We are excited to share with you the attributes of JETHQ, what makes our team exceptional, and to share how we have built success as a team that has accellerated our growth internationally and internally.
We understand that exceptional people possess innate qualities that go beyond what you will find here. They intuitively grasp how to build rapport, show genuine care, navigate challenges, and accept rejection, allwith resilence.
JETHQ is an international team of dedicated professionals who have spent decades navigating the aviation marketplace, bringing deep industry knowledge, and a diverse set of exceptional skills.
We are aircraft brokers with experience selling aircraft in nearly every country with the relationships and resources to match sellers with qualified buyers anywhere in the world. We share our expertise throughout the sales process, from consultation to delivery.
Our experience and vast network positions us to help our clients find solutions to various types of challenges which could potentially arise throughout the transaction. Our historical data shows we sell certain models faster than the published industry average, and we are continuing to reach greater goals.
JetHQ is positioned to be your premier aviation partner.
Our business is built around our team and together we prioritize:
1. Love and appreciation for our team,
2. Clear communication as a key component of our commitment towards excellence,
3. Making decisions and taking responsibility for the outcome,
4. Removing assumptions, seeking the facts,
5. We trust, but we also verify,
6. Leveraging, not deligating,
7. Being open to giving and receiving help and being coachable.
Communication is a foundation for transactional success which is vital to the effectiveness of our business. Our team employs diverse communication methods to ensure that everyone involved in a transaction fully understands the purpose behind each action and their specific role. We focus on leveraging resources, not merely delegating tasks.
Leveraging involves strategically utilizing resources, relationships, and expertise to amplify outcomes, fostering a sense of shared responsibility and synergy across the team. Unlike simple delegation, which is task-focused, leveraging creates a multiplier effect by optimizing the strengths of individuals and enhancing overall efficiency and impact.
JetHQ’s experience and international expertise allows us to excel in identifying solutions for our clients, resolve diverse and unconventional transaction issues that may arise, and anticipate opportunities within the market. With locations around the globe, we are positioned to be there for our clients around the clock. We embrace cultural differences and bring language fluency to enhance the client experience.
Our diverse team is proud to serve clients in a variety of languages including English, Spanish, German, French, Portuguese, Arabic, Afrikaans, Xhosa, Tagalog, Hindi, Punjabi, Malay, Indonesian, Mandarin, Zulu, Cantonese, Hokkien, Hainan, Korean, and Turkish.
At JETHQ, we offer a diverse range of aircraft for sale, from turboprops and entry-level jets to ultra-long-range and wide-body aircraft, catering to various client needs. With listings located worldwide,
choices are not limited, ensuring access to the ideal aircraft for our clients’ specific requirements.
JETHQ leverages a strong internal team including in-house legal, contracts administration, sales engineering & analytics, and industry leading technical experts.
We believe in teamwork and our business growth is dependant on harnessing the right mindset. Collectively we empower eachother and provide an enhanced experience for our clients.
We are positioned to adapt quickly and effectively to changing circumstances, client needs, and market demands. Our flexibility ensures that JetHQ remains agile, responsive, and innovative, allowing teams to pivot strategies or processes to maintain optimal client satisfaction.
The JetHQ team prides ourselves on our determination to succeed, the ability to quickly formulate immediate and longterm solutions while consistently evaluating our effectiveness.
Our team carries a strong ‘can do’ attitude, relentless determination to carry on and push through no matter what.
Identifying brokers by tier helps us to highlight JetHQ’s value and benefit as a Tier 1broker within the industry, differentiating us as a premier aviation partner.
As a Tier 1Brokerage, our significant differentiator lies in our ability to swiftly identify, access and execute on opportunities for our clients, anticipate obstacles and effectively resolve simple to complex challenges.
Our global team and suite of services allow us to provide services that often surpass the capability of Tier 2 and Tier 3 Brokers, including:
• Facilitating imports and exports into various countries with expert knowledge of regional regulations and requirements,
• Capability to perform visual inspections of aircraft at home bases across various countries worldwide,
• Develop the correct customized inspection scope specific to each aircraft and select an inspection facility as needed,
• In-house legal, technical, and administrative specialists, experienced in navigating complex international transactions seamlessly as well as navigating within diverse locations, and
• Understanding the specific legal language intricacies in a contract and the implications to both the Buyer and Seller.
TIER 2:
Diverse global team of industry specialists with in-house legal, technical, and administrative specialists.
• Global reach, with a strong worldwide network.
A small group of individuals (family or group of friends), with a range of aviation experience.
TIER 3:
TIER 1: Solo, One Man, generally with some type of industry or aircraft knowledge.
• Cross-market knowledge of regional regulations and requirements.
• Specialized in-house support teams.
• Broad range of capabilities, not limited to region or manufacturer.
• Conduct business in many timezones and languages.
• Transactions typically focused in a region or by aircraft manufacturer.
• Pooled network and resources.
• Broader range of shared knowledge.
• Local aviation experts.
• Lean on their personal network.
• Ideal for transactions localized within a smaller region.
Let's dive deeper into each one of our Tier 1JetHQ Teams!
Two of the key strengths of JetHQ is our network and our internal capabilities. We offer a wealth of resources to sucessfully facilitate any transaction.
Our team is focused on ensuring success.
Entrusted with the full autonomy and authority to develop and optimize sales opportunities.
Carrying true strength behind the scenes and providing full scope support to ensure transactions close.
Fleet analysis, aircraft specifications, fair market valuations, and market tracking.
Providing effective solutions ensuring transactions are complete to our client's standards.
Ensuring ease of any transaction with thorough records reviews, custom PPI scopes, PPI oversight, programs transfer assistance upon closing.
Ted Farid Chairman Garett Jerde Founder and Chief Executive Officer
Johnson Chief Operating Officer
Kyle Evans Chief Legal Officer
As we introduce the broader attributes that define our entire JetHQ team, it’s important to recognize the foundational qualities that make our collective efforts so impactful. Our team is not only skilled in their individual roles but also excels in creating a cohesive, supportive environment that fosters growth and success. These attributes include a proactive openness to new ideas, the agility to adapt to changing situations with professionalism, and a commitment to continuous improvement through coachability. Furthermore, our team’s approachability and strong sense of teamwork ensure that we are not just colleagues, but a community united in our goal to exceed expectations. Together, these qualities not only enhance our work environment but also drive our collective success, making JetHQ a leader in our industry.
At JetHQ, we take great pride in the caliber and expertise of our sales team, meticulously handpicked to uphold our reputation for excellence. This elite group, boasting over 300 years of collective experience, is not just skilled in sales they are architects of client satisfaction and trust. Each member embodies the core attributes essential to our company’s success: situational awareness for quickly adapting, self-efficacy that drives them to achieve ambitious goals, a client-centric approach that prioritizes client needs, clever problem-solving skills to navigate complex deals, the courage to make bold decisions, and the fortitude to persevere through challenges.
Together, these qualities ensure that our team is not only equipped to excel but also committed to maintaining the highest standards of service and client satisfaction.
Large corporations are often interested in an analysis of how direct competitors are utilizing their aircraft.
For example: CVS analyzing the data of Walgreens resulting in CVS purchasing an additional aircraft of a different model.
Same with Sony comparing the data from Disney and Netflix.
Our team develops professional specifications to showcase our client's aircraft in the best manner with accurate & verified technical data that Purchasers will be needing to evaluate an aircraft.
Our team analyzes trends to identify the ideal aircraft that will serve the needs of our prospects best. In the dynamic Asian market, prevailing trends often influence purchasing decisions, necessitating our agility and awareness. In South America, political volatility and election periods can greatly affect market conditions. By understanding these regional nuances, we strategically identify the ideal aircraft that best meets the needs of our prospects.
Whether we are advising on how to effectively position an aircraft in the market with regards to price, taking aircraft in on trade, or purchasing aircraft outright for inventory, understanding market value is critical. Factors our team researches before producing an aircraft value are divided into 3 areas as follows:
Condition:
• Entry Into Service Date
• Times & Cycles
• Maintenance
• Programs
• Upgrades
• Paint & Cosmetics
• Cabin Configuration
• Previous Owners / Operations
• Damage History (type of damage: Non-Deductible, Superficial, Minor, Moderate, Major / Extensive)
Price:
• Bluebook and Vref
• Market Data (see next page for our new technology, The HUB) which includes competitor aircraft on the market, average days on market, and percentage of fleet for sale.
Time:
• Depreciation
• How quickly does the Owner need or want it to sell (a low price will get a quick sale; a higher price may take a little longer). Time consideration: if an aircraft is on the market too long it gets “MARKET RASH” reflecting little interest in the unit.
The HUB elevates traditional market data by going beyond the basics. Our dedicated team of researchers meticulously analyze platforms, websites, and actively reach out via phone and email to uncover the full story of each aircraft. This includes obtaining the asking and final sale prices, any damage history, and critical marketing and maintenance data directly from brokers or sellers. With the HUB, our clients gain a comprehensive view of all available and advertised aircraft across various market platforms, along with valuable insights into “off-market” opportunities. It also provides key metrics such as the percentage of the fleet for sale, average days on the market, and more enabling sellers to make informed decisions quickly and confidently with just a few keystrokes.
Unlike traditional valuation sources such as Aircraft BlueBook and Vref, which can lag by an entire quarter, the HUB offers real-time market intelligence. This allows us to deliver highly accurate and competitive pricing for aircraft, ensuring our clients are always in sync with the latest market conditions.
JetHQ handles aircraft contracting, for sale or purchase. Our expertise includes drafting and negotiating terms and conditions associated with letters of intent and purchase agreements. We coordinate with escrow agents for deposits, titles and bills of sales. Our international in-house team manages aircraft registration and import/export procedures. We have experience in trust formation and ownership through jurisdiction and special purchase entities. We will take care of filings, delivery, closing and other paperwork required for a seamless transaction.
The majority of all escrow agents used in aircraft transactions are physically located in Oklahoma City, Oklahoma, USA which is collocated with the Federal Aviation Administration (FAA). Knowing this JetHQ has strategically positioned 2 team members in Oklahoma City to allow easy and fast access to both escrow and the FAA during the transaction process. Not only does this allow for great rapport with the escrow offices, but it also allows us to be prioritized when JetHQ needs expedited action from the escrow personnel.
Aligning terms & timelines of the transaction sets the framework for success with ease for both Buyer & Seller. Our experienced personnel have industry expertise and an indepth knowledge of the intricacies of various types of deals (as well as the nuances of unwinding a deal, if need be).
All APAs have some general disclaimer that Seller makes no warranties regarding the performance of the aircraft and is selling “as is, where is,” however very detailed and strong language clarifying the Purchaser is not relying on Seller to determine the aircraft is in the deliver condition can save the Seller from dealing with post-closing complaints about the condition of the aircraft from the buyer. Based on experience, we added further clarification language to the Aircraft Purchase Agreements. The additional language added is: “PURCHASER IS NOT RELYING ON ANY WARRANTIES OR REPRESENTATIONS OF SELLER THAT THE AIRCRAFT IS IN DELIVERY CONDITION, AND THAT, IF PURCHASER ACCEPTS THE AIRCRAFT AND TAKES DELIVERY OF THE AIRCRAFT, SUCH ACCEPTANCE AND DELIVERY SHALL CONSTITUTE PURCHASER’S AGREEMENT AND ACKNOWLEDGMENT THAT THE AIRCRAFT IS IN DELIVERY CONDITION AS OF THE DELIVERY DATE.” 23
Making sure the default terms are specific to the risk presented to Sellers in a transaction, including making the default cure period relating to the payment of the purchase price shorter than other default cure periods in the APA to protect the Seller from delays in funding by the Buyer. Also making sure the agreement excludes any reason for delay in funding other than a systematic banking failure to prevent the buyer from citing delays such as “the bank’s board didn’t meet this week”, “the wire was held up for compliance”, etc.
Attaching the actual PPI quote from the facility, as opposed to general description, prevents a buyer from expanding the scope of the PPI due to a misunderstanding of a general term like “engine runs.” Also, adding language that Seller’s representatives get equal access to PPI reports as Buyer’s representatives, or limiting Buyer’s representatives' access to the aircraft during the PPI if Seller’s representatives are not also present can help prevent shadow inspections by Buyer’s representatives that lead to disputes over PPI scope and discrepancies. Language as to how a dispute on discrepancies will be resolved depending on the specific situation has provided further clarity for both Buyer and Seller.
Our technical team facilitates all warranty transfers and can obtain various engine program quotes and negotiate pricing for our clients.
JetHQ’s technical team can source parts from various vendors through proprietary platforms. This saves the client from relying on service centers and inflated pricing.
Knowing what equipment needs to be specifically certified, and coordinating with local authorities can be key in keeping a transaction moving forward & meeting contractual timelines. When selling aircraft, various country registries have requirements for some of the installed equipment. At times equipment must be uninstalled and having the right technical team to facilitate this is just one example of how we find a solution to a challenge.
Most pre-purchase inspections for business aircraft follow a one-size-fits-all approach (referred to as “levels”). Over the past year data shows that traditional/standard inspections have been consuming up to 10% of an aircraft’s value and taking a significantly longer timeframe than needed. At JetHQ, we understand that every aircraft is unique. That’s why we us a customized pre-purchase inspection process tailored specifically to each aircraft’s maintenance history and future operational needs.
Relying on generic, conventional pre-purchase inspections lead to unnecessary expenditures, delays in the sale process, and potential issues going unnoticed until it’s too late. Sellers may find themselves paying for inspections that add little value, while buyers risk acquiring aircraft that aren’t thoroughly vetted according to their future needs. By choosing JetHQ’s customized pre-purchase inspection, the client ensures a smooth transaction process, avoiding unnecessary costs, and gaining confidence that every critical aspect of the aircraft has been evaluated according to a tailored plan. Sellers present a well-vetted aircraft to the market, and buyers proceed with peace of mind, knowing their investment is sound.
JetHQ provides expert project oversite throughout the transaction from our technical team. Our clients are not left relying on their directors of maintenance or representatives of the service center to drive the process. We have an appointed team who specifically looks out for the interest of our clients while keeping the progress moving forward. Having individuals on the ground where the airplane is being inspected with good relationships with the maintenance facilities can mean the difference between meeting contractual timelines or not, the difference between not falling victim to “money grabs” by service centers, and transparency. Project oversite has enhanced our client experience dramatically.
In the dynamic landscape of the aviation industry, we know new challenges are constant.
JetHQ is uniquely positioned to navigate these challenges and deliver optimal outcomes for our clients.
The Falcon 7X Challenge:
We purchased a Falcon 7X for inventory, transitioning its registration from China (B register) to the USA (N register), and sold it to Senegal six months later. The pre-purchase inspection (PPI) was completed in France by the factory. Months after delivery, Senegalese authorities discovered that while the aircraft had been marketed as a 14-passenger jet, it was only certified for 12 passengers during taxi, takeoff, and landing due to bulkhead clearance.
The JetHQ Solution:
Where most brokers would have walked away after delivery, JetHQ stepped up. Thanks to our Errors and Omissions insurance, we protected the client from significant costs. Many Tier 2 & Tier 3 brokerages aren’t even aware this type of insurance exists, at JetHQ we make sure every angle is covered.
The Engine Damage Challenge:
Damage to an aircraft’s engine was noticed during borescopes, which required repair by the engine manufacture.
The JetHQ Solution:
Despite a long waitlist from Honeywell, with other aircraft facing delays of 12+ months for replacements, JetHQ leveraged our industry relationships. We secured loaner engines within just 3 weeks, enabling the client to close the sale before year-end and take full advantage of the United States bonus tax depreciation.
An aircraft listed by JetHQ had a deferred engine program with outstanding fees totaling $557,000. The management company had collected the fees without onward payment to the engine manufacture. This not only impacted the aircraft’s sale price but also risked a potential lawsuit between the Owner and the management company. If discovered at closing, the Buyer could have walked away.
The JetHQ Solution:
JetHQ identified the issue early, notified the management company, and coordinated with them to settle the outstanding engine warranty program fees before the sale preventing any legal complications and ensuring the deal moved forward smoothly.
The Legacy 450 Challenge:
A Legacy 450 had an uncertified internet installation, preventing it from being exported to a country outside of the United States. The seller’s maintenance team had unknowingly accepted the uncertified system from the service center.
The JetHQ Solution:
JetHQ intervened, arranging for the internet, USB ports, and electrical outlets to be replaced with FAA-approved systems during the pre-purchase inspection (PPI), ensuring the aircraft met export requirements.
At JetHQ, we believe that exclusivity truly benefits our clients.
• Prevents artificial inflation of the market.
• Ensures sellers do not perceive multiple buyers when only one exists.
• Brokers can secure better deals without competition.
• Focus on obtaining the highest price and best terms for clients.
• Exclusive agreements incentivize brokers to work harder and prioritize your listing.
• Brokers are fully committed to the sale.
• Avoids market confusion caused by multiple brokers offering different prices.
• Maintains a consistent market strategy and messaging.
Exclusivity is the best way to work with clients who are committed to selling or acquiring aircraft globally.
JetHQ’s experienced team work to understand our client’s needs and then advise throughout the transaction process.
1. Acquisition Mandate (executed)
Appoints JetHQ as the exclusive representative for the aircraft purchase.
2. Discussion Meeting Buyer / JetHQ Define aircraft needs (including budget, range, financing needs, etc).
3. Market Search for Available Options & Identify Suitable Aircraft JetHQ Market Research Team.
4. Letter of Intent (LOI)
Executed – signed by both Buyer and Seller.
5. Place Deposit in Escrow Buyer to place a deposit in Escrow. Escrow company specified in the LOI.
6. Aircraft Visual Inspection Optional Buyer / JetHQ
7. Customized
pre-purchase inspection
scope defined
JetHQ technical team,
Buyer technical team.
10.
Aircraft Discrepancies
Identified & Rectified
8. Aircraft Purchase
Agreement (APA) Executed JetHQ to draft APA & review all revisions.
Buyer, Seller, JetHQ technical team 11.
9. Records Review & Customized PPI Performed (location mutually agreeable)
Acceptance Flight Buyer / JetHQ 12.
Remaining Funds Due Sent to Escrow
Buyer
14. Aircraft moves to closing location
Seller
15.
Closing & Transfer of Title
Buyer, Seller, JetHQ
16.
Change of Aircraft
Registration / Aircraft Enters into Service
Buyer / JetHQ
1. Exclusive Brokerage Agreement (executed)
Aircraft Owner appointing JetHQ as the representative to successfully sell the aircraft.
2.
Aircraft Specification
Sign off
Client to review for 100% accuracy and sign off on our professional specification in order to begin marketing the aircraft.
3. Marketing the Aircraft JetHQ executes the Go To Market plan. (following pages)
4. Letter of Intent (LOI)
Executed – signed by both Potential Buyer and Seller.
5. Place Deposit in Escrow
Buyer to place a deposit in Escrow. Escrow company specified in the LOI.
6.
Aircraft Visual Inspection
Optional Buyer / JetHQ
7. Customized
pre-purchase inspection
scope defined
JetHQ technical team,
Seller technical team.
8. Aircraft Purchase Agreement (APA) Executed JetHQ to draft APA & review all revisions.
9. Records Review & Customized PPI Performed (location mutually agreeable)
10. Discrepancies Identified & Rectified
Seller, JetHQ technical team
Technical Acceptance Flight Buyer / JetHQ
Buyer, Seller, JetHQ 14. Aircraft moves to closing location
Seller
Closing & Transfer of Title
Buyer / JetHQ 15.
Remaining Funds Due Sent to Escrow Buyer 16.
Change of Aircraft
Registration / Aircraft Enters into Service
We use standardized professional photography to showcase specific features of each aircraft we represent (we do not allow smartphone photos) and such assets for our clients. Confidential logos or personalized aircraft markings are extracted from images to protect the privacy of our clients.
Approximately 60 photos are taken to highlight the aircraft showing its features and benefits.
Our video virtual tours let prospects step inside the aircraft, giving them an immersive experience to explore every detail, zoom in on features, and move through the space like they’re physically there. This powerful tool boosts engagement and helps them visualize ownership, setting us apart from the competition.
How long to keep the aircraft “off market”, when to place the correct advertisements and on what platform to maximize outreach while allowing the salesperson in each respective territories time to engage and follow up is part of the strategy plan the internal team develops for the client. Examples of things taken into account are regional holidays (i.e. Chinese New Year) and tax depreciation incentives (United States).
Our webinars are designed to equip the sales team with deep knowledge of the unique features and selling points of the specific aircraft serial number for sale. We start by highlighting the aircraft’s make, model, and history, then dive into its maintenance records, upcoming requirements, and standout features. This gives the Team the ability to compare our aircraft against competitors resulting in a quicker sale.
Allowing prospects to experience the aircraft firsthand, offering the chance to see, touch, and feel the quality up close makes all the difference. These events create a tangible connection that virtual tours can’t match, helping buyers envision ownership and feel confident in their investment. Static displays and events are coordinated closely between the Owners Team, the JetHQ Salesperson and the JetHQ Marketing Team.
JetHQ was founded on the belief that the most valuable asset in aviation is trust. We strive to not simply acquire and sell aircraft for our clients but build lasting relationships. Our team brings extensive aviation experience and real-time industry insight and analysis to each complex transaction. Whether you are buying or selling an aircraft, be confident that JetHQ will be a dedicated partner looking out for your interests, every step of the way.
JetHQ makes aircraft acquisitions and transactions easier on busy business owners, who need guidance to protect their investments. This experience has been cultivated by creating a team of demonstration pilots, leaders from the major manufacturers and wellseasoned contracts and marketing experts. Our team of experts provide personalized service to help clients navigate the complex process of transacting an aircraft.
The aircraft transaction process requires real-time market data, including current trends and market research. We provide solutions based on sound, strategic analysis and expert execution. Our global network of relationships and turnkey services successfully bring together qualified buyers and sellers. Our in-house proprietary database and specialized JetHQ support team is designed to standardize processes and increase productively, allowing you to focus on your core business while we manage your aircraft transaction.
JetHQ has established headquarters in the United States and United Arab Emirates, to be centrally located in both the Western & Eastern hemispheres. Over the years, we have expanded our footprint with strategic locations worldwide.
JetHQ clients have exclusive access to business aircraft. Our team of seasoned professionals have decades of aviation experience with leading aircraft manufacturers, including Dassault, Textron, Bombardier, & Gulfstream, as well as sales and marketing experience with fractional and aircraft management companies. Our extensive inventory means greater opportunities to find the right aircraft, while creating the flexibility to accept a trade-in or sale without needing to find an end buyer. If you are looking for a specific aircraft model or features, our world-wide team can find the right aircraft to meet your needs.
JetHQ has worked with clients to accommodate uncommon aviation requests. Tap into our expertise for any question or service you may have in aviation, such as airborne test platforms, medical evacuation (medevac), air operator’s certificates (AOC), or commercial aircraft. We will work to offer a solution to even the most unusual or unique challenges.
