Inclusive Design Magazine SPRING 2025

GO TO WORK

Getting the design right for accessible and inclusive workspaces

OTAC® 2025 confirmed dates

Attend your local OTAC® and access expert seminars, home adaptations exhibitors and valuable CPD content

An event hosted by

OTAC® Midlands

Molineux Stadium

Thursday 26th June 2025

OTAC® Brighton

Brighton Racecourse

Thursday 13th November 2025

OTAC® Leeds

Weetwood Hall Estate

Thursday 20th March 2025

OTAC® Liverpool

Aintree Racecourse

Thursday 25th September 2025

OTAC® Cardiff

St. David’s Hotel (voco)

Thursday 4th December 2025

OTAC® Newcastle

Hilton Newcastle Gateshead

Thursday 1st May 2025

OTAC® Watford

Hilton Watford

Thursday 6th November 2025

CONTACTS

EDITOR

Juliet Davies

juliet@inclusive-design.co.uk

• SALES sales@inclusive-design.co.uk

• DESIGN/PRODUCTION

Stuart Moody h3opublishing@gmail.com

SUBSCRIPTIONS

To receive your copy visit: inclusive-design.co.uk/subscribe.html or email juliet@inclusive-design.co.uk

Please send any comments to the editor by email to the address above

Published by Blue Beetle Media Ltd www.bluebeetlemedia.co.uk

Terms and conditions: Please note that points of view expressed in articles by contributing writers and in advertisements included in this journal do not necessarily represent those of the publishers. Whilst every effort is made to ensure the accuracy of the information contained in the journal, no legal responsibility will be accepted by the publishers for loss arising from use of information published. All rights reserved. No part of this publication may be reproduced or stored in a retrieval system or transmitted in any form or by any means without prior written consent of the publishers.

FROM THE EDITOR

“It is fantastic when you have an idea and it has an even broader reach than you’d envisaged!”

For a magazine whose initial brief was to inform architects and interior designers about accessibility in the built environment, we’ve taken quite the detour (or have we added an extra lane?).

As my background was in construction, I’d not realised the extent to which occupational therapists specify elements of adaptations, and how much their expertise was constantly sought in so many aspects of building design.

It is fantastic when you have an idea and it has an even broader reach than you’d envisaged!

This Spring issue is of particular relevance to anyone working as an OT or in the care sector - not only are we on the media stands at Naidex and the Care Show London, but we’re distributed via the Foundations roadshows, and are media partners with OTAC; there’s no getting away from us!

This strong connection is reflected in our exclusive editorials too - Paul Smith of Foundations discusses the DFG, RCOT have a feature examining the links between housing and health, and also looking at this topic in the Forum we have specialist housing occupational therapists discussing adaptations.

Tying up this issue in the Last Word, Glyn Hayes, the Parliamentary and Public Affairs Coordinator at the Spinal Injuries Association, points out the lack of provision for wheelchair accessible housing in the National Planning Policy Framework (NPPF).

What do you want to see in our next issue? Let me know, get in touch!

Juliet Juliet Davies, Editor

CONTRIBUTORS

Glyn is the Parliamentary & Public Affairs Coordinator at the SIA and is campaigning for more fully wheelchair accessible homes.

GADGET: Alexa devices are dotted all around my house, as a wheelchair user they help me control things and organise my life, I couldn't be without them now.

PASTIME: I enjoy live entertainment, and see diverse performances everywhere from the Globe Theatre to the Royal Opera House.

LUCY RUCK

Lucy is the Taskforce Manager at Business Disability Forum, the leading business membership organisation in disability inclusion.

GADGET: Nigella, my RoboVac! She is kept busy because I have a lovely (but rather furry) chocolate Labrador!

PASTIME: Watching TV or a film, especially if I can persuade my teenage sons to come and sit with me!

GLYN HAYES

Cover image: ©Business Disability Forum

ON THE COVER: The return to office working means changes need to be made

A FAILED FRAMEWORK?

The lack of accessible housing in the National Planning Policy Framework is a troubling oversight

“To create an inclusive workspace, you must consider a wide range of needs, not only physical but also communication and sensory”

REGULARS

Kerry Southern-Reason takes us through seven days as a pioneer in dementia interior design

PLANNING & FINANCE

Lauren Walker of RCOT explains how we can improve the links between housing and hospitals

BUSINESS & FUNDING

INTERIORS

ASSISTIVE TECHNOLOGY

Paul Smith of Foundations talks of his concerns about the limitations of the DFG

Ridley Electronics demonstrate how remote controlled door and window openers increase independence

HOMELIFTS Amy Francis-Smith explains how Stiltz help create accessible homes and the role of the DFG

COMMERCIAL DESIGN Business Disability Forum advise on accessible and inclusive workplaces

HAZEL LEIGHFIELD (p30), of Business Disability Forum’s Built Environment Network gets to work on accessibility

Glyn Hayes of SCI tells us why the failure of the

NAIDEX What’s on at the UK’s leading independent living expo?

CARE SHOW LONDON A look ahead to two days of collaboration in London

CARE INNOVATION SUMMIT Three conference streams to freshen your perspective on care

Home From Home

Kerry Southern-Reason, The Care Home Interiors Company

Since 2001 Kerry Southern-Reason has built up The Care Home Interiors Company to offer exceptional design, in-house manufacturing, and soft furnishings. Over the years, Kerry has become a pioneer in dementia interior design. This expertise has led to her helping her clients secure Healthcare Design Awards (formerly Pinders) in 2016, 2020, 2022, and 2023 in the Dementia Design and Best Interior Design Categories. Using first-hand experience, coupled with best practice dementia advice, she strives to create comfortable environments for those living with dementia.

MONDAY

It is often the case that I will wake at 3am with an idea I’m bursting to share. This Monday was no different, waking up and making a memo note is not unusual before trying to get back to sleep for a few hours before the day begins.

My week often begins at home with the family before the school run making lists sending text messages and emails before dropping the children off at school. After the school-run this Monday morning a scheduled team meeting at company headquarters in Alton, Hampshire. Arriving at work I run through the week’s commitments with my PA then head to the meeting room with my design team to prepare for a client meeting.

Together we meet the customer to discuss a refurbishment project at a nearby care

Home

home. The atmosphere during this type of meeting is generally exciting as the client starts to understand what can be achieved with design creativity. The team gather around mood boards, fabric samples, and layout plans, supplier samples, you name it, it is a very busy meeting.

For me, these meetings are about more than just aesthetics - they’re about creating environments that enhance the lives of care home residents and staff. Together, we analyse the unique challenges of the care home interior, such as accommodating dementia-friendly designs while maintaining a welcoming and homely atmosphere.

By the end of the session, there’s a clear vision in place, and I ensure everyone leaves feeling inspired and aligned on the project goals. No time to rest after this meeting and I’m straight on a call to my marketing team to discuss my 3am idea alarm call! We discuss launching a TikTok shop as a new route to market for the

Left: Every detail of each project is overseen by Kerry

very tactile and comfortable bedding and towels I sell via my Care Home Bedding & More shop which sells high-quality, bedding and towels - adding just a little bit more luxury into the care landscape.

TUESDAY

Yesterday so much was achieved and discussed but it doesn’t stop there. Today a very exciting meeting with a long-standing client to finalise the design for a new care home build. This isn’t just any meeting - it’s a critical meeting to discuss creating a distinctive brand identity for the client’s care home group.

Over hours of discussion and lunch we dive into the finer details of the design: selecting innovative materials, addressing specific design challenges like space optimisation, ensuring every element agreed contributes to a cohesive, memorable experience for residents and visitors. High on the agenda during this meeting was could I and my team create a more appealing interior to encourage family members of all ages to visit and stay longer. My expertise lies in balancing the need for uniqueness with practicality, ensuring that every care home appeals to not just those that live there but their family members too. In this particular care home scheme, it was agreed a games room would be included, complete with board games and electronic gaming stations for the younger generations, this room is definitely going to attract the grandchildren.

“I VIEW EVERY INTERVIEW AS AN OPPORTUNITY TO RAISE AWARENESS ABOUT THE TRANSFORMATIVE POWER OF THOUGHTFUL INTERIOR DESIGN IN DEMENTIA CARE”

KERRY SOUTHERN-REASON

Above: Kerry is very passionate about inspiring young girls and women to follow their dreams

Below: The team gather around mood boards, fabric samples, and layout plans, and supplier samples.

This meeting wasn’t just about the business side of the job, such as budgets, cost-effective solutions and running order of the installation, it was also about ensuring the company ethos of creating home from home environments of quality. Later on I take part in an interview with a YouTube influencer channel to talk about being a female entrepreneur, female stereotypes and just believing in yourself! I am very passionate about inspiring young girls and women to follow their dreams and will take any opportunity to inspire the younger generations.

WEDNESDAY

My achievements were recently recognised on a national level when I was nominated by my local MP as an MP HERoes Businesswoman. Travelling to the iconic Houses of Parliament, I joined a distinguished group of women business leaders to collect my award. The day was a mix of celebration and networking, as I took the opportunity to connect with policymakers and other influential figures.

For me, the event was more than a personal milestone - it was a chance to shine a spotlight on the importance of my work in social care and advocate for more innovative approaches to improving care environments across the UK. It was also an opportunity to really celebrate being a female entrepreneur with likeminded people!

Collecting this award didn’t take up the full day though. In the morning I turned my attention to a personal passion, new business Eden Equine. One little known passion of mine is horses, this year I have poured my energy into the creation of Eden Equine, a horse-riding stables and livery with a mission to support the local

“VISITING THE HOUSES OF PARLIAMENT FOR MY MP HEROES AWARD WAS AN OPPORTUNITY TO REALLY CELEBRATE BEING A FEMALE ENTREPRENEUR WITH LIKEMINDED PEOPLE!”

KERRY SOUTHERN-REASON

Left: Kerry is a pioneer in dementia interior design

Below: Kerry with her MP HERoes Award, presented at the Houses of Parliament

community and more specifically people with PTSD and neurodiverse individuals. This venture is close to my heart, not only because of my lifelong connection to horses but also because of my two neurodiverse children, who thrive in the therapeutic environment of horse riding.

My vision for Eden Equine is to create a sanctuary where people can find healing and joy through interaction with horses, blending my entrepreneurial spirit with my dedication to making a difference in people’s lives. It is also a big hope that local care homes will visit with the people they care for and support to watch the horses and horse riders from the comfort of the shop and café. This morning was taken up with making final decisions about building work on the stables as well as the tack shop and café area.

THURSDAY

The morning sees me take an early call from a Sunday Times journalist who saw my MP HERoes award announcement on Linkedin. The newspaper were keen to secure an interview about my work as a female entrepreneur!

After this, my commitment to my work takes me out of the office and onto the front lines of care home installations. Taking a four hour journey to a care home for on-site installation of an interior, I oversee every detail, from helping to unload an articulated lorry full of furniture and accessories, to furniture placement and the final touches that bring a room to life, such as homely additions like cushions, comfortable bedding etc. My schedule for the day is incredibly busy, however I step out during lunch to take a 45-minute call with a journalist to record a dementia podcast. This podcast is for families of those living with dementia, the aim is to share knowledge that can provide comfort to those families but also to provide them with useful information they can implement practically to improve their lives and the lives of their family members living with dementia.

Balancing these responsibilities is second nature; I view every interview as an opportunity to raise awareness about the transformative power of thoughtful interior design in dementia care. After this interview I’m back to the installation. Leaving late it is straight back home to much needed cuddles with my two children.

FRIDAY

Even with my packed schedule, I remain deeply involved in the day-to-day operations of Care Home Interiors Group. A typical Friday includes catching up on emails, meeting with my PA to coordinate schedules for the week ahead, make important business decisions, and liaise with the finance department to ensure budgets align with project timelines.

I also use this time to make contact with suppliers to discuss orders and delivery timescales. On this occasion I meet directly with customers to ensure their needs are being met. PR and marketing are never far from my mind, as I recognise the importance of maintaining the company’s strong industry presence and reputation. A meeting with my PR company takes place Friday afternoon where advertising budgets, press opportunities and product promotions are discussed with wider plans for the coming months ahead.

SATURDAY

This is a special day. Saturday is just for me and my family to spend time in our lovely home, make time for one another, cook, watch movies, just have a cosy time with each other - perfect!

“PR AND MARKETING ARE NEVER FAR FROM MY MIND!”

KERRY SOUTHERN-REASON

Below: The vision for Eden Equine is to create a sanctuary where people can find healing and joy through interaction with horses

Left: Mucking out the horses on a Sunday morning is a time of mindfulness and relaxation for Kerry

SUNDAY

Mucking out the horses on a Sunday morning is a time of mindfulness and relaxation for me, and actually one of my most treasured times of the week, an activity just for myself before the afternoon, which is the unofficial start of the working week. The company WhatsApp group springs to life as the team and I lay out the itinerary for the week ahead. This involves assigning members of the team to certain installations across the country. Messages fly back and forth, covering everything from which van will be required to make the journey, and what they need to take to the site. By the time Sunday evening rolls in, the team is fully briefed on their Monday morning commitments, leaving me ready to tackle another busy but rewarding week.

Find out more about Kerry’s work at https://carehome-interiors.co.uk/.

EMBRACING INCLUSION

Naidex, at the NEC Birmingham on 19th & 20th March, is the UK’s leading event for accessibility and independent living, bringing together the latest innovations and opportunities for people with disabilities, carers, healthcare and trade professionals.

Are you passionate about advancing accessibility and inclusivity?

Naidex - National Accessibility, Inclusion & Disability Expo: Empowering Independent Living - invites you to explore a diverse range of products and services.

This year’s show promises an unmissable agenda, with 200+ exhibitors showcasing cutting-edge products and services across the most topical sectors; mobility, healthcare, education, lifestyle and technology.

From assistive technology and ideal home adaptations, Naidex offers solutions to break barriers and improve accessibility. Exhibitors include Kymco Healthcare UK, Paralympics GB, Coloplast, Triride, Open Road Access, ITV, Highways England, Hoss Mobility, and many more.

ENGAGING TALKS & PANELS

Naidex is a platform for networking and education. Healthcare professionals can attend CPD seminars and expertled workshops to further professional development. Discover sessions at the Accessibility Hub, covering accessible travel, transforming public spaces, community-driven approaches to challenging accessibility and much more!

The Naidex Main Stage will host a great line-up including Mollie Pearce, Jody Cundy, Shani Dhanda, Jordan JarrettBryan, Ade Adepitan, Amy Pohl, and many other fantastic speakers.

The Mobility Test Track returns this year, providing visitors with a true representation of product performance of mobility vehicles before purchasing. The Naidex Marketplace offers a unique

shopping experience, allowing visitors to browse and purchase daily aids.

JOIN THE FUN

Naidex is more than just an event. Unleash your inner adventurer with the adaptive climbing wall. Explore inclusive sports like boccia, archery, and dance. And don't miss the exciting performances at the Village Green. There's something for everyone!

BUSINESS WITHOUT BARRIERS

Business without Barriers runs alongside Naidex and is dedicated to advancing accessibility and inclusion

in the workplace. This year, Naidex are collaborating with Evenbreak, to host a pioneering recruitment fair. This new addition to Naidex will showcase employers committed to inclusive hiring, seeking talented candidates through the Evenbreak job board.

Naidex is proud to continue to advocate for inclusivity and create an environment for networking and collaboration; and it’s free to attend. Join Naidex 2025 as they celebrate diversity, embrace inclusion, and champion accessibility for all. Spread the word, share the excitement, and register today to be part of this transformative experience!

Check out the full seminar programme, the 2025 exhibitor list, and book free tickets at www.naidex.co.uk.

AN OPEN & SHUT CASE

Ridley Electronics Limited have been offering assistive technology to people in the UK for over 45 years, helping anyone striving for independence in their home or workplace.

How often do you come across a door, which is a serious problem for a person in a wheelchair as they struggle with opening or closing it?

At Ridley Electronics Limited we assist people with overcoming this problem and others like it!

We design and manufacture a range of products to assist with Access and Environmental Controls in the home, like Door Openers, Video Door Intercoms and Window/Curtain Openers. Our principal aim is to enable people to achieve independence using a little technology to give independent control with our products.

Our equipment can be operated by a wide range of controls, depending on the users’ needs and abilities, which are designed to improve clients’ independence and quality of life no matter what their abilities. We are happy to carry out free assessments to enable the user to see, feel and try for themselves. The assessment also allows us to make sure the client is considering the right equipment and the most suitable method of control.

We believe remote technology is key in empowering people and making life more accessible.

We have many products which may be of interest to you - some bespoke made! If you would like to discuss your requirements please call us on 01722 717 878, e-mail RidleyElect@netscape.net or take a look at our website at www. ridleyelectronics.co.uk

DOOR OPENERS

Ridley Door Openers will work remotely with almost any type of doors including fire doors, allowing them to not only be used by someone who has problems unlocking and opening their door but other keyholders who can still open the door as they would have before our door opener was installed, whilst maintaining security.

When our door opener is given the command it will first unlock the door, then open the door to a full 90°. Often a small hand-held Radio Frequency Transmitter can be used to operate the door opener, however, we offer various other methods of control such as ‘No Touch’ Switches,

"WE BELIEVE REMOTE TECHNOLOGY IS KEY IN EMPOWERING PEOPLE AND MAKING LIFE MORE ACCESSIBLE"

Above: Ridley Door Openers will work remotely with almost any type of doors including fire doors Right: Many windows are almost impossible to reach let alone open Below: Our equipment can be operated by a wide range of controls ID

Wall Switch or Long Range Swipe Tag Readers.

We also produce Sliding Door Openers and Multi-door Opener Systems which can automate up to 20 doors in one location.

WINDOW OPENERS

We manufacture four styles of Window Openers; for casement, tilt and turn, rooflights and even sash windows and provide the capability to open and close windows with ease, despite their height or position in your home. They can be operated using a remote controlled transmitter or a switch local to the window.

Many windows are almost impossible to reach let alone open, certainly if you have a disability and we would like to ensure people can have control of their environment using our Window Openers.

We are exhibiting at Naidex Show on stand H160, call in to see a wide range of our products in action!

WHERE THE HEART IS

Specialist housing occupational therapists play a crucial role in the design of new homes and adaptations when enhanced accessibility is a priority, whilst keeping in mind the impact it has on every aspect of a client’s life.

To find out the impact that housing has on health, we speak to Sonia Rosenfelder, Senior Housing Occupational Therapist, Housing Adaptations Team, Brighton Hove City Council; Kate Sheehan, Independent Occupational Therapist; Darren O’Connell, Director, Absolute Mobility, Stuart Barrow, Occupational Therapist/Managing Director, Promoting Independence Ltd., David McHale, Senior Practitioner Occupational Therapist (SPOT), Community Connections Team, Oxfordshire County Council; and Advance Housing’s Senior Development Officer Joanne Bonner, and Head of Investment and Development Graeme Jackson, to ask about their experiences in this field and what improvements they’d suggest.

image: © Stories on Freepik

Where do you work & how long have you been in this post?

Kate: I am an independent practitioner, working in the housing sector, with a passion for an accessible built environment since 1995.

Darren: I am the Director of Absolute Mobility, founded in 2009.

David: I work for Oxfordshire Council’s Community Connections Team. We are a small team consisting of Social Workers, an Occupational Therapist (me) and Community Connectors. We work with adults with learning disabilities and/or autism, their families, care and housing providers, and our commissioners. I’ve been in post for one year.

Stuart: I work for Promoting Independence Ltd, a private Housing Occupational Therapy practice. We have been established 11 years, however, I have been an Occupational Therapist 22 years.

Sonia: I’ve been with the Brighton Hove City Council’s Housing Adaptations Team since 2014.

What made you specialise in housing?

Darren: Working with customers who have difficulty bathing and mobility issues, including age-related challenges, I find it very rewarding that we can support them to find solutions to make their homes safer.

It’s especially meaningful because mobility affects daily activities we take for granted, like showering or bathing. These challenges eventually affect everyone as we age.

I wanted to create a business that supports people with age and mobilityrelated issues, finding solutions that truly change their lives by giving back independence.

Over the years, we’ve helped thousands of people stay safe and independent in their homes. That’s what everyone wants to achieve later in life; remaining in the place where you have all your memories and family while being as safe and independent as possible.

David: I started my Adult Social Care career 20 years ago with Wandsworth Council in South London. I developed an interest in housing/adaptations early on, and I’ve held several Housing OT roles over the years. I enjoy the very real, tangible impact accessible housing has for those that need it and their families.

Sonia: I have always had an interest in the built environment, spending time exploring building sites as a child in the 80s.

Following nine years of working as an OT in different London local authorities

“A HOME IS MORE THAN BRICKS AND MORTAR, IT IS A PLACE THAT NEEDS TO RETAIN THE SAME 'FEEL' WHATEVER ADAPTATIONS ARE FITTED”

KATE SHEEHAN

where I assessed for a range of equipment, adaptation manual handling solutions, I decided to apply for a senior role in a specialist housing adaptations team and relocated to the seaside.

Stuart: During my three year Occupational Therapy degree I attended numerous placements as part of the university education. The one that stood out for me was my final year three month placement at Kent Social Services. I had an adult client supervisor and a children client supervisor for the three month placement.

When we visited people at home, I realised early on the substantial impact we had on the lives of the individuals we visited. Not just the client, but the family and their friends and close neighbours too.

I realised that home adaptations can change lives, remove the need for carers, provide a person with the independence they craved and sometimes enable them to go home from hospital rather than into residential or nursing care.

I found that changing a small technique, or providing some advice on some basic modifications could be done simply and effectively during a visit most often.

Social Services community work was my first job in Swansea, South Wales and I loved every second of it.

Kate: I would like to say it was a planned career move, however this would be untrue!

I relocated to the east end of London to be with my then future husband and the only local job I could find was in social services. I was fortunate at that time to have the most amazing and knowledgeable manager, this led me to becoming passionate about how our clients’ homes and community impact on being able to engage in meaningful and purposeful activities.

It also made me realise that housing has a direct and indirect effect on all of our physical and mental well being.

Tell us about a recent project

David: Working with Advance Housing, a specialist housing association, we will soon open a new four-bedroom house in Kidlington, Oxfordshire. The property will be fully wheelchair accessible; it will have ceiling track hoists in all bedrooms; it will have two accessible bathrooms with a level-accessshowers, a specialist bath and ceiling track hoist.

Careful consideration has been given to bedroom and bathroom sizes, wheelchair turning space, doorway and corridor width, and the kitchen design.

This property will provide a beautiful longterm home for four people with complex needs; the in-house care provider will be present 24 hours per day. In addition to the main house, there will be a self-contained annex in the back garden for a more independent person who needs visiting support only.

Sonia: My client is a bariatric wheelchair user who is unable to use the existing throughfloor lift to access the first floor of her housing association property due to space restrictions. She has been sleeping in the lounge in a profiling bed for some time where space is also a challenge.

I have therefore recommended the addition of a ground floor extension which will become her bedroom. My client will also be able to access the community from the extension via the back garden using her power chair.

This has been a challenging case due to the financial limitations of the Disabled Facilities Grant and some reluctance from her housing association to financially contribute. Works are now finally underway, and the client and her partner are very excited. I am already looking forward to seeing them again when I visit to sign off the extension.

Kate: Sometimes the simple adaptations to a person's home have the largest impact. For example, a recent client of mine whose

“THAT’S WHAT EVERYONE WANTS TO ACHIEVE LATER IN LIFE; REMAINING IN THE PLACE WHERE YOU HAVE ALL YOUR MEMORIES AND FAMILY WHILE BEING AS SAFE AND INDEPENDENT AS POSSIBLE”

DARREN O’CONNELL

property was being adapted for wheelchair access, wanted to return to making cups of tea for herself. She was very specific, it had to be made in a teapot and served in bone china cups!

Plus on a larger scale, her newly accessible kitchen space could not impact on her existing, beautifully designed oak cupboards and worktops.

Having completed an assessment and activity analysis, my client and I spoke to the original kitchen designer about what potential options we could consider. Between us we designed and built a lower level worktop in oak to match the original kitchen units, which included a double socket, small sink with tap and shelves for necessary items.

The outcome has been that my client can choose when she has a cup of tea and is not reliant on either family or carers. This highlights why we must never under estimate the impact small changes can make to a person’s life.

Darren: I recently met with a customer in Kent whose wife had suffered a stroke and was living in a care home while receiving rehabilitation. She was unable to return home until it was a safe environment for her. The client wanted to adapt the ground floor level to create a sleeping environment and a suitable shower solution.

You could tell he had a lot going on; all he wanted was to be with his wife again, to get her back home and to achieve that, they needed the proper facilities in place.

When I met with the husband, I was there to discuss how we could achieve that by looking at different spaces in the property. There was an existing ground-floor WC room off the entrance hallway. My design and discussions with him were to extend that and make it a larger space where we could include a shower and maintain a toilet and basin.

Following those discussions, he then liaised with OTs and discussed it with family members before confirming he wanted to go ahead with the work. It was very tight timing because he wanted to get his wife home within a particular timeframe. Our office staff, the bathroom installers and everyone else involved managed to complete the project, which the customer was delighted with. We did it on time and within budget for the costs agreed with the customer.

On completion of the installation, his wife was back living at home with him, which he was over the moon about - he was reunited with his wife after being without her for several months while she was in alternative accommodation because she couldn’t be at home.

Stuart: We launched the Moving and Handling Show (movingandhandlingshow. co.uk) this year to create an event for everyone involved within moving and

handling arena. We found environmental barriers and access issues are major factors when looking at moving and handling and wanted to combine the skills we have in Housing with providing solutions and partnerships with those within moving and handling as they go hand in hand.

If a house is not suitable for the equipment needs of a person who needs care, the care cannot happen.

How do your clients fund their requirements, and does lack of funds often require you to amend your preferred plans?

Sonia: Depending on property ownership, we either use the Disabled Facilities Grant or, for council properties, housing revenue funding.

We are lucky that our local authority can make additional, discretionary funding available in some cases to top up costs over the £30k of the Disabled Facilities Grant, as we would otherwise often be unable to make recommendations for more complex adaptations. Costs for building works and materials have significantly increased over the years whereas the maximum £30k of the mandatory DFG* has not since 2008.

Additionally, Brighton is built in between the South Downs and the sea, and some areas are very hilly, resulting in feasibility and cost challenges for adaptations, especially relating to wheelchair access where shallow gradients are required for safety and independence. Even access to bungalows is often very steep here.

Stuart: A lot of our clients are funded via their housing provider or the government’s Disabled Facilities Grant. We do work with private individuals and support them with their housing needs.

I have not found there is a lack of funds. I find that the lack of staff and often criteria is what gets in the way, the often named red tape also has an impact as there seems to be many hoops to jump through. The adaptations or housing issues do get resolved eventually in most cases.

Kate: I mainly work in the private sector where adaptation funding is generated by medical legal claims. I am fortunate that these budgets are less restrictive than the public sector, however I never forget it is a privilege to be invited into someone’s home to support them. OTs recommend changes that will allow clients to stay in their own home. This comes with responsibilities, irrespective of funding source, as a home is more than bricks and mortar, it is a place that needs to retain the same 'feel' whatever adaptations are fitted.

Darren: Quite often, the client’s ideal bathroom revamp is to update the entire room, but that comes with additional labour, materials and cost.

FORUM: HOUSING &

“THEY SHOULD SCRAP MEANS TESTING AND CEASE CHARGES ON PEOPLE’S HOMES; IT’S A TWO TIER SYSTEM AND NOT FAIR” STUART BARROW

What we do as a company is look at the space and determine what we need to do to remove what’s there, like a bath, and replace it with a suitable solutionwhether that’s a walk-in bath, a bath with an integrated lifting seat or a shower or wet room solution. We look at how we can keep the budget down while giving them a solution that meets their requirements.

We can undertake the complete bathroom renovation, but in some cases, that doesn’t meet the customer’s budget. If they can’t afford a complete renovation, we need to look at how we can do our work to enable them to achieve their ideal solution at an affordable cost.

For customers who don’t have the full funds available for bathroom projects, we can offer finance solutions to support them with obtaining additional funds. This is available upon request and subject to application.

Grant projects are also available, such as Disabled Facilities Grants, we have worked with the local authority on these cases, these differ dependant on area, if the customer is looking at this option we would signpost to their local authority in the first instance.

David: In my previous Housing OT roles, I have worked directly with individuals and their families. Typically, where an adaptation is needed, I would support the person to apply for a Disabled Facilities Grant (DFG).

images: © Stories on Freepik

The DFG is a means-tested grant which can mean some people are found ineligible for financial support through the grant. For those that need a more costly intervention e.g. a ground floor wheelchair-accessible bedroom and bathroom, the typical build cost can far exceed the maximum DFG which can cause problems finding a top up.

Joanne & Graeme: Advance, as a ‘Notfor-profit’ organisation with charitable status, must obtain funding from external sources for almost all projects, particularly those which cater for people with very complex needs. Our funding comes from many sources and often several different pots of funding need to be used in one single project, such as DFG, NHSE, Homes England and Local Authority grants.

We work very closely with all of these bodies to identify where the housing need lies. In the case of this property (and some other projects), a decision was made to change the client group who would be living there and this meant that the original budget was never going to cover the adaptations that were now required. As such, the project was put on hold for several years until funding from all the different sources was agreed.

How would you like to see the delivery/funding of housing adaptations improved?

Stuart: There are so many local authorities and they are all allowed to create policies and do their own thing. I think universally they should scrap means testing as it’s not required. They should cease charges on people’s homes as it affects the people who have homes or have saved all their lives and is a two tier system and not fair.

I feel they should across the country have agreed contractors in place that are capable of doing core work and they should be given the work weekly and told to get on with it. It’s all government money, thus why can we not procedure key providers and not go for three quotes plus each time and if the need is identified, contract to the provider and get it done.

Kate: The process of obtaining a grant is too long and cumbersome, we need to be thinking of prevention rather than crisis intervention. One thing I would like to see is occupational therapists with housing experience working in primary care and recommending adaptations as early as possible. I would also like to see a public health campaign about ‘planning for your future;’ not dwelling on negatives but explaining the positives of adaptations, because the evidence shows that most of us do not want to move out of our homes.

Stuart: I feel people overlook the benefits of through floor lifts. There are several companies operating within this space and

“NEW-BUILD PROPERTIES SHOULD BE BUILT TO A MORE ACCESSIBLE STANDARD TO ENABLE EASIER ADAPTATION IF REQUIRED IN FUTURE” DAVID McHALE

provision of them quickly and efficiently would enable people to live safely and longer in their own home.

I feel we should be proactive not reactive and if we spent money before it’s needed for enablement, to create independence and to remove the strain from other services like mental health using the DFG pot then everyone benefits and fewer people will need the NHS.

Darren: I would like to see funds for people with severe disabilities or chronic illnesses be more accessible because there are so many hurdles in place, and a lot of people aren’t even aware of funding they could access.

I saw something on the news just last week about the ageing population - people are living longer and needing the proper facilities to be safe and independent at home, which would, in turn, prevent accidents, falls and hospital stays that cost the NHS money.

If someone falls and breaks their hip, they’re in hospital for weeks or months, whereas if the government made it more available for people to have their properties adapted to be safer, there would be less risk of serious injuries. This would prevent extended hospital stays, physio, and all the other follow-up care needed.

image: © Stories on Freepik

David: Inflation has led to build costs skyrocketing in recent years. This means most larger scale adaptations often far exceed the DFG maximum of £30k. Even with some local authorities offering a maximum DFG of £50k using their RRO, many build costs still exceed this. A review of the maximum DFG is overdue.

New-build properties should be built to a more accessible standard to enable easier adaptation if required in future; for example to make the attic a habitable room at the time of the build effectively creates an additional bedroom. This can be very helpful for families where children have great difficulty sharing, perhaps due to autism.

Joanne & Graeme: Our difficulty sometimes lies in pulling together all funding bodies involved in a project to ensure that there is enough grant agreed to be able to deliver the project to the exact specification we need, and within the required timescale.

From our perspective, to use DFG funding as one example, it would be easier if this could be allocated to a property for adaptation, rather than to a specific person. When DFG applications need to be made and several professionals consulted, there is sometimes unclear or conflicting advice on eligibility, and this often causes delays to a project. An additional problem that naturally follows on from this is that each pot of funding is usually allocated on an annual basis, so where we have extensive delays, we run the risk of going past the specified completion date, which in turn risks losing the funding.

Sonia: I would welcome an uplift of the maximum £30k for the DFG. Also, an increase of the £1k limit which makes something into a ‘major adaptation’ i.e. other professionals being required to refer to my team to meet client needs.

Local authorities are under enormous pressure to deliver adaptations in a timely manner and whilst many struggle with budgets, we cannot currently expect any additional Occupational Therapy posts being created to reduce the overall time it takes to assess our clients’ needs.

Any other suggestions?

Stuart: I feel people overlook the benefits of through floor lifts. There are several companies operating within this space and provision of them quickly and efficiently would enable people to live safely and longer in their own home.

I feel we should be proactive not reactive and if we spent money before it’s needed for enablement, to create independence and to remove the strain from other services like mental health using the DFG pot then everyone benefits and fewer people will need the NHS.

“I GET TO SHARE THE JOY OF THE RESIDENTS WHOSE LIVES WILL SIGNIFICANTLY BE IMPROVED BY MOVING INTO HOUSING SUITABLE FOR THEIR NEEDS”

SONIA ROSENFELDER

Sonia: In addition to adapting retrospectively and advising our in-house architect team on accessibility of new builds in the planning stage, we also advise our housing department on the suitability of properties offered to disabled residents needing alternative accommodation. This is an extremely rewarding part of my role as I get to share the joy of the residents whose lives will significantly be improved by moving into housing suitable for their needs.

Kate: If I could wave a magic wand, I would really like to see all adaptations designed aesthetically. As one of my very wise friends used to say ‘white plastic is definitely not fantastic’ in anyone's home!

Darren: There are groups that provide support for people with specific conditions, which help them through the process of accessing or raising funds for adaptations.

Dealing with a diagnosis of a chronic illness is challenging enough, but having to navigate finding proper support can feel like climbing a mountain. It is worth connecting with online communities or local support groups where others can guide you through the experience.

In my years in this industry, I’ve unfortunately met many people who, due to urgency or budget constraints, opted to use general builders rather than adaptation specialists.

My advice is to speak to the right people - speak to an occupational therapist, do your research, and make sure anyone you’re working with understands specific conditions and specifies the right products along with utilising the right installers for the project.

Using a general builder might result in an aesthetically pleasing bathroom, but it may not properly address your specific needs. It’s disheartening when I hear from people who have invested in a new bathroom yet still don’t have the appropriate solution they require.

David: Here in Oxfordshire, we are working hard to improve the housing opportunities for people with learning disabilities and/ or autism, and have created two new Housing Commissioner posts funded through the Better Care Fund process to support with obtaining new properties and better use of existing housing stock including driving up quality.

k Sonia Rosenfelder sonia.rosenfelder@brighton-hove.gov.uk

K Joanne Bonner/Graeme Jackson www.advanceuk.org

K Stuart Barrow www.promoting-independence.co.uk & www.otac.org.uk

K Darren O’Connell www.absolutemobility.co.uk FORUM:

Creating accessible homes is vital for supporting independence, safety, and dignity for people with disabilities and older adults, and central to this effort is the Disabled Facilities Grant (DFG). However, says Amy Francis-Smith, RIBA, despite its potential to transform lives, the DFG’s current limitations and the uncertainty surrounding promised funding increases leave room for improvement.

BUILDING INDEPENDENCE

The DFG enables local authorities to fund necessary modifications such as widened doorways, accessible bathrooms, and other adaptations that improve safety and mobility. It is particularly significant for those who wish to remain in their homes rather than move to costly assisted living facilities or care homes.

For many, these changes mean regaining independence and avoiding unnecessary hospital visits caused by preventable accidents, such as falls.

While the government recently pledged to increase DFG funding by £86 million, allowing for nearly 8,000 additional adaptations, the timeline for these changes remains uncertain. Meanwhile, the existing £30,000 grant cap in England, unchanged since 2008, often falls short of covering the actual costs of complex adaptations. With inflation driving up prices, the gap between funding and need continues to grow.

One of the most pressing challenges with the DFG is the delay in delivering adaptations. Many local authorities struggle to meet the recommended six-month timeframe, leaving individuals waiting far longer - sometimes years - for critical modifications. These delays not only impact quality of life but can also result in unsuitable adaptations by the time they are installed, as needs may change over time.

UNLOCK FULL POTENTIAL

Awareness is another hurdle. Studies have shown a significant portion of those eligible for the DFG are unaware of its existence. This includes both homeowners and landlords, who might be more willing to make adaptations if they understood the grant’s scope and benefits. Efforts to simplify application processes and improve public outreach could unlock the full potential of this vital programme.

While navigating these systemic challenges, innovative products like homelifts continue to demonstrate how proactive adaptations can transform lives. For instance, the Stiltz Trio Classic L offers a practical and stylish solution for multi-level accessibility. Its larger platform and near-level entry provide wheelchair users with ease of use and safety.

A FUTURE-PROOF INVESTMENT

Compact and energy-efficient, this homelift fits seamlessly into properties without significant structural changes, making it a future-proof investment for those planning to age in place.

“INNOVATIVE PRODUCTS LIKE HOMELIFTS DEMONSTRATE HOW PROACTIVE ADAPTATIONS CAN TRANSFORM LIVES”

Incorporating adaptations like Stiltz’ products and other accessibility upgrades not only improves day-to-day living but also alleviates long-term healthcare costs. With the DFG as a key enabler, ensuring its efficient delivery and increased funding is essential.

By raising awareness, streamlining processes, and advocating for timely updates, Designers, Access Consultants, and Occupational Therapists can play a pivotal role in making inclusive homes a reality. The path to accessible housing is a shared responsibility, and with the right focus, we can empower individuals to live safely, independently, and with dignity in the comfort of their homes.

For further information, visit www.stiltzhealthcare.com/disabled-facilities-grant

Above: Stiltz have built their brand into a household name

Homelifts

Installed

Reconnect with your home

Continue to live safely and independently in the home you love, with a Stiltz Homelift. Cost-effective, straightforward installation into a room which suits your lifestyle, carried out by our own expert engineers for added peace of mind.

Size of a small armchair

BUILDING BRIDGES

Those of us with an interest in inclusive design know full well the intrinsic link between our homes and our health. Lauren Walker, Professional Advisor at the Royal College of Occupational Therapists, explains how we can improve the links between housing and hospitals.

There’s no shortage of studies and reports demonstrating the positive links between a home that’s safe, warm and accessible, and the health and wellbeing of its occupants. Likewise, the health and economic costs of hazardous homes are well-documented.

Multiple health and housing policies acknowledge the importance of homes in reducing illness and accidents, and promoting recovery. One area of note is the role of housing in both preventing and enabling people to be discharged effectively from hospital.

The NHS Community Rehabilitation and Reablement Model, which describes best practice in supporting people to recover well after a hospital admission, states that discharge planning should: ‘Consider the home environment… so that any issues can be identified and planned for at an early stage (e.g. need for equipment or adaptations.)’ 1

Likewise, the Disabled Facilities Grant (DFG) delivery guidance applauds jointly commissioned health, social care, and housing schemes that fund adaptations enabling people to leave hospital sooner, as part of a ‘home first’ approach 2

Despite this recognition of the intrinsic link between homes and health, initiatives that bring together discharge and adaptations teams are still very localised and far from the norm. The consequences of this are both personal and societal. Every month in 2024, over 100 people remained in hospital over a fortnight longer than necessary because they were waiting for suitable housing or adaptations3

“ADDITIONAL FUNDING ALONE ISN’T ENOUGH TO ENSURE THAT EVERYONE RECEIVES THE ADAPTATIONS THEY NEED, WHEN THEY NEED THEM”

LAUREN WALKER

People who stay in hospital longer than needed are at higher risk of hospitalacquired infections and of losing mobility and independence 4. This not only impacts the person, but also the public purse. It’s estimated that poor housing costs the NHS £1.4 billion per year 5

So, what can be done to help local authorities and NHS trusts turn good policy into good practice when it comes to ensuring that people can recover well at home after a hospital stay?

JOIN THE DOTS

Since becoming Secretary of State for Health and Social Care, Wes Streeting has made a strong commitment to developing a ‘neighbourhood health service.’ This rightly recognises that community and home-based services are vital in helping people to recover from illness, as well as preventing ill-health in the first place.

Likewise, the recent announcement of new short- and long-term social care reforms aims to keep people out of hospital and living at home independently, for longer.

Meanwhile, Deputy Prime Minister and Housing Secretary Angela Rayner has committed to driving up housing standards, ensuring that residents have safe and well-maintained homes.

It’s vital that the UK Government tackles these as inter-departmental issues, with good housing a necessity for good health. This not only means that homes should be warm, dry, and in good repair, they must also be accessible for people of all ages and needs.

INVEST WISELY

Ministers must quantify the positive impact that housing and communitybased interventions have on demand for acute and secondary health care. Expenses incurred by local authorities providing social care, adaptations, and housing services often result in significant savings elsewhere in the system.

For example, the estimated £9 billion cost of improving the 2.4 million homes in England with the most serious health and safety hazards would pay for itself in nine years based on NHS savings 6 Health and housing both featured prominently in the autumn budget but were discussed in largely separate terms. Positively, an £86 million increase to the Disabled Facilities Grant (DFG) was announced for the next financial year. This has since been supplemented by an additional £86 million for the current year, as part of the newly announced social care reforms. The intention of this investment is to support around 7,800 more home adaptations for older and disabled people.

This is good news, but additional funding alone isn’t enough to ensure that everyone receives the adaptations they need, when they need them. A review of the DFG meanstest and upper limit of £30,000 is long overdue, with increasing numbers of people missing out on essential adaptations due to rising costs. The Government has agreed to review the funding cap and must act on this commitment quickly.

“IT’S VITAL THAT THE UK GOVERNMENT TACKLES THESE AS INTERDEPARTMENTAL ISSUES, WITH GOOD HOUSING A NECESSITY FOR GOOD HEALTH”

LAUREN WALKER

DISCRETIONARY GRANTS

Aside from cost concerns, too many people wait far too long for DFG-funded adaptations due to workforce shortages and inefficient processes. One common barrier is the time taken to complete DFG means-test eligibility. There are several good, localised examples of councils collaborating with NHS trusts to use discretionary grants to remove the means-test for adaptations that speed up hospital discharges.

These approaches should become the norm country-wide, recognising that any additional costs for local authorities are highly likely to be recouped by NHS savings arising from shorter hospital stays and improved recovery for patients.

There are well-known workforce shortages across the health and care system which impact the efficiency of adaptations. Occupational therapists are one essential part of this equation, as they work across health, social care and housing services, supporting people to rehabilitate in hospital and at home, as well as being intrinsic to inclusive design and adaptations.

The Government must invest in recruiting and retaining occupational therapists whilst ensuring that their skills, along with those of the whole adaptations workforce, are put to best use.

Resources such as Adaptations Without Delay7 provide a practical framework to help housing services deliver adaptations more efficiently by reconsidering when and how occupational therapists should be involved.

Illustration: Designed by gstudioimagen/Freepik

BUILD FOR A HEALTHY FUTURE

The Government’s plans for health and social care are clear that prevention is better than cure. There is an emphasis on the need to shift from reactively treating ill health to proactively preventing it from occurring. Housing has an essential role to play in this ambition.

Adapting existing homes is just one part of the puzzle. If all newly built homes were designed with accessible features from the outset, far fewer people would experience illness, injury and loss of independence due to an unsuitable home environment. Fewer retro-fit adaptations would be needed, and those that were still required would be quicker, easier, and cheaper to install.

When the previous Government consulted on raising the accessibility standards of new homes in 2020 an overwhelming 98% of respondents supported the introduction of mandatory accessibility standards 8. The positive impact upon NHS and social care services was noted, alongside multiple financial, societal and personal benefits.

Despite this, over four years later, no action has been taken to implement a new accessibility standard. This is a significant failing, and something that the current UK Government must urgently act upon.

“AT PRESENT, ONLY AROUND 9% OF HOMES IN ENGLAND HAVE THE FOUR MAIN ACCESSIBILITY FEATURES TO BE EVEN ‘VISITABLE’ BY A PERSON WITH MOBILITY DIFFICULTIES”

LAUREN WALKER

At present, only around 9% of homes in England have the four main accessibility features to be even ‘visitable’ by a person with mobility difficulties9. The Government has committed to build 1.5 million new homes over the next five years 10. If they do this without incorporating accessibility standards, they will further compound an existing problem.

Conversely, if they implement access standards for all new homes, they will establish an important turning point in recognising the links between health and home. Not just for those leaving hospital, but for the health of current and future generations.

Find out more at www.rcot.co.uk ID

FOOTNOTES:

1. A community rehabilitation and reablement model

2. Disabled Facilities Grant (DFG) delivery: Guidance for local authorities in England - GOV.UK

3.

4.

5.

6. BRE_the_Cost_of_ignoring_Poor_Housing_Report_Web.pdf

7. Home Adaptations Without Delay Planning Guide - RCOT

8. Raising accessibility standards for new homes: summary of consultation responses and government response - GOV.UK

9. Insight report: A forecast for accessible homes Habinteg Housing Association

10. Our plan to build more homes - GOV.UK

INNOVATION, INSPIRATION, COLLABORATION

Care Show London 2025 is set to take the spotlight on 30th April & 1st May at Excel London, bringing together social care professionals to shape the future of the sector. Molly Benson, Content Producer, highlights why Care Show London is a key attraction for anyone in the social care industry.

As the Care Show London returns for its second year, the event promises to be more impactful than ever; providing a crucial meeting point for social care leaders, professionals, and innovators committed to advancing the sector.

This year’s event will focus on addressing the evolving needs of adult social care, including regulatory updates, workforce development, dementia care, sustainability, catering and nutrition, and the critical role of digital transformation. Attendees will find themselves equipped with the tools,

Above: This year’s event will focus on addressing the evolving needs of adult social care

"INTIMATE, SPECIALIST SESSIONS WILL PROVIDE TAILORED GUIDANCE AND PRACTICAL TIPS FOR SPECIFIC CHALLENGES IN THE SECTOR”

MOLLY BENSON

insights, and strategies to navigate the latest challenges.

With an extensive two-day conference programme spanning six theatres, including live cooking demonstrations from our inaugural Catering, Hydration & Nutrition Theatre, Care Show London offers an unparalleled platform to stay updated on the latest policies, discover emerging trends, and connect with colleagues from across the sector. Don’t miss the chance to be part of this dynamic, future-focused event!

KEY THEMES & TRENDS

Care Show London 2025 will open conversations on the most pressing issues and transformative developments in the sector, with an emphasis on practical solutions and positive outcomes from sector experts.

Building on last year’s success, and invaluable contribution from our Advisory Board, the conference programme has been enhanced with themes reflecting the sector's current priorities and will focus on addressing some of the most critical and transformative areas in the social care sector.

Regulatory updates, funding, and government recognition will take centre

SESSION HIGHLIGHTS 2025

Wednesday 30th April

1.10pm An update on CQC’s Dementia Strategy (Keynote Theatre)

1.55pm Using generative AI to drive efficiency (Technology Theatre)

2.05pm Cultural care: providing pastoral support for your international recruits (People & Business Theatre)

3.30pm Thoughtful food: the importance of managing blood sugar levels (Catering, Nutrition & Hydration Theatre)

Thursday 1st May

10.55am Caring for the environment: how to meet CQC’s sustainability requirements (People & Business Theatre)

2.10pm Better planning, better care: budgeting and menu planning made simple (Catering, Hydration & Nutrition Theatre)

2.30pm The Decaf Project: a trailblazer in fall reduction (People & Business Theatre)

3.10pm Routes to funding: developing a business strategy for digital transformation (Technology Theatre)

Speakers in six dynamic theatres will be offering practical insights and forward-thinking strategies

Above: The conference programme brings together the key thought leaders and experts from across the adult social care sector

Left:

SPEAKER HIGHLIGHTS

Stefan Kallee, Deputy Director of Adult Social Care, Care Quality Commission

Sue Sheath, Director of Regulation and Quality Improvement, Barchester Healthcare

Claire Smout, Head of Digital Skills, Skills for Care

Gavin Edwards, Social Care Lead, UNISON

Dr Jane Townson, CEO, Homecare Association

Samuel Mort, Hotel Services, Care UK

Jennifer Pearl, Member of National Co-Production Advisory Group, Think Local Act Personal

James Bullion CBE, Chief Inspector of Adult Social Care and Integrated Care, Care Quality Commission

Kathryn Smith OBE (below), Chief Executive, Social Care Institute for Excellence

Peter Skinner, Programme Director, Digitising Social Care, NHS England

Eva Humphries, Clinical Nutritionist, Whole Food Warrior

stage, with prominent voices identifying clear actions for change. We will delve into the ongoing discussions around funding and policy advocacy, examining ways to secure better financial support for care services and prepare for new policy changes.

Workforce empowerment and wellbeing will also remain a core focus, as the sector grapples with ongoing recruitment challenges and the need for effective retention strategies, all while prioritising mental health and workforce resilience.

The integration of innovative care solutions will be explored, with a focus on how technology is enhancing care efficiency and personalisation. This will range from AI and robotics to data-driven decision-making.

With updated guidance on catering and nutrition within care settings, our brand-new Catering, Hydration & Nutrition Theatre will offer insights into improving the quality of catering in care. Sustainability also continues to rise in importance as environmental concerns grow, prompting care providers to explore greener practices without compromising on care quality or cost.

Through this diverse and comprehensive programme, care providers will gain practical, real-world solutions that they can immediately apply to improve care delivery and drive positive change within their organisations.

OUR CONFERENCE THEATRES

Care Show London will feature six dynamic theatres, offering practical insights and forward-thinking strategies to elevate all aspects of care provision.

The Keynote Theatre invites you to delve into the future of social care with top speakers, including representatives from the CQC, Homecare Association, UNISON, Barchester Healthcare, and don’t forget to stay tuned for our upcoming headline speaker announcements!

Topics will include navigating the shifting regulatory landscape, funding for care providers, dementia care, and making a real impact on national care policies. Learn how to thrive in a rapidly changing environment, improve your CQC ratings, and achieve excellence in service delivery.

The Catering, Hydration & Nutrition Theatre offers advice on ensuring residents stay properly hydrated and nourished, whilst also paying close attention to medical conditions and specific dietary requirements and preferences is no easy task, and demands creativity, skill, and staying up to date with official guidelines. With the cost-of-living crisis adding an additional financial burden to the mix, care catering has become a focal point for innovation.

Above: The extensive two-day conference programme spans six theatres

From the brain food benefits of Omega 3 to digestible tips on budget-friendly menu planning, the expert-led sessions will be packed with flavourful insights to help improve nutrition in care settings. With a selection of live cooking demonstrations explore the future of care catering, from sustainable food solutions to vegan and vegetarian meal planning, find out what’s next in care catering!

Embrace digital transformation in the Technology Theatre with sessions on the latest innovations in care technology. From AI ethics and implementation to up-skilling your workforce, we’ll explore how new tech is helping to enhance care delivery, improve efficiency, and ensure better outcomes for service users. Gain practical advice on implementing these technologies within your care setting, as well as guidance on cybersecurity and regulatory compliance.

The newly reimagined People & Business Theatre will bring together the most pressing elements of workforce wellbeing and business sustainability. This theatre will focus on building a resilient, motivated workforce while also addressing the financial sustainability of care businesses. Explore strategies for overcoming recruitment challenges, maintaining mental health in the workplace, crisis management strategies, and even hear from a panel of our very own Thirty Under 30 Award winners.

Additionally, discover trailblazing

"CARE SHOW LONDON OFFERS AN UNPARALLELED PLATFORM TO STAY UPDATED ON THE LATEST POLICIES, DISCOVER EMERGING TRENDS, AND CONNECT WITH COLLEAGUES”

MOLLY BENSON

NOW

Join your peers and colleagues for two unmissable days in London and register for your free ticket here https://care-show-london-2025.reg. buzz/inclusive-design or scan the QR code.

projects in fall prevention, meeting sustainability requirements, and explore how specific language impacts public perceptions of the sector.

This year, we’re also proud to partner with The Outstanding Society who will be hosting interactive panel sessions in their Learning Lounge and Care Providers’ Voice who will be hosting insightful presentations from sector experts in their dedicated theatre. These intimate, specialist sessions will provide tailored guidance and practical tips for specific challenges in the sector.

Care Show London 2025 is where the social care sector comes together to transform, innovate, and thrive. Don’t miss out on this essential opportunity to stay ahead of the curve, network with industry peers, and unlock strategies that will drive your success in this ever-evolving sector. Join us this April and be part of the conversation that will shape the future of social care. ID

LEFT: Join your peers and colleagues for two unmissable days in London

LET’S GO TO WORK!

As many employers are looking to encourage staff back to the workplace, Hazel Leighfield and Lucy Ruck of Business Disability Forum explain how the need for workspaces to be designed and developed with inclusion in mind has never been more important.

Business Disability Forum’s Built Environment Network was set up by Hazel Leighfield and Lucy Ruck, who now run the group bringing together industry leaders and disability professionals to share best practice and foster

All images © Business Disability Forum Above: Include disabled employees in discussions about usability and practical needs

innovation in workplace design. Here they explore how to get workspace design right for disabled colleagues from start to finish as well as the benefits inclusive design can bring for employers and businesses more widely…

THE NEED FOR INCLUSIVELY DESIGNED WORKPLACES

In many ways, building accessibility is quite an old topic. It was a particular focus of the Disability Discrimination Act, which was introduced 30 years ago. There were many conversations about ramps, lifts and toilets, back then. These issues are still important today, but we also know that the needs of disabled people go far beyond these basic requirements. After all, there is no point having a ramp if someone must navigate a heavy door to get into the building or a voice activated lift that cannot be used by someone with a stammer or speech difference.

Nearly 1 in 4 people in the UK has a disability and so disabled people represent a significant part of the workforce and talent pool for employers. There is much research to show that companies leading in disability inclusion see better productivity and financial outcomes, including higher revenue and profit margins when employees have what they need in the workplace. Accessible workspaces can also enhance employer brand and promote trust and strengthen reputation.

It is never too late to think about inclusion, but it can save money and time to think about it from the outset. Retrofitting is often expensive, and sometimes, just not possible. So, thinking about the design needs of disabled colleagues upfront can often be the difference between ‘included’ or ‘excluded’. Some inclusive design elements, such as considering colour contrast or tactile features on wayfinding signage, can come at a minimal cost if included from the outset and bring benefits for everyone.

WORKPLACE BARRIERS

When designing workspaces, however, it is important to remember that the majority of disabilities (up to 80 per cent) are less visible, meaning that it is not always possible to know who in your workplace has a disability. Therefore, to create an inclusive workspace, you must consider a wide range of needs, not only physical but also communication and sensory.

Some of the common design barriers that we have come across in workspaces include:

Static lighting and temperature controls that do not account for individual needs or cannot be customised.

Open plan offices with a lack of quiet spaces or easy to access focus rooms.

• Wayfinding systems designed for aesthetics rather than functionality, such as unsuitable signage with poor colour contrast or non-tactile maps.

Style prioritised over accessibility. Pathways obstructed by decorative

“IT IS NEVER TOO LATE TO THINK ABOUT INCLUSION, BUT IT CAN SAVE MONEY AND TIME TO THINK ABOUT IT FROM THE OUTSET”

LUCY RUCK

Case Study

HSBC UK: Winner of the Disability Smart Inclusive Built Environment Award 2024

HSBC UK carried out focus groups and surveys with a broad range of colleagues with disabilities and diverse needs to better understand the needs of disabled people using branch services.

A lack of braille signage, limited turning space for wheelchairs and glazed branch counters causing issues for staff and customers with hearing loss, were some of the key issues identified.

This led HSBC UK to open HSBC’s most accessible, inclusive, sustainable, and digital branch yet in the centre of Sheffield and to develop its Global Accessibility and Inclusion Design guidelines. These guidelines provide design best practice to enable the consistent delivery of accessible and inclusive branches and workplaces.

elements like large plants or unnecessary furniture.

Inaccessible or non-intuitive technology, from lifts to drinks machines.

• Inadequate emergency evacuation provisions or options, including sound-only fire alarms and limited evacuation chairs, which staff have not been trained to use.

• Security features like heavy fire doors, inaccessible door keypads, or manual only entry systems, which can hinder people with physical disabilities.

• Maintenance gaps that render existing accessibility features unreliable or unsafe.

• Colleagues unaware of accessible features and how to access or book them.

• Inaccessible routes to the building, kerbs, poor external signage, or no arrival instructions.

Often, removing barriers for disabled people helps to improve accessibility for everyone.

DESIGNING WITH INCLUSION IN MIND

So, how do we get it right? Consultation is king when it comes to designing workspaces that are inclusive and accessible, and you will often be surprised by what you learn when you ask people what they actually need.

When you start a project, such as a new lift system, consult disabled employees or focus groups from the planning stage onwards. As mentioned previously, you will not necessarily know who has a disability, so make sure that all colleagues are invited to take part in the consultation process.

Find out how people use the current lift, and where the barriers might be. With some touch screens, you can have a text to speech function, where it can read out the options, so that you can select the right floor. Also, consider Braille signage in your lift. Often the best solutions have choice built into them, so that they work on many levels and not just for one group of people.

Have inclusive design standards to ensure you build your minimum standards into all planning such as intuitive layouts with consistent navigation across all levels of the building. Ensure both physical and digital spaces are fully accessible, including room booking systems and workstations. Involve neurodivergent colleagues in the process, as they will have some fantastic insights that will benefit everyone. Think about your lighting, and how this can be adjusted, temperature control, modular layouts to create different spaces, as well as colour schemes. Let’s face it, those busy high contrast patterned carpets or rugs can be disorientating for most of us, but if you are neurodivergent, they can lead to sensory overload.

Embed inclusive design principles into procurement processes for furniture, materials, and technology (more on how to do that below) and, finally, regularly audit your work to make sure that any new design features work and continue to work as intended. Often, it is not only disabled colleagues who experience the benefits and welcome the addition of inclusive design features. Make any changes needed based on the feedback you receive.

INVOLVING THIRD PARTIES & SUPPLIERS IN THE PROCESS

Involving third parties and suppliers in the conversation early on and throughout is important. You need everyone to understand and to be onboard with your vision. We are regularly asked how best to do this. Here are some pointers:

• In our experience, facilities, health and safety, and estates teams are often engaged too late in the process when it comes to accessibility and inclusion. Involve them early on along with accessibility consultants and architects. This way everyone’s goals will be aligned.

Ask accessibility consultants about potential design oversights and legal compliance. Include disabled employees in discussions about usability and practical needs.

Work with a wider team of stakeholders to implement universal design without compromising function or brand aesthetics.

Above: It is not always possible to know who in your workplace has a disability

“TO CREATE AN INCLUSIVE WORKSPACE, YOU MUST CONSIDER A WIDE RANGE OF NEEDS, NOT ONLY PHYSICAL BUT ALSO COMMUNICATION AND SENSORY" HAZEL LEIGHFIELD

• Question technology providers about integration and usability of assistive tech, including compatibility with existing systems.

• Think about other suppliers, do their products meet your design standards? This includes everything from fixtures and fittings to vending machines and photocopiers. Provide all suppliers with a list of your accessibility requirements.

• If you are looking at developing a new workspace, consult with landlords early on so you know how committed they are to providing and improving accessibility.

• After implementation, conduct accessibility audits and consult disabled employees to evaluate the success of the design.

• Develop long-term maintenance strategies to ensure accessibility features remain functional.

INCLUSIVE & SUSTAINABLE DESIGN

All employers and businesses need to consider how they can operate in a more sustainable way. The good news is that designing workplaces with accessibility and inclusion in mind can also be good for the environment. Integrate universal design principles with eco-friendly materials that are durable and sustainable. Incorporate energy-efficient, accessible technologies like automated doors, smart adjustable lighting, and temperature controls.

Build adaptability into workspaces to meet diverse needs but also to reduce wasted space. Use multi-purpose modular furniture and layouts that can be easily adapted and reconfigured.

Also consider maximising on the use of natural light and ventilation. This is good for health and well-being as well as the environment. Ensure green initiatives, such as recycling systems, are fully accessible to all employees, i.e. accessibility of bins and employee communications around any new initiatives.

You’ll find that improving accessibility for disabled employees will result in an improved and more productive work environment for everyone!

"REMOVING BARRIERS FOR DISABLED PEOPLE HELPS TO IMPROVE ACCESSIBILITY FOR EVERYONE"

ABOUT The Built Environment Network

Below: Consult disabled employees to evaluate the success of the design

We launched Business Disability Forum’s Built Environment Network last year to help our Members to share and learn from each other’s challenges and innovations around inclusive workplace design.

We are focusing on both macro and micro design issues, so everything from global design standards for new builds to refurbishments to accessible meeting pods and disabled parking provision.

We help Members conduct premises audits tailored to their organisations, ranging from light-touch reviews to in-depth projects, addressing workspaces at various stages of design, construction, or occupation. We also provide bespoke training for facilities teams, HR, and leadership to better understand workplace accessibility needs.

Through our work we hope to dispel some of the common myths that exist around inclusive and accessible designparticularly that inclusive design is expensive, difficult and not as aesthetically pleasing - and instead show the benefits that it can bring for everyone.

A POSITIVE

PATHWAY

Over the years, Paul Smith, Director of Foundations, has seen private sector, systems-thinking approaches introduced into many Disabled Facilities Grant (DFG) systems. On the surface, these methods seem efficient - streamlining processes and delivering results quickly. But as time has gone on, he has become more concerned about their limitations…

These approaches often reduce people to a list of needs and adaptations, missing the bigger picture of their lives. The result? A process that delivers functional but uninspired outcomes, with little room for genuine transformation.

Take Sue, for example. When she applied for a DFG, the outcome was a functional adaptation to her bathroom - a shower area, grab rails, and not much else. These changes addressed her immediate safety concerns, sure, but they didn’t touch on the bigger challenges she faced: isolation, a loss of confidence, and a deep need to feel independent again.

“It felt like they were just checking boxes,” she said. “No one asked me how I wanted to live.”

“THERE’S A BETTER WAY - A WAY THAT SEES THE PERSON, NOT JUST THE PROBLEM, AND PLACES THEIR GOALS AND DREAMS AT THE CENTRE”

PAUL SMITH

Sue’s experience highlights what happens when we prioritise speed and efficiency over truly understanding the individual.

This is why the recent Demos report, The Motivational State, really struck a chord with me. The report challenges the transactional, one-size-fits-all approach we’ve become so accustomed to in public services. Instead, it advocates for putting relationships, strengths, and aspirations at the heart of delivery. It has reinforced my belief that there’s a better way - a way that sees the person, not just the problem, and places their goals and dreams at the centre.

Home Improvement Agencies (HIAs) and their caseworkers are already helping to deliver this vision. Unlike the private sector models I’ve observed, HIAs take a holistic view of people’s lives. Their caseworkers don’t just manage adaptations - they build relationships, understand aspirations, and act as advocates.

Imagine if Sue’s caseworker had started by asking her, “What do you want your life to look like?” From there, they could have co-created a plan that addressed not just her bathroom but her whole life; perhaps by incorporating voice-activated technology to make daily tasks easier or connecting her with a local social group to help her feel less isolated.

The beauty of this approach is that it’s not about spending more, it’s about spending smarter. Addressing root needs upfront reduces inefficiencies and avoids costly follow-up visits or fixes. It ensures adaptations meet both immediate and long-term goals.

Image: Ronald Carreño/Pixabay

"IT’S NOT ABOUT SPENDING MORE, IT’S ABOUT SPENDING SMARTER”

PAUL SMITH

Caseworkers are the glue holding this all together, coordinating between contractors, service providers, and community groups to create a seamless process. This kind of proactive planning doesn’t just save time and money, it also frees up capacity within public sector teams to support more people effectively.

When we fail to take this broader view, the consequences can be serious. If Sue’s adaptation only addressed her physical safety without considering her emotional and social needs, it’s likely to fail in the long run. She might continue to struggle with daily tasks, lose confidence, and become increasingly isolated. In the worst cases, this could lead to a decline in her health, requiring her to move into residential care.

Above: Addressing root needs upfront reduces inefficiencies and avoids costly follow-up visits or fixes Below: Caseworkers are the glue holding this all together, coordinating between contractors, service providers, and community groups to create a seamless process

This would not only be devastating for Sue but also a significant waste of the DFG investment, with additional costs for the public sector.

Collaboration is key to avoiding these outcomes. Local authorities, HIAs, contractors, and community organisations need to work together seamlessly. Charities like Age UK can offer befriending schemes to combat isolation, while partnerships with smart-home companies can provide solutions like remotecontrolled heating or fall-detection systems. By bringing these services together, we can create a support network that empowers individuals to live fuller, more independent lives.

The Demos report has made me more convinced than ever that this approach isn’t just possible; it’s essential. It demonstrates how public services can move beyond transactional models to build meaningful relationships and focus on people’s strengths and aspirations. Aligning DFG practices with these principles has the potential to deliver real, lasting change.

Consider Sue’s journey in this newly imagined system. Rather than receiving a standard adaptation, she benefits from a thoughtfully tailored plan that makes her home accessible while helping her reconnect with her community. It restores her confidence and equips her with the tools to live more independently. This isn’t just about delivering a better public service, it’s about developing a smarter, more sustainable approach that genuinely meets individual needs.

Could this be the moment to use Disabled Facilities Grants as a true pathway for independence, dignity, and fulfilment?

Find out more at www.foundations.uk.com ID

Images: (above) Gerd Altmann (below) StartupStockPhotos/ Pixabay

SHAPING THE FUTURE OF CARE

Leaders in healthcare are invited to attend the Care Innovation Summit, a multi-stream conference designed for the industry’s most influential figures to connect, be inspired, and grow.

Born from two of the most influential conferences in care, Future of Care Leaders Conference and Dementia Summit, the Care Innovation Summit will take place on the 19th June 2025 at the Business Design Centre, London. The conference will feature three dynamic conference streams, focusing on case studies of success, new research, real innovative ideas and business support: Dementia Summit: Dive into practical strategies and cutting-edge research for supporting individuals living with dementia.

Future of Care: Examine emerging trends, challenges and opportunities shaping the future of care services.

Healthcare Design & Build: Discover the latest innovations in healthcare projects, from sustainable new builds to cost-saving refurbishments, improving care delivery and project success.

WHAT MAKES CARE INNOVATION SUMMIT DIFFERENT?

Personalise your experience and focus on the areas that matter most to you, with the opportunity to choose from three unique streams of content. Take advantage of dedicated networking and social breaks to connect with over 500 of the brightest minds in healthcare.

Engage in interactive sessions that encourage open discussions, collaboration, dive into industry case studies and shared insights, ensuring you leave with fresh perspectives and actionable takeaways.

Stay updated for more details on the programme, speaker announcements and other exciting features as the event date approaches. Book your ticket here.

“DISCOVER THE LATEST INNOVATIONS IN HEALTHCARE PROJECTS, FROM SUSTAINABLE NEW BUILDS TO COST-SAVING REFURBISHMENTS”

19th June 2025 | The Business Design Centre, London

Join the event for those who don’t just lead in care - but transform it.

Meet care leaders and innovators for a day of insight, collaboration and solutions. With three dedicated content streams - Future of Care, Dementia Care and Healthcare Design & Build, you will discover:

Real case studies and actionable strategies Expert speakers from the UK and beyond Interactive session with Chief Inspector at CQC Social events & networking opportunities

Three content streams 500+ leaders in...

Dementia Care Healthcare Design&Build Future of Care

Book Early Bird Tickets Now

BLOOMING LOVELY!

Wheelchair users in Bradford’s Westwood Park will soon be able to visit and volunteer at a local community garden thanks to a £2,500 grant from Habinteg Housing Association

The grant from Habinteg will enable the project’s organisers, Friends of Westwood Park, to pay for wheelchair and pushchairfriendly level pathways. A new gate will also link the garden to Eden Gardens, a supported housing scheme run by Habinteg where many residents have mobility impairments.

The garden has been created on a plot of vacant land owned by the NHS. It’s designed to be a wildlife-friendly space where the whole community can learn about horticulture and how to grow their own food. Around 50 raised planting beds, a greenhouse, and a large community log cabin are already in place.

COMMUNITY MATTERS

“We’re very pleased to have been able to contribute funds to the garden scheme as it’s a great community project that promotes health and wellbeing and is a space for the community to come together,” said Habinteg’s Director of Social Impact and External Affairs, Christina McGill.

“Habinteg’s grant ensures that more local people, including Habinteg tenants, have the opportunity to get out of their home to enjoy nature and get involved in their community.”

ACCESSIBLE ASSET

Bradford’s Queensbury ward Councillor, and co-organiser of the garden scheme, Luke Majkowski, said, “Without Habinteg’s donation the garden wouldn’t have been accessible for wheelchair users. It’s great to say we’re an accessible garden.”

Habinteg tenant and Friends of Westwood Park volunteer, David Michael Firth, added “Habinteg’s funding makes it much easier for Eden Gardens residents to access the garden by wheelchair and has

"THE GRANT ENSURES THAT MORE LOCAL PEOPLE HAVE THE OPPORTUNITY TO GET OUT OF THEIR HOME TO ENJOY NATURE AND GET INVOLVED IN THEIR COMMUNITY"

sped up the second phase of the project, which includes a wildlife-friendly area.

“The garden will positively contribute to the mental health and wellbeing of all. Thank you to Habinteg for helping us achieve this and to the NHS for allowing us to cultivate the space.”

MORE FUNDING NEEDED

Over £20,000 has been raised for the project, which includes funding from Bradford Council, a local branch of Tesco, and other grants, and still needs funding for more gardening equipment and to help the community project thrive. Future plans include fruit trees, a picnic area and benches.

Below: The grant will pay for wheelchair and pushchair-friendly level pathways to be installed

If you’re a business, organisation or local who’d like to donate or volunteer at the Westwood Park community garden, please email Friends of Westwood Park at info@ fowp.co.uk. Find out more about Habinteg’s work at www.habinteg.org.uk.

Tuesday 3 July 2025 Birmingham Conference and

The Future is Changing – Be Ready

The funding landscape is shifting. Decisions made now will shape the future of home adaptations. Be in the room, be part of the conversation, and make sure you’re ready.

www.foundations.uk.com/news-and-events/upcoming-events/

Keynote speakers

Interactive breakout sessions

Practical learning outcomes

Real-world examples

A FAILED

FRAMEWORK?

With the Government announcing they are planning on building 1.5 million homes in the next five years, Glyn Hayes, the Parliamentary and Public Affairs Coordinator at the Spinal Injuries Association, shares his request that they address the urgent need for accessible housing for wheelchair users.

As a permanent wheelchair user with a spinal injury I know that getting wheelchair accessible homes built had to be at the top of the agenda.

I wrote to the Minister of Housing Communities and Local Government at the beginning of August outlining the need for wheelchair accessible housing and received a response back encouraging me to raise these points in the consultation on the National Planning Policy Framework (NPPF).

This felt positive; this consultation was surely a chance for significant and much needed changes to be made within the housing industry. Disappointingly, upon opening the consultation one glaring omission left me and many advocates for disability rights deeply concerned: the lack of reference to disability housing standards in the circa 70 questions it contained. This oversight is particularly troubling given the pressing need for accessible housing for wheelchair users in the UK.

THE SCOPE OF THE PROBLEM

In the UK, one in four people are disabled, a statistic that underscores the importance of inclusive housing policies. According to a report by Habinteg Housing, approximately 400,000 wheelchair users are currently living in inadequate accommodation such as with stepped access, standard width doors, and kitchens and bathrooms that just don’t accommodate wheelchairs easily. This figure highlights a critical gap in the housing market that needs urgent attention.

The NPPF regulations currently place the responsibility on local authorities to determine the number of M4(3) fully wheelchair accessible homes to be built in their areas. However, many local authorities lack accurate data on the number of wheelchair users within their jurisdictions.

"THE OMISSION OF DISABILITY HOUSING STANDARDS FROM THE RECENT NPPF CONSULTATION IS A SIGNIFICANT OVERSIGHT”

GLYN HAYES

Without this crucial information, how can they effectively plan for future M4(3) housing needs?

After local authorities have built into their local plan figures for M4(3) required homes that they believe will help with future planning, developers apply for planning that will fit the requirements of the local authority.

Having been a local councillor I have seen that all too often developers are able to reduce this M4(3) requirement down using a number of reasons from cost to planning design. As the pressure is on local authorities to get units built, in the majority of cases they will accept the developers argument with little challenge.

THE REALITY OF ACCESSIBLE HOUSING

The term ‘accessible housing’ is often misunderstood. While it may imply that a wheelchair can enter the home, it does not necessarily mean that the home is liveable without extensive modifications. These modifications often exceed the funding available through the Disabled Facilities Grant, meaning they have to choose between things like having a wet room over having ramped access for example, effectively forcing families to compromise on their living standards.

Moreover, fully wheelchair accessible M4(3) homes are frequently built within sheltered housing plots, typically offering only one or two-bedroom units. This approach fails to address the needs of families with wheelchair users who require larger homes and prefer to be integrated into the wider community.

THE IMPACT OF SPINAL INJURIES

Over 150,000 people live with a spinal injury in the UK, with 4,400 new cases each year. Spinal injuries can happen to anyone at any time, this often renders individuals

unable to return to their own homes due to the lack of accessible housing.

This situation contributes to ‘bed blocking,’ where patients occupy hospital beds longer than necessary because there are no suitable homes for them to move into. This issue places additional strain on the NHS, which is already under significant pressure.

A CALL FOR CHANGE

Housing and good planning design is a passionate subject for me, from my time as a local councillor seeing poor neighbourhood and home designs that didn’t work for the local residents. I sat on panels that had to make decisions when developers were asking for more leeway on their projects.

The developers know the pressures local authorities are under to get houses built within government timeframes; and know they can push their limits. All too often too, developments lack any thought to individualism so end up all looking drab and samey, and things like access to towns and other amenities are an afterthought (unless that is easy).

On top of this, as for various reasons many developments end up including fewer M4(3) homes than the requirement, the problem keeps growing. Even before the government announced their commitment

to build 1.5million homes, I was advocating for a minimum mandated 10% wheelchair accessible homes in the NPPF.

The Spinal Injuries Association has also joined the call alongside many other disability charities for this vital legislation to be changed. With the government aiming to build 1.5 million homes over the next five years, now is the time to address this

Images © Spinal Injuries Association

"APPROXIMATELY

400,000 WHEELCHAIR

USERS ARE CURRENTLY LIVING IN INADEQUATE ACCOMMODATION. BUILDING ACCESSIBLE HOMES WITHIN THE WIDER COMMUNITY IS ESSENTIAL FOR FOSTERING INCLUSION”

GLYN HAYES

critical issue. If we fail to act, the crisis will only worsen, leaving more wheelchair users in inadequate housing and exacerbating the strain on our healthcare system.

INTEGRATING WHEELCHAIR USERS INTO THE COMMUNITY

Building accessible homes within the wider community, rather than confining them to sheltered housing plots, is essential for fostering inclusion. Wheelchair users should have the opportunity to live in homes that meet their needs without being segregated from the rest of society. This approach not only benefits wheelchair users but also enriches the whole community.

THE ECONOMIC ARGUMENT

Investing in accessible housing is not just a moral imperative; it also makes economic sense. By providing suitable homes for wheelchair users, we can reduce the need to access further funding via the DFG to accommodate wheelchair users in their homes. We can reduce the burden on the NHS caused by bed blocking.

Additionally, accessible homes can help wheelchair users lead more independent lives, reducing their reliance on social services and other support systems.

There is evidence that the extra cost to developers is only in the hundreds of pounds per unit, while local authorities should challenge this argument, I would like to see developers embrace good accessible design into their plans, building for the needs of now and the future.

IN CONCLUSION…

The omission of disability housing standards from the recent NPPF consultation is a significant oversight that I really feel must be addressed. With one in four people in the UK living with a disability and 400,000 wheelchair users in inadequate accommodation, the need for accessible housing is clear. Local authorities must be equipped with accurate data to plan effectively, and a minimum of 10% M4(3) housing should be mandated in the NPPF.

By taking these steps, we can begin to alleviate the housing crisis for wheelchair users, reduce the strain on the NHS, and create more inclusive communities. The time to act is now, before this crisis worsens and more lives are adversely affected.

MEET GLYN HAYES

A former borough councillor and army veteran, Glyn sustained a spinal cord injury in 2017 following a motorbike accident. Unable to continue in his career as a bus mechanic, he returned to the workforce in 2022 as an Independent Living Advisor at Aspire, before joining SIA in August 2023 as the Parliamentary and Public Affairs Coordinator.

In his spare time Glyn loves to travel, visiting different cities around the UK taking in the history and culture.

You can contact Glyn at g.hayes@spinal.co.uk. additional cases per

About Spinal Injuries Association

Spinal Injuries Association is the expert guiding voice for people affected by spinal cord injury and the hundreds of thousands of people who are their families, friends and carers.

Every day twelve people sustain a spinal cord injury; 4400 additional cases per year. But ongoing rehabilitation, mental health support and even basic healthcare needs for spinal cord injured people and their families are under-resourced, making the chances of a fulfilled life hard to achieve.

Spinal Injuries Association offers the hope, confidence, and practical skills to help people rebuild their lives, return home and lead a fulfilled life. They help spinal cord injured people create a lifelong network of support to meet every aspect of their physical and mental wellbeing needs, through providing their own services such as specialist nursing, counselling, advocacy, and campaigning and connecting people to other services.

Find out more at www.spinal.co.uk

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