3. ANNOUNCER (V.O.) (CONT'D) (continuing) For this reason, all mail, faxes or other correspondence is always considered a top priority. You must always keep in mind that there is a member in need behind the name on their form. Animated version of the Claim department work flow chart highlighting “date stamp” box. A still shot of an employee stamping a piece of mail with a priority stamp. ANNOUNCER (V.O.) (CONT'D) (continuing) You’ll be responsible for prioritizing and stamping the NMM receipt date on each piece received. Animated version of the Claim department work flow chart highlighting “sort” box. A still shot of an employee sorting pieces of mail. ANNOUNCER (V.O.) (CONT'D) (continuing) Next you’ll sort each piece by IPS suite letter. Animated version of the Claim department work flow chart highlighting “batch” box. A still shot of an employee batching pieces of mail. ANNOUNCER (V.O.) (CONT'D) (continuing) You’ll batch the claim by type. Capitated, Specialsis, FFS which leads to... Animated version of the Claim department work flow chart highlighting “log into system” box. A still shot of an employee doing data entry. ANNOUNCER (V.O.) (CONT'D) (continuing) ...logging the claim into the system. At this point the member is officially on their way toward receiving the best we have to offer. Animated version of the Claim department work flow chart highlighting “deny, reject and forward”. ANNOUNCER (V.O.) (CONT'D) (continuing) Sometimes problems arise. (MORE)
Alied Physicians IPA Video Script
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