aspire Property Owner Booklet

for lease.

Meet the Team

Alan & Tracey Nash would like to welcome you to the team at aspire estate agents. aspire estate agents offer a professional, well balanced approach to real estate and are totally committed in providing all our clients with a standard of excellence in both service and effort, with the ability to achieve the most successful outcome possible.

Annie Ness

Stuart Pearson

Mary Prowd

Liz Davies

Cindy Lane

Mike Furniss

Grant Barnett

Esther Barnett

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Introducing

Kate Wilson

Property Manager

Kate Wilson is a fully licenced real estate agent. Kate and her husband are currently enjoying raising 2 children here on the beautiful Sunshine Coast. Kate has a real passion for the industry, owning a portfolio of properties from the Sunshine Coast to Brisbane, between herself and her family. This has enabled Kate to have an astute understanding of the level of service expected by her clients and giving her firsthand experience of being both a landlord and property manager spanning over 13 years.

Kate’s experience is vast, working for Stockland in the finance sector and land development, Barard Management as a Body Corporate Manager, and has more recently held Team Support and Property Manager Positions. Kate is known for developing

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quality working relationships with her clientele, relationships based on respect, integrity, and trust.

With an ambitious nature and determination to exceed her client’s expectations, Kate is focused on securing maximum audience reach and impact.

Appreciating the privilege and trust placed on her to manage one of your most valuable assets, Kate is always willing to go that extra mile. She enjoys facing the different challenges every day brings, and resolving them to everyone’s satisfaction, creating a great experience for landlord and tenants alike.

M: 0490 339 295 P: (07) 5326 3022 F: (07) 5478 0359 E: sunshinecoastrentals@aspiremail.com.au

Choosing a Property Manager A property manager can play a vital role in the rental process of an investment property.

The property manager will see to maximising weekly rental income and source high quality Tenants who will best take care of your asset.

We feel it is extremely important to know how experienced your property manager is, what can they offer your investment, how much do they know about real estate, have they ever owned an investment?

It is crucial to choose wisely when deciding

Landlord’s Checklist Are you the property manager who’ll be looking after my property? And if not, who will be?

How many properties do you personally (as well as the company) currently manage?

who should represent you and your property.

How many tenants on your books are currently in arrears and what action do you take if a tenant is behind in rent?

To ensure that you appoint the most suitable

What happens if my property needs some urgent maintenance?

agent to manage your property it is important to

What methods would you use to market my property and attract tenants?

do your research before making a final decision.

These are some of the key questions we feel are important for you to ask before you make that final decision.

How do you screen tenants?

How can you ensure the best returns from my property?

How do you communicate with your landlords?

Advise what steps are taken if at any stage the landlord is unhappy?

What ca n you offer me that a nother property ma nager ca n’t?

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Property Management Resume aspire estate agents Property Management Division’s Team consists of a total of 23 years industry experience. Our Team is dedicated to providing our Investors with an experience above and beyond their expectations. Our ideas are innovative, fresh and current with todays times.

At aspire we not only listen, we hear what you have to say, combining expertise and energy with honesty, respect and integrity. We believe we actually understand each property, each investor and each tenant as individuals and should be treated as such.

Our property management team is knowledgeable, committed, compliant and educated on the most up to date legislation ensuring you can take comfort knowing you have the best team looking after your property. We provide clients with the utmost level of attention and care throughout all stages.

Our Service To You

We understand how to achieve maximum return on your investment in any market while providing the reliable, stress-free management that our landlords demand. It’s our job to handle every aspect of management of your property so that you don’t need to give it a second thought, whilst maintaining clear communication.

Here at aspire our rental properties are held in the same high regard as sales listings: with internal and external photography, copy writing, open house inspections, email alert to data base of registered potential tenants, professional aspire signage and upload to all aspire registered websites.

We provide an array of services to best manage your valued investment including: • Advertising

• Customer care

• Quality tenant selection processes

• Accounting

• Income collection and arrears

• Inspections

• Repairs and maintenance • Attending tribunal hearings

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• Rent reviews • Sales appraisals

Am I Collecting the Best Rent for My Investment?

How do you determine the best rent for my property?

location and features for comparison to calculate a

Here at aspire estate agents we always strive to get you the maximum rent possible; however we also must keep in mind setting the correct market rent to get your property rented as soon as possible. Both factors are important to present your property on the market successfully for rent.

(c) What we have rented right now – we compare

To do this, we consider these factors: (a) Demand – is there a high or low demand for properties at present? This can be seasonal and affected by a number of factors.

maximum competitive rent for your property.

your property with what we have currently rented.

These factors allow us to give you enough information to set the right rent for your property.

What if I want a rent amount that is higher?

You may place your property on the market at the rental amount you wish. However keep in mind that it is the market demand that sets the rent and if the market (prospective tenants looking for a rental

(b) What is available now – we look at properties currently available for rent and consider their

property) deem the amount of rent too high, your property may stay vacant longer than necessary.

When Selecting the Best Tenant for My Property How does someone apply for my property?

The prospective Tenants are always requested to fill in an application, signing the form giving us permission to check the information provided. The information provided and checked gives us the information required for us to make an educated decision on whether or not they are a suitable candidate.

Once completed the application is submitted to yourself (the Landlord) and the information is discussed in full. Should we feel the person is not suitable for the property we will also inform you, however we must submit all applications for your consideration.

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How Do You Check an Applicant?

With the information provided we confirm their payment and tenancy history by calling their current and/or previous landlord/agent as well as confirming their employment, checking them against a national tenancy Internet database.

In some cases where an applicant may not have a tenancy history we try and confirm other information

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that may give us insight to show their ability to maintain a tenancy in your rental property, for example a stable employment history.

In some cases where this is not possible we may simply reject the application.

At aspire estate agents we have the most up-to-date web site and CRM systems in place.

This allows us to be leaders in digital marketing activities, embracing e-mail direct marketing, search engine optimization, campaign marketing, e-books, SMS and MMS.

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Website: www.aspireestateagents.com.au We have just designed a new website that comes complete with all the latest functions and features. The aspire website enhancements ensure all our clients do not miss out on any leads but most importantly promotes your property in its best possible light. In turn this will create the best possible outcome with a minimal vacancy period.

The property management section of the website has been tailored to take the time and stress out of renting for Tenants and Landlords alike.

Each form has been tailored by Kate Wilson as Kate has an astute understanding of the level of service expected by her clients and giving her first-hand experience of being both a landlord and property manager spanning over 13 years.

The design takes into account all aspects of managing a property. All forms have been designed to be interactive and easily downloaded by our clients to simplify their use.

E-brochures & Property Alerts The e-brochure platform has been custom built in order to deliver the best possible experience for all our customers delivering the personal service your property deserves.

Our data base is set and forged to customized property alerts to individual clients based on their own personal requirements, auto capturing

enquiries from the most popular website portals then matching a listing against prospective buyers and tenants.

This is an added bonus for our Tenants who wish to be on our system as we always notify them when a property is coming online before it gets there, using our database to its full potential.

Social Media aspire estate agents across the network have developed social media networks through the community on the Sunshine Coast. All properties are shared on Facebook and You Tube if there is a

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property video, we actually ask you to participate.

Also using this tool to educate and update our Landlords and Tenants on important topics.

Stock Boards

Signage is very important as most tenants will do a drive by before calling Kate Wilson or one of the Property Management team.

Our generic stock boards are of the highest quality and have been designed to capture a broader audience.

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Reaching Out to Our Clients Across the Sunshine Coast

We pride ourselves on our presentation to the market place in every aspect of our daily duties at aspire estate agents.

Our latest addition to the property management division is our Suzuki Swift making sure we meet all our clients in style.

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Professional Photography We use professional photographers to supply high quality images for both print and online marketing. Did you know that tenants are 60% more likely view homes online when they have been photographed by a professional? As the first thing a potential tenant sees of your property is a professional photo and this can make or break a tenant’s interest.

Site / Floorplan

Properties that are viewed online will attract over 30% more enquires than without.

We have a professional site/floorplan company that can provide computer generated floor plans.

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People need to imagine their lives in your property, or get an authentic impression of how it will stand up as an investment.

A very generous Landlord package has been put together by aspire estate agents and our very talented photographer for our Owners to keep. This is included in our advertising fees for your convenience.

Kate Wilson, Property Manager PH: 0490 339 295 | E: sunshinecoastrentals@aspiremail.com.au www.aspireestateagents.com.au

ESTIMATED FINANCE COSTS

OUR EXAMPLE

Purchase Price

$500,000

Loan Amount

$400,000

YOUR CALCULATIONS

Government Charges “Stamp Duty on Property (Investment Purchase)” Mortgage Registration Fee

$15,925 $175

Transfer Fee

$1,231

Lender Fees Loan Application Fee

NIL

Document and Settlement Fees

$500

Legal Fees

NIL

Lender Mortgage Insurance

NIL

Annual Package Fee

$400

Monthly Account Keeping Fees

NIL

Valuation Fee

NIL

* Calculations are meant as estimates only. Initial Free Valuations may be available through our Broker Partner. Please contact Aspire staff for broker details

What Costs Do I Need Up Front?

MY PROPERY CALCULATOR

(4 bedroom house – Case Study Estimate) Carpet Cleaned (3-4 bedroom

$250.00

Carpet Cleaned (3-4 bedroom

$

Water Compliant Certificate

$150.00

Water Compliant Certificate

$

Professional Bond Clean

$600.00

Professional Bond Clean

$

Flea Treatment

$90.00

Flea Treatment

$

Garden Tidy Up

$150.00

Garden Tidy Up

$

Pool Clean

$75.00

Pool Clean

$

Smoke Alarm Service

$75.00

Smoke Alarm Service

$

Landlord Insurance

$

Building & Contents ($5000)

$

One week’s rent + GST

$

Advertising Costs

$

Landlord Insurance

$280.00

Building & Contents ($5000)

$150.00

One week’s rent + GST

$550.00

Advertising Costs

$150.00

Our Team can personally give you an estimate of costs – Call now on 0490 339 295 (take into consideration that each tradesman can charge slightly different prices) www.aspireestateagents.com.au

sunshinecoastrentals@aspiremail.com.au

Book your aspire rental package today, which includes: 1. CMA – Comparable Market Analysis.

2. Landlords Handbook – providing commonly asked questions, legislation and getting your property ready for tenancy.

3. aspire booklet which includes our resume, checklists and general information relating to property management.

4. An inspection of your property which will include a basic report on “making it tenant ready”.

offering a professional and well balanced approach to real estate For all your local real estate needs please contact

Kate Wilson p. (07) 5326 3022 m. 0490 339 295

www.aspireestateagents.com.au | sunshinecoastrentals@aspiremail.com.au