Eat Drink Sleep - May 2021

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eat.drink.sleep May 2021



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Think Design Think Hom Deralam Laminates Ltd started as a family business in the Northwest of England and now operate from multiple UK sites meaning that the customer can benefit from a flexible and unrivalled nationwide distribution service. Deralam have a close relationship with all their supply partners, ensuring that they continue to add the latest innovative materials and designs to a constantly expanding portfolio. Stocking over 10000 product lines,

You can be sure that Deralam st solution to suit your latest design p together with the highest leve commitment and customer service. able to supply the correct produ extremely tight deadlines has seen De forge close relationships with companies in the shop fitting industr their products are used in the stor some of the most prestigious names i street retail.

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Keen to stay ahead of the market, Deralam have sole UK distribution rights for Homapal©, that specialise in laminates of various finishes including real metal surfaces, this leaves an almost unlimited scope for creativity and customisation; meaning that this product has a multitude of applications and finds its way into cruise ships, bars, restaurants, nightclubs and high street retail stores, in fact, any vertical surface that needs to be enhanced.

Over the years, hardly any other material has proven its worth in interior design to the extent in which the laminate has done. Looks, feel and function are combined to get the interplay of elements into all-embracing spatial concepts in a way that could not be more natural. Deralam is the Architects, ideal choice for manufacturers and retailers alike.


New Dometic HiPro Minibars We believe in sustainable innovation for a better guest experience. Premium can’t be measured. It’s all about the first impression, elegant design, and the silence that your guests appreciate. What can be measured is efficiency. With improved cooling performance and up to 40 % lower energy consumption, it’s clear to see why the HiPro range is considered the world’s best minibar. The state-of-the-art design of Dometic HiPro will help you create a premium in-room feeling.

Contact Us For more information on the publication or to talk about advertising within the next issue. Contact one of the team via the details below:

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Publication Manager Dan Draper 01843 591 523


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Jodie Little 01843 582 733

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Jeremy Tring

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Liverpool ONE to support hospitality operators by increasing outdoor seating 100% Grosvenor Britain & Ireland has announced that Liverpool ONE will increase its outdoor seating capacity by 100% as part of its plans to support operators and safely accommodate visitors as they return to the destination from April 12. Supplementing the existing external covers, Liverpool ONE has worked closely with its occupiers to facilitate an additional 610 covers, all in keeping with social distancing guidelines..

Of these, half of the covers introduced will bolster the existing outdoor seating areas of Liverpool ONE’s diverse restaurants, cafés, bars and leisure experiences, while the remainder will form part of popup activations across Chavasse Park alongside new dedicated communal spaces across the destination. Liverpool ONE’s reopening plans include the return of the popular ‘safe circles’ painted on the grass on Chavasse Park, first introduced in summer 2020. The designated socially distanced areas encourage visitors to the enjoy the destination’s five-acre park in the heart of the city.

Hyatt Regency touches down in Switzerland

Alison Clegg, Managing Director, Asset Management at Grosvenor Britain & Ireland, commented: “We have a responsibility to reassure visitors they can return safely, while also inspiring them to spend time enjoying Liverpool ONE with friends and family as the lockdown begins to lift. At the same time, we are very conscious our tenants need continued support. The additional covers and reintroduction of the social distanced circles on Chavasse Park achieve these two objectives, creating more opportunities for tenants to welcome visitors as they return to Liverpool ONE.” As non-essential retail and hospitality reopens, three new F&B and leisure brands will also be joining Liverpool ONE’s line-up including Maggie Fu, the Liverpool-based street food operator, Mamasan, with its first restaurant outside Scotland, and new experiential golfing concept, On The Green.

The opening of the 255key Hyatt Regency Zurich Airport The Circle marks the brand’s debut property in Switzerland. In Hyatt, which recently opened its 1,000 hotel worldwide, has announced the opening of Hyatt Regency Zurich Airport The Circle. The 255-key hotel, which becomes the first hotel under the Hyatt Regency brand to arrive in Switzerland, is located directly at Zurich’s brand-new hub the ‘Circle’, boasting an innovative mix of retail shops, offices, health facilities as well as restaurants, all situated on more than 180,000 square metres and alongside an almost 80,000 square metre park with greenery and running paths. Hyatt Regency Zurich Airport The Circle will be joined by the planned opening of a Hyatt Place branded hotel at the Circle hub. The Circle Convention Centre which will be managed by Hyatt as well is expected to host its first events in late spring.

Image credit: Hyatt Regency


Directly at Zurich Airport and with direct access to The Circle Convention Center, one of the largest conference venues in Switzerland, Hyatt Regency Zurich Airport The Circle is situated at one of the most well-connected locations.

EAT. DRINK. SLEEP May 2021 Image credit: Hyatt Regency

“Hyatt Regency Zurich Airport The Circle has been designed to meet the needs of travellers who seek flexible and energising experiences, and will offer intuitive and seamless experiences to business and leisure travellers alike,” said Benno Geruschkat, general manager of Hyatt Regency Zurich Airport The Circle. “The Hyatt Regency brand fosters the connections that matter most, and we are excited to offer our guests the perfect place to work, engage and relax.”

experiences that meet various dietary needs and preferences. Guests can discover Middle Eastern flavours in a contemporary setting with an open kitchen at Restaurant Babel. Bar Iris is a social hub at the hotel with views overlooking the main square and offers Swiss inspired dishes and signature drinks. The 24/7 take-away, Zum Mitnäh, offers refreshments and an extensive selection of gourmet sandwiches and healthy snack options, as well as freshly brewed coffee.

metres of event space divided over three levels. The Circle Convention Center will offer pre-function spaces and 18 meetings rooms, all featuring floor-to-ceiling windows.

The 255 guestrooms sheltered inside include 16 suites, one Ambassador suite and one Presidential suite with a terrace overlooking the park.

Suitable for large events and meetings, as well as galas, fairs and product launches, Hyatt Regency Zurich Airport The Circle will have direct access to The Circle Convention Centre, which is set to open in late spring 2021 and will be home to more than 2,800 square

Hyatt Regency Zurich Airport The Circle joins Hyatt’s Park Hyatt Zurich and Alila La Gruyère which is expected to open in 2024. Hyatt Place Zurich Airport The Circle will open when the situation permits.

Hyatt Regency Zurich Airport The Circle features a range of culinary

Image credit: Hyatt Regency

At Hyatt Regency Zurich Airport The Circle guests can relax between meetings or after a busy day at the complimentary 24/7 fully equipped fitness centre. To reenergise after a busy day, guests can also explore the relaxation area with sauna.

Image credit: Hyatt Regency



Restaurant Collective launches to support independent restaurant sector Restaurant Collective has launched as a member-led and owned, non-profit community to champion the UK’s independent restaurant sector. The group is seeking to provide independent operators with a louder voice and the support they need to succeed in today’s challenging marketplace, including advice on running their business; mentorship and tips from successful restaurateurs; access to an exclusive online marketplace offering supplier deals; and greater power and control over their online presence. Restaurant Collective will also aim to encourage consumers to support local independent eating and drinking venues following a year in which around 3,000 restaurants have closed and the independent segment suffering 2,000 further closures in January and February alone. Restaurant Collective is backed by chief executive and former lastminute. com managing director Paul Shaw and the co-founders of Bookatable Jeremy Ormerod, Ken Stratford and James Barnard. Founding members include chef Brian Turner and Andrew Pern, chef-proprietor of the Michelin-starred Star at Harome in North Yorkshire.

Pern added: “The friendships formed and people we work with in our trade are second to none. If we work together and benefit from each other’s advice, the hospitality industry can only get stronger and come through this even better as one.”

Benefits of Restaurant Collective As patron, Turner will build awareness of membership will include: the new initiative among the restaurant • Mentorship from experienced community and help to recruit operators and individuals experienced founder members. He said: “The ethos of hospitality has always been • Exclusive supplier deals in the Deals to bring people together and provide Marketplace them with an enjoyable and memorable • Advice and support from fellow experience. This remains the case today, operators in the Members Forum the difference being, with significantly increased competition and attention on • Access to new staff on loan/ eating out, it’s more complex running a recommendation via the Job restaurant nowadays compared to when I Exchange opened my first venue many years ago. • Power and distribution of their “That’s why I firmly believe Restaurant online presence with a unique Collective is a fantastic initiative, and content management tool one that I’m very proud to be a part • Skills training and inspiration for of – bringing together independent themselves and their teams in the and smaller operators to support one Knowledge Base and other. It’s certainly something that would’ve been of great assistance to me • Inclusion in the UK’s largest and my peers when we were starting out directory of independent in the industry.” restaurants.


Shaw added: “We’re on a mission to save our independent restaurants and support this part of the market as it emerges from what has been an incredibly tough time. The pandemic has shone a light on the importance of supporting local businesses and we’ve seen a shift in how people value and connect with their local independent restaurant, takeaway or pub. But these businesses are far from out the woods. “As a completely member-led and owned, non-profit community, Restaurant Collective’s purpose is to level the playing field for independents. We’re building a membership community to ensure we offer the resources, guidance and inspiration that makes a positive difference to their businesses. We’re hugely excited by this prospect as we all look forward to a much brighter future.” Restaurant Collective is open to anyone across the UK who runs single-site venues or a small group of sites, as well as those from larger groups who are looking to connect with and support like-minded operators – plus supplier partners in a sponsorship capacity. Membership at launch costs £99 per year.


Carton House to open this summer following 2-year refurb The 18th Century Palladian-style mansion, The House, is at the heart of the estate and will be the ‘centre of the guest experience’ when the hotel opens this summer.

added to its offering. The new space has been transformed into the resort’s fine dining evening restaurant and morning breakfast room.

The Fairmont Hotels and Resorts-managed Carton House hotel is set to open this summer following an extensive twoyear, multi-million euro refurbishment.

The complete refurbishment of Carton House has been carried out under the creative guidance of McCauley Daye O’Connell Architects. The hotel also now features 18 bedrooms and suites which occupy the first floor of The House, with a further 151 rooms in The Garden Wing which curves around the formal gardens.

Carton House was the home of the influential and aristocratic FitzGerald family, and is now in the proud ownership of the Irish-American Mullen family. The 18th Century Palladian-style mansion, The House, is at the heart of the estate and will be the “centre of the guest experience” when the hotel opens this summer. Its series of state rooms including the Gold Salon, the Drawing Room and the Bell Room all of which have been restored. Fairmont also added that a number of new elements have also been added to “elevate the guest experience”. The new Whiskey Library features an “encyclopedic selection” of uisce beatha, while a casual dining restaurant – Kathleen’s Kitchen – has been created in the original kitchens of The House. In addition, The Courtyard Bar, serving light bites alongside wine and cocktails and The Morrison Room have also been

The Carton House Spa & Wellness has also been “completely reimagined” with a new treatment menu and thermal relaxation experience. John Mullen, owner of Carton House, said: “This has been a labour of love for myself and my family, and the extended teams of specialists and experts who have worked on every detail of this large and complex project. We could not be more proud and delighted to share the magnificent refurbishment of Carton House with our first guests this summer. “It has been a challenging time for hospitality businesses everywhere, so we are happy to be able to offer a positive, good news story, writing a new chapter in the story of this splendid and historic estate.”


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As hotel bookings pour in for summer, there are lessons to be learnt from 2020 By James Bishop, Senior Director, Global Ecosystem at SiteMinder SiteMinder’s annual list of the Top 12 hotel booking channels has, over the years, become the main source of information on which channels UK travellers are gravitating toward to arrange their stays, and subsequently, which are generating the most revenue for local accommodation providers. And, last year, in the UK, the most striking trend between the 4,000-plus UK hotels that we studied was not the consolidation we’ve seen in previous years, nor was it dominance among the known, major players. Rather, what the data told us was that direct bookings via a hotel’s website were no longer the unattainable unicorn that they once were not too long ago. On the contrary, as local domestic travel increased, the share of direct bookings comparative to other booking channels grew with it, overtaking even Expedia between April to December. Today, as cases continue to fall and the local industry braces itself for a wave of domestic bookings from mid-May, below are the other two major takeaways from our study of 2020, that will help hoteliers best prepare for the year ahead: 1. The growing popularity of Airbnb as a distribution channel for accommodation providers of all sizes. Airbnb debuted among the top 12 in the UK, as well as eight other destinations around the world, last year. 2. The strengthening of local and regional distribution channels as a result of restricted international travel. For example, made the top 12 for the first time, thanks largely to their focus on domestic leisure travellers, and while a channel like Off Peak Luxury didn’t rank among the top 12 distribution channels over the full 2020 year, it did emerge among the top 12 from April, when domestic travel really took off. In 2020, what we saw was a complete reset in the way that we approach our travels here in the UK. The impact of this was a levelling of the playing field, as more people booked via hotel websites, and many distribution channel providers showed the unique value they could provide. With travel again being eagerly awaited, it’s vital for hotels to be better prepped this time around; to be ready to capitalise on the increase in website traffic that’s on its way, and to have adapted to the lessons learnt from a year in travel like no other. For more information please visit


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EAT. DRINK. SLEEP April 2021

Kopus launches to offer the hotel industry an additional revenue stream As hotels, hostels and B&Bs prepare to open from 17th May, much of the industry will be wondering how to make their margins viable to break even, whilst travel restrictions and social distancing measures are still in place. Kopus, which launches this month, offers a lifeline: an additional income stream with minimal output, which is completely COVID compliant. Kopus is a digital platform that enables existing businesses to coexist as flexible working spaces: Kopus handles the bookings, the payments, the customer generation - and pays the venue every Friday.

Jason Allan Scott states: “ What Kopus can offer the hotel sector is an additional income stream that was there all along - and what’s more - your dedicated account manager will support, manage bookings and promote it for you. And whilst a coffee shop might suit some remote workers, without doubt, those seeking a corporate and professional flexible workspace will be excited by what hotels can offer via Kopus”. Instead of charging a per-order commission, Kopus operates on a SaaS model, charging venues a flat fee per month per location and or a profit share NOT revenue percentage.

Early adopting hotels have been swift to realise the potential of broadening their customer base by offering desks, wifi and great coffee to remote workers, freelancers and digital nomads and using dormant space such as function rooms as hireable meeting spaces. Kopus’ Founders: Jason Allan Scott and Sophia Giblin are passionate that their brand offers a sustainable solution and long term business growth model for the industry, but also the opportunity for local people to revive their community and support hotels in a refreshing way.

Remote working is currently advised to continue long into 2021, and many businesses have embraced the opportunity to downscale or completely obliterate the traditional office and need for presenteeism. WFH is set to be replaced by WFA, offering remote workers the freedom to roam, to detach from the kitchen table, to plug in elsewhere and connect with remote workmates. However, whilst a shared office desk costs £550/month at a Central London WeWork. Kopus charges members a PAYG fee, set by each individual venue - which could include packages such as meeting rooms, additional Wi-Fi and unlimited coffee or tea. To learn more about Kopus, please go to


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Mike Bertsch and Benjamin Buhl. CEOs of Qonda

By means of a livestream, conferences, presentations or other events can be made accessible for an unlimited number of participants all over the world by transmitting the livestream in real time to various online channels. The principle is comparable to a television broadcast which can either be watched live or streamed later. With the browser-based RSI platform (RSI = Remote Simultaneous Interpreting), it is now possible to provide real-time simultaneous interpretation of any type of livestream into any number of languages. This means that every listener can follow the livestream in his or her own language. With Qonda, this service is provided by human interpreters, all of them experienced and certified language professionals. There is no limit to the number of languages. Thanks to relay interpreting, any language combination can be offered. From wherever they are located, the interpreters dial in directly to the virtual Qonda delivery platform to render their simultaneous interpretation of the livestream.

Handling the multi-lingual livestream player is extremely convenient for the customers. “Now, all our customers have to do is integrate one single livestream player in their homepage, Intranet, or event platform. The viewers then simply select the language of their choice by clicking on the ‘Language selection’ button. The times when you needed to transmit one stream per language and integrate it back in are over,” says Mike Bertsch, Managing Director of Qonda, explaining the major advantage of the new tool.

Multi-lingual livestream in three steps Qonda customers are only three steps away from optimum performance. First, they send their original RTMP livestream (Real Time Messaging Protocol) to Qonda. In a second step, Qonda has professional interpreters translate the original into every language of the customer’s choice. In a third step, the finished livestream player with the language selection is sent back to the customer, who can integrate it on any platform. The system is highly flexible so that up to 1 million of viewers worldwide can watch the livestream via the 220 CDN servers.


Qonda is now offering a multi-lingual livestream player

The benefits of remote interpretation of a livestream The advantage of remote interpretation of a livestream is not only that every viewer can comfortably follow in their own language, but also for example the high flexibility in the event structure. It ensures that you can integrate and combine any number of speakers, cameras, presentations and videos. Another key benefit: Usually, participants and viewers can simply join the event without installing any extra software or app. If the livestream is also broadcast simultaneously on various platforms such as the Intranet, homepage or event platform, an even greater international audience can be reached. Behind Qonda are two who have combined their two perspectives: Benjamin Bühl has been managing Dolmetscheragentur24 for 5 years and has been in the industry for 17 years. Mike Bertsch has been managing director of B&B Technik + Events and an expert in event technology and organization for over 20 years. With Qonda companies, NGOs, associations etc. have the possibility to have their meetings, conferences and conventions of any kind interpreted into an infinite number of languages.



New Bar and Lounge in Broadstairs, designed by Lee Pollock at Lifeforms Design, opens in May

Photography: David Cleveland.

Lifeforms Design by Lee Pollock is an award-winning design practice for restaurants and bars. Celebrating its twentieth year in business, Lee provides a full range of interiors and architectural design services across hospitality, leisure, retail, and commercial industries. Colour, form and texture are a signature design trait, combining luxe and industrial. Lifeforms has delivered the full design package from concept to completion of Reign, a new bar and lounge launching in Broadstairs this May, and only a short walk away from the iconic Viking bay. Inspired by the building’s Art Deco architecture and the Victorian seaside charm and heritage of Broadstairs, Reign has a bold colour palette of deep rich blues offset with brass fabrication and warm rust hues, with statement design elements throughout. The bespoke furniture, including banquette bar seating has been designed by Lee and fabricated by N&J Upholstery. Lifeforms is now established as a leading design practice in the UK, with a reputation for creating distinctive and imaginative solutions. With a love of clean lines, in particular the ambition of modernist brutalist architecture and colour, Lee draws inspiration from all aspects of living, from classic cars to the shingle on the beach of his hometown of Whitstable, on the south east coast of England. Winner at the Restaurant & Bar Design Awards, Lifeforms is based in Margate with projects all over the country from London to Leeds. “My goal for each project is to provide a space that stimulates, invigorates and engages users. Colour and texture are vital, the shingle on the beach, an architectural detail, landscapes. Anything can be an inspiration.” - Lee Pollock, Lifeforms Design @lifeforms_design


RECIRCULATION UNITS FOR KITCHENS IN HIGH DEMAND New Recirculation Unit for Commercial Kitchens, the CK ReCirc


he demand for these recirculation units is always growing, as more unusual and restricted spaces are being optimised by catering business owners. Recirculating will allow such kitchen professionals to take advantage of existing spaces without the high cost and practical implications that would apply to retrofitting permanent equipment like exhaust hood fans and ductwork, which filter airborne grease and smoke out into the atmosphere. CK Direct’s ReCirc™ is a self-contained kitchen ventilation unit with environmental design considerations that also eliminate major risks to the kitchen, such as ductwork fire hazards. Multiple stages of inventive filtration within the unit reduce grease, particulate, smoke and odour before reintroducing cleaner air to the kitchen – The unit therefore, needs no direct duct connection to the atmosphere.

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e sure to learn more about the recirculation unit for commercial kitchens and other new products in the range by calling a member of the CK Direct team on 01733 230378 Customers can also discuss with our experts their specific commercial kitchen requirements, whether it be for ventilation and extraction systems, fabricated stainless steel equipment or the most advanced odour control solutions available to the UK market. CK Direct are your trusted supplier, applying exceptional standards to the build of exceptional kitchens.

You can find out more about CK Direct’s commercial kitchen ventilation and extraction systems via: +44 (0)1733 230 378

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Is biophilia the key to success post-lockdown? If this year has shown us one thing, it is how versatile the hospitality sector can be when faced with challenges. But how can customers be made to feel safe as the industry opens once more? Biophilic design could hold the key to increasing footfall, bookings and spend post-lockdown, according to Emily Vernon, Managing Director of phs Greenleaf: “After over a year of social distancing and face masks, customers are naturally worried about returning to spaces such as restaurants, bars and hotels. Biophilic design looks to ease those concerns, making customers feel comfortable and willing to spend again. “Biophilia is the concept that human beings have an innate connection to nature, something that has been heightened even further during the pandemic as we craved outside spaces like parks and beaches. Being with plants and nature is proven to make us feel calmer, happier and safer. “Biophilic design taps into this psychology and uses plants and natural materials to create the same feelings. “For example, attractive, thriving plants in a premise gives the impression of a clean, healthy, natural environment – somewhere that people can thrive too - and this reassures and comforts customers.


“And these kinds of feelings can translate into tangible benefits. Studies have also shown that customers spend longer and are more willing to pay higher prices in restaurants and bars that use biophilic design. It is the same reason that guests are willing to pay more for a sea view or garden view room at a hotel – they know they feel happier near nature and place a value on that feeling. “Biophilic design can also be used to deal with new COVID measures in a more refined, purposeful way. phs Greenleaf has developed a range of moveable planters and divider planting troughs that are helping businesses maintain social distancing without the need for garish signage or tape. These planters can also act as directional aids or social dividers, creating different zones or appropriate distance or barriers between tables, all whilst adding to the aesthetic and ambience, and creating a sense of well-being and calm that most conventional social distancing measures do not. “And biophilia isn’t just for indoor spaces. We’re working with a number of national restaurant chains to rethink their

outside spaces following lockdown. By extending your design outdoors, you create instant curb appeal, giving you the competitive edge, as well as creating flexible spaces that can quickly increase your number of covers. “Biophilic design isn’t about spending lots of money on expensive plants or designer living walls, it’s about finding what is right for your customer and business - even small changes can make a big difference.” phs Greenleaf has been providing planting and landscaping services to businesses for over 25 years, including indoor and outdoor plants, artificial and live planting, living walls, grounds maintenance and Christmas trees and decorations.

Great American Beer Festival The Great American Beer Festival (GABF), the country’s largest ticketed beer festival, will skip its public event in 2021 and return in person to celebrate its 40th anniversary October 6-8, 2022 at the Colorado Convention Centre in Denver. Despite vaccination efforts and the gradual reopening of the country, the health and safety concerns for large indoor gatherings, like GABF’s 60,000-attendee event, remain. However, the Brewers Association, the not-for-profit trade association dedicated to small and independent American brewers, will host the 2021 GABF competition and awards ceremony that typically coincides with the festival. Winners of the world’s most prestigious professional beer competition will be revealed during the Brewers Association’s annual Craft Brewers Conference® on September 10, 2021 in Denver. Registration for this event opens on May 4 2021. Production Figures Annual production figures for the U.S. craft brewing industry have been released by the Brewers Association. In 2020, small and independent brewers collectively produced 23.1 million barrels of beer and realized a 9% decline3, decreasing craft’s overall beer market share by volume to 12.3%, down from 13.6% the previous year. The overall beer market* dropped 3% by volume in 2020. Retail dollar value was estimated at $22.2 billion, representing 23.6% market share and a 22% decline over 2019. Craft brewers provided more than 138,000 direct jobs, a 14% decrease from 2019. But the number of operating craft breweries continued to climb in 2020, reaching an all-time high of 8,764, Throughout the year, there were 716 new brewery openings and 346 closings. While openings decreased approximately 30% compared to 2019, only half of this drop is attributed to COVID. Increasing market competitiveness and maturity were also factors, and the decline was apparent before the pandemic. Annual Top 50 And, the Brewers Association has released its annual list of the top 50 producing craft brewing companies and overall brewing companies in the U.S., based on beer sales volume. Of the top 50 overall brewing companies, 40 were small and independent craft brewing companies. See for the complete list American craft beer is available from selected wholesalers nationwide.



Lotte Peplow, the Brewers Association’s American Craft Beer Ambassador for Europe, provides a round-up of the latest news Stateside

May 2021



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overcoming choice overload Good hygiene has always been important in food preparation environments to prevent foodborne illness but today there is more choice than ever! As pubs, restaurants, and cafes begin to re-open, Chris Wakefield, Managing Director UK & Ireland, GOJO IndustriesEurope Ltd, discusses what commercial kitchens should look for when choosing hygiene products. A proactive approach to hygiene and safety has always been critical in food preparation environments where germs can easily be transmitted and the subsequent risk of illness is high. According to the World Health Organisation, Salmonella, Campylobacter, and Listeria are just three of the most common foodborne pathogens that affect millions of people annually. A proactive approach to hygiene and safety has always been critical in food preparation environments where germs can easily be transmitted and the subsequent risk of illness is high. According to the World Health Organisation, Salmonella, Campylobacter, and Listeria are just three of the most common foodborne pathogens that affect millions of people annually. It goes without saying that having a regular cleaning schedule and sufficient opportunities for


handwashing are critical infection prevention measures, especially with the additional threat of COVID-19 in general circulation. The government has clear guidelines in this respect. The difficulty is choosing the right cleaning and hygiene products for the job. There has never been more choice available. The pandemic created a surge in demand, which in turn, saw a flurry of new products entering market. Not all are fit for purpose, match their claims in terms of efficacy, or are suitable for commercial kitchens. This makes product selection problematic for customers.

Does it actually work? Sanitising solutions must be effective against germs and bacteria. Most are antibacterial, but not all have antiviral properties. Rather than relying on the EN norm for enveloped viruses, which assume efficacy against Coronavirus, the PURELL® Advanced Hand Hygienic Hand Rub and PURELL Surface

To be effective in food contact areas, surface sanitising sprays and wipes need to be ready-to-use, have high antimicrobial efficacy, and importantly, act fast and dry quickly. Many people do not spend very long washing or sanitising hands and surfaces and time can be limited to prepare the required orders, so selecting products that reach their stated efficacy levels quickly is vital. This is where surface sanitising sprays and wipes come to the fore. These products can therefore easily be incorporated into daily activities – alongside thorough hand hygiene and cleaning routines – thanks to the speed, effectiveness and ease of use they provide. Look for contact times alongside key EN norms. PURELL Surface Sanitising Spray and Wipes, PURELL Advanced Hygienic Hand Rub, have all been proven to kill Coronavirus within a contact time of just 30 seconds, helping businesses to keep their kitchens clean and COVID-secure.

Is it suitable for commercial kitchens? As well as being effective against germs and bacteria, it is also important to choose formulations that have been tested and passed in accordance with international food taint testing standard EN4120:2007. This provides assurance that they are safe for use in food handling. In the current climate, it’s never been more important to choose a trusted supplier for cleaning and hygiene solutions. In doing so, customers can have confidence that the products they purchase are safe, effective, and fit for their purpose.

For more information, call +44(0)1908 588444, email or visit

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Professional pool and spa management • A dedicated system for pool and spa engineers, technicians and installers • Accessible via online login or by scanning product’s QR code • Intuitive interface ensures ease of use

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EAT. DRINK. SLEEP April 2021

Grab a Pizza the Action With American Craft Beer! Lotte Peplow, the Brewers Association’s American Craft Beer Ambassador for Europe, looks at how pizza and beer can help with re-opening: 3. Pepperoni + IPA. Hops will enhance the spiciness of the pepperoni and cut through the grease so go for a robust, bighitting, hoppy IPA. Strongly flavoured and spicy toppings should be paired with an equally strong and flavoursome beer. There are endless potential pizza toppings Hoppy IPAs balance the saltiness which means that different beer styles of the meat helping to refresh the can interact in different ways with each palate. component part. You may find that one style works with the prominent Beer: Firestone Walker Union Jack ingredients of the topping while another IPA or Stone Ruination IPA style echoes the toast of the crust. 4. Hawaiian: + gose. Ham and Suggesting back up styles is a good tropical pineapple pair well with strategy. the fruity notes of gose while Consider the following guide to pairing the gentle tartness balances the beer with pizza: sweetness of the pineapple and the When the hospitality world reopens be ready with new ways to interest and engage your customers. If you serve pizza, American craft beer is a classic accompaniment and best-selling beer styles such as lager, IPA and stout should be on your beer list.

salty note brings out the salinity of the ham. Beer: Cigar City Margarita Gose or Rogue Ales Honey Kölsch for a subtle sweetness 5. Spicy Meat Feast + stout. Sweet malty notes echo the intense, meaty flavours of the topping and calm the heat of the spice. The savoury or umami flavours of the pizza will be balanced by the chocolatey, roasted, richness of a full-bodied stout. Beer: New Holland Bourbon Barrel-Aged Stout or a brown ale for something lighter and more approachable.

1. Margherita + pilsner or lager. A crisp, clean Helles or pilsner lager with a high level of carbonation will scrub the palate clean of greasy cheese and cut through the fat content while a Dunkel with a lightly toasted malt backbone will complement the pizza crust. Beer: Oskar Blues Mamas Little Yella Pils or Oskar Blues Slow Chill Dunkel Lager 2. Vegetarian + pale ale. Veggie toppings vary wildly - earthy mushrooms, salty cheese, bitter spinach. Offer beer that is versatile enough to resonate with each flavour but not be overshadowed by the acidity of the tomato base. Beer: Sierra Nevada Pale Ale or Heretic Evil Twin Red Ale


For more information and pairing ideas visit American craft beer is available from selected wholesalers nationwide.


Luxury Event Caterer Brings Starchef’s Creations Straight To Your Door London’s leading event catering and food design company can today announce its collaboration with multiple leading chefs to produce the ultimate treat at home; beautiful feasting menus created at Bubble HQ and delivered straight to your door. In association with StarChefs, the innovative new platform that showcases the best chef talent, the very first food and drink experience comes from culinary genius Andrew Wong. In time for Chinese New Year, the 13- course banquet comes complete with delectable items, decorations and a playlist to set the scene. Carefully curated dishes include seared Wagyu beef with three sauces, barbecued sweetcorn with beef XO sauce, whole sea bass with ginger spring onion en papillote and scalded kingfish “yu shang” with garlic, chilli and coriander soy. All dishes will arrive with the preparation done and with instructions on how to finish, heat and serve.

Then, on 17th March, comes Dublin’s finest Robin Gill as he works with StarChefs and Bubble Food to design a St Patrick’s Day feast. Easter weekend will see the next in line as StarChefs and Bubble Food join forces with Michelinstarred chef superstar Tom Aikens, creating a banquet fit for the familyfocused period. Bubble Food was chosen for its capability in scaling up without losing any attention to detail – essential when preparing restaurant food of this quality and attached to distinguished names.

Bubble Food’s Executive Chef Director, Jens commented “As a business operating predominately within the events sector and having been unable to work at full capacity for nearly a year, we are delighted to be announcing this incredible partnership. At a time where dining patterns and habits have pivoted with at-home dining becoming the norm, we see this trend complimenting the in-restaurant and at-event experiences rather than disappearing once restrictions ease. It’s an honour to be chosen to work so closely with some of the finest chefs in the business and bring our large-scale facilities and experience to the mix. It is the perfect example of our flexibility and scalability as a business.” For more information visit and



Long Anticipated Luxury Hotels Opening In 2021

May 2021

Construction on many properties had come to a complete stop in recent months. But, around the world, there were some (select) projects that due to the long-term investments, locations, and other factors have slowly continued. On this list are many luxury hotels that we have been anxiously awaiting. From beautiful ski property in the Alps to luxury locations in Mexico and a private bay in Greece, these locations will feature luxury accommodations, meals fit for a lottery winner, and long-awaited getaways for people. We have confirmed that the locations are on schedule to be opened this year. We are going to list them by hotel brand so you will not have to look them up. However, we cannot confirm the regulations of each individual country when it comes to opening the actual facility. We can say, they are on schedule for opening in 2021 by all authorities today. Now, let us see what is coming!

Hotels opening in 2021 Mandarin Oriental


Mandarin Oriental Palace, Lake Lucerne, Switzerland

One&Only Kea Island, Greece

This iconic hotel first opened in 1906 as Hotel Palace Luzern. It is located on the shores of Lake Lucerne, in the heart of the city. The Mandarin Oriental Palace features 146 rooms and suites which overlook the beautiful lake and the mountains.

Mondrian Cannes, France Located on the city’s Promenade de la Croisette, the Mondrian Cannes will include 75 lovely rooms, as well as a restaurant and bar which overlook an expansive private garden and a private beach. This hotel was previously the Grand Hotel. Mondrian Cannes features custom interiors designed by Monaco-based Christophe Poyet and Emil Humnert.

Located on the West side of Kea Island in the Cyclades. This new luxury retreat will be home to suites, villas, and resort-style rooms. This is a brand-new beachfront resort

Ritz-Carlton Yacht Collection In 2021 Ritz-Carlton will begin offering specialized voyages from their Yacht Collection. This will be the first of three custom-built yachts which will offer voyages that range from seven to ten days. The overnight calls and curated experiences ashore will guarantee a unique experience for guests. Each yacht will feature 149 suites with a private terrace. Each yacht will accommodate up to 298 guests.

Dining options include: • • •

Argentinian concept-driven Leynia restaurant Ella Mia coffee shop Hyde Kitchen Photo credit;


Photo credit: eberhard grossgastei

EAT. DRINK. SLEEP May 2021 Photo credit: Pixabay

Six Senses Kitzbuehel Alps, Austria This beautiful and picturesque property is set in the Austrian Alps. The resort village is two hours from Munich and 90 minutes from Innsbruck. The resort includes 80 rooms and suites plus 60 private residences for sale. This number includes 15 freestanding luxury chalets. There are no words to describe the beauty of this location.

St. Regis St. Regis Bermuda Resort & Residences Located on the beautiful St. Catherine’s Beach in St. George, this resort will include 30 luxury St. Regis branded residences. They will range from 2279 square feet to 4693 square feet. The hotel also features 97 guestrooms and 25 suites. Other amenities include: • •

Casino Restaurant

• •

Bar Golf clubhouse

The most interesting amenity is a stateof-the-art spa, built into Fort Albert. Fort Albert was a 19th-century British defense site. Note: St. Regis will have other openings in 2021

Costa Navarino, Greece Costa Navarino is in the southwest Peloponnese, in Messinia. It is the home of two 5-star deluxe hotels. They are; The

Romanos, a Luxury Collection Resort, and The Westin Resort, Costa Navarino. Between these two hotels, guests can visit an Anazoe Spa, thalassotherapy center, two signature golf courses, and more than 20 fine dining venues. These hotels are part of Costa Navarino’s development of three new areas for prime destination locations. Those areas are; Navarino Hills, Navarino Bay, and Navarino Waterfront. The luxury hotel at Navarino Bay will offer 99 suites and pool villas on the waterfront. The resort will have an earth-sheltered design with the buildings blending into the curved hillside with planted roofs. This is unique and beautiful.

Amanvari, East Cape Baja, Mexico Away from the hustle of Cabo San Lucas, located in Baja’s East Cape, is Aman’s newest breathtaking luxury hotel. Next to the newly opened Four Seasons Costa Palmas and near the construction site of the “coming soon” Soho Farm House, this will be the place to go for the rich and famous. Each of the 20 contemporary accommodations is individually beveled pavilions, and each has a beachfront mangrove jungle. Perched on stilts, the second floor is your luxury space. The downstairs featured indoor/outdoor lounging areas, hammocks, and fire pits. The second floor has the bedroom, living space, wrap-around deck, and a cantilevered private pool. This is an eco-friendly property. There are three food and drink outlets, a hot-tub, and a ringed infinity pool. You will also enjoy a spa pavilion.

This will be an exciting year for the luxury hotel industry. Travel companies are predicting more 5-star travel by late 2021. Fine dining. Luxury accommodations, and luxury transportation companies are gearing up for record sales after a 2-year slump. It is a good time to start making late-year plans. 29


Monkey Shoulder brings hospitality community together and unveils the industry’s latest cocktail secrets with an unmissable live experience Join hospitality and bartending legends including The Connaught’s Ago Peronne, Grand Finalist of MasterChef Australia, Simon Toohey, and La Maison Wellness Founder, Camille Vidal, for an incredible live lock-in and cocktail masterclass.

Australia, Simon Toohey, and La Maison Wellness Founder, Camille Vidal, to share the best kept industry secrets and cocktail trends for 2021.

Monkey Shoulder’s Lock-In Live returns bigger and better than ever before to unite thousands of bartenders and cocktail lovers from all corners of the world on 29 th March 2021. Lock-in Live, a free and unmissable global drinks and entertainment show, is a one-ofa-kind experience for guests to learn how to make the latest and greatest new cocktails with some of the globe’s best bartenders and Monkey Shoulder’s influential brand ambassadors.

With a blend of special ingredients that make a great night out, Monkey Shoulder will bring the ultimate drinks and entertainment show straight to the living room, with live music and witty banter from some of the most entertaining artists and bartenders in the business. With Ministry of Sound resident DJ Santero set to spin monkey mixes throughout the event, and Harry Mack, who has rapped with Kendrick Lamar and Joey Bada$$, Lock-In Live will get the juices flowing and show the industry just how to do bartending conventions monkey-style.

Hosted by TV and radio presenter, Sarah Lamptey, and Monkey Shoulder Global Brand Ambassador, Joe Petch, Lock-in Live features global industry legends including The Connaught’s Ago Peronne, Grand Finalist of MasterChef

With interactive content, Q&As, cocktail hacks, live seminars and amazing prize giveaways there’s something in it for everyone. To stream Monkey Shoulder’s ultimate music mix straight to their home stereo, participants will be


provided with their very own QR code on the day. Joe Petch, Global Brand Ambassador at Monkey Shoulder, comments: “We can’t wait to get the bartender and drinks community back together for some serious Monkey fun. This isn’t just about making cocktails. It’s about the best drinks, the best music, the best company and one epic party to boot.” Lock-in Live will take place at 10.00 (BST) and will be repeated at 18.00pm (BST), so no one will have to miss out. What: Lock-In Live When: March 29 th , 10:00 and 18:00 BST Where: Monkey Shoulder’s website. Book your spot here Restrictions: Legal Drinking Age in country of residence 18+, 21+ only For further information about the event or how to sign up, please go to:


Essentials for re-opening a foodservice business

Takeaways and restaurants across the country are re-opening under new rules designed to protect staff and customers. As the foodservice industry comes out of coronavirus lockdown, the focus has turned towards restoring consumer confidence and getting businesses reopened safely and trading successfully. “During lockdown, with many core supply chains broken, we were pleased that many businesses came to Tri-Star for both products and advice,” said Tri-Star Packaging Sales Director Lee Richards. “We are able to offer a consultative approach on how to safely open and operate the full range of foodservice businesses from sit-in restaurants to takeaways, in the right way with the right products and with the correct advice. “Our Essentials Range now includes everything a business needs to reopen and operate safely. It features a comprehensive range of foodservice packaging that is not only convenient, hygienic and fit for purpose, but also easy to store and use, therefore speeding up service – and that’s of huge benefit to a takeaway operation working with limited staff. We also stock hygienic singlewrapped disposable cutlery and wrapped four-in-one packs, with knife, fork, spoon and napkin.

foodservice businesses reopen, wipes, sanitisers, soaps and gloves will be core day to day essentials alongside our food and delivery packaging ranges.”

“Considering the increased importance of health and safety, the Essentials Range features personal protection equipment (PPE) as well as convenient and flexible janitorial solutions from cleaning chemicals to paper hygiene products and cloths and wipes.”

“We’re not just the packaging guys. We supply everything a foodservice business needs to operate safely and efficiently – and by default, we have developed a larger consolidated offer which gives greater convenience while offering a fantastic price point.”

Tri-Star Packaging’s PPE products include face masks, powder-free vinyl gloves, aprons and hairnets. Tri-Star also stocks anti-bacterial soap, hand sanitisers, a touchless hand sanitiser dispenser station, and two different designs of floor signage illustrating social distancing guidelines.

“Re-opening presents many challenges while also providing operators large and small with the opportunity to review their business models. Many of the changes needed right now to enable contact-free delivery and service will be long lasting, such as a social distancing and an

“We have always offered janitorial and cleaning products alongside our core packaging ranges, but these are now more in focus than ever. For example, our Cleanline® range – already becoming popular in the casual dining sector – provides solutions for routine daily use on floors, glass and surfaces as well as specialist heavy duty products such as descaler and oven cleaner. The range includes the fast acting Cleanline® Ultra Disinfectant, a high-performance disinfectant with broad spectrum activity against bacteria and yeast, which is virucidal and effective against enveloped viruses including Coronavirus (BCoV). As

increased awareness around hygiene. Our Essentials Range delivers everything an operator needs to re-open safely,” said Lee Richards.

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AMERICAN CRAFT BEERS WIN TOP HONOURS AT EUROPEAN BEER COMPETITIONS Lotte Peplow, the Brewers Association’s American Craft Beer Ambassador for Europe, explains why American craft beer is worth stocking “It’s always immensely gratifying to see American craft beer shine at international beer competitions and proves its ability to succeed among the great brewing nations of Europe. Two European beer competitions have recently announced their results and American craft beer has again performed strongly. Winning medals in European beer competitions is testimony to American craft brewers’ excellence in brewing classical beer styles and relentless innovation in beer flavours and techniques. Even though European brewers are steeped in history and tradition, American craft brewers are now competing alongside them and finding success. What does this mean for your restaurant, bar or hotel? Faced with a plethora of choice, an award-winning beer offers a point of difference over its nearest competitor and is more likely to be sought out by the consumer. Medalwinning beers are considered exemplary and outstanding in their class.

Results of recent European beer competitions were as follows: Brussels Beer Challenge The Brussels Beer Challenge is an annual international beer competition that aims to promote the beer industry in a market that is not only a benchmark for beer, but also home to connoisseurs. This year was the ninth iteration of the competition with 1,546 beers judged by 38 internationally renowned predominantly Belgium beer experts from 26th October – 6th November in Brussels. Participating beers were subdivided into categories based on origin, typology, and style, and then tasted. Congratulations to the American craft brewers who were awarded with 31 awards in total: nine gold, 12 silver and 10 bronze including Reuben’s Brews Crikey IPA which was voted ‘Best North American Beer of the Competition’.

European Beer Star One of the most recognized beer competitions in the world, the European Beer Star took place for the 17th occasion in October 2020 and is committed to the traditional European art of brewing. It recognizes high quality, authentic beers that are genuine and distinctive, and is limited to beer categories that originate in Europe. Despite the pandemic, the 2020 competition welcomed 2,036 entrants from 42 countries of which 208 beers were from the United States. Medal winners came from 28 different countries. Congratulations to the American craft breweries who won 22 medals in total including 11 gold, five silver and six bronze. Chefs and restauranteurs are welcome to make use of the free resources available on including the newly updated and expanded Beer & Food Professional Course downloadable free of charge. A wide selection of award-winning American craft beer is available from selected distributors and wholesalers nationwide.”


The catering industry has been fundamentally threatened by the COVID-19 pandemic, with tighter restrictions set to stay in place for the foreseeable future. Jangro, the UK and Ireland’s largest network of independent janitorial suppliers, has expanded its comprehensive range of solutions to help businesses in the food industry continue trading throughout (and beyond) these uncertain times. They are able to offer everything the sector needs to adapt their processes and keep trading, from sustainable takeaway packaging, to effective cleaning and hygiene supplies and processes. During the initial lockdown, many bars and restaurants adapted their offering to include takeaway and delivery options. With a second lockdown across some parts of the UK and no confirmed end date for tighter restrictions everywhere, catering businesses should review their packaging options. With sustainability, as well as safety, high on the agenda, meals should be provided in environmentally friendly food containers. To help reduce the amount of plastic pollution, Jangro offers a

range of sustainable packaging, ideal for hot and cold foods, which is made from re-used board, and is recyclable, compostable and fully bio-degradable. The lids are made from recycled plastics (rPET) and are also recyclable themselves. Jangro is also able to help establishments implement effective cleaning and hygiene measures. As well as specialist food packaging, its comprehensive ‘Cleaning & Hygiene Supplies’ catalogue contains a wide range of high quality and effective products and supplies, including Jangro’s Enviro H6 General All Purpose Sanitiser, which has been proven to kill coronavirus. Jangro also recently extended its innovative range of digital wall charts to include the hospitality sector. These cleaning guides include colour coded plans to ensure a safe and hygienic working environment is maintained. As well as their bespoke copy, the customer automatically receives a full health and safety compliance pack, comprising of relevant safety data sheets, product user guides, and

May 2021

Independent janitorial and cleaning distributor provides services to help the catering sector act sustainably and stay compliant


Jangro offers tailored solutions to support catering businesses

Control of Substances Hazardous to Health (COSHH) risk assessments of the products that feature on their chart. Jo Gilliard, CEO at Jangro, comments, ‘COVID-19 is one of the most significant threats that the catering industry has ever faced. With mass gatherings banned for now, even when people are able to socialise more freely, it is likely that a coronavirus hangover will remain – that is, a consumer nervousness around the health and hygiene of an establishment. Many will still prefer to order takeout to enjoy in the safety of their own home, whilst others will assess the cleanliness of an establishment before deciding to visit. She continues, ‘The way that the catering industry has adapted in the face of such challenges this year has been impressive. Jangro is here to help support these businesses make sustainable choices, and when it comes to cleaning and hygiene, stay compliant and help them to build trust with their customers.’ For more information about Jangro, please visit or call 01204 795 955.


Restore the Rhythm Your business may soon be back up and running but, understandably, it may not be quite back to normal just yet. Playing music is one way in which you could help get your business back to its best. Even small changes could make a big difference, and music could help enhance the atmosphere, lift the mood and create a more positive environment. If you are going to introduce music, or if you are already using music in your business, you’ll usually need a music licence. TheMusicLicence covers virtually all commercially released music available – millions of songs & recordings, including the most popular & well-loved music, not just from the UK, but globally. So while you are making all of the arrangements to get your business back to its best, now is the perfect time to turn the music back on and ensure you that you are appropriately licensed, and set up TheMusicLicence for your business.

Music could help your business get back to its best.

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