How 2020 Has Changed The Customer Shopping Scenario - Jain Technosoft There’s not one person who wouldn’t know how bad 2020 has been for businesses around the world, and how the Coronavirus pandemic has brought about massive changes in almost everything. One thing that has significantly changed is the way people are shopping. There have been huge behavioural shifts seen in shopping not only in the country, but across the globe too. And, as we’re all set to enter 2021, as an entrepreneur, it is wise that you know what all you can expect in the coming year. That’s because this knowledge can help you jump on some consumer trends that can help your business grow.
How 2020 brought about significant changes With lockdowns, border seals, and many other restrictions, businesses have been significantly affected. But, not all of them have seen decline. There are two sides of the story for the retail sectors, different for both essential and non-essential product categories. For essential products like groceries, household supplies, medical supplies, and personal care items, sales have seen exceptional growth. On the other hand, for non-essential products like apparel, furniture, and electronics, businesses have