Annual Report FY12
Georgia State University â—? Division of Student Affairs Department of Recreational Services
Recreational Services Department Overview FY12 Student Recreation Center Opened August 2001 – 161,112 sq. ft. Over 4.5 million entries to date FY12 STATS Days open – 314 Total entries – 451,753 [7% increase from FY11] Daily average – 1,409 Monday-Friday average – 1,732 Saturday-Sunday average – 410 FACILITY USAGE Daily usage of facility by member type: Students – 68.5% Faculty/staff – 30% Affiliates – 1.5% Usage of facility by class standing: Freshman – 43% Sophomores – 19% Juniors – 17.5% Seniors – 12.5% Graduate students – 8%
INSIDE REPORT Department Overview Program Highlights Special Events
2 3-8 9
Green Globes and ICRA
Assessment Highlights 14-15
MEMBERSHIPS Non-student memberships – 1,764 Faculty/Staff memberships – 1,115 [27.5% of 4,050 eligible] The national average for Faculty/Staff memberships in a similar recreation facility is 12-14%. PROGRAMMING AREAS ● Aquatics and Safety ● Fitness ● Instructional Clinics ● ●Intramurals ● Outdoor ● Special Events ● Sport Clubs ● STAFF SNAPSHOT 28 Fulltime Staff: Fulltime Professional staff –16 Maintenance staff – 3 Building Services staff – 9 ● Gender: Male – 14, Female – 14 ● Race: Caucasian – 14, African American – 14 Graduate Assistants – 17 Student Assistants – 100+
Recreational Services Programming Highlightsâ€”Aquatics & Safety The Aquatics Program offers patrons many opportunities to grow, learn, and play. This year, our Adult Swim classes consistently reached capacity, giving rise to the need to create additional classes for our participants. Our Panther Welcome Back Pool Party topped out with 200+ participants, making it the largest pool party on record for this department. The 5th Annual Polar Bear Plunge saw 60 brave plungers test the icy-cool waters of the Indian Creek Pool. Other program highlights include a successful implementation of the Right Child Right Class session, which is a free assessment class that helps potential swimmers determine their swim level based on prerequisite skills. This year, we were able to offer the class to both children and adults. For the first time ever, we were able to offer a Lifeguard Instructor class this spring, with 3 of the class participants going on to become lifeguards at the Student Recreation Center.
By the Numbers
106 Aquatic Programs offered in 2012 [1% increase from FY11]
651 Participants in FY12 [13% decrease from FY11]
Recreational Services Programming Highlights—Fitness Center The Fitness Center saw an increase in participation this year, with student participation increasing over 18% from FY11. We held many successful programs, including our annual Lipids Don’t Lie, a Smoothie Blend-off, Sweetheart of a Meal cooking demonstration, and our first annual Smart Summer Sundaes event. For many of these events, we partnered with the Division of Nutrition to include a nutritional component to our programming. Our Starter Package, which includes a personal fitness assessment and two individual training sessions, increased by 31% from FY11. We sold 63 packages in FY12 and only 48 in FY11. Other major milestones for the Fitness Center and Exercise room include purchasing new High Definition TV’s in the exercise room. This purchase will save us up to $5,000 annually with Comcast due to better signal strength for local TV stations.
By the Numbers
2,485 Total number of services sold FY12 [1.5% increase from FY11]
2,411 Participants in FY12 [9% increase from FY11]
Recreational Services Programming Highlightsâ€”Instructional Programs Instructional Programs hit a high note this year with many successful programs. Our Zumbathon was the highlight of the year, drawing over 250 participants. Held on basketball courts 1 and 2, this two-hour event attracted students, faculty, and staff to the Student Recreation Center for a night of Zumba dancing. Our Dance Show Extravaganza was a huge success drawing in close to 100 participants and audience members. Held in the Student Recreation Center Lobby, this 3 hour event was a great way to showcase our clinic participants, recruit new participants for future clinics, and promote cultural diversity through dance with several countries represented.
By the Numbers
241 Total Classes and Clinics offered during FY12 [ no increase from FY11 ]
1,564 Instruction Clinic Participants [17% decrease from FY11]
250 Participants in 1st Annual Zumbathon
Recreational Services Programming Highlightsâ€”Intramurals This past fall, Intramurals sent 4 officials to work the State Flag Football Tournament in Statesboro, GA: Aaron Wilson, Shelby Stewart, Landon Crider, and Jaron Ruble. Shelby Stewart won an award for All-Tournament Official, being one of the top officials in the State of Georgia. We also started a fall bowling league with moderate success. Six teams compete in a 5-week league. During the spring semester, we had many student officials represent Georgia State at multiple extramural events. Three officials, Shelby Stewart, Aaron Wilson, and Jacob Pridemore, officiated at 4 different basketball tournaments. In the fall, participation numbers increased 19% from last fall. This was mainly due to an increase in numbers of participants for all sports. We also added a bowling league and a 3-on-3 basketball tournament to the schedule. In the spring, numbers decreased by a slight amount from spring of 2011, yet compared to last year participation numbers as a whole increased by 7%.
By the Numbers
3,518 Total number of IM participants in FY12 [ 7% increase from FY11 ]
1,991 Participants in Fall 2012 sports [19% increase from Fall 11]
Recreational Services Programming Highlights—Sport Clubs Sports Clubs competed in 144 tournaments, games, matches, and events this year. The Fall 2011 Sport Club Recruitment Fair was a huge success with 18 clubs participating. The Spring 2012 Fair was not as well attended. We feel the day, time, and location of the Spring fair contributed to the lower numbers. One highlight for Sport Clubs includes the establishment of the Sport Club Executive Council, which is made up of six sport club leaders. We look forward to growing this council and using the feedback and leadership to create an even stronger program. Set up three department scholarships on-line with the GSU Foundation on the Georgia State University website. Two with the Cycling Club and a third with the Whitewater Club. At the end of Spring 2012 we added Running Club, Wrestling Club, Tennis Club, Women’s Ultimate Frisbee Club, and Angler Fishing Club, which brought our total number of Sport Clubs for FY12 up to 28—one more than last year. See below for highlights from a few of our Clubs!
By the Numbers
28 Active Sport Clubs in FY12 [3% increase from FY11]
444 Average number of Sport Club participants in FY12 [5% increase from FY11]
● Ultimate Frisbee Club - Hosted their 3rd annual Get Stuffed Hat Tournament at Panthersville. They had more than 130 participants and they raised $1,750. Also hosted Freaknik 2012 and had 20 men’s collegiate teams and 10 women’s collegiate attended, raising $8,400 for the club. ● Equestrian Team – Member Kaylan Guyton qualified for regionals. All members finished their show division in the top 6. ● Triathlon Club – Member Sandy Alexander finished 2nd overall in the men’s division of the Southeastern Conference Collegiate Triathlon Championships. ● Cycling Club – Members Oscar Clark and Joe Marshall went to the 2011 USA Cycling Collegiate Track Nationals in Indianapolis, Indiana. Oscar won a bronze medal in the Men’s 4KM Pursuit Race. ● Rowing Club - Participated in the Susan G. Komen Row for the Cure and raised over $445 for breast cancer research. ● Ice Hockey Club – In their first year, the Ice Hockey Club competed in 16 collegiate hockey games. ● Paintball Club – Finished their season ranked 2nd in the nation out of 63 class AA teams. Our club won 4th place at the NCPA National Championships in Lakeland, FL. ● Badminton Club - Competed in the Emory Open; seven members participated with a few making it to the semi-finals. ● Rock Climbing Club – Member Melissa Krasselt finished 1st at the Georgia Tech competition. ● Table Tennis Club – Hosted two regional tournaments this year. Members Calvin Lam and Hong Nguyen both traveled to Plano, TX to compete in the 2012 College Table Tennis National Championships. Currently, Calvin is ranked in the top 50 collegiate players in the country. 7
Recreational Services Programming Highlights—Touch the Earth FY12 saw the creation of (4) brand new expedition trips: Alaska, Costa Rica, New Hampshire White Mountains, and the Moab Canyon Lands in Utah. Touch the Earth expedition trips are experiences that can be universally life changing for anyone that goes on them. Some get a greater life change than others, but everyone is changed. While the distance away from Atlanta doesn’t necessarily denote a greater experience, it does show our mission to take students to some of the most spectacular destinations in our country and on our planet. Along with our spectacular trips, we purchased all new tents for the rental program. In addition we purchased two new whitewater rafts, and 4 recreational kayaks. Touch the Earth was also highlighted in the Summer ’11 issue of GSU Magazine. We saw an increase in our rental program, which we attribute to our new Bike Share Program. Bikes were checked out on a constant basis during the Spring semester.
By the Numbers
1,096 TTE Trip participants in FY12 [1% decrease from FY11]
87 Number of TTE Trips that made during FY12 [11% decrease from FY11]
576 Challenge Participants in FY12 [12% increase from FY11]
710 Rental transactions for FY12 [50% increase from FY11]
Recreational Services Programming Highlights—Special Events Recreational Services offers many programs, events, and services each and every semester. We also offer several special events that draw large crowds and reach a diverse population. Our special events cover a broad range of activities, including golf, informal recreation, swimming, and walking. These special events attract audiences that might not otherwise utilize our facility. This year, we were able to attract over 900 students, faculty, and staff to our annual Day in the Rec event. Our 10th annual golf tournament brought in close to 100 participants, a few who have played in our tournament since the beginning. FY12 was an incredible year for the Rec as we celebrated 10 years in our new facility! Below are a few highlights from several of our events that were offered during FY12. DAY IN THE REC: OCTOBER 11, 2011 Over 900 participants 14 teams competed in the annual volleyball tournament Games like “Minute to Win It” drew large crowds Gave out hamburgers, hotdogs, and chips to participants that took part in Day In The Rec activities POLAR BEAR PLUNGE: FEBRUARY 19, 2012 Approximately 200 participants took the plunge ROTC took home the Plunge Trophy for the most participants on a team Sand volleyball and tug of war were offered before and after the plunge 10TH ANNUAL RECREATIONAL SERVICES GOLF TOURNAMENT: MAY 11, 2012 Held at the Frog Golf Course in Villa Rica, Georgia 98 golfers participated in the 4-person scramble $1,561 was raised for the student development fund 10 year anniversary plaques were given out to participants and organizations who have played in our tournament since the first year OTHER SPECIAL EVENTS INCLUDED: Labor Day Luau at Indian Creek Pool Back to School Pool Party Kaiser Permanente Corporate Run/Walk (Team GA State) Oakland Cemetery Walk National Recreational Sports and Fitness Day Memorial Day Bash at Indian Creek Pool July 4th Pool Party at Indian Creek Pool
By the Numbers
900+ Participants at Day in the Rec [6% increase from FY11]
200+ Polar Bear Plunge participants [50% increase from FY11]
98 Golf participants [4% increase from FY11]
9,797 Incept participants [New students, transfers, and guests]
INCEPT CONFERENCE REGISTRATION 26 Incept conference registration and tours took place in the SRC
Recreational Services Marketing & Technology Highlights MARKETING HIGHLIGHTS According to our tracking software, E-Z Watson, the number one tool used by participants for recreation information is referencing the semester RAP-UP. Ninety-four percent of summer participants, 83% of fall participants, and 85% of spring participants reported they use Rap Up for program information. The second way participants found out about recreation programs was through a friend. Our Social Marketing has really taken off. Our Facebook numbers continue to hold steady, with 597 people “liking” our page between 07/01/2011 and 05/21/2012. We currently have 1,761 likes. However, our likes were down from last year by 48%; this could be due to Facebook being reworked. Between 07/01/2011 and 05/21/2012, we created 9 photo albums. On Twitter, we currently have 790 followers. We have sent 187 tweets and been mentioned in 296 tweets.
By the Numbers
1,761 Total number of “likes” on Facebook [48% decrease from FY11]
Other Marketing Updates for FY12 included: Participated in the first RA Fair New marketing program implemented on EZ Watson Day in the Rec 10th Anniversary marketing campaign Use of GSU News to promote programs across campus Created a new recreation card Captured coverage in the GSU Magazine and online for TTE First Public Service Announcements during GSU Football games 3 new members joined the Student Recreation Center during our May Mini Membership Program
Followers on Twitter [19% increase from FY11]
1,764 Non-Student memberships in FY12 [1.3% decrease from FY11]
TECHNOLOGY HIGHLIGHTS Added 4 new computers (1 Laptop, and 3 Desktops) and 4 new printers. Installed a new Digital Video Recorder (DVR) that records video from the security cameras. This new DVR has 3TB of space allowing video to be held longer. Acquired a new amplifier for the audio cart used during presentations and fitness classes. Replaced televisions in Fitness Area with new flat panel LCD units that greatly improved picture quality. Installed 3 new CD/IPOD players into the Aerobics/Dance Studio, Martial Arts Studio, and Studio B replacing the antiquated CD/Cassette Tape players. Successfully implemented system backups of SRC administrative staff computers. The SRC staff was successfully migrated off of Groupwise onto Office 365. Per IS&T requirements, the server hosting the main SRC applications was successfully password protected ensuring that unauthorized individuals would not be able to access sensitive information. 10
Recreational Services Facility Highlights, Facts, & Figures UTILITY USAGE Total costs for utilities increased 2.77% from FY11. On average, utilities costs $34,275 per month to maintain our day to day operations. Electricity alone accounts for $19,308 of the total monthly costs. While utility costs are on the rise, we are continually finding ways to reduce our carbon footprint, conserve energy, and increase our sustainability efforts at all of our recreation sites. See page 12 for more information on department sustainability efforts.
FACILITY UPDATE A number of facility projects outside of normal day-to-day operations took place during FY12. Below are the projects completed during FY12: Rebuilt the sauna including: replacing all cedar boards on walls, benches, and floor; refinished existing door; replaced all door hardware. $3,200 Replaced the lap pool chemical control unit with an intergraded BECS 5 system. $4,792 Built Lexan cover boxes for all 3 of the chemical control units. $240 Installed Grout Amour in the Menâ€™s locker room shower floor tiles. $4,200 Removed, repaired, and re-installed 6 units of the architectural cobalt blue cold cathode tube lights in the back of the SRC. $2,532 Replaced both Birch veneer entrance doors and hardware leading from the pool deck into the locker rooms. $1,221 Replaced both Birch veneer doors and hardware leading from the pool deck into the Scuba locker room. $1,271 Replaced Von Duprin power supply on 1 and 2 bad Chexit delayed egress module in the exit doors off the third level track. $2,173 Replaced key pad for the exit door on the second level into stairway E. $345 Replaced the barrel and the electric operator in the roll-up garage door in the Service Drive. $1,975 Painting and FRP installation throughout the SRC. $8,650 Tile work in Natatorium and locker rooms. $8,162 Total expenses for FY12 facility updates: $38,760 11
Recreational Services Green Globes Certification and Indian Creek GREEN GLOBES CERTIFICATION The Student Recreation Center was certified in March 2012 using the Green Globes green building rating system for Continual Improvement of Existing Buildings (CIEB). A first for the GSU campus, Green Globes is a revolutionary green building guidance and assessment program that offers an effective, practical and affordable way to advance the overall environmental performance and sustainability of commercial buildings. Based on its recognized and proven assessment protocol, the system ensures that environmental impacts are comprehensively assessed on a point scale in multiple categories (energy, indoor environment, site, water, resources, emissions and project/ environmental management). We are the first existing University recreation center in the country to receive Green Globes certification (proudly, 3 out of a possible 4 Globes in the rating system). This means we demonstrate leadership in design and delivery of energy and environmentally sensitive buildings and a commitment to continual improvement. Since the Student Recreation Center opened in 2001, we have continually striven to reduce our environmental impact with no specific green building rating or assessment planned. Environmental stewardship has been a key operating strategy to both reduce our carbon footprint and reduce operating costs. Buildings rated or certified Green Globes are verified to use less energy, conserve natural resources and emit fewer pollutants in the form of greenhouse gases, airborne particulates, liquid effluents and solid waste. We continue to lead the way on campus and across the country for existing University recreation centers in our sustainability efforts.
INDIAN CREEK RECREATION AREA UPDATES FY12 saw many reservations at the Indian Creek Lodge. While usage was down by about 11% from last year, we still were able to offer unique experiences to our patrons this fiscal year. We collected $11,360 in revenue from reservations this year, which is slightly down from FY11â€™s revenue of $11,534.50. For FY13, we are looking forward to renovating our existing lodge to accommodate larger groups and more reservations.
5,728 Total participants at ICRA [0.5% decrease from FY11]
By the Numbers
141 Total reservations at ICRA in FY12 [11% decrease from FY11]
Recreational Services Financial Highlights OPERATING BUDGET Total FY12 operating budget = $2,730,921 48% funded through mandatory student fees 27% funded through State allocation (primarily for maintenance and custodial salaries) 25% self generated (primarily by non-student memberships, locker rentals, and program fees)
REVENUE Total FY12 revenue from Student Activity accounts = $396,906 (down 11.5%) Rec Program revenue = $168,679 Outdoor Desk operations revenue = $129,855 (up 12.27%) Equipment Desk operations revenue = $62,503 (down 4.2%) Locker rentals $44,011 Towel rentals $7,824 Shorts/T-shirts/Uniform Service/Swim Suit rentals $4,094 Guest Pass revenue = $41,027 (average 26 passes sold every open day) Game Room operations revenue = $5,332 (down 31.7%)
EXPENSES Total FY12 student employee expenses = $935,380 (up 14.4%) Student assistants for all department operations, Graduate student stipends, Instructional program instructors, and Special project workers Total FY12 fulltime staff expenses = $1,132,509 Department Facility (SRC, ICRA, Panthersville) Maintenance & Custodial operational costs = $214,164 (down 10.5%) Contract services, repairs, and supplies = $85,818 Building services = $62,284 Pool equipment/supplies (downtown and ICRA) = $52,496 Industrial and mechanical supplies = $13,566
VEHICLE FLEET Department Vehicle Fleet (9 vans, 1 pick-up truck) Total trips made = 492 (up 37.8%) Usage by Sport Clubs – 58% Usage by Outdoor – 23% Usage by Intramurals – 18% Usage by Other – 1% Total miles driven = 127,345 (up 5%) Total fuel costs = $34,137 (up 12%) Total maintenance costs = $8,532 (up 10%)
Recreational Services Assessment Highlights Every year, we evaluate our recreation programs and services through targeted assessments. We use student learning outcomes (SLOs) and institute effectiveness plans (IEPs) to evaluate if we meet our mission statement: to promote a healthy lifestyle through recreational sports and fitness activities offered to the University community, delivering programs, services and facilities that meet or exceed customer needs. Our (6) SLOs and IEPs for FY12 included: IEP #1: The Department of Recreational Services delivers programs/services that meet or exceed customer needs. IEP #2: The Department of Recreational Services delivers facilities that meet or exceed customer needs. IEP/SLO #3: Students who complete the NAUI SCUBA Diver course will be able to perform required skills for certification. SLO #4: Students who complete 13 of the 15 Hapkido instructional clinic classes will be able to identify and describe the cultural aspects of the Korean art form. SLO #5: Student Intramural officials who complete basketball officials’ training will demonstrate competency by passing a practical skills demonstration and written test. SLO #6: Students discover similarities and strengthen relationships among different people through the integration of engaging activities that allow individuals from various cultures to intentionally interact. Below is the evaluation criteria we used and the results from FY12’s assessments: IEP #1 A) Number of participants in instructional clinics will maintain levels documented in the past 3 academic years. B) Demographic data from card swipe information will maintain levels documented in the past 3 academic years. A) The number of participants in Instructional Clinics for the past 3 years are as follows: Fall 2009 – Spring 2010: 1809 Fall 2010 – Spring 2011: 1428* / 1749** (3.3% decrease from FY 10) Fall 2011 – Spring 2012: 1459 (16.5% decrease from FY 11) *Data based on actual numbers collected **Data based on estimate for Spring 2011 numbers B) Demographic information includes a breakdown by ethnicity. The data collected for the past three years is below: Ethnicity
Fall 09-Spring 10
Fall 10-Spring 11
Fall 11-Spring 12
American Indian Asian Hawaiian
IEP #2 A) Average daily usage will maintain levels documented in the past 3 academic years. B) All 4 levels of the SRC will meet the criteria for an APPA score of 2 or less*. (*less is better) A) The average daily usage is based on numbers collected from card swipes Monday-Friday at the SRC. July 1- Mar 31
SRC # Days open
Recreational Services Assessment Highlights Continued B) The average Association of Physical Plant Administrators (APPA) score for each level of the building compared in the table below: Fall 2011
IEP/SLO #3 Students will perform the required written and practical skills as listed on course standards criteria sheet with 80% success on each skill. Less than 80% will require individual one-on-one retraining and reassessment with course instructor. Fall 2011: Out of 10 possible spots, 7 participants took the GSU SCUBA clinic. 5 went on the certifying trip in December to perform the required skills for certification. All 5 students (100%) passed the written and practical portions with 80% or better. Spring 2011: Out of 10 possible spots, 8 participants took the GSU SCUBA clinic. 5 will go on the certifying trip in May to perform the required skills for certification. All 5 students (100%) passed the written and practical portions with 80% or better. SLO #4 Students will complete a post-clinic evaluation survey that will demonstrate their ability to identify and describe the significance and history of Hapkido in the Korean culture. We were able to survey 14 of the 20 registered participants for the Spring Hapkido Instructional Clinic. Among other questions about the course, we asked about their understanding of Hapkido and the Korean culture and its significance: Q: Because I had the opportunity to interact with other participants, I learned something about a different culture. A: 50% Strongly Agreed; 14% Somewhat Agreed; 36% Agreed Q: I developed a deeper understanding for this instructional clinic’s origins and its significance to the culture it represents. A: 64% Strongly Agreed; 29% Somewhat Agreed; 7% Agreed SLO #5 Student officials will successfully pass a practical skills test administered by the Intramural staff at the completion of training. Student officials will also pass a written test with 80% success rate, demonstrating their knowledge of officiating basketball games. Less than 80% written or a failure of the practical test will require individual one-on-one retraining and reassessment with the course instructor. Less than 80% written and a failure of the practical test will result in a retraining and reassessment one years’ time from the training. Basketball officials’ training occurred in late January 2012. Results from the training are as follows: 29 students took the 4-night course, practical test, and written test. 15 students (51.7%) passed both the practical and written tests. 13 students (44.8%) passed either the practical or written exam. 1 student (3.45%) did not pass either practical or written exam. Students who did not pass 1 or more test will be given one-on-one retraining with the instructor. They will be able to take the course (and tests) in 1 years’ time. SLO #6 At least 50% of the students who participate in the challenge program (Ropes Course) will respond with an average of 4 for ratings students give to the three separate indicators – interact, discover similarities, and strengthen relationships with various cultures. Less than 50% response rate will result in revisions of the program and/or individual one-on-one training with challenge program facilitators. We have collected 80 evaluations from various challenge course programs since Fall 2011. To sum up, the responses to the questions that correlate with our SLO include: 63 people (79%) agree with: I had the opportunity to interact with people from different cultures. 56 people (70%) agree with: I discovered similarities between myself and someone from another culture while involved with this activity. 65 people (81%) agree with: I strengthened a relationship with someone from another culture as a result of our interaction during this activity.