring to the Island, full details about the proposals, plus opportunities to ask questions and provide feedback.
Detailed information was available online, a booklet was delivered to over 43,000 residential addresses, and news updates were shared across print, online and broadcast media. A series of public events was held in Laxey, Ramsey, Douglas, Peel, Port Erin and the Royal Manx Agricultural Show. All the events featured display boards and a chance to speak directly to the Mooir Vannin team. Visitors also had the chance to use VR headsets to see what the wind farm could look like from four different locations on the Island’s east coast. During the consultation period, the Mooir Vannin Offshore Wind Farm team held meetings with Isle of Man Government departments and agencies, local authorities, business groups, and third sector organisations, which was all part of an ongoing key stakeholder engagement programme. Ørsted gave a presentation about the Mooir Vannin proposals at the recent Isle of Man Government conference.
John Galloway, Ørsted Development Director for the Isle of Man, said: “We would like to thank everyone who took the time to take part in the community consultation on the Isle of Man’s first offshore wind farm. The feedback has demonstrated a high level of interest and knowledge about the Mooir Vannin Offshore Wind Farm, which is very encouraging. We have received support from residents who share our enthusiasm for the economic and secure green energy benefits that the wind farm could provide for during its 35-year operational lifetime.
“We would also like to thank members of the public for the questions and concerns raised, and these will all be carefully considered and shared in a detailed Consultation Report. It is important to note the plans we presented for consultation were a maximum design scenario that shows the potential impact of the greatest size, number and widest spread of turbines at the closest edge to the shore. Our proposals will now be reviewed, refined, and adapted ahead of submitting a planning application next year.
“We’re continuing work with Manx Utilities, proposing a link that can provide enough electricity for the Island’s future energy demand utilising the Isle of Man’s first offshore wind farm – Mooir Vannin. We’re also continuing to work with departments across Isle of Man Government on how the full economic benefits of the project can be secured and delivered for the long term, across the whole community.”
The consultation period ran from 15 July to 11 September 2024. Whilst the consultation period has closed, detailed information, including all visualisations of the wind farm from the east coast, can be found at orsted.im/mooirvannin/document-library.
KPMG launches global centre of excellence for island healthcare
RUSSELL KELLY
Healthcare systems and organisations worldwide regularly turn to KPMG firms for their knowledge and leading insights to navigate challenges to help transform the way these organisations operate, engage their staff and deliver care. The launch of KPMGs’ new global centre of excellence for island healthcare further enhances the firm’s ability to share this expertise, specifically tailored to the unique needs of islandbased healthcare systems.
he newly established centre serves as a central hub where KPMG firms can share experience and learnings in the island-based healthcare internationally. It unites dedicated island-based professionals from the Crown Dependencies, Caribbean, Bermuda, and Mediterranean, focusing on identifying and adapting best practices for islands. Additionally, the centre will conduct research to develop tailored approaches for island healthcare and foster networking opportunities among island healthcare stakeholders.
Through this initiative, stakeholders gain access to KPMG’s extensive global healthcare network, which consists of over 5,000 audit, tax, and advisory professionals with healthcare industry expertise in more than 70 member firms worldwide. This network also includes nearly 200 clinicians with hands-on experience in various healthcare roles, such as physicians, nurses, paramedics, social workers and other allied professions.
The centre will work with governments, regulators, payors, providers, non-government organisations and international development organisations across a wide range of island specific healthcare topics[1], including:
• Healthcare system strengthening and Universal Health Coverage: Ensuring all community members have access to affordable and high-quality healthcare.
• Operational improvement, efficiency and productivity: Enhancing patient care delivery and optimising resource use for greater effectiveness.
• Integrated care models and pathway design: Developing a more coordinated and seamless patient experience across various healthcare services.
• Human resources for healthcare organisations: Addressing staffing needs to effectively meet community healthcare demands.
• Digital health and data: Leveraging technology to
DR. EDWARD FITZGERALD
enhance both the convenience and accuracy of patient care.
• Strategy, acquisitions and financing: Ensuring the sustainability of hospitals and health services through strategic planning and financial management.
• Climate health and ESG: Promoting environmentally friendly practices and social responsibility within healthcare systems.
• Leadership, learning and development: Providing training for healthcare leaders to adapt to changes, improve services, and drive ongoing evolution in healthcare quality.
The initiative is already making a significant impact, contributing to the financial sustainability and integrated care delivery in island communities. For instance, in 2021 it helped the Bermuda Hospitals Board achieve $30 million in cost savings and supported several cancer pathway improvements on the island. Additionally, a £20 million savings target has been identified through a three-year financial recovery program for Government’s Health and Community Services. These outcomes have been made possible by applying global strategies from leading healthcare providers, enabling KPMG to offer 'leading practice' guidance in developing and updating local island strategies.
Dr. Edward Fitzgerald, Head of Healthcare and Life Sciences for KPMG Islands Group, comments, “Delivering accessible, affordable, high-quality care can be particularly challenging for island communities throughout the world, given their geographical locations and smaller scale. This situation magnifies wider health challenges, including rising population health needs, the growing complexity and cost of care, and health workforce pressures”.
Russell Kelly, Head of Advisory for KPMG Islands Group and Partner in KPMG in the Crown Dependencies, comments, “This significant investment in our team reaffirms KPMG's commitment to delivering our knowledge and expertise across the healthcare sector, both globally and locally. Establishing this new international hub not only showcases the outstanding work we're already accomplishing, but also helps ensure that our global insights are effectively coordinated, shared and put into action for the benefit of our island communities”.
REINTRODUCING
ATLA ADVISORY
Atla Advisory hosted its first Summer Drinks event this July at the Santander Work Café.
The gathering brought together clients, partners and industry leaders to network and discuss industry trends, future strategies and celebrate Atla’s latest achievements.
With summer cocktails in hand, guests engaged in meaningful conversations and explored new collaboration opportunities.
Lead by Claire Watterson and Jon Whiting, the Atla Advisory Team are on hand to guide you and your business through the complexities of your 昀nancial landscape.
Read more at atla.im/ insights, and to watch our showcase video, simply scan the QR code.
PORTFOLIO
GOVERNMENT
Chief Minister announces focus on keeping Island safe and secure
The Chief Minister, Alfred Cannan MHK, has said keeping the Island safe and secure is a key priority for the Government over the coming 12 months.
The Chief Minister’s remarks came as he opened the third Isle of Man Government Conference taking place on Tuesday and Wednesday at the Comis Hotel.
Progress or regress
The Chief Minister sought to refocus on the demographic challenge impacting on many western democracies. He said: “The Isle of Man, just like many other developed countries, is a population with a declining birth rate. Our birth rate is simply too low and without significant changes to productivity or without attracting new workers, the cost of delivering health and social care alongside pensions will dominate the public purse for years to come.
“Retaining our young people and developing the right skills on Island is one part of the equation, but there is no question that we also need additional skilled and unskilled resources to maintain and grow our economy.
“The right inward migration policies are necessary if we are to retain the attractiveness of the Island to modern business and indeed modern society.”
The Chief Minister told the audience that good progress was being made, with 1,300 more people in work since September 2021, contributing to the Island’s economy.
Migration and border security
Immigration and border security were also raised
CHIEF MINISTER ALFRED CANNAN MHK
as issues of concern in the Chief Minister’s opening address.
Highlighting that the Isle of Man remained the safest place to live and work in the British Isles, the Chief Minister discouraged complacency, saying that in an ever-changing world, the safety and security of the Island and its people was not something to be taken for granted.
Closer attention to the Island’s immigration processes and policy, along with the need to know more about those coming to the Island in order to help prevent crime, were two areas the Chief Minister said the Government was actively working to strengthen.
The Chief Minister emphasised that the Island’s immigration policy must ensure the right balance of continuing to welcome people who can contribute to the Island’s economy and society, while protecting the Isle of Man’s security.
Fiscal responsibility
Turning to fiscal responsibility, the Chief Minister spoke of the risk to Government’s medium term financial plan due to significant and repeated overspends on health and social care services. He said a turnaround plan for Manx Care was required, with urgent discussions underway.
Public service efficiency and reform would also see a renewed focus, with the Chief Minister announcing a target of at least £10 million in savings and efficiencies to commence in conjunction with next year’s Budget.
Concluding his opening remarks at the Conference, the Chief Minister made this commitment to the Manx people: “Stability, security and safety will be our watchwords. I want you and your families to feel physically and environmentally safe, fiscally and economically safe and to be safe in the knowledge that despite the difficult challenges all around us we continue to make progress, working together, as a strong, stable and proud Island nation.”
Government welcomes pricing announcement from Steam Packet
The decision by the Isle of Man Steam Packet Company to extend special offer fares to last minute bookings has been welcomed by the Isle of Man Government.
The decision is an immediate response to a recent public survey by the Steam Packet.
Treasury Minister Dr Alex Allinson MHK said: “I very much welcome this decision and am greatly encouraged to see the Steam Packet Company responding positively to feedback from customers and the wider community.
“Extending special offers to last minute bookings is fairer and more transparent, providing island residents greater value, flexibility and convenience.”
The cost of short notice, last minute travel was a matter of concern raised in Tynwald by the Chief Minister Alfred Cannan MHK in June. The Chief
Minister went on to set out a commitment to leverage the Government’s ownership of the ferry operator, ensuring pricing was transparent and that it delivered for the Island.
Minister Allinson continued: “There is always a balance to be struck. We must ensure that the Steam Packet remains able to operate without requiring a subsidy from taxpayers. But we must leverage Government’s ownership of this lifeline service, ensuring we maximise the benefits for our economy and community to deliver transparent pricing with fares and freight costs that offer the best value.
“The Government is continuing to work with the Steam Packet board, with further progress updates due later this autumn.”
Enhanced support for businesses to reduce their carbon emissions
The Business Energy Saving Scheme has been relaunched bringing in a number of improvements.
The Scheme renamed the Business Emissions Saving Scheme (BESS), aids businesses seeking to make positive changes through making their operations more energy efficient, reduce carbon emissions and lower energy costs.
Taking on board feedback through a business survey and the Climate Change Transformation Team, the key features and improved changes to the BESS include:
• Increased financial assistance available for eligible businesses ranging from £20,000 to £100,000, tiered as follows:
• Up to £50,000 for businesses of all sizes
• Up to £75,000 for businesses which have 10–25 employees
• Up to £100,000 for businesses which have over 25 employees
• Increased grant support to 75% of the cost of energy audit of which will help businesses identify the best approach to reducing emissions
• Support measures extended to include a wider range of energy efficiency projects and those which reduce emissions e.g. incentivise/enable commuting by active travel (e.g. bike storage)
The Scheme is aligned with Government’s Net Zero climate change ambitions, by aiding businesses with tools to reduce their energy usage and lower carbon
TIM JOHNSTON MHK
emissions, whilst also improving the Island’s environmental sustainability as outlined in the Island Plan.
Tim Johnston MHK, Minister for Enterprise
commented: “The Business Emissions Saving Scheme has been operating for several years under previous guises, supporting a range of business energy efficiency projects on Island. However, it is important that the support offered by the Department continues to adapt and evolve, and following feedback from a business survey and recent increases in energy costs, we have relaunched the Scheme with a number of improvements aimed to help businesses to reduce their carbon footprint.
“By providing this Scheme we are supporting the commitment from Government to reduce carbon emissions by 2050, whilst also encouraging businesses to become more financially sustainable through being more energy efficient, resulting in reduced energy costs.”
The changes, which come into effect from 1 October, include the requirement for businesses to undertake an energy audit before applying for the Scheme to determine the improvements required, with a grant of 75% of the audit costs available. The maximum loan value has also been increased from £20,000 to £100,000 depending on business size, along with a wider range of energy efficiency projects available including charging points and measures which reduce emissions and encourage active travel.
Further information regarding the Scheme as well as eligibility is available at iomdfenterprise.im/bess
Positive engagement on range of issues at Government Conference
Securing the economy, transport connectivity, border security and the delivery of public services were the key themes at the third Isle of Man Government Conference held at the Comis Hotel in Santon on 17-18 September.
An audience totalling almost 600 people attended the two-day event and took the chance to hear from and engage with the Chief Minister, Ministers, senior officers and guest speakers on a broad range of topics.
Setting the scene for the conference in his opening address, Chief Minister Alfred Cannan MHK pointed to the immediate need for Government to focus on the ‘Secure’ element of the Island Plan’s ‘Secure, Vibrant
and Sustainable’ vision. He said: “Stability, security and safety will be the watchwords. I want you and your families to feel physically and environmentally safe, fiscally and economically safe and to be safe in the knowledge that despite the difficult challenges all around us we continue to make progress, working together, as a strong, stable and proud Island nation.”
A revised conference format saw all presentations, workshops and question-and-answer sessions taking place in a single room. The approach enabled all
attendees to focus on specific issues as the event progressed and was introduced in response to feedback from previous conferences held at the Villa Marina in Douglas.
In addition to the key themes, the conference included sessions on workforce and skills, the local economy, artificial intelligence, renewable energy, tourism and the Island’s Biosphere status.
Reflecting on the event, the Chief Minister said: “The conference is now in its third year and is invaluable in helping to gain a greater understanding of the issues on people’s minds and to stimulate
engagement in a positive way.
“The event does, of course, provide an important platform for government to make announcements and provide context around the challenges and opportunities facing our community.
“However, talking to people about their priorities is where the value really lies and I have already committed to holding another set of roadshows next spring, with the Council of Ministers engaging at events Island-wide.”
Visit Isle of Man launches new destination marketing campaign
Visit Isle of Man has launched a new destination marketing campaign, ‘Extraordinary Isle’, aimed at promoting the Isle of Man as a quality, year-round visitor destination focusing on authenticity and aspirational intent.
AThe ‘Extraordinary Isle’ campaign is part of Visit Isle of Man’s broader efforts to support the local visitor economy by promoting sustainable tourism and driving visitor growth, as outlined in its ten-year strategy, ‘Our Island, Our Future’.
‘Extraordinary Isle’ and its supporting content and campaigns will depict life in the Isle of Man and showcase the stories and folklore that make the Island such a special and unique place to live, work, play and visit. From its UNESCO Biosphere status to its landscape and people that have shaped the Isle of Man into what it is today, ‘Extraordinary Isle’ aims to provide inspirational content which resonates and differentiates the Island from other destinations, unearthing its distinct and unique Manx identity, heritage, culture, language and community.
Tapping into current industry and consumer trends, ‘Extraordinary Isle’ will also showcase the seasonal tourism product offerings and experiences that are available in the Isle of Man, promoting the depth, breadth and diversity of its offering, all within easy access from the UK and Ireland.
Chief Minister leads delegation to Labour Party Conference
The Chief Minister, Alfred Cannan MHK, and Deputy Chief Minister, Jane Poole-Wilson MHK, attended the Labour Party Conference in Liverpool last month.
The Chief Minister said: “Each year we attend the party conferences of the party in power, and the official opposition. This year, with a new government, the position is somewhat different. We will be working to build on existing relationships, and making new connections, to put across the Island’s message - that we are ready to work with the new government to deliver growth for the whole of the British family.
“It is also an excellent opportunity to meet with members of the party more broadly and especially with our neighbours in the North West. With such a large intake of new MPs, and a new government, it is especially interesting to form new relationships with our near neighbours.”
Melanie Allen, Director of Marketing and Communications for Visit Isle of Man, commented: “The world-wide destination marketplace is a crowded landscape, particularly with many well-established destinations now looking to shine a light on authentic and experiential tourism. Historically, the Isle of Man, in its own right, is a distinctive and unique destination, but there is a need to cut through the noise and be visible and relevant to both existing and new target audiences.
“To continue to build further on the traction gained from Visit Isle of Man’s ‘The Extraordinary Story’ campaign, established in 2018, and to be at the forefront of emerging aspirational and experiential tourism trends, the new ‘Extraordinary Isle’ campaign will be strategically positioned to reach our target audiences and drive aspirational intent, changing perceptions and developing long-term relationships with visitors.
“With a fully integrated local marketing, creative and production team, the campaign will be evergreen, with fresh content being rolled out regularly. Our recent video with Sir Mark Cavendish KBE, which received fantastic traction across our social channels last month, acted as a teaser to ‘Extraordinary Isle’ and aimed to demonstrate a strong foundation of the campaign, which is our people and our community. Our residents and businesses are our biggest assets and so, alongside our seasonal marketing activity, we will also be sharing content of our local
ambassadors to inspire visitors to experience the magic of the Isle of Man.’
The first of the ‘Extraordinary Isle’ seasonal campaign videos launched yesterday and focuses on encouraging visitors to experience the Island’s outdoor and adventure offering this autumn. The winter campaign will focus on the Island’s businesses and food and drink offering, providing visitors with an introduction to some of the Island's 'Business Champions', and then spring will showcase the Manx calendar and the Island’s unique and vibrant culture, heritage, arts and music scene.
Marketing activity for ‘Extraordinary Isle’ will be predominantly digital-focused, with elements of PR, influencer and traditional marketing channels utilised to help reach as many of Visit Isle of Man’s target audiences as possible. A toolkit will also be shared with local industry and businesses in the coming weeks, to ensure the brand and its supporting assets can be utilised and amplified in collaboration with Visit Isle of Man’s stakeholders.
Collaboration with the local community is a core pillar of the ‘Extraordinary Isle’ campaign and Visit Isle of Man invites all local businesses and residents to explore and engage with the campaign as it evolves, to help inspire more visitors to enjoy the ‘Extraordinary Isle’. Content will be available to share across Visit Isle of Man’s social media channels.
Isle of Man security strategy unveiled
A new strategy aimed at securing the Isle of Man’s borders from criminal exploitation has been unveiled by the Isle of Man Government.
The action follows growing concerns about drugs, weapons, modern slavery, and other criminal activities being facilitated through the island’s ports.
The ‘Securing Our Island’ strategy, sets out a range of proactive measures that will make it harder for criminals to exploit the island’s position within the Common Travel Area.
In recent years, organised crime, including drug trafficking, has become an increasing threat, with street prices for some illegal substances now three times higher than the UK, making it an attractive target.
In his annual report the Chief Constable confirmed that more than 3.25kg of heroin, 1.75kg of cocaine and 19kg of cannabis were seized by police between 2023/24, alongside £65,000 in cash, as part of three major operations that targeted organised crime groups (OCGs) and saw 21 arrests.
Jane Poole-Wilson MHK, Minister for Minister for Justice and Home Affairs, said: “We will not allow criminals to exploit our open borders to profit from misery and violence and this important strategy
outlines clear steps to deter criminals, detect threats and protect our residents.”
The strategy is built on four key policy principles:
• Securing borders with advanced technology;
• Ensuring efficient and fair entry processes;
• Maintaining compliance with international obligations, and
• Building resilience through regular updates based on emerging threats.
Underpinning these principles are the three strategic aims of Prevent, Protect, and Pursue. These aim to detect criminals before they enter the island, safeguard residents from harm, and bring offenders to justice.
To support this, the Isle of Man Government is working towards introducing technologies such as facial recognition (FR) and automated number plate recognition (ANPR) at air and sea ports. Law enforcement officers will also be present for all major arrivals to carry out proactive and intelligence led security checks.
A significant amount of work has already been done towards the strategy. A new dog team is now in operation, screening arrivals and departures at the sea terminal and airport, alongside dedicated Customs officials. The Department of Infrastructure Port security team will move to the Constabulary in November, further enhancing the ability of law enforcement officials to identify criminals and the movement of illicit goods.
Minister Poole-Wilson added: “This Government remains committed to working with UK law enforcement and other partners to strengthen our island’s defences and ensure it remains a safe place to live and work.”
Chief Minister delivers biosphere message
The Chief Minister Alfred Cannan MHK has taken part in the 2024 Virtual Island Summit, speaking about the Isle of Man’s UNESCO biosphere status and the Government’s commitment to sustainability.
The Summit, which runs over five days, seeks to connect islanders around the world and address the unique challenges facing island communities.
The Chief Minister joined a number of politicians, activists, business leaders and academics taking part in the event. There were speakers from the United Nations, the Bezos Earth Fund and COP29, as well as representatives from islands close to home such as the Isles of Scilly to those further afield including Madagascar and Antigua and Barbuda.
Delivering his remarks, the Chief Minister talked about the Island’s unique and distinct identity, outstanding natural environment, unique history and culture, and a strong sense of community. He also spoke of the Island’s stability and safety.
The Island’s biosphere status - awarded by UNESCO in 2016 - was the main theme of the discussion, along with efforts being made to improve the Isle of Man’s sustainability. The Chief Minister covered a number of positive initiatives, such as the Island’s 10 marine nature reserves; blue carbon capture and peat restoration projects; the Government’s climate change strategy; sustainable finance; and the Government’s renewable energy and decarbonisation ambitions.
The Chief Minister said: “We are not alone in the challenges we face. The Summit enables us to share our experiences and to learn from other island nations around the globe, exploring how we can tackle common issues and develop our opportunities.”
Clare Barber MHK, Minister for Environment, Food and Agriculture, also took part in the Summit and spoke about food production through sustainable agriculture.
Winners unveiled at 2024 Step Programme Final
Luke Hegarty was awarded ‘Most Enterprising Student’ at the Step Programme Final at Woodbourne House, Douglas, as more than 20 local undergraduates presented on their placements in front of Politicians, Government officials, local businesses and other students.
Luke completed his project on the ‘Interpretation boards at DEFA’s mining sites’ at the Department for Environment, Agriculture and Farming (DEFA), and Ailish Williams, who was awarded Runner-up Most Enterprising Student, completed her project ‘Accessibility audit on polling stations’ at the Cabinet Office.
This year saw projects ranging from compliance to history and heritage and sustainability.
Luke, winner of Most Enterprising Student commented: “I am thrilled to have won the Most Enterprising Student award. Over the past eight weeks, I have really enjoyed my time working at DEFA, focusing on history and heritage and the fascinating history of the mining industry in the Isle of Man.”
Luke added: “I would recommend any students in their second year at university to get involved with the Step Programme. This placement was a great opportunity for me to learn new skills and gain valuable experience in the workplace.”
The following students also received special recognition:
• Ellie Robb, Games Global, awarded Best Report
• Rhys Burrell, DEFA, awarded Best Report runner up
• Christian Forrest, Games Global, awarded Best Presentation
• Joanna Bulli-e, Douglas City Council, awarded Best Presentation runner up
• Eleanor Robinson, Port Erin Commissioners; Craig McFee-Bell, DEFA; Eryn Byrne, Manx Care SARC, were all awarded the Judges Commendations
Sarah Maltby MHK, Political Member for Enterprise who attended the Step Programme Final and presented the awards, commented: “I want to congratulate all the students who participated in this year’s Step Programme.
The final event was a wonderful celebration of their achievements and highlighted the wide range of young talent we have here on the Isle of Man.
The Step Programme matches students with local businesses and organisations to complete project placements for eight-weeks over the summer holidays, with this year seeing hosts range from Government Departments to local businesses and charities. In addition to presenting at the final event, students are evaluated on their report-writing skills and feedback received from their host organisations on their performance during their placement.
The judges were Ben Callow, Head of Business Analysis at Utmost International Isle of Man and Phoebe Harwood, Head of Marketing and Communications, and Nicola Evans, Head of Enterprise Support, both from the Department for Enterprise.
Ben Callow, Utmost International Isle of Man, sponsor for Step Programme 2024 commented, “For the past three years, we have proudly hosted students from the STEP programme, consistently witnessing their exceptional ability to meet and exceed their goals. This positive experience means that our continued involvement in this initiative has been an easy decision which continues to benefit both the talented students and our organisation.”
“One of the key goals for the Department is to encourage young people to explore the diverse career opportunities in the Isle of Man. Initiatives like the Step Programme are essential for providing students with valuable experience in the workplace, helping them discover rewarding career paths right here on the Island.”
SCHEDULE
Prospective student and hosts for the Step 2025 programme are encouraged to register their interest by emailing step@gov.im. Students must be in their second year of a three year degree course, or the second or third year of a four year degree course to take part.
For more information on the Department’s STEP
FEATURES PORTFOLIO
TISE ANNOUNCES RECORD TURNOVER, PROFIT FOR H1 2024
• RECORD TURNOVER OF £6.4 MILLION – UP 22.4% YEAR ON YEAR
• PROFIT INCREASED 28.4% YEAR ON YEAR TO A NEW HIGH OF £3.0 MILLION
• EARNINGS PER SHARE INCREASED TO 107.0p
• TOTAL OF £7.0 MILLION RETURNED TO SHAREHOLDERS IN H1 2024
• 444 NEW LISTINGS CONTRIBUTED TO OVER ALL PUBLIC MARKET GROWTH OF 5.6% YEAR ON YEAR
• DELIVERY OF PRIVATE MARKETS SERVICE TO FIRST CLIENT, WITH PIPELINE OF FURTHER BUSINESS
The International Stock Exchange (TISE) has reported record turnover, profit and earnings per share for the first half of 2024.
The International Stock Exchange Group Limited (the Group) has released its latest Interim Report which shows revenues up 22.4% year on year to a new high of £6.4 million, post-tax profit increased 28.4% year on year to £3.0 million, and earnings per share increased to 107.0p during the six month period ended 30 June 2024.
Earlier this year, the Group paid a special dividend of £2.00 per share and an ordinary dividend of 45.0p per share, which represented a return of approximately £7.0 million surplus cash to shareholders.
“I am pleased to report record turnover, profit and earnings per share for the first half of 2024, reflecting the Group’s strengths as a leading European bond market as well as the improved macroeconomic conditions.” said Isle of Man based Anderson Whamond, Chair of the Group.
“The Group remains highly cash generative, supporting the payment of two special dividends during the past four years alongside twice-yearly ordinary dividends. Transformed from a local stock and bond market, today TISE is an established operator of public markets with an enlarged portfolio of financial markets and securities services for both public and private companies that positions the Group well for long-term growth.”
TISE’s Isle of Man-based Members, which facilitate listings on the exchange, are Boston Sponsor Services Limited, Cains Listing Services Limited, Equiom (Isle of Man) Ltd, FIM Capital Ltd and IQ EQ (Isle of Man) Limited.
There were 444 newly listed securities on TISE during the first half of 2024, which represented an 18.4% increase year on year. This contributed to the total number of listed securities on TISE’s Official List to 4,371 at 30 June 2024, which is a 5.6% increase year on year and the highest total since the Exchange opened for business in 1998.
ANDERSON WHAMOND
Across TISE’s leading European professional bond market, the Qualified Investor Bond Market (QIBM), there were 436 newly listed debt securities during the opening six months of 2024, which was ahead of the 369 listed during the equivalent period in 2023. TISE maintained its market leader position in products like private equity debt securities and high yield bonds, while continuing to grow its status as a listing venue for securitisations.
Within its equity market, TISE has consolidated its position as the second largest venue for listed UK Real Estate Investment Trusts (REITs). With four new UK REITs listed on TISE during the first half of 2024, double the number listed during the equivalent period in 2023, the total number of UK REITs listed on TISE reached 45 at 30 June 2024.
During the period, TISE continued to deliver its private markets service to the first client company, Blue Diamond Limited, as well as developing a pipeline of other prospective clients. The number of private companies in the UK that have more than 100 employees has grown by 3,096 over the last decade to nearly 19,150, while the number of listed companies has reduced by 271 during the same period. TISE Private Markets gives unlisted companies a more efficient way to trade their shares by providing access to a set of integrated electronic auction trading, settlement and registry management solutions.
“The progress we have made in executing our strategy has been demonstrated by the sustained growth we have achieved through changing market conditions,” said Cees Vermaas, CEO of the Group.
“We continue to deliver strong financial and operational performance both during the subdued market conditions of recent years and during the first half of 2024, with the return of a brighter economic picture. Our investment into an increasingly scalable and diversified business model means that we are in an excellent position to make the most of the opportunities available to us across both public and private markets.”
ISLE OF MAN SHIP REGISTRY MARKS 40TH ANNIVERSARY WITH CELEBRATORY LONDON EVENT
CELEBRATION MARKED WHILE PROMISING TO PROMOTE DECARBONISATION AND PIONEER
SEAFARERS’ WELFARE
The Isle of Man Ship Registry (IOMSR) has marked its 40th anniversary with an event in London as the Douglas based registry seeks to cement its position as one of the world’s most progressive flag states.
The celebrations, which were attended by a host of key figures across the maritime industry, took place at the historic Trinity House as a way to thank the IOMSR’s clients and partners and present its vision for the future.
IOMSR director Cameron Mitchell said of the event, which took place on September 12 and was sponsored by Cains, MHG Insurance and Appleby: ”This year represents a significant milestone for the registry. As we look back on 40 years of success, we were keen to express our sincere gratitude to our dedicated team, valued clients and the wider maritime community. They have all played an instrumental role in our remarkable journey and their trust, loyalty and collaboration have been key to our achievements.
‘‘
WE WILL CONTINUE TO SERVE THE GLOBAL MARITIME COMMUNITY WITH DISTINCTION, WHILE LEADING THE WAY TO CREATE A GREEN AND MORE EFFICIENT MARITIME INDUSTRY.
"Since our inception in 1984, the IOMSR has grown into one of the world’s leading maritime registries, consistently recognised for our high standards of safety, innovation and commitment to environmental sustainability.”
Mr Mitchell went on to explain how vital it is that the registry continues to lead by example as a Category 1 member of the Red Ensign Group, representing more than a third of tonnage under the Red Ensign and being synonymous with the highest standards of safety, engineering and navigation in the global maritime industry.
He added: "Over the past four decades, the IOMSR has evolved to meet the changing needs of the global shipping industry. Today, we are known for offering unparalleled service, a reputation for regulatory excellence and a proactive approach to the latest maritime challenges. They crucially include seafarers'
welfare, decarbonisation and digitalisation, which are all key pillars of future industry growth.
“First and foremost, we need to care for our seafarer’s mental health, safety and well-being by implementing robust EDI frameworks. We are also proud to have launched our seafarer welfare app, which ensures seafarer and vessel safety.
“Additionally, successfully meeting IMO 2050 GHG targets will require greater data transparency and collaboration across maritime. Flag states are required to take positive actions, such as by having the forethought to offer reduced registration fees for those ships deploying green technology and using alternative fuels.”
Guests on the night included senior figures from organisations including Maritime UK, WISTA UK, the Isle of Man's Department for Enterprise, the International Seafarers’ Welfare and Assistance Network, Nautilus International and BP.
Speaking at the event, Diane Kelsey MLC, who holds the role of Political Member for Business Isle of Man under the Department for Enterprise, said: “We are leaders in promoting sustainable practices in the maritime industry. I would like to thank the dedicated team at IOMSR for making this ethos of continuous adaptation at the heart of everything they do and for consistently positioning the island as a quality flag of choice, leading the way in sustainable and efficient maritime practices.
“As we look to the future, the IOMSR remains committed to upholding these values for the next 40 years and continuing to serve the global maritime community with distinction, while leading the way to create a green and more efficient maritime industry. We look forward to the next 40 years of delivering excellence together.”
Mr Mitchell supported this sentiment and went on to highlight that, while the past 40 years have seen huge developments across the Isle of Man’s maritime industry, the IOMSR must now firmly set its sights on future success.
He said: “The past 40 years has seen the IOMSR diversify and grow. This wouldn't have been possible without the support of the community who make up the island’s maritime sector. We are excited to continue building on this legacy, driving innovation and maintaining our position as a world-class registry in the years to come. Here’s to the next 40 years and beyond.”
The IOMSR is one of the world’s leading flag states and is ranked 18 in the world by Clarkson’s with 313 ships and around 12M GT under its flag. The registry has held top spot on the Paris MoU Port State Control whitelist and is on the whitelist in the Tokyo MoU rankings. The registry is headquartered in Douglas, Isle of Man, a self-governing British Crown dependency.
ELEANOR HARDING, APPLEBY; ROBYN WOOD, APPLEB Y; DIANE KELSEY MLC, ISLE OF MAN DEPARTMENT FOR ENTERPRISE; CAMERON MITCHELL, IOMSR ; SARAH LISY, IOMSR; TOBY BROOKS, IOMSR; CHARLOTTE WILBY, IOMSR; JESS WHITLEY, CAINS; STEVEN QUAYLE, CAINS; CATHY LANE, MHG INSUR ANCE; JACK OKELL, MHG INSURANCE
Up your game, up your gain.
One year on, Prism is helping to see better, monitor better and act better. Be up-to-date and in-the-know with wealth insights. See beyond and invest with HSBC Prism Advisory.
Advance reservation online or phone 640040
In a great location opposite the airport
Sizes from 16 sq ft up to 600 sq ft
Bulk storage units and pallet racking available 24/7 access via pin code at the main door
CCTV Security
Packing materials, locks & accessories for sale
Automatic lighting in every unit
Ample loading area and parking
Undercover loading bay and freight lift
Free use of trolleys
LOCAL BUSINESS BACKS GOVERNMENT EMISSIONS SAVING SUPPORT SCHEME
THE RELAUNCH OF THE ISLE OF MAN GOVERNMENT’S BUSINESS EMISSIONS SAVING SCHEME IS THE PERFECT OPPORTUNITY FOR LOCAL BUSINESSES TO ACCELERATE ENERGY EFFICIENCY PLANS AND TO SEEK SUPPORT IN CUTTING BOTH FUTURE COSTS AND EMISSIONS FROM THE WORKPLACE, ACCORDING TO LOCAL STANDARDS AND QUALITY ASSURANCE COMPANY ISO QA.
As well as offering financial assistance for specific emission-saving projects, the scheme is offering eligible businesses grants of up to 75% for the cost of an energy audit, a vital first step in assessing where the most valuable improvements can be made.
ISO QA has been offering such audits for many years and Managing Director Kevin Burnell says the Government support will enable businesses to plan effectively and evidence the potential return on energy improvement projects.
“An energy audit is the cornerstone of an energy efficiency plan,” said Kevin. “It looks at all the different elements that contribute to energy consumptionlighting, heating, insulation and alternative energy –and provides the data needed to identify both what improvements can be made and the priority of those in order of importance.
“Our own energy audits are carried out by
independent assessors who take into account all the individual factors that might be impacting thermal and energy efficiencies in the workplace.
“They also look at external factors such as weather and solar orientation, and assess usage patterns and behaviours which may be contributing to unnecessary energy use and costs.
“With sustainability and carbon footprint reduction very much at the forefront of stakeholders’ minds – and cost-effectiveness a basic requirement of any business – the Government’s relaunched scheme is an ideal opportunity for local companies to seize the moment and take action on energy efficiency.”
• For more information on ISO QA’s energy audits, call Kevin on 0330 043 5101.
• For more information on the Isle of Man Government’s Business Emissions Saving Scheme go to https://iomdfenterprise.im/bess
Are you hoping to take advantage of the Isle of Man Government’s relaunched Business Emissions Saving Scheme?
Knowing where you can make the greatest efficiencies is vital to reduce both future costs and emissions. Our energy audits help you to understand the energy and thermal properties of your buildings – including lighting, heating, insulation and alternative energy – pinpointing where improvements can be implemented and money saved.
Find out more about how ISO QA can help your business by getting in touch today.
Supporting your journey to a more energy efficient future.
KEVIN BURNELL
LOCAL IMPACT, GLOBAL VISION
At Atla Group, community engagement and international collaboration are at the heart of everything we do.
We support initiatives that foster growth and connection, both locally and globally. Through event sponsorships, cultural backing and international promotion, Atla aims to make a lasting impact.
Innovative Communication: Introducing The Deep Dive
At the start of this year, we embarked on creating a media studio in our office. Aimed at our clients and intermediaries, our video podcast draws inspiration from the success of the M Word Podcast, led by our CEO, Martin Hall and Pensions Manager, Matt Looker. As part of this initiative, we rebranded the Frontline podcast to better align with the Atla Group brand. We are proud to introduce ‘The Deep Dive powered by Atla.im.’
Community Focus: Supporting Our Island
Our commitment to the Isle of Man community is reflected in our support for sport, culture, and charity.
One standout event in our 2024 calendar is supporting Expedition Limitless, this year we were proxy sponsor for Matt Gooding, a long-standing member of our team who has worked with us for over 27 years.
Matt embarked on a kayak journey down the Yukon River, exemplifying not just personal endurance but our company’s long-term commitment to exploration and pushing boundaries.
We are proud to sponsor local athletes, including TT rider Conor Cummins and the Cringle brothers, as well as events like the IOM Squash Championships and raised funds for the IOM Golf Union through our annual Pro*/Am golf day.
Additionally, we’ve supported cultural productions such as Oliver! and Jersey Boys, while continuing our partnerships with Eyesea, Recycle Collect and backing charitable initiatives like the Children’s Centre’s Race The Sun.
International Promotion of the Isle of Man
Atla Group actively promotes the Isle of Man on the global stage. We recently participated in the annual Indaba conference, strengthening Isle of Man -South Africa economic ties and showcasing the island’s potential for business growth.
As members of TAG Alliances, Lyle Krause attended the EMEA regional meeting in Scotland, promoting the island across the region and further building our international reach. Basil Bielich also represented us at the Spring 2024 International meeting in Nashville, promoting the island as a business destination.
Through these efforts, Atla Group aims to raise the Isle of Man’s profile, fostering partnerships and encouraging investment, positioning the island as a globally connected hub.
Commitment to Charity, Culture, Sport and Business
Atla Group’s contributions span charity, culture, sport and business, creating opportunities for the Isle of Man community to thrive.
From Matt’s Yukon River journey to our international collaborations, we remain dedicated to building a strong, vibrant community.
We will continue to invest in the people, culture and future of the Isle of Man.
Atla Group: Empowering the Isle of Man, Locally and Globally.
INVESTING IN THEIR FUTURE IN LAW
AS A LEADING ISLE OF MAN LAW FIRM, PROFE SSIONALLY RECOGNISED BY THEIR PEERS AS ONE OF THE BEST PRACTICES IN THE BRITISH ISLES, DQ ADVOCATES PRIDES ITSELF ON BEING A TRULY DIVERSE TEAM. AND IT IS BY ADOPTING A FLEXIBLE APPROACH TO THE WORKPLACE WHICH ENSURES THE DOUGLAS-BASED PRACTICE ATTRACTS AND RETAINS SUCH A TALENTED AND DEDICATED WORKFORCE, CONTRIBUTING TO THE OVERALL GROWTH AND SUCCESS OF THE COMPANY ACROSS ALL ITS KEY BUSINESS AREAS. ISLE OF MAN PORTFOLIO SPOKE TO TWO OF THE TEAM ABOUT THEIR EXPERIENCES AND HOW SUCH FOUNDATION IS ALLOWING THEM TO THRIVE PERSONALLY AND PROFESSIONALLY.
DAVID COWIN – TRAINEE PARALEGAL
Can you tell us a little bit more about the role and your time at the company to date?
On October 3rd I had been at DQ for exactly two years and the experience has been absolutely brilliant. I joined DQ at 18 straight out of sixth form, with the idea that I would work part-time as a trainee paralegal whilst sitting my law degree remotely with the University of Essex - a de facto legal apprenticeship of which I really didn’t know what to expect. This was my first real experience in the legal sector as well as my first ‘proper’ job, but DQ has been amazing at showing me the ropes and teaching me how to practically apply the theory I’ve been learning at university, as well as how Manx Law differs to English Law. It didn’t take long for the imposter syndrome to wear off and I feel like a true member of Team DQ now!
What does your current role entail?
Due to the way I decided to enter the legal sector, my role is quite unconventional. During a usual five day working week I spend two of these days (plus evenings as required) studying for my law degree and the other three working at DQ where the scope of my role is extremely wide; as a whole firm asset, I’ll assist wherever I’m needed with whatever work needs doing. Typically this will involve legal research or document drafting, but can include anything from calling clients to sitting in on court cases depending on what the matter requires. In my opinion, this arrangement is beneficial to everyone involved. I gain experience in all areas of law we practice in and can enhance my knowledge ready for when I take the next step towards qualifying as an advocate. At the same time, our advocates can pass work to me, allowing them to focus on more specialised tasks, which inevitably creates advantages which are passed on to the client.
What qualifications/training do you need for your job?
For my role specifically, it would be adequate Alevels to enrol in university and an excellent work ethic. This position is far from standardised though, so for anyone looking to go down this route I’d recommend reaching out to some law firms and seeing what they would expect. I’m aware, however, that the Isle of Man Law Society is exploring the possibility of introducing a formal legal apprenticeship scheme, so this may well change and become standardised in future.
What support has the firm given you on your journey?
DQ has been so supportive and understanding, ensuring that work doesn’t get in the way of university and that I have enough time to complete any assessments to a high standard. Moreover, the team at DQ has been extremely helpful, always lending a hand or answering any questions, both in regard to my work and Isle of Man law or relating to my studies. Some of our advocates have been the best mentors I could have wished for and, especially considering the stage at which I entered the sector, I would never have progressed without them.
What do you feel are the main strengths of DQ?
I’d say DQ’s main strengths are probably how modern and forward thinking the firm is. It’s never afraid to try new things and be flexible with how work gets done, and the creation of my role is probably the perfect example of that!
What’s your favourite thing about working at DQ?
My favourite thing about DQ is definitely the flexibility. The firm’s very understanding of the fact that life exists outside of work and want staff to live to the fullest. Personally, this is hugely significant as the directors recognise that, although working, I’m still ultimately a university student. They want me to develop as a person, so they’re more than happy for me to swap the days I work some weeks to allow me to make the most of other opportunities. As part of this, DQ has provided me with
a month's leave designed to encourage me to explore what the world has to offer. Whether I spend it travelling, as I did in summer 2023 or volunteering as I did this year, they recognise it’s these life experiences that truly shape people and for that I’m grateful.
What qualities make a great leader?
Above all, a good leader is someone who is truly a part of the team they’re leading. It’s one thing to effectively delegate work and make decisions, but that ‘boots-on-the-ground’ impact is the difference between a manager and a leader. While a manager will know the strengths and weaknesses of their team members and how they work, a leader should engage with their team, get to properly know them and lead by example. They should earn the respect of their team through their conduct and always know what’s going on, and their team should be able to rely on them when obstacles are encountered, whether that be for a solution, for guidance or just for encouragement. Crucially, they should be able to inspire a team and instil confidence in its members making the team truly want them as their leader, rather than them listening solely because of their position. I'm exposed to a variety of great leaders at DQ.
What’s the best business lesson you’ve learned so far?
I think this applies to most areas of life rather than just business, but it would be that the team is everything. I don’t think any member of DQ could do their work alone; it’s far from uncommon to see advocates turning to one another for advice, and the support staff, specifically the personal assistants, are involved in every matter, completing the necessary background work and keeping the firm functioning. From this you see the massive benefits of having good team relationships and how well a properly run and inspired team can operate. The last two years have truly emphasised to me the importance of keeping a team happy and motivated.
What advice would you give to someone who wants to get into the same sector?
Get out there, talk to people, put the work in and make things happen. Work experience and previous legal knowledge always helps but ultimately, with the right work ethic and the willingness to put enough effort in, you can make almost anything out of your career. I would absolutely recommend DQ’s Insight Days, held each spring, and their summer internship scheme to get a proper look at the legal sector on the Isle of Man, make some contacts within the industry and open up further opportunities – that’s how I got my foot in the door!
KAREN DALY, DQ PARALEGAL
Can you tell us a little bit more about the role and your time at the company to date?
I have been with DQ for a year and am now progressing into my role as Trainee Advocate. The support I have received from the team has been invaluable in helping me prepare for this next important step. My position as Trainee Advocate requires me to commence a two year period of Articles, in which I must pass five exams to fully qualify as a Manx Advocate.
What does your current role entail?
I assist with client matters daily – a wide range of private client, corporate law and litigation matters which ensures every day is different, which is something I enjoy.
What qualifications/training do you need for your job?
The entry requirements are a qualifying law degree with a minimum of second-class honours, or a nonlaw degree (minimum second-class honours) followed by the Graduate Diploma in Law.
I would also recommend gaining experience through placements or internships with various law firms.
What support has the firm given you on your journey?
DQ has been extremely supportive in providing me with the flexibility to work around my young family, which is something I am very grateful for and has made the process of working to become an advocate so much easier. They promote a work-life balance, which I believe is important.
What do you feel are the main strengths of DQ?
DQ is a modern, forward thinking law firm.
What’s your favourite thing about working at DQ?
I’m very lucky to work with people who are kind, helpful and happy to give their time.
What qualities make a great leader?
I believe a good leader is someone who has a vision to drive things forward, shows respect, listens and communicates well, demonstrates gratitude and allows for flexibility.
What’s the best business lesson you’ve learned so far? Company culture is extremely important.
What advice would you give to someone who wants to get into the same sector?
Try and secure work experience in as many law firms as possible. It gives you a great idea of what working in a law firm is like but also allows you to see which workplace is the right fit for you.
Further details can be found on DQ’s website at dq.im/careers
Speak to our team of experts
No matter what your speci昀c legal or business needs may be, DQ is the premier choice. Our team of esteemed advisors can provide assistance with a wide variety of matters. For comprehensive and tailored service from industry-leading experts in their 昀elds, get in touch.
SCAM EMAILS: HOW TO AVOID FALLING VICTIM
AT SURE BUSINESS, WE HAVE A TEAM OF EXPERTS WHO ARE WELL VERSED IN CYBERSECURITY AND KNOW HOW TO SPOT AND DEAL WITH THE THREAT OF A CYBER ATTACK. CYBER CRIMINALS ARE PARTICULARLY SAVVY WHEN IT COMES TO SCAMMING YOU THROUGH EMAIL, WHICH MAKES UP MORE THAN HALF OF ALL SUCCESSFUL RANSOMWARE ATTACKS. OUR ENTERPRISE PRODUCT MANAGER, DAVID SALISBURY, EXPLAINS HOW YOU AND YOUR BUSINESS CAN PROTECT YOURSELVES AGAINST SCAM EMAILS, AND WHY IT’S SO IMPORTANT TO BE VIGILANT.
DAVID SALISBURY
ENTERPRISE PRODUCT MANAGER
SUE BUSINESS
WE RECOMMEND MAKING SURE THAT YOU HAVE THE BEST MULTILAYERED EMAIL FILTERING IN PLACE, THROUGH TRUSTED NAMES SUCH AS MIMECAST, WHICH CAN PROVIDE YOU WITH THAT SUIT OF ARMOUR AROUND YOUR DATA
Scams and phishing emails are much more subtle and sophisticated than they once were. Many of us will have received one of the old classic scam attempts, from a foreign prince asking you for help to collect his father’s gold.
Today, victims will often be targeted by being asked to open an attachment or click on a website link, usually with a sense of urgency, with the goal of exploiting targets for money, compromising their system or stealing information.
To defend yourself against phishing emails and scams, we recommend making sure that you have the best multilayered email filtering in place, through trusted names such as email scanning software Mimecast, which can provide you with that suit of armour around your data. This combined with continuous staff training will help you and your team spot a phishing email both at work and at home.
Anyone with an email address, whether it is a personal or business account, are at risk of being targeted. A recent survey of 3,000 email scam victims, conducted by Take Five to Stop Fraud, found that people are most likely to succumb to phishing emails on a Wednesday or Thursday afternoon. Scam emails are hard enough to spot to the untrained eye, but when someone is busy with day-to-day life, it can be harder to notice that carefully crafted phishing email.
However, there are several red flags you can look out for to avoid falling victim:
• Threatening or urgent language: Scammers know that people are more likely to make rash decisions when they are under pressure. This can involve asking you to update your banking details by a particular deadline or dangling a tempting offer or exclusive deal that expires very soon.
• Request for money or personal information: Whether it is from a business or an individual, receiving a request for money over email should always be treated with caution. Cybercriminals may pose as your boss, in what is called CEO Fraud, requesting credit card details or an exchange of money, as they know the pressure of an authority figure could encourage you to act quickly.
On the other hand, businesses will almost never request money via email, and data protection laws prohibit businesses from asking for personal
information on an email. Often, these requests will ask you to ignore the usual authorisation processes and will have unusual bank details you likely will not recognise.
• Spelling or grammar errors: This is a dead giveaway that an email is being sent from a potentially unsafe source. Often, these mistakes are intentional, as scammers are looking for people who will not notice these mistakes and are therefore easier to target.
• Unfamiliar senders or recipients: If you receive a suspicious email, follow the ‘last slash rule’: Whatever comes before the first slash in a web address is what matters, as it is the only part of a domain that a scammer can’t change. If there are dashes in this part, or it doesn’t match the official domain of the business contacting you, it is probably a scam.
For example, a legitimate link would look like: https://www.sure.com/
An illegitimate link could look like:
https://www.sure.ca/ap/signin?_encoding=UTF8
• Asking you to click on a link: This is relevant to all of the above but is important to mention on its own. Even without seeing any of the red flags, a request to click on an email from a sender you don’t recognise, or are not familiar with, should be approached with caution. Clicking on an unsafe link may redirect you to a fraudulent website, track your location, or install unsafe malware to your device.
We, at Sure Business, can provide industry leading email protection and user awareness services for customers, giving you all the protection you need. Find out more about how we can help secure your business on our products and services page on our website: business.sure.com
MEDIA TRAINING: WHY IT’S ESSENTIAL IN 2024
Navigating a fast-paced media landscape is arguably more of a challenge than ever before so the importance of engaging with the media and delivering your messages successfully and professionally is clear.
That is why the Island’s longest-established full-service agency, Isle of Man Advertising & PR, runs a number of bespoke media training courses, both face-to-face and online, for a variety of organisations to ensure they make the most of their media opportunities.
Whether answering tough and uncomfortable questions, anticipating and dealing with a potential issue in advance, or simply becoming comfortable enough to confidently convey your or your company’s messages, the training is designed to help participants understand the media landscape on and off Island, learn what content is newsworthy and avoid any common pitfalls.
Led by Isle of Man Advertising’s Head of Media, James Davis, a range of courses are offered, tailored to a firm or individual’s needs, comprising practical insights and hands-on exercises, immersive scenarios which simulate various media situations, allowing participants to refine their skills in a safe environment, along with ongoing support and feedback to help them continually improve and stay prepared for any media challenge.
“If you ask most people, only a few would genuinely admit to feeling totally comfortable when a microphone or a camera is thrust in front of them.
“Yet the media should be embraced and, in most cases, seen as an opportunity to tell your story, establish credibility and project confidence to an audience,’ explained James.
“The importance and value of good quality communications, whether via the mainstream media, a blog or a plethora of social media channels cannot be underestimated and, while the range of
‘‘
PEOPLE APPLY THEIR KNOWLEDGE BEST WHEN THEY TAKE AN ACTIVE ROLE AND START TO RELAX AND ALSO HAVE FUN ALONG THE WAY
media platforms have reformed the way many of us communicate, the principles remain and content is key.
“Our media training is designed to be as dynamic as possible and will help anyone who is public-facing, from those tasked solely with communicating via the media to those relevant to a particular area, imparting their knowledge and expertise on a panel session, webinar, forum or other in-person or recorded event.
“It really is all about being comfortable. That is the starting point, identifying individual needs, knowing exactly where you stand before moving onto the unexpected scenarios to even talking about body language and vocal tone.
“People apply their knowledge best when they take an active role and start to relax and also have fun along the way.”
From honing messages and mastering interview techniques to managing crisis communications and understanding media dynamics, the courses cover all aspects essential to effective media and audience engagement.
Managing Director, Helen Summerscales, added: “Our experienced team of professionals work with a diverse range of clients and oversee a broad portfolio of professional services, combining strategic insight with creativity, innovation and practical advice.
“The media training offering forms part of that and, in a fast-moving public relations worldparticularly in a small Island community where reputation is everything - prepares individuals for real life scenarios and equips them with the tools to navigate media enquiries and interviews confidently, professionally and make a lasting, positive impression!”
Details of training sessions are available to view at: isleofmanadvertising.com/mt
CHIEF MINISTER ALFED CANNAN IN THE HOTSEAT DURING THE 2024 IOM GOVERNMENT CONFERENCE
LEADERSHIP TEAM
Basil Bielich, Chairman
“Leadership is about vision and accountability.”
With nearly three decades at Atla, Basil has overseen the roup’s governance and strategy development, ensuring it remains adaptable and ethically grounded amidst industry changes.
Martin Hall, Chief Executive Of昀cer
“Strategic decisions are built on collaboration.”
Martin is pivotal in fostering collaboration across Atla’s leadership, aligning operational and financial goals to sustain the roup’s growth and adaptability.
Beth Rogers, Chief Operating Of昀cer
“Operational excellence drives long-term results.”
Since joining in January 2024, Beth has streamlined operational processes, improved business ef昀ciency and enhanced cross-functional collaboration within Atla.
Jamie McKenna, Chief Technology Of昀cer
“Innovation happens when technology meets collaboration.”
With 24 years at Atla, Jamie has spearheaded key technological initiatives, ensuring Atla remains at the forefront of digital trends while optimising operational ef昀ciency.
Jess Hawkins, Chief Compliance Of昀cer
“Compliance is key to sustainable growth.”
ess oversees compliance strategy and regulatory ris management for the roup, embedding a proactive compliance culture to ensure tla meets ethical and regulatory standards.
THE POWER OF WHY IN BRANDING
ASHGROVE MARKETING’S TERRY VAN RHYN EXPLAINS HOW APPLYING TAIICHI OHNO’S
‘5 WHYS’ TECHNIQUE CAN HELP YOU UNCOVER YOUR BRAND’S UNIQUE VOICE.
TERRY VAN RHYN MANAGING DIRECTOR AND FOUNDER, ASHGROVE MARKETING
I have always loathed the prevalence of meaningless power words like “innovative”, “cutting-edge”, “synergy”, and “experience” in advertising messages. It is far more rewarding to ask what makes your product or service innovative and why your customer/client should care.
In our fast-paced world of advertising and branding, trends shift at lightning speed. Competition is fierce and creating a brand that stands out requires more than just a catchy slogan or a sleek logo.
True differentiation comes from the core - the heart of what your brand is and what it represents. This is where the wisdom of Taiichi Ohno’s “5 Whys” comes into play.
Originally developed as part of Toyota’s lean manufacturing system, this problem-solving technique is an invaluable tool when it comes to uncovering the authentic essence of your brand.
WHY ASK WHY?
Too often, businesses stop at the surface when it comes to defining their brand. They settle for vague statements like “We make quality products” or “We offer great customer service.” While those things may be true, they are hardly unique.
The magic happens when you dig deeper - when you peel back the layers and start to get at the core reason why your brand exists.
Ohno’s 5 Whys method was all about uncovering the root cause of problems in manufacturing by repeatedly asking why. But it’s just as effective in the world of marketing where it forces you to go beyond the obvious answers and explore the deeper motivations and values that make your brand truly unique.
GOING DOWN THE RABBIT HOLE OF ‘WHY’
Let’s say you’re developing a positioning statement for a new eco-friendly skincare line.
1 - Why do we make eco-friendly skincare products?
Because we believe in offering a sustainable alternative to traditional skincare.
2 - Why do we believe in sustainability?
Because we want to reduce harm to the environment and promote health-conscious living.
3 - Why do we care about reducing harm to the environment?
Because we feel a responsibility to leave the planet in a better state for future generations.
4 - Why do we feel responsible for future generations?
Because we believe that businesses have a moral obligation to drive positive change in the world.
5 - Why do we believe businesses should drive change?
Because we want to be a part of the solution, not the problem, by creating products that align with our values of integrity, care, and responsibility.
By going through this process, you look far beyond simplistic and vague brand positioning statements like, “We make sustainable skincare.” Instead, you’ve uncovered a powerful, value-driven message that “We’re here to make a meaningful impact by providing skincare that cares for both people and the planet, driven by our belief that businesses must lead the way toward a better future.”
This is the kind of messaging that sticks. It’s emotional, it’s intentional, and it speaks to the deeper motivations of both your company and your audience. You’ve found your true differentiation - the thing that sets your brand apart from the dozens of other ecofriendly skincare brands on the market.
WHY ‘5 WHYS’ IS ESSENTIAL FOR BRAND DIFFERENTIATION
Authenticity Resonates
Today’s consumers are smarter than ever. They can smell BS a mile away. By asking “why” five times, you cut through the fluff and get to the heart of what your brand truly stands for. And that authenticity will resonate in a noisy and cluttered marketplace.
Alignment with Values
The 5 Whys process helps ensure that your brand’s positioning is aligned with your core values. It’s not just about what you sell, but why you sell it. That deeper alignment creates a more compelling story, and one that consumers can connect with on an emotional level.
Clarity and Focus
A lot of brands struggle with trying to be everything to everyone. Asking "why" helps narrow your focus, giving you a clearer understanding of what makes you different and why it matters. It’s like chiselling away at a block of marble to reveal the sculpture within.
Consistency in Messaging
Once you’ve uncovered your brand’s deeper purpose, it becomes easier to craft consistent messaging across all your marketing efforts. Every touchpoint - from social media posts to ad campaigns - can now reinforce your brand’s core “why.”
Innovation and Evolution
This process isn’t a one-time exercise. Just as in Toyota’s production system, the 5 Whys can be applied repeatedly as your brand evolves. As consumer needs shift, you can revisit your core “whys” to ensure that your brand remains relevant and differentiated in a changing landscape.
Taiichi Ohno (1912 - 1990) was a leader in industrial engineering and is well known as the creator of the Toyota Production System, which in turn inspired the Lean theory and stemmed a wide range of Quality Improvement processes.
Taiichi Ohno effectively inspired the Lean concept and leadership method. His leadership method involved mentoring people and asking them challenging questions in order to encourage them to solve and improve processes themselves. This approach is called ‘Ohno’s method’, which he started to develop in 1945 and honed it and refined in later years.
Ohno’s work over the years has been such huge inspiration to so many people and has enabled companies and organisations to streamline their process and provide better value to their customers. By paving the way for improvement in manufacturing, and developing the concepts behind the Lean system, his thinking has also opened up improvement opportunities and thinking for Quality work in healthcare.
BY GOING THROUGH THIS PROCESS, YOU LOOK FAR BEYOND SIMPLISTIC AND VAGUE BRAND POSITIONING STATEMENTS AND IT SPEAKS TO THE DEEPER MOTIVATIONS OF BOTH YOUR COMPANY AND YOUR AUDIENCE
Dive Deep, Stand Out
In a world where it’s easy to get lost in the crowd, brands that have the courage to dig deep into their "why" are the ones that truly stand out. The 5 Whys isn’t just a tool for troubleshooting - it’s a path to uncovering the unique essence of your brand. By going down those rabbit holes and pushing beyond the surface-level answers, you’ll not only discover what makes your brand different, but also what makes it meaningful.
So, next time you’re crafting your brand’s positioning statement, remember to ask why - five times. The answers might just surprise you.
BIO
Business Directory brought to you
Big Red Building, Ronaldsway Industrial Estate, Ballasalla, IM9 2AA
BUSINESS DIRECTORY
Accountants
Atla Accountancy Services Ltd, Ground Floor, 11-13 Hill Street, Douglas Tel +44 1624 777403 hello@atla.im
Callin & Co, 6-7 Fort William, Head Road, Douglas. Tel. +44 1624 675528 callin@manx.net
CM Partners, 8, St George’s Street, Douglas. Tel. +44 1624 665100 admin@cmiom.com
EY, Rose House, 51-59 Circular Road, Douglas. Tel. +44 1624 691800 www.ey.com/im
Fryers Bell & Co, 27, Athol Street, Douglas. Tel. +44 1624 639850 fryers_bell@manx.net
Greystone LLC, 18 Athol Street, Douglas. Tel +44 1624 620711 mail@greystone.im
In Safe Hands, 75 Bucks Road Douglas, IM1 3EF Tel. +44 1624 616133 contact@insafehands.im
KPMG, Heritage Court, 41, Athol Street, Douglas. Tel. +44 1624 681000 info@kpmg.co.im
OrmCo Accounts Alma House, 7 Circular Road, Douglas. Tel: +44 1624 610547 sales@ormcogroup.com
Suntera Global Peveril Buildings Peveril Square Douglas Tel: +44 (0) 1624 683242 info@suntera.com
Baker Tilly Isle of Man, P.O. Box 95 2a Lord Street Douglas Tel. +44 1624 693900 info@bakertillyiom.com
Callow Matthewman & Co, Atholl House, 29/31, Hope Street, Douglas. Tel. +44 1624 622752 Ramsey Office Tel 814494
Crowe Isle of Man LLC, 6th Floor, Victory House, Prospect Hill, Douglas. Tel. +44 1624 627335 mail@crowe.im
Endor Consultants LLC 18-20 N Quay, Douglas. Tel: +44 1624 676550 info@endorconsultants.com
Grant Thornton, Exchange House, 54/62 Athol Street, Douglas . Tel: 44+ 1624 639494 info@im.gt.com
R. P. Harker, Maskani Yetu, Garey Close, Foxdale Tel. +44 1624 675450
Invicta Accounting Ltd, 24 Athol Street, Douglas, IM1 1JA Tel. +44 1624 672358
LK Accounting Limited ‘Ballabundu’, Chapel Lane, Baldrine, IM4 6DG Tel. +44 1624 664665 hello@lkaccounting.im
PricewaterhouseCoopers LLC, Sixty Circular Road, Douglas. Tel. +44 1624 689689
Thompsons The Accountants, 1st Floor, Royal Trust House, 60-62 Athol Street, Douglas. Tel. +44 1624 611108
Boothmans, Millennium House, Victoria Road, Douglas. Tel. +44 1624 611926 bca@boothmans.com
Celtic Associates Ltd, Chartered Accountants, One, The Parade, Castletown. Tel: +44 1624 822022 Email: email@celt.im
David Gelling & Associates, 44 Main Road, Onchan. Tel. +44 1624 615500
Enigma Accountancy and Bookkeeping Ltd. Willow House, 61-69 Main Rd, Onchan Tel: +44 7624 618322
Greenfinch Accountancy Ltd, Shee Yee, 12 Ballachrink, Colby. Tel: +44 1624 833727
Hotchkiss Group, Suite D, Champion House, Tromode. Tel. +44 1624 872140 tax@hotchkiss.im
Jessup & Co, 44 Athol Street, Douglas. Tel. +44 1624 625666
Peter D. Lace, 17 Peel Road, Douglas. Tel. +44 1624 661640
Red Accounts Ltd., 24 Hillberry Heights, Douglas. Tel: +44 1624 679924
E Thorn, 47 Buttermere Drive, Onchan. Tel. +44 1624 613782
Nicola Bowker & Co., Alexander Buildings, 37 New Road, Laxey. Tel. +44 1624 861271 nicola@nicolabowker.co.uk
UHY Crossleys LLC, P. O. Box 1, Portland House, Station Road, Ballasalla. Tel. +44 1624 822816 mail@crossleys.com
Deloitte LLP, The Old Courthouse, Athol Street, Douglas. Tel. +44 1624 672332
Fowler & Co., First Floor, Norton House, 41 Arbory Street, Castletown. Tel +44 1624 827848
Greenwave Accountants, Awin Ruy, Lower Ballachrink Farm, St Marks Road, Ballasalla Tel: +44 1624 838434
Hunter Tax Consultants Ltd, First Floor, Milbourn House, 13a St George’s Street, Douglas. Tel. +44 1624 625765
K5 Tax & Accounts Ltd, Museum Buildings, Church Road, Port Erin. Tel. +44 1624 833776 enquiries@k5ltd.im
Moore Dixon, PO Box 25, 26-28 Athol St, Douglas, Isle of Man IM99 1BD +44 (0) 1624 662020 mail@mooredixon.com
Shimmin Wilson & Co, 13-15 Hope Street, Douglas. Tel. +44 1624 627744 mail@shimminwilson.com
Michael Turner & Co, Ballanorris Court, Douglas Road, Ballabeg. Tel. +44 1624 822534 mbturner@manx.net
Licence Holders, Class 2 - Investment Business
Ardan International Wealth Platform, 2nd Floor, Goldie House, 1-4 Goldie Terrace, Upper Church Street, Douglas Tel. +44 1624 652555
Brooks Macdonald Asset Management (International) Ltd 3rd Floor, Exchange House, 54-62 Athol Street, Douglas. Tel. +44 1624 831320
Chase Financial Services Ltd, 10-12 Prospect Hill, Douglas. Tel. +44 1624 612611
Hockney Stevens Chartered Financial Planners Kerrowglass, Stockfield Road, Kirk Michael. Tel. +44 1624 877864
JMR Limited, Finance Centre, Close Beg, Ballawattleworth, Peel. Tel +44 1624 842514
Moore Dixon Financial Services, 26-28 Athol Street, Douglas. Tel. +44 1624 662020
Resilience Asset Management (IOM) Ltd, St Georges Tower, Hope Street, Douglas. Tel: +44 1624 602020
Barclays Bank PLC Eagle Court, Circular Rd, Douglas. Tel. +44 1624 684444
Canaccord Genuity Wealth (International) Limited, 55 Athol Street, Douglas. Tel. +44 1624 690100
Creechurch Capital Ltd, Atlantic House, 4-8 Circular Road, Douglas. Tel: +44 (0) 653800 info@creechurchcapital.com
HSBC Bank Plc, HSBC House, Ridgeway Street, Douglas. Tel. +44 1624 684840
Knox D'arcy Asset Management Ltd, 3rd Floor, Analyst House, Douglas. Tel. +44 1624 623994
Nedbank Private Wealth Ltd, St Mary's Court, 20 Hill Street, Douglas. Tel: +44 (0) 645000
The Royal Bank of Scotland International Ltd, Royal Bank House, 2 Victoria Street, Douglas. Tel. +44 1624 646464
Insurance Managers
Aon Insurance Managers (Isle of Man) Ltd, St George's Court, Upper Church Street, Douglas. Tel +44 1624 692420
Isle of Man Insurance Management Ltd, IOMA House, Hope Street, Douglas. Tel +44 1624 681200 www.iomagroup.co.im
RL360 Services Ltd, International House, Isle of Man Business Park, Douglas, Tel. +44 1624 681681 csc@rl360.com
Canada Life International Ltd, Canada Life House, Isle of Man Business Park, Douglas. Tel. +44 1624 820200 info@canadalifeint.com
Marsh Management Services Isle of Man Ltd, Rose House, 51-59 Circular Road, Douglas. Tel +44 1624 630500
Thomas Miller Isle of Man Ltd, Level 2, Samuel Harris House, 5-11 St Georges Street, Douglas. Tel. +44 1624 645200
Blackford Financial Services Ltd, 34 Athol St, Douglas. Tel. +44 1624 627674
Capital Financial Markets Ltd, Capital House, Circular Road, Douglas. Tel. +44 1624 654200
DBAY Advisors Limited, 4th floor, 64b Athol Street, Douglas. Tel +44 1624 690 900 info@dbayadvisors.com
Independent Financial Consultants Ltd., 37 Ballanard Road, Douglas. Tel. +44 1624 671679
LMS Partners Limited, 14 Athol Street. Douglas. Tel +44 1624 666888 enquiries@lmspartners.co.im
Oceanic Investment Management Ltd, St George's Court, Upper Church Street, Douglas. Tel: +44 (0) 1624 663616
Standard Bank (IOM) Ltd, Standard Bank House, One Circular Road, Douglas. Tel. +44 1624 643643 www.sboff.com sbiom@standardbank.com
Capita Life and Pensions Services (Isle of Man) Ltd, 43-51 Athol Street, Douglas. Tel. +44 (0) 1624 691000
Monument International PO Box 391
Douglas Tel. +44 (0) 1624 683683 ask@monument.im
Thomas Miller Captive Management Ltd, Level 2, Samuel Harris House, 5-11 St Georges Street, Douglas. Tel. +44 1624 645200
Banks - Licenceholders
Barclays Bank PLC, Eagle Court, Circular Rd, Douglas. Tel. +44 1624 684444
Lloyds Bank International Ltd, PO Box 111, Peverial Buildings, Douglas. Tel. +44 1624 638200
Capital International Bank Ltd, Capital House, Circular Road, Douglas. Tel. + 44 1624 654200 cib-bd@capital-iom.com
Nedbank Private Wealth Ltd, St Mary’s Court, 20 Hill Street, Douglas. Tel. +44 1624 645000
Blue Square Wealth Management Limited, 2nd Floor, Queen Victoria House, Victoria Street, Douglas. Tel: +44 1624 645313
Capital International Ltd, Capital House, Circular Road, Douglas Tel. +44 1624 654200
Edgewater Associates Ltd, 1st Floor, Clarendon House, Victoria Street, Douglas. Tel. +44 1624 654000 enquiries@edgewater.co.im
Investasure Financial Services Ltd, Falcon House, 22-24 Ridgeway Street, Douglas. Tel. +44 1624 615751
MAC Financial Limited, MAC House, 64 - 65 Athol Street, Douglas. Tel +44 1624 639450
Osborne Financial Services Ltd, Clearview, Shore Road, Ballaugh. Tel: +44 (0) 1624 898034
Thomas Miller Investment Samuel Harris House, 5-11 St Georges Street, Douglas. Tel +44 1624 645200 tminvestment.com
Friends Provident International Services Ltd, Royal Court, Castletown. Tel +44 1624 821212
Quilter International Business Services Ltd, PO Box 159, King Edward Bay House, King Edward Road, Onchan, Tel. +44 (0) 1624 655555
Utmost Administration Ltd, Walpole Ave, Douglas. Tel. +44 1624 643345
Blythe Financial Limited, 11 Myrtle Street, Douglas. Tel: +44 1624 619180
Chartwell Financial Planners Ltd, Quayside House, 6 Hope Street, Castletown. Tel. +44 1624 801409
FIM Capital Ltd, 55 Athol Street, Douglas. Tel. +44 1624 681250 enquiries@fim.co.im
Investment Interest Management Ltd, Goldie House, Goldie Terrace, Douglas. Tel. +44 1624 863125
Marriott Isle of Man Ltd, 55 Athol Street, Douglas.
Ramsey Crookall & Co, Securities House, 38-42 Athol Street, Douglas. Tel. +44 1624 673171
Thornton Associates Ltd, Top Floor, St John’s Mill, Mill Road, St John’s Tel. +44 1624 660220
Hansard Administration Services Ltd, Harbour Court, Lord Street, Douglas. Tel. +44 (0) 1624 688000
SIGCo Management (IOM) Ltd, Level 2, Samuel Harris House, 5-11 St Georges Street, Douglas. Tel. +44 1624 664095
Zurich Financial Services (Isle of Man) Insurance Manager Ltd, Isle Of Man Business Park, Douglas. Tel. +44 1624 691111
Cayman National Bank (IOM) Ltd, Cayman National House, 4-8 Hope Street, Douglas. Tel. +44 1624 646900
Santander International PO Box 123 19/21 Prospect Hill, Douglas Tel 01624 641888 info@santanderinternational.co.uk
Conister Bank Ltd, Clarendon House, Victoria Street, Douglas. Tel. +44 1624 694694
The Royal Bank of Scotland International Ltd, Royal Bank House, 2 Victoria Street, Douglas. Tel. +44 1624 646464
HSBC Bank PLC, HSBC House, Ridgeway Street, Douglas. Tel. +44 1624 684840
Standard Bank Isle of Man Ltd, Standard Bank House, One Circular Road, Douglas. Tel. +44 1624 643643 sbiom@standardbank.com
Business Directory brought to you by
Big Red Building, Ronaldsway Industrial Estate, Ballasalla, IM9 2AA
Advocates
Advocate John Rimmer Ltd, Fort Anne, Douglas. Tel +44 1624 621466 mail@advocatejr.com
Athena Law Ltd, 3 Ballanard Woods, Ballanard Road, Douglas. Tel. +44 1624 622100
Callin Wild, Bank Chambers, 15-19, Athol St, Douglas. Tel. +44 1624 623195 mail@callinwild.com
Coren Law Ltd, 3rd Floor, Queen Victoria House, Victoria Street, Douglas. enquiries@corenlaw.im
DQ Advocates, The Chambers, 5 Mount Pleasant, Douglas. Tel. +44 1624 626999 info@dq.im
Humphrey and Helfrich, The Old Courthouse, Athol Street, Douglas. Tel: + 44 (0)1624 651951 info@humphreyandhelfrich.com
Laurence Keenan, Victoria Chambers, 47, Victoria Street, Douglas. Tel. +44 1624 611933 info@lklaw.co.im
Long and Co Ltd, ‘Eyreton’ Quarterbridge Road, Douglas. Tel. +44 1624 319897
Myerscough & Clegg, 6 Hill Street, Douglas. Tel. +44 1624 616404
Pringle Law, Victoria Court, 16 Athol Street, Douglas. Tel. +44 1624 612200 mail@pringle-law.com
Travers Law Ltd, 4th Floor, Hillary House, Prospect Hill, Douglas. Tel. +44 1624 649321
Advocates Smith Taubitz Unsworth Ltd, 77-79 Bucks Rd, Douglas. Tel +44 1624 677888 reception@advocates.co.im
BridsonHalsall, Havelock Chambers, 16-18 Mount Havelock, Douglas. Tel. +44 1624 614422 reception@iomlaw.com
Carters, 9 Circular Road, Douglas. Tel. +44 1624 662809 reception@carters.co.im
Corlett Bolton & Co., 4, Finch Road, Douglas. Tel. +44 1624 676868 mail@corlettbolton.com www.corlettbolton.com
FinLaw, Cameo House, 19 Duke Street, Douglas. Tel. +44 1624 855320
Ian Kermode Advocate, Court View Chambers, 14 Albert Street, Douglas. Tel. +44 1624 611117 www.ik.im
Kerruish Law Ltd, First Floor, Bourne Concourse, Peel Street, Ramsey. Tel. +44 1624 623919
LVW Law, Museum Buildings, Church Road, Port Erin. Tel. +44 1624 836757 barrister@manx.net
Nicolle Plumley Advocate, Bellevue House East, Belle Vue, Peel. Tel. +44 1624 844445
Quinn Legal Advocates Ltd, 30 Ridgeway Street, Douglas, +44 1624 665522 www.quinnlegal.im
Wood Law, 16 Peel Road, Douglas. Tel. +44 1624 625007 www.woodlaw.im
Alma Legal, 1 Athol Street, Douglas. Tel. +44 1624 652599 contact@almalegal.com
Cains, Fort Anne, Douglas. Tel. +44 1624 638300 law@cains.com
Chambers of Paul T Rodgers, 8 Finch Road, Douglas. Tel. +44 7624 232242 paul@manxadvocate.com
David Reynolds Advocate, 23 Circular Road, Douglas. Tel. +44 1624 610880
Gray Law Advocates, 87 Parliament Street, Ramsey. Tel. +44 1624 818058 reception@gla.co.im
Innova Law, Ground Floor, 16-18 Finch Rd, Douglas. Tel. +44 1624 654900 innovalaw.im
Kinley Legal 4 Albert Street Douglas. Tel: +44 1624 640366 contact@kinleylegal.com
M&P Legal, New Court Chambers, 23-25 Bucks Road, Douglas. Tel. +44 1624 695800 law@mplegal.im
Nigel Cordwell Advocate, The Old Vicarage, Princes Road, Douglas. Tel. +44 1624 677277
Simcocks, Ridgeway House, Ridgeway Street, Douglas. Tel. +44 1624 690300 enquiries@simcocks.com
Weatherill Advocate & Solicitor, 20 Athol Street, Douglas. Tel. +44 1624 674994
Appleby, 33-37 Athol Street, Douglas. Tel. +44 1624 647647 www.applebyglobal.com iom@applebyglobal.com
Cains Gordon Bell, Auckland Chambers, Auckland Terrace, Ramsey. Tel. +44 1624 811311 law@cainsgb.co.im
Corbridges, Chancery House, 2 Albert Street, Douglas. Tel. +44 1624 690060 mail@corbridges.com
Dickinson Cruickshank Ramsey, Masonic Buildings, Water Street, Ramsey. Tel. +44 1624 812107
Hannan Law, 5 Hill Street, Douglas. Tel: +44 1624 628900 mail@hannanlaw.im
Kelly, Luft, Stanley & Ashton, 2 Sydney Mount, Douglas. Tel. +44 1624 674316 law@kellyluft.com
Kneale Advocates Ltd, 2nd Floor, Hillary House, Prospect Hill, Douglas. +44 7624 413712 www.knealeadvocates.com
Maher Law, Third Floor, 4 Athol Street, Douglas. +44 7768 134493MannBenham Advocates Ltd,
Paterson Property Law Ltd, 39 Ballagarey Road, Glen Vine, Douglas. Tel. +44 7624 315800
SW Legal, The Engine House, Castletown. Tel. +44 7624 479222 info@swlegal.im
John Wright, 16 Willowbrook Gardens, Douglas. Tel. +44 1624 611999 mail@johnwright.co.im
Appointed Isle of Man Lead Partner at KPMG in the
Crown Dependencies
KPMG in the Crown Dependencies is pleased to announce the appointment of Nick Quayle as the new Lead Partner for the Isle of Man. Nick brings a wealth of experience and a strong track record across multiple industries including financial services, real estate and gaming, making him an excellent choice to lead the firm's Isle of Man operations.
Nick has been with KPMG for 27 years and his extensive background in audit services, combined with his deep understanding of the local market, positions him perfectly to lead the Isle of Man office. In his new role, Nick will be responsible for overseeing the strategic direction and day-to-day operations in the Isle of Man, ensuring the continued delivery of high-quality services to clients.
“I am honoured to take on this new role and lead the talented team at KPMG in the Isle of Man. I look forward to working with clients and colleagues to drive further success and innovation,” said Nick.
Nick’s appointment comes at a time of significant growth and opportunity for KPMG in the Crown Dependencies. The firm continues to expand its services and capabilities, providing clients with comprehensive solutions to meet their evolving needs.
“We are delighted to have Nick step into this leadership position,” said Dermot Dempsey, Senior Partner at KPMG in the Crown Dependencies. “His deep understanding of the market and commitment to excellence will be invaluable as we continue to strengthen our presence and support our clients in the Isle of Man.”
Senior Relationship Manager appointed at Cayman National Bank (Isle of Man) Limited
The Cayman National Group has announced the appointment of David Shimmin as Senior Relationship Manager at Cayman National Bank (Isle of Man) Limited.
David has spent over a decade in the financial services sector, having held several key roles where he excelled in establishing new client relationships and partnerships, and leading successful marketing strategies, He has also managed substantial portfolios, overseen complex financial transactions, and headed the foreign exchange desk for the Isle of Man office of a major UK clearing bank.
Jim Woodall, Banking Director of Cayman National Bank (Isle of Man) Limited, commented, “We are pleased to welcome David as Senior Relationship Manager to Cayman National. His extensive experience in the financial services industry, alongside his knowledge in client acquisition and retention will prove invaluable and represents a pivotal appointment to the Bank.”
David commented, “I am thrilled to have joined Cayman National and look forward to working with my new colleagues and our diverse range of customers. I am committed to implementing the Bank’s ethos of building valued relationships with both existing and new banking customers.”
Cayman National Bank (Isle of Man) Limited is a subsidiary of Cayman National Corporation Ltd whose ultimate owner is Republic Financial Holdings Limited, a publicly quoted company incorporated in Trinidad and Tobago and regulated by the Central Bank of Trinidad and Tobago as a financial holding company.
The Group comprises retail and international banking, wealth management and fiduciary services. Aside from the Isle of Man, the group has activities in the Cayman Islands, Barbados, Grenada, Guyana, Suriname, St Lucia, and Ghana.
JOHN QUIRK
NICK QUAYLE
JIM WOODALL, DAVID SHIMMIN
Cains continues growth with double appointment
Leading Isle of Man Law firm Cains has continued to enhance its corporate and litigation practices with the recent appointments of Richard Kniveton and Benjamin McGee.
Richard has taken up the position of senior associate within Cains’ top tier corporate team having spent over 10 years at global law firm Clyde and Co’s London office before relocating back to the Isle of Man in 2024.
With over a decade of experience in the legal sector,
Richard is a strong addition to Cains’ corporate team, having advised on a wide range of domestic and crossborder corporate, commercial and regulatory matters, including mergers and acquisitions, joint ventures and complex corporate restructurings, as well as assisting with high value debt and equity financing transactions for both lenders and borrowers.
From a regulatory perspective, Richard has considerable experience in advising clients on their legal obligations under financial services legislation and anti-money laundering legislation.
Commenting on his appointment, Richard said: “I am delighted to be returning to the Isle of Man and joining such a dynamic and highly respected corporate team. Cains is going from strength to strength, offering clients city level legal services and I look forward to having the opportunity to bring my insight and experience to the clients we represent, now and into the future.”
Also joining the Cains team is Benjamin McGee, who has taken up the position of a trainee advocate.
As part of his role, Ben will initially begin his articles within the company’s litigation department before moving to the corporate department and he is scheduled to complete the Manx Bar exams in 2026.
Ben attended Queen Elizabeth II High School in the Isle of Man before attending the University of York, where he completed a Bachelor of Laws in Law degree, achieving a First Class Honours in 2024.
Commenting on his appointment, Ben said: “I am delighted to have been offered this opportunity to train as an advocate at Cains. I would like to thank the team for the warm welcome I have received, and I am excited
New Non-Executive Chair and Board Members
Visit Isle of Man has welcomed Andrew Mackness as the new independent Non-Executive Chair of its Agency Board. Joining him are three newly appointed volunteer Board Members: Andrew Jamieson (Chief Operating Officer, Opul Solutions); Dr Florida Clements (Lecturer and Programme Leader, University College Isle of Man); Steven Taylor (Managing Director, Okells Inns)
The Non-Executive Board, now led by Andrew Mackness, will continue working closely with the Visit Agency’s CEO, Deborah Heather, and political member, Sarah Maltby MHK, alongside the existing volunteer Board Members. The addition of the new volunteer Board Members brings valuable and diverse expertise for strategic leadership, strengthening the Board’s ability to guide the Agency in advancing its ten-year visitor economy strategy, ‘Our Island, Our Future’.
Andrew Mackness, originally from the North-West of England, moved to the Island two years ago with his wife, where they now run a consultancy business serving clients in both the Isle of Man and the UK. With a background as a commercial pilot and 42 years of senior leadership experience in the retail, service and property sectors, Andrew is also the Chair and major shareholder of St Andrews Lakes, a leisure destination in the SouthEast of England.
Andrew Mackness, Non-Executive Chair of the Visit Agency, commented: “It is an honour and a pleasure to be taking on the role of Chair for Visit Isle of Man at such an exciting time. On behalf of the Agency I would like to extend a warm welcome to the new volunteer Board Members and give my thanks to existing and previous members for their valued time and expertise in bringing the Agency to where it is today.
“I have spent the past few weeks meeting some remarkable and passionate individuals across the industry and I am looking forward to supporting the growth and success of the Isle of Man as an extraordinary year-round destination.”
Deborah Heather, CEO of Visit Isle of Man, also commented: “We are delighted to welcome Andrew as our new Chair and to welcome three new volunteer Board Members, each bringing valued strategic expertise from a wide cross section of specialisms including commercial business, education, skills and development, customer service, hospitality, food and beverage, and experiential tourism. The role of Visit Isle of Man continues to be fundamental in supporting the growth of the visitor economy and as an Agency we are galvanised to drive forward the ambitious vision and growth set out in our ten-year plan.”
for the career opportunities being offered as I strive to a become member of the Manx Bar and a practicing advocate.”
Tim Shephard, Managing Director of Cains, said: “We are delighted to welcome both Richard and Ben to our ever-growing legal practice. Their appointments reflect the continued commitment we have to our clients, ensuring we have the best legal minds on the Island to meet our current and future needs across all markets.”
RICHARD KNIVETON
BENJAMIN McGEE
ANDREW MACKNESS ANDREW JAMIESON
DR FLORIDA CLEMENTS STEVEN TAYLOR
Scan not working? Try this link: atla.im/curious/