Northland Fence | JobNimbus Customer Story | Case Study

PAYMENTS

Northland Fence needed a comprehensive solution to streamline operations and improve efficiency. They turned to JobNimbus to enhance payment collection, task management, and overall communication.

Growing Pains As Northland Fence expanded, operational inefficiencies emerged, particularly in their payment collection process. “Payments were always a problem, whether we weren’t hearing from the customer, or we had to go to their property to pick up the check,” explained Kaya Quinn, CTO of Northland Fence.

In addition to payment challenges, the company was bogged down by paperwork and multiple software solutions for different tasks. “Our old system was so convoluted,” Kaya recalled.

“We were dealing with a lot of paperwork, bouncing around in different apps or browsers.” Their process not only slowed them down but also led to frustration among employees and customers alike. Kaya added, “It just was not efficient.

We could not work very smoothly.”

“JobNimbus has been able to help us move efficiently and save us a lot of time and money.”

-Kaya Quinn, CTO

The Journey Begins Northland Fence implemented JobNimbus to tackle these challenges head-on. Among the many features that JobNimbus offered, JobNimbus Payments quickly became a cornerstone of their new system. “One feature that was huge for our business was JobNimbus Payments, not having to go into different applications to send the invoice, collect the payment.

We could do it seamlessly through one area,” Kaya shared.

The system’s next-day funding option was a key benefit, providing the company with faster cash flow and job closes.

Beyond JobNimbus Payments, JobNimbus also centralized their processes, which enabled departments to collaborate more effectively.

The task management system allowed employees to communicate and track progress without relying on paper trails or separate applications. “JobNimbus has been able to help us move efficiently and save us a lot of time and money,” Kaya noted.

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Learn more at: jobnimbus.com/customer-stories

Hero Status Achieved Since implementing JobNimbus, and particularly its JobNimbus Payments system, Northland Fence has experienced remarkable improvements. The ability to process payments, manage tasks, and automate communications in one platform has given the company both time and resources back.

“Using JobNimbus Payments, next-day funding especially, we’re able to shave probably 10 minutes off of closing a job,” Kaya said. This efficiency boost has contributed to faster job processing and a better customer experience.

“We’ve been able to shred off hours of our day and week with the different processes and systems that JobNimbus offers.”

-Kaya Quinn, CTO

JobNimbus has also helped the company reduce paperwork and enhance internal communication. Automations, such as email follow-ups and task reminders, have improved customer interactions without requiring additional manual effort. Kaya highlighted the effect it’s had on Northland Fence, saying, “We’ve been able to shred off hours of our day and week with the different processes and systems that it offers.”

Additionally, JobNimbus has helped Northland Fence see an improvement in internal communication and team culture, with employees more engaged in the company’s mission. The Insights reporting and forecasting feature has also provided better visibility into their operations, helping the Northland Fence leadership team make more informed choices.

According to Kaya, Insights has allowed them to “forecast, make better decisions, and see where we’re standing.”

The Bottom Line With JobNimbus in place, Northland Fence has cut down on paperwork, eliminated the need for multiple apps, and provided their customers with a faster, more reliable payment process. By integrating all aspects of their business into one streamlined platform, they eliminated inefficiencies and created a more cohesive, productive work environment. “From start to finish, JobNimbus is incorporated throughout our business, and it’s been a game-changer,” Kaya emphasized.

As Northland Fence continues to grow, their partnership with JobNimbus ensures they’ll remain efficient, productive, and ready for continued growth and success.

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Northland Fence, a leading residential fencing company in Minnesota, specializes in vinyl, privacy, chain link, and ornamental steel fencing installations. With multiple locations and 100+ employees, Northland Fence has positioned itself at the forefront of operational efficiency and customer satisfaction in the fencing industry.

© 2024 JobNimbus. All rights reserved.

Learn more at: jobnimbus.com/customer-stories