SUPPORT
Service contracts Like birds of a feather, JLS® wants to grow together.
From the automation systems that we engineer and build to the service contracts that we offer, our team understands that customization is key for your growing business. All-Inclusive Terms When you invest in a service contract with JLS®, no matter the length of term, labor and expenses are included and you pay one flat fee. From worker education and
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remote assistance to preventative main-
VISION
tenance and a parts price discount, we make sure all of your bases are covered. Though quarterly and semi-annual preventative maintenance visits are our most popular offering, our service contracts are tailored to suit you. After all, we
on-site training as needed. You’re able to
in-hand with our customers and to see
understand that one size doesn’t fit all in
have one of our Field Service Engineers
and hear exactly what they are seeing and
this industry.
visit your facility and train your staff to
hearing at the plant,” said Bill Stratford,
make sure that nothing is missed. To
Director of Aftermarket Sales and Ser-
Worker Safety & Education
ensure worker safety and proper machine
vices, JLS Automation. “JLS technicians
Our team understands that worker safety
function, we also review and provide our
can see the machine from the customer’s
and education are paramount in the pack-
customers with Preventative Maintenance
point of view in real-time.”
aging industry. That’s why our service
Checklists at our on-site visits.
contracts include an emphasis on prop-
Parts Price Discount
erly training your personnel and mainte-
Remote Service & Support
nance staff not only to prevent issues but
We use a virtual, mixed reality monitor-
duce total cost of ownership and increase
how to address them if they do arise.
ing technology called JLS View to offer
your ROI. With a view to achieving and
This is yet another way we help you re-
remote service and support. With JLS
maintaining your operational success, a
JLS worker safety and education include
View, you don’t have to wait for help to
special feature of our discount is that it
written programs as well as hands-on
come to you, it’s already at your fingertips
includes emergency parts, setting JLS
training. The hands-on training is not
with the help of Microsoft’s HoloLens 2
Service Contracts apart from others
only thorough but also helps mitigate the
technology, saving you time and money.
and providing you with the services
risks incurred by turnover by providing
“The purpose of JLS View is to be hand-
that really matter.
ISSUE TWO + 2021
