The COVID-19 pandemic has changed the world and the way we do business and every other activity drastically. Every business has been badly hit, with people facing financial crisis because of the lockdown, and switching only to purchasing the most necessary products and services.
Businesses have thus had to move quickly to make drastic changes in their services to meet the new needs of customers in a continuously unpredictable landscape. And one such change is that of going online. With the lockdowns having forced people to stay at home as much as possible, people have gone significantly online for almost every task. Moreover, many people are shifting from expensive branded products to more affordable new or local brands. And, amidst all of this, it is very crucial that you maintain your business and customers. But how?
An updated Google My Business profile