Security

The centre is patrolled by Security personnel 24 hours a day, every day of the year, including carparks via a Security patrol vehicle. The centre has a monitored alarm system for out of hours.

Security can be contacted during trading hours by calling the Information Desk on (08) 9498 5574 or a direct mobile number 0416 571 466 for emergencies.

Security cameras are strategically located internally and externally around the centre and are operational 24 hours per day, with digital recording all hours. This however does not constitute security for each individual store. You should have your own security system for your own premises. Footage will only be released to Police upon request. All Security Guards wear body cameras during working hours. These cameras stay charged for a long period of time and are used to monitor incidences in the centre. They will only be turned on when appropriate. All footage will be kept confidential and only released to the police on request. Centre staff should not feel uncomfortable about the presence of these cameras.

Should you wish to stay in your store after hours, please notify the Information Desk so arrangements can be made with security. It is essential to give at least 48 hours notice, in writing to Centre Management, if after hours work is required. There is a minimum charge of 4 hours for opening the centre to allow access. Security will be arranged and any costs incurred will be payable by the retailer. After hours forms are available for collection at the Information Desk, located outside Best & Less.

Access to the centre for retailers is available from 6.30am – 8.30am Monday to Saturday and 10am – 11.30am Sunday, through the retailer access point external door near Adairs. Security will be available during these hours. Should you wish to have access to the centre outside these hours, arrangements must be made with Centre Management.

For any incidents, such as theft, that occurs in-store, you should call 13 1 444 for Police assistance. We also urge you to contact Crime Stoppers and Eyes On The Street. More information relating to shoplifting and vandalism can be found on page 17.