US Foods Check Business Tools Toolkit

RESTAURANT TOOLS CUSTOMIZED FOR INDEPENDENT OPERATORS, DESIGNED TO HELP THEM MAKE IT

INTRODUCING

CHECK BUSINESS TOOLS ®

CHECK® is our signature program of business tools, technology and personal support for independent restaurants that helps them solve their challenges through critical insight and expertise.

Through CHECK, we will diagnose business needs and hand-pick the best-suited tools from a suite of solutions, to help operators run their restaurant more efficiently with less effort. Based on knowledge of operator pain points, we have organized the CHECK Business Tools into three pillars: Drive Traffic » Simplify Staffing » Reduce Waste We will guide operators with tools that enable them to ultimately make more money and unlock the potential of their business.

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CHECK IS EXCEPTIONAL AND DIFFERENTIATED BECAUSE, UNLIKE OUR COMPETITORS, WE OFFER: • A team of seasoned and specialized restaurant experts • A hand-picked portfolio of tools • P ersonalized recommendations for most relevant tools, based on diagnosis of business needs

WHY DO OUR CUSTOMERS NEED CHECK®?

• Rapidly advancing technology is transforming the way restaurants do business • Restaurants today will succeed or fail based on their ability to leverage new technologies and appeal to new diners • Industry metrics also tell us that these three issues are primary concerns for independent restaurants:

WE’VE MADE IT EASY FOR YOU TO ENGAGE CUSTOMERS WITH A PROGRAM THAT’S: • F ocused and benefit-driven – a smaller portfolio of solutions prioritized and designed to address specific customer pain points • C onsistent and connected – integrated with digital support and seller practices to help build customer engagement

54% OF OPERATORS reported a decline in customer traffic from the previous year

WHY IS CHECK GOOD FOR US FOODS® AND YOU?

– National Restaurant Association, September 2019

• CHECK directly aligns to our Made Easy strategy

62% OF RESTAURANT OPERATORS said their labor costs increased in the last year – Datassential, April 2019

• I ncreased customer usage of CHECK tools means greater customer success and revenue, which, in turn, means more loyalty to US Foods • C HECK IS A KEY INITIATIVE! This includes measurement and incentive (via Points of Focus), as well as in-depth training and tools for you to be successful

CHALLENGE: INDUSTRY WASTE costs restaurants $25 billion annually – ReFED

INNOVATIVE PRODUCTS BEST IN FRESH

LEADING TECHNOLOGY

CHECK BUSINESS TOOLS IS CORE TO OUR MADE EASY STRATEGY WITHIN OUR POWERFUL VALUE ADDED SERVICES

GREAT BRANDS

GREAT FOOD.

LOCAL & SUSTAINABLE

MULTI-CHANNEL EXPERIENCE

MADE EASY. TEAM BASED SELLING

VALUE ADDED SERVICES

PERFECT ORDERS

WORKPLACE SAFETY

RIGHT PRODUCT RIGHT PRICE

OPTIMIZED COST TO SERVE

DELIVERED WITH EXCELLENCE

FOOD SAFETY

HOW WE LIVE, WORK AND LEAD.

THE US FOODS WAY ®

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GET YOUR CUSTOMERS THE CHECK® BUSINESS TOOLS THEY NEED IN FIVE SIMPLE STEPS:

1

LEARN

Complete e-learning to get well-versed in CHECK

2

DISCUSS

CHECK Business Tools with your customers to identify their pain points and offer the right solutions to their challenges

3

SUBMIT INQUIRIES

When your customer is ready to take the next step in getting a solution, submit an inquiry on their behalf at usfoods.com/check

4

FOLLOW UP

Work with CHECK Business Tools partners to help place a solution that solves your customer’s problem and makes the restaurant more successful

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BUSINESS REVIEW

Continue to build the consultative relationship with your customer by checking up on how they’re doing, monitor their CHECK results and discuss opportunities with additional solutions

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WHERE DO YOU START? As with any US Foods® offering, your role is to shepherd customers through the process of learning and making a purchase decision. This process extends to CHECK®, as you help your customers discover the right solutions to solve their biggest challenges.

We have developed a comprehensive e-learning to prepare you to talk about CHECK and engage the customer in a more holistic way.

• CHECK Overview and Sales Approach • Traffic, Labor and Waste • Product-Specific Informative Snippets All of the above will be delivered through mobile e-learning because you’re always on the go.

Get started by completing all of the e-learning to learn about the program and tools.

This training will prepare you for identifying customer pain points and offering the right solutions. You must complete all of the e-learning in ExpandShare prior to submitting any inquiries on usfoods.com/check.

WHAT IS YOUR CHECK PROCESS WITH CUSTOMERS? ®

DIAGNOSIS

CUSTOMER ACTIVATION

BUSINESS REVIEW

CHECK-IN: work with the customer using knowledge from your e-learning to identify the best solutions for their needs.

Work with the customer to position these tools and help them through the sales process.

Check up on how the customer is doing, monitor and discuss.

• T he journey starts with the CHECK IN, where we can determine how to help our customers make it, and where they need it the most • T he CHECK IN is a conversation around your operator's business as it pertains to traffic, staffing and waste. You’ll find suggestions for questions to help identify and address your customers’ pain points throughout this toolkit.

• A fter you’ve worked with the customer to identify the solutions that are right for them, submit an inquiry on their behalf at usfoods.com/check. A representative from the CHECK partner will follow up with the customer • F ollowing through is crucial. Work with the CHECK partner to help place the solution and continue to follow up with the customer to ensure it’s still the right solution for them – and to identify any additional solutions that create customer growth opportunities.

HOW DO YOU CONNECT YOUR CUSTOMERS TO THE BEST SOLUTION? • U rge customers to sign up and enroll on the US Foods® CHECK Business Tools website at www.usfoods.com/check • T hey will then have the opportunity to submit an inquiry directly to our service partners by simply adding their customer number • O nce you've identified the best solutions for your customer, you can also submit an inquiry on behalf of your customers with your easy internal login: Username: MarketName_TM (for example CORONA_TM) Password: usfood1 (All inquiries must be submitted through the CHECK Business Tools website.)

• You can access additional resources specific to each CHECK Business Tool at www.usfoods.com/check.

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DRIVE TRAFFIC: • Website Design • Menu Design • Table Management and Reservations • Online Ordering

Pillar 1:

DRIVE TRAFFIC

SIMPLIFY STAFFING: • Staff Training • Team Management and Staffing REDUCE WASTE: • Menu Profitability • Mobile Inventory • Restaurant Operations Intelligence • Purchasing and Inventory Management • Restaurant Point of Sale

WHY IS TRAFFIC SO IMPORTANT? Because a steady stream of customers is crucial to every restaurant's success, whether online or in person.

HELP OPERATORS UNDERSTAND THE IMPORTANCE OF BEING DISCOVERED

EMPHASIZE THE TREND OF OFF-PREMISE DINING TO EXPAND BUSINESS

In the digital age, great websites are imperative as the first impression of a restaurant’s brand. Optimize your digital front door with Website Design, powered by BentoBox.

Online ordering drives growth for restaurants that already offer take-out. Enter Online Ordering, powered

by ChowNow.

DEMONSTRATE HOW TO CONVERT A CURIOUS CUSTOMER INTO A PAYING ONE A well-designed menu can attract diners and grow profits.

That’s where Menu Design by US Foods® comes in.

Providing the opportunity to easily make reservations online helps to seal the deal on sales. Table Management and Reservations, powered by Resy, is the solution.

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CHECK IN: Begin a dialogue with your customers about traffic.

Here are some questions you can ask to identify CHECK opportunities: WEBSITE DESIGN • Do you have a website that can be viewed on a mobile device?

• Is your website information easy to find, up to date and pertinent to any potential diner?

• Is the menu presented as text rather than a PDF, to ensure it’s optimized for Google search?

IF THERE'S A NEED, RECOMMEND THE SOLUTION: Website Design powered by BentoBox MENU DESIGN • Do you have an updated menu that highlights profitable items?

• Are menu items labels descriptive so that diners are drawn to the food?

• Does menu design eliminate dollar signs, inconsistent text sizes or placement that draws attention to prices?

IF THERE'S A NEED, RECOMMEND THE SOLUTION: Menu Design by US Foods® TABLE MANAGEMENT AND RESERVATIONS • Do you have an online reservation tool that works across platforms – like on a website, Facebook page or email blast with minimal fees?

• Do you have two-way texting, for easy customer confirmation and communication for reservations and waitlists?

• Do you pay a flat rate for all reservations, rather than a charge that grows as you book more covers?

IF THERE'S A NEED, RECOMMEND THE SOLUTION: Online Reservations powered by Resy ONLINE ORDERING • If you offer takeout, are you taking orders over the phone?

• Do you have a tool that is built directly into your website or Google listing for customers to order, rather than directing them away?

• Do you get a flat rate service with minimal commissions, so you see profits?

IF THERE'S A NEED, RECOMMEND THE SOLUTION: Online Ordering, powered by ChowNow

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WEBSITE DESIGN In a digital world, potential diners are discovering restaurants by searching online.

A restaurant’s website is the first impression of the restaurant online. It should showcase all offerings in the best possible light.

Website Design, powered by BentoBox, creates websites exclusively for the restaurant industry that convert more visitors into paying customers, while saving operators time and money over the lifetime of their business.

WEBSITE DESIGN CAN HELP CUSTOMERS: • I ncrease visibility online: the number of diners searching online for restaurants has grown exponentially • G row sales: convert web visitors into paying customers with a design that looks great on any device (80% of restaurant searches on smartphones lead to a purchase1) • S ave time: make it easy to update menus and promote specials on your website, and to cross-promote to social media

FEATURES OF WEBSITE DESIGN, POWERED BY BENTOBOX • A website that's built specifically for your restaurant by experts who specialize in hospitality-centered design • O ptimization for mobile – scaled for all devices and screen sized, since over half of all restaurant websites visitors are on mobile device2 • A dashboard that helps you quickly update your website and publish to social media • First-class customer support and hosting • A variety of packages designed to meet all types of website needs, including the option to sell gift cards and merchandise, promote catering and private events

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Telemetrics BentoBox

89% OF DINERS RESEARCH A RESTAURANT ONLINE BEFORE DINING THERE – AIS media

COMPETITIVE ADVANTAGES

NOTES

• B entoBox outperforms competitors, because they specialize only in websites for restaurants, with expertise in converting website visitors into paying customers.

• B entoBox knows that restaurant owners are busy, so their websites are easy to manage and update, saving operators time • B entoBox also knows the tools that restaurants look for to make more money, such as gift card sales and catering

EXCLUSIVE PRICING FOR US FOODS® CUSTOMERS US Foods customers can get exclusive pricing on BentoBox Express, Essentials and Plus plans, plus free setup and design.

Submit an inquiry to BentoBox for more details.

EXPRESS For restaurants that need just the basics: menu, location, social media and contact info. Set up in as little as 10 days.

ESSENTIALS For restaurants that need extras like news, press, events, team bios, inquiry tools for private events, catering and more.

PLUS For restaurants that want to drive even more revenue with gift cards, merchandise and event ticket sales.

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MENU DESIGN A menu is the first impression of a restaurant’s brand. If designed properly, it can help promote the business, attract more customers and sell profitable items.

Menu Design, powered by US Foods®, offers customers access to a creative team with expertise in menu design and state-of-theart printing, activating a restaurant’s most important marketing tool.

With support from our Restaurant Operations Consultants (ROCs) and Menu Profit Pro™ food costing tools, we surround customers with the expertise and tools they need to understand the profitability of their menu items. So the new menu design can make customers more money and help consistently attract new guests.

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MENU DESIGN CAN HELP CUSTOMERS: • Drive

traffic with a menu that's custom designed to enhance your profitability • Grow

sales with a menu that’s optimized to drive sales of profitable items • Save

money with professional design at a fraction of the cost of most custom menu programs

FEATURES OF MENU DESIGN BY US FOODS®: • Expert

menu design with engineering support from our ROCs to enhance your profitability • A dedicated team of marketing and design experts to accommodate your specific menu needs • A n online portal to request a custom design project and view examples of our design work • Custom

design and state-of-the-art digital printing for a wide variety of materials, from menus to business cards • Options for logo design and supplemental pieces like to-go menus, inserts, table tents and posters

“WITH A MENU DESIGN THAT DRIVES TOWARDS MORE PROFITABLE ITEMS, WORKING WITH US FOODS® MENU HAS HELPED INCREASE MY SALES PROFITABILITY

BY AT LEAST 10%” – Derek Swerchesky, owner and chef, Fireside Restaurant & Pub

COMPETITIVE ADVANTAGES

NOTES

• Other

suppliers of menu design, such as food and beverage manufacturers, tend to be more interested in promoting their brands, as opposed to the brand of our customers • Our

menu team understands menu design best practices to maximize profit • Our

program offers custom menu design at a fraction of the cost of most menu programs

CUSTOMERS CAN GET AN INSTANT ESTIMATE for their menu design project at www.usfoods.com/menu

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TABLE MANAGEMENT AND RESERVATIONS

TABLE MANAGEMENT AND RESERVATIONS CAN HELP CUSTOMERS: • Maximize covers with a system that handles table management, reservations and a future waitlist, all on one platform • Improve your guest experience by allowing customers to choose their seating type and provide verified feedback after they dine • Gain actionable insights by knowing exactly who guests are, the source of their reservation and whether they’ve dined with you before • Decrease no-shows with Resy, which features the industry’s best no-show rate of 2.3%1

How do operators ensure that diners who visit their website make it through their doors? We help operators to fill their seats by allowing diners to reserve tables or join a reservation waiting list easily and quickly online, so they never have to pick up the phone and operators won't be charged per cover.

Table management and reservations, powered

by Resy, helps restaurants build their brand by making it easy for customers to make reservations on their website, Facebook page, Instagram account, emails, and the Resy app or website.

They’ll also be able to share essential information about their diners, such as allergies and dietary restrictions, among different locations.

FEATURES OF ONLINE RESERVATIONS, POWERED BY RESY • Advanced,

front-of-house hospitality software to optimize your dining room, manage reservations and analyze your guest experience anywhere, at any time • An easy widget for diners to make reservations via your website, Facebook page, Instagram account, emails and the Resy app or website • A robust global guestbook that provides important information from Resy customers, like birthdays, and allergies or dietary restrictions • Easy

two-way text confirmation reduces your no-show rate and minimizes phone calls • A future wait list platform that automatically notifies guests when a reservation becomes available, with no involvement from your host stand

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Resy

89%

OF RESY RESTAURANT PARTNERS AGREE THAT RESY HELPS PROVIDE A BETTER GUEST EXPERIENCE

– Resy

COMPETITIVE ADVANTAGES

NOTES

• Resy

offers reservations at a flat monthly rate; other online reservation services charge restaurants per cover, therefore penalizing restaurants for higher traffic • Restaurants

that accept a high volume of online reservations can end up spending a lot of money for the service if they are signed up with services that charge by the cover

EXCLUSIVE PRICING FOR US FOODS® CUSTOMERS Save up to $2,500 with a $0 set-up fee, plus get two months free on Platform, Platform 360 or Floor Plan and Walk-In Only plans.

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ONLINE ORDERING

ONLINE ORDERING CAN HELP CUSTOMERS: • Grow sales by boosting customer engagement, amplifying your brand and increasing your to-go orders • Strengthen customer loyalty with built-in marketing tools and triple repeat orders with your own mobile app • Save time and never miss an order when you free your staff from the phone

FEATURES OF ONLINE ORDERING, POWERED BY CHOWNOW

81% of consumers use a restaurant website to order food online1, and 70% of restaurant traffic will be off-premise by 20202. We can help capitalize on the trend toward off-premise dining with online ordering through their website, Facebook page or Instagram profile.

This will help grow sales, increase customer loyalty and save time.

• Unlimited, commission-free online ordering through your website and customized mobile ordering apps • Google Ordering with ChowNow’s Profit Protector, which grows restaurant revenue by 21% on average, and empowers customers to order from Google Maps, Search and Assistant • A dedicated Restaurant Success Manager to help you promote your online ordering with print, email and digital marketing

Online ordering, powered by ChowNow, helps transform new diners into regulars and increases your traffic. ChowNow builds online ordering directly into a restaurant’s own website and custom mobile apps, helping protect the restaurant’s brand and – thanks to commissionfree pricing – the operator’s earnings.

• Complimentary menu optimization consultations that ensure you’re maximizing your online profits • An easy-to-use tablet to view and accept orders • A dashboard that allows you to update your menu in real time, access your customer data and set up promotions to drive more orders • Award-winning 24/7 customer support

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Toast National Restaurant Association

RESTAURANTS INCREASE THEIR TO-GO BUSINESS BY 20% ON AVERAGE WHEN THEY USE CHOWNOW – ChowNow

COMPETITIVE ADVANTAGES

NOTES

• U nlike other online ordering services, ChowNow offers online ordering at a flat monthly fee rather than charging restaurants a commission per order. These commissions can be as high as 35% per order – which quickly adds up, and significantly impacts a customer’s profitability • S ome online ordering services feature a restaurant alongside their competitors, whereas ChowNow places online ordering into a restaurant’s website, Facebook, and Google listing, giving restaurants the power to own their brand and their customers • C howNow pays out on a nightly basis, whereas customers of other providers have to wait until the end of the month for the payout for their online ordering sales • C howNow, unlike the competition, also provides restaurants with customer data, so they can market directly to their customers, offering special deals to encourage loyalty and repeat business

EXCLUSIVE PRICING FOR US FOODS® CUSTOMERS US Foods® customers get $300 off the first two years of a ChowNow two-year plan or $200 off the first year of an annual plan.

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DRIVE TRAFFIC: • Website Design • Menu Design • Table Management and Reservations • Online Ordering

Pillar 2:

SIMPLIFY STAFFING

SIMPLIFY STAFFING: • Staff Training • Team Management and Staffing REDUCE WASTE: • Menu Profitability • Mobile Inventory • Restaurant Operations Intelligence • Purchasing and Inventory Management • Restaurant Point of Sale

WHY IS SIMPLIFYING STAFFING SO IMPORTANT? Restaurant staff creates a great customer experience – and therefore drives revenue. Poor-performing staff can lead to financial losses and high turnover.

MAXIMIZE PERFORMANCE AND REDUCE TURNOVER

IMPROVE COMMUNICATION AND SCHEDULING EFFICIENCY

Investing in employee development reduces turnover.

Tracking employee progress against clearly defined milestones helps employees perform better and pinpoints those ready for advancement. Training creates consistency in culture, a great customer experience and increased revenue per employee. Staff Training, powered by ExpandShare, can make it all easy.

Recruiting quality candidates leads to better outcomes across the board. Consistent schedule communication with employees helps reduce employee frustration. Technology that provides visibility to schedules on mobile devices, and enables easy coordination of changes, streamlines process and saves time. Team Management and Staffing, powered by Homebase, has one system that does it all!

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CHECK-IN: Begin a dialogue with your customers on how to simplify staffing. Here are some questions you can ask: STAFF TRAINING • D o you have a consistent onboarding plan for new employees, and an ongoing training plan to keep existing employees engaged?

• Do you have a need to create custom training content?

• Do you spend too much time training employees?

IF THERE’S A NEED, RECOMMEND THE SOLUTION: Staff Training, powered by ExpandShare

SCHEDULING AND STAFF COMMUNICATION • Do you still use pen and paper to schedule teams?

• Do your scheduling tools facilitate easy communication across the organization?

• Are you able to easily adapt schedules when employees switch shifts?

IF THERE'S A NEED, RECOMMEND THE SOLUTION: Team Management and Staffing, powered by Homebase

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STAFF TRAINING Online tools and custom course creation can help managers onboard new hires, assess and certify employees and facilitate refresher training. In fact, 85% of restaurants have reported an increase in eLearning.* Employee training, powered by ExpandShare, offers the easy tools and expert guidance to teach employees, maintain knowledge and culture, and use the power and reach of video.

STAFF TRAINING CAN HELP CUSTOMERS: • Onboard new employees more consistently: get new employees to start producing results fast with standardized content and training that increases speed and productivity • Increase employee performance: create consistency in culture, a higher-quality guest experience and increased revenue through training • Improve employee retention: reinforcing the most up-to-date training and best practices will help employee morale. Video has three times the engagement of written text documents* • Save money: e-Learning costs up to 70% less than live training*

FEATURES OF STAFF TRAINING, POWERED

BY EXPANDSHARE • Dedicated restaurant training experts to help you create your online training, assessments and certifications – and deploy them to your entire staff • ExpandShare Restaurant Ready software platform and mobile app • Tracking for live and shoulder-to-shoulder training on your phone or tablet • Training videos and courses, deliverable to your team • Onboarding training and tests that can be taken online, with instant grading • A custom library for you to host resources, documents and job aids • The ability to send out pre-shifts and announcements to your staff • Location-by-location reporting and metrics

* ExpandShare

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70%

OF OPERATORS SAY THEY NEED HELP IMPROVING EMPLOYEE TRAINING

– Datassential

COMPETITIVE ADVANTAGES

NOTES

• D esigned exclusively for restaurants and their employees • N o external software needed to build or share training content, unlike some other similar systems • S ome offerings charge according to training content – ExpandShare does not • V ideo has three times the engagement of written text • e-Learning costs up to 70% less than live training

EXCLUSIVE PRICING FOR US FOODS® CUSTOMERS US Foods customers receive a 33% discount on all ExpandShare packages.

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TEAM MANAGEMENT AND STAFFING

TEAM MANAGEMENT AND STAFFING CAN HELP CUSTOMERS: • Save time: build a better schedule in minutes, covering your operation with the right people at the right time • Make hiring easier: recruit quality candidates faster by easily posting to top online job boards, and manage all candidates in one location • Reduce costs: track hours, breaks and overtime, with alerts before overtime is reached • Improve employee communication: quickly send messages to your team without having to remember phone numbers or email addresses

With an average restaurant employee turnover rate of 73%* and a tightening labor pool, it is more important than ever to hire and retain good employees.

Team Management and Staffing, powered

by Homebase, can help operators track labor expense, simplify payroll and streamline team communication with one easy tool. *United States Bureau of Labor Statistics

FEATURES OF COMMUNICATIONS TEAM MANAGEMENT AND STAFFING, POWERED

BY HOMEBASE: • R eal-time sales labor expense tracker with weather forecasts to build the perfect schedule • Access

to more than 200 job description templates to post on the major online job boards in less than 60 seconds • Free iOS and Android™ mobile apps for all employees • Free time sheets that can be exported to a payroll system • A utomatic reminders to employees prior to shifts and candidates prior to interviews reduce no-shows

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HOMEBASE CUSTOMERS CAN SAVE ON AVERAGE 5-10 HOURS EVERY WEEK ON SCHEDULING AND PAYROLL – Homebase

COMPETITIVE ADVANTAGES

NOTES

• E asier to use and less time-consuming than other methods, including pen and paper or spreadsheets • P ackages available for any size operator, including Homebase Plus, with features like SMS notifications, manager logbook and multi-unit support • F ree mobile apps for all employees

EXCLUSIVE PRICING FOR US FOODS® CUSTOMERS** One month free, plus 30% off the first year of an annual subscription to Homebase Essentials, Plus or Enterprise. **Excludes customers who use Square or Clover® point of sale systems.

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Pillar 3:

REDUCE WASTE

DRIVE TRAFFIC: • Website Design • Menu Design • Table Management and Reservations • Online Ordering SIMPLIFY STAFFING: • Staff Training • Team Management and Staffing REDUCE WASTE: • Menu Profitability • Mobile Inventory • Restaurant Operations Intelligence • Purchasing and Inventory Management • Restaurant Point of Sale

WHY IS REDUCING WASTE SO IMPORTANT? Waste can show up in a variety of ways and cut into a restaurant's profits.

REDUCE WASTE BY CONTROLLING PORTIONS

Standardize recipes to control portions. Optimize the profit per plate of each menu item. Menu Profit Pro™, from US Foods®, is a key solution.

REDUCE THEFT AND SPOILAGE BY COUNTING INVENTORY MORE OFTEN

Save time and reduce errors when counting with the mobile inventory app. Save time and effort extending the value of inventory. usfoods.com Mobile Inventory can help.

EXPLAIN HOW OVER-PREPPING CAN LEAD TO PRODUCT SPOILAGE

Operators can use sales mix trends to predict what prep is needed. Restaurant Operations Intelligence, powered by Avero Sales and Productivity, does the work for them.

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NO MORE GUESSING ON ORDERING AND INVENTORY

Get faster and easier inventory counting than ever. Suggested order based on forecast and sales saves you time. Purchasing and Inventory Management, powered by Avero Food Cost Management, offers the solution.

TAKE CONTROL OF RESTAURANT OPERATIONS

Improving efficiencies starts with a solid foundation at the heart of a restaurant. Restaurant Point of Sale, powered by Toast, offers leading-edge technology that allows operators to boost sales, productivity and speed of service with an easy-to-use and powerful point of sale system.

CHECK IN: Begin a dialogue with your customers about reducing waste. Here are some questions you can ask:

MENU PROFITABILITY • Do you calculate food costs on a regular basis to better understand your profitability?

• How do you ensure menu prices are set correctly?

IF THERE’S A NEED, RECOMMEND THE SOLUTION: Menu Profit Pro™ by US Foods®

MOBILE INVENTORY • Do you take a regular inventory as part of your food cost calculation?

• How do you consolidate your inventory counts?

IF THERE’S A NEED, RECOMMEND THE SOLUTION: US Foods Mobile Inventory

RESTAURANT OPERATIONS INTELLIGENCE • Are you prepping based on historical sales data to ensure food isn’t wasted?

• Do you have easy access to your sales data for evaluating sales by menu item/server/day?

IF THERE’S A NEED, RECOMMEND THE SOLUTION: Restaurant Operations Intelligence, powered by Avero Sales and Productivity

PURCHASING AND INVENTORY MANAGEMENT • Do you spend hours manually generating a list of items to order?

• Do you know how much product you need and when to order?

IF THERE’S A NEED, RECOMMEND THE SOLUTION: Purchasing and Inventory Management, powered by Avero Food Cost Management

RESTAURANT POINT OF SALE: • What is your current POS system?

• What could your POS do better?

IF THERE’S A NEED, RECOMMEND THE SOLUTION: Restaurant Point of Sale, powered by Toast 23

MENU PROFITABILITY

MENU PROFITABILITY CAN HELP CUSTOMERS: • Save time: quickly calculate the cost and profit of any item on your menu • Increase profits: promote the menu items with the highest margin • Reduce costs: monitor cost changes and profitability with a click

The recipe for more profitable menus starts with understanding the cost of each and every ingredient.

With an easy-to-use tool, operators can track the cost of each item and update in an instant. They can monitor how profitable each menu item is, and generate menu engineering graphs and reports to stay on top of cost and profit at any time, with Menu Profit Pro™ – available free and exclusively from US Foods®.

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FEATURES OF MENU PROFIT PRO™,

BY US FOODS® • D irect interface with the US Foods product catalog and instant access to data – like cost per pound, ounce and yield • Standardized recipes to control portion measurements • Optimized profit per plate of each menu item • E asy-to-read charts and graphs that provide the information necessary to make decisions about menu item placement and pricing

% 70

OF OPERATORS SAY THEY NEED HELP INCREASING MENU PROFITABILITY

– Datassential

COMPETITIVE ADVANTAGES

NOTES

• M enu Profit Pro™ (MPP) offers access to the US Foods® product catalog, with pricing per product • R ecipe units for all US Foods products are pre-set (cost per pound, ounce and gram) • A ll reports can be downloaded to PDF or Excel • O ffers ability to update color-coded gross profit and food cost percentage on all menu items with one click • E asy-to-use and available exclusively to US Foods customers at no additional cost

EXCLUSIVE TO US FOODS CUSTOMERS

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MOBILE INVENTORY Customers who use the US Foods® Online Inventory program save time, reduce waste and improve their operations by reducing the time and effort involved in counting, and extending the value of inventory on hand.

MOBILE INVENTORY CAN HELP CUSTOMERS: • Avoid the hassle of pen and paper by using your mobile phone or tablet to record inventory counts • Count with confidence even when you disconnect from the internet – the app will sync and update when you reconnect • Save time with organized lists that you can update without always starting from scratch

FEATURES OF MOBILE INVENTORY

BY US FOODS® • T he option to create, edit and maintain a list of US Foods and non-US Foods products online, sequenced to your own specific needs • T he ability to create groups aligned with your storage areas, such as freezer, cooler or dry, and then sequence items within each group to match your shelf-to-sheet order

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1/3

OF OPERATORS SAID THEY SPEND MORE THAN 3 HOURS A WEEK MANAGING STOCK

– Technomic

COMPETITIVE ADVANTAGES

NOTES

• Works with the US Foods® free mobile app for iOS and Android devices • Features par-level ordering with US Foods e-commerce • Provides reporting summarized by GL code

EXCLUSIVE TO US FOODS® CUSTOMERS

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RESTAURANT OPERATIONS INTELLIGENCE Help operators take the guesswork out of their operations. Restaurant Operations Intelligence, powered by Avero Sales and Profitability, can help your customers make data-driven decisions regarding profitability, menu mix, labor allocation, prep timing and more.

RESTAURANT OPERATIONS INTELLIGENCE CAN HELP CUSTOMERS: • Optimize your menu: evaluate the popularity and margin of menu items, and adjust and track the results for more profitability • Increase item sales: hold server sales contests to drive higher sales in key categories like appetizers, desserts and signature items • Streamline communications: keep your team on the same page with an easy-to-use, searchable, mobile logbook

FEATURES OF RESTAURANT OPERATIONS INTELLIGENCE, POWERED BY AVERO SALES AND PRODUCTIVITY • A n accurate estimate of how much prep is needed for each product every day to meet customer demand, using the Prep Calculator • A calendar of accurate sales forecasts that account for your local weather and customizable events • D etailed item sales reports that help you assess and perfect your product mix • A logbook that allows your team to share highlights and notable happenings from each shift

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78%

OF OPERATORS ANALYZE THEIR METRICS AND FINANCES DAILY

– Toast

COMPETITIVE ADVANTAGES

NOTES

• Works with over 60 of the most popular POS systems • Updates nightly with all POS data from all locations • Includes weather and local events • Offers unlimited users and a free mobile app • N ormalizes data from all POS systems into one common set of data

EXCLUSIVE PRICING FOR US FOODS® CUSTOMERS US Foods customers receive 50% off the $300 setup fee for Avero Sales and Productivity Module, with a $600 annual subscription.

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PURCHASING AND INVENTORY MANAGEMENT Reduce the hours each week that it takes to place food orders, and determine what to order and when.

Purchasing and Inventory Management, powered by Avero Food Cost Management, can make ordering and counting the easiest part of an operator’s day. Placing their US Foods® orders is predictive and hassle-free and can be done accurately in one minute or less.

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PURCHASING AND INVENTORY MANAGEMENT CAN HELP CUSTOMERS: • Eliminate guesswork: know exactly what to order and when, based on accurate predictive sales forecasts • Streamline inventory counts: eliminate tedious data entry and paperwork from your inventory process • Reduce cost of goods sold: identify critical sources of waste and loss at the ingredient level

FEATURES OF PURCHASING AND INVENTORY MANAGEMENT, POWERED BY AVERO FOOD COST MANAGEMENT • U S Foods integration to easily manage your purchasing and automatically update inventory • Flexible, mix-and-match counting methods with simultaneous multiple users • The ability to take inventory anywhere, even without an internet connection • Auto-save syncs every few seconds, ensuring that you never lose work • Ingredient-level cost of goods sold after just two inventory counts

“I SAVE 30 MINUTES A DAY ON INVENTORY AND ORDERING WITH AVERO.” – Chloe Mae Gesslein Assistant Manager, Surf Taco

COMPETITIVE ADVANTAGES

NOTES

• Seamless integration with US Foods® e-commerce platform for orders, exceptions and invoices • Real-time price updates for all US Foods items • Allows a one-time transfer of recipe information directly from US Foods Menu Profit Pro™ to Avero

EXCLUSIVE PRICING FOR US FOODS CUSTOMERS US Foods customers receive 50% off the $300 set-up fee for Avero Food Cost Management Module, with a $600 annual subscription.

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RESTAURANT POINT OF SALE While over 80% of restaurant operators think restaurant technology boosts sales, productivity and speed of service, only 12% consider themselves on the leading edge*. If that sounds familiar, Restaurant Point of Sale, powered

by Toast, may be exactly what your customers need. It’s easy to use and far more powerful than available point of sale (POS) systems in the market, to run your customer’s restaurant the way they want.

Operators can take control of their operations, increase revenue and impress their guests with a single, easy-to-use restaurant management platform. From splitting checks and preauthorization to course firing and text alerts sent to guests when their food is ready, Toast is reliable, simple to learn, and a breeze to navigate. *Toast’s Annual Restaurant Technology Report

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RESTAURANT POINT OF SALE CAN HELP CUSTOMERS: • Grow revenue by turning tables faster, improving ordering efficiency and strengthening customer loyalty • Improve operations and speed of service with fast, intuitive ordering workflows and Toast Go™ handhelds • Impress your guests with real-time SMS alerts sent to diners when their order is ready – plus digital receipts, gift cards and loyalty programs comparable to the biggest brands

FEATURES OF RESTAURANT POINT OF SALE, POWERED BY TOAST • A diverse suite of hardware options to suit your restaurant – including front-of-house POS handheld devices, kitchen display screens and self-ordering kiosks • Cloud-based technology that securely integrates all orders placed in store or online, allowing you to monitor your business on the go • Real-time reporting that gives you visibility into your sales, team efficiency, frequent customers and marketing campaigns, so you can make more informed decisions to run your restaurant • Tools like loyalty and gift cards that help drive traffic, while Toast Payroll and Toast Go handhelds simplify staffing and reduce waste in your operation • Direct integrations with over 70 restaurant technology solutions, including Avero and Homebase, to seamlessly connect all your operations

84%

OF RESTAURANT PROFESSIONALS RANKED THEIR POINT OF SALE SYSTEM AS THE MOST IMPORTANT TECHNOLOGY FOR THEIR RESTAURANT – Toast 2019 Restaurant Success Report

COMPETITIVE ADVANTAGES

NOTES

• More current than legacy options: erase the pain of outdated technology and old systems that slow operators down. Toast’s ever-evolving platform powers ahead • More advanced than basic options: as your customer’s business grows and thrives, they’ll need their POS to keep up. Toast goes the distance • More flexible than iOS options: operators don’t have time to wait for an unexpected software update or slow OS product. Toast’s commercial-grade system keeps operations moving at full speed

EXCLUSIVE PRICING FOR US FOODS® CUSTOMERS Toast pricing is based on a customer’s specific hardware requirements. Please ask about special pricing for US Foods customers.

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VISIT THE CHECK® RESOURCE CENTER

DRIVE TRAFFIC Drive more traffic to your restaurant, with helpful articles and content from CHECK Business Tools partners on how to implement online ordering and online reservations, website and menu design, and more.

SIMPLIFY STAFFING Get additional support at the CHECK® Resource Center – a hub for our CHECK partners that includes articles, videos and more to help you drive traffic, simplify staffing and reduce waste.

Visit at: https://www.usfoods.com/our-services/ check/check-resource-center.html

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Simplify staffing at your restaurant and improve your guest experience, with helpful content created to help you with team management and staffing, staff training, and implementing a POS and restaurant management platform.

REDUCE WASTE Learn how to streamline your operations and improve food waste management, with engaging article content from CHECK Business Tools partners on menu profitability, purchasing and inventory management, restaurant operations intelligence, and more.

HEAR FROM OUR CUSTOMERS Watch the full testimonial videos featuring these (and more) customers at the CHECK Resource Center.

“With all the tools that we’ve had and the value that US Foods® has brought to us, it’s definitely increased business for us. It works hand in hand – our success is your success.”

“US Foods CHECK Business Tools definitely helped us drive traffic to our restaurant, and with these tools we’ve been able to grow our business even more. It’s just been amazing to work with US Foods.”

– Niko Kiouftis, Director of Operations, California Grill (Toast, Avero, ChowNow and BentoBox customer)

– Liz Landeros, General Manager, LA Café (ChowNow, US Foods Menu and BentoBox customer)

“I knew we had to find a way to do a professional menu, because it was hindering our business. People weren’t taking us seriously as a restaurant. Partnering with US Foods Menu program has created a solid foundation for a partnership with US Foods. We actually doubled our revenue this year, thanks to US Foods. As a small business, it’s important to me to have US Foods as my partner.”

– Karen Stoutimore, Executive Chef, Tavern on the Moor (US Foods Menu and Menu Profit Pro™ customer)

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© 2019 US Foods, Inc. 12-2019 FSA-2019103001