Inclusive Design Magazine Issue 1 NovDec 2023

CONTENTS

ON THE COVER: IS KITCHEN DESIGN FINALLY CATCHING ON TO INCLUSIVITY?

28

FEATURES

SHOW PREVIEW

11

COOKING UP A STORM

Leading design consultant Adam Thomas on how to make the most of the heart of the home

REGULARS

08 IN MY OPINION

Mik Scarlet (left) explains that it isn’t about building a better world for disabled people, or older people, or whoever. It’s about building a better world for us all

17 PROFILE

Specialist Housing Occupational Therapist Jacquel Runnalls discusses her holistic approach

20 LEGAL & FINANCE

Specialist personal injury solicitor Ben Townsend, Stewarts’ Head of Personal Injury Leeds, outlines what is involved in making an accommodation claim

THE CARE SHOW and Retirement Living Show open at the NEC in Birmingham on 11th & 12th October. We take a look at who’s going and what they’re looking forward to seeing…

INTERIOR DESIGN

23

BATHROOMS Ruth Foster, interior designer at Victoria Plum, explains that a space can become highly accessible without sacrificing style

REFURBISHMENT

26

OFFICE SPACE How the Royal College of Occupational Therapists has revamped its London office, and greatly improved its accessibility

34

LEISURE When Joanna and Charles van Berckel found it difficult to find suitable places to stay when travelling they came up with Ablestay, a highly accessible holiday home in London

36

LIGHTING Getting the lighting right is so important to make bathrooms safer and more accessible, says Stuart Reynolds, Head of Product and Marketing at AKW

39 46

SPEAKS OUT ON REGULATIONS

50 SOCIAL CIRCLES

Who’s been saying what

HOSPITALITY Manchester’s Hotel Brooklyn - a shining example of inclusive design in hospitality

SOUND & VISION Andrew Thomas, Market Development Director from Contacta Systems, explores the use of assistive listening technology

“Too many who should be working to create a more accessible society know the law is so lax that they can get away with doing nothing, or as little as possible”

MIK SCARLET

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EDITOR

Juliet Davies

juliet@inclusive-design.co.uk

•

sales@inclusive-design.co.uk

Tel: 07376 644383

DESIGN/PRODUCTION

Stuart Moody

h3opublishing@gmail.com

SUBSCRIPTIONS

To receive your copy visit: inclusive-design.co.uk/subscribe.html or email juliet@inclusive-design.co.uk

FROM THE EDITOR

Shouldn’t inclusive design really just be design? Discuss.

If you are reading this - welcome! You are one of the first to enjoy Inclusive Design Magazine, a new title that, to be honest, we’re amazed isn’t already decades old. But in my previous experience of working with other construction and architectural magazines, I found that often the consideration of inclusive design was a reluctant add-on, and limited, frequently, to uninspiring bathrooms or institutional-looking lifts. This enormously restricted the exposure and sharing of the many great ideas, products and services available for this essential - and growing - sector, so we thought it deserved its own publication!

We’ll be bringing you great design inspiration, case studies, profiles of the sector’s most interesting people, legislation updates, round-table discussions, and opinion pieces.

Whether your clients have requested your input to a home adaptation, your next project is a multi-million pound retail development, or you’re working on a new school, we hope our content will provide you with the information and inspiration to help you meet the brief. And we’d love to hear from you too - get in touch to let us know your opinions, what you’re working on and what you’d like to read about; you might even make it in to our next issue! We have a lot in the pipeline…

CONTRIBUTORS

Juliet Davies, Editor

Please send any comments to the editor by email to the address above

Terms and conditions: Please note that points of view expressed in articles by contributing writers and in advertisements included in this journal do not necessarily represent those of the publishers. Whilst every effort is made to ensure the accuracy of the information contained in the journal, no legal responsibility will be accepted by the publishers for loss arising from use of information published. All rights reserved. No part of this publication may be reproduced or stored in a retrieval system or transmitted in any form or by any means without prior written consent of the publishers.

BEN TOWNSEND

Ben is a specialist catastrophic injury solicitor and Head of Personal Injury Leeds at Stewarts, the litigation specialists.

GADGET: I would not be without my Apple Watch. It is fantastic for encouraging me to stay active.

PASTIME: I probably spend more time on cycling each week than any other hobby and try to squeeze it in whenever I can.

MIK SCARLET

Alongside his work in inclusivity, building a world where everyone can thrive and belong, Mik is co-CEO of the charity Phab.

GADGET: My Roland Jupiter 4 Compuphonic Synthesizer, a prize possession in my recording studio

PASTIME: Moaning about bad design and poor access, it drives my poor wife to distraction!

A round-up of the sector’s fundraising, campaign awareness, awards, and appointments…

Peak performance

Paul Smith and the team at Foundations recently completed the Three Peaks Challenge - a total distance of 38.4km (23.9m), a total ascent of 5040.12ft (1536.23m), which they did it in under 12 hours!

Northern to trial British Sign Language

Northern is set to interpret its announcements into British Sign Language (BSL) on some of its train services. Passengers will first see the new BSL visuals on trains between Manchester Victoria and Leeds to interpret information such as station announcements.“We are looking for partners; charities, organisations or experts who could help provide sign language interpreters for the project,” Marc Silverwood, onboard systems manager at Northern, “so we can create the best possible service for our BSL passengers.”

A sporting target

Chesterfield FC is backing a national campaign urging more sporting venues across the UK to put Changing Places toilets in their grounds for disabled supporters to access. As one of the first football clubs in the country to install a Changing Places facility in 2013, the Spireites support the #RiseForSport campaign which has been launched by a trio of disabled football fans. They want to encourage as many people as possible to sign a petition calling for Changing Places toilets to be made mandatory in UK sports venues with a capacity of more than 350 people. At present, only new builds a with capacity of 350+ people must include a Changing Places facility. The petition calls for this to apply to existing venues, too.

“With teamwork, humour and an exceptional support crew, we conquered a demanding trek, raising an incredible amount of funds towards necessary research into home adaptations for children with behaviours of concern,” said Paul. Their Crowdfunder page is still open if you would like support them.

Partnership strengthens bond

Make UK, an organisation for the manufacturing and engineering sector, and the British Healthcare Trades Association (BHTA), which works with the healthcare and assistive technology sector, have announced their new partnership, aimed at fostering collaboration and growth for UK healthcare manufacturing companies.

Through this collaboration, Make UK and the BHTA aim to enable manufacturers of healthcare products to connect, create new opportunities and innovate together.

Designs on winning

Nominations are open until spring 2024 for the design competition at bluebadgeaccessawards. com. The Conceptual Design Awards have a £20,000 prize fund across the two awards; the Celia Thomas Design Award for Conceptual Design for Disabled Guests that is open to architects and designers, and the Microsoft Award for Inclusive Guest Innovation which is open to all.

“WE ARE LOOKING FOR PARTNERS; CHARITIES, ORGANISATIONS OR EXPERTS WHO COULD HELP PROVIDE SIGN LANGUAGE INTERPRETERS FOR THE PROJECT”

// Whether you are a designing a hotel, adapting an apartment, refurbishing a school, or building a prestigious head office, Inclusive Design Magazine is the go-to destination for both information and inspiration. //

To discuss our flexible advertising options and content partnerships call 07376 644383 or email: sales@inclusive design.co.uk

IN A PERFECT

I’ve been disabled since I was born, way back in 1965. I lost the ability to walk in 1981, becoming a full-time wheelchair user. After a spell working the ‘glamorous’ world of the media, being one of the first well known disabled faces on TV, I retrained to work in the world of inclusive design.

I was lucky enough to be included in a scheme to get more disabled people into the design and construction industries, focusing on accessibility using both training and lived experience. By 2008 I was out there in the world, trying to support and advise all manner of clients in their goal to create outcomes that made the society a more accessible, inclusive place.

Slowly I became aware that I was repeating myself at every meeting, and this was because there was such a knowledge gap around inclusive design and systemic practice. This led me to venture into the world of training and teaching.

Today, I spend my time between teaching, consulting, and acting as co-CEO of the charity Phab. Phab began its life 65 years ago with the aim of creating places and experiences where disabled and nondisabled people came together and had fun. This was ground-breaking back then, a time when all disabled children were sent to special schools, many disabled people were taken into care and to see disabled people in public was a rare occurrence.

A LONG WAY TO GO

Life for the disabled community have improved since then and, even in my lifetime, I have seen huge advances in what is considered fair and right for disabled people, but we still have a long way to go.

Most people in our society, whether they have to power to act or not, want things to be fairer for disabled people. I’m always impressed at how shocked people are when they see a disabled person unable to live as they wish, but also at how accessibility now considered something that have been fixed.

“Isn’t this against the law now?” I’m regularly asked. Er? Yes, but try enforcing the Equality Act 2010, written so that discrimination against disabled people is an act against the person and not the state. What’s most unfair about the way the law was written is that too many who should be working to create a more accessible inclusive society know the law is so lax that they can get away with doing nothing, or as little as possible.

AN INTEGRAL PART OF DESIGN

With so many other changes to the planning and building control mechanisms, all making the systems more lax also, building regs and British standards are also ignored far too often. The Disability Discrimination Act came into force in 1995, which also required accessibility to be an integral part of design,

Looking at how a world built for disabled people is a world that would work better for everyone, journalist, presenter, and musician Mik Scarlet explains that ‘inclusive design’ should be just ‘design.’

“AS SOMEONE WORKING IN THE DESIGN AND CONSTRUCTION SECTORS, THE MAJOR BARRIER TO AN INCLUSIVE SOCIETY IS THE BELIEF THAT BUILDING ACCESSIBLY, INCLUSIVELY IS BUILDING FOR THE OTHER, THE OUTSIDER.”

MIK SCARLET

MIK SCARLET

Mik Scarlet is a broadcaster, journalist, presenter, actor, musician, and commentator, and runs access and inclusion consultancy, Mik Scarlet Access. mikscarletaccess.co.uk

it was hoped it would mark a serious change in how we live, how we build a tomorrow.

To me, from the experience I have gained as a disabled person and as someone working in the design and construction sectors, the major barrier to an inclusive society is the belief that building accessibly, inclusively is building for the other, the outsider. Disabled people, older people, large families, people from other cultures - always the other, outside the normal. This has to change. At its heart inclusive design is the art of designing for everyone, and accepting that what may benefit one of the outlier groups will actually benefit everyone.

NEW THINKING, DIFFERENT THINKING

A world built for disabled people is a world that works better for everyone. A world designed to be better for older people works for everyone. These should ring true if for no other reason than we will all get old, and disability can strike anyone. It’s more than this truth though. Inclusive design is design that pushes the ‘norm’ and explores new thinking, different thinking. It builds on what works and finds new solutions for what doesn’t. In all areas of life, inclusive design builds better, more user-friendly outcomes.

It isn’t about building a better world for disabled people, or older people, or whoever. It’s about building a better world for us all.

I could have written about the great examples of inclusive design I’ve seen or those where I’ve been part of the design process, but what needs to happen is these shining examples of good practice should become the standard. A change in mindset is needed. Inclusive design is just design. If we reach this point it might lead to end of this esteemed magazine, but it will see the beginning of a future that works for everyone. I doubt I’ll see it, but it’s the goal I’m sure we are working and aiming for. Here’s to tomorrow. ID

AKW Rise & Fall Bidet

The Solution to Intimate Care

AKW Rise & Fall Bidet

The Solution to Intimate Care

Designed to provide a contemporary and flexible wash/dry toileting solution, the Rise & Fall Bidet addresses a variety of clinical needs while promoting the retention or increase of independence and dignity.

Designed to provide a contemporary and flexible wash/dry toileting solution, the Rise & Fall Bidet addresses a variety of clinical needs while promoting the retention or increase of independence and dignity.

+ Height adjustable between 410 – 610mm

+ Height adjustable between 410 – 610mm

+ Adjustable spray control

+ Adjustable spray control

+ Temperature controlled water

+ Temperature controlled water

+ Multiple dryer settings

+ Multiple dryer settings

+ Self-cleaning function

+ Self-cleaning function

+ Integral seat sensor

+ Integral seat sensor

+ Handheld remote control

+ Handheld remote control

+ Quiet and efficient operation

+ Quiet and efficient operation

+ Night light

+ Night light

THE CARE SHOW FORWARD THINKING

The Care Show, and its co-located partner the Retirement Living Show, are at the NEC on 11th & 12th October, with an enticing variety of exhibitors and a packed conference programme.

occupational therapists and engineers, but the show is of interest to anyone involved in residential or at-home care. You can get up to date with new regulations and legislation, find new suppliers, learn from over 75 CPDaccredited conference sessions, network with colleagues, make new contacts…

The show’s organisers, Closer Still Media, have done a great job!

“I am looking forward to seeing both suppliers to the sector and care professionals come together under one roof to network and share best practices,” said Matthew Moore, Closer Still Media’s Senior Sales Manager. “I am also looking forward to seeing the Thirty Under 30 awards taking place on the 11th of October within our Keynote Theatre to acknowledge the amazing future leaders of the Care Sector.’’

How excited are we to be media partners of our first show in this, our first issue?

Being focused on the built environment we are obviously most interested in those exhibiting under the Design & Build banner which is attracting architects, developers,

The Care Show Thirty Under 30 celebrates tomorrow’s leaders and their successes, together as a community. The Class of 2023 will gain recognition from their peers, receive official acknowledgement for their achievements so far and join a support network of likeminded individuals leading the sector to a brighter future.

The show has over 200 exhibitors who are getting ready to meet a raft of new clients!

DESIGN, BUILD & ENVIRONMENTS THEATRE

CONFERENCE PROGRAMME

The packed conference programme includes a raft of information for care home owners and managers; the use of technology, recruitment, marketing your business, the importance of gardens, enhancing your interior design, and embracing social media. In the Design, Build & Environments Theatre these two presentations caught our eye.

On Wednesday at 2.25pm, ’Designing for better living, well-being, health and happiness: supported by scientific research and evidence using the global WELL building standard – An architect’s approach’ features Minal Parmar, Director/Architect and Mitesh Parmar, Director/Visionary, both of Wellspace Architects

“We are keen to see what’s new and existing in the sector,” said Minal. “As an innovative collaborative architect practice it’s also good to meet future partners we can work with and see how we can be creative working together. Being all under one roof makes it easier to see all the exciting new products and services on offer. Saves a lot of time too!

“Our talk at the show will be around the WELL Building Standard and how its collaborative evidence-backed design approach is being used in over 44,000 locations, in over 100 countries and the impact building design can have on residents and carers’ physical and mental well-being, from increased productivity, improved staff retention and better quality of care to ROI benefits, increased value and more.

“Having multi-sector experience that we can bring into the care sector along with our focus on well-being and sustainable design approach should be an eye opener for many.”

‘Designing for dementia: Creating empowering and supportive living spaces - In partnership with The Care Homes Interior Company’ is at 3.05pm on Wednesday. Speakers include Mike Davies, Managing Director, Catalyst Interiors, and Rebecca Ruscoe, Senior Project Coordinator, Boutique Care Homes

The presentation describes how thoughtful design transforms the lives of people with dementia, and teaches innovative strategies for creating empowering living spaces that prioritise their unique needs, dignity, and well-being.

“The Care Show gathers professionals and stakeholders from all over the country and even internationally,” said Mike. “It’s a fantastic opportunity to meet peers, potential clients, and partners.

“I am very passionate about my profession and the wider care industry. Being a panellist offers me a platform to share my insights, experiences, and best practices. Apart from sharing my own knowledge, I get to learn from others. The questions raised, the discussions initiated, and other panellists’ perspectives often provide me with new insights and understanding.”

“Being on a panel gives you the chance to shape the narrative and direction of the industry, even if it’s just by a little bit. Shared opinions and insights can inspire change or new ways of thinking.

“Apart from my panel participation, the Care Show itself offers multiple exhibits, presentations, and workshops that I find engaging and educational.”

Rebecca explained that she was most excited about connecting with fellow professionals and sharing insights on dementia design at The Care Show.

“It’s a valuable opportunity to exchange ideas, learn from others, and collectively work towards enhancing the quality of care and living environments for individuals with dementia,” she told us. “In our panel session we’ll explore how purposeful design can truly transform the lives of individuals living with dementia.

“Our focus will be on innovative strategies that prioritise their unique needs, dignity, and overall well-being. Throughout the panellists which I am honoured to chair, will provide practical insights into the creation of dementia-friendly living spaces and we’ll delve into the principles that underlie empowering designs. By the end of our session, attendees will have a deeper understanding of how purposeful design can have a profoundly positive impact on their lives.

“THOUGHTFUL DESIGN TRANSFORMS THE LIVES OF PEOPLE WITH DEMENTIA”

REBECCA RUSCOE

Top: Minal Parmar & Mitesh Parmar, Wellspace Architects Above: Mike Davies, Catalyst Interiors Below: Rebecca Ruscoe, Boutique Care Homes

Annette TaylorAnderson, the Creative Director/ Designer at ATADesigns

“I first exhibited at the Care Show in 2022, I enjoyed it so much that I’m returning for 2023,” said Annette. “The organisers do a great job, the show has a lovely atmosphere, and it has the right target audience for my business.

“I’m looking forward to networking with fellow exhibitors and meeting old and new visitors. There’s a great vibe at the show; it’s busy with a buzz.”

At the show, Annette will be offering her design services.

“I design bespoke wallcoverings and murals for interiors such as care homes, healthcare, hospitality, and commercial market,” she explained. “I work in conjunction with my printers Wallsmiths, offering a bespoke print and service.”

AKW works closely with OTs and healthcare professionals, designing and manufacturing accessible kitchens and bathrooms.

“We are looking forward to exhibiting at the Care Show for the first time since 2014,” said Stuart Reynolds, their UK Marketing & Product Management Director. “As a leading

provider of bathroom accessibility solutions, we have a wide range of products suitable for the care market and are excited to demonstrate these to care providers faceto-face. The show is a great opportunity for us to talk to key decision makers from many different care homes and discuss how we can help meet their bathroom requirements.

“As well as making a significant impact on the quality of life of those receiving care, our inclusive bathroom products have been designed to make life easier for carers too. For example, amongst the products we are exhibiting at the show will be our easy to use and control care mixer showers, our low maintenance bathroom wall panels, and our wide range of grab rails and level access showering solutions for assisted and non-assisted use.”

Melissa Magee is a Company Director and Architect at Carless + Adams

“Carless + Adams understand that the provision of high-quality care has never mattered more as the UK’s ageing population grows,” she told us. “Our focus is on the creation of the highest quality supported living and care accommodation in the UK. The dedication to designing successful projects that promote independence whilst empowering the residents enables Carless + Adams to create properties we would all choose to live in.”

Carless + Adams is exhibiting on stand A59 where they will be sharing their passion for design and architecture, and how this positively impacts residents and care givers.

“Attending The Care Show will give us the opportunity to share our ambition by presenting in the Design, Build and Environments theatre, exhibiting to discuss architectural designs, plus utilising time at the show to meet with industry experts and aid our continuous learning on new and evolving products and services in the industry,” added Melissa.

Utopi Chief Growth Officer & Co-Founder

Ben Roberts is thrilled to be exhibiting at their first Care Show, showcasing their specialist ESG technology platform for multi-tenant real estate and helping the care show and retirement living community understand the true value in ESG data.

“THE CARE SHOW THIRTY UNDER 30 CELEBRATES TOMORROW’S LEADERS AND THEIR SUCCESSES” MATTHEW MOORE

NPG Fire Safety Ltd are looking forward to raising awareness with care providers on training courses they offer

“Particularly the Progressive Horizontal Evacuation (PHE) training we deliver in residential care homes,” explained Niall Patrick Graham, Director & Fire Safety Consultant. “We find that many care providers do not fully understand their evacuation strategy and have not demonstrated that their staffing levels are suitable to evacuate their largest or most difficult bedroom compartment within a suitable timeframe.

“The government issued fire safety guide - Residential Care - states that during normal operating hours staff should be able to evacuate any one compartment in 2.5 minutes, this could be up to ten bedrooms! Without prior training, how can you confidentially state the evacuation times you will achieve?”

NPG Fire Safety offers its clients an end-to-end service through their team of competent fire risk assessors, trainers, and fire and security engineers.

We’ve only had space here to talk to a tiny handful of the speakers and exhibitors, but over the two days we are planning on getting to know a lot more of them…

So, are you ready for the show now? Wear comfy shoes and take a big bag to carry all the information you’re invariably going to collect. See you there!

…AND COMING UP

“The Health and Social Care sector is a new asset class for our ESG technology, and we’re looking forward to making new contacts,” he said. “We will be showcasing the full Utopi suite of award-winning solutions, our smart devices like our Utopi Multisensor, our Utopi Platform where the ESG data comes alive, and our Resident Application. We’re on a mission to decarbonise the real estate sector!”

GETTING SOCIAL

Share your views and photos with us at:

X/Twitter: @IncDesMagUK @CareShow

Facebook: @IncDesMagUK @careshows

LinkedIn: @inclusive-design-magazine @care-show

Care Show London is at ExCel on 24th & 25th April 2024.

“THE ORGANISERS DO A GREAT JOB, THE SHOW HAS A LOVELY ATMOSPHERE”

ANNETTE TAYLOR-ANDERSON

Specialists in bathroom adaptations for the elderly and disabled

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A PERSONAL

APPROACH

Our Profiles are designed to capture both the personal and professional lives of our contributors, as one rarely exists without the other! In this issue we talk to Jacquel Runnalls, a Specialist Housing Occupational Therapist and independent consultant working with a variety of stakeholders, who goes above and beyond in ensuring inclusively designed housing.

new accessible, adaptable, and inclusive homes and neighbourhoods and advise on all aspects of design.

This involves working directly with residents, including identifying any specific housing needs or additional adaptations to their new homes but also whether they simply need a level access shower rather than a bath. We have also purchased and adapted properties for families with very complex needs to enable them to move earlier.

WHAT IS YOUR WORKING WEEK LOOKING LIKE?

My main role currently is as Specialist Housing Occupational Therapist with the London Borough of Wandsworth Estate Regeneration team, predominantly on York Gardens in Battersea, which is a Joint Venture between Wandsworth Council and Taylor Wimpey. This involves careful phasing of decant, rehousing and demolition accordingly and we’ve just finished the first phase which was housing, a school and church.

The development will eventually provide 2500 new homes around a large park including a wide range of commercial and community facilities including a library, children’s and health centre. I try to ensure a person-centred approach to providing

Due to our training, Housing OTs provide a holistic, person-centred, solutionsbased approach. Working with disabled and older people in their own homes and neighbourhoods we see the daily barriers due to poor design so can explain what does or doesn’t work, why and offer functional, flexible, attractive solutions accordingly - whether that be certain products, finishes or wider layout and design decisions. It also isn’t just about disabled people but enabling easier access for everyone e.g. people using prams, delivery drivers with heavy items etc.

WHAT DO YOU HOPE TO ACHIEVE IN YOUR PROJECTS?

Key aims are not only to ensure buildings comply with regulations and meet good practice guidance but provide accessible and inclusive homes and neighbourhoods that are fit for purpose, do not look institutional and are ultimately easier to maintain, manage and re-let or sell. I am in a very fortunate position as I work with all key stakeholders and get involved at all stages including going on site throughout the build, visiting with residents at completion, and undertaking post occupancy evaluation. All this provides a unique insight and valuable ‘lessons learnt.’

Inclusive design, if incorporated at the outset, should not cost more but in fact provide significant resource savings and positive marketing by meeting, and appealing to, a wider range of peoples’ needs. Accessible, adaptable and inclusive homes enable people to stay in their homes longer with less disruption, reducing the need for assistance, enable people to be discharged from hospital more quickly, allow people to have visitors into their home, and wider benefits such as improved quality of life, dignity, reduced isolation and loneliness.

HOW LONG HAVE YOU WORKED IN HOUSING?

I qualified as an Occupational Therapist in Glasgow many years ago, and over 10 years ago self-funded an MSc in Accessible

“INCLUSIVE DESIGN, IF INCORPORATED AT THE OUTSET, SHOULD NOT COST MORE”

JACQUEL RUNNALLS

and Inclusive Design which I did whilst working full time. I started out in social care but have mostly worked across a range of Housing Departments, so not just new build but allocations, lettings, housing assessment and advice, refurbishments/ decent homes, strategy and development, and on accessible housing registers which have all given me a really good grounding and overview.

In terms of new build I have worked on both general and residential, retirement and supported housing, but also other building types such as offices, hospitals and hotels. This has involved working for private companies and other organisations, such as an Inclusive Environments specialist for the Centre for Accessible Environments (CAE) and with Habinteg Housing Association on a range of projects/blogs etc all of which has enabled me to have a more rounded experience.

WHAT BROUGHT YOU IN TO THIS SECTOR?

I knew I wasn’t cut out for the more ‘medical’ type of OT role such as in health, and whilst nowadays OTs’ skills are widely recognised in a many more settings, working with Housing colleagues in my first post in Glasgow I realised working with people in their own homes was much more ‘real’ for me. Luckily I’ve never aspired to making loads of money and I guess the rest is history!

WHAT ARE YOUR CURRENT PROJECTS?

My role in Wandsworth came about thanks to my colleague Rachel Wooden, the first Housing OT in the borough, who suggested the Regen team employ their own OT and because they saw the value of her input, they did!

Below: On site at Wandsworth’s Winstanley and York Road

Phase 1 Block 5

Left: The ever important accessible play! Here’s a completely level access roundabout with an area for someone to sit and space for a wheelchair user, and seating around the play area/ landscaping. There’s never enough, if not always forgotten

I’m currently overseeing two estate regeneration projects, a new build satellite site and an extra care housing development with general needs shared ownership. I have written site briefs to try and provide missing detail in regulation, explanations, reasoning, and product specifications and due to lots of lessons learnt, am constantly updating these.

They also provide longer term costsavings by embedding considerations for people with a wide range of impairments such as easy to understand and operate fixtures and fittings, tonal contrast, appropriate lighting and consideration to noise/acoustics.

I have a really supportive manager who totally ‘gets’ what I do and is also passionate about things not looking institutional and as a result feedback

from residents has been fantastic, even saying they can’t believe it’s council!

We are further demonstrating innovation by providing genuinely accessible and adaptable (general needs) homes such as fitting baths over level access showers and trying to further reduce barriers in our wheelchair accessible homes by fully automating communal and front entrance doors, automating kitchen rise and fall worktops and fitting removable back panels to improve aesthetics, using attractive height adjustable shower seats and minimal combined shower riser/grabrails.

All of these not only improve aesthetics but provide homes that are easier to re-let and save resources by providing flexibility and avoiding having to rip out and change items.

Outside of this, I work freelance for CAE, provide OT input into the Accessible Now project with Homefinder UK and Habinteg, and as a paid consultant for Guy Harris at Accessible PRS. Part of my problem is that I can’t say no and keen to impart what I have learnt over many years, so much of what I do in my ‘spare’ time is voluntary.

ANYTHING IN THE PIPELINE YOU CAN SHARE?

I recently starting working with CAE to update Habinteg’s Housing Design Guide. It will be an Inclusive Housing Design Guide based on site briefs I’ve written for Wandsworth, due to be published by RIBA, so very exciting! Although I’m the main author, my friend and colleague Marney Walker will be assisting, along with technical advice from Habinteg’s Development manager.

The cyclical review of two British Standards is now due - BS8300 and BS9266 - so the committee I sit on will be undertaking this mammoth task, again in our ‘spare’ time!

Left: One of our new build wheelchair accessible apartments, which has an electric rise and fall worktop in the kitchen Below: We’re future proofing standard bathrooms by installing level access shower trays under baths

WHAT ARE YOUR MOST PROUD MOMENTS IN YOUR PROFESSION?

It would have to include getting a Distinction in my MSc, being asked to speak at a Housing conference in Hong Kong on the history of UK accessible and adaptable housing design, giving evidence in the Houses of Parliament to an Inquiry into Housing for Older People, co-authoring Habinteg’s Wheelchair Housing Design Guide and other fantastic day-to-day opportunities such as being the RCOTSSHousing’s national lead on Accessibility and Inclusive Design, and sitting on a British Standards committee responsible for an Accessible and Inclusive environment.

Also, myself and Rachel Wooden were finalists in the ‘Innovation in building diversity and inclusion’ category of the 2022 National MJ Achievement Awards.

I also received a 2022 Homefinder UK’s Nargis Rahman award and many years ago the RCOTSS-Housing’s Elma Shearer Award.

WHAT ABOUT YOUR PERSONAL HIGHLIGHTS?

Home life…errr…I’ve had a fair few ups and downs including my dad dying from MND – he had a great sense of humour but also taught me fairness and humility and it was him who gave me the impetus to do my MSc.

On a more positive note, getting married (second time around) and taking my teenage nephew on a road trip of British Columbia last summer in the hope that he has some great memories when he’s older! A shout out to my husband who is the most positive, supportive person I know, and we have the perfect pet arrangement often having our neighbour’s dog to stay.

DO YOU HAVE TIME FOR ANY HOBBIES OUTSIDE OF YOUR WORK?

I like to pretend I’m still sporty – cold water swimming (having done it for many years), running, mountain biking – but sadly seem to have lost my motivation of late!

FINALLY, WHAT WOULD YOU DO IF YOU DIDN’T DO THIS?

Oh, I’d be lost!

“I HAVE A REALLY SUPPORTIVE MANAGER WHO TOTALLY ‘GETS’ WHAT I DO AND IS ALSO PASSIONATE ABOUT THINGS NOT LOOKING INSTITUTIONAL AND AS A RESULT FEEDBACK FROM RESIDENTS HAS BEEN FANTASTIC...”

JACQUEL RUNNALLS

FUNDING THE FUTURE

Specialist personal injury solicitor Ben Townsend, Stewarts’ Head of Personal Injury Leeds, outlines what is involved in making an accommodation claim.

Following an accident or injury, the person involved can often find that their home is no longer accessible for their new needs. Whilst the input from architects and occupational therapists are essential in determining and designing the best adaptations, correct legal representation is the key towards getting this funded.

Catastrophic injury claims involve every aspect of a client’s life because their injuries change every aspect of their life, including their housing needs. Accommodation claims are therefore an intrinsic part of catastrophic injury cases.

After a catastrophic injury, the injured person can often have severely impaired mobility.

Most people do not happen to live in a house that is suitable for a wheelchair user or someone with significant mobility impairments. So, in almost every case, the catastrophic injury solicitor needs to investigate whether the client’s present home can be adapted to make it suitable for them or whether an alternative home will be required.

MEDICAL SUPPORT

There needs to be evidence upon which to base an accommodation claim.

The first step for the claimant’s solicitor is to find out whether the medical expert they engage to report to the court supports the claimant’s need for alternative accommodation due to their injuries. An accommodation claim cannot succeed without such medical support. If the medical expert believes the present accommodation does not meet the claimant’s needs, the accommodation claim can proceed.

The accommodation experts will report to the court about the injured person’s present property and, if it can’t be appropriately adapted, the requirements of a new property and the likely cost of any adaptations required to that property.

At the outset, the accommodation evidence will be based on a hypothetical alternative property. In estimating purchase costs, the accommodation expert may refer to their own brief survey of properties on the market, some of which might prove to be suitable.

It is important that the accommodation expert has experience in purchasing and adapting properties for catastrophically

“AN ACCOMMODATION CLAIM CANNOT SUCCEED WITHOUT SUCH MEDICAL SUPPORT…”

BEN TOWNSEND

injured people, as this gives them credibility in estimating costs.

REASONABLE REQUIREMENTS

As with all experts involved in legal claims, the accommodation expert is engaged in the case purely to comment upon the reasonable requirements of the injured person. Their role is not to manage an adaptation project for the injured person after purchasing a property, as that would generate a conflict of interest. They will just be required to comment on the reasonableness of any such work and its cost. A separate architect will be brought in to manage the adaptation process.

A catastrophically injured client will often require single-storey accommodation, usually a bungalow. Identifying a suitable property and bringing the process to fruition can take a long time and involves significant planning by the claimant’s solicitor (see panel).

Unfortunately, accommodation claims are not straightforward. The court does not allow an injured person to simply claim the extra cost of the property they now require and the cost of adapting it. Space here does not allow for a detailed outline of the formula the court uses. However, it is predicated on the assumption that buying a new house is different from buying a wheelchair or other item of equipment because the house will still exist at the end of the claimant’s life. This means (in theory) that the money has not been spent; it has just been converted into an inconvenient form for the claimant.

A COMPLICATED FORMULA

The courts use a complicated formula to try to reflect the overcompensation in the accommodation claim. Unfortunately, it does not change the fact that the injured person requires capital up front to purchase and adapt the property. This means claimants often need to raid other parts of their compensation to fund the property purchase and adaptation.

The problem with the formula used is more acute for people with a short life expectancy. The law is still not settled in such cases, which adds a further layer of complication.

It is extremely satisfying as a lawyer to oversee from start to finish a client moving into a suitable property. For many clients, this can be an exciting process as it is an opportunity for them to exercise control over their lives following a period when they may have had many choices taken away from them and their lives changed irrevocably.

When a catastrophically injured person is choosing a solicitor to represent them, it is worth asking them about their experience in this type of project. It will be reassuring to know that the solicitor has experience in dealing with the complex issues surrounding the purchase and adaptation of a property, as it really can change lives.

ALL THE RIGHT MOVES

The following steps will need to be completed by the team involved in the case:

1. Identifying a suitable property.

2. Obtaining confirmation from the rehabilitation team that it is appropriate for the client’s needs.

3. The client confirming that they wish to proceed with the purchase.

4. The accommodation expert reporting on the reasonableness of the purchase and adaptation work.

5. Engaging an architect to manage the project.

Above: Identifying a suitable property and bringing the process to fruition can take a long time…

You can contact Ben for advice at btownsend@stewartslaw.com

6. Obtaining money for the purchase and adaptation from the defendant.

7. Completing the purchase.

8. Finalising the design for the adaptation.

9. Engaging a quantity surveyor.

10. Going through a tendering process to select a contractor to complete the adaptation.

11. Completing the adaptation work.

12. The client moving into the property. Some of the steps will run alongside each other. The process might take a year, depending on the number of properties available in the search area.

“IT IS EXTREMELY SATISFYING TO OVERSEE FROM START TO FINISH A CLIENT MOVING INTO A SUITABLE PROPERTY…”

BEN TOWNSEND

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WASHROOM WISHLIST

Smallest room, biggest issue? Ruth Foster, interior designer at Victoria Plum, gives advice on how to deliver functional, safe, accessible and stylish bathrooms, for whoever needs them.

From high-contrast design elements for the visually impaired to a variety of adapted products, consumers with accessibility needs can adapt their bathrooms for function, without sacrificing style.

According to the Centre for Ageing Better, in ten years’ time, 22 per cent of the UK’s population will be aged over 65, increasing the number of individuals with mobility and accessibility needs.

Of course, it is not just age that brings

Image © Victoria Plum

Above: This stylish bathroom was specially adapted for use by a partially sighted person.

with it changing accessibility requirements. Issues that affect people of all ages such as arthritis, multiple sclerosis, motor neurone disease and spinal trauma require changes to the home environment.

Adaptations that create functional and stylish spaces to cater for individuals with mobility or accessibility needs are crucial for enhancing quality of life and maintaining independence. Yet for many people, they will not have had to consider this until the point when it is needed.

One of the most challenging, yet important areas in the home to consider is the bathroom. However, making a bathroom that caters for individual accessibility needs while being stylish can be tricky.

DESIGN CONSIDERATIONS

To help navigate this journey, I have explored key design considerations, product recommendations, and trends to inspire and guide users on how to create accessible, functional and stylish bathrooms.

The simplest way to make a bathroom more accessible is through the use of adapted products; this can significantly improve ease of use and promote independence.

Items that most often spring to mind include walk-in baths, grab rails, and bath and shower seats. There are also advanced toilets available, with motion sensor lids, comfort height settings and built-in personal hygiene jets and dryers.

Incorporating adjustable elements like countertops or fixtures with adjustable heights allows for easy customisation.

A walk-in shower bath or shower enclosure combined with large, easy to use controls may also be ideal because it caters for those with visual impairments and hand mobility restrictions.

MINIMAL OBSTACLES

It is important to consider who is using the space as specific adaptations may be required to the bathroom space alongside the products being incorporated.

For example, wet rooms are especially accessible, including for wheelchair users, because they have no steps or shower trays. Additionally, they pose fewer trip

hazards, which is ideal for those less steady on their feet or have impaired vision.

Wider doorways, level thresholds, and slip-resistant flooring also greatly contribute to an accessible bathroom space. For wheelchair or mobility aid users, clear pathways with ample manoeuvring space and minimal obstacles enable them to move around navigate freely.

It is important to create distinct zones within a space, which aids organisation and helps ensure they are optimised for accessibility requirements. This means having well-defined zones for activities such as bathing, toileting, and grooming.

ADAPTING FOR SIGHT LOSS

According to the Royal National Institute of Blind People (RNIB), two million people in the UK are living with sight loss, and this number is expected to rise. The bathroom is

Above and below: Black accents in the form of taps, shower, fold down seat and grab rail provide a super stylish look.

“IT IS IMPORTANT TO CONSIDER HIGH-CONTRAST DESIGN ELEMENTS - A SPACE CAN BECOME HIGHLY ACCESSIBLE WITHOUT SACRIFICING STYLE”

RUTH FOSTER

an area that requires specific adaptations.

Ease of navigation is imperative in an accessible bathroom for someone with sight loss. This is why it is important to consider high-contrast design elements. Examples include contrasting colours on walls, floors, and fixtures that help distinguish different areas within a space. Not only will this brighten each space and make them more visible, but it will also help users adapt their bathroom according to their own personal taste.

A good design tip is to use tactile indicators, such as textured flooring or raised surfaces, as these will provide additional cues for wayfinding. Combining these design elements with the appropriate lighting and tactile materials ensures a sleek, but also safe and visually stimulating environment.

Ensuring that the space is free of hazards is important too, so users need to consider elements like a level shower access area that minuses steps or height differences.

STYLISH ACCESSORIES

When users need to consider design adaptations to meet accessibility needs, a common worry is that their home will end up looking more like a healthcare setting.

Thankfully, modern accessibility features no longer have the ‘clinical’ appearance they once did with wide range of stylish accessories and finishes that seamlessly integrate into design schemes.

Matte black grab rails, modern chrome handrails, contemporary faucets, and trendy finishes elevate the aesthetic appeal while providing the essential support and accessibility needed.

Designing functional yet stylish spaces for individuals with mobility or accessibility should be seen as an opportunity to create environments that promote independence. This applies throughout the home, but especially in the bathroom.

By incorporating a growing range of adapted bathroom products and designing the right space to cater for individual needs, means a space becomes highly accessible without sacrificing dignity or style.

“ADAPTED PRODUCTS CAN SIGNIFICANTLY IMPROVE EASE OF USE AND PROMOTE INDEPENDENCE”

RUTH FOSTER

Above: Wet rooms are especially accessible because they have no steps or shower trays

Image © Victoria Plum

CASE STUDY LET’S GO TO WORK

The Royal College of Occupational Therapists (RCOT) has resided in its 1960s, five-storey London office in Borough since 1998, and whilst a 2011 refurbishment greatly improved its accessibility, it was felt that more could be done…

The RCOT champions occupational therapy and the people behind it, and has over 35,000 members. Historically, around 90 staff, in a handful of departments, were spread across four floors of the building, while the ground floor was home to several meeting rooms used for specialist sections, regions’ board meetings, and events led by RCOTsuch as networking days or training events - and the RCOT library.

The ground floor already had level access, ramps, powered doors, an accessible shower room, and lift access.

THE BUILDING CHALLENGE

“A refurbishment in 2011 had achieved a lot in the way of accessibility, but the building wasn’t originally constructed with accessibility in mind,” explained Lauren Walker, a Professional Adviser at RCOT. “There were still improvements that needed to be made.”

For instance, a wheelchair user could approach the office coffee/tea station but couldn’t get close enough to operate the machines. And, while the shower room was accessible, its aesthetics were not gold standard.

“There’s a misconception that accessible spaces mean a clinical look,” said Lauren. “A gold standard design is about pleasing aesthetics and being inclusive without appearing clinical. So, our designers workedin the shapes, colours and fixtures of the 60s.”

In late 2020, with the arrival of the pandemic, the organisation moved to a more hybrid way of working. However, they soon realised that just a handful of staff using the office on an ad hoc basis was not economical. RCOT’s CEO Steve Ford decided to review the layout and design.

He believed that by changing the way they used the building, coming together on one floor, in a hot-desk, open-plan environment, colleagues could work more collaboratively.

THE SOLUTION

As RCOT has a long relationship with the Centre for Accessible Environments (CAE) with the organisations’ drive for more inclusive, accessible spaces closely aligned, they commissioned CAE (which is part of Habinteg Housing Association) in September 2022 to:

“FEEDBACK IS THAT THE MODIFICATIONS WE’VE MADE WORK WELL FOR EVERYONE”

LAUREN WALKER PROFESSIONAL ADVISER, RCOT

• Complete a design appraisal of the proposed refurbishment plans (to best practice guidance BS8300 and ADM Volume 2)

• Attend design team meetings to provide advice

• Review the fit-out on completion of the refurbishment

“If we hadn’t had CAE’s input in the early stages, we could have built internal walls that may have had to be taken down again,” project team member and Support Officer Issy Savin de Larclause told us. “Their review helped us focus on building within the boundaries we had.”

CAE’s Access Consultant examined the light reflectance value of the space to ensure enough of a colour contrast

Left: All desks are heightadjustable, and quiet spaces have been created

Below: The new bathroom is considered to be ‘goldstandard’ accessible design

optimised for people using wheelchairs, mobility aids or push chairs, ensuring walls and furniture were in the right place. They also advised on the positioning of signage and toilet fixtures.

Once the fit-out was complete, CAE’s consultant returned to audit the space, and was able to advise on a colour change to allow two doors to stand out more against the wall, the best place for building access card readers, and even the amount of pile in a rug in the breakout area!

THE RESULTS

“Feedback is that the modifications we’ve made work well for everyone,” says Lauren.

They include a quiet desk with fabric screens against the walls to block out noise. The creation of quiet spaces with soundproof phone booths, and an accessible quiet area with mobile screens makes the space good for flexible use.

All desks, which are in pods of six, are also height adjustable. High bench seating proposed for the shared space was changed to lower seating at an optimal height for everyone, including wheelchair users. There is also an accessible reception desk.

in doors, furniture, walls, and flooring so that people with sensory needs, a visual impairment or someone who identifies as neurodivergent, would not find navigating the building a challenge.

“With CAE’s help, we were able to find a sweet spot between highlighting the bold 60s elements of the building, which makes it attractive, and ensuring it was accessible,” Issy added.

Joe Nickel, Lead Consultant & Director at Coney Consultancy Services Ltd, who was part of the project team, said: “One of the best things on the project has been the accessible design. Supported by CAE, we’ve delivered generous circulation space and tactile signage.”

CAE’s review helped RCOT ensure that each floor’s circulation space would be

The much-debated short pile rug in the breakout-area is fixed to ensure it does not impede movement for people using mobility aids, including wheelchair users.

With staff and visitors already enjoying the physical benefits of the refurbished building, RCOT will also soon reap another important return on their investment. Thanks to four floors now becoming rentable spaces, they should recoup the cost of the building refurbishment by 2026/27.

Meanwhile, RCOT’s top three pieces of advice for other organisations weighing up the benefits of a design appraisal and access audit are:

1. Bring in inclusive design consultants like CAE early in the project as it is more economical to avoid mistakes rather than remedy them.

2. Aim to bust the myth that a building cannot be beautiful AND accessible; you can absolutely achieve both.

3. Accept that you might need to make further alterations, so build in futureproofing flexibility.

“Until people use a building following a redesign, you don’t know if it’s going to meet the needs of everyone,” concluded Issy. “But we’re comfortable that there’s enough wiggle room in our building’s design, which will allow us to modify elements and areas as needed in the future.”

For more information visit: cae.org.uk and rcot.co.uk

“A GOLD STANDARD DESIGN IS ABOUT PLEASING AESTHETICS AND BEING INCLUSIVE WITHOUT APPEARING CLINICAL” LAUREN WALKER PROFESSIONAL ADVISER, RCOT

Images courtesy of Royal College of Occupational Therapists

COOKING UP A STORM!

Multi-generational living is set to increase in the UK as adult children struggle to afford to fly the nest and families look to combine resources with grandparents to create living spaces for up to three generations. In addition, there are over 14 million registered disabled people in the UK. So there is a real need to create inclusive homes that cater to the requirements of every member of the family, enabling safe and independent living.

The most important room to consider in an inclusive home is the kitchen. Symphony, one of the UK’s largest manufacturers of fitted kitchens, has developed ‘Freedom,’ an inclusive and accessible kitchen range that can be used by all ages and abilities, including those with mobility requirements.

Freedom has been designed in collaboration with award-winning accessible design consultant, Adam Thomas, who, through 40 years of personal experience and research, has helped to transform homes and lives throughout the UK, and here advises on the most important things to consider when planning an accessible kitchen design.

/1. Kitchen layout is key

The overall layout and positioning of the key appliances play an important factor in determining how accessible a kitchen is. An important consideration when deciding on the layout is to reduce the overall number of steps between the cooking appliances and the sink. So carefully consider the placement of the oven, hob and sink, ensure they are not too far away from each other, to minimise the need to carry for example a boiling water pan across the kitchen before being able to drain it. Additionally, consider where the oven is positioned and whether there is a suitable resting space such as a worktop nearby. I tend to recommend that an oven is designed alongside a worktop, for the safe transfer of hot dishes.

solutions

The kitchen is the heart of the home, right? So make sure you’re not limiting its use! Leading design consultant Adam Thomas tells us how…

Above and opposite: The Freedom kitchen by Symphony (shown here in Urban Indigo) offers clever storage and workspace

Above: Adjustable height wall cabinets are a great innovation

Edge

Left: Freedom Kitchen by Symphony in Urban Grey Walnut & Pebble

/2. Choosing the right appliances

Ovens and hobs are the most used appliances, but also carry the greatest risk to the user of the kitchen. Traditional drop-down opening oven doors and even side opening oven doors present a barrier to a user safely accessing the oven and there is increased risk of the user touching the hot oven door. Slide and Hide style ovens are an ideal option as the door can be pulled open and then hidden underneath itself. I also recommend a heat resistant pull out shelf underneath the oven to place hot dishes and for a wheelchair user this also protects the user’s lap.

Elsewhere, induction hobs are strongly recommended over gas hobs as an open flame is not as safe. Induction hobs only heat up when a pan is placed on the zone, and it is easy to install if a flexible height worktop is chosen. Ensure the controls are positioned towards the front of the hob rather than the side, which again helps to reduce reaching or leaning over a potentially hot pan. Additionally select a fridge with pull out shelves that make access easier and extractors that are Wi-Fi enabled or remote control operated to negate the need to reach the extractor to operate it.

/3. Worktop solutions

Rise and fall worktops give greatest flexibility for a user to position the worktop at the optimal working height for them, plus they are ideal for multi-generational households of multiple users. These worktops can be raised or lowered to a safe and comfortable working height at the push of a button.

For wheelchair users it is imperative to design the appropriate amount of leg space so that the user can get as close to the sink and hob as possible, as well as offering preparation space at a height of their preference.

Cabinets that include a pull-out table can also be used to provide additional work surface space, which is of particular use in smaller kitchens. These can also be used as dining tables if required.

Considering the worktop material used is also important. It is recommended that a worktop with a waterfall edge is used for the hob and sink work surface, the raised lip prevents liquids from spilling off a worktop either onto the lap or onto the floor; this not only reduces the risk of scalding but also slip risks from oil and water.

Adam Thomas is the Director of Adam Thomas Consultancy, and worked with The Symphony Group to create the Freedom brand. Adam received the Lifetime Achievement Award at the 2020 KBB Review Industry Awards, and was nominated for the Shaw Trust Disability Power 100 List for 2022 as one of Britain’s most influential disabled people. adamthomasconsultancy.com

Above: Corian Rise & Fall Worktop in Pearl Grey with Waterfall

ADAM THOMAS

/4. Accessible storage

To reduce unnecessary reaching, crouching and carrying of items, safe storage solutions are a must! Consider the height that wall cabinets are fitted at to make them as accessible as possible and include pull down baskets which are an excellent way to make contents easier to reach for users.

Many falls in the kitchen are caused by over-reaching and bending, so I recommend pull out larders and base cabinets with drawers to negate reaching into the back of cabinets. Adding internal drawers into larders is another great way to make storage easy to access. Finally, reduced depth cabinets can be a useful design choice so that all cabinet contents are within easy reach and items don’t get pushed into hard-to-reach areas of deeper cabinet.

/5. Plug sockets

Think about positioning of plug sockets for items such as kettles and toasters; often sockets are located on the wall, which could lead to overstretching. Solutions such as flip sockets can be fitted in an appropriate area of the worksurface instead for ease of use.

ID

For further information please visit symphony-group.co.uk

Left: Pull down shelving makes more of the storage accessible

Left: Quartzite worksurface (shown in Aurora Pink) with accessible flip plug socket

Everyone should be able to use and enjoy their kitchen. This is why we created Freedom, to provide attractive, accessible and empowering kitchens.

Freedom has been developed alongside leading experts and designed to comply with building regulations (ADM) and the Wheelchair Housing Design Guide.

Contact us to find out how we can help.

Call: 01226 446322

Find out more at symphony-group.co.uk/brands/freedom

HOME AWAY FROM HOME

The driver for founding Ablestay, a highly accessible accessible holiday home in London, was Joanna and Charles’ 14 year old son Kit.

“Kit was injured at birth and has quad cerebral palsy, is a full time wheelchair user and is non verbal,” explained Charles. “We have always found it very difficult to find places that meet Kit’s needs in terms of accommodation. Joanna also runs a Facebook group, Accessible Holidays & Day Trips, which now has about 20,000 qualified members.

Below: The house in Worcester Park is London’s first fully accessible, contemporary single storey holiday home.

When Joanna and Charles van Berckel found it difficult to find suitable accessible places to stay when travelling, they came up with a remarkable plan…

“THE HOUSE IS DESIGNED TO MEET THE NEEDS OF THOSE WITH MORE COMPLEX PHYSICAL DISABILITIES”

JOANNA VAN BERCKEL

“In October 2019 a lady by the name of Emma Moss who has MND posted on the site asking if anyone knew of somewhere she could stay for a weekend break to London with her family. She asked for a profiling bed, ceiling hoist, height adjustable bath, changing table, wash/ dry peninsula toilet, wheelchair access throughout and additional bedrooms for children and a carer.”

But there was no response from the Facebook group, as no-one knew of such a place.

“We contacted many hotels in London and Airbnb but there was nothing that met that level of need,” said Charles. “So we decided to do something about it and that was the start of AbleStay!”

The original idea was to put one into London and then turn to other cities across the UK where there is also a total lack of provision.

“But seeing the level of demand we’re experiencing, not only from the UK market, but from overseas visitors wanting to visit London but haven’t been able to for the lack of somewhere suitable to stay, we could create ten similar ones and not even scratch the surface,” Joanna told us. “Our long term goal is to ensure there is an AbleStay holiday home in every UK city where people wish to visit. But for this we will need the support of investors.”

The first house has been a challenge for the couple.

“We have put all of our money into it, over £200,000,” said Charles. “We also had a loan from The Key Fund where banks wouldn’t help us and also raised over £50,000 with a Crowd Funding Appeal. We have also been incredibly well supported by our partners in providing some very expensive specialist equipment for free or at cost.”

The biggest challenge was securing planning permission for change of use from a residential property to one that is classed as a hotel/guest house. This took 12 months longer than they had planned, and cost them an unplanned additional £30,000 in mortgage payments, council tax, insurance and utilities.

“The house is designed to meet the needs of those with more complex physical disabilities,” explained Joanna. “It has three bedrooms and sleeps six. The accessible bedroom has two fully profiling beds and a ceiling hoist that transfers into the fully accessible bathroom. This has an accessible shower area, a height adjustable bath, shower/changing trolley, peninsular wash/dry toilet and postural supportive toileting/shower chairs.

“The second bedroom provides either two singles or a super king and the third two singles.

“There is a fully accessible kitchen with a rise and fall main cooking and work surface.

Above: The kitchen has height-adjustable accessible washing and cooking facilities.

Below: The bathroom includes a ceiling hoist from bedroom, height adjustable bath and a Gerberit wash/dry loo

The whole house is wheelchair accessible including the decked area in the garden.”

Disabilities vary so much that it is difficult to meet the needs of everyone, but AbleStay focuses on those with complex physical disabilities that need the highest level of mobility support to enable them to stay away from home for the night.

Ablestay may be London’s first fully accessible holiday home, but the demand for it that is reflected in its frequently fullybooked schedule means it will hopefully soon be followed by many, many more, in London and around the UK.

“THE BIGGEST CHALLENGE WAS SECURING PLANNING PERMISSION FOR CHANGE OF USE FROM A RESIDENTIAL PROPERTY TO ONE THAT IS CLASSED AS A HOTEL/GUEST HOUSE”

CHARLES VAN BERCKEL

LIGHT FANTASTIC

It is estimated that 14.6 million people in the UK are disabled, representing 22% of the total population. The RNIB also says that more than two million people in the UK have a visual impairment that is severe enough to have a significant impact on their daily lives.

With so many people needing a different approach to the design of their spaces, inclusive bathroom design has never been more important.

BATHROOMS = INCREASED FALL RISK

Research on falls indicates that two areas in the home that are particularly hazardous for falls that lead to injuries are bathrooms, and indoor or outdoor stairs or steps. The importance of good lighting cannot be underestimated in these areas, as being able to see a space clearly benefits movement, balance, gait and stability and ultimately improves a person’s overall safety.

Kate Sheehan, Occupational Therapist underlines the importance of good lighting in the bathroom in particular. “Tasks carried out in a bathroom often require close working like shaving and make up application, or intimate personal hygiene such as wiping after going to the toilet or washing between the toes,” she said. “All of these actions require the occupational therapist to maximise the client’s ability to perform the task and lighting is a critical part of the assessment and specification.”

THE RIGHT MIX

Key factors to safe movement around the bathroom space include the following:

Ambient lighting with LEDs: LED lights are highly energy efficient and provide shadow free illumination, ideal for those with visual impairment issues or those with dementia. To maintain ambient light levels in the bathroom, LED ceiling lights should be spaced to maximise coverage and minimise shadowing.

Narrow beam LED downlights: To highlight tasks such as shaving, washing and showering narrow beams of light are needed. Most LED downlights on the market have a beam angle of 60°, however for those with low vision or mobility issues, a specialist task light with a 30° beam angle is required.

Easy to use light switch or pull cord: either a rocker switch or easy to hold pull cord is advised. For those with visual impairment issues, a cord in a highcontrast colour is ideal.

Mirror lighting: lights over mirrors or embedded within the frame as a decorative feature are ideal for those looking for task-specific lighting for shaving or make-up application.

WHAT LIGHTS TO PUT WHERE?

For a standard sized UK bathroom (sized approx. 8ft by 6ft or 2438mm x 1829mm), it is recommended that two ambient LED ceiling lights are used, as well as task lights - distributed in the following way (with the user no closer than 300mm to any given task light):

Toilet: 1 task light

Hand basin: 1 task or mirror light

Shower: 3 task lights (for a space of 1500mm x 1500mm) and/or Bath: 3 task lights

Stuart Reynolds, Head of Product and Marketing at AKW, a leading provider of inclusive solutions, discusses why getting the lighting right is so important to make bathrooms safer and more accessible.

“INCLUSIVE BATHROOM DESIGN HAS NEVER BEEN MORE IMPORTANT” STUART REYNOLDS

To help make the lighting design process easier, AKW has created a bathroom lighting pack. It contains everything needed to light a standard UK bathroom and the products conform to all relevant industry standards. It can also be tailored to suit specific bathroom design requirements.

Good bathroom lighting can mean the world to those struggling with mobility, dementia or visual impairment issues. With a little time and investment, well thought out public and private bathroom lighting has the potential to promote independence as well as to help reduce accidents.

For those looking for guidance on this subject, AKW has created a lighting accessible bathrooms guide in conjunction with occupational therapists. It is free to download at akw-ltd.co.uk/lighting, and ideal for those looking to promote best practice lighting design.

Below: See the difference without (l) & with (r) task focused lighting

SEVEN CHARACTERISTICS OF GOOD LIGHTING

According to the Thomas Pocklington Trust, a sight loss charity, significant lighting improvements can be achieved by:

• Tailoring the lighting to specific needs; creating a visual environment that supports a person’s chosen ambience and activities.

• Sufficient for tasks, orientation and movement; creating a safe minimum level of natural/artificial light for ambient and task-specific purposes.

• Even light levels and minimum glare; minimising glare, deep shadows or sharp changes in light levels. To minimise glare, the bright areas of light sources should not be directly visible from normal directions of view.

• Adjustable for flexibility; incorporating switching, dimming or different lighting elements for specific needs or visitors.

• Energy efficiency and sustainability; appropriate lighting should be selected to meet user needs without wasting energy. Simple installation to minimise disruption; use existing wiring and fittings, or alter switches to more user friendly versions before implementing any major changes.

• Adaptable for the future; choose adaptations that respond to changing needs, new occupants and lighting innovations.

“CHOOSE ADAPTATIONS THAT RESPOND TO CHANGING NEEDS” STUART REYNOLDS

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NO SLEEP ‘TIL

HOSPITALITY

A fantastic example of inclusive design in hospitality, the Hotel Brooklyn on Portland Street in Manchester is the first hotel in the UK with fully accessible ‘Liberty’ suites and bedrooms. Working with accessible design specialists Motionspot, Bespoke Hotels have built accessibility into every aspect of their hotel experience.

The hotel’s design includes level access around all thoughtfully designed public areas, accessible toilets on the openplan ground floor of the building and the 9th floor function suite, 18 stunningly

adapted accessible bedrooms, complemented by staff who are trained in a whole range of skills to support guests with additional physical, cognitive and sensory needs. Read on....

Our aim is to make your stay as enjoyable and comfortable as possible; call it an intention to provide a home away from home,” explained General Manager Neil Butler. “Whether your comfort takes the form of accessible entranceways, parking spaces, specific dietary requirements, or simply the layout and design of furniture and amenities, we believe our hotel will fulfil your needs from the second you arrive. Our priority is always to ensure that everyone feels welcomed, respected, and valued, and that your needs are fully catered for.”

All of the access and egress zones are wider for the Liberty rooms and the journey to them, to ensure wheelchair users can roam freely to and from them. The rooms themselves allow for turning a wheelchair around and have easy access and height to help a guest make their way into their bed supported or unsupported.

“Our wheelchair accessible bathrooms have been designed to complement the aesthetics of the hotel with stylish products including support rails and shower seats,” said Neil. “Everything is easy to operate: lever taps and shower controls, and a beautifully designed basin with integrated hand grips and space below it for guests who need to remain seated to have a wash.

“We also carefully selected floor and wall tiles to minimise glare and provide fully slipresistant surfaces. We also have a special waterproof wheelchair for guests wanting to take a shower and prefer to remain in a wheelchair allowing them more freedom and stability as they wash.”

Hotel Brooklyn is the first hotel in Manchester to offer a ceiling track hoist for guests and one of the few to do so in the UK and Europe. Two of the wheelchair accessible bedrooms (room numbers 205 & 305) have concealed ceiling tracks and an electric hoist hidden in the wardrobe until it is required. This pleasant design detail appears to guests as a lighting circuit on the ceiling.

The ceiling track has been designed to hoist guests from the bed into a mobile shower chair which can then access all areas of the bathroom; toilet, basin and shower. There is not a ceiling track hoist in the bathroom although this is being reviewed for future Brooklyn hotel projects. Guests wanting to use the ceiling track hoist are requested to bring their own hoist slings.

Ambulant accessible rooms, of which were are nine, were designed to provide additional support to guests requiring some finer touches to make their stay more comfortable. They offer a little more space in the bedrooms and subtle supports in the bathroom; these rooms however are not wheelchair accessible.

In communal spaces, decorative materials and soft furnishings have also been carefully chosen to ensure that there is sufficient contrast

Top: Nine ambulant accessible rooms provide guests with additional support

Above: The Snug is designed to have reduced noise levels Main pic: The hotel’s design includes level access around all thoughtfully designed public areas

“WE BELIEVE WE ARE TRAILBLAZERS IN SETTING A NEW INDUSTRY GOLD STANDARD FOR ACCESSIBILITY, BUT OUR AIM IS SIMPLY TO BE ACCESSIBLE FOR ALL GUESTS”

NEIL BUTLER, GENERAL MANAGER

between the floor, walls and ceilings, as well as key elements such as door handles, switches and sockets, and signage - to ensure that guests with visual or cognitive impairments can navigate the hotel with ease independently.

Furniture was chosen with a range of heights, arms, backs and support in consideration of guests who may be wheelchair users, have limited upper body strength, limited dexterity or be short in stature, and doors are held open with magnetic release to help guests with large luggage, pushchairs, mobility supports or wheelchair users navigate easily.

Signage and printed materials have been designed to be as easy to read as possible for guests with visual, cognitive or sensory impairment. This includes considering lighting, materiality and acoustics, and all lifts have tactile buttons.

The fire and evacuation alarm systems in all adapted rooms are designed to assist a guest with additional needs, backed up by an initial non-invasive request at check-in asking if a guest requires any more support.

Where possible matt materials have been used to reduce glare, and soft furnishings reduce the reverberations of loud noises around the open-plan ground floor of the building and the 9th floor function suite.

To back up the carefully created accessible interiors scheme, the hotel’s staff are a team who have been trained to support the needs of guests who may be disabled, living with hearing or sight loss, or a well-being or mental health issue, and they are working and partnering with a number of relevant agencies to further improve our understanding of the type of assistance some guests may need.

as a lighting feature

Virtually there…

The hotel’s wheelchair and ambulant accessible bedrooms and suites can be viewed in detail in The Access Gallery at pad.bluebadgestyle. com/hotel-brooklyn/ which shows a journey through the hotel with images and pointers showing facilities as well as potential obstacles; they acknowledge that nowhere can be 100% accessible to all because we’re all different.

This Hotel Brooklyn Access Gallery is also available on the Blue Badge Style iPhone app which has text to speech for people with sight loss. Alt Text is also available for screen readers. Hotel Brooklyn is awarded the maximum three Blue Badge Style Ticks for accessibility and style.

Left:

have been beautifully designed to complement the aesthetics

More information at: hotelbrooklynmcr.co.uk ID

The wheelchair accessible bathrooms

of the hotel

Left: Two of the wheelchair accessible bedrooms have concealed ceiling tracks which appear

“TO BACK UP THE CAREFULLY CREATED ACCESSIBLE INTERIORS SCHEME, THE HOTEL’S STAFF ARE TRAINED TO SUPPORT THE NEEDS OF GUESTS”

NEIL BUTLER, GENERAL MANAGER

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Launches Redefined

HOMEGLIDE STAIRLIFT

World-leading

stairlift

World-leading stairlift and home lift supplier Access

and home lift supplier Access

BDD are delighted to announce the launch of their new HomeGlide stairlift, available now, as part of their award-winning stairlift range.

BDD are delighted to announce the launch of their new HomeGlide stairlift, available now, as part of their award-winning stairlift range.

Building on the astounding success of their original HomeGlide model, this new generation is the ultimate blend of elegant design and functionality, with a particular focus on safety. Its new features make this stairlift a superb value-driven alternative to the popular Flow X, for anyone looking for a straight stairlift.

Building on the astounding success of their original HomeGlide model, this new generation is the ultimate blend of elegant design and functionality, with a particular focus on safety. Its new features make this stairlift a superb value-driven alternative to the popular Flow X, for anyone looking for a straight stairlift.

The enhanced HomeGlide model has been specifically adapted to meet the needs of individual customers. Featuring a spacious seat with an increased depth and adjustable seat height allows for an improved postural position and optimal comfort for the user. This new design combined with a wider seat and an increased maximum weight capacity of up to 160kg, means the HomeGlide will be suitable for more users than ever before!

The enhanced HomeGlide model has been specifically adapted to meet the needs of individual customers. Featuring a spacious seat with an increased depth and adjustable seat height allows for an improved postural position and optimal comfort for the user. This new design combined with a wider seat and an increased maximum weight capacity of up to 160kg, means the HomeGlide will be suitable for more users than ever before!

Giving the user and their family complete confidence, the HomeGlide is equipped with several additional safety features to ensure the stairlift meets the latest EN81-40 regulations.

Giving the user and their family complete confidence, the HomeGlide is equipped with several additional safety features to ensure the stairlift meets the latest EN81-40 regulations.

The new retractable seat belt is easily accessible and designed to be operated with just one hand, for ease of use. Special safety edges are also built into the footrest of the chair, so the user can rest assured that the stairlift will come to a complete stop in the event any obstacles are encountered.

The new retractable seat belt is easily accessible and designed to be operated with just one hand, for ease of use. Special safety edges are also built into the footrest of the chair, so the user can rest assured that the stairlift will come to a complete stop in the event any obstacles are encountered.

For added confidence, the HomeGlide features armrest detection to prevent the lift from moving before the user is safe. An emergency stop button is present for peace of mind, but its seamless integration prevents it from being used accidentally.

For added confidence, the HomeGlide features armrest detection to prevent the lift from moving before the user is safe. An emergency stop button is present for peace of mind, but its seamless integration prevents it from being used accidentally.

The HomeGlide can now be purchased with an ‘Extra’ pack, which has been designed for those who want to benefit from additional features. The call device is seamlessly integrated into the lift, allowing the user to stay connected with their friends and family while the stairlift is in use. An added auto swivel seat and linked powered footrest grants the user effortless entry and exit from the lift and for those with limited mobility it eliminates the need to bend down.

The HomeGlide can now be purchased with an ‘Extra’ pack, which has been designed for those who want to benefit from additional features. The call device is seamlessly integrated into the lift, allowing the user to stay connected with their friends and family while the stairlift is in use. An added auto swivel seat and linked powered footrest grants the user effortless entry and exit from the lift and for those with limited mobility it eliminates the need to bend down.

For more information on the full range of home lifts, stairlifts and platform lifts available or to find your nearest Access BDD dealer call 01642 853 650, visit www.accessbdd.com or email info@accessbdd.com

For more information on the full range of home lifts, stairlifts and platform lifts available or to find your nearest Access BDD dealer call 01642 853 650, visit www.accessbdd.com or email info@accessbdd.com

We asked Rick Bennet, Regional Manager for Northern Europe, for his take on the new HomeGlide. This is what he had to say:

We asked Rick Bennet, Regional Manager for Northern Europe, for his take on the new HomeGlide. This is what he had to say:

“I’m particularly excited about the arrival of our new version of the HomeGlide straight stairlift. In spite of the challenges we have all encountered in the last two years relating to the supply chain and logistics, for reasons we know all too well, Access has enjoyed unprecedented growth in sales across all our stairlift products. However, as somebody said, “if you’re not moving forward, you’re falling back”, and in order to continue our success we must focus on forwarding momentum, and that’s where our new HomeGlide comes into its own: having a product fully in line with the new EN81-40 regulations and adapted to the needs of the UK local authority and other worldwide markets will ensure we both grow with the market and increase our market share. Developed and refined by the same engineers who created our market-leading Flow X, the new HomeGlide will, I’m certain, ensure our leading position in the stairlift market in years to come.”

“I’m particularly excited about the arrival of our new version of the HomeGlide straight stairlift. In spite of the challenges we have all encountered in the last two years relating to the supply chain and logistics, for reasons we know all too well, Access has enjoyed unprecedented growth in sales across all our stairlift products. However, as somebody said, “if you’re not moving forward, you’re falling back”, and in order to continue our success we must focus on forwarding momentum, and that’s where our new HomeGlide comes into its own: having a product fully in line with the new EN81-40 regulations and adapted to the needs of the UK local authority and other worldwide markets will ensure we both grow with the market and increase our market share. Developed and refined by the same engineers who created our market-leading Flow X, the new HomeGlide will, I’m certain, ensure our leading position in the stairlift market in years to come.”

GET THE SCOOP ON THE LOOP

Hearing loss affects 1 in 5 people in the UK, and to make buildings accessible, assistive listening technology is a must-have. Andrew Thomas, Market Development Director from Contacta Systems, explores the issue.

Integrating systems at the earliest point in a design makes for the best outcome but what informs best practice and which system is right for which space?

An estimated twelve million people in the UK live with hearing loss, making it the second most common disability. With an ageing population, and an increasing number of younger people at risk because of exposure to loud music, its prevalence is growing.

It’s often referred to as a ‘hidden’ disability because many of those living with hearing loss don’t declare an inability

to hear clearly or don’t regard themselves as disabled. But it is an impairment that’s covered by disability legislation.

Historically, there has been little specific guidance on how to make an environment accessible for people with hearing loss.

Premises have been largely guided by the Equalities Act 2010 and Part M of the building regulations. These state there is an obligation for premises to make “reasonable adjustments” for those with disabilities and “for all people to have access to, and the use of, all the facilities provided within buildings.”

Left: One to one hearing loops offer clear service at till points

“ASSISTIVE LISTENING SYSTEMS ARE ESSENTIAL FOR SAFETY” ANDREW THOMAS

But in 2018 came revisions to the BS 8300 standard which, for the first time, offered detailed examples of what constitutes best practice in meeting the needs of visitors and staff with hearing loss.

ACCESSIBLE V INCLUSIVE

A key part of these revisions was creating environments that are inclusive rather than accessible. Put simply, this would mean an assistive listening system (ALS) like a hearing loop would be installed at every till point and not just one or two, giving people equal access in the space rather than being set apart in a specific area.

Integrating any design feature is always made easier and more effective when it’s done at the earliest point. While it’s possible to retrofit systems, an ALS should ideally be part of the drawings for a building ahead of construction.

This is down to the many factors that can influence the system’s design and impact on its performance. A steel structure, for example, can weaken the magnetic signal used by a hearing loop.

Features such as air conditioning can cause interference so it’s vital that an engineer fully understands the space in order to design a system that compensates sufficiently and for the signal to meet the correct standard of performance.

Plus, planning in this way means cabling can be concealed, and amplifiers and microphones discreetly positioned.

TO LOOP OR NOT TO LOOP?

Hearing loops are the most established ALS, having been used for the last 70+ years. They amplify the sound a person wants to hear, cutting out background noise. Sound from a source such as a microphone is converted into a magnetic signal. This is transmitted by a loop aerial and picked up by the telecoil in a wearer’s hearing aid. The telecoil or ‘T-coil’ converts the signal back into speech.

Users can access hearing loops discreetly. Providing the blue ‘ear’ signage is in place to let them know the system is available, users merely press a switch on their hearing device. But loops can also be used with hand-held receivers and headsets so if visitors don’t hear well but don’t have a hearing aid, they can still benefit.

Loops are a universal technology so no matter where visitors come from, with a T-coil in their hearing aid, their device will be compatible with the system. And loops are also the only ALS with an internationalrecognised performance standard.

They can be used in almost any setting, from one-to-one conversations at a banking counter to theatre auditoriums for hundreds of people.

But they won’t be suitable for every project. As discussed, materials within a building can impact a loop’s performance. Engineers can

Left: Hearing loops go down before the final flooring is laid

Below: Assistive listening systems can transform theatre experiences for audience members with hearing loss

“LOOPS ARE A UNIVERSAL TECHNOLOGY”

ANDREW THOMAS

often mitigate against these issues, but there may be a more effective alternative.

IR & RF SYSTEMS

Infrared (IR) systems use invisible light to carry audio signals. A transmitter floods the space with infrared light which is picked up by pocket-sized receivers. Users hear via ordinary headphones or a neck loop which wirelessly connects the sound signal to a user’s hearing aid, converting it into sound.

IR systems are ideal for venues like courtrooms where sound needs to be contained for confidentiality, or neighbouring lecture theatres where bleedthrough would be distracting.

Radio frequency (RF) systems function in much the same way but use radio waves for sound transmission. Transmitters in these systems can be portable so a speaker isn’t confined to one spot in the room but can walk around the space for a more creative

presentation. It also means RF systems can be used for tour-guiding.

Unlike IR, signals can pass through walls, ceilings and other obstacles so if a room has a number of supporting pillars or partitions as part of its interior design, sound can still be clearly received.

EMERGING TECHNOLOGIES

Bluetooth LE, known as Auracast, is in development as an assistive listening solution, allowing users with a Bluetoothenabled hearing aid to access clear sound via a smartphone. However, this is some years away from being a usable option as standards for both the technology and its performance have yet to be agreed.

THE FINAL DESIGN

It’s not just new builds that need to consider accessibility; many established public spaces will need to install an ALS. It’s a misconception that retrofitting an ALS will involve unsightly cabling and damage to fixtures and fittings. Experienced engineers are adept at finding solutions that don’t compromise an interior’s look and feel, from listed buildings to the most modern spaces.

There’s much that interior design can do to support people’s ability to hear clearly. Think fewer hard surfaces, acoustic treatments and positioning seating in curved rather than linear arrangements to facilitate lip reading.

There is growing awareness of the need to create inclusive spaces and as well as a moral obligation, for venues with paying customers, it makes sound financial sense to be welcoming to those with hearing loss.

ESSENTIAL FOR SAFETY

But it’s not just about people being able to enjoy the environment, to fully take part in the activity it offers and reducing the isolation an inability to hear creates. Assistive listening systems are also essential for safety. They enable people to hear alarms, emergency announcements and ask for help at refuge points.

A maintenance programme is key to being able to offer both a safe and inclusive service. Regular checks on the ALS’s performance will ensure standards are being met and a venue’s reputation is protected.

Our ability to hear can be compromised as we age and there is an argument for assistive listening systems to be included in the design of new homes. Currently, only 9% of homes are accessible and while this largely relates to people with a mobility issue, with hearing loss prevalence expected to rise to 14.5 million by 2031, hearing loops in homes would certainly make it easier to enjoy the sound of a television programme.

Above : Loop layouts can be designed to cover large venues

“EXPERIENCED ENGINEERS ARE ADEPT AT FINDING SOLUTIONS THAT DON’T COMPROMISE AN INTERIOR’S LOOK AND FEEL” ANDREW THOMAS

NEXT ISSUE

Issue Two will be a bumper 68 pages of informative and entertaining content covering all aspects of accessibility in the built environment

GET IN TOUCH if there is anything you’d like to see included or if you’d like to discuss a partner content package.

k sales@inclusivedesign.co.uk or call m 07376 644383

@Habinteg

Want more wheelchair #AccessibleHomes built to ensure disabled people can live in homes suitable for their needs? Then we need each local planning authority to include a policy for a percentage of #NewHomes to be wheelchair accessible.

@CAE_info

Inaccessible design can exclude people, and significantly lower their wellbeing, health and overall quality of life. That’s why @RIBA have published new guidance on ensuring #inclusion and #accessibility is considered in all projects.

PRODUCT/SERVICE FOCUS Integrated assistive technology, automated access, and home management systems - how technology adds accessibility and increases security and safety, at the same time as opening up a whole world of home-working and entertainment.

SHOW PREVIEW NAIDEX

Naidex and UK Care Week (both on 20th & 21st March at the NEC, Birmingham) - the exhibitors, the presentations, the seminars…

ROUNDTABLE

The topic of the day, discussed by a selection of people within our sector, putting forward a mix of their professional and personal views and experiences.

THE LAST WORD

We hand the mic over to industry luminaries to share their opinions on and experiences of all aspecs of the built environment - the good, the bad, the plain ugly!

WEEK IN THE LIFE

Sharing the day-to-day details of what their role encompasses, this series includes architects, interior designers, occupational therapists, and housing managers, with some eye-opening tales!

CASE STUDIES

Looking at the best in accessible design including homes and workplaces, interiors and landscaping.

CAE is a leading authority on inclusive design with over 50 years’ experience of access consultancy, research and training.

Our mission is simple: help deliver inclusive environments that can be accessed, used and enjoyed by everyone.

Just like we did for the Old Royal Naval College’s Painted Hall.

cae.org.uk