IOM Portfolio March25

SPECIAL FEATURE: Isle of Man Budget Response

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Sure Business Suite: transforming your IT support and security

The future of Payroll: What’s changing and why It matters

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The Level Up Club: A new approach to networking

THE ISLE OF MAN’S LEADING BUSINESS MAGAZINE ISSUE 271 | MARCH 2025

FIRST FOR PRESTIGE & PERFORMANCE CARS

2022 Porsche 911 Turbo S (992) Coupe PDK Shark Blue, Black Leather, 3,091 miles £154,995

2019 Ford Transit Custom 2.0 EcoBlue 170PS MS-RT Kombi SWB 38,712 miles £36,995

2021 Mercedes AMG A35 4Matic Executive 5Dr Polar White, Artico Black Leather, 13,049 miles £25,995

2018 Gardner Douglas DG Mk4, Feroco Ferrari Red Metallic, Black Quilted Leather, just 1,039 miles £69,995

2016 Porsche 911 (991.2) Carrera 4 S Cabriolet PDK Auto, GT Silver Metallic, Black Leather 21,266 miles £69,995

2016 Morgan 2.0 Aero Racing + 4 [ARP4] Prosecco Gold Metallic, Stone Leather 4,588 miles £63,995

2015 Volkswagen Transporter 2.0 TDI 140 Highline Auto LWB 4-Berth Campervan 42,618 miles £36,495

2013 Land Rover Defender 90 2.2 TDCI 3Dr Hard-Top, Iridium Silver, Black Cloth/Leather, 50,064 miles £32,995

2012 Volkswagen Transporter 2.0 TDI Campervan by Cambridge Campervans Candy white, Faux Leather/Cloth, 84,237 miles £26,995

2017 Volkswagen Transporter T6 T32 2.0 TDI 150 Highline Kombi SWB Indium Grey, Anthracite cloth 28,363 miles £24,995

2019 BMW 320i xDrive M-Sport Shadow Edition Touring Auto Alpine White, Black Dakota Leather, 18,103 miles £22,995

2020 BMW X1 sDrive18i M-Sport 5Dr Alpine White, Black Dakota Leather 36,576 miles £20,995

2016 Volkswagen Golf 2.0 TSI GTI Clubsport Edition 40, Candy white, Leather, Tratan cloth, 58,306 miles £19,995

AVAILABLE FROM OUR LAXEY FORECOURT

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2019 Lexus CT200h 1.8 Luxury 5Dr Auto Mercury Grey,Anthracite Cloth/Alcantara 46,364 miles £14,750

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2015 BMW 218i SE Active Tourer 5Dr Auto Deep Sea Blue Metallic, Cream Leather 59,827 miles £9,995

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CONTENTS

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THE ISLE OF MAN’S LEADING BUSINESS MAGAZINE ISSUE 271 | MARCH 2025

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FROM PAGE 4

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GOVERNMENT

Isle of Man Portfolio magazine is designed and published by

UREN PUBLISHING Douglas, Isle of Man, IM2 2NX CONTACT Keith Uren | T: 01624 611100 M: 07624 498740 | E: portfolio@manx.net

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The Level Up Club: A new approach to networking

Sure Business Suite: transforming your IT support and security

The future of Payroll: What’s changing and why It matters

THE ISLE OF MAN’S LEADING BUSINESS MAGAZINE ISSUE 271 | MARCH 2025

EST. 1995

Keith Uren Publishing Limited,

SPECIAL FEATURE: Isle of Man Budget Response

EST. 1995

TO ADVERTISE IN THE APRIL EDITION OF

© 2025 Keith Uren Publishing Ltd

KEITH 12 Manor Lane,

FEATURES

THE ISLE OF MAN’S LEADING BUSINESS MAGAZINE

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THE ISLE OF MAN’S LEADING BUSINESS MAGAZINE

THE ISLE OF MAN’S LEADING BUSINESS MAGAZINE

APPOINTMENTS FROM PAGE 41

Isle of Man Portfolio magazine is published monthly and is delivered to private and public sector finance-related business in the Isle of Man by the Isle of Man Post Office. Financial institutions and Government Departments take copies for circulation among their clients. The magazine is also taken by several leading Isle of Man hotels for their guests. Isle of Man Portfolio is also individually mailed to senior professionals retained on the magazine’s database.

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NEWS

‘Manx State of the Nation’ conference celebrates 20th anniversary

CHIEF MINISTER ALFRED CANNAN ADDRESSING THE ‘MANX STATE OF THE NATION CONFERENCE AT THE COMIS HOTEL

questions, greatly enhanced the value of The 20th Manx State of the Nation the day. I hope those who attended will conference, hosted by the Alliance of continue to look forward and Isle of Man Compliance Professionals collaborate, both professionally and (AICP), was held at the Comis Hotel on individually, for the success of the island 7 February 2025. Sponsored for the 11th and our common interest.” consecutive year by PwC Isle of Man, Colin Manley, Director, PwC Isle of the event attracted a record number of Man, added: “As long-serving sponsors of 250 delegates, with a waiting list, the conference, PwC Isle of Man echoes demonstrating the importance placed Gerry’s sentiment that it is fantastic to

by Isle of Man based professionals on celebrate two decades of bringing engagement in compliance issues. together compliance professionals across The annual conference was opened the island’s industries. With the news of by the Island’s Chief Minister, Alfred Moneyval’s visit taking place in October Cannan MHK who emphasised the 2026, these opportunities to learn and importance of working together to collaborate are key to helping keep safeguard the island from the compliance standards at the forefront of devastating effects of financial crime and the professional community. From my thanked the attendees for their crucial GERRY GANLY (AICP CHAIRMAN), BETTINA ROTH (CHIEF EXECUTIVE, IOMFSA) , own presentation on AML effectiveness role in maintaining the robustness of the COLIN MANLEY (DIRECTOR, PWC ISLE OF MAN) .

I was delighted with the strong island’s financial services sector. engagement in the room. The A varied programme followed with a Gerry Ganly, AICP Chair, shared: “The conference presentation highlighted shared challenges, the role of mix of local and UK speakers. A range of important continues to grow stronger each year, and we are technology and the continued importance of skilled topics and trending insights across the regulatory and delighted to celebrate its 20th anniversary. It has resources as the cornerstone of effective control business landscape were discussed including: updates become a must-attend event for the local compliance, frameworks.” from the Financial Services Authority and the new risk and governance community. Over the past two Information Commissioner; as well as international decades, the international regulatory landscape has Special thanks go to the attendees, speakers, Kevin Ellis regulation, Anti-Money Laundering/Counter Financial changed significantly and will undoubtedly continue to at Avid Events, Comis Hotel, ELS Group, lead sponsor Terrirism, Proliferation Finance, Sanctions, Corporate evolve. This year’s conference featured a wealth of PwC Isle of Man, and other sponsors Impact Professional Criminal Liability, and Modern Slavery, and its impact insights from knowledgeable speakers who are Services, DQ Advocates and FIM Capital, who all helped on the Isle of Man. There was also time for networking practitioners in their field of expertise. The positive to make the event such a success. with others in the regulated sector. engagement from the audience, through polling and

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KWC announces Continent 8 attend SBC Summit in Rio future fee strategy and America as other in-region cloud providers, Continent Campus developments 8 provides the best support to European operations

DAMIAN HENDERSON

King William’s College (KWC) and The Buchan School have shared an important update on school fees and future developments, reinforcing their commitment to providing an outstanding education while ensuring long-term sustainability.

In August 2024, the School confirmed that there would be no changes to the fees already announced for the 2024-25 academic year. Thanks to careful financial planning, KWC absorbed the VAT element of school fees for this year, preventing an immediate increase and giving families time to prepare.

Looking ahead, the School will introduce a phased and controlled fee adjustment starting in September 2025. Over the next four years, fee increases will remain below double digits, covering inflation and the VAT impact. This means the College will continue to absorb a portion of the VAT, ensuring stability for families.

Principal Damian Henderson said: “We understand that school fees are a significant consideration for families, and we are committed to keeping increases as manageable as possible, while continuing to invest in our students' education and experiences. By taking a phased approach, we can support our families while maintaining the excellence that defines King William’s College and The Buchan School.”

LUANA MONJE

Continent 8 Technologies, a leading provider of global managed hosting, connectivity, and cloud cybersecurity solutions to the iGaming and online sports betting industry, attended the SBC Summit Rio 2025 at the end of February.

At the event, Continent 8 technical and industry experts was on hand to provide insights on complying with Brazil's Ordinance No. 722, which outlines the specific and essential technical and cybersecurity standard for licensees launching in the Brazilian market. Operators must comply within six months of obtaining their gaming licenses in the Latin American (LATAM) market.

To support Brazil’s launch, Continent 8 offers a state-of-the-art data centre facility in São Paulo, along with a complete suite of services to address rigorous data residency, backup, disaster recovery and cybersecurity requirements. Furthermore, the specific utilisation of submarine cable capacity from Brazil to Portugal minimises latency between Europe and LATAM. By taking this route, rather than via North

targeting the region by improving latency by over 40%.

This unique, localised support, combined with global planning, enables the regulated Brazilian gaming market to rapidly deploy secure, compliant and ultralow-latency gaming platforms and operations.

The LATAM market is of considerable strategic importance to Continent 8. The trusted infrastructure and cybersecurity services provider in the region, Continent 8 first launched LATAM and Caribbean operations in Colombia in 2020 and has since expanded its data centre locations and best-in-class managed and professional services to Brazil, Curaçao, Peru and Puerto Rico, with further expansion plans underway.

Luana Monje, Sales Executive at Continent 8 said, “Continent 8 continues its deep investment and commitment to the LATAM market, with the newly established regulated Brazilian jurisdiction being a top priority. We have invested in a new data centre and the provision of customised services to address a comprehensive range of local mandated requirements, including latency, cybersecurity, public/private cloud, AWS hybrid cloud, and more – all with the goal of providing the best regulated iGaming launch and support experience.

“We were excited to continue this conversation at SBC Summit Rio and explore how we can support gaming initiatives.”

Continent 8’s head office has been based in the Isle of Man for over 20 years. Their Isle of Man data centre is a purpose-built Tier-3 facility located in the island’s capital, Douglas.

Continent 8 connects the Isle of Man directly to their core global MPLS backbone using high-capacity diverse connectivity to our global peering and PoP locations. This means that in the event of a carrier cable failure, Continent 8 is resilient and able to continue to deliver services via separate carrier cable systems.

In the Isle of Man, connectivity is provided via multiple 5Gbe and 10Gbe circuits on three diverse routes over the Vodafone and MUA cable systems.

These circuits terminate into separate London and Dublin POPs where IP and MPLS services are located.

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© 2025 KPMG in the Crown Dependencies is the business name of a group of Jersey and Isle of Man limited liability entities each of which are member firms of the KPMG global organisation of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.

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The Level Up Club: A new approach to networking

The launch of The Level Up Club has been announced, billed as a fresh, exciting and non-traditional networking community designed for young to midlevel professionals and entrepreneurs who want more than just business talk.

Launching in March 2025, the Level Up Club aims to redefine professional networking with vibrant, themed experiences that blend career growth, personal development, and pure fun.

Reimagining networking Created with the aim of offering something different to traditional networking events, the Level Up Club is a space where people can build confidence, gain new skills, and form meaningful connections, without the stiffness of conventional business meet-ups.

Each month, members will have access to unique, interactive events that mix expert-led discussions with hands-on, creative activities, making networking more authentic, empowering, and enjoyable.

More than just business The Level Up Club is designed for the next generation of professionals, entrepreneurs, mid-levels, and career builders who see work differently. Whether you're looking to sharpen your skills, explore creative outlets, or expand your professional circle, the club provides an environment that fosters real growth, both professionally and personally.

“This isn’t just another networking club putting on another set of networking events. You may not find your next business deal here. But you will hopefully find the tools, confidence, and connections to grow—in your career and your life” says Ealish Corlett, who’s one of the team behind the Level Up Club.

A mission to empower The Level Up Club is committed to creating a supportive, engaging, and inspiring space where ambitious professionals—especially women—can develop their careers, explore creativity, and build genuine relationships. With a focus on celebrating local talent, fostering confidence, and encouraging innovative thinking, the club aims to reimagine networking and professional development for the modern workforce.

Get involved The first official events will be announced in March 2025, and people are encouraged to follow the Level Up Club on social media for updates.

Additionally, those with valuable skills to share can become a speaker… the club is actively seeking experts who can provide insight and inspiration to its growing community.

Get in touch thelevelupclubiom@gmail.com

Isle of Man Post Office unveils new stamp collection celebrating Archibald Knox

The Isle of Man Post Office has announced the release of its latest stamp collection, Archibald Knox: Order & Beauty, celebrating the life and work of one of the Isle of Man’s most influential cultural icons.

This exquisite set of ten stamps has been created in collaboration with Manx National Heritage and the Archibald Knox Forum to mark the KNOX: Order & Beauty exhibition, the largest-ever display of Knox’s works. Running from 5th April 2025 to 5th April 2026 at the Manx Museum, the exhibition explores Knox’s artistic journey, his profound connection to the Isle of Man, and his role as a pioneer in modern design.

Archibald Knox (1864 - 1933) is celebrated worldwide for his exceptional craftsmanship and innovative designs. His work for Liberty & Co., including the renowned Cymric and Tudric ranges, combined Celtic-inspired patterns with the modern aesthetics of the Arts and Crafts movement.

Each of the ten stamps in this collection features a carefully chosen piece from Knox’s vast body of work, showcasing his extraordinary versatility and artistic brilliance.

The Archibald Knox: Order & Beauty stamp collection has been designed by EJC Design and features imagery from the Manx National Heritage Collection, the Peartree Collection, and private collections.

Maxine Cannon, General Manager of Isle of Man Stamps and Coins remarked: “We are honoured to celebrate the legacy of Archibald Knox with this beautifully curated stamp collection. Knox’s work continues to inspire artists and designers around the world, and this issue serves as both a tribute to his remarkable talent and a reflection of the Isle of Man’s rich cultural heritage. We hope collectors and admirers alike will enjoy this stunning set, which captures the essence of Knox’s timeless designs.”

Katie King, Curator for Art at Manx National Heritage, said: “The Post Office played a pivotal role in Archibald Knox’s life and career, making this stamp issue a particularly fitting way to celebrate his legacy. From his tranquil cottage in Sulby, Knox sketched and coloured thousands of designs for Liberty & Co., dispatching them via the nearby post office to London. This collection brings together some of Knox’s most iconic works and reminds us of the enduring beauty and relevance of his designs.”

Chris Hobdell, Managing Director of the Archibald Knox Forum, added: “This stamp issue is a wonderful opportunity to share Knox’s extraordinary designs with a global audience. It offers a glimpse into the depth and diversity of his work, celebrating the rich cultural heritage of the Isle of Man that inspired him. We hope it will encourage people to explore the KNOX: Order & Beauty exhibition and learn more about this remarkable designer.”

The Archibald Knox: Order & Beauty stamp issue is available now and a range of products is available, including the stamp set, First Day Cover, Presentation Pack, Prestige Booklet, and booklet panes, making it the perfect choice for collectors and fans of Knox’s work.

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More flexible rent collection process to begin this spring Douglas City Council’s Public Sector Housing Tenants will be offered a more flexible way to pay their rent from April.

Designed to assist families with their budget management across a full year, the local authority is to adopt a more straightforward approach in a move designed to standardise the rent collection process.

Chair of the Council’s Housing and Property Committee, Councillor Devon Watson, explained: “Tenants currently pay rent covering the full 52 weeks of the year but, historically, that rent has been collected across a 50-week period and divided accordingly, dating back to a time when most payments were collected in cash and paid in person. More than 60% of our tenants already pay over the 52 weeks so this is about standardising and giving tenants control over their preferred payment approach.

“Nowadays, of course, there are a wide range of payment options, including the very popular direct debit, online payments, phone payments, standing orders and the Isle of Man Government’s social security direct pay, so there is no longer any need to divide a year into a 50-week collection system.

“All existing payment interval choices for tenants (whether weekly, fortnightly, four-weekly or monthly) will remain the same, there will be no change. The

yearly rent amount will also be the same and payments will simply be calculated over 52 weeks rather than 50.”

The move will bring the Council in line with the majority of the other local authorities who provide Public Sector Housing Island-wide, simplifying payment processes and offering the option for tenants who wish to take a rent break during a particular period of the year the opportunity to increase their rent payments to cover this break. For example, a tenant may choose to take a one week rent break in the summer and one week rent break during the festive period and, as long as they have increased their weekly payment and therefore have sufficient credit, this will be possible.

Those tenants who do not want to take a rent break will pay the actual weekly rent rather than the previously inflated rent that was required to cover the traditional non-collection weeks at the end of the year, assisting greatly with their budget management.

A detailed explanation of the change and potential benefits of the new approach, complete with available payment options, will be outlined in a letter to all tenants next month and in the Council’s annual Housing Newsletter.

An online Public Sector Housing Tenant Portal will also be introduced in late 2025 making it very easy for tenants to view their Housing rent account balance,

which will help with payment planning.

“This is all about providing a more straightforward yet flexible way to pay and collect rent, with the main purpose to better assist families with their budget management across a full year, alongside the benefit of offering a ‘rent holiday’ for those who want it.

Essentially, it places control back in the hands of our tenants,” added Councillor Watson.

The new measures will come into effect in the new financial year and will be implemented from the week beginning 7th of April, 2025.

Offer accepted for former housing site Also, Douglas City Council can confirm it has accepted an offer for a landmark site in the heart of the capital, subject to contract.

The local authority placed the Lord Street flats on the market in November as it continues to invest in providing accommodation considered more suitable to modern day standards.

Proceeds from the sale of the four-storey building will be reinvested into future housing projects for Douglas, alongside its general maintenance and refurbishment programme.

Although details of the offer are commercially sensitive at this time, the authority will release more information on completion of the contract.

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CHAMPION HOUSE SUITE TO LET

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FERSA calculations finalised with Treasury

DR ALEX ALLINSON MHK

Calculations regarding the Final Expenditure Revenue Sharing Arrangement (FERSA) with the United Kingdom Government have been finalised.

The FERSA is the calculation mechanism for sharing the common duties including VAT that are collected under the 1979 Customs and Excise Agreement between the UK and the Isle of Man. Treasury Minister Dr Alex Allinson MHK informed Tynwald this morning while announcing the Budget for the forthcoming year.

He said: “I am able to confirm to you today that we have finalised the required FERSA calculations and agreed them with His Majesty’s Government. The Island’s estimated share of VAT and the other Common Duties has been calculated using the agreed FERSA methodology and this has resulted in the Island’s share being broadly in line with budgeted projections.

“Over the past five years we have prudently held back a provisional amount, some of which will be paid as a rebalancing payment to HM Treasury, the remainder of this I am now able to release. This book adjustment will offset additional spending that has been incurred and approved by Tynwald in supplementary votes, and an additional £10m will now be available to offset anticipated additional spending in the forthcoming year.

“I would like to thank HM Treasury and HM Revenue and Customs for their detailed and professional approach together with Officers both in Treasury and the Cabinet Office who have worked in such an efficient manner to reach this conclusion.”

This Agreement provides the Treasury with confidence and certainty in terms of the revenue the Isle of Man will receive under FERSA in each of the next five years, until the next calculation is undertaken in 2028/29.

Consultation on draft Proceeds of Crime Bills 2025 A public consultation has been published to gather feedback on proposed changes to the Island’s Proceeds of Crime Act 2008 (POCA 2008).

The draft changes aim to enhance the effectiveness of the legislation which is one of the Island’s most important tools in combating financial crime.

POCA 2008 is vital in tackling money laundering and countering the financing of terrorism or proliferation but needs modernisation to meet changing international standards and keep up with ever evolving technology and products.

These changes take the form of three separate draft Bills, the: • Draft Proceeds of Crime (Miscellaneous Amendments) Bill 2025 • Draft Proceeds of Crime (Amendment) (Forfeiture of Money held in Bank and Building Society Accounts) Bill 2025 • Draft Proceeds of Crime (Amendment) (Unexplained Wealth Orders) Bill 2025 The consultation questions focus on several key areas including updating the terminology related to virtual assets (cryptocurrencies and digital assets) in line with international standards.

Comments are also invited on the expansion of references to include civilian investigators alongside Police and Customs Officers, as well as changes to confiscation orders, threshold exemptions, unexplained wealth orders and changes to the Anti-Money Laundering and Countering the Financing of Terrorism Code 2019 and the Gambling Code 2019.

JANE POOLE-WILSON MHK

There is also a proposed change which will create a positive obligation on individuals to report suspicions of money laundering to the Financial Intelligence Unit (FIU).

Minister for Justice and Home Affairs, Jane PooleWilson MHK, said: “The economic and fiscal stability of the Island is key to its future success, as is our ability to continue to be part of the wider world of respected and responsible financial jurisdictions. These crucial updates will play a pivotal role in providing the legislative basis for us to properly combat financial crime, a key aspect of the Island Plan vision of a ‘strong and diverse economy.”

Submissions can be made on the online consultation hub, other formats or assistance can be requested by emailing GeneralEnquiries.DHA@gov.im or calling +44 1624 694300. The consultation will close on the 27 March 2025.

Over two million pounds lost to scams in 2024 The Cyber Security Centre for the Isle of Man (CSC) has released its annual threat report. The latest report indicates that residents who fell victim to scams lost over £2.2 million in 2024.

The report, breaking down losses into categories, reveals that Investment scams were the largest contributor at £1.2 million, with other losses including £391,674 to scam voice calls (Vishing) and £113,472 to account compromises.

However, the report clarifies that these figures only come from the reports received and so the actual figure is likely to be much higher.

Cyber Security Centre Isle of Man Director, Mike Haywood, said: “Every pound lost to scams is not just a loss for our local economy - it’s the hard-earned money of individuals in our community that could be spent on essential needs, families, or supporting local businesses and creating jobs. Instead, it is lining the pockets of criminals operating from all corners of the world.”

This year the Island has seen a number of tailored scams aimed at local residents and organisations

including widespread manx.net scam emails, criminals imitating Isle of Man Transport as well as websites copying local financial institutions.

“The figures in this report are deeply concerning, but they are likely just the tip of the iceberg. Many scams go unreported, meaning the real cost to residents could be significantly higher.

“We encourage anyone who has been in receipt of or been a victim of a scam to report it to us. We can only fight against cybercrime if we have a picture of the threats facing our Island. Reports allow us to work with the private sector and tailor our education and awareness initiatives to counter the threats’.”

A broad range of information to help you stay safe online, be aware of scams and understand security is available on the CSC Advice and Guidance webpage.

The CSC can also deliver presentations and education events with schools and community groups on request.

The full threat report is available online and residents are encouraged to contact report any cyber concerns to the CSC through their online form, or by calling 01624 685557.

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New options for home improvements without need of planning applications

Revised planning rules will simplify and reduce the cost of various home improvements and small building projects by eliminating the need to submit a planning application.

The amended regulations will reduce the number of planning requests, improving the speed and efficiency of the applications process. A key revision will more than double the size of extensions that can be added to houses, depending on the size of the house and garden.

The changes update and replace the Town and Country Planning (Permitted Development) Order 2012. They are the result of a review of permitted development allowances which was undertaken by the Cabinet Office and supported by the Department of Environment, Food and Agriculture.

On Wednesday 19 February Tynwald approved the Town and Country Planning (Permitted Development) Order DAVID ASHFORD MHK 2025. With two, related planning Orders, it was implemented from 1 March 2025.

Amendments designed to help speed up small building projects and home improvements include: • Increasing works that can be undertaken in Conservation Areas including replacement windows and - in back gardens - sheds, greenhouses, extensions and air source heat pumps • New provisions for porches, dormers and chimney pipes

• Providing powers for Local Authorities to install play equipment and public art, and to hold events The Order expands permitted development for operations which can be undertaken at the Grandstand/Nobles Park during events.

The Meayll Peninsula and Calf of Man continue to have limited permitted development with strict rules about what can be built or changed without special permission.

Minister for the Cabinet Office, David Ashford MHK, said: “Permitted Development Orders play a crucial role in supporting the commitments of the Built Environment Reform Programme (BERP), which is a key part of the Island Plan action to build great communities. The three amended Orders approved by Tynwald support BERP’s vital objectives for an agile and responsive planning system and policies.

“Allowing certain types of development to proceed without formal planning permission will enable planning authorities to focus their efforts on more significant and complex applications. The changes will reduce the burden placed on building owners, encourage investments in, and improvements to properties, and in doing so they will also support the construction industry. As well as these benefits, a number of measures could improve thermal efficiency and so contribute to the Government’s response to climate change.

“These Orders have been informed by the 12-week public consultation last summer and I would like to thank everyone who contributed.”

Permitted development allows small and uncontroversial projects to proceed without planning approval. Projects that aren't permitted development may need to go through the planning application process and about 90% of these requests are approved.

Between 2020 and 2023 an average of around 1,400 applications each year were made under the Town and Country Planning Act each year. Over 60% of these sought full planning approval for smaller proposals such as applications from householders and included an average of over 70 applications each year for replacing windows to properties in Conservation Areas.

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Island Plan refreshed for 2025-26 The Isle of Man Government has published its final update to the Island Plan for this administration.

The Island Plan, a living document that is revised every year, aims to deliver tangible improvements that residents and businesses can see, building on the work of the last three years.

The latest update, the Island Plan 2025-26, will run from March 2025 to September 2026, subject to Tynwald approval at the next sitting.

The Plan sustains focus on six key priorities: • Public Sector Efficiency and Financial Discipline: Ensuring prudent financial management, with further emphasis on greater efficiency of public services, including the continuation of monthly Departmental spending reviews and publication of Quarterly Management Accounts for transparency and accountability. The Government Efficiency and Reform plan to deliver £50 million of savings over five years outside of healthcare will also be prioritised, which includes the recent implementation of a recruitment control framework and quarterly reports to manage government headcount.

• Security: Strengthening measures to ensure the safety and security of all residents. This expands on actions already taken improve security measures at our air and sea ports to tackle organised crime, including the transfer of ports officers to the Isle of Man Constabulary, the introduction of more police dogs and the creation of a new search facility and the upcoming introduction of ANPR. • More Homes Occupied: Initiatives to increase housing occupancy and address housing needs, this follows planning approval for 800 new homes since 2021 and the work of the Manx Development Corporation to redevelop the Former Nurses Home, as well as in-principle support for four brownfield sites to be redeveloped through the Island Infrastructure Scheme.

• Energy Security: Promoting sustainable energy solutions and ensuring a reliable energy supply by continuing work to progress significant infrastructure projects

which aim to unlock the potential of offshore and onshore energy, and to begin the process of integrating solar energy generation on the government estate where practical.

• Travel Connectivity: Improving transportation links to enhance connectivity to the Island, including the implementation of the Strategic Air Services Policy framework, which was approved by Tynwald last month, to strategically intervene in the market to deliver longer term security and surety across core and regional routes. Alongside working with the Steam Packet Company to improve the service, building on extended special offer fares for residents secured in 2024.

• The Economy: Supporting economic growth and development to create a thriving economy and building on foundations of the Economic Strategy to bring forward initiatives which will boost productivity and capitalise on opportunities, including within Sustainable Finance and Artificial Intelligence through training and collaboration, and empowering our communities through the Local Economy Strategy to enhance the vibrancy of towns and villages for the benefit of residents and visitors.

Chief Minister, Alfred Cannan MHK, said: “We are absolutely committed to delivering meaningful change for the people of the Isle of Man. We continue to work towards the vision set out in the first iteration of the Island Plan of a secure, vibrant, and sustainable future for our Island. The actions and priorities set out in this update show that we are aware and responding to the world around us, and continually refining how we need to reach our goal.”

The Island Plan 2025-26 is available to read on the Tynwald Register of Business and will be discussed at the March sitting of Tynwald.

Treasury Minister gives Budget update at Chamber event

Minimum Wage Rates to increase from 1 April 2025 The Island’s Minimum Wage rates will increase from 1 April 2025, following Tynwald approval at the February sitting, with the Single Hourly Rate increasing to £12.25, and the Youth Rate increasing to £9.55.

In addition, the Department for Enterprise (the Department) confirmed that work is also underway with Treasury, working jointly with the Minimum Wage Committee, on a review into the existing process for determining proposals in respect of the Minimum Wage, considering the statutory requirements prescribed in the Minimum Wage Act and the current Tynwald policy position of achieving parity with the Living Wage by July 2026.

Minister for Enterprise, Tim Johnston MHK, commented: “Bringing forward proposals in respect of the Minimum Wage is always a challenging task, as we strive to enhance the safety net for low-paid workers while considering the broader economic impact on local businesses.

“I believe that the approach Government has set out, including the increased rates approved by Tynwald last week is the correct path to take at this stage.

Minimum Wage workers will benefit from a seven percent increase to the headline rate from April, whilst we take advantage of the window of opportunity to review, reflect and consider if the current approach is correct.”

The Minister added: “As confirmed in Tynwald, work is already underway planning the review into how the Minimum Wage is calculated, how future proposals are brought forward, as well as how a statutory Minimum Wage interacts with a Living Wage, and I will be reporting back to Tynwald on this no later than July.

“Further details of the review will be released in coming weeks, including how all interested parties can contribute their views. The Department looks forward to engaging with as broad a range of stakeholders as possible, including local businesses and representative groups, workers, trade unions, the third sector and Members of Tynwald.”

The Department offers a range of support Schemes for local businesses, including funding, training, and advisory services which can be accessed to support a range of initiatives including, importantly, measures which can improve productivity and reduce costs. To find out about the support available, businesses should contact the Department directly or visit dfe.im.

Treasury Minister Dr Alex Allinson MHK attended a Chamber of Commerce event to give a Budget update to the business community.

The event – which was sponsored by Appleby and Celton Manx – was held at the Manx Museum on Friday (Feb 21st). It began with a presentation by the Minister in which he summarised the main points of the Budget, with a focus on those of greatest interest to Chamber members and the wider business community. This was followed by a Q&A session featuring questions from the audience, plus some submitted by those who were not able to attend. Chamber sees the following as the key takeaways and talking points: Acknowledging the economic challenges facing some sectors, the Treasury Minister highlighted the importance of attracting older workers and encouraging the long-term unemployed back into work.

He also emphasised the importance of encouraging greater secondment opportunities between government and the private sector, including a call for senior government employees to gain private sector experience and vice-versa The Minister stressed that maintaining the Island’s credibility on the international stage requires a joint effort between businesses and government. By working together, he said, both sectors can reinforce the Isle of Man’s position as a globally competitive and economically resilient jurisdiction Chamber of Commerce CEO Rebecca George thanked the Treasury Minister, guests and sponsors for supporting the event, and commented: “As always, we’re very grateful when Ministers and our members take the time to engage in forums like this. It’s a great example of how Chamber works to encourage dialogue and collaboration between Government and the business community.”

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THE ISLE OF MAN’S LEADING BUSINESS MAGAZINE

FEATURES

SURE BUSINESS SUITE: TRANSFORMING YOUR IT SUPPORT AND SECURITY

BUSINESSES TODAY ARE IN A TRANSITIONARY STAGE, SHIFTING FROM THE ‘OLD WAY OF WORKING’ TO A MUCH MORE FLEXIBLE AND MODERN APPROACH. TO SUPPORT WITH THIS SHIFT AND PROVIDE SOLUTIONS TO IT CHALLENGES, SURE BUSINESS HAS INTRODUCED THREE LEVELS OF SUPPORT AS PART OF ITS SURE BUSINESS SUITE.

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DAVID SALISBURY, ENTERPRISE PRODUCT MANAGER SURE BUSINESS

The new offering has been divided into three packages – Essential, Enhanced and Flex. For businesses wishing to reduce operational costs, enhance their data security and upgrade IT infrastructure, these options offer varying levels of support, depending on the customers’ requirements.

The Suite offers Microsoft 365 Business or Enterprise Licenses which include Microsoft Office applications suited to the needs of each customer, who can also benefit from the use of new modern technology like Microsoft Copilot. Sure can then manage customers’ devices remotely or on-site, ensuring their data is secure and that there is minimal downtime for the business.

One of the most critical features is Sure’s Service Operations Centre – a contact point based locally and manned round-the-clock. With many of Sure Business’ customers operating at a significant scale with staff based around the world, this aspect of the Suite ensures that customers’ issues can be resolved quickly with minimal impact on their business.

Sure Business Suite is also an avenue for customers to improve their data security through the Cloud. Sure manages servers wherever they are hosted, whether that is in a private cloud, in Sure’s public cloud or on hyperscaler public clouds like Azure, and can also assist in migrating data to a new platform. Legacy hardware can be expensive to maintain, which is why Sure Business is keen to help customers understand the benefits of Public

Azure or AWS, public cloud or dedicated hardware in their data centres.

Cybersecurity is a key priority for businesses today, many of which come under regular cyber-attacks. The Suite has security built in, and the Enhanced service includes not only technology to protect businesses, but also a set of security policies that align with the included cyber essentials certification, assuring customers that they have the framework to base their cyber security on.

David Salisbury, Enterprise Product Manager, said: “It has been very rewarding to work with some of our recent customers on a journey from legacy technology to a modern managed service. The feedback we have had from customers and their staff on how much easier their job is when they have confidence and flexibility in their it services has been wonderful.”

Are IT challenges impacting on the growth of your business? Contact our expert team via our website to find out how Sure Business can support you: https://business.sure.com/contact

IT HAS BEEN VERY REWARDING TO WORK WITH SOME OF OUR RECENT CUSTOMERS ON A JOURNEY FROM LEGACY TECHNOLOGY TO A MODERN MANAGED SERVICE

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PAYROLL

THE FUTURE OF PAYROLL: WHAT’S CHANGING AND WHY IT MATTERS PAYROLL HAS EVOLVED SIGNIFICANTLY OVER THE PAST DECADE, TRANSFORMING FROM A MANUAL, BACK-OFFICE TASK INTO A VITAL STRATEGIC BUSINESS FUNCTION. ONCE RELIANT ON PAPER CHECKS AND TIME-CONSUMING DATA ENTRY, MODERN PAYROLL NOW BENEFITS FROM AUTOMATION, CLOUD-BASED SYSTEMS, AND ADVANCED COMPLIANCE MANAGEMENT, MAKING IT FASTER, MORE ACCURATE, AND MORE SECURE. OFFSHORE PAYROLL IS PROUD TO BE PART OF THIS EVOLUTION, OFFERING INNOVATIVE SOFTWARE THAT SIMPLIFIES PROCESSES AND ENHANCES EFFICIENCY. AS WE LOOK AHEAD TO 2035, WE’RE EXCITED TO EXPLORE THE NEXT WAVE OF ADVANCEMENTS THAT WILL CONTINUE TO REDEFINE PAYROLL.

WHAT’S NEXT FOR PAYROLL? As work evolves, so too does payroll. Technology, changing employee expectations, and new regulations are reshaping how organisations manage pay and compensation. Payroll is no longer just about processing wages - it is fast becoming a strategic tool that enhances employee experience. Here’s some of the trends that we at Offshore Payroll believe will redefine payroll’s future:

‘‘

JERALIE PALLOT DIRECTOR OFFSHORE PAYROLL

AI-Powered Automation & Personalisation It will come as no surprise that AI makes our list, as artificial intelligence becomes more sophisticated it will further simplify payroll by automating complex processes and ensuring compliance with local laws.

Systems could even become more personalised, offering employees customised pay schedules or on-demand access to their earnings information.

pay cycles obsolete, giving employees greater financial freedom and flexibility.

Consider an employee who may pick up shifts sporadically. Instead of waiting a week or a month for their pay, they can access their earnings immediately after completing a shift. This allows them to cover unexpected expenses, avoid costly loans or credit card debt, and better manage their finances in real time.

Whether it's paying a bill on time, handling an emergency, or simply having more control over cash flow, on-demand pay empowers employees to make financial decisions that suit their needs.

Integration with Well-Being

IMAGINE ACCESSING YOUR and Financial Wellness Programs WAGES AS YOU EARN Payroll is increasingly seen as THEM, NO MORE WAITING part of a broader approach to wellbeing. Future FOR PAYDAY. REAL-TIME employee systems may integrate with financial wellness platforms, PAYROLL COULD MAKE employees manage their TRADITIONAL PAY CYCLES helping finances and plan for the future.

By embedding financial wellReal-Time Payroll & OnOBSOLETE, GIVING being into payroll, companies Demand Pay can reduce employee stress and Imagine accessing your EMPLOYEES GREATER wages as you earn them, no more FINANCIAL FREEDOM AND improve retention, creating a more engaged and financially waiting for payday. Real-time secure workforce. payroll could make traditional FLEXIBILITY

PAYROLL

Global Payroll Simplification For Isle of Man companies expanding internationally, or who already operate across multiple jurisdictions, managing payroll across different regions is a challenge, and staying on top of changes in financial regulations and statutory requirements is vital. The future will include a wider choice of payroll software that will automatically adapt to each country’s tax and compliance requirements in real time, making global payroll far simpler to manage.

Natural Language Processing (NLP) for Payroll Support Payroll software is likely to become more intuitive with the integration of NLP-driven chatbots and virtual assistants, enabling employees to get instant answers to payroll-related queries. Instead of waiting for HR or payroll teams to respond to common question, such as “When will I receive my pay this month?” or “How do I update my bank details? ” AI-powered assistants can provide immediate assistance within the payroll system.

Imagine an employee wants to check their overtime pay for the previous month. Instead of submitting a request or searching through multiple screens, they can simply ask the payroll software’s chatbot, “How much was my overtime pay last month?” The system instantly retrieves the data from payroll records, displaying the exact breakdown.

By automating these interactions, NLP-powered payroll software will reduce administrative workload, enhance accuracy, and allow payroll teams to focus more on strategic tasks.

Sustainable Payroll Processing Sustainability is a growing focus for businesses globally, including those on the Isle of Man. By adopting paperless payroll and optimising data processing, businesses can reduce their environmental footprint and improve efficiency.

Our cloud-based payroll solution is already driving this change, eliminating the need for spreadsheets and paper records. The employee payslip portal reduces waste, enhances accessibility, and strengthens security.

With digital payslips, businesses cut down on paper usage while employees enjoy easy access to their earnings and tax information. Looking ahead, sustainable payroll practices will continue evolving with advancements in automation and eco-friendly technologies, helping businesses become even more environmentally responsible.

Looking Ahead There are many exciting changes ahead, and while we’ve highlighted some of the most impactful, this is just the start. The future of payroll is filled with endless possibilities, and we’re eager to continue pushing the boundaries. By embracing these innovations, Offshore Payroll is part of the evolution of payroll software ensuring they remain efficient, secure, focused on the user experience and aligned with the needs of the modern day workforce.

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‘‘ FOR ISLE OF MAN COMPANIES EXPANDING INTERNATIONALLY, OR WHO ALREADY OPERATE ACROSS MULTIPLE JURISDICTIONS, THE FUTURE WILL INCLUDE A WIDER CHOICE OF PAYROLL SOFTWARE THAT WILL AUTOMATICALLY ADAPT TO EACH COUNTRY’S TAX AND COMPLIANCE REQUIREMENTS IN REAL TIME

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BANKING

MAKING MONEY WORK BETTER:

A PROGRESS UPDATE FROM CAPITAL INTERNATIONAL’S CHAIRMAN, ANTHONY LONG

‘‘

ANTHONY LONG

WE HAVE MADE NUMEROUS SIGNIFICANT IMPROVEMENTS TO OUR PRODUCT OFFERING, WHETHER THAT’S THROUGH THE HIGHQUALITY, CLIENT-CENTRIC CARE WE HAVE ESTABLISHED ACROSS OUR BANKING SERVICES, OR THE 100+ NEW RELEASES MADE TO ENHANCE ONLINE ACCESS FOR OUR INVESTMENT CLIENTS

As we move into the spring of 2025, I am excited to be able to update you on the progress the Capital International Group has made in the last 12 months and share with you some of the exciting developments that lie ahead.

Our mission and vision statements galvanise us to constantly work to enhance our client service offerings within our three core propositions: Investment Platform, Investment Management and Banking. ‘To make money work better for our clients, our people and our communities’ and ‘to simply connect the financial ecosystem in one place, to empower you’ are powerful statements of intent. They challenge our people to drive innovation and client-centric change through the business, and to dedicate time to supporting our communities.

For our clients, we have made numerous significant improvements to our product offering, whether that’s through the high-quality, client-centric care we have established across our Banking services, or the 100+ new releases made to enhance online access for our investment clients. We asked our clients what they valued most, we listened to their feedback and we set about delivering improvements to our service.

If you have driven through Douglas recently, you will have noticed the refurbishment work taking place at our offices on Circular Road. Across the four floors of our headquarters, we are investing over £2.0mil to expand and upgrade our client and office facilities to create a fantastic new working environment. Based on feedback gathered from across our teams and the results of our employee engagement surveys, we have implemented a number of changes, including updating our core benefits package and introducing industry standard salary benchmarking.

In our communities, we continue to invest in our Conscious Capital commitments, dedicating both financial and human resources to good causes and reducing our environmental footprint. These actions have enabled us to achieve an 80+% alignment to the WEF common metrics to sustainable value creation across the four pillars of people, planet, prosperity and governance. All of our people are encouraged to take two volunteering days a year to support a local charity of their choosing and through this work we have provided continued support to the Isle of Man Woodland Trust, the Energy & Sustainability Centre, Manx Wildlife Trust, Hospice Isle of Man, numerous

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‘‘ Manx national sporting endeavours, as well as to Souper Troopers and Resthaven in South Africa.

Once again, we funded 12 members of our team to travel to Tanzania and spend a week at the Huruma Orphanage. Their individual fundraising efforts have continued to support the orphanage in the invaluable work they do for the children there, and this is part of our wider ambition to assist the orphanage in building a sustainable future. Collectively we invested over £70,000 in these projects last year and we have committed over £100,000 of investment into these and other Conscious Capital projects in the year ahead, all of which will be delivered through our newly created Conscious Capital Charitable Foundation.

Turning back to our core business, we plan to release a new mobile app, enabling our banking clients to better manage their accounts on-the-go. This exciting development will be hugely beneficial for payment and foreign exchange authorisations, particularly for our multi-jurisdictional corporate clients. Additionally, we will be releasing a new Bulk Payments feature that will enable clients to import and process multiple transactions, considerably streamlining their administrative payment processes.

Client centricity has always been a core pillar of our service delivery and we will continue with our Voice of the Client work to ensure that this informs our product development program. In the Investment Platform business, this will not only result in further incremental improvements to our Platform interface, but also in the

release of new digital onboarding and self-service portals. These significant developments will allow our clients to input and update their details digitally, upload documents, save progress on their applications, see exactly what is missing from their submissions, and reduce the back and forth with our onboarding and client service teams.

2024 also saw a major expansion of our Investment Management business through our acquisition of Martello Asset Management Limited in Jersey. In the year ahead we will expand our Jersey operation and integrate our investment management professionals across both jurisdictions.

Another core focus for the year ahead is to bring closer alignment to our client services across the Group.

We are investing in a more unified brand, rather than being known as a provider of three distinctly different service offerings. I am extremely proud of the reputation that we have built in each of these business areas, but I also recognise that the sum of the parts is greater than each standing alone. Being part of a strong and well diversified financial services group creates resilience and strength that enables us to focus in on the delivery of outstanding client service, as expertise, resources and infrastructural resilience can be shared to the benefit of all.

With this in mind, in future the Capital International Group will simply become known as ‘Capital International’ and we will further align our three core businesses with one shared mission and vision. We are introducing a subtle change to our logo by removing the word ‘Group’ and later this year we will also be changing our website URL to support our wider international focus as we continue to grow.

The year ahead is going to be another exciting period of growth for Capital International and I look forward seeing our progress develop in the months ahead. If you have any feedback that you would like to share with us or if you would like to join us on our journey into the future, please do not hesitate to contact us.

TURNING BACK TO OUR CORE BUSINESS, WE PLAN TO RELEASE A NEW MOBILE APP, ENABLING OUR BANKING CLIENTS TO BETTER MANAGE THEIR ACCOUNTS ON-THEGO. THIS EXCITING DEVELOPMENT WILL BE HUGELY BENEFICIAL FOR PAYMENT AND FOREIGN EXCHANGE AUTHORISATIONS, PARTICULARLY FOR OUR MULTI-JURISDICTIONAL CORPORATE CLIENTS.

Disclaimer: The views, thoughts and opinions expressed within this article are those of the author, and not those of any company within the Capital International Group (CIG) and as such are neither given nor endorsed by CIG. Information in this article does not constitute investment advice or an offer or an invitation by or on behalf of any company within the Capital International Group of companies to buy or sell any product or security or to make a bank deposit. Any reference to past performance is not necessarily a guide to the future. The value of investments may go down as well as up and may be adversely affected by currency fluctuations. CIG, its clients and officers may have a position in, or engage in transactions in any of the investments mentioned. Opinions constitute views as at the date of publication and are subject to change.

Regulated investment and banking activities are undertaken by Capital International Group Limited's licensed member companies. Capital International Limited, Capital Financial Markets Limited, and Capital International Bank Limited, are licensed by the Isle of Man Financial Services Authority.

Capital International Limited is a member of the London Stock Exchange. Capital International Bank Limited is a wholly owned subsidiary of Capital International Group Limited (www.capital-iom.com), a privately owned financial services group based in the Isle of Man and operates as a nonretail, restricted deposit taker under a Class 1 (2) licence. Deposits are not covered by the Isle of Man Depositors’ Compensation Scheme and terms and conditions apply. Capital International Bank is the trading name of Capital International Bank Limited. Capital International Bank Limited is also licensed by the South African Reserve Bank Prudential Authority to conduct the business of a Representative Office in South Africa.

CILSA Investments (Pty) Ltd (FSP No. 44894) trading as Capital International SA, is licensed by the Financial Sector Conduct Authority in South Africa.

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ISLE OF MAN BUDGET

ISLE OF MAN 2025 BUDGET INSIGHT THE ISLE OF MAN’S 2025 BUDGET, DELIVERED BY TREASURY MINISTER DR. ALEX ALLINSON ON 18 FEBRUARY, WAS BADGED AS BEING “RESPONSIBLE AND SUSTAINABLE,” WITH A POSITIVE OVERALL THEME OF STABILITY, PROGRESS, FAIRNESS AND “PUTTING MORE MONEY INTO PEOPLE’S POCKETS”.

‘‘ MORE GENERALLY, THE USE OF THE TAX SYSTEM TO DIRECTLY ACHIEVE INBOUND ECONOMIC STIMULUS BY ATTRACTING HNWIS AND ENTREPRENEURS REMAINS A COMPLEX POLITICAL MATTER GIVEN THE ISLAND’S COMMITMENT TO A PROGRESSIVE SYSTEM OF TAX

BY AMANDA REID TAX MANAGER EQUIOM TAX SERVICES LIMITED

BY KEVIN COWLEY DIRECTOR EQUIOM TAX SERVICES LIMITED

Economically, the outlook for the Isle of Man (IoM) seems positive. After a more stable economic year inflation has fallen from around 5% at the end of 2023 to 1.9% in October 2024 and the investment climate remains bullish. These factors helped the Minister to deliver a Budget focussed on supporting working families, protecting businesses, driving government efficiencies and ensuring long term economic resilience in the Isle of Man. The Budget presented Government’s financial plan for the next 5 years, with its aim to reduce the on-going reliance on reserves and deliver a more robust and sustainable economy for the Island.

of a separate NHS Levy to help tackle the growing costs of the provision of care.

The budget also announced an increase to the personal allowance of £250 for an individual and £500 for a jointly assessed couple. These increases take the annual amounts that can be earned tax free to £14,750 for an individual and £29,500 for jointly assessed couples.

National insurance was not subject to any significant change. This could be seen as good news given the 2% increases in Employer’s NIC announced by the UK Government in their 2024 Autumn Budget.

There were no increases in employer or employee contribution rates, but a slight increase in the Class 1 primary and secondary thresholds and Class 4 lower profits limit were announced. These increases were confirmed as “allowing workers earning £49,000 or less to keep more of their money”.

Unfortunately, these NI increases were coupled with an increase to the Class 1 upper earnings limit and Class 4 upper profits limit, which will gradually erode any tax benefit attained for workers earning £55,000 or more.

The NI holiday scheme has been a widely used and popular measure with workers arriving in the IoM. The scheme is changing from 6 April 2025 and will only be available for returning Manx students. However, applications will still be accepted by the Income Tax Division for new Manx residents who have started employment before 5 April 2025, provided they meet the eligibility criteria.

There were no changes to the taxation of corporate entities announced. It is worth recalling that one of the actions of the Tax Strategy announced in last year’s budget was to review the scope of Isle of Man businesses that are subject to positive rates of corporation tax. This review will still be on Treasury’s agenda then, although it is possible that it may not happen until 2027/28 given the potential significance of any change and in the context of 2026 being an election year.

IT’S ALL IN THE DETAIL Perhaps the most striking announcement was a cut of 1% to the higher rate of income tax, reducing the rate to 21% from 6 April 2025. The previous IoM Budget included a surprise increase of 2% to the higher income tax rate from 20% to 22%. The increase was badged as a temporary measure to provide additional, ring-fenced income for the NHS, although the reduction of the increase by only 1% suggests that financially it may be difficult to reverse it as soon as had been hoped by Treasury. The new, higher rate of 21% may therefore be a longer term position.

The proposed increase in revenue generated by last year’s rate increase (earmarked for the NHS) was budgeted at roughly £20million. The Government Pink Book suggests that income tax receipts in 2024/25 will be around £40million higher than the equivalent figure in 2023/24. Whilst these additional receipts won’t be wholly attributable to the additional 2% tax rate, it does appear that the higher rate is delivering the additional tax hoped for.

The extra tax raised by the remaining 1% increase was not explicitly stated as continuing to be ring-fenced for the NHS, however, we assume this will be the case.

The Minister did announce that a consultation will be launched later in the year in respect of the introduction

ISLE OF MAN BUDGET

OTHER MATTERS The Tax Cap has been increased to £220,000 per annum from £200,000 per annum from 6 April 2025.

Introduced in 2006, the Tax Cap is a significant feature of the Isle of Man’s tax policy aimed at attracting highnet worth individuals to the Island to stimulate economic growth. How effective the Tax Cap has been in achieving this objective is a matter for debate. IoM Treasury has carried out a review of the Tax Cap with a report published earlier this year.

Whilst the report does suggest that the Tax Cap plays a part in attracting and retaining High Net Worth Individuals to the IoM, it also suggests that the Cap itself is not the only relevant factor at play in doing so.

Lifestyle factors and other facets of the Island’s tax system (in particular the absence of capital taxes) all act to present the Island as an attractive location to live.

The Report also confirms the regressive nature of the Tax Cap given that the overall effective rate of income tax enjoyed by those who use it is only 3.31% (based on 2022/23 figures). This divergence from the IoM policy objective of having a progressive tax system seems to be increasingly problematic for Government as fairness and equity become more important to taxpayers.

The future of the Tax Cap is therefore far from clear.

The Treasury review sets the foundations for future changes to the regime, including the possibility of linking the cap to a requirement to make a wider investment in the IoM. More generally, the use of the tax system to directly achieve inbound economic stimulus by attracting HNWIs and entrepreneurs remains a complex political matter given the Island’s commitment to a progressive system of tax. The potential overall upside of providing tax incentives remains firmly on Treasury’s agenda however, as the Treasure Minister noted that the Isle of Man’s overall Tax Strategy “. . . c ommits to us working with the Department for Enterprise to reform how we offer financial incentives to a much wider range of people to ensure we increase our actively working population.”

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Such financial (tax) incentives are currently limited although the Island does offer some direct ‘relocation’ benefits, namely; • Beneficial tax treatment for Key Employees encouraging skilled workers, entrepreneurship and economic growth to the Island by restricting a new resident’s exposure to Isle of Man income tax for their first 3 years of residence; and • A generous £20,000 relocation relief for qualifying expenditure incurred by employers on behalf of their employees when they relocate.

Of course the current 0% rate of corporate income tax is also very appealing in the context of business relocation. It therefore remains to be seen what, if any, additional tax incentives may be introduced to help drive the Island’s growth agenda.

LAST BUT NOT LEAST . . .

The final announcement in the Treasury Minister’s speech confirmed that the Island had agreed a position with the UK Treasury in respect of the VAT revenue sharing arrangement that exists between the two countries (known as FERSA). The agreement is subject to a 5 yearly review and the successful outcome of this review is welcome news. In the words of the Minister “This Agreement provides the Treasury with confidence and certainty in terms of the revenue the Isle of Man will receive under FERSA in each of the next five years, until the next calculation is undertaken in 2028/29.”

CONCLUSION By reducing income tax rates and increasing allowances, the government has aimed to alleviate the tax burden for individuals and families as far as they can.

However, financial pressures have meant that the amount of help that could be provided is limited. Indeed, whilst there will be some tax payers who are better off after this year’s budget there will be others, mostly higher earners, who find themselves with a bigger overall tax bill to pay.

Get in touch with tax experts Kevin and Amanda to discuss IOM budget questions or to find out how Equiom can support you.

This article has been carefully prepared, but it has been written in general terms and should be seen as broad guidance only. This article cannot be relied upon to cover specific situations, and you should not act, or refrain from acting, upon the information contained within this article without obtaining specific professional advice. Please contact Equiom to discuss these matters in the context of your particular circumstance. Equiom Group, its partners, employees, and agents do not accept or assume any liability or duty of care for any loss arising from any action taken or not taken by anyone in reliance on the information in this article or for any decision based on it.

For information on the regulatory status of our companies, please visit www.equiomgroup.com/regulatory.

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TRAINING

UCM APPRENTICES SHINE AT PAN-ISLAND

SKILLS TEST IN GUERNSEY

TWO OF UNIVERSITY COLLEGE ISLE OF MAN’S (UCM) STUDENTS WON FIRST PLACE AT THE PAN-ISLAND SKILLS TEST IN GUERNSEY LAST WEEK. FREDDIE KERMODE AND BROOKE GOLDSMITH SHOWCASED THEIR TALENT AND HARD WORK IN BRICKWORK AND PAINTING AND DECORATING, EARNING THE COVETED PLACES IN THIS HIGHLY SKILLED CHALLENGE.

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UCM PAINTING & DECORATING STUDENT BROOKE GOLDSMITH WITH DR LOUISE MISSELKE, PRINCIPAL OF THE GUERNSEY COLLEGE OF FURTHER EDUCATION

NOT ONLY DID THE STUDENTS SHOW THEIR HIGH LEVEL OF TECHNICAL SKILLS, BUT THEY ALSO REPRESENTED OUR ISLAND WITH PROFESSIONALISM AND ENTHUSIASM

UCM BRICKWORK STUDENT FREDDIE KERMODE WITH DR LOUISE MISSELKE

The event, held on Friday 14th February during National Apprenticeship Week (NAW25), saw apprentices from UCM compete against peers from Highlands College Jersey and the Guernsey Institute in a series of timed trade challenges. Under the guidance and judging of industry professionals, the students demonstrated not only their technical abilities but also problem-solving and time management skills.

Overall, ten apprentices competed in carpentry and joinery, electrical installation, plumbing, brickwork, and painting and decorating related tasks. In addition to the two first places, Carpentry and joinery student, Adrian Chisoi’s skills were also recognised with a second-place award.

Jesamine Kelly, Principal of UCM, expressed her pride in the students: "We are incredibly proud of our apprentices for taking part in this year’s Pan-Island Skills Test. Not only did they show their high level of technical skills, but they also represented our Island

with professionalism and enthusiasm. This experience will undoubtedly benefit them as they continue their apprenticeships and progress in their careers.

Congratulations to all participants!"

Beyond the competition, this experience allowed apprentices to fully engage in their work while developing key life skills in a supportive environment.

Traveling and networking with peers in similar positions gave them valuable industry insight and a sense of connection. Representing both UCM and the Isle of Man, they demonstrated not only their dedication and skills but also the high-quality training that supports their success.

The event concluded with an awards ceremony, recognising the top two competitors in each category.

Regardless of the final results, all UCM apprentices should feel proud of their achievements, having gained invaluable experience and confidence that will support them in their future careers.

Waltons, your exclusive Isle of Man Miele stockist www.waltons.im 14 Cooil Smithy, Isle of Man Business Park, Braddan, IM2 2QA T: 01624 614536

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ENERGY

RENEWABLE ENERGY: WHAT ARE THE ECONOMIC AND BUSINESS BENEFITS?

RENEWABLE ENERGY OFFERS MANY POTENTIAL ADVANTAGES FOR THE ISLE OF MAN, BUT IT’S NOT ONLY ABOUT ENERGY SECURITY AND CHEAPER ELECTRICITY BILLS – THERE ARE MANY OPPORTUNITIES FOR ECONOMIC AND BUSINESS BENEFITS TOO. GOVERNMENT’S FUTURE DECISIONS ABOUT ENERGY STRATEGY COULD CREATE A STRONG, SUSTAINABLE ECONOMY THAT WILL SHAPE THE ISLAND’S FUTURE FOR DECADES TO COME.

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CRAIG WOLSTENCROFT FOUNDING MANAGING DIRECTOR MMC

WHATEVER YOUR PERSONAL OPINIONS ARE ABOUT CLIMATE CHANGE AND ITS CAUSES, OR THE FOSSIL FUELS VERSUS RENEWABLES DEBATE, IT’S CLEAR THAT MANY NATIONS AND ISLAND JURISDICTIONS ALREADY UNDERSTAND THAT THEY WILL BE STRONGER AND MORE SECURE BY HAVING THEIR OWN SOURCES OF ENERGY

Right now the Isle of Man relies heavily on fossil fuels to power our economy. From the oil used to generate electricity, to gas that heats many business premises, we’re at the mercy of spikes in global fossil fuel prices beyond our control.

We’re not alone of course, because many islands and nations around the world face the same challenges regarding energy costs and energy security. What makes the Isle of Man different is what we have done so far to address these problems.

The UK and EU nations are ahead of us in terms of building renewable energy infrastructure which they own and control. In January this year Neso (the UK’s national energy systems operator) released annual figures for 2024 which showed that wind was the largest source of energy for the first time. In a year when over a century of generating electricity from coal came to an end, gas accounted for 26% of electricity, while wind, solar, biomass and hydroelectric power generated 43.8%. Some small islands are ahead of us too. The Danish island of Samsø (smaller in size than the Isle of Man and with a population of around 4,000) has already reduced its annual carbon dioxide emissions close to zero, effectively becoming carbon neutral. That’s the independent view of the United Nations which highlights Samsø as an example of what small island communities can achieve when there is a strong vision and commitment to investing in renewable energy. With the Isle of Man facing important decisions this year about onshore and offshore wind farm proposals, it’s also interesting to note that Samsø relies on wind energy to generate its electricity. So, what tangible benefits could the Isle of Man gain from renewables?

Moving away from fossil fuels and towards renewables isn’t just about meeting the Island’s net-zero targets – it’s about gaining real economic, business and community benefits. Here’s my top 3.

1: Energy security Ending our reliance on imported oil and gas from major fossil fuel producing nations will make the Isle of Man a stronger, more independent jurisdiction. Renewable energy offers a way to break away from the vicious circle of global price hikes that are beyond our control. Yes, there is a possibility there may be a source of gas within the Island’s territorial waters which could be technically and economically viable to extract – but whether that’s feasible has not yet been proven. What we do know for certain is that we have a plentiful sources of solar and wind energy, so they are much more realistic options right now.

2: ESG & net-zero factors Corporations in sectors that are major GDP contributors – and industries which the Island is aiming to attract in the future to support economic growth – need renewable energy to meet ESG and net-zero targets. Inevitably, these internationally mobile businesses will gravitate towards jurisdictions that give them what they need. In this context,

if we fail to offer global corporations a reliable, secure and cost-effective source of green energy then there’s a major risk to Island’s future economic prosperity.

3: A direct boost to the economy Seabed rental plus taxation and royalties from offshore projects could provide new revenue streams for the Treasury. Inward investment from global renewable energy firms has the potential to create jobs, career opportunities, plus the possibility of forming the basis of an IOM renewable energy hub. Ever since it was established in the 1980s, the Island’s financial services sector has created well paid jobs for highly-skilled professionals. Today, it still offers opportunities for school leavers and graduates to pursue careers here on the Island, or as a gateway to work in other leading business centres around the world. In a similar way, the renewable energy industry could open the door to exciting technical and engineering careers in a sector that has a bright future.

All of the above could play a vital role in creating a strong, sustainable economy which will allow the Isle of Man to maintain the community and quality of life that we enjoy today.

Summary I’ve been working alongside third sector and other organisations involved in the net-zero, green energy and sustainability sectors for the past three years and have seen first-hand not only the many economic benefits, but also how renewable energy can support biodiversity.

Whatever your personal opinions are about climate change and its causes, or the fossil fuels versus renewables debate, it’s clear that many nations and island jurisdictions already understand that they will be stronger and more secure by having their own sources of energy. In the longterm, nations and islands that don’t have their own sources of fossil fuels will choose renewable energy to power their economies.

It's encouraging that the transition away from fossil fuels is firmly on the agenda for Isle of Man Government and the business community – but we have a lot of catching up to do. Crucial decisions must be made by our political leaders this year and during the remainder of the current government’s term in office. There are no perfect solutions, so compromises will have to be made that will not please everyone. But many other jurisdictions have already made these big calls, so Isle of Man’s decision makers must take the opportunities we have now to make up this lost ground before the next General Election in September 2026. The alternative is getting left behind by competitor jurisdictions in the decades to come and leaving our children and grandchildren to count the cost.

No matter what your personal opinions are about the moral arguments regarding climate change and net-zero, wouldn’t you prefer that a cleaner, greener, stronger and more secure Island is the legacy we leave for future generations?

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THE ISLE OF MAN’S LEADING BUSINESS MAGAZINE

SPECIAL FEATURE ISLE OF MAN

BUDGET 2025 in association with

n Higher rate of Income Tax to fall from 22% to 21%.

NATIONAL INSURANCE

n Personal income tax allowance to rise by £250 for individuals, £500 for jointly-assessed couples.

n Increasing National Insurance Class 1 Primary and Secondary Thresholds and Class 4 Lower Profits Limit will mean workers keep more money through starting to pay NI on earnings of £168 a week rather than £160.

n Changes to National Insurance thresholds will mean more take-home pay for many. n More families can claim Child Benefit as thresholds increase by £10,000. n Protection for businesses with no increase to employer National Insurance contributions. n £25m available for Health and Social Care.

n There will be no change to employers’ National Insurance contributions for the new financial year, enabling businesses to plan with confidence and support their employees. n The National Insurance Holiday Scheme will continue for returning Manx students, but will close to new residents who start work after 5 April 2025.

n Education funding to increase by £8.3m.

IMPROVING GOVERNMENT PERFORMANCE

n £5.3m committed to digitising/automating processes across Isle of Man Government.

n Departments will receive uplifts of 2% for pay and 1% for non-pay as part of this year’s Budget measures, aligning with the drive for greater efficiency across the Isle of Man Government.

TAXATION n The higher rate of Income Tax will fall from 22% to 21%, reducing the financial burden on families and putting money back in people’s pockets. n The personal income tax allowance will rise by £250.

From April, individuals will only start paying tax on annual earnings over £14,750 with jointly-assessed couples starting from £29,500. n Revenue collected by implementing new global tax rules will lead to £10m a year being allocated to support businesses in our local economy from 2027-28 to 2029-30.

n Digitising and automating processes in order to achieve greater efficiency across the Isle of Man Government will benefit from investment in the Transformation Fund totalling £5.3m.

BENEFITS n The number of families able to claim Child Benefit will increase in April, as the thresholds to qualify for support will rise by £10,000, to a maximum of £90,000.

n From April this year the tax cap will increase to £220,000 a year.

n Most benefits will increase in line with inflation at September 2024 – reciprocal benefits with the UK by 1.7% (UK CPI) and others by 2.2% (Isle of Man CPI).

n A consultation will be launched into the creation of a healthcare levy to help address the growing cost of the National Health Service.

n Above inflation benefit rises will be applied to the Nursing Care Contribution (5.3%) and Maternity, Paternity and Adoption allowances (3.5%). n The Winter Bonus, an annual benefit aimed at helping vulnerable individuals, will be increased by £50 to £400.

n The Basic State Pension will increase by 4.1% to £176.45 a week. The Manx State Pension will also rise by 4.1% to £251.30 a week.

COMMUNITY INVESTMENT n Investment supporting the aims of Our Island Plan is being enabled through injections to existing funds focussing on transforming our health service (£4m), developing major infrastructure projects (£5m) and supporting the agriculture industry (£4m). n The creation of a Housing Deficiency Fund, comprising £7.5m from the Department of Infrastructure and an injection of £2m from reserves, will centralise funding for local authority housing schemes, providing additional affordable housing.

CAPITAL PROJECTS n A full capital programme totalling £300m commits investment in the Island over the next five years. n Capital expenditure of £87.4m in 2025-26 will support the local construction sector and provide much needed improvements to critical national infrastructure. n More than £1m will be invested in improving sports facilities around the Island and £6.1m will be committed t maintaining the Island’s roads.

LOOKING AHEAD n The Isle of Man Government will continue to reduce its reliance on reserves over the next five years. n The medium-term financial plan allows for a total of £110.6m to be withdrawn to balance the budget in 202526, gradually reducing to £49.7m in 2029-30. n The plan also shows the Island’s reserves growing to £2 billion and the National Insurance Fund continuing to grow to over £1 billion by 2030.

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ISLE OF MAN BUDGET

ISLE of MAN

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ROBERT ROTHERHAM PARTNER, TAX KPMG IN THE CROWN DEPENDENCIES

‘‘ THERE OF COURSE REMAINS A LOT TO BE SAID FOR THE BENEFITS OF THE ISLE OF MAN’S TAXATION SYSTEM AND THE OVERALL ATTRACTIVENESS OF THE ISLAND AS A PLACE TO LIVE AND WORK; HOWEVER, STABILITY IS PRECIOUS TO BUSINESS AND WE HAVE SEEN PRECIOUS LITTLE OF IT IN RECENT BUDGETS

The tax measure grabbing many of the headlines off the back of the Isle of Man’s 2025/26 Budget was, of course, the 1% cut in the top rate of income tax. This will be the third different top rate in as many years, after a long period during which it remained stable at 20%.

This move, together with the first (very modest!) increase in personal allowances for four years, was described as having the aim of putting money back into the pockets of workers.

Whilst no doubt true for many, the increases made to the Class 1 employees’ National Insurance Contributions (“NICs”) earnings thresholds will heavily dilute the effect for some, particularly those in the £50k£60k per annum earnings bracket.

We have also seen a steady climb in many local workers’ effective tax rates (particularly when factoring in NICs) over the last few years, caused by a combination of below-inflationary increases to personal allowance thresholds, the effective freezing of the 10% rate band, an overall increase to the top rate of tax and the NIC threshold increases referred to above (which continues the recent trend). For higher earners (i.e. those earning in excess of £100k) this has been compounded by the “clawback” of personal allowances introduced in 2023.

What this means is that a worker who has had inflationary pay-rises over the last few years (i.e. is on the same salary in real terms) will, nevertheless, be paying a higher proportion of tax and NICs than before resulting in them having less money in their pocket, in percentage terms.

With this as the backdrop, two matters to be consulted on shortly will likely result in further charges: the healthcare levy, first mooted at last year’s Budget, and a possible charge to NICs on dividends paid by certain owner-managed businesses (“OMBs”), neither of which are likely to be popular, for different reasons.

The healthcare levy may come in for criticism as there appears to be a political will for it to be payable by all (to at least some extent), which would thus imply that those on lower incomes will be impacted,

including potentially those who do not currently earn enough to fall into a tax or NIC-paying bracket. More fundamentally, given the stated aim for this to be a new, standalone levy, it may be seen as a cumbersome, potentially expensive-to-administer alternative to simply adjusting the existing income tax/ NIC regimes, as well as being a further sign that controlling Government healthcare costs is proving to be an extremely difficult challenge.

The issue of whether (and, if so, how) to charge NICs on dividends paid by OMBs has been talked about for a long time now and derives from a perception in some political quarters that the rules is this area contain an inherent unfairness. This is that local shareholders of Isle of Man companies operating a local business can effectively decide to remunerate themselves disproportionately in the form of dividends (which aren’t subject to NICs) rather than salary (which is) when, if their business was not incorporated, they would pay NICs on what would be self-employment earnings. Without delving into the technical aspects of this or seeking to set out in full the various pros and cons of taking action in this area, it is clear that one of the likely main criticisms of making such a move would be the perception that this would be a new liability effectively introduced on a cohort typically seen as the lifeblood of any vibrant economy, ie small businesses.

There of course remains a lot to be said for the benefits of the Isle of Man’s taxation system and the overall attractiveness of the Island as a place to live and work; however, stability is precious to business and we have seen precious little of it in recent budgets – changing tax rates, increased NIC burdens and the background threat of new levies and charges in the context of what many consider to be an outsized Government - and certainly one that continues to draw down from reserves - is a combination of factors that doesn’t sit comfortably with some.

That said, it is encouraging to see that both the potential changes described above are to be consulted upon, and not rushed, thus giving those interested ample opportunity to have their views heard before any decisions are made.

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KATE BRUMMITT

‘‘

TAX MANAGER PwC ISLE OF MAN

Treasury Minister Dr Alex Allinson MHK delivered his third Budget on 18 February focused on “stability, progress and fairness” which saw a modest increase in personal allowances, a 1% reduction in the higher tax rate, an adjustment to the National Insurance thresholds, and a rise in line with the UK’s triple lock policy for pension payouts.

Economic Overview While the Isle of Man’s financial situation seems stable, there were a number of challenges faced over the past 12 months and arguably more to come for this administration. The ever- increasing pressures on health and social care and the long-term viability of the Manx National Insurance Fund have been at the forefront of discussion in recent months. The reliance on reserves is perhaps more significant than previously forecast, and was an area that many MHKs touched on during the debate, saying that they felt the Government needs to find a way to reduce reliance on reserves.

Despite the continued uncertainty and economic disruption both locally and globally, the island’s businesses have continued to assist in economic growth, resulting in low unemployment and growth in jobs.

Personal Taxes The temporary 2% increase, described as a ‘transition tax’, which was to be replaced by an NHS levy, from the 2024 Budget resulted in the higher rate of tax rising to 22%. The additional 2% was going to be ring fenced for the NHS. This has been reduced by 1% in this Budget, meaning a higher rate of tax of 21% for tax year commencing 6 April 2025. There was no definitive clarity given on whether the 1% is still an NHS levy and is still intended to be ring fenced. While there was a commitment to review this in the next Budget, there was no firm reassurance that we will see it return to the previous higher rate of tax at 20%. This means that for individuals earning between £21,250 and £50,270 the Isle of Man has a higher rate of tax than the UK where the rate would be 20%.

Personal allowances for individuals were increased by £250 to £14,750 and £500 to £29,500 for a married couple. For an individual who has earnings that are taxed at the higher rate of 21% this means they will be better off by £52.50 a year.

The tax cap has also been increased from £200,000 to £220,000, effective from April 2025. The tax cap is an irrevocable election made on an individual's Isle of Man resident income tax liability for five years. The increase to the tax cap will be effective for those who make an election after April 2025.

National Insurance and State Pension The Budget has increased the Class 1 Primary and Secondary thresholds, along with Class 4 lower profit limit. This is to allow workers earning less than £49,000 to keep more of their money.

There was no change to Employer National Insurance contributions. The National Insurance Holiday scheme continues for returning Manx students but with effect from April will no longer be available to new residents.

The Basic State Pension, paid to over 14,000 people, and Manx State Pension paid to over 6,000, will rise by 4.1%, increasing the weekly payments to £176.45 and £251.30, respectively.

Both will continue to rise in line with the UK’s ‘triple lock’ policy. Although this will undoubtedly help our current pensioners in the Isle of Man, it does raise a question of how the government will address the ever impending exhaustion of the fund. As it stands and highlighted in ‘The Manx National Insurance Fund Addressing the long-term sustainability of the Island’s Social Security Benefits and National Insurance Scheme’ the Manx National Insurance Fund is set to be exhausted in just over 20 years’ time based on the current model.

Corporate Tax No changes were made to corporate tax regimes.

Pillar Two legislation, effective from 1 January 2025, is expected to generate, at least, an additional £10 million from 2027.

Future Outlook Looking forward, as the current administration faces an approaching election it is no surprise that there were no significant changes made to tax regimes. Although the 2025/26 Budget holds promise of support for the economy and households, critical questions remain about the Manx National Insurance Fund's long-term sustainability and the effectiveness of measures aimed at stimulating growth amidst global uncertainty.

ALTHOUGH THE 2025/26 BUDGET HOLDS PROMISE OF SUPPORT FOR THE ECONOMY AND HOUSEHOLDS, CRITICAL QUESTIONS REMAIN ABOUT THE MANX NATIONAL INSURANCE FUND'S LONG-TERM SUSTAINABILITY

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‘‘ MOST GOVERNMENTS SET TAX POLICIES THAT LAST AND PROVIDE CERTAINTY BEYOND ONE YEAR SO INDIVIDUALS AND BUSINESSES CAN PLAN ACCORDINGLY. HOW MANY COUNTRIES INCREASE INCOME TAX ONE YEAR AND THEN LOWER IT THE NEXT? WHAT MESSAGE DOES THIS SEND TO THE WORLD, TO THE POTENTIAL INVESTORS, CORPORATE AND PERSONAL IN THE ISLAND?

LEE PENROSE

We live in a world of many extremes and ideologies.

Broadly speaking politics seems to have split into two areas with those who feel the answer involves breaking down perceived barriers and giving equal weight to all views and supporting all interests with great focus on the inclusion of minority interests.

This sometimes has involved creating new rules and policies to enforce equality on society. This approach can often involve a lot of public hand wringing and concern and a politician can be fully employed canvasing the myriad views of their electorate and demonstrating support and virtuous interest in projects close to their own heart.

The second growing area is what is often derisorily called populism but seems to be a hardening view from areas of the electorate who feel that, in focusing on minority concerns, their politicians are too focused on social engineering have lost sight of the core values and national interests that are important to them.

Each approach has its merits, though whilst there is perhaps more willingness to support change during good times, generosity of spirit is challenged when the electorate are concerned about job security, paying the bills, buying a home and putting food on the table.

The Island has been relatively prosperous for a number of years but like all modern economies we face significant challenges. The issues of how we fund the services and society we want and yet grow the economy with a declining work force, aging population and pressure of services are key to the Island’s current and future population. How do we attract investment both in terms of wealth and most importantly people (generationally) to the Island?

The latest budget and the subsequent discussions in Tynwald, on the inability to scrutinise the budget, sends concerning messages. Last year we saw an income tax increase of 2% in what was announced as a one-off measure. This was questionable at the time. Now we are being told that a reduction by 1% will increase “money for working families but the 2% rise last year took money from those exact working families. A constantly changing and inconsistent tax policy creates uncertainty for the companies and individuals we seek to work with, making the development work of local firms much harder. Whilst the latest reduction in income tax is helpful, nevertheless over the last three years we have had to explain to prospective clients and

business introducers that the Island’s income tax rate has changed from 20% to 22% and now to 21% which does not help us promote the Island and our business. I know that our competitors and the island’s competing jurisdictions will point out such issues to prospective client to their advantage.

Last year there was concern that the income tax increase was in part an indication that government was not in control of public sector spending and there seemed to be a lack of focus on efficiency. Indeed a few months after the budget it became clear that public sector workers had increased to over 700. It is not just the salary costs but the long-term pension commitments that adds a long-term fiscal burden on the economy.

Most governments set tax policies that last and provide certainty beyond one year so individuals and businesses can plan accordingly. How many countries increase income tax one year and then lower it the next?

What message does this send to the world, to the potential investors, corporate and personal in the Island? All of us on team” Isle of Man need to be able to promote the island with consistency.

I realise times are difficult. Indeed, the political and economic challenges facing the world, and our nation are seismic. We cannot have everything we want, and difficult decisions need to be made on where to best allocate resources but promoting the Isle of Man is a long-term investment in our future to achieve the growth and sustaining skilled population the island needs.

From my part I always try to promote the island whilst travelling, trying to encourage business and individuals to join us here. I feel strongly this is part of the long-term solution for the Island. Indeed, with changes in the UK driving investment and expertise away there is a generational opportunity for the Island.

An opportunity that is not lost on our competitors.

The government knows this and aspires to attract business and people to grow the economy. However, when you consider that our enterprise budget is less than a seventh of Jersey and significantly less than that of Guernsey, despite the private sectors best endeavours, this may remain an aspiration for the foreseeable future.

Whilst funding and resources are tight and there are competing priorities the need to invest in the promoting the Island and working with local businesses has never been greater.

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ARTHUR MOLLOY INVESTMENT DIRECTOR, CANACCORD WEALTH

Balancing precarious public finances while being mindful of an upcoming election is never an easy task.

Treasury Minister’s financial plan for 2025-26 equates to £17,249 spending per person, a rise of £906 from the current year. This means that this year’s budget will devour approximately £110.6m from our Island’s reserves, albeit with a commitment to reduce the deficit by half over the next five years.

I had somewhat limited hopes for any bright spots (from a personal perspective) in our latest budget.

Many will welcome the 1% reduction in the higher rate of personal income tax, including the uplift in personal allowances. This will see us move down to 21%, but let’s not forget it was ‘temporarily’ moved from 20% to 22% in last year’s iteration.

The Island’s relatively low number of ‘tax cappers’ will see an increase in the cap of £20,000 which will see it reach £220,000 while working families will appreciate a £10,000 rise to child benefit upper thresholds, taking the maximum earning level to £90,000 as well as an inflationary rise to the payments of 2.2%.

Some winners from the budget then, but both couples and single people with no children could face higher income tax bills, albeit relatively modest increases.

Some tough decisions lie ahead - there is a lot of discussion locally about the feasibility of the pension related ‘triple lock’ which remains unchanged, so that those in receipt of state pension benefits will see their payments increase 4.1%, in line with the UK. Always a hot topic is spending within health care.

Our provider, which is confronting a £15m overspend this financial year, will receive £357m to deliver its services next year - effectively an increase of of £11m, or 5.3% for Manx Care. Talk of a separate health care levy is ongoing.

Over the next year we’ll likely hear many speak about the promise of material change, but the deficit between government receipts and spending continues and ultimately, we are the ones who pay for it.

‘‘

SOME TOUGH DECISIONS LIE AHEAD . . .

Chamber welcomes some Budget measures, but says it will have little impact on the main challenges facing businesses.

Isle of Man Chamber of Commerce welcomes some measures in the Budget that will help businesses and the economy, but says more could have been done to address immediate challenges.

In summary, the Island’s leading business network – which represents just under 500 organisations on the Island - has 3 main comments: 1. While some of the Income Tax & NI measures are welcome and will offer some help to employers and employees, Chamber believes more radical reforms could have been considered 2. Overall, the Budget won’t have a major impact on addressing the main challenges facing businesses and is unlikely to stimulate any significant economic growth 3. Chamber continues to have concerns about the Government’s plans for financial sustainability, particularly around borrowing, reserve drawdowns, and long-term fiscal planning – and urges Government to continue to explore ways to reduce costs and improve efficiency As always, The Isle of Man Chamber of Commerce is committed to working with Government to address these and other ongoing challenges. Here is a detailed breakdown of Chamber’s views on the Budget.

Business impact n The 1% income tax reduction provides a small amount of financial support for working people (e.g. a couple earning £60,000 will only save around £300 per year). n Chamber questions claims made about increased disposable income, especially when this is considered in the context of the rising costs of living (utilities, rates, etc). n Cutting the higher rate of Income Tax from 22% to 21%, plus changes to some personal Income Tax allowances, NI and Child Benefit thresholds are all steps in the right direction. However, there’s more work to be done to address long-term issues to ensure that the Island is supporting employers and employees in the best way possible.

Tax and costs n It is disappointing to see no major tax changes for businesses. n The continued drawdown on Government reserves is a major concern. Some Chamber members take the view that maintaining reserves is misleading if borrowing is used elsewhere (e.g. the £400m bond). n Budget claims that income meets expenditure when £110.6m is still being withdrawn from reserves in 202526 need to be clarified n Questions remain about long-term financial sustainability given that reserve withdrawals are forecast to continue over the next five years. n Chamber calls for more clarity regarding reserves versus total government liabilities, including bonds, housing loans, and civil service pensions.

Skills and workforce n The Budget does not address the challenges of recruiting and retaining skilled employees which businesses in many sectors are facing. n There are concerns that removing NI incentives for returning Manx students makes the Isle of Man less competitive compared to the UK. n While the Budget does include some support for the removal of NI holidays for relocations, it’s disappointing that this was not supported by a broader strategy to attract and retain talent. n Looking ahead, issues remain regarding how to address the high housing, transport, and living costs, which continue to discourage young people from staying here and make it difficult for many businesses to attract key workers and skilled employees.

Infrastructure and investment n Concerns over lack of action on energy costs and policy. n Disappointing that cultural and heritage assets are not better supported, despite tourism being a key growth opportunity. n Chamber will wait for more clarity on long-term investment strategy & details about capital investment programmes.

Sustainability and growth n The Budget does not support long-term economic growth and is more focused on short-term financial balancing rather than future planning. n Concern that the Budget encourages deindustrialisation rather than economic resilience. n Key growth factors like wages, transport links, and energy costs were not addressed.

Government spending and accountability n Concerns over financial discipline, with scepticism from some members about whether departments will stick to budgets. n Lack of commitment to reviewing non-essential activities and reducing costs. n Digitisation, which is expected to cost £5m+, is a long-term investment with no immediate impact on efficiency. n Chamber wants to see greater transparency regarding Government spending, particularly in relation to reserve use and debt.

Five-Year Plan and reserves management n There is a continued reliance on reserves despite previous political commitments to reduce withdrawals. n The Budget forecasts reserves growing to £2bn and the NI fund reaching £1bn by 2030, but questions remain about whether this will happen. n Chamber wants to see a clearer picture of reserves versus total Government liabilities, including: • £400m green bond • Local housing loans • Other Government liabilities (e.g., civil service pensions)

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PHIL BUTLER DIRECTOR ATLA GROUP

‘‘ WHILE THE AIM TO REDUCE RELIANCE ON RESERVES IS A POSITIVE GOAL, IT IS HIGHLY AMBITIOUS AND HAS YET TO BE ACHIEVED IN RECENT HISTORY. THIS ONGOING BACKDROP REINFORCES THE NEED FOR BUSINESSES - AND THEIR OWNERS - TO TAKE CONTROL OF THEIR OWN FINANCIAL FUTURES

The Isle of Man’s 2025-26 Budget brings a sense of stability, with measured tax changes that provide some relief to individuals and businesses. A modest increase in personal allowances and a reduction in the higher rate of income tax are positive steps, particularly for owner-managed businesses where personal and business finances are often closely linked. The standard corporate tax rate remains at 0%, reinforcing the island’s commitment to supporting enterprise.

Beyond the headline tax measures, one of the most important considerations for business owners continues to be planning for the future—not just for their business, but for themselves as well. Many family-run and owner-managed businesses face the challenge of ensuring long-term continuity, particularly when key individuals step back from dayto-day operations. This makes succession planning and personal financial security increasingly relevant in the current economic environment.

Some key changes include: The personal income tax allowance will increase by £250 to £14,750 for individuals and by £500 to £29,500 for jointly assessed couples. While the increase is relatively small, it does provide lower income households with a little extra breathing room before income tax applies.

The higher rate of income tax will fall from 22% to 21%. This will impact higher earners, and while the overall impact will depend on individual circumstances, this represents a gradual easing of the tax burden for some.

The upper earnings limit for Class 1 employees’ NICs will rise from £48,776 to £53,664 per year. This means that employees will pay the standard NIC rate on a greater portion of their earnings which will result in slightly higher contributions for many (almost £500 extra). Employees should factor this extra cost into their personal budget for the coming year.

The tax cap - the maximum annual income tax liability for individuals who elect for capped tax status - will increase from £200,000 to £220,000. While this affects a small group of high-net-worth individuals, it signals the government’s ongoing approach to balancing competitiveness with revenue generation.

The standard corporate tax rate remains at 0%, maintaining the Isle of Man’s competitive position for businesses. However, as in previous years, banks and large retailers remain subject to higher rates.

Businesses should continue to monitor international tax developments, as global pressure on low-tax jurisdictions could influence future policy.

The Growing Importance of Succession Planning and Pension Provision For many owner-managed businesses, tax rates and allowances are only part of the bigger picture. A key issue that continues to surface is succession planning - ensuring a smooth transition when an owner or key decision-maker steps back.

Succession planning is a challenge for many businesses, particularly those that have been familyrun for generations. Some owners find that younger family members have chosen different career paths, while others face difficulties in structuring an ownership transition. The lack of clear succession plans can lead to uncertainty, which in turn affects staff, customers, and the long-term viability of the business.

While much focus is placed on ensuring the continuity of the business itself, it is equally important for business owners to plan for their own financial security. Unlike employees, who may have structured workplace pensions, many business owners rely on the eventual sale or transfer of their business as their retirement plan. This can be risky, especially if economic conditions or personal circumstances change unexpectedly.

The Isle of Man’s pension framework allows individuals to make annual contributions of up to £50,000 into a pension, offering a significant opportunity to build a secure financial future. Pension contributions remain a highly tax-efficient way to save, as they benefit from tax relief and allow business owners to gradually accumulate wealth outside of their business.

Given the uncertainty around public finances and future tax changes, a well-funded pension provides financial independence and ensures that retirement plans are not solely reliant on the success of the business transition.

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Business owners who do not currently have a pension in place should consider starting one as part of their long-term financial strategy. Those who already contribute may wish to review their arrangements to ensure they are maximising the available allowances. A pension not only provides security for the individual but can also ease the succession process, as it reduces the pressure to extract large sums from the business when an owner decides to step away.

Final Thoughts The 2025-26 Budget provides some welcome stability in tax policy, but it also highlights the need for long-term planning. While there are some incremental tax improvements for individuals and businesses, the wider financial picture remains a concern.

Government reserves continue to be drawn upon significantly, with £110.6 million allocated this year.

While the aim to reduce reliance on reserves is a positive goal, it is highly ambitious and has yet to be achieved in recent history. This ongoing backdrop reinforces the need for businesses - and their owners to take control of their own financial futures. Just as government finances require long-term sustainability, so too do the businesses that form the backbone of the local economy.

For owner-managed businesses, succession planning is no longer just about finding the right person to take over - it is also about securing financial stability for the owner. A well-thought-out approach that considers both business continuity planning and personal finances will provide greater certainty and peace of mind.

Whether a business is passed on to the next generation, sold to employees, or transitioned to an external buyer, having a structured plan in place ensures that the process is smooth, tax-efficient, and aligned with personal financial goals. As the economic landscape evolves, businesses and their owners who take a proactive approach will be in the strongest position to adapt and thrive.

In the end, the best succession plan is one that doesn’t just secure the future of the business - it also secures the financial future of the people who built it.

Having seen the consternation generated by the Autumn Budget in the UK, it was unsurprising to see a steady budget of our own. Described as a budget for ‘stability, progress, and fairness’, at first glance, it appears to lean more heavily into the stability and fairness elements rather than fostering genuine progress.

There was some welcome news on tax rates, allowances and benefits, but it did feel like a degree of window dressing, distracting us from the bigger picture.

Initial reactions I have come across generally fall into two categories: ‘missed opportunity’ and ‘smoke & mirrors’. Firstly, a missed opportunity to provide a compelling case for attracting talented people to the island in order to get the Government’s economic strategy back on track. The central tenets of this - job creation and population growth - have been lacklustre over the past few years (as per a recent Council of Ministers’ report). Whilst the Government must ensure that it attracts the right people to the island, incentives to move here do not appear to be sufficiently compelling at present, with the current quality of public services far from ‘enviable’ (the recent news on flight reductions is not helpful in this regard either).

The more cynical amongst us point to the reliance on reserves to fund Manx Care and public sector pensions (smoke & mirrors), which calls into question the longterm sustainability of public finances – a point raised

by Moody’s in its latest credit opinion.

The five-year financial plan, if achieved, goes some way to dealing with the recent reliance on reserve drawdowns, however, one could argue that this budget does not go far enough to address this major long-term issue and implying that, by changing the investment strategy, the National Insurance Fund will be ‘protected’ through higher returns may be overly optimistic.

Revisiting our comments on last year’s budget, we highlighted the need for a major re-think on health and social care. Yet here we are with another significant overspend, no corresponding pickup in the quality of care and poor morale in the health service. The intention for a consultation “into the creation of a healthcare levy to help address the growing cost of the National Health Service” gives the impression that tough choices are not being made..

‘‘ WHILST THE GOVERNMENT MUST ENSURE THAT IT ATTRACTS THE RIGHT PEOPLE TO THE ISLAND, INCENTIVES TO MOVE HERE DO NOT APPEAR TO BE SUFFICIENTLY COMPELLING AT PRESENT, WITH THE CURRENT QUALITY OF PUBLIC SERVICES FAR FROM ‘ENVIABLE’ (THE RECENT NEWS ON FLIGHT REDUCTIONS IS NOT HELPFUL IN THIS REGARD EITHER).

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PAUL HOTCHKISS MANAGING DIRECTOR HOTCHKISS ASSOCIATES

‘‘ THANKFULLY, INWARD MIGRATION IS ACTUALLY HAPPENING (HOORAH!) BUT NOT, IT SEEMS, BECAUSE OF WHAT WE ARE DOING IN TERMS OF MAKING OURSELVES ATTRACTIVE. INSTEAD, INWARD MIGRATION SEEMS TO BE HAPPENING BECAUSE OF WHAT THE UK AND OTHER COUNTRIES ARE DOING (OR NOT DOING)!

This article sets out to look not just at the 2025 Budgeted tax measures but to compare what is happening now when compared to the recent Tax Strategy. A reminder…the Isle of Man Tax Strategy 2024-2026 was published in February 2024 with priority actions…

Treasury will: (1) introduce the 15% rate for multinational enterprises.

(2) review the scope of businesses subject to competitive rates of corporate tax.

(3) investigate the health levy (delivery date Q2 2024).

(4) address fairness in relation to National Insurance and Owner Managed businesses (OMB) (delivery date Q1 2024).

(5) create future incentives to promote productivity and increase the economically active population (delivery date Q2 2024).

There were also a few headlines…

Treasury will: n Continue to monitor the economic benefits of the existing tax cap at current level (ie in 2024 n Consider, when fiscal considerations permit, affordable tax policies to improve the position of lowand middle-income earners relative to the UK and other competitors.

The recognised tax incentives at the time the Tax Strategy was produced were: n A 0% income tax rate for most companies; n No capital gains tax, inheritance or wealth taxes; n A National Insurance Holiday scheme for new residents; n Key Employee tax treatment for individuals who are or will be new residents and who are essential to the implementation and the operation of new business in the Island; n Tax exemption for certain costs of relocating to the Island; and n A 5- or 10-year Tax Cap regime for taxpayers with very high incomes.

The tax strategy was full of promise but so far there has been limited delivery and the timelines seem to have slipped significantly What have we done?

It is true that we have introduced legislation dealing with Pillar 2. However, its impact will hit some time in the future and is of course subject to the Trump effect: this may mean delivery could be doubtful: in the future it is perhaps best not to rely on it to deliver income into the economy!

Rates of income tax have gone down – this will be welcome but is a bizarre move: most people were used to 22% and especially when the Island needs the money, to reduce it seems simply like a nod to the ill-fated political commitment a year earlier to reduce the rate when the health levy kicked in. The health levy, itself, seems to be languishing in the long grass and there is no mention of OMBs and NI (but see later). We have no new incentives whatsoever despite the intense need to create them to attract people and businesses.

In the Budget commentary, it was mentioned on that we need the economically active to relocate here.

However, frankly and somewhat bluntly we need anyone who is willing to relocate: beggars can’t be choosers.

Thankfully, inward migration is actually happening (hoorah!) but not, it seems, because of what we are doing in terms of making ourselves attractive. Instead, inward migration seems to be happening because of what the UK and other countries are doing (or not doing)! Our main incentive (and one that is enduring) seems to be stability and safety but these qualities are hard sells and not headline grabbers so we need something else to make us attractive. The perceived disruption in terms of taxation policy and environment in other countries is an open goal for the Island and we should be capitalising on it. We don’t want to be the passive beneficiaries of other countries’ errors of judgment: we surely want to be fully in control of our own destiny.

Somewhat counterintuitively (and in the face of other countries’ own goals), we have instead: n Increased the tax cap; n Removed the NI holiday except for students; and n The spectre of NI on OMBs still looms.

These are all damaging and these changes are coupled by a statement in the Budget speech (a year after the tax strategy was published): “Government is committed to working with the Department for Enterprise to reform financial incentives aiming to attract a broader range of people and boost the island’s working population.” This is good of course but the tax strategy stated Treasury will create future incentives (see above)

by Q2 2024. Instead of delivering the Tax strategy promises on time, in the current Budget only have a commitment to work on such matters! I ask: when are we actually going to deliver? The time to deliver is now and not something to be kicked down the road.

Of course, Island residents who are tax cappers won’t mind the extra £20,000 – its perhaps a ‘drop in the ocean’; however, those would-be tax-cappers thinking about the island as a place to move, to bring their businesses and

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inject their wealth into our economy by building and investing, may think that other countries with much more impressive incentives are better bets. Italy, Spain, Dubai, Portugal, Ireland, the UK (ie virtually everywhere else) are all contenders and are bending over backwards to attract people…but no, not us…do we know something they don’t know?

Students or course will be pleased with the NI holiday...but I’m not sure that’s what they are looking for when choosing where to go (or to come back) and will they remember to claim it? Probably not.

As for NI on OMBs, that’s another story. Whilst not mentioned in the Budget 2025 it is still lurking, and I believe there is still a political will to introduce it. One would have thought Treasury would have an eye on the UK where the spectre of an NI hike to 15% is already causing disruption. If we do this the following is a probable outcome: (1) NI on dividends will be a real cost to OMBs – pay a dividend and pay NI – a new real cost.

(2) OMBs will wish to maintain profits available to the owners so they will either employ more staff or make staff redundant to maintain profits.

(3) In the alternative and perhaps more likely, they will increase prices to be passed onto the consumer (eg the public) and if they cannot do this, businesses could fail. Noting that the bigger players ie nonOMBs, will potentially have the competitive edge because they may not be caught by the rules. This may mean the smaller businesses may further struggle.

(4) The public could then have to suck up the increase in costs from those OMBs that survive noting that employees may push for increased salaries to be able to afford the increase in prices. A viscous circle might ensue.

Whilst this measure is being pitched as an antiavoidance measure, there are perhaps better ways of countering the perceived abuse of low salary high dividends (noting the UK does not regard this activity as avoidance).

All in all, from a tax perspective, this Budget seems to have deviated from commitments made in the 2024 tax strategy document and we are really still no further forward on those commitments or promises made.

There is one budget left to deliver the tax strategy: it’s time to take control of our destiny but we will have to wait to see what 2025 delivers. We need to embrace those wanting to visit our shores and start thinking there is a boat in the afternoon not a boat in the morning.

As with every Budget there are winners and losers and this one is no different. IoD Isle of Man welcomes the Treasury Minister's maintenance of employers' National Insurance contributions at 2024 rates and the reduction in the higher rate of income tax by 1%.

However, we also look for continued commitment from Treasury to ensure Island businesses aren't disadvantaged in the 'battle' to attract and retain relocating workers required to fill key vacancies by maintaining differentiation.

What is concerning to us is the ongoing planned withdrawal from reserves of £110m in 2025/26, reducing to £50m by 2029/30 to balance the books.

While there is focus on the changes to revenue generation, we should not overlook the ongoing cost of public services, that is both the current and future cost.

Locking in future expenditure commitments through pension guarantees must be scrutinised and challenged, for the benefit of future generations. With the overriding principle of seeking to balance the Island's income and expenditure, what is critical to achieve that balance is that there must be a laser focus to ensure the efficient and effective deployment of resources by Government to deliver public services to our resident population and businesses.

The IoD seeks Government's commitment to a root and branch review of spending, ensuring the enhancement of service delivery alongside the removal of waste and bureaucracy in the 'middle' and 'back' offices of the machinery of government. The issue of public sector productivity continues to receive attention in the UK and it cannot be ignored here too.

We will be seeking in detail the views of IoD Isle of Man members on this topic in our Policy Voice survey during early March.

With ongoing criticism of the manner in which the Government has enacted its Island Plan, what is needed are reforms to the Government's fiscal strategy, a tax roadmap and an industrial strategy. There is a need to shift away from short term budget management, and create a stable, long-term light touch policy framework that can free up businesses for more productive endeavours.

With the backdrop of global shocks and increasing global unrest, it is more important than ever that the policy environment in which Island businesses operate is as stable and predictable as possible.

The recent delayed publication of the 2022/23 Island National Income report raises a question on the capability of Government to understand where the economy is and in collecting and reporting timely key economic data critical to drive the economy forward.

To deliver a higher standard of living for all, it is important that the Government delivers a clear strategy and a framework for increasing the Island's potential growth, and in doing so improve Government revenues.

‘‘

WITH ONGOING CRITICISM OF THE MANNER IN WHICH THE GOVERNMENT HAS ENACTED ITS ISLAND PLAN, WHAT IS NEEDED ARE REFORMS TO THE GOVERNMENT'S FISCAL STRATEGY, A TAX ROADMAP AND AN INDUSTRIAL STRATEGY.

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‘‘ HERE’S THE THING: YOU CAN POUR OVER ALL THE DATA, STUDY CUSTOMER PERSONAS, AND ANALYSE TRENDS UNTIL YOU’VE GOT ENOUGH CHARTS TO WALLPAPER YOUR OFFICE. BUT GETTING INTO THE MIND OF THE CONSUMER IS A BIT LIKE TRYING TO CATCH A GREASED PIG IN A RAINSTORM

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MARKETING: AN UNRULY DISCIPLINE? MARKETING DOES NOT FIT NEATLY INTO EITHER THE FIELD OF ARTS OR SCIENCE, SAYS ASHGROVE’S TERRY VAN RHYN - JUST AS PEOPLE DON’T ALL FIT NEATLY INTO CONSUMER STEREOTYPES.

TERRY VAN RHYN MANAGING DIRECTOR AND FOUNDER, ASHGROVE MARKETING

Let’s talk about the magic that happens when you try to convince someone to buy something they didn’t know they needed - or even wanted. Welcome to the wonderful world of marketing!

Now, I know there are plenty of ‘marketing experts’ out there who will tell you it's all about data, research, and metrics. They’ll point to the science of consumer behaviour and show you some pretty graphs, making you feel like marketing is a straightforward algorithm.

The truth? Marketing is not an exact science - it’s more like a wild blend of art, deduction, and a dash of divine inspiration.

Here’s the thing: you can pour over all the data, study customer personas, and analyse trends until you’ve got enough charts to wallpaper your office. But getting into the mind of the consumer is a bit like trying to catch a greased pig in a rainstorm. It’s unpredictable.

We might think we know what makes people tick, but sometimes, people just surprise us. Ever see an ad that made you cringe, yet somehow, it went viral? Yeah, we’ve all been there.

When it comes to positioning brands, that is really where the art comes in. It’s not about throwing a logo on a product and hoping for the best. It’s about tapping into emotions, creating connections, and telling stories that resonate. It’s about crafting a vibe that people can identify with, not just a series of facts and features. You can’t just calculate feelings.

Many years ago, I was involved in creating a positioning for a liquor brand by targeting a very

‘‘

THE REAL SECRET TO SUCCESS IN MARKETING ISN’T JUST NAILING THE PERFECT CAMPAIGN FROM DAY ONE, IT’S THE ABILITY TO PIVOT QUICKLY AND LEARN FROM WHAT WORKS (AND WHAT DOESN’T).

specific and narrow demographic audience profile. We created a rich textured visual theme with a compelling headline to tap into heritage as the key value proposition.

As this was back in the late 1980s, we did not have the benefit of social media or any digital channels to give us immediate analytical data to assess - we had to wait for our quarterly Nielsen reading to determine sales and consumer trends.

What we discovered during one of these review sessions was that not only did we make inroads with our desired target audience, but we also reached a completely different and unexpected group which engaged with our brand as well.

It quickly became clear that, without us knowing, our visual theme and messaging resonated with this new audience extremely well and the brand took off with a huge increase in sales revenue amongst a group we’d never even considered.

This was unexpected but what was more unnerving to us was the fact that we spent many months carefully crafting the message with a very specific audience profile in mind and never even considered this more lucrative audience group.

We took the win, but it demonstrated to us how we should always be openminded about how the market reacts to your advertising message. It’s also a lesson in not typecasting consumers!

So, now we have more tools - A/B testing, data analytics, consumer insights, and the rest. But at the end of the day, we’re still guessing to some extent. And that’s okay. Marketing is often about taking risks, being bold, and seeing what sticks. If you hit the mark, great!

If you miss? Well, then you adapt and try again. It's a marathon, not a sprint.

The real secret to success in marketing isn’t just nailing the perfect campaign from day one, it’s the ability to pivot quickly and learn from what works (and what doesn’t).

So next time you see an ad that leaves you scratching your head, remember there’s a lot of guesswork and a fair amount of trial and error behind it. And while the ‘science’ part is important, it’s the art of understanding human behaviour, creativity, and the occasional happy accident that makes marketing so much fun (and, sometimes, so unpredictable). Exactly why we keep coming back for more.

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BUSINESS DIRECTORY

PORTFOLIO

EST. 1995

ISLEof

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THE ISLE OF MAN’S LEADING BUSINESS MAGAZINE

BUSINESS DIRECTORY

Business Directory brought to you by

www.bigred.im Big Red Building, Ronaldsway Industrial Estate, Ballasalla, IM9 2AA

Accountants Atla Accountancy Services Ltd, Ground Floor, 11-13 Hill Street, Douglas Tel +44 1624 777403 hello@atla.im

Baker Tilly Isle of Man, P.O. Box 95 2a Lord Street Douglas Tel. +44 1624 693900 info@bakertillyiom.com

Boothmans, Millennium House, Victoria Road, Douglas.

Tel. +44 1624 611926 bca@boothmans.com

Nicola Bowker & Co., Alexander Buildings, 37 New Road, Laxey.

Tel. +44 1624 861271 nicola@nicolabowker.co.uk

Callin & Co, 6-7 Fort William, Head Road, Douglas.

Tel. +44 1624 675528 callin@manx.net

Callow Matthewman & Co, Atholl House, 29/31, Hope Street, Douglas.

Tel. +44 1624 622752 Ramsey Office Tel 814494

Celtic Associates Ltd, Chartered Accountants, One, The Parade, Castletown.

Tel: +44 1624 822022 Email: email@celt.im

UHY Crossleys LLC, P. O. Box 1, Portland House, Station Road, Ballasalla.

Tel. +44 1624 822816 mail@crossleys.com

CM Partners, 8, St George’s Street, Douglas.

Tel. +44 1624 665100 admin@cmiom.com

Crowe Isle of Man LLC, 6th Floor, Victory House, Prospect Hill, Douglas.

Tel. +44 1624 627335 mail@crowe.im

David Gelling & Associates, 44 Main Road, Onchan.

Tel. +44 1624 615500

Deloitte LLP, The Old Courthouse, Athol Street, Douglas.

Tel. +44 1624 672332

EY, Rose House, 51-59 Circular Road, Douglas.

Tel. +44 1624 691800 www.ey.com/im

Endor Consultants LLC 18-20 N Quay, Douglas.

Tel: +44 1624 676550 info@endorconsultants.com

Enigma Accountancy and Bookkeeping Ltd. Willow House, 61-69 Main Rd, Onchan Tel: +44 7624 618322

Fowler & Co., First Floor, Norton House, 41 Arbory Street, Castletown.

Tel +44 1624 827848

Fryers Bell & Co, 27, Athol Street, Douglas.

Tel. +44 1624 639850 fryers_bell@manx.net

Grant Thornton, Exchange House, 54/62 Athol Street, Douglas .

Tel: 44+ 1624 639494 info@im.gt.com

Greenfinch Accountancy Ltd, Shee Yee, 12 Ballachrink, Colby.

Tel: +44 1624 833727

Greenwave Accountants, Awin Ruy, Lower Ballachrink Farm, St Marks Road, Ballasalla Tel: +44 1624 838434

Greystone LLC, 18 Athol Street, Douglas.

Tel +44 1624 620711 mail@greystone.im

R. P. Harker, Maskani Yetu, Garey Close, Foxdale Tel. +44 1624 675450

Hotchkiss Group, Suite D, Champion House, Tromode.

Tel. +44 1624 872140 tax@hotchkiss.im

Hunter Tax Consultants Ltd, First Floor, Milbourn House, 13a St George’s Street, Douglas.

Tel. +44 1624 625765

In Safe Hands, 75 Bucks Road Douglas, IM1 3EF Tel. +44 1624 616133 contact@insafehands.im

Invicta Accounting Ltd, 24 Athol Street, Douglas, IM1 1JA Tel. +44 1624 672358

Jessup & Co, 44 Athol Street, Douglas.

Tel. +44 1624 625666

K5 Tax & Accounts Ltd, Museum Buildings, Church Road, Port Erin.

Tel. +44 1624 833776 enquiries@k5ltd.im

KPMG, Heritage Court, 41, Athol Street, Douglas.

Tel. +44 1624 681000 info@kpmg.co.im

LK Accounting Limited ‘Ballabundu’, Chapel Lane, Baldrine, IM4 6DG Tel. +44 1624 664665 hello@lkaccounting.im

Peter D. Lace, 17 Peel Road, Douglas.

Tel. +44 1624 661640

Moore Dixon, PO Box 25, 26-28 Athol St, Douglas, Isle of Man IM99 1BD +44 (0) 1624 662020 mail@mooredixon.com

OrmCo Accounts Alma House, 7 Circular Road, Douglas.

Tel: +44 1624 610547 sales@ormcogroup.com

PricewaterhouseCoopers LLC, Sixty Circular Road, Douglas.

Tel. +44 1624 689689

Red Accounts Ltd., 24 Hillberry Heights, Douglas.

Tel: +44 1624 679924

Shimmin Wilson & Co, 13-15 Hope Street, Douglas.

Tel. +44 1624 627744 mail@shimminwilson.com

Suntera Global Peveril Buildings Peveril Square Douglas Tel: +44 (0) 1624 683242 info@suntera.com

Thompsons The Accountants, 1st Floor, Royal Trust House, 60-62 Athol Street, Douglas.

Tel. +44 1624 611108

E Thorn, 47 Buttermere Drive, Onchan.

Tel. +44 1624 613782

Michael Turner & Co, Ballanorris Court, Douglas Road, Ballabeg.

Tel. +44 1624 822534 mbturner@manx.net

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Licence Holders, Class 2 - Investment Business Ardan International Wealth Platform, 2nd Floor, Goldie House, 1-4 Goldie Terrace, Upper Church Street, Douglas Tel. +44 1624 652555

Barclays Bank PLC Eagle Court, Circular Rd, Douglas.

Tel. +44 1624 684444

Blackford Financial Services Ltd, 34 Athol St, Douglas.

Tel. +44 1624 627674

Blue Square Wealth Management Limited, 2nd Floor, Queen Victoria House, Victoria Street, Douglas.

Tel: +44 1624 645313

Blythe Financial Limited, 11 Myrtle Street, Douglas.

Tel: +44 1624 619180

Brooks Macdonald Asset Management (International) Ltd 3rd Floor, Exchange House, 54-62 Athol Street, Douglas.

Tel. +44 1624 831320

Canaccord Genuity Wealth (International) Limited, 55 Athol Street, Douglas.

Tel. +44 1624 690100

Capital Financial Markets Ltd, Capital House, Circular Road, Douglas.

Tel. +44 1624 654200

Capital International Ltd, Capital House, Circular Road, Douglas Tel. +44 1624 654200

Chartwell Financial Planners Ltd, Quayside House, 6 Hope Street, Castletown.

Tel. +44 1624 801409

Chase Financial Services Ltd, 10-12 Prospect Hill, Douglas.

Tel. +44 1624 612611

Creechurch Capital Ltd, Atlantic House, 4-8 Circular Road, Douglas.

Tel: +44 (0) 653800 info@creechurchcapital.com

DBAY Advisors Limited, 4th floor, 64b Athol Street, Douglas.

Tel +44 1624 690 900 info@dbayadvisors.com

Edgewater Associates Ltd, 1st Floor, Clarendon House, Victoria Street, Douglas.

Tel. +44 1624 654000 enquiries@edgewater.co.im

FIM Capital Ltd, 55 Athol Street, Douglas.

Tel. +44 1624 681250 enquiries@fim.co.im

Hockney Stevens Chartered Financial Planners Kerrowglass, Stockfield Road, Kirk Michael.

Tel. +44 1624 877864

HSBC Bank Plc, HSBC House, Ridgeway Street, Douglas.

Tel. +44 1624 684840

Independent Financial Consultants Ltd., 37 Ballanard Road, Douglas.

Tel. +44 1624 671679

Investasure Financial Services Ltd, Falcon House, 22-24 Ridgeway Street, Douglas.

Tel. +44 1624 615751

Investment Interest Management Ltd, Goldie House, Goldie Terrace, Douglas.

Tel. +44 1624 863125

JMR Limited, Finance Centre, Close Beg, Ballawattleworth, Peel.

Tel +44 1624 842514

Knox D'arcy Asset Management Ltd, 3rd Floor, Analyst House, Douglas.

Tel. +44 1624 623994

LMS Partners Limited, 14 Athol Street.

Douglas.

Tel +44 1624 666888 enquiries@lmspartners.co.im

MAC Financial Limited, MAC House, 64 - 65 Athol Street, Douglas.

Tel +44 1624 639450

Marriott Isle of Man Ltd, 55 Athol Street, Douglas.

Moore Dixon Financial Services, 26-28 Athol Street, Douglas.

Tel. +44 1624 662020

Nedbank Private Wealth Ltd, St Mary's Court, 20 Hill Street, Douglas.

Tel: +44 (0) 645000

Oceanic Investment Management Ltd, St George's Court, Upper Church Street, Douglas.

Tel: +44 (0) 1624 663616

Osborne Financial Services Ltd, Clearview, Shore Road, Ballaugh.

Tel: +44 (0) 1624 898034

Ramsey Crookall & Co, Securities House, 38-42 Athol Street, Douglas.

Tel. +44 1624 673171

Resilience Asset Management (IOM) Ltd, St Georges Tower, Hope Street, Douglas.

Tel: +44 1624 602020

The Royal Bank of Scotland International Ltd, Royal Bank House, 2 Victoria Street, Douglas.

Tel. +44 1624 646464

Standard Bank (IOM) Ltd, Standard Bank House, One Circular Road, Douglas.

Tel. +44 1624 643643 www.sboff.com sbiom@standardbank.com

Thomas Miller Investment Samuel Harris House, 5-11 St Georges Street, Douglas.

Tel +44 1624 645200 tminvestment.com

Thornton Associates Ltd, Top Floor, St John’s Mill, Mill Road, St John’s Tel. +44 1624 660220

Insurance Managers Aon Insurance Managers (Isle of Man) Ltd, St George's Court, Upper Church Street, Douglas.

Tel +44 1624 692420

Canada Life International Ltd, Canada Life House, Isle of Man Business Park, Douglas.

Tel. +44 1624 820200 info@canadalifeint.com

Capita Life and Pensions Services (Isle of Man) Ltd, 43-51 Athol Street, Douglas.

Tel. +44 (0) 1624 691000

Friends Provident International Services Ltd, Royal Court, Castletown.

Tel +44 1624 821212

Hansard Administration Services Ltd, Harbour Court, Lord Street, Douglas.

Tel. +44 (0) 1624 688000

Isle of Man Insurance Management Ltd, IOMA House, Hope Street, Douglas.

Tel +44 1624 681200 www.iomagroup.co.im

Marsh Management Services Isle of Man Ltd, Rose House, 51-59 Circular Road, Douglas.

Tel +44 1624 630500

Monument International PO Box 391 Douglas Tel. +44 (0) 1624 683683 ask@monument.im

Quilter International Business Services Ltd, PO Box 159, King Edward Bay House, King Edward Road, Onchan, Tel. +44 (0) 1624 655555

SIGCo Management (IOM) Ltd, Level 2, Samuel Harris House, 5-11 St Georges Street, Douglas.

Tel. +44 1624 664095

RL360 Services Ltd, International House, Isle of Man Business Park, Douglas, Tel. +44 1624 681681 csc@rl360.com

Thomas Miller Isle of Man Ltd, Level 2, Samuel Harris House, 5-11 St Georges Street, Douglas.

Tel. +44 1624 645200

Thomas Miller Captive Management Ltd, Level 2, Samuel Harris House, 5-11 St Georges Street, Douglas.

Tel. +44 1624 645200

Utmost Administration Ltd, Walpole Ave, Douglas.

Tel. +44 1624 643345

Zurich Financial Services (Isle of Man) Insurance Manager Ltd, Isle Of Man Business Park, Douglas.

Tel. +44 1624 691111

Banks - Licenceholders Barclays Bank PLC, Eagle Court, Circular Rd, Douglas.

Tel. +44 1624 684444

Capital International Bank Ltd, Capital House, Circular Road, Douglas.

Tel. + 44 1624 654200 cib-bd@capital-iom.com

Cayman National Bank (IOM) Ltd, Cayman National House, 4-8 Hope Street, Douglas.

Tel. +44 1624 646900

Conister Bank Ltd, Clarendon House, Victoria Street, Douglas.

Tel. +44 1624 694694

HSBC Bank PLC, HSBC House, Ridgeway Street, Douglas.

Tel. +44 1624 684840

Lloyds Bank International Ltd, PO Box 111, Peverial Buildings, Douglas.

Tel. +44 1624 638200

Nedbank Private Wealth Ltd, St Mary’s Court, 20 Hill Street, Douglas.

Tel. +44 1624 645000

Santander International PO Box 123 19/21 Prospect Hill, Douglas Tel 01624 641888 info@santanderinternational.co.uk

The Royal Bank of Scotland International Ltd, Royal Bank House, 2 Victoria Street, Douglas.

Tel. +44 1624 646464

Standard Bank Isle of Man Ltd, Standard Bank House, One Circular Road, Douglas.

Tel. +44 1624 643643 sbiom@standardbank.com

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BUSINESS DIRECTORY

Business Directory brought to you by

Advocates www.bigred.im Big Red Building, Ronaldsway Industrial Estate, Ballasalla, IM9 2AA

Advocate John Rimmer Ltd, Fort Anne, Douglas.

Tel +44 1624 621466 mail@advocatejr.com

Advocates Smith Taubitz Unsworth Ltd, 77-79 Bucks Rd, Douglas.

Tel +44 1624 677888 reception@advocates.co.im

Alma Legal, 1 Athol Street, Douglas.

Tel. +44 1624 652599 contact@almalegal.com

Appleby, 33-37 Athol Street, Douglas.

Tel. +44 1624 647647 www.applebyglobal.com iom@applebyglobal.com

Athena Law Ltd, 3 Ballanard Woods, Ballanard Road, Douglas.

Tel. +44 1624 622100

BridsonHalsall, Havelock Chambers, 16-18 Mount Havelock, Douglas.

Tel. +44 1624 614422 reception@iomlaw.com

Cains, Fort Anne, Douglas.

Tel. +44 1624 638300 law@cains.com

Cains Gordon Bell, Auckland Chambers, Auckland Terrace, Ramsey.

Tel. +44 1624 811311 law@cainsgb.co.im

Callin Wild, Bank Chambers, 15-19, Athol St, Douglas.

Tel. +44 1624 623195 mail@callinwild.com

Carters, 9 Circular Road, Douglas.

Tel. +44 1624 662809 reception@carters.co.im

Chambers of Paul T Rodgers, 8 Finch Road, Douglas.

Tel. +44 7624 232242 paul@manxadvocate.com

Corbridges, Chancery House, 2 Albert Street, Douglas.

Tel. +44 1624 690060 mail@corbridges.com

Coren Law Ltd, 3rd Floor, Queen Victoria House, Victoria Street, Douglas. enquiries@corenlaw.im

Corlett Bolton & Co., 4, Finch Road, Douglas.

Tel. +44 1624 676868 mail@corlettbolton.com www.corlettbolton.com

David Reynolds Advocate, 23 Circular Road, Douglas.

Tel. +44 1624 610880

Dickinson Cruickshank Ramsey, Masonic Buildings, Water Street, Ramsey.

Tel. +44 1624 812107

DQ Advocates, The Chambers, 5 Mount Pleasant, Douglas.

Tel. +44 1624 626999 info@dq.im

FinLaw, Cameo House, 19 Duke Street, Douglas.

Tel. +44 1624 855320

Gray Law Advocates, 87 Parliament Street, Ramsey.

Tel. +44 1624 818058 reception@gla.co.im

Hannan Law, 5 Hill Street, Douglas.

Tel: +44 1624 628900 mail@hannanlaw.im

Humphrey and Helfrich, The Old Courthouse, Athol Street, Douglas.

Tel: + 44 (0)1624 651951 info@humphreyandhelfrich.com

Ian Kermode Advocate, Court View Chambers, 14 Albert Street, Douglas.

Tel. +44 1624 611117 www.ik.im

Innova Law, Ground Floor, 16-18 Finch Rd, Douglas.

Tel. +44 1624 654900 innovalaw.im

Kelly, Luft, Stanley & Ashton, 2 Sydney Mount, Douglas.

Tel. +44 1624 674316 law@kellyluft.com

Laurence Keenan, Victoria Chambers, 47, Victoria Street, Douglas.

Tel. +44 1624 611933 info@lklaw.co.im

Kerruish Law Ltd, First Floor, Bourne Concourse, Peel Street, Ramsey.

Tel. +44 1624 623919

Kinley Legal 4 Albert Street Douglas.

Tel: +44 1624 640366 contact@kinleylegal.com

Kneale Advocates Ltd, 2nd Floor, Hillary House, Prospect Hill, Douglas. +44 7624 413712 www.knealeadvocates.com

Long and Co Ltd, ‘Eyreton’ Quarterbridge Road, Douglas.

Tel. +44 1624 319897

LVW Law, Museum Buildings, Church Road, Port Erin.

Tel. +44 1624 836757 barrister@manx.net

M&P Legal, New Court Chambers, 23-25 Bucks Road, Douglas.

Tel. +44 1624 695800 law@mplegal.im

Maher Law, Third Floor, 4 Athol Street, Douglas. +44 1624 770080

MannBenham Advocates, 49 Victoria Street, Douglas. +44 1624 639350

Myerscough & Clegg, 6 Hill Street, Douglas.

Tel. +44 1624 616404

Nicolle Plumley Advocate, Bellevue House East, Belle Vue, Peel.

Tel. +44 1624 844445

Nigel Cordwell Advocate, The Old Vicarage, Princes Road, Douglas.

Tel. +44 1624 677277

Paterson Property Law Ltd, 39 Ballagarey Road, Glen Vine, Douglas.

Tel. +44 7624 315800

Pringle Law, Victoria Court, 16 Athol Street, Douglas.

Tel. +44 1624 612200 mail@pringle-law.com

Simcocks, Ridgeway House, Ridgeway Street, Douglas.

Tel. +44 1624 690300 enquiries@simcocks.com

SW Legal, The Engine House, Castletown.

Tel. +44 7624 479222 info@swlegal.im

Travers Law Ltd, 4th Floor, Hillary House, Prospect Hill, Douglas.

Tel. +44 1624 649321

Wood Law, 16 Peel Road, Douglas.

Tel. +44 1624 625007 www.woodlaw.im

Weatherill Advocate & Solicitor, 20 Athol Street, Douglas.

Tel. +44 1624 674994

John Wright, 16 Willowbrook Gardens, Douglas.

Tel. +44 1624 611999 mail@johnwright.co.im

APPOINTMENTS ISSUE 271

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Email new appointments to portfolio@manx.net, including a JPEG image where possible

PORTFOLIO

EST. 1995

ISLEof

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THE ISLE OF MAN’S LEADING BUSINESS MAGAZINE

APPOINTMENTS Grant Thornton appoints Simon Nicholas as Head of Practice

clients on the most complex of audit & advisory issues is recognised throughout the Isle of Man and further afield, and his appointment demonstrates the importance of the Isle of Man to our firm. By combining local excellence in Simon, with global capabilities and advanced technology, we're setting a new standard in cross-border professional services."

Speaking on his appointment, Simon Nicholas, Partner and Head of Practice in the Isle of Man, said: “I’m excited by the opportunities this new role presents and the chance to contribute to the growth of our Isle of Man office. As an important global financial centre and a strategic priority for the firm, the Isle of Man offers immense potential for expansion and innovation. I’m eager to leverage my local expertise alongside our multinational platform to deliver world-class results for our clients.

“With a strong foundation and ambitious plans, we are poised for an exciting chapter - enhancing our services, strengthening client relationships, and making a meaningful impact on the island’s thriving business landscape.”

OV Enhances Executive Team to Accelerate Expansion

SIMON NICHOLAS

Grant Thornton has announced the appointment of Simon Nicholas as an Audit and Advisory Partner, and Head of Practice of the Isle of Man office. With over 25 years’ experience working in London, Bermuda and the Isle of Man, Simon brings a wealth of expertise in advising governments and working with clients in the financial services, technology and gaming sectors.

Simon’s areas of focus include audit and assurance, M&A, valuation and economic assessments, due diligence, strategy design and implementation (including ESG) and regulatory advice and resolution. He studied Mathematical Statistics with Economics at the University of Exeter, UK, and is a Fellow of the Institute of Chartered Accountants in England and Wales (ICAEW).

Grant Thornton Isle of Man blends global expertise with local insight, delivering top-tier advisory, audit, and tax services. As part of a leading international network, the Isle of Man team plays a vital role in supporting local businesses and individuals with tailored solutions that drive success. The Isle of Man is a key international financial centre and Simon will focus on leveraging the opportunities across the island to grow the Isle of Man practice. The firm is dedicated to expanding its Isle of Man team, while maintaining a personalised, client-focused approach to meet the needs of clients with the right network, skills and sector expertise.

Simon’s appointment follows Grant Thornton’s recent transformational agreement to combine the advisory and tax arms of the Ireland and Isle of Man business with their counterparts in the US, creating a new multinational platform providing audit, advisory and tax services to a growing international client base.

This agreement sees the creation of a new united transatlantic advisory and tax practice, combining local independence with a more seamless cross-border access to talented professionals and technology, as well as independent audit practices. It brings together 12,000 professionals across 50+ offices, while remaining part of the Grant Thornton International Limited network, and providing access to over 150 markets worldwide.

This has undoubtedly strengthened the services levels available to Grant Thornton Isle of Man clients, combining world-class advisory, audit and tax services with deep local expertise. Businesses will benefit from broader specialist capabilities and seamless cross-border knowledge, all while retaining the trusted, high-quality, and personalised service they value.

Commenting on the appointment, Steve Tennant, Managing Partner, Grant Thornton, said: “I am delighted to welcome Simon on board. His expertise in advising

PHIL McDERMOTT, ROBIN LACKIE

OV, the global IoT MNO, has announced key leadership appointments designed to accelerate growth, strengthen partnerships and drive innovation.

Phil McDermott, formerly Executive Chairman, has been appointed Chief Executive Officer (CEO). Robin Lackie joins the leadership team as Chief Commercial Officer (CCO), working alongside Paul Donaldson, Chief Revenue Officer (CRO), and Kristan McDonald, Chief Technology & Operations Officer (CTOO).

“Taking on the role of CEO at this pivotal time for OV is truly exciting,” McDermott shared. “Our European business continues to outpace the market, but now our growth.”

On the appointment of Robin Lackie as CCO, McDermott added, “Robin’s expertise will be instrumental in sharpening our commercial strategy. As a mobile network operator, our ability to negotiate directly with other MNOs gives us a unique advantage— ensuring better rates, broader coverage, and an unparalleled footprint for our partners.” engines are supercharged by partnerships in Africa, LATAM, North America, and APAC. In 2024, our largest growth market was North America; in 2023, it was Africa, with LATAM a close second. Looking ahead to 2025, we expect APAC to be a significant growth region. Our investments in infrastructure, self-serve platforms, and a localised footprint are part of our commitment to ensure we continue to deliver seamless and flexible IoT connectivity solutions that help our partners grow on a truly global scale.

With a strong foundation in telecommunications and a commitment to innovation, OV continues to simplify IoT connectivity for businesses worldwide. The strengthened leadership team will play a crucial role in driving the company’s next phase of growth.

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Email new appointments to portfolio@manx.net, including a JPEG image where possible

AstroPay hire signals start of Isle of Man recruitment drive AstroPay, a leading global fintech business, has announced a new compliance hire at its Douglas office.

Ben Campbell is now the Compliance Manager & Money Laundering Reporting Officer (MLRO) and joins AstroPay’s growing global team, based in the Isle of Man, UK, EU, and Latin America. He said: “I’m delighted to join AstroPay and am looking forward to a career with a business that is an important contributor to the Island’s fintech sector.”

John Cookson, Managing Director at AstroPay Global (IOM) Limited, commented: “We are pleased to welcome Ben, who will be a valuable addition to our Isle of Man team. He brings over a decade of experience in the financial services industry, plus expertise in risk, compliance, governance, data protection, and financial crime prevention. Recruiting and retaining the best people is an integral part of our growth strategy, and everyone who joins us embarks on a career path that offers exciting opportunities both here on the Island and globally.”

The business is in the process of recruiting more Isle of Man-based employees, including vacancies for an Anti-Money Laundering (AML) Analyst, Onboarding Analyst, Reconciliation Analyst, and a Senior Software Engineer. AstroPay Global (IOM) Limited currently has over 370 employees worldwide. The company is licensed and regulated by the Isle of Man Financial Services Authority (IOMFSA).

AstroPay’s multi-currency wallet makes it easy for users to securely hold and instantly transfer US$, UK£, and Euros across borders. By offering multi-currency accounts, and secure transactions anytime, anywhere, AstroPay is an ideal choice for freelancers, digital nomads, and businesses. For businesses, this means reaching international customers without the complications of cross-border transactions. It also allows consumers to shop internationally with the confidence that there are no hidden fees, plus the peace of mind that comes from complete transparency in every transaction.

BEN CAMPBELL

Partners Real Estate appoints new Chief Operating Officer

CARRIE ALLEN-SNELL

Partners Real Estate has announced the appointment of Lyndsay Morgan as Chief Operating Officer, a move that reinforces the firm’s commitment to growth and excellence as it continues to expand its global footprint.

With a track record of scaling businesses and leading high-performing teams, Lyndsay will play a pivotal role in driving strategic growth and operational success as Partners strengthens its position as a key player in the international real estate market.

The firm’s recent acquisitions of several estate agent businesses in the Isle of Man and UK signal its ambitious plans for expansion. Lyndsay’s leadership will be integral in ensuring that the firm continues to build on these acquisitions, positioning Partners Real Estate as a true leader in the global property industry.

Brendan Beeken, Chairman and Founding Partner, commented: “At Partners, we believe that the right people in the right roles is fundamental to our success.

Lyndsay’s leadership and vision will play a key part in helping us maintain the culture we’re building - a culture centred around collaboration, innovation, and driving sustainable growth.

“Her expertise in scaling businesses and her ability to build empowered teams are exactly what we need as we continue to grow and evolve on the global stage.”

Lyndsay’s experience includes building and scaling businesses to significant success, having driven growth at a previous company to £8M+ annual turnover, #6

on the UK Startups 100 list and an impressive 8x multiple exit. Her expertise in business strategy, operations, and leadership will be a valuable asset as Partners Real Estate continues to expand its footprint across the Isle of Man, UK, and UAE. Roy O’Connell, Founding Partner and Head of Real Estate, added: “The real estate industry is constantly evolving, and it’s crucial that we have the right leadership to navigate those changes. Lyndsay brings both the experience and strategic insight needed to propel us forward. Her dedication to fostering a strong, positive culture aligns perfectly with our vision for success.

“As we continue to expand across multiple markets, having the right people in place is vital to maintaining the high standards we set for ourselves and delivering exceptional service to our clients worldwide.”

Lyndsay said: “I am excited to join Partners Real Estate, a company with a clear mission and strategy to achieve its ambitious goals. I look forward to leveraging my experience in scaling businesses and driving operational excellence to help accelerate Partners' growth while ensuring we build and maintain a positive, collaborative culture across all our offices.”

With Lyndsay at the helm of operations, Partners Real Estate is poised to strengthen its position as a dynamic force in the global real estate sector, delivering exceptional service and leading the way in innovation and growth.

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