Home Instead Central Hampshire
OURDOMICILIARYCARESERVICES
What Is Domiciliary Care?
Domiciliarycare,alsoknownashome care,isasupportservicethatallows individualstoreceiveprofessionalcarein thecomfortoftheirownhomes.
Whetherit’sassistancewitheveryday tasks,personalhygiene,medication,or moreadvancedmedicalandmobility needs,domiciliarycareisdesignedto helppeoplemaintaintheir independence,dignity,andqualityoflife withouthavingtomoveintoaresidential setting
Ratherthandisruptingfamiliarroutinesor relocatingtounfamiliarsurroundings, domiciliarycarebringsexperienced carerstoyou,allowingindividualstolive safelyandcomfortablyathomewhile receivingthesupporttheyneed
Domiciliarycareisnotjustaboutphysical help it’saboutpreservinglifestyle, identity,andemotionalwellbeingwhile offeringpeaceofmindtoboththe personreceivingcareandtheirloved ones
Mymothercontinuestobeextremely wellcaredforbytheteamthatvisither. Eachcarerhasdevelopedaverygood relationshipwithherandsheregards eachasafriend.Allcaringtasksare performedwellandeverycarertreats mymotherwithrespectandkindness. Ithinkitisatestamenttothesuccessof thewholeteameffortthatmymotheris abletocontinuetoliveinherownhome, asshewishes,evenassheapproaches her100thbirthday. Mysincerethankstoyouallfrommy mumandme.
RobertS(SonofClient)
DAILY LIVING SUPPORT
Personalcareisoftenmisunderstoodasjusthelpwithwashing,butit’ssomuch more.Ourteamoffersrespectful,discreetsupportwitheverydaytasksthathelp peoplefeelconfidentandcomfortableathome fromgettingdressedand brushinghairtoshaving,washing,andoralcare It’sallaboutpromoting independencewhileensuringdignityisalwaysmaintained.
Wealsoprovidedailylivingsupporttomakelifeathomethatlittlebiteasier.Whether it’spreparingmeals,lighthouseholdtasks,mobilityassistance,ormedication reminders,wetailorourcaretoeachperson’sneeds
Specialist Services
OurCareProfessionalsundergospecialisttrainingtodeliverexpert,reliablecarethat helpsindividualsstaysafe,independent,andcomfortableathome.Thisincludes monitoringhealth,managingcomplexneeds,andusingspecialistequipmentwith confidence
VitalSignsMonitoring
Ourteamregularlychecksbloodpressure,oxygenlevels,breathing,temperature,and weighttohelpdetectearlysignsofillness.Thisproactivecarehelpsprevent complicationsandsupportsoverallwellbeing
StomaCare
Weprovidediscreet,hygienicstomacare,ensuringindividualsfeelcomfortableand confident.Ourteamworkscloselywithotherhealthcareprofessionalstofollow personalisedcareplans
SimpleWoundCare
Weassistwithsimpledressingchangesandmonitorhealing.Ourteamistrainedto recogniseconcernsearlytohelpreducetheriskofinfection.
Specialist Services
NailCare
Ourtrainedprofessionalsdeliverconvenienthomenailcare,includingcutting,filing, shaping,andpolishapplication,helpingpreventdiscomfort,infections,and supportingmobility.
CatheterCare
Wesupportcatheterhygiene,comfort,andmaintenance,deliveredsafelyand sensitively Ourteamalsomonitorsforsignsofinfectiontoreducehealthrisks
DementiaCare
Over70%ofourCareProfessionalshavecompletedCity&Guildsassureddementia training,enablingcalm,consistentcare.Weknowhowvitalroutineandfamiliarfaces areforthoselivingwithdementiaandtheirfamilies
Our approach to Care
"For us, care is never just a task. It’s about building trust, dignity, independence and respect. We believe in creating real connections that make people feel safe and valued in their own homes Our values are simple: kindness, respect, reliability, and always putting people first."
QualityAssurance
Wetakeprideindeliveringhigh-quality,consistentcare,startingwithamulti-layered approachtorecruitment
EveryCareProfessionalundergoesathoroughinterviewprocess,fullreference checks,andenhancedDBSscreeningtoensureonlythemostsuitable,trusted individualsjoinourteam.
Allcarersreceiveextensivetrainingandarepersonallyintroducedtoclientsbya memberofourmanagementteam,withadetailedbioprovidedinadvance.
Wecarefullymatchclientsandcarersbasedonpersonality,interests,and background, whetherthat’sasharedloveofgardening,baking,oramutual connectionlikemilitaryservice,tohelpbuildtrustandlastingrelationships.
Wekeepcareteamssmallandvisittimesconsistenttosupportcontinuityand comfort.Asclients'needsevolve,weprovideongoingtrainingandfullsupportto bothcarersandclients,ensuringeveryonefeelssafe,confident,andwellcaredfor
Fromthebeginning,theirpersonalised approachstoodout.Theinitial assessmentwasthorough,allowing themtodevelopacustomisedcare plantailoredtoourneeds. Thecaregiversareexceptional, compassionate,genuinelyinvestedin mysister'swell-being,andoften becometrustedcompanions
DP(BrotherofClient)
WHAT OUR CLIENTS SAY ABOUT US
Thisweekmymotheraged91floodedtheutilityareafloortwiceinquicksuccession. ThefirsttimeoccurredbeforeaHomeInsteadassistantarrivedandtheassistantduly moppedupanddisposedofthewaterwhichmadeherlateforhernextappointment butshestayedtomakesureMumwasok
Thensomeonefromtheofficerangforacatch-upandofferedtochaseupthe surgeryformesoMumcouldhaveherflujabathome.ThatwasagreatreliefI'm strugglingwithmyownhealthatthemoment.
Finally,thisafternoonbecauseMums'washingmachineisn'tworkingatthemomenta HomeInsteadassistanttookalotofmum'swashinghomewithhertodoitthereand bringitback.Allofthisinmyopinionisbeyondandabovewhatwemighthave expectedandMumandIarebothverygratefulthatHomeInsteadstaffgotheextra mile.
-KC,ClientsDaughter
Meet the team:
DeputyClientand CareProfessional Manager
ClientandCare Professional RegisteredManager
Jan Director
Steve Director
Melissa Director&General Manager
Alyson
Nicola
Miranda CareCo-Ordinator
Angela FieldSupervisor
Stephen CareProfessional TrainingManager
Isabelle FieldSupervisor
Tony Recruitmentand Community Networker
Kate MarketingOfficer
Lynn FinanceAssistant
Thecare,attention,supportandkindnessshownbymymother'sHome Insteadcarersisexceptional.Itgivesgreatpeaceofmind.Theyare reliableandalwaysmakeherfeelcomfortable.Theofficeteamare equallyexcellent,alwaysrespondingquickly,ensuringshehasthe supportsheneedsandwithexcellent careandattention.
JaneL(DaughterofClient)
Client Price List 2025
Companionship,HomeHelp&PersonalCare
Setupfee:£150Monday-Friday£41.50perhourWeekends£43.00perhour
Sleepin
10pm-8am£275(whenprovidingasleep-overservice,theCareProfessionalmust haveatleatfourhourscontinuoussleep;otherwise,wewillneedtochargeatthe applicablehourlyrate.)
Mileageincurredwhilstprovidingservices
45pencepermile-mileageisonlychargedfortheprovisionofaservicetoaclient eg:atripoutwithaclientoravisittothechemistonbehalfofaclienttocollecta prescription.
Please note we do not charge mileage for visiting our clients and the prices detailed above are the total amount we charge - no VAT is added to the invoice.
BankHolidays2025,chargedatdoubletime
Support for You
Weknowthatwhensomeoneyouloveneedscare,itimpactsthewholefamily whichiswhy ourservicearedesignedtosupportnotjusttheindividualreceiving care,buteveryonearoundthem.Whetheryou’reaspousenavigatingdaily changes,anadultchildbalancingcarewithworkandfamilylife,orsimplysomeone wantingreassurance,we’reheretohelp.Ourdedicatedapproachtodementiacare recognisestheuniquechallengesthisconditionbrings,frommemorylossto changesinbehaviour andhowthosechallengesaffectfamiliesemotionallyand practically.
Withover944,000peopleintheUKnowlivingwithdementia,andprojections showingthatnumberwillsurpass1millionby2030,findingtherightsupporthas neverbeenmoreimportant.Weofferpeaceofmindthroughsmall,consistentcare teams,wherecarersarecarefullymatchedwithclientsbasedonsharedinterests, values,andpersonalities Thiscreatesmeaningfulconnectionsandfamiliarityboth essentialforthoselivingwithdementia,whereroutineandtrustedrelationshipscan makeallthedifference
Forfamilies,oureasy-to-useappoffersreal-timeupdates,sowhetheryou’re nearbyorfurtherafield,you’llalwaysknowhowyourlovedoneisdoing Youcan viewcarenotes,communicatewiththeteam,andstayinvolvedeverystepofthe way,providingconfidenceandreducingthestressthatsooftencomeswith organisingcare.Ourexperiencedcarersreceivespecialistdementiatrainingand workcloselywithfamiliestocreatepersonalisedcareplansthatevolveasneeds change
FAQs
HowdoIknowwhatlevelofcareisright? Weofferafreehomeconsultationtoassess yourneedsandtalkthroughyouroptionsina relaxedsetting.
CanIchangemycareplanlater?
Absolutely Yourplanisfullyflexibleandcanbe changedasyourcircumstancesorpreferences evolve.
Arecarersvettedandtrained?
Yes AllcarersareenhancedDBS-checked, reference-checked,andreceiveongoing mandatorytraining,includingsafeguardingand firstaid.
Isthereaminimumnumberofvisitsperweek?
No,howeverourshortestcalltimeis1-hour, thisistoensureweareabletoofferthebest servicewithoutyoufeelingrushed.
Canfamilymembersbeinvolvedincare decisions?
Yes,withyourconsent,familymembersare encouragedtobepartofthecareplanningand reviewprocessandareabletoaccesstheapp toreadupdatesabouteachvisit
HowdoItalktomyparentsaboutgettingcare athome?
Startwithempathy.Reassurethemthatcare doesn’tmeanlossofindependence,infact,it helpspreserveit.Focusonhowsupportcan relievestressandmaintaindignity,andoffera trialperiodtoeasethetransition.
Here When You Need Us
Choosingcareforalovedoneisnevereasy,butyoudon’thavetodoitalone. Whetheryouhavequestions,needadvice,orsimplywanttotalkthroughyour options,ourfriendlyteamisreadytohelp.
GetinTouchToday: Calluson01962736681
Emailusathants@homeinstead.co.uk Visitourwebsitetolearnmorewww.homeinstead.co.uk/central-hampshire
