General Information

Trading Terms

All signs within the Leased premises must be lit, advertising the Lessee’s business and trading name, from 9am to closing of the centre’s trading hours from Monday to Saturday and 11am Sunday inclusive or as varied by the Landlord from time to time and notified to the Lessee.

Please remember that all gates, roller doors etc. should remain totally open during these times. To ensure the highest standard of customer service and safety, it is not acceptable for retail staff to vacuum, mop etc. during these trading hours. Such activities often give the impression that a store is in the process of closing.

Facilities

Staff Facilities

Staff toilets and change rooms are only available to staff and are situated behind the Food Court End of Trip facilities are located in the Basement (near the travelator), however, a swipe card is required to gain access.

Toilets

Toilets are located as follows:

Staff (1) Behind the Food Court

Staff (2) End of Trip facilities in Basement - a swipe card is required for access and only given to those retailers using the End of Trip facilities

Public (1) Corridor between Miss Maud and Prouds

Public (2) Corridor next to Belen Skin Care*

Public (3) Corridor next to Health Freak Café

Public (4) Corridor next to Jim Kidd Sports

*All public toilets have ambulant facilities except next to Belen Skin Care.

Parent Room Facilities

The centre has two Parent Room facilities. One is located adjacent to the toilets in the corridor between Miss Maud and Prouds and the second is in the corridor next to Jim Kidd Sports. The Parent Room offers change tables, nursing facilities, microwave oven and an additional toilet for both parent and child.

End Of Trip Facilities

Showers and toilet facilities are located in the Basement car park for centre staff only Lockers supplied – BYO Padlock. Swipe Card required for entry. Please enquire at the Centre Management Office

Bike Room

Bike storage is available in the Basement car park for centre staff only and will require a swipe card to access the bike storage area (available from Centre Management).

Lost cards will need to be replaced at the user’s expense. It is important to report lost cards to ensure it is deactivated by Centre Management to ensure this area remains secure.