Our Mission Statement Our mission: to maintain a family tradition of pride and quality workmanship. We built our company in a manner to ensure not only our success, but the success of our customers. We don’t sell products – you can buy a corkscrew from a 1000 different companies. What we sell is customer service, pride and quality. Here are the principles of how we live that every day:
Our Products It has always been, and will always be, about quality. We strive to ensure that all materials are ethically sourced, and that we are not just buying materials. Our investments in factories and the employees of the factories is not just about a product, but about improving the lives of the people who contribute to our success. This is an ongoing goal and our work is never done.
Our Partners We call the parties involved in the manufacturing, marketing, shipping and use of our products our partners, because we are not just a manufacturing company – we are a family. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity, and we hold each other to that standard. We create products that are used in the celebrations and events of life, and we are committed to providing products that will not only perform the design function, but will be part of building memories. We start with the promise of a perfectly made, quality item, but our work goes far beyond that. It is really about joy, friendship and the human connection.
E N T E R TA I N I N G E S S E N T I A L S
58
