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Winter 2013

Illinois Section American Water Works Association

Monday - March 18

• Wastewater Technical Sessions 9am - 5pm • Potable Water Technical Sessions 1pm - 5pm • Exhibit Hall 1pm - 6pm • Grand Opening • Top OPs - 5pm

Tuesday - March 19

• Wastewater Technical Sessions • Potable Water Technical Sessions • Exhibit Hall 9am - 6pm • Water Museum • Operator’s Day’ • Small Systems Day • Poster Session • Career Fair • Meet and Greet • Texas Holdem

Wednesday - March 20

• Bike and Breakfast • Wastewater Technical Sessions • Potable Water Technical Sessions • Exhibit Hall 8am - 12 noon • Water Museum • Meter Madness • Tapping Contest

Thursday - March 21 • • • •

Awards Breakfast Legislative Session Over 200 Technical Sessions 200 Exhibit Booths

Earn Water Operator Renewal Training Credits and Professional Development Hours

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Illinois Section American Water Works Association

4 black & veatch • crawford, murphy & tilly inc • tnemec S P L A S H Winter 2013

Table of Contents

About Illinois section awwa

Chair Report...........................................................................06 Chair Elect Report..................................................................07 Vice Chair Report...................................................................08 AWWA Director Report...........................................................09 Legislative Report: Winter 2013 Legislative News..............12 Executive Director Report......................................................13 District 1 Trustee Report........................................................14 District 3 Trustee Report........................................................15 District 4 Trustee Report .......................................................16 Trustee-At-Large Report.........................................................17 Education Coordinator Report................................................20 Outreach Committee..............................................................21 Membership Committee........................................................22 Meter Madness Competition.................................................23 Water Efficiency Committee..................................................24 T-CON Committee...................................................................24 Water Distribution Committee...............................................25 Illinois Public Service Institute..............................................28 Small Systems Committee: Get on the Small Systems Bus!......29 Young Professionals Committee...........................................29 Secretary - Treasurer Report.................................................30 Water Taste Contest Needs Competitors..............................31 Safety Committee: Take a Spin at the Safety Wheel!..........31 MAC Committee: Calling All Exhibitors!.................................32 Calling All Watermain Tappers...............................................33 Have You Visited Lately?..........................38 Education Committee............................................................39 Source Water Protection Committee.....................................40 Water for People Silent Auction.............................................41 Waterworks Museum.............................................................41 2013 Awards: Time is Running Out; We Need Your Help....44 11th Annual Illinois Public Service Institute 2012..............46 Ospreys Invited to Otter Lake................................................48 ISAWWA Water Trailer Available for Use................................48 ISAWWA Water Trailer Reservation Form..............................49 WATERCON 2013 Sponsors..................................................50 WATERCON 2013 Contest Entry Forms................................53 WATERCON 2013 Layouts.....................................................56 WATERCON 2013 Exhibitors..................................................60 ISAWWA Board, Trustees And Committee Chairs.................64 Splash Advertisement Order Form........................................65 Index Of Advertisers...............................................................66

American Water Works Association (AWWA) is the authoritative resource on safe water, providing knowledge, information and advocacy to improve the quality and supply of water in North America and beyond. AWWA advances public health, safety and welfare by uniting the efforts of the full spectrum of the water community. The Illinois Section of the American Water Works Association (ISAWWA) has over 2100 members throughout the State of Illinois. Illinois Section AWWA is the resource for seminars, workshops, video rental library and teleconferences. The Association develops and delivers low cost and convenient educational seminars for water industry professionals. If you would like to place an ad in Splash, please fill out the form in this magazine and return electronically to or mail to the address below. Illinois Section AWWA 545 South Randall Road St. Charles, IL 60174

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Illinois Section American Water Works Association

Chair Report Kevin Lookis, Chair

offer the opportunity for us to view them when the time is right for each individual or utility, and this allows for greater flexibility for all. The use of water utility and municipal locations for partnering on training seminars was also increased and was also a big success. This type of arrangement offers individuals a chance to obtain training that can be more cost effective and also closer to home for operators. If you or your utility/business has not thought about trying, this please give it some thought!

The holidays are now behind us, and this means we are only a short time away from this year’s WATERCON that will be held in March! The conference looks to be bigger and better than ever, and the Technical Program is incredible. Please keep in mind that, in most cases, the contacts and networking that happens at WATERCON can be just as rewarding! When I became Chair of the Section last year, I talked about the number one priority I had for 2012 and early 2013 . . . TRAINING, TRAINING, TRAINING! I wanted us all to work together to increase and to improve the education opportunities for operators looking to obtain a license and those needing hours to maintain one. I am very happy to say that, as I step down as Chair and put the Section into the very able hands of John Van Arsdel, this goal was more than met! The Technology Committee’s T-CON was a huge success, and I thank the Committee profusely for all of their hard work. I attended the conference and it was an excellent experience. I would encourage you to attend this June. In addition, the use of webinars for training was increased, and they are becoming very popular. These 6 Chair report S P L A S H Winter 2013

goal for the Section. We are looking for ways to partner with entities to improve what we do in attracting both members as well as nonmembers to join our industry. In addition, this spring, the Section will be working on a Strategic Plan for the coming years. If you are interested in participating please let us know!

On that note, the Section needs you and your help as a volunteer! The cornerstone of our organization relies heavily on the support that comes from members who generously give their The use of our new website was also time to serving on committees and a huge success this last year. The who participate in ISAWWA activities. functionality of the site is amazing, Take a look at the Committee list in and I have only touched the tip of the the back of SPLASH and see if there iceberg on all of the uses that are is a committee that interests you. available. As we move forward into this Don’t hesitate to contact me or the ever-increasing technological era, the Committee Chair directly to volunteer. use of the site will become more and Remember that the Section greatly more important. appreciates your time. I know that I would have loved to spend more I enjoyed my tenure as Chair of this time as Chair, participating in a lot of Section and feel that I learned a lot functions, but everyone understands that work does come first. While I about what we do and what more we know that we are all “doing more with can do. I was fortunate to attend the AWWA Summer Workshop for staff and less”, I am thankful for the time we all get to invest in the Section. officers in Denver last summer and learned a lot. We should be proud that Last but not least, a big thank you to out Section is one that is emulated Laurie, Lisa and Sandi, the excellent often and looked to as a trailblazer in staff we have at the Section. Without the industry. them we could not have come close to accomplishing all of our goals!!! The biggest issue now facing both the Section, but more importantly, See you in Springfield at WATERCON! the water industry as a whole, is the aging of our membership. There are so many people who will be retiring in the next 5-10 years, and this truly could become a crisis. All of us need to work more to encourage people to get into our field. As we all know, it is an excellent career path. I cannot tell you how many great people I have met in this industry and what a positive influence many of the individuals I have met and worked with have had on my life. This issue will be a long term

Chair Elect report John Van Arsdel

by far, the best water event in the State. Many people have volunteered time and effort to make this convention the envy of others. WATERCON 13 provides a forum for extended and interactive discussion on today’s hot topics with in-depth, professional tracks comprising about 200 technical presentations. This year’s WATERCON is redesigned with expanded opportunities for conversations, sharing ideas, and networking. I ask that you do your part by attending and taking home the shared knowledge provided. After all, what good is it if this experience cannot be shared?

Greetings Fellow ISAWWA Members, As I write this short article for our Splash publication, I see that, in about a month, the premier event for the Illinois Section of the American Water Works Association will be opening in conjunction with our valued partner, the Illinois Water Environment Association. This convention will have so much for everyone, including numerous sessions on pertinent topics related to water and wastewater issues. Our State water community is facing growing challenges, including increasing regulatory demands, replacing deteriorating infrastructures, and maintaining financially sound operations. WATERCON 13 is intended to help the water community gather and share knowledge, tools, and workable solutions to respond to these challenges. I would like to remind everyone that this event is what makes your membership worth the price of admission. Aside from the sessions, exhibit hall and sessions, we will have Top-Ops competition, Pipe Tapping competition, Meter Madness, just to name a few. If you are feeling lucky, you will be able to place a few bets at the Texas Hold ‘em tables and perhaps win a few hands. This four-day event will be,

An up-and-coming event that has real potential in helping our organization search for solutions to our problem of losing up to 60% of our water operators and water professionals is the involvement of students from Northern Illinois University who will provide a perspective of young folks looking at our membership and how it is being perceived. They would study what we offer now, and what we may need to offer in the future, in order to keep our organization alive and thriving. Although AWWA has looked at this at a national scale, the NIU students will study it from our level. The program will provide help in determining what directions we should consider for long term planning. There are details to work out, but not insurmountable by any means. The ability to get a perspective from those who are at an age where they need to make career decisions that will have lasting consequences will help us in the design of a mechanism to attract and hold new members of the water profession. This will be very innovative.

chairs to participate for the input of your ideas is both helpful and necessary to the process. Later this coming year, in September, AWWA selected Itasca, Illinois, as the location for the Distribution System Symposium and Water Security Conference. This national event will attract people from across the United States. We have several folks in our Section who will be involved. Since the event will be in Illinois, I hope that many of our members will have the opportunity to attend. This is not a large event, as compared to ACE; however, it is full of sessions geared towards the operation of water distribution systems. I would like to thank Kevin Lookis for his leadership as Chair of the ISAWWA this past year. I have known Kevin for several years and I consider it an honor and pleasure to having served with him. Please understand, Kevin, I will be calling on you during my year as Chair for advice and counsel, I look forward to seeing everyone at WATERCON ’13 in Springfield!

Please keep in mind that in May, the Board will be involved with a strategic planning session. This one-day event will provide a forum for reviewing the last plan and instituting possible changes for the future. I encourage all committee

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Illinois Section American Water Works Association

vice chair REPORT Theresa O’Grady

• Monday, March 18, 2013 – New this year, the Exhibit Hall opens on Monday at 1:00 p.m. and there are Technical Sessions for Potable Water on Monday from 2:00 p.m. to 5:00 p.m. (So, those of you who usually travel to Springfield on Monday, come down a little earlier in the day. For those of you who don’t typically arrive until Tuesday, consider arriving a day earlier to get more conference for the same registration fee!)

Once again it’s time for WATERCON. In some ways this year has gone pretty fast, and in other ways it has gone very slow. It is hard to believe that it has been a year since I was elected and seated as Vice-Chair at last year’s conference. Many people have been working diligently the past few months to put together a great program for WATERCON 2013. There are a lot of new things planned, as well continuing several conference traditions. Here are some highlights:

• Tuesday, March 19, 2013 – Once again it is Operator and Small Systems Day on Tuesday. Operators can attend on Tuesday for only $50. Also on Tuesday, and new to the conference this year, is the student Career Fair. Students can attend the 2-hour event free of charge. • Wednesday, March 20, 2013 – Once again Wednesday is Young Professionals Day. If you are less than 35 years of age, or new to the water industry in the last 10 years, you are considered a Young Professional. Young and old professionals alike are invited to participate in the Young Professionals Program, Career Panel and Bags Competition. Also note that the

Exhibit Hall closes at noon on Wednesday to get the room ready for the Meter Madness and Tapping Contest that start at 5 p.m. • Thursday, March 21, 2013 – Wake up early to join me in attending the New Officer and Awards Breakfast and then stick around for the Regulatory Update at 8:30 a.m. I have just highlighted a few of the events each day. For a comprehensive list of activities, consult the PreConference Program posted on the ISAWWA website at As I mentioned earlier, we have planned a great program, and we hope you are able to attend! If you have any questions about WATERCON, please feel free to contact me or ISAWWA Section staff. See you in Springfield on the 18th!

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planning process is on-going and more will be forthcoming. The Association updated the board on the finances. They are in a good financial position, although revenues fell short of expectation and budget. The Association made many key cuts in expenses to compensate for the income shortfall. When the board approved the 2013 budget, we also approved a 5-year financial plan. This type of planning and projecting is a great way to get the finances and the strategic plan all working toward the same goal.

have one year to use up any inventory of parts containing lead. There will be no grandfathering due to excessive inventory. I am looking forward to Springfield and WATERCON in March. It’s just around the corner. It’s going to be another great conference. Mr. Reid Campbell, AWWA VP from Halifax Water, will be our guest this year. We will show Reid how Illinois does a conference!!

The elections were held at AWWA winter board meeting. Our very own John Donahue was elected as incoming The Association is very proud of the work President, which is effective in June We are finally seeing a few “winter” 2013. that they did on the recently unveiled temperatures, although we’re still WAY website. I know that I have found it to behind on precipitation. Looks like this His inauguration as president will take be much more user friendly and much coming spring and summer is going place in Boston at ACE2014. Mike better with the search function. It is to be another character builder with Simpson was elected as VP, also taking easier to read and navigate. Along respect to water production. Hopefully, office for a 2 year term beginning in with that, the Association is looking to everyone is prepared. I know that we June 2013. Yours truly was unsuccessful standardize logos, etc. They wish to do have made some changes in hopes of in my run for Vice President. I fought a a complete BRAND REFRESH. AWWA diverting the same disaster that befell us valiant fight! However, I wish to thank wishes to make itself easier to identify. last summer! the Illinois Section for their support of my efforts and congratulate Mike Under Leadership and Advocacy, the I just returned from the Association’s Simpson and John Donahue. Association has started bi-weekly winter board meeting. This meeting was emailing of the “Water Utility Insider” to held in Nashville at the Opryland Hotel. all utility members. I received my first I could have been held anywhere, since copy last Friday morning. There is lots of we never ventured out of the meeting information to keep utilities up-to-date rooms! There are many good things on all the happenings in the Legislature. happening at the Association. Tom Curtis of the DC office noted at the board meeting that 2012 was a pretty Currently the Association is updating quiet year, but he feels that things are their strategic plan. They are looking going to be moving a lot faster in 2013. to craft a new mission and vision IEPA will be looking to regulate chlorate, statement. A committee is set to review strontium, nitrosamines (could be a the principles of the organization as problem for those who use chloramines), well as the goals and objectives. They and perchlorate. In addition, revisions want to prioritize the key issues that to the Lead and Copper Rule and have been identified as most important implementation for the Total Coliform – Membership, Communication, Rule could all happen in 2013. And, Education, Branding and Finance (not also, a reminder that the “lead free” act necessarily in that order). This strategic goes into effect January 4, 2014. You awwa director report 9 

Illinois Section American Water Works Association

10 C a d y a q u a s t o r e i n c . S P L A S H Winter 2013

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Illinois Section American Water Works Association

winter 2013 LEGISLATIVE NEWS Terry Steczo and Maureen Mulhall

Everything Old Is New Again “Here’s a glimpse at what the legislature had on its potential agenda when the Senate convened on January 2: Pension Reform, Gaming Expansion, Bonding Authority Expansion, Medicaid Expansion, the creation of a Health Care Benefits Exchange, Supplemental Appropriations to fund human services, Medical Marijuana, Marriage Equity, weapons legislation, driver’s licenses for undocumented individuals, and others. A pretty healthy number of issues. And how many were addressed? One (driver’s licenses for undocumented individuals). That’s not a lot of progress, especially on some of the fiscal issues that has Illinois on the brink of its own fiscal cliff.” The above was the opening paragraph from our End of the 97th Session report issued on January 8, 2013. These issues will be among the top agenda items for the 98th General Assembly, with some of them already introduced as bills. The 98th General Assembly will spend most of January organizing – establishing the committees, identifying committee members, etc. Throughout the month they will be introducing bills and will begin their business in earnest the week of January 25. The next 5 months will be an intense time of activity 12 L e g i s l a t i v e R e p o r t S P L A S H Winter 2013

in the legislature as they try to tackle these and other issues. What else is on the horizon for the spring 2013 legislative session?

units of government in a time of fiscal crisis simply seems excessive to some people. Rep. Jack Franks has championed this issue in the past few years and he is now joined in the cry to “reduce the size of government” by former State Senator and current DuPage County Board Chairman Dan Cronin. Chairman Cronin has made it a priority in 2013 to give DuPage the authority to consolidate some of the taxing bodies. DuPage county alone has over 400. You may remember that just a few years ago, while still in the Senate, Cronin attempted a county takeover of the DuPage Water Commission. As originally drafted, that proposal could have allowed other water commissions to be dissolved. Local government consolidation and the impact on water utilities will be closely monitored in 2013.

Money, money, money At the end of the day, the driving issue is state revenues vs. state debt. How do we increase the former and decrease Fracking the latter? While state revenues are Could horizontal fracturing be the boon expected to increase by $600 million the Illinois economy needs? Will the in FY 14, that increase will be more potential financial benefits to fracking than eaten up by a $1 billion increase offset the potential environmental in pension obligations. Looming on risks? Should there be an extraction fee? At what amount? Should there be the horizon for the General Assembly a legislated moratorium on fracking until and the Governor is the knowledge that other states have more experience with the “temporary” income tax increase regulating this industry. These are some is scheduled to sunset at the end of of the questions that have been raised 2014. That sobering thought will tend to discourage budgeting state funding over the past two years, but the spring increases that cannot be sustained 2012 legislative session ended without any legislation passing. The question of beyond 2014. Thus, the General “to frack or not to frack” has made it into Assembly will be forced to look for the main stream media in the past year, additional revenue streams and debt solutions, whether they are imposing an and the State’s fiscal health has only worsened. Look for some resolution on extraction fee in return for reasonable fracking regulations, an expansion this issue in 2013 in hopes, at the very of gambling, or transferring pension least, of bolstering the economy. obligations from the State to local school Local government consolidation districts and universities. From time to time, legislators have Watch the ISAWWA website for updates expressed an interest to reduce the on legislation and use the General number of local units of government Assembly website, to read (i.e. taxing bodies) in Illinois. Having the full text of the bills that are tracked the distinction of being a state with and monitor the current status of issues. nearly the greatest number of local

executive director report Laurie Dougherty

on Monday, stay Monday night, attend Tuesday and then drive home. If you would like to get more involved and meet some new people at WATERCON, just let us know and you can fill one of the many volunteer roles at WATERCON. Session monitors, floor monitors, greeters, Water Museum or Bike & Breakfast are just a few of the areas in which we can always use another hand.

WATERCON is less than 60 days away and the conference is looking to be another record breaker for attendance, sessions and exhibits. We are so proud of all of our volunteers that spend endless hours each year to deliver a model conference. The MAC Committee works hard to make sure that the exhibit hall is full and that there are enough events occurring in the hall to attract the attendees. It is always a balancing act to give enough exhibit hall activities, technical presentations and social events.

Lastly, I wanted to let you know about some exciting news for Water Operators. In the “association management world� we have a designation that we, as Executive Directors, can earn called a CAE, Certified Association Executive. In order to earn that CAE, we need to have worked in the industry 10 years or more, take a test and prove continuing education.

have a body of knowledge common to practice across the United States and experience in their job that will be recognized by employers. There will be four levels of the professional operator designation in both the water and wastewater disciplines. This is a voluntary designation offered exclusively through ABC. ABC representatives will be at WATERCON at 7:45 am on Operator Day, Tuesday, to give a 15 minute overview of the program. They will also be exhibiting at WATERCON and can answer questions for you. This is an exciting opportunity for Water and Wastewater Operators and will make a difference in the upcoming generations of future operators. Thank you for allowing me to serve you as your Executive Director for 21 years. I look forward to many more and seeing you all at WATERCON2013.

Similarly, this year, the Association of Boards of Certification (ABC ) will be introducing a professional operator designation for water and As many of you know, in the past, and wastewater this year, it is difficult to get a room operators. This will at the Crowne Plaza or Holiday Inn Express on Tuesday night. On Tuesday give the operator a way to set him or during the day, the parking lot is full. herself apart from We are addressing those issues. Some of the actions that we are taking the others in their industry, just as are: add exhibitor hours on Monday afternoon, add potable water sessions the CAE recognizes on Monday afternoon, move TOP Ops to exceptional Monday evening. We are investigating association executives. By parking lot options. This change has earning the also required the Board to shift some of their scheduled items such as Board designation, operators will meeting and New Officer Orientation. prove that they Over time, we feel that this will help are invested to reduce the overbooking on Tuesday in their career, night and encourage attendees that are only coming for one night, to come e x e c u t i v e d i r e c t o r r e p o r t - FLOLO CORPORATION 13 

Illinois Section American Water Works Association

District 1 trustee report Greg Swanson, Trustee

has overcome countless challenges in the past and, as a result, elevated our standard of living to remarkable heights. This is certainly true in the realm of public water supply. If one takes time to consider the myriad of obstacles and advances that populate the history of drinking water, an amazing human success story is revealed.

What is the greatest challenge facing our nation’s drinking water systems? This question elicits much discussion among drinking water professionals these days. After all, if we can identify our greatest challenges, we can set about finding and implementing appropriate solutions. There certainly are a number of contenders vying for the top of this list: renewal of our vast aging water infrastructure, keeping pace with extraordinary scientific, technological and regulatory advances; contending with noteworthy changes in source water quality and availability; ensuring adequate funding and staffing levels; and achieving true long-term sustainability. The preceding list is by no means exhaustive, but it does reflect the diverse and significant nature of the problems confronting us. While recognizing those cited above, I have come to believe that the human challenge is the greatest challenge facing our nation’s drinking water systems. Whether we succeed or fail in the years ahead will be determined primarily by the combined human response to the many obstacles and opportunities facing us. People are powerful. Collective human endeavor

14 d i s t r i c t 1 t r u s t e e r e p o r t S P L A S H Winter 2013

The human challenge is a multifaceted realm that encompasses the diverse complexities of the current drinking water situation. Some of the key facets of this realm include: engaging stakeholders and promoting drinking water knowledge and appreciation; enhancing technical knowledge and skills among existing water professionals; recruitment and retention of new water professionals; development of refined communication and leadership skills; perpetuation of scientific research; and assimilation of technological, scientific and organizational advances. Here again, the list is by no means exhaustive, but rather serves to illustrate that the various human challenges facing us are formidable. Fortunately, Illinois water professionals have a powerful ally to assist them. ISAWWA is a proactive professional association that strives to understand and embrace the challenges facing its members. ISAWWA provides resources and opportunities that promote the growth and success of its members. I encourage each of you to explore and take full advantage of your ISAWWA membership by engaging in the activities and opportunities it affords. This engagement will enlighten and empower you. For example, this year’s annual joint conference, WATERCON2013, offers extensive opportunities for technical

training, professional networking, and personal growth. Water professionals from around the State will gather to share their knowledge and experiences, creating an event that is rich with information and growth opportunities. Similarly, participation in ISAWWA sponsored training seminars and webinars will put you in touch with experienced professionals who understand the challenges associated with your work. Involving yourself on the committee level is one the best ways to realize the benefits of participation. Committee membership is free and requires a very small investment of your time; but, as time passes, you will realize true personal and professional growth through your involvement. You can learn more about the benefits of ISAWWA involvement by talking with a Board member or committee chair. These individuals have learned firsthand the value of involvement and would be happy to share their insights with you. Look in the back of Splash or on the website,, to find contact information. All you have to do is pick-up the phone and call or send an e-mail. We would love to hear from you! I extend my best wishes for your success in the New Year and hope to see you at WATERCON!

district 3 trustee report Ted Meckes, Trustee

stop shopping; one place where we can learn, talk with sales representatives of all sorts, see old colleagues and friends; and, most importantly, meet new colleagues and friends. In a few days many of your plant or distribution problems can be solved by talking with a vendor or sitting in on a technical session or discussing these issues at the meet and greet over a cold one.

the outstanding job they perform. As a plant manager I saw the need for proper training for both operators and engineers. ISAWWA provides this training at affordable prices, sometimes free at your desk. Training is the key to a successful organization. If the employees aren’t properly trained how can you expect them to perform up to your expectations? ISAWWA is a leader in training. I have been to many training classes organized by ISAWWA staff, and each time I am pleased with the class and the amount of attendees. In fact, many of the classes that I attend are located at the City Water, Light & Power training complex, which is very convenient for me. I see attendees from all over central Illinois, which shows the need for good training classes as well as the dedication of our industry. If you would like to host a training class or have a topic you feel worthwhile for others, please contact the ISAWWA staff. Again, I want to thank the ISAWWA staff for their hard work. I have truly learned much being a Illinois Section Trustee, and I highly recommend the experience to all water professionals.

As I have said many times in the past, we are lucky to be in an industry where we can help each other without the fear of losing our customers. Last year I talked about meeting at least 3 new people at this conference. I hope many of you took my advice; and, for those of The Midwestern winter has again been you that did, I bet you enjoyed meeting new friends and have benefited from mild thus far; but we can be sure the cold is on its way. To get myself through the idea. I have noticed that our industry has many new young faces. the cold dark days of winter, I set my Maybe it is that I am getting older...I sights on positive things that I can doubt that is it, but nevertheless the look forward to . . . things like warm industry has become younger over weather, rain so our lake fills up (this one I am hoping for more so than years the past few years. So I ask older attendees to find a young member, past), and Watercon. introduce yourself, and pass on some WATERCON is scheduled for March 18- knowledge and, most likely, gain some knowledge from the younger folks. 21, 2013, and will be here before we The ISAWWA staff promotes the young know it. It looks like another great professional group very well; in fact they See you all at the conference in March. conference, with technical sessions throw some good parties. for all; small systems, operators, engineers, laboratory, and managers, as well as numerous vendor booths As an outgoing Trustee, I would like exhibiting new products. What more to thank the ISAWWA staff for their could we ask for as professionals - one hard work and compliment them for

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Illinois Section American Water Works Association

District 4 trustee report Lori Stenzel, Trustee

The challenge for all the Mississippi River plants was to explain to their customers that, regardless of taste and odor, the water was perfectly safe to drink. You may be asking yourself what was the cause of the taste and odor? Tests performed on the water resulted in an unusual high level of geosmin. Geosmin gets it name from the Greek and is known for its “earth odor”, because the molecule is released by moist soil or from soil that is freshly ploughed. You also smell the odor in beet roots, catfish, after a rain. Interestingly, to camels geosmin is the earth’s perfume! They are very sensitive to the smell and use it to locate water in the desert up to 50 miles away! November started off with the annual Some customers are far more sensitive ISTA/ISEC Teachers Conference in to the geosmin and can detect it at very Springfield. Teachers are a good low levels below 9 parts per trillion (ppt), resource to get our message out about whereas others may not detect it under water as a drinking source, as well as 20 ppt. Streptomyces, a soil bacterium management and conservation! If we stuffed with an amazing medicine chest teach our youth now about conservation, of antibiotics, anti-inflammatory, and antiwe will be able to handle these drought cancer drugs vital to the pharmaceutical years! Who would have thought we would industry is why sensitivity may vary. still be experiencing drought conditions While research was pinpointing what as well as the Mississippi River having each of the Streptomyces genes does, an algae bloom in the winter! It started it was discovered that one particular just before the Thanksgiving holiday in gene was responsible for making the Quad Cities area. Moline and East geosmin. With that being said, then why Moline started receiving taste and odor was there such a problem in the water calls and turned on their powdered if it is associated with soil? Geosmin activated carbon (PAC). It continued is also found when the cyanobacteria to affect water supplies in Burlington, (blue-green algae) and actinobacteria Nauvoo, Keokuk, Quincy, Hannibal, and die. With our unusual warm weather finally reaching Alton, Granite City, and in November and December, lack of East St. Louis a month later. This event moisture, and the extremely low levels of was due to the drought conditions, the Mississippi River, it was the “Perfect unusually warm weather, lack of Storm!” Taste and odor episodes vary moisture, the low levels of the Mississippi in intensity, persistency, and frequency River (the flow was very slow) and no one of occurrence. It is the sporadic nature wanting to release water downstream. of these episodes that leaves the water Can’t blame them, since we haven’t had plant operator wondering if his treatment much rain or snow! After networking with techniques corrected the problem, or if fellow operators, I knew it was a matter the problem diminished through a natural of time (approximately one month, unless course of time. I think it may be a little flows changed) before this would pass, of both, which is why networking with hoping it would be before the holidays. fellow operators, professionals in the The water plants combated the taste and water industry, and IEPA folks is essential odor problems by increasing their PAC. to smoother operations at times! Our 16 d i s t r i c t 4 t r u s t e e r e p o r t S P L A S H Winter 2013

ISAWWA Source Water Committee is a good resource to reach out to when you may think that you are the only one experiencing these issues, especially on a water source that other communities are using. Check out WATERCON 2013 on Wednesday, March 20, the 2 – 3:30 session “Extreme Weather Impacts on Infrastructure Integrity, O&M, and Water Quality.” Not only did the taste and odor event keep those of us along the Mississippi River on our toes, but another fact to consider for surface plants to receive reduced monitoring for Stage 2 DBPs is to make sure your TOCs are sampled every 30 days! According to USEPA Stage 2 DBP Fact Sheet found at http://water. stage2/compliance.cfm states eligibility for Stage 2 DBP reduction as needing to meet the following: “All systems need TTHM RAA < 0.040 mg/L and HAA5 < 0.030 mg/L. Subpart H systems also need source water TOC RAA at location prior to treatment < 4.0 mg/L. The Stage 2 DBPR left eligibility unchanged but specifies that Subpart H systems must take source water TOC samples every 30 days. Subpart H systems on reduced monitoring must take source water TOC samples very 90 days to qualify for reduced monitoring.” For any questions on Stage 2 DBPs, call Mary Reed at the IEPA Compliance Assurance Section. By working together with the IEPA and your satellite supplies will help make the Stage 2 DBP transition a smooth one! 2012 definitely was a challenging year for us all. Let’s hope 2013 will be brighter with more moisture in the south! Visit our website at and check out the Latest News and Calendar to keep up to date on available training classes, seminars, webinars, and what is happening in the water world!

trustee-at-large report Dennis Bowe

contributed countless and tireless hours in developing the technical programs, competitions and social events for WATERCON13. Details regarding WATERCON13 can be found on the Section website as well as in this issue of SPLASH. Early Bird registration has commenced and the hotels are filling up, so don’t procrastinate - register now.

at WATERCON13, we will display your donated item at an ISAWWA Committee booth on the exhibit floor. Please visit the Section website for details. You can also contact Dennis Ross (ross@ or myself to discuss your contribution and involvement.

This will be my last SPLASH article for a period of time. My term as TrusteeIn addition to the educational at-Large ends at the conclusion of and networking opportunities at WATERCON13 and I am not eligible to run WATERCON13, there is a philanthropic for re-election. It has been my privilege opportunity available to you during and my pleasure to serve on the ISAWWA the conference. ISAWWA has always Section Board and to serve the ISAWWA supported Water for People, and the membership in this position. I have met Section has distinguished itself as one and interacted with many special water of the most generous contributors to industry professionals. Clearly, ISAWWA Winter is nearly over, and Spring is on this very worthy organization. In keeping occupies a special place in the World of the horizon. The drought continues to with tradition, once again there will Water. The knowledge, dedication and impact much of Illinois, and one can only be a 50/50 raffle and a silent auction enthusiasm of our Section officers, staff hope that Spring rains will replenish our benefitting Water for People. Please and members have been very impressive surface water and ground water supplies. participate in both of these events. Your and inspirational to me. I want to thank participation will result in noteworthy all of you for this opportunity and for the In addition to desirable rainfall, Spring benefits throughout the developing confidence you have entrusted in me. also brings WATERCON. WATERCON13 world. In order for the silent auction In closing, I especially want to thank will be held in Springfield at the Crowne to be appealing and successful, we Laurie, Lisa and Sandi for their Plaza Hotel and Conference Center March need donations from vendors and from assistance and cooperation. Our Section 18-21, 2013. This year WATERCON13 members. In order to make silent auction is exceptionally fortunate to have such promises to be the best conference ever! donations effortless, prospective donors talented and hard working individuals Historically, WATERCON has provided can send a check ($50.00 minimum, on our team and I have certainly been unparalleled opportunities for training, please) to ISAWWA, attention Sandi. the beneficiary of their outstanding networking and socializing. This year, The WFP Committee will shop for an performance. Quoting Willy Shakespeare: WATERCON13 will be no exception. auction item for you, and you will be listed “All’s well that ends well.” Many ISAWWA Section members have as the donor. If you are not exhibitor

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Illinois Section American Water Works Association

Water Industry Career Fair Tuesday, March 19th, 2013, from 2:00 pm - 4:00 pm Cost: The career fair is free of charge New this year, we will host a career fair at WATERCON 2013 for undergraduate students, graduate students, post-doctoral researchers, and certification program trainees. This event will provide job placement, networking, and mentoring opportunities for students pursuing fields of study related to the water industry, such as chemistry, biology, civil and environmental engineering, environmental science and policy, public health, water system operations, and utility management. NO CHARGE - There is no charge for students to attend the 2 hour career fair. If you would like to stay for the entire day, and experience the technical sessions, exhibit hall and social events, you can submit a poster for the poster session and gain free registration with your poster submission. Registration is also available for Tuesday only. Poster session begins at 9am and judging will be at 11am, also on Tuesday, March 19, 2013. If you are a full time student and involved extensively in water or wastewater topics and are unable to present a poster and need assistance to attend WATERCON, email laurie@ for further assistance and details.

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Illinois Section American Water Works Association

exciting opportunities in 2013! Lisa Hoffhines, Education Coordinator

Website User Training: Webinar Schedule 02/27/13, 1 – 2 p.m.: ISAWWA Website Training for Users: My Profile 03/28/13, 1 – 2 p.m.: ISAWWA Website Training for Users: Career Center 04/25/13, 1 – 2 p.m.: ISAWWA Website Training for Users: Register for an Event 05/30/13, 1 – 2 p.m.: ISAWWA Website Training for Users: Certifications

Illinois Section AWWA is starting the new year off with fun, exciting and informative events so don’t miss out! Webinar series for Illinois Section AWWA Website Users The Illinois Section AWWA member resource website,, is quite impressive; and, as a website user, we want to make sure you use it to its full capacity to get the information you want and need! The website offers a variety of tools to enhance your communications with Section staff and other water professionals; even more so if you are an Illinois Section AWWA member!

The Water Distribution Committee Presents: Tank Photo Calendar Contest The Illinois Section AWWA Water Distribution Committee is proud to announce this new event for the Annual Water Distribution Conference to be held on Tuesday, April 23, 2013 in Countryside, Illinois. The Water Distribution Committee is collecting submissions of your water tower photos which will be voted on and featured in a calendar to be distributed at the 2013 Water Distribution Conference. It will also be included in the summer issue of SPLASH magazine which is mailed to over 2,000 ISAWWA members. If you are proud of your tower’s paint job, or if you have a unique logo/lettering design that you would like to share with the membership, we want your tower picture! All photo submissions are due February 15, 2013 and can be submitted online at:

Missed the photo submission deadline? You can still participate by voting on your To assist our website users, Illinois Section favorite tank at WATERCON2013! AWWA staff is offering a variety of “Website All of the tower photo submissions will User” training webinars to help walk you be displayed at the Water Distribution through the website’s features, one step at Committee booth at WATERCON2013, a time. Sign up for an upcoming webinar which will be located on the first floor FREE, and if you miss the live webinar lobby, and will be voted on by conference event, you can watch the recordings which attendees. In order to cast your vote, will be available on the “Website Help” tab you must have a tank photo contest of the Illinois Section AWWA home page. voting ticket. Tickets will be included in To access the recordings on the Website the WATERCON2013 conference badge Help page, just go to > packet and mailed to those conference Home > Website Help – or – visit www. attendees who register before February for tips as you 15. Look for your conference badge packet navigate through the new website. with voting ticket at the end of February! After the votes have been tallied, the top 13 tower photos will be featured in a printed calendar which will be handed 20 e x c i t i n g o p p o r t u n i t i e s i n 2 0 1 3 S P L A S H Winter 2013

out at the Water Distribution Conference in April, and also included in the summer issue of SPLASH magazine. The most popular tank photo will be featured on the calendar cover! Tank contest finalists will also be displayed by a looping PowerPoint presentation at the 2013 Water Distribution Conference in Countryside, Illinois on Tuesday, April 23. To register for this conference, visit: event/04-23-13 Become a sponsor of the tank calendar! Gold and Silver scholarship opportunities are available! Gold sponsorship includes your company logo featured for 4 months of exposure in the 2013-2014 tank calendar for a cost of $200 (limited gold sponsorships available). The Silver sponsorship includes your company logo featured once in the calendar for a cost of $50. For more information on sponsorships, tank photo submission, or conference details and registration, visit or call Lisa at (866) 521-3595 ext. 2. Illinois Section AWWA Training – We Need Your Help! The January through June 2013 training schedule is now complete and registration is open online at Believe it or not, the Education Committee is already planning the July through August trainings schedule and we need your help! Make a Request for a Particular Topic to be Added to the ISAWWA Training Calendar Let us know what type of training topics you want to see added to the training calendar. You can even make special requests to have the Education Committee find speakers to come and give a presentation on YOUR requested topic at YOUR plant or meeting room! To request a topic, visit, Host Training for In-Person Seminars Illinois Section AWWA is looking for utilities to host in-person seminars. All you need is some space, tables, chairs and a projector screen or white wall. As a host, you may

send up to 4 people free to earn hours towards their operator license! To make a request to host training at your meeting space, visit Give a Presentation for ISAWWA Give a Presentation as an in-person seminar: Illinois Section AWWA offers over 80 in-person, potable water related seminars annually, all over the State of Illinois. Illinois Section AWWA staff handles booking a location, registration, promotion for the event and much more! Illinois Section AWWA does not pay for speaker or travel fees; presentations must focus on education, not sales of a proprietary item or service.

conference, “Meter Symposium.” This one- To submit an abstract for consideration, day conference will be held on Thursday, visit: August 1, 2013 in Countryside, Illinois (limited exhibit table tops available). To learn more about the Meter Symposium or register as an attendee and/or exhibitor The committee is seeking papers on a visit: variety of meter-related topics including, For more information, please contact Lisa but not limited to: Hoffhines, Illinois Section AWWA Education • Automated Meter Reading Coordinator by phone: (866) 521-3595, • Meter Calibration and Bench Testing ext. 2 or email: • Meter Maintenance • Selecting the Right Meter Style and Size • New Metering Technologies

outreach committee Kristin Rehg, Chair

Give a webinar Presentation: Webinars are a great way to deliver training! What is easier than giving a presentation from your OWN computer?! ISAWWA makes it simple for all presenters, whether you are familiar with webinars or brand new! Webinar presentation must focus on education, not sales of a proprietary item or service. Give an “Engineering Power-Hour” webinar Presentation: These webinars will be product and service specific, with learning objectives included. Presenters must be Illinois Section AWWA members. Illinois Section AWWA members can register to view the webinars for free as a member benefit. Nonmembers can register for a small fee to view the webinar. Nonmembers will NOT be offered the opportunity to give a presentation, but will be presented the opportunity to join and, subsequently, to submit an abstract for consideration. To submit a training abstract for consideration for an in-person seminar, webinar or engineering power-hour please visit Meter Symposium – Call for Abstracts The Illinois Section AWWA Education Committee is currently seeking abstract submissions for an upcoming mini-

Watercon 2013 To Host Record Number Of Student Events The Outreach Committee has been working hard to improve and to expand student-geared programming at WATERCON, in order to draw more of our youngest members to the conference and get them engaged in the Section. This year’s conference will be host to the most student-geared events yet: • A “scavenger hunt” will take place in the Exhibit Hall, in which participants will be given a design problem, and must visit several different vendors who can provide the equipment and

services needed to solve the problem. Examples include repairing a water main break or inserting a valve in a water tower leader pipe. This event will encourage students to explore the Exhibit Hall in greater detail and get them engaged with vendors. • A career fair and careers panel discussion will be held to introduce students to water industry careers, teach interviewing skills, and provide networking opportunities with potential employers. • The annual poster competition and scholarship competition will be held again to give students a forum to display their research and course work and reward their contributions to the water industry. The winning poster will be sponsored to attend the AWWA annual conference in June in Denver to compete against winners from other Sections. Please contact Kristin Rehg at if you are interested in volunteering to assist with any of these events. The more members who are engaged with the students during these events, the more likely they will make lasting connections that will motivate them to stay involved in the Section.

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Membership Committee Randy Lusk, Chair

1924, a growth of 46 members, which is outstanding. We gained 227 new members this year, but we did have 323 members who did not renew. If you know someone who didn’t renew, please discuss with them the value of membership and all the reasons you continue to be a member. We will try to have a 1% growth again for 2013. This means by the end of 2013 we need to have 1943 members. I know we can do it this year, and I am counting on all of you to help us achieve this goal. Our overall retention rate for 2012 was 88%. Nice work everyone.

Greetings. I hope everyone’s holidays went well and that you got to spend some quality time with friends and family. The new year is upon us. It’s hard to believe it’s already 2013. Where does the time go? The “winter” weather we’ve been experiencing is crazy! At some point the Chicagoland area may become the winter destination and not Florida. I know you will be disappointed if I don’t mention some type of sports announcement so here it goes. We have a new coach for the Chicago Bears. Let’s hope he can turn Jay into an elite QB. There will only be a half season of hockey, so who knows how the Hawks will perform. And last, but not least (but definitely last) my Chicago Cubs. Let’s just hope some off-season pickups will happen soon. Now, on to business . . . Membership Numbers When we talk about goals, we have two set goals. We have the year goal, which is a hard number, and then a retention goal percentage for each month. The retention goal is that percentage of members we kept for an individual month, comparing last year to this year; our retention goal for each month is 88%. The goal for 2012 was to have 1878 members by December 31, 2012, which is a 1% growth. We ended at 22 m e m b e r s h i p c o m m i t t e e S P L A S H Winter 2013

Membership Committee If you are a member and looking for ways to get involved with ISAWWA, please do not hesitate to contact us. There are many committees you could participate in, so you’re sure to find one in your area of interest. If you’re outgoing and want to get involved with membership, please give me a call, I am always looking for people to help promote membership; to work our booth at the conferences and to use their experiences on why they continue to be a member of ISAWWA. We have 8 different conferences we will be attending this year; and, if you have some free time and want to contribute, we would be most appreciative of some of your time. Don’t forget, Watercon in Springfield is March 18-21, 2013. Stop by the booth and see what’s new for 2013.

Membership Appreciation For 2013 we will continue doing membership appreciation by allowing free webinars to members as a way to say thanks for being a member. This will be for the live ones AND the recorded webinars. I just want to report that this is going over very well, and many members are capitalizing on this promotion. So, 2013 ISAWWA Conferences once again, I want to thank all of you for your continued support, both for being a February 19 - 21: IRWA Conference in member and for all that you do for this Effingham organization. March 18 - 20: Watercon in Springfield 2012 Membership Challenge There was a contest in 2012, or a April 23: Water Distribution Conference “Challenge”, that was put out to all in Countryside the sections in AWWA. The challenge included reaching a goal of 1878 May 22 and 23: APWA Conference in members, and we were at 1924 (+46). Schaumburg, IL We were also challenged to have 41 student memberships; we ended at 42 June 5: T-CON in Grayslake at College of (+1). The final challenge was to have 10 Lake County young professional memberships, and we ended at 16 (+6). So what you just Sept 11 - 13: IPWSOA Conference in got by reading that is that we met every Springfield goal given to us and, therefore, met the challenge. That means the Section Oct (TBD: Joint Products Day will be recognized at the membership summit in February. I want to thank Oct 22 and 23: Northern Rural Water every member and board member for Conference in Utica (New Location) pushing hard this year to recruit new members and to keep current members. Way to go ISAWWA.

meter madness competition

Craig McDonald and Bruce Vaickus, Co-Chairs Welcome to 2013 Meter Madness! We figured that, as warm as the weather‘s Introduce a friend or colleague to been, you haven’t really thought about AWWA today this year’s competition. We hope to You joined AWWA for many great change your thinking after you read this. reasons; now share those reasons Just as in the past, Meter Madness will and help to keep our Section growing strong. Talk up the reasons you joined, be on Wednesday night, March 20th, and we will see new members each at 5:00 p.m. For all those ISAWWA month. This Section needs everyone to and IWEA members, as well as our be involved in recruiting - that’s what will seasoned veterans and our newbie’s to keep ISAWWA strong. Write your name the conference, we encourage you to and membership number on top of the application and you will receive credit for participate in this fast paced and fun the new member. If you need pointers on competition. The best part is you don’t what to say, please visit have to be a “water person” to enter! or Membership Committee Continued...

This year’s meter is sponsored by Badger Meters. The meter will be their Recordall M25. You can order a free practice meter from them by going to the AWWA site click on ACE2013> Competition> Meter

Madness. You may order the meter and download the assembly instructions as well. Entry forms are located at http:// MeterMadness. If you have any questions you can contact Bruce Vaickus, Chair at (815) 467-6644, or email him at You may also contact Craig McDonald, Co-Chair at (815) 877-1421, or email him at Make sure to stop by the booth and say hello. We will be there until 1 p.m. on Wednesday. Winner(s) will be assisted with reimbursement of traveling expenses up to $1500 if they should compete in the ACE 2013 Meter Madness competition. Hope to see you all there and Good Luck!

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Illinois Section American Water Works Association

Water Efficiency Committee Danielle Gallet, Chair

Hello Fellow ISAWWA Members. Happy New Year! The Water Efficiency Committee hopes your 2013 will be great. As the new Water Efficiency Committee Chair, I am thrilled to be a part of such an active membership. Our Committee’s purpose is to support you in educating, gaining acceptance, and implementing water efficiency and conservation measures. We enjoy the opportunity to be of assistance. Have you had the chance to review the Water Efficiency Committee’s 2012 Water-Energy Nexus Survey Summary Report? The report provides useful information for utilities of all sizes to measure the valuable relationship

t-con (formerly imtech committee) Doug Strempek, Chair

County in Grayslake, Illinois: “T-CON: The Midwest Water & Wastewater Technology Conference”. Do you have a story of a technology-based project you’ve worked on? Maybe your firm has a technological product or service to share as an exhibitor. We would love to hear from you soon as we wrap up planning! If you would like to present at the conference or have a vendor booth it’s not too late. Visit the T-CON Page at for more information and registration, or contact Lisa at ISAWWA if you are interested.

The T-CON (technology) Committee is finishing up on gathering technologycentric presentations for our June 5th conference at the College of Lake

If you plan on attending WATERCON, please stop by our booth. We will be having a few raffles for anyone who registers for T-CON at this event. Also be on the lookout for Big-T, our newest addition to the T-CON Family.

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between water and energy use. Being first of its kind, results from this report have been presented and discussed at national conferences. In January you should have received an email asking you to fill out a short survey. Thank you to those who did! This survey was designed to help inform our Committee about the various issues and topics that are of most interest to you regarding water efficiency. Responses will help to form our Committee’s strategic planning for 2013. If you were not able to fill out the survey, but have some ideas you would like to share, please feel free to contact me: Be sure to stop by our booth at WATERCON - looking forward to visiting with you then!

SAVE THE DATE! T-CON: The Midwest Water & Wastewater Technology Conference Wednesday, June 5, 2013 at the College of Lake County in Grayslake, IL Sponsored by Illinois Section AWWA, Central States Water Environment Association and Illinois Water Environment Association

Submit a paper for consideration online:

Water Distribution Committee Owen Keenan, Chair

featured in a printed calendar which will be handed out at the Water Distribution Conference and in the summer issue of SPLASH magazine with the most popular tank being featured on the calendar cover. The tanks will also be displayed by a looping PowerPoint presentation at the 2013 Water Distribution Conference.

Happy New Year wishes to all of our fellow ISAWWA members from the Water Distribution Committee. Let’s hope that 2013 is a lucky number and a good year for all of us. Below are details on major events being organized by our Committee in 2013: Tank Calendar Contest The Water Distribution Committee is collecting submissions of water towers in Illinois which will be voted on, and featured in a calendar to be distributed at the 2013 Water Distribution Conference and included in the summer issue of SPLASH magazine which is mailed to over 2,000 of Illinois Section AWWA’s members. If you are proud of your tower’s paint job, or have a unique logo/lettering design that you would like to share with the membership, we want to see your tower picture. The pictures submitted will be displayed at the Water Distribution Committee booth at WATERCON2013, and will be voted on by conference attendees. (Only one vote per attendee, even if you’re from Chicago.) The top 13 pictures will be

REQUIREMENTS: • Y  ou must be an Illinois Section AWWA member to submit a picture • P  icture submissions must be of your tank • A  ll pictures must be submitted in digital format via the form online and should be high resolution files. • Y  ou may submit a photo even if you are unable to attend the 2013 Water Distribution Conference • One submission per tank • T he deadline for submissions is February 15, 2013. Go to www.isawwa. org/tank-contest TANKS to Brad Schotanus of Dixon Engineering for all of his help on the contest (I just had to say that). WATERCON 2013 Booth Like last year, our Committee will have a booth, and conference attendees can play our BOZO buckets game after voting on the best water tank photo. Prizes will be awarded. Compete with your water colleagues and earn bragging rights for getting the most bean bags in the pipes! TANKS for stopping by and playing the game. (I just keep saying it. I can’t help myself.) 6th Annual Water Distribution Conference Once again, our Committee is hosting our very popular and well attended Conference on Tuesday, April 23, 2013 in Countryside, IL. Not only will attendees receive our tank calendar, they will also earn valuable CEU/PDH hours. At this time, the topics to be presented will be:

• C  hicago’s On-Site Meter Testing Program • S  pray-on Linings for Water Mains – How Structural are they? • Ice Pigging – Cleaning Mains with Ice • U  CMR3 – Monitoring has started • A  sset Management – Field Records to Decision Making • T he Science of Mixing and Maintaining Water Quality in Distribution TANKS (It wasn’t me, it was the author) • B  enefits of CIPP Lining with GPS Mapping • R  eduction of Lead in Drinking Water and No-Lead Brass & Conversion Early Bird attendee registration for the Conference is only $50 for ISAWWA members and $75 for non-members. On site attendee registration is $70 for ISAWWA members and $95 for nonmembers. Exhibitor costs are $100 for ISAWWA members and $125 for nonmembers. For more information or to register for this conference, please visit BTW, if you are interested in joining our Committee, please contact Lisa Hoffhines at or myself at owen. We have a great group of people on our Committee who like to give back to the water works community and have fun doing it. (Just one last time, I promise.) I want to express my TANKS to everyone on our Committee for all of their help throughout the year! We look forward to seeing our fellow ISAWWA members in Springfield and/or Countryside.

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Illinois Section American Water Works Association

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Illinois Section American Water Works Association

Illinois Public Service Institute Stephen Page, Chair

IPSI continues to be a great success for the individuals sponsored by the ISAWWA. If you have individuals in your organization looking to move into a leadership role, or if there are existing leaders who would like to improve on their leadership skills, I would highly recommend they attend IPSI. Just this past week I received the following letter from one of the attendees. “Mr. Stephen Page, “First off, I would like to thank the AWWA once again for allowing me to participate in year two of this incredible program. It was another great week, and I am very much looking forward to my third and final year. What I have taken away in the past two years is invaluable and will be provide new understanding throughout my career. “This year started off with a great topic that every one of us is experiencing in one way or another. Service Excellence in Public Works provided me with insight on a greater level outside of Morton. Everyone is experiencing the old adage “more with less”, and to hear and discuss the other communities’ problems and solutions was an excellent resource. With tighter budgets, more stringent requirements,

and the pressures of the inevitable aging infrastructure, I was sent away with positive thoughts and the forward thinking of what we still will be able to accomplish. Whether it will take re-organizing or shuffling the deck a little bit in the future, I feel that if I can somehow instill some of these thoughts and ideas into our program here, we could be even more prepared to take on this never ending problem. “Creating a Service Culture also opened up my eyes. When you are involved in Public Works, the main goal is to provide the customer with great service (product). However, too often we forget that there is also an internal customer, ourselves. Without first taking care of fellow employees, etc., the main goal can come up short. Having an outstanding employee base often comes up short for many reasons, but I believe that if everybody, myself included, spends just a little more time ensuring that everyone is on the same page, then there is a likelihood that the service we provide is acceptable and appreciated. Communication is often the biggest barrier towards achieving our goals as a team. So, with more emphasis on making sure there is effective communication, I believe we will be better of for it. This topic should be heavily emphasized for every graduating class. “Again, I want to take the time to thank you for letting me represent the AWWA during the IPSI program. As a proud Public Works employee, I cannot believe how much this seminar opened my eyes. The resources that are provided will help everybody who decides to participate in this wonderful program. I am looking forward to what I am going to learn and discover during my third year. Thank you. Todd Frantti, Village of Morton”

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Illinois Section American Water Works Association (ISAWWA) will award a $500 scholarship towards tuition for each year, a total of $1500 of the three year IPSI program. The money will be paid to your employer, unless you have paid for the program at which time reimbursement will be made to you. It is the ISAWWA’s intention to sponsor you for the three year program; therefore you should apply with the intention of committing to the three years. The Illinois Public Service Institute may be started any year even though it is a three year program. Following are the criteria for application: • Y  ou must be a member of the AWWA. • Y  ou must submit your application to the ISAWWA IPSI committee for review before June 1st of the year you plan on attending. • Y  our application shall include a letter of intent including why you should be considered for sponsorship. • Y  ou will be required to submit a letter each year giving your opinion of the program and how it has helped you. The scholarship committee would like a short explanation of why you are applying for the scholarship, and how this course will help you in your career. I’m not looking for an essay, a paragraph on each part (the why and the how) will be sufficient. Be sure to include the fact that you are a member of ISAWWA. You’re not going to be judged on English grammar we just want to know who and why. Include a completed registration form that will hold a spot for you while the scholarship is being considered. Stephen K Page, ISAWWA IPSI Chair Chief Plant Operator City of Elgin Water Department 150 Dexter Ct., Elgin, IL 60120 Phone: (847) 931-6108 Fax: (847) 931-6152

get on the Small Systems bus!

Pat Gleason, Illinois Rural Community Assistance Program (RCAP) and Small Systems Committee Member for Minimally Staffed Utilities) is geared towards operators who are interested in a more hands-on approach to issues facing the water industry while still gaining valuable CEU’s. Along with offering some of the more popular sessions that were held during last year’s Small Systems track, and the addition of a Traffic Challenge (taking place in the parking lot of the Crowne Plaza), we have added a tour to the South Sangamon Water Commission Water Treatment Facility. Springfield’s CWLP has always graciously hosted operators and other interested parties to various ventures at their plant; however, sometimes a multi-million gallon surface water plant is not necessarily relevant to folks who serve populations under 10,000.

around the prairie, this tour will introduce operators to some new technology and provide a wealth of material for those who are interested in ground water systems. This tour will be hosted by our Small Systems Committee’s own Wayne Nelson and the on-site operator Dan Held. The Small System’s committee has arranged for a bus to transport operators to and from the plant from the Crowne Plaza. Operators who attend will also receive CEU’s for this event.

Though part of the Small Systems track, this tour is available to any participant of WATERCON, so at 3 p.m. come and get on the bus - the more the merrier. Upon conclusion of the tour, the Small Systems WATERCON 2013 will again feature a Committee will be convening for a social combined Operator and Small Systems hour at the Crowne Plaza starting at 5 p.m. Day, starting with Meet the IEPA. This You don’t have to be a member of the first session gives the IEPA a chance to Committee to come and share some great talk about changes at the Agency, and Many of Illinois’ small systems are ground stories, good company, and learn more participants a chance to ask questions water systems. This plant tour will about our committee and what we do. directly of IEPA staff. Last year’s forum feature a ground water system that has had very active participation, and we incorporated more recent technologies. If you have any questions regarding this anticipate the same for this year’s This in-plant training will include an event, please feel free to contact out WATERCON. Following the Meet the IEPA examination of their membrane filtration committee chair, Jon Meyer, at session, the Operator track and a Small technology and zeolite softeners. While (312) 780-7754 or meyerjp@cdmsmith. Systems track will split into two separate this water plant is not the smallest of com. See you at WATERCON 2013! rooms. The Small Systems track (Training the small plants that are scattered

young professionals Committee Brian Kooistra, Chair

With 2012 already in the books, the YP Committee is hard at work finalizing our plans for WATERCON 2013. We are teaming and partnering with (and leaning on) other committees to put together one of our best WATERCONs ever. The YP track programming is taking a big look at jobs with lots to get excited about: speakers from HR, workshops on interviewing, a panel with established industry folks discussing what hit and what missed from their careers, and our FIRST Career Fair. That’s just what the YPs are keeping their eyes on, and there’s so much more at WATERCON. The tapping contest

is always exciting, and, personally, I’m pumped about the Bike and Breakfast. If you can keep your head on a swivel and get through WATERCON smarter and better prepared for life in the water industry, we’re planning a calendar of 2013 events to lighten things up a little. Our YP Committee and YP committees we partner with like IWEA and APWA are diligently coordinating plant tours, charity events, a legislative tour, and— who could forget—there’s a small matter of a paintball grudge match with Laurie Dougherty that still needs settling. See you out there!

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Illinois Section American Water Works Association

secretary - treasurer report Chad Laucamp

Illinois Department of Financial and Professional Regulation. One of the requirements for license renewal is taking 30 hours of continuing education courses or professional development hours (PDH’s) during each two-year period. With budgets getting tighter and approvals for attending national level conferences proving more difficult, water professionals are finding it more and more difficult to meet these requirements under conventional means.

Once you are licensed as a professional engineer in the State of Illinois, you must maintain your State licensure by renewing every 2 years with the

The good news is the Illinois Section of AWWA has you covered with a progressive approach that offers numerous low-cost training and educational alternatives to earn PDHs, some of which even allow staff to not leave their desk. Traditional in-person training seminars are held throughout the State all year, which allow for

engineers to obtain PDH’s for applicable sessions in their area of study. While traveling to areas where these sessions are held can sometimes be challenging, having a classroom setting with face-toface interaction is preferred for some professionals. Alternatively, technical webinars are frequently offered that allow staff to view educational talks online while they are being presented live. Example topics include Financing Renewable Energy, Membrane Technology, and Asset Management. At the very least, I strongly recommend attending the Engineering Power Hour webinars, which allow engineers to learn more about the new products and services offered by members and to stay ahead of the curve on water industry developments. In addition, the Illinois Section maintains an extensive library of webinars-on-demand that are available

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water taste contest needs competitors Nora Bertram, Chair for viewing at any time. All webinars (live, archived and engineering power hour) are free for Illinois Section AWWA members and can be viewed from anywhere there is access to the Internet. Online training courses are also available at reduced costs to ISAWWA members. These courses typically take 2 to 12 months to complete. They allow staff to work at their own pace and to acquire a more in-depth knowledge on specific technical topics that are applicable to their field. Examples include Water Filtration; Water Pumps, Maintenance and Safety; and WaterIron and Manganese. The Section also has a library of DVD videos on various water training topics that can be rented at a minimal cost to members. Videos promote training of staff in group settings, which is a very cost-effective means to achieve training goals for your organization. As a reminder, it is the responsibility of each licensee to maintain a record of PDH’s for 6 years, including, but not limited to: the name and address of the sponsor, the number of hours attended in each program, a certificate of attendance, brief statement on the subject matter and printed program schedules. Another benefit of being an ISAWWA member is that, for PDH’s earned through our training programs, we track these training hours on our website at Manage Profile > Certifications. This provides a quick and effective means to track PDH’s. In order to find out the when, where, and how for ISAWWA’s training opportunities, visit our newly revamped website at > Training. Hopefully, I will have an opportunity to see/hear you at one of our many training sessions to obtain your feedback on our professional development offerings.

Does your utility produce the best water in the State? As you may know, the Illinois Section of the American Water Works Association holds a statewide Water Taste Contest every year at our annual conference in Springfield. The 2013 annual conference – WATERCON 13 - is just around the corner, and the Water Taste Contest Committee is looking for competitors. If you believe that your utility produces the best water in the State, we would encourage you to speak to your local or regional water operator’s association and ask them to hold their own local Water Taste Contest. The winner of the local contest will be invited to compete in Springfield for the chance to gain statewide recognition and plenty of publicity recognizing your dedication to excellence in water production. The winner of the 2013 ISAWWA Water Taste Contest will be invited to compete in Denver, Colorado at the 2013 AWWA Annual Conference and Exhibition. Organizing a local or regional competition is easy; if you or your local operator’s association needs some advice please contact the ISAWWA Water Taste Contest Committee representatives at the contact information listed below. Once your local contest is complete and the winner is chosen, please let us know and we will send a formal invitation for the winning utility to compete in our annual ISAWWA Water Taste Contest. Hope to see you in March, and happy tasting! Contact Nora Bertram at (312) 236-9147, email:, with any questions or to report a winner.

take a spin at the safety wheel!

Carolyn Grieves, Chair, Safety and Emergency Planning Committee Back by popular demand for the third consecutive year, the Safety Committee is pleased to announce the return of the Safety Wheel at WATERCON2013. Answer a safety question right, and get a prize. Answer a safety question wrong . . . and get a prize! Test your luck and take your chance for a Million Dollar spin! Look for us on the main floor Exhibit Hall in the 800 aisle. Stop by the Safety Wheel booth and also ask us about our new Online Safety Audit. This is a great opportunity to evaluate your own system and get continuing education credits at the same time.

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Illinois Section American Water Works Association

calling all exhibitors! Terry Locke, MAC Chair

opportunity to visit the exhibits. Because of this new schedule it is imperative that all booths be set up prior to noon on Monday. No booths will be allowed to set up after this time. The new exhibit hall schedule for WATERCON 2013 is:

As I write this article for Splash, there are still a handful of booth spaces available in the first and second floor lobbies. These are booth spaces that offer 24-hour exposure. They get traffic all day and night; and, on Tuesday, the second floor is the sight of the Texas Hold’em tournament with people coming and going for hours. I want to remind everyone again of the new exhibit hours. The joint conference has expanded the training sessions so that a larger number of attendees come down on Monday. This is the reason we expanded the exhibit hall to three days providing all attendees additional

Monday, March 18, 2013 Grand opening at 1 p.m. 1 to 6 p.m. (Meet ‘N Greet 5 – 6 p.m.) Tuesday, March 19, 2013 9 a.m. to 6 p.m. (Meet ‘N Greet 5 – 6 p.m) Wednesday, March 20, 2013 8 a.m. to 12 noon You’re all going to want to make sure you don’t miss the Grand Opening. We’ll have the ribbon cutting with the BIG scissors! We’re going to have a red carpet and more fun surprises. Be sure to be in the main lobby at 1:00 on Monday. The MAC Committee and ISAWWA will once again sponsor a FREE webinar for exhibitors. This year’s webinar, “GET THE MOST FROM PRE-DURING-POST” is loaded with valuable information and tools you can use to maximize not only your experience in the exhibit hall but

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also your follow-up process after the show concludes. Even those of you who have participated in trade shows for many years will gain valuable insights into how to increase your booth traffic; and, most importantly, how to assure yourself 100% lead follow-up. We have scheduled two different sessions so everyone in your company can attend. The dates are Tuesday, February 26, 2013 at 9 a.m. and Friday, March 8, 2013 at 11 a.m. I can guarantee that you will pick up tips and ideas you never thought about from the Voice of Trade Show ROI, Richard Erschik. Register today at or or sign up for both! If you have any questions regarding the MAC Committee and what we do, feel free to contact any member of the committee. You can find the list of members on committees. We look forward to seeing everyone at WATERCON2013 in Springfield, March 18 – 21, 2013.

calling all watermain tappers! Tony Cuzzone, Water Tapping Contest Chair You could be part of this exciting competition. A chance of a lifetime to travel to Springfield, Illinois, compete with your colleagues, have your picture and name in the media, and win a chance to move on to the National Competition. Learn to compete as a TEAM, and have a great time doing it. It doesn’t get any better than this!!! Teams are forming right now. The ISAWWA will pay for a team’s hotel room(s) for one night in Springfield at a designated rate; and, if you win the opportunity to move on to the national competition at ACE, your city or company will be reimbursed up to $1,500 per person for your team’s travel expenses. The 2013 national competition will be at ACE in Denver, Colorado. The next ISAWWA Tapping Contest is Wednesday, March 20, in Springfield, Illinois at the Crowne Plaza Hotel & Conference Center. If you are interested in forming a team, or would like to be a member of a team, contact Tony Cuzzone at (630) 530-6456, or e-mail at Tony.cuzzone@ Contact Michelle Harrod from Midwest Water Group, Inc. at (866) 526-6558 if you would like form, or be a member of, a Women’s team!

Pictured here is Tony Cuzzone presenting the ISAWWA Traveling Trophy Plaque, Women’s Division, to Setter and team organizer Michelle Harrod of The Land of Lincoln Ladies Tappers at the November 2012 Mid Central Water Works Association monthly meeting. in Wood Dale, IL. The Land of Lincoln Ladies Tappers includes Candace Scholz, Strand Associates (copperman); Michelle Harrod, Midwest Water Group (setter); Andrea R.H. Putz, City of Chicago (cranker); and Lisa Martini, Lee Jensen Sales (coach).

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Illinois Section American Water Works Association

have you visited lately? Don Jensen, District 2 Trustee

Have you visited lately? If not, you are in for a surprise. It has been thoroughly redone and is replete with new and convenient features. Even though it is logically organized, at first it is challenging to find your way around. By my count, the Home Page has 22 main menu selections which ultimately branch to a total of 163 destinations.

Operator training classes and 16 home study video courses. CEUs were never easier! • W  atercon: Everything from registration, presenters list, program etc. is found here. • B  uyers Guide: There are 30 entries. • C  areer Center: You can find AND post jobs here! • S  ection News: Catch up on all of the news that impacts waterworks in Illinois. • C  ommittee Pages: There are presently 13 committee pages, each loaded with information. • M  embers Only: Special interest forums (subscribe to those that interest you), Interest Groups, Legislative updates, Member email • S  PLASH: Read (THIS) your Section newsletter on line, including past issues. • T eacher Resources: Great place to find curriculum, science fair etc. guides for your local school teachers. • Operator Quizzes: Test your mettle!

Maybe you are ready for the TopOps competition at WATERCON! •S  ubscriptions: You can ‘Subscribe’ to Group newsletters – click on ‘Group’s (top right of Home page), select your group (or Join one), on Group page, click on ‘ options’ and Subscribe. Under ‘Members Only’, ‘Forums’, you can select the forum of interest & ‘subscribe’ by clicking on the RSS feed symbol ( ) Once you have found a page that interests you, simply click on the to add to your Favorites shortcut & never search again. Rumor has it that Lisa is working up on-line training on all of the features of so keep an eye out for notices. For the ‘Techies’ in the crowd, ISAWWA now has an IPhone/IPad APP. Download it at: com/us/app/illinois-section-awwa/ id484570884?mt=8

The accompanying ‘Site Map’ may be helpful in locating information. Of course there is a ‘search’ box to speed the process. After a few visits though, you will be able to quickly find what you are looking for. Most users are only using a small fraction of the features of the site. I think that this reflects the diverse interests of our members. There is something there for everyone. Here are a few examples of the more popular pages: • T raining: Access the entire ISAWA Spring 2013 training catalog. offering: 37 seminars, 18 webinars, 51 Webinars on-demand, 40 on-line learning classes, 47 videos, 13

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Scan this QR code with your smart phone to download the iPhone App!

education committee Jeff Freeman, Chair

in some of the training sessions and/ or are signed up for an upcoming one. We continue to offer training in many different formats, so that you can find training sessions that can fit into your busy schedule. For instance, we have programmed or provided access to night classes, home study programs, programs for aspiring operators, live webinars, online courses, and in-person seminars. We also continue to build the Association’s library of videos/DVDs and webinars on demand.

Greetings from the Education Committee! My name is Jeff Freeman, and I am your new Education Committee Chair. I have been an active member of the Education Committee for the last five years. I was previously the Education Committee Northern Vice-Chair and the Webinar Subcommittee Chair. Due to a change in work assignment (another big congratulations to Nick on his promotion!), our past chair could not continue in the role. I would like to thank Nick and Chris, the chair before Nick, for all of their hard work and leadership over the years. They have done a great job working with the fantastic ISAWWA Staff (Laurie, Lisa and Sandi) and the committee members to develop and lead the Association’s education program. Lastly, I would like to thank the Education Committee members for all of their hard work. I look forward to continuing to collaboratively work with the Committee members to provide high quality educational opportunities for our membership. By now you should have seen our training schedule for the first half of the year. Hopefully, you have already participated

Our webinars will continue to be free for ISAWWA members in 2013. They are typically scheduled around lunch time in an effort to minimize the disruption to the workday. If you have not already done so, you may want to look into participating in one. After all, you cannot beat the price of admission! I am pleased to report the Education Committee has put together an educational and thought provoking Operator Track for WATERCON 2013. The theme for this year’s Operator Track is Succession Planning & the Future of the Water Industry. Thank you to the presenters who have agreed to prepare presentations and share their experiences. We also are working with the Small Systems Committee to fill out the panel for the Meet the IEPA Staff session first thing in the morning on Tuesday. In addition to programming the Operators track, the Education Committee is working out the details for our booth at WATERCON. Please be sure to stop by our booth and say hi, see what we are up to with our Committee, and test your water knowledge with the potential of being entered in a drawing to win a door prize! For all existing Committee members, and all those who have an

interest in joining, we will be holding a Committee meeting at WATERCON on Tuesday, March 19th at 4:00 P.M. Please come and join us for the discussion. We are always looking for new folks who can bring additional ideas to the Committee. Even if you are not on the Committee, we are always looking for training session ideas. If you are interested in presenting a topic, or there is a topic that you would really like to learn about, please contact Lisa Hoffhines and let her know your thoughts. Lisa’s e-mail address is Please recall the many different formats of our education program. We can program one hour webinars, three to five hour in-person seminars, up to multi-week classes. If you ever have any comments or questions about the Education Committee and/or education program, please feel free to contact me at or (630) 466-6700. See you at WATERCON!

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Illinois Section American Water Works Association

source water protection committee Ed Coggin, P.E.

The ISAWWA Source Water Protection Committee held a Drought Workshop on November 5, 2012, at the City Centre in Elgin. A successful workshop, it was well attended with over 65 participants in addition to the presenters. The oneday workshop looked at the impacts of the 2012 drought on water systems in Illinois. The Committee appreciates the effort from all of the presenters at the Drought Workshop. The Committee is also sponsoring a Drought Forum at the upcoming WATERCON 2013 that will include an update on the current drought conditions.

significantly improved soil moisture levels, increased stream flows and refilled depleted reservoirs over most of the State. The only portion that didnâ&#x20AC;&#x2122;t receive significant benefit from Isaac was the northern one third of the State which was still under severe drought conditions at the time of the workshop. Stream flows and reservoir levels throughout the State reached very low levels prior to the rainfall from Isaac. The reservoirs for Decatur and Springfield were some of the most severely impacted by the drought.

The Drought Workshop focused on the supply and demand balancing act experienced by water suppliers during the current drought conditions. Representatives from ISWS, USGS and IDNR presented rainfall, stream flow, and groundwater level trends that compare this drought with previous ones. Water utility representatives presented case studies on how the drought has impacted their systems, both from a demand standpoint and from impacts on supply and water quality. Potential solutions and management tools for dealing with the effects of the drought conditions were discussed in the afternoon session.

Updates on the meteorological, hydrological and hydrogeological impacts of the current drought conditions were presented by Jim Angel and Vern Knapp from the ISGS, John Hortness from the USGS, and Rita Lee from the IDNR.

The workshop began with an update on the drought severity conditions including the rainfall amounts, stream flow rates, reservoir levels and groundwater levels. By comparing the current conditions with historical averages, a drought severity rating showed that most of the State was in moderate to severe drought conditions for most of the year beginning in late spring and continuing through fall. Relief from drought conditions was not felt until the remnants of Hurricane Isaac produced extensive rainfall in the southern two thirds of the State. This rainfall event

The workshop then continued with a series of case study reports on how the drought affected operations at different water treatment systems. Representatives from water utilities that use surface water and shallow groundwater sources gave presentations on the specific effects from the drought. Surface water supply systems included users who get water from Lake Michigan, the Mississippi River and the Fox River. The shallow groundwater system included users who get water from the shallow sand and gravel aquifers present near the Fox River. All of the water systems reported an excessive number of water main breaks that kept the maintenance crews very busy. All of the water systems also reported record, or near record, water demand rates. To reduce demands, many of the systems either already had water use restrictions in place, or implemented restrictions for the first

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time. Some of the systems did not implement any restrictions on water use and were able to keep up with the high demands. Even during the worst periods of the drought, all of the water sources discussed had adequate reserves to maintain the quantity needed to keep up with the increased demands. However, raw water quality was another story. The river supplies exhibited problems with high temperature and excessive turbidity from algae. These problems resulted in increased chemical usage and shorter filter run times. Water system effects were presented by Brian Andersen from Waukegan, Greg Swanson from Moline, Andy Resek from Crystal Lake, Kyla Jacobson from Elgin, and Dave Schumacher and Bob Leible from Aurora. The afternoon session ended with a discussion on possible management tools that could assist in dealing with drought conditions. Presentations were made on topics including water efficiency technologies, standardized water use restriction ordinances, drought planning, and effluent reuse. Presentations on management tools were given by Tim Loftus from CMAP, Abby Crisostomo from MPC, Cary McElhinney from USEPA Water Sense, Ed Coggin from HR Green. The Source Water Protection Committee will be hosting a Drought Forum Wednesday afternoon at the WATERCON 2013 conference in Springfield. Many of the presenters from the 2012 Drought Workshop will be giving an update on the drought conditions present in Illinois. The forum will begin with summary presentations on the rainfall amounts, stream flows, reservoir levels and

waterworks museum Laura Alley, Chair groundwater levels. It will then be followed by drought impacts on water systems that use reservoirs and the Mississippi River for source water. A forum of water professionals will then be available for responding to questions from the audience about the impacts of the 2012 drought on water supplies in Illinois.

The DVD of the Drought Workshop recording can be rented on the ISAWWA website video in the DVD library. The cost is $10 for Illinois Section AWWA members and $20 for nonmembers. It is worth 6 hours of credit. Video #440 ISAWWA Drought Workshop IEPA#5536

water for people silent auction Dennis Ross, Past Chair

As in years past, there will be Water for People silent auction at WATERCON2013 again this year. Please consider bringing something to the conference for this worthy cause. We will gladly accept any items from exhibitors or attendees, We do ask that the item to be auctioned have a value of at least $25. We also ask that the donated item not be a logoed item from your firm. In past years we have auctioned off tickets to sporting events, sporting equipment, camping equipment, power tools, iPods, cameras, GPS, televisions, gift cards, gift basket and even some very good homemade wine. If you’re not a shopper, let us do it for you, simply drop a check, $50 minimum, to Sandi at the Section office and she will do the shopping for you! Of course we will give you all the credit by placing your name on the item at the auction. When you’re in the Exhibit Hall, look for vendors displaying the items they are providing for the auction. Please place a generous bid and help us with this worthy cause. The auction will end on Wednesday in the center of the Exhibit Hall at 11:15 a.m. Last year with the silent auction, 50/50 raffle and other events, we were able to raise over $10,000 for Water for People. Without your support raising these funds would not be possible. The work done with the funds raised at Watercon make a huge impact on entire communities! Thank you for your donations and bids. If you have any questions please send them to me at

Remember when water mains were made of wood? Remember when blueprints were actually blue? Come and take a step back into the past. The Waterworks Museum is returning to WATERCON 2013. The museum will once again display intriguing and fascinating artifacts from years past. The success of the museum depends on YOU. We are still looking for artifacts to display. Look around your office or plant and you might be surprised at what you find. All interesting water and wastewater artifacts are welcome no matter how old they are. Your items will be on display Tuesday, March 19 from 10 a.m. to 5 p.m. and Wednesday, March 20 from 9 a.m. to 12 p.m. All items must be picked up by 3 p.m. We are always looking for volunteers to staff the museum. If you could spare an hour during the conference, it would be greatly appreciated. Please let me know what you will be bringing or if you would like to volunteer by giving me a call or shooting me a quick email. Laura Alley (630) 739-8824

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2013 awards: Time is running out and we need your help Terry McGhee, Awards Committee Chair

reduced, we are all being asked to do more with less. Historically, operators have been called upon to be a jack-of-all-trades and use their various talents to perform miracles while providing clean, safe water to their customers.

Each year, the Illinois Section of the AWWA rewards individuals that have excelled in the industry, and this year is no different. As budgets are tightened and staff is

In these trying times, it is more important than ever to honor our fellow colleagues who are deserving of recognition for their services. Do you know someone who deserves more than just a hardy handshake and a pat on the back? Has one of your co-workers come up with a new idea that allows your organization to run more efficiently; have they worked around the clock to insure the integrity of your water system; do you know anyone who has spent their career helping other co-workers advance in their quest to be better water professionals? These are just a few of the many reasons to nominate a

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fellow colleague for one of the Section’s awards. Please, take a look around at your coworkers and associates who you believe have made a difference in our industry and nominate them. See the following pages for specific award criteria. For more information and nomination procedures for each award check the website or contact: Laurie Dougherty, Executive Director 545 S. St. Charles, IL 60174 Phone: (866) 521-3595 Email:

Bike & Breakfast

at watercon 2013

6:30am, Wednesday, March 20, 2013 Event The 3rd annual bike & breakfast group is now forming for WATERCON 2013. If you will be attending WATERCON 2013, and would like to participate in this event, please let us know by completing the attached form. All skill levels are encouraged to attend. The rides are generally less than 15 miles, and will last approximately 1.5 hours depending on the overall speed of the group. Following the bike trip, participants are encouraged to go to the Crowne Plaza Hotel cafĂŠ for breakfast, and a meet-and-greet. Cost The event is free provided that each participant provides their own bicycle, and pays for their breakfast. Bike Rental If you are unable to transport your own bicycle to the conference, local bike rental is available. If you require a bike rental, please include that information in the form below. The cost for bike rental is approximately $10/ day. Participants will be able to pick up rented bikes at the Crowne Plaza registration desk. Updates You will be provided updates at as we approach the annual conference to highlight where participants can rent bicycles, the route will be posted, and to alert you to any other changes to bike rental. Meeting Location & Time We will meet in the lobby of the Crowne Plaza Hotel and Conference Center in Springfield, IL at 6:30 am on Wednesday, March 21, 2013.


Fax this form to 866-521-3591 or mail to ISAWWA, 545 S. Randall Rd., St. Charles, IL 60174


{ } Iâ&#x20AC;&#x2122;m a maybe { } I plan to ride

{ } I plan to rent a bike { } I plan to have breakfast

Name(s): Company/Utility: Mailing Address: WATERCON 2013 BICYCLE RIDE EVENT RELEASE FORM By signing this attendance sheet or otherwise participating in this event, I hereby for myself, my heirs and administrators assume any and all risks which might be associated with my participation in this event. I waive and release any and all right and claims for damages which I may have against the Illinois Section American Water Works, Illinois Water Environment, its officers and members, and any other persons connected with this event, their sponsors, representatives, successors, and assigns for any and all injuries or damages of any kind and whatsoever suffered by me as a result of taking part in this event and any related activities. I hereby for myself, my heirs and administrators, agree to indemnify and save and hold harmless the releasees and each of them from any loss, liability, damage, or cost they may occur due to my presence or participation in the event and whether caused by the negligence of the releasees or otherwise. Signed:

Printed Name:



Contact Lisa: Phone: 866-521-3595x2




Fax: 866-521-3591



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Illinois Section American Water Works Association

11th Annual Illinois Public Service Institute 2012 Focus on Service Excellence - David Trais The 11th Annual Illinois Public Service Institute was held October 7-12, 2012 in Effingham, Illinois. IPSI training this year focused on service excellence. There were approximately 150 people from all over the State at IPSI this year. Positions ranged from administrative, arborists, directors, foreman, maintenance workers, project managers, water operators and others. As we are all aware of the current economic challenges facing municipalities, counties and the private sector, there was a common theme that was seen among all of the participants. We all have to do more with less. I was a recipient of an ISAWWA scholarship to attend IPSI. I want to take a moment to thank Steve Page, Chair IPSI, ISAWWA Representative; Laurie Dougherty, Executive Director ISAWWA. The people attending IPSI commit to three one-week sessions (one week per year). The sessions focus on leadership development, service excellence and personal supervisory skills. As a first time attendee, I did not know what to expect other than what I had read in the registration materials. As we were driving, I was asked whether I brought dollar bills. I did not know what the driver was referring to. I did know that the individual I was with liked to joke around. I was a first-year student, and he was a second year student. I was also told that I would find out when I got to the conference. You will find out later, too. Not to worry, it is nothing immoral or unethical. However, you do need to attend the conference to get an appreciation of the message. Not all topics can be covered due to space limitations, and may be covered at a later date. The topics covered at IPSI were: Communication skills, business etiquette, creating an action plan, performance appraisals, service excellence in public works; The

Supervisor’s Role in Service Excellence – Creating a Service Culture; Serving External Customers; Serving Internal Customers; and a Legal Update. Performance Appraisals I do not think that any supervisor likes to give performance appraisals to a fellow employee. There are many different ways to do performance appraisals or evaluations and there are different types. A performance appraisal should be meaningful, motivate an employee; try to correct behavior; measure performance and achievements. During this seminar, Lew Bender, Ph.D. said, “If performance appraisals are not done correctly, do not do them at all.”

as body language; re-scheduling discussion for another time with no reason.

Some things can be good indicators to an employee that performance evaluations are not taken seriously. A supervisor talking on the telephone, if it is not an emergency call; a supervisor being subjective; communication such

Internal customers may include members of the same department, department heads, other departments, and inter-governmental agencies. External customers may be residents; commuters, rail, bus, pedestrians,

Service Excellence What is service excellence? What are the internal and external customers that your organization serves? What does customer service actually mean? What is your organization’s mission An effective performance appraisal is statement? Do you even have one? one in which the supervisor adapts to Have you ever stopped to think about changing tasks or objectives; is fair and it? honest to the employee; has a thorough understanding of the job or appraisal Turban et al. (2002), [1] system; uses specific job related “Customer service is a series of performance standards; establishes activities designed to enhance the relevant job appraisal criteria; properly level of customer satisfaction – that observes employee(s) throughout the is the feeling that a product or service entire evaluation period. During the has met the customer expectation.” evaluation between the supervisor and “Service is about taking the employee, a meaningful discussion responsibility for managing perceptions, should take place. Specific examples expectations and experiences during should be used throughout the entire customer interactions.” [3] Having evaluation period; and the main focus a service goal can be broken down should be placed on the employee. into two categories: a service and There are many factors that can functional mission, service standards; undermine effective appraisals: job, service experience, internal and evaluator, design and operation of external customers. appraisal system, and raters’ errors. Some of the inconsistencies can Functional mission describes what be attributed to: halo effect; central you do and how you handle it; Service tendency; strict rating; lenient rating; mission is how you go about deploying latest behavior; initial behavior; initial functional mission. The mission impression; spill - over effect; same as statements should be clear and me or different from me. concise.

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A supervisor should not rely on memory to provide facts on performance. These should be written down for both positive and negative. Again, be fair and honest. Maintain and check any documentation to ensure consistency with other employees.

auto; business owners; property owners; communication skills; performance shoppers; diners. appraisals; learning about recent legal updates and learning workplace and In servicing internal and external personal safety. The participants in customers, know your customer. Learn IPSI this year were from all over the how to use people skills; be an active State, and were mostly in the public listener; communicate effectively; be sector. With that in mind, the service empathetic. levels may vary from municipality to municipality or city to city. However, in In Libertyville, the downtown area, bus these challenging times, there is one shelter, train station is very clean. The thing that is not changing: providing Village maintains planter boxes; brick service excellence. paver sidewalks; decorative street lighting, signage, snow plowing; supplies Lewis Bender, Ph.D. does a great water and provides other vital services job keeping participants’ attention to businesses and residents. The Village and actively involved and introduced also ensures that visitors, commuters speakers. Lew is kind of sensitive and residents are able to travel safely when you make comments about his throughout the community. [4] beloved Detroit Lions. In other words, tread lightly when you discuss the These are all maintained by Public Works Lions. By the end of the week, you will to provide a service to the end user, the have a couple of phrases engraved customer. Other communities hold open in your brain along with a couple of houses to showcase the Public Works sounds. It has been over a week and facility and equipment. There are some I still cannot get the phrases “Hunker that have pre-construction meetings for down” [2] or “Tick Tock Tick Tock” capital improvement projects. However, [2] or that beeping sound out of my there are always a few emergency water head. Again, these all have relevant shut- downs that seem to come up. meaning. Just remember, be on time; watch your tongue and you will be fine As far as businesses and residents, try without a fine. If not, be prepared to to accommodate as much as feasibly pay the consequences with a joke or possible. However, there is still the two or maybe three. need to say “NO.” Even during these economic times, communities choose I almost forgot to mention about the to provide quality service in an effective dollar bills. The participants at IPSI and timely manner, while maintaining agreed to contribute to three charities. high standards. Fines were assessed for being late, perhaps telling a joke in poor taste or Deb Dunbar, John Heinz and Larry Lux even having to pay the consequences brought up many valid points. Some of with a fine and jokes. This is all in good their comments have been incorporated fun and for good causes. into this document. All of the other presenters mentioned Conclusion above did a great job. All of the In conclusion, IPSI Focus on Service topics were relevant. The information Excellence 2012 was well received by all provided should be passed on to other attendees. As I reflect back, there was members of your organization. a vast amount of information covered Personal Supervisory Skills is during the week. Define culture of the scheduled for October 6 - 11, 2013. organization; service and functional Focus on Leadership is scheduled mission statements of an organization; for October 5 - 10, 2014. For more serving external and internal customers; business etiquette; having good

information, please go to IPSI website at: A quick note, the IEPA does recognize this training for water operators. There is an IEPA # associated with this training for the week, which amounted to approximately 34 hours. Please contact Mary Bender for more information: 231797-5536 or Also, if someone is trying to obtain an MPA, arrangements can be made with the facilitator to get 3.5 credits at NIU or SIUE. Citations 1. Turban, Efraim (2002) Electronic Commerce: A Managerial Perspective. Prentice Hall. ISBN 0-13-185461-5. 2. Bender, Lew Ph.D., IPSI, Illinois Public Service Institute (2012) 3. Dunbar, Deb, University Director, Organizational Development, Indiana University 4. Heinz, John, Director of Public Works, Village of Libertyville (2012) 5. Lux, Larry, Lux Advisors Ltd (2012) To learn more about the Illinois Public Service Institute, visit their website at To submit an application for scholarship for 2013, complete the online form at

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ospreys invited to otter lake RECC Sets Up Poles with Nesting Platforms Where is a mighty osprey to live in the flatlands of central Illinois? With no craggy peaks and relatively few large trees, ospreys need some encouragement, which they got in November at Otter Lake in Macoupin County. Two nesting platforms were installed by Otter Lake Water Commission employees and RECC linemen, to attract nesting ospreys to the area. The wire bases were woven with vines and branches and erected on 40-foot poles along the lake, where adult ospreys can feed on fish. Similar platforms were installed by RECC at Sangchris Lake in August, and have been used successfully by nesting osprey at a number of locations in the Midwest, including Lake Shelbyville. Ospreys – a bird of prey listed as an endangered species in Illinois – nest in large trees, on rock formations, or on artificial structures near lakes, ponds, rivers and streams. Adult ospreys are generally 21-26 inches long with a black upper body and mostly-white head, chest and underbelly. Like other birds of prey, the population of ospreys in the U.S. has rebounded since the use of the pesticide DDT was discontinued

in the early 1970s. No osprey nests were seen in Illinois from the early 1950s until the mid-1980s, and efforts like the platform installation at Sangchris Lake are used to attract even more nests in the state. One of the nests at Otter Lake is located on the west side of the sediment dam on the north end of the lake, and the other is on the west side of the dam at the south end of the lake. “This was a great project and I really appreciate having a relationship with RECC that allows for us to do something like this,” said Dennis Ross, General Manager for the water commission.

The ISAWWA Water Trailer is available for use

during your local 2013 activities, such as block parties, festivals, open houses, or any other activity where you may need water fountains and faucets for the public. This opportunity is FREE OF CHARGE to utilities! Please go to the ISAWWA Section website to check out pictures of the trailer in action or to reserve the water fountain trailer for your activity. Contact Matt Overeem at or John Dillon at for more information about the trailer and its capabilities or uses.

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i l l i n o i s s e c t i o n A m e r i c A n WAt e r W o r k s A s s o c i At i o n

P o rta b l e D r i n k i n g


i n t e r e s t e d i n h o s t i n g t h e i s AW WA WAt e r t r A i l e r f o r y o u r e v e n t ? i s aw wa o F F e r s this oPPortunity Free oF charge!

F o r M o r e i n F o r M at i o n & g u i D e l i n e s v i s i t:

the isawwa water trailer allows municipalities to hook up their potable water supply and provide fresh drinking and wash water for events. the trailer features educational materials on water sources, treatment, and distribution, as well as water conservation concepts. in addition to its integrated five drinking fountains, two sinks, and a pet spigot, it can be used as an excellent public relations and educational tool for school events, festivals, picnics, parties, etc.


Fax to: 866-521-3591 or Mail to: 545 S. Randall Rd., St. Charles, IL 60174. Trailer is available on first-come, first-served basis and may not be available for all requests. Name: Company/Utility: Address: City, State, Zip: Phone: Fax: Email: Date(s) Requested:


Visit: or contact Laurie by phone or email [P] 866-521-3595 ext. 1 [E]

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Co., Inc.

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Est. 1913

WATERCON 2013 bronze sponsors Calgon Carbon Corporation

McHenry Analytical

R.E. Pedrotti Co, Inc


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Monday, 5:00 am in the Exhibit Hall The TOP OPS challenge tests the everyday knowledge of water treatment plant operators as part of a team in a fun, fast paced Q&A tournament. The winner of the final round will represent the Illinois AWWA at the ACE Conference in Denver, Co. 2013

Tapping Contest

Wednesday, 5:00 pm, Ground Floor Ballroom Tapping Contest is where water utility teams race to open a cement-lined, ductile iron pipe and install a tap. The winning team will then compete at the ACE Conference in Denver, Co. in June 2013.


Wednesday, 5:00 pm, Ground Floor Ballroom Meter Madness is a fast paced contest that puts competitors against the clock to assemble a water meter from a bucket of parts. The winner of this competition is eligible to compete at the national level Meter Madness contest during the AWWA annual conference in Denver, Co. in June 2013.

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METER MADNESS COMPETITION ENTRY FORM METER MADNESS COMPETITION Wednesday, March 20, 2013 - 5 p.m. (Ground Floor Ballrooms) Supervisors encourage your staff to participate. It’s a great way for a small utility to showcase their skills. Practice meters are available through AWWA at no charge. A demonstration video is also available online at ( If you have any questions, contact Bruce Vaickus at or at 815-467-6644 The competition will be held at 5:00 p.m. and the winner will receive a trophy and $750 towards travel and expenses to represent the ISAWWA at the national competition during ACE in Denver, Colorado. 1. We need to receive your entry form by: February 28, 2013. 2. You do not have to be a utility member to enter the competition. 3. Complete all information below and send this entry form to the email or fax number listed below. Contestant Name: Utility/Company Represented: Contact Person’s Phone #: Fax #: Contact Person’s Email: Utility/Company Name & Address: T-Shirt Size: FAX YOUR COMPLETED FORM TO: Illinois Section AWWA at 866-521-3591 or email Illinois Section AWWA will also provide one room night for contestants during the conference with double occupancy. If you need to have a room provided for you, please make your reservation at the Crowne Plaza or Holiday Inn and contact the Executive Director with your confirmation number. The Illinois Section will pay for one nights lodging for every two contestants. Reservation incidentals or no-shows will be the responsibility of the contestants. ____ I need a room provided for me at the Crowne Plaza/Holiday Inn Express. I have made a reservation under the name of ________________ for __________ night. The names of the contestants occupying this room are: #1________________________________________________ #2______________________________________________ My hotel reservation number is #__________. I understand that I am responsible for the room charges in their entirety if I do not show up and fail to cancel this reservation. If I am staying for more than one night, I understand the Illinois Section AWWA will only pay for one nights lodging. Registration for participants for the day of competition is complimentary. You will be automatically registered for Wednesday’s conference and will be given a free lunch ticket to the Fuller Award Lunch.

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TAPPING CONTEST ENTRY FORM TAPPING CONTEST Wednesday, March 20, 2013 - 5 p.m. (Ground Floor Ballrooms) 1) I am interested in the water tapping contest as an (circle one) a) Individual b) Member of a team 2) If you circled “Member of a team”, from which municipality, company, or place of work is this team?


3) Do you/would you need assistance (sponsorship) with the purchase of tools, equipment, necessary to practice and/or compete? Yes_______ No_______ 4) Do you/would you need a location, or area to practice? Yes______ No______ 5) Please provide the following information: Name:

Employer: Address: City/State/Zip: Phone:/ Email: For more information, and send this form to either: Tony Cuzzone City of Elmhurst 209 N. York Rd., Elmhurst, IL 60126 Office: (630) 530-6456 Fax: (630) 530-6403 Illinois Section AWWA will also provide one room night for contestants during the conference with double occupancy. If you need to have a room provided for you, please make your reservation at the Crowne Plaza or Holiday Inn and contact the Executive Director with your confirmation number. The Illinois Section will pay for one nights lodging for every two contestants. Reservation incidentals or no-shows will be the responsibility of the contestants.

I need a room provided for me at the Crowne Plaza/Holiday Inn Express

I have made a reservation under the name of for night. The names of the contestants occupying this room are: #1________________________________________________ #2______________________________________________ My hotel reservation number is #


I understand that I am responsible for the room charges in their entirety if I do not show up and fail to cancel this reservation. If I am staying for more than one night, I understand the Illinois Section AWWA will only pay for one nights lodging. Conference registration for the day of competition is complimentary. You will be automatically registered for Monday’s conference and will be given a free lunch ticket to the IWEA Lunch.

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TOP OPS CONTEST ENTRY FORM - NEW DAY and TIME Monday, March 18, 2013 - 5;00 pm Team Name:__________________________________________________________________________________________ Contact Person for Team:_______________________________________________________________________________ Contact Person’s Phone #____________________________________ Fax #_______________________________________ Contact Person’s Email:_________________________________________________________________________________ Utility Name and Address:_______________________________________________________________________________ Team Members’ Names: #1:____________________________________________________________________________ #2_______________________________________________________ #3:________________________________________ Top Ops is a contest between water treatment operators to showcase their talents by competing against each other in a competitive, fast-paced question-and-answer tournament. Questions encompass all aspects of water operations and treatment, comparable to the water operator certification exam. A moderator poses a variety of multiple choice questions to a panel of teams, each of which attempts to be the 1st to respond. The team correctly answering the most questions in the final round is awarded a trophy and a chance to represent the Illinois AWWA Section at the national conference in June, 2012 in Dallas, Texas. The Illinois AWWA Section assists with travel costs for the winning team to compete in Dallas, Texas. Teams can consist of one, two, or three operators and do not have to be from the same utility. In order to complete locally, you do not need to be a member of AWWA. However, if you compete at the national level, you will be required to be an AWWA member, an employee of a utility member, or organization member of AWWA. Team members must work full time as a water treatment plant employee, a water distribution system employee, or in a first-line supervisor capacity. They must also possess a valid operator, laboratory, or distribution certificate. Fax your completed form to: Laurie Dougherty at (866) 521-3591 Illinois Section AWWA will also provide one room night for contestants during the conference with double occupancy. If you need to have a room provided for you, please make your reservation at the Crowne Plaza or Holiday Inn Express and contact the Executive Director with your confirmation number. The Illinois Section will pay for one nights lodging for every two contestants. Reservation incidentals or no-shows will be the responsibility of the contestants. ____ I need a room provided for me at the Crowne Plaza/Holiday Inn Express. I have made a reservation under the name of ________________ for __________ night. The names of the contestants occupying this room are: #1___________________________________ #2____________________________________________________________ . My hotel reservation number is #__________. I understand that I am responsible for the room charges in their entirety if I do not show up and fail to cancel this reservation. If I am staying for more than one night, I understand the Illinois Section AWWA will only pay for one nights lodging. Conference registration for participants for the day of competition is complimentary. You will be automatically registered for Tuesday’s conference and will be given a free lunch ticket to the Fuller Award Lunch.

Please contact Larry Thomas,Top Ops Committee Chair for more information Phone: (815) 355-0923 | Email: w a t e r c o n 2 0 1 3 t o p o p s c o n t e s t e n t r y f o r m 55 

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Watercon 2013 layout: 1st floor lobby

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Watercon 2013 layout - 2nd floor lobby

Exhibit Hall Events - WATERCON 2013 Monday



• • • •

1:00 pm - Grand Opening of exhibit hall with all the hoopla that should accompany a Grand Opening – music, art show and ribbon cutting 1:00 pm - Exhibit Hall Logo Hunt Begins 5:00 pm - TOP OPS - Jeopardy – style competition for water operators 5:00 pm - Meet and Greet – Food & drink and mingle with the exhibitors 5:00 pm - WFP 50-50 raffle - Half the money collected goes to Water for People and the other half to the winner

• • • • • • •

8:00 am - 9:00 am - Private exhibitor appointment hours only 9:00 am - 6:00 pm - Exhibit Hall Open 9:00 am - Logo Hunt Continues 12:00 pm – Water Taste Test – Guest judges savor the best water Illinois has to offer 12:00 pm – Box Lunch 5:00 pm – Meet and Greet – Food & drink and mingle with the exhibitors 5:00 pm - WFP 50-50 raffle - Half the money collected goes to Water for People and the other half to the winner 9:00 pm – Texas Hold’em – Just like the Main Event at the World Series of Poker! (second floor)

• • • • • •

8:00 am - Exhibit Hall opens and LOGO Hunt begins 10:00 am - Logo Hunt Concludes - turn in forms at conference registration 11:15 am - Silent Auction Ends 11:30 am - Drawing for Grand Prize Winner from Logo Hunt 12:00 pm - Exhibit Hall Closes 5:00 pm - Meter Madness Competition 5:00 pm - Tapping Competition

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Watercon 2013 LAYOUT: main floor exhibit hall

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WATERCON 2013 EXHIBITORS (As of 2-2-13)

BOOTH # 219 5 404 305 908 44 400 304 501 1005 502 904 1106 500 10 300 7 116-117 1006 1022 206 204 901 214 6 909 600 221 406 106 230 202 232 910 511 11 410 505 113-114 509 208 913 95-96 802 1101 48 1018 9 602 203

COMPANY A.Y. McDonald Mfg Co Aclara Adaptor, Inc ADS Environmental Services Advanced Automation & Controls, Inc Air Diffusion Systems All Service Contracting Corp. Allstate H2O Filter Rehab American Flow Control APEX Pumping Equipment Applied Technologies, Inc Aqua Backflow, Inc. Aquaflo Technologies Associated Technical Services Ltd Backflow Committee Badger Meter Bakercorp Baxter & Woodman, Inc Brooks & Associates, Inc. Brotcke Well and Pump Brown Bear Corporation BSI Online/Backflow Solutions, Inc Burns & McDonnell Calgon Carbon Corporation Cardinal Pump Carollo Engineers Carus Corporation Cascade Waterworks Clark Dietz, Inc Cla-Val Company Clow Valve Co. Control Plus, Inc Corrpro Companies, Inc Covalen (Fluid & Thermal Systems) Crawford, Murphy & Tilly Distribution Committee Dixon Engineering, Inc. DN Tanks Doonan Environmental LLC Drydon Equipment Inc. Ductile Iron Pipe Research Association Dukeâ&#x20AC;&#x2122;s Root Control, Inc E.H. Wachs Eaton Mechanical Sales LLC Edenbros, LLC Education Committee EJ (East Jordan Iron Works) EJ Equipment ELAN Technologies EleMech, Inc

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701-702-703 710 225 408 210 61 405 1011-1012 234 1001 604-605 704 713 706 102--105 407 123 603 231 207 1007 1024 507 906 711 115 49-50 40 804 912 55 45 56 64 211 1102 63 1002 43 705 301 1016-1017 119-120 411 200 216-217 111-112 504 226 62 1013-1014 700 907 1105

Energenecs, Inc Engineering Enterprises, Inc Environmental Resources Training Center Farnsworth Group, Inc. Ferguson Waterworks Fer-Pal Construction Fischer Harris & Associates Flolo Corporation Flo-Systems, Inc Flow Works Flow-Technics, Inc. Fluid Conservation Systems Ford Meter Box Company, Inc. Foremost Industrial Technologies Gasvoda & Associates, Inc Giant Maintenance and Restoration, Inc. Grundfos/Panner Company Hach Company Hawkins, Inc Heartland Controls Henry Pratt Company HMG Engineers, Inc Horner & Shifrin, Inc. HR Green Hydroaire Inc. Hydro-Kinetics Corporation IEPA IL Dept. of Public Health Illinois American Water Illinois Electric Works Illinois Public Service Institute Illinois Pump Illinois Rural Water ILWARN Induron Protective Coatings Industrial Network Systems ISAWWA ISCO Industries IWEA JCM Industries, Inc Jim Jolly Sales JM Process Systems Inc. Johnson Controls Kamp./Snyergy, LLC Kee Safety, Inc Kupferle Foundry LAI, Ltd. Layne Christensen Lee Jensen Sales Co, Inc Lindahl Marine M.E. Simpson Co., Inc. Marshall-Bond Pumps Master Meter, Inc. McGard

707 224 213 503 201 900 1019--1021 409 915 401 1000 607--610 506 402 709 403 220 1023 57 601 122 107--110 52-53-54 303 302 118 1103 902 1008-1009 712 611 222 60 4 1104 209 510 803 227 46 8 606 100 508 916 1108-1109 917 1015 66 97 1010 101 99 215

McHenry Analytical McMahon Merrell Bros, Inc. Metropolitan Industries Mid-American Water Midwest Mobile Washers, LLC Midwest Water Group, Inc Mississippi Lime Company Modern Water Mueller Co Mueller Systems Municipal Equipment Company Municipal Well & Pump MWH Americas Neptune Technology Group Northern Filter Media NSF International Parker Hannifin Paxxo, Inc PDC Laboratories, Inc Peerless-Midwest, Inc Peterson and Matz, Inc. Poster Competition Prairie Analytical Systems, Inc Preload, Inc Pristine Water Solutions, Inc Progress Environmental Pure Technologies RE Pedrotti Red Flint Sand & Gravel RJN Group, Inc. Rotork Controls s::can Measuring Systems Schulte Supply SEH Design/Build Seiler Instrument Sensus USA Sherwin-Williams Shive-Hattery Architecture Eng. Small Water Supply Spectrum Contracting Stanley Consultants Stewart Spreading, Inc Suburban Laboratories Swan Analytical USA, Inc Swanson Flo-Systems Company Symbiont Tank Industry Consultants T-CON TEST, Inc Tnemec /Taylor Coating Tonka Equipment Company Trotter & Associates UL

1107 223 1004 1003 228-229 218 903 914 47 121 233 708 212 905 911 205

Underground Solutions United Systems & Software Utility Service Company, Inc Vandevanter Engineering Co. Viking Chemical Company Visu-Sewer Wachs Water Services Walter E Deuchler Associates, Inc Water Efficiency Committee Water Products Co, Inc Water Remediation Technology, LLC Water Solutions Unlimited Inc Water Tower Clean & Coat, Inc Water Well Solutions(Meadow Equipment) Westin Engineering Xylem

Young Professionals Day Wednesday March 20th, 2013 8:00 am â&#x20AC;&#x201C; 9:00 am Breakfast Get Your Dream Job! Bethany Florek and Melanie Ditore from Greeley and Hansen will present tips on topics such as: resume writing, cover letters, following up and interviewing skills. 9:00 am - 10:30 am Leadership and Young Professionals Join us for a in-depth 2 hour workshop exploring what makes a Young Professionals excel in their new career choices. What steps do you need to take to get to where you desire to be? What are the pitfalls to avoid? Bring those burning questions to this interactive session. 10:30 am - 11:00 am - Exhibit Hall 11:00am - 12:00 noon Career Panel Ask a variety of panelists, how did they achieve their current career status and what would they have done differently. What do they wish they would have known starting out in the industry.

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Board & Trustees: 2012-2013

Chair.............................................................. Chair Elect.................................................... Vice Chair...................................................... Secretary-Treasurer...................................... Past Chair..................................................... AWWA Director.............................................. Executive Director........................................ Trustee at Large........................................... District 1 Trustee ......................................... District 2 Trustee ......................................... District 2 Trustee ......................................... District 3 Trustee ......................................... District 4 Trustee ......................................... District 5 Trustee .........................................

Kevin Lookis.................... John Van Arsdel............... Theresa Oâ&#x20AC;&#x2122;Grady.............. Chad Laucamp................ Dennis Ross..................... Kyla Jacobsen.................. Laurie Dougherty............. Dennis Bowe.................... Greg Swanson................. Don Jensen...................... Andrea Putz..................... Ted Meckes...................... Lori Stenzel...................... Larry Coloni......................

847-448-8212............ 800-255-1521............ 630-820-1022............ 312-373-6759............ 217-965-1566............. 847-931-6160............. 866-521-3595............ 847-347-5015............. 309-524-2301............ 847-433-4355............ 312-742-1070............. 217-757-8630............. 618-792-4558............ 217-877-7182.............

Terry Locke..................... Len Rago......................... Bruce Vaickus................. David Said....................... Laura Alley...................... Paul Schumi................... Dennis Ross.................... Kristin Rehg.................... Tony Cuzzone.................. Nora Bertram................. Theresa Oâ&#x20AC;&#x2122;Grady............. Randy Patchett............... Larry Thomas .................

630-422-4914............ 224-500-0911............ 815-467-6644 ........... 815-289-9540............ 630-739-8824............ 630-485-9870............ 217-965-1566............. 847-448-8217............. 630-530-6456............ 312-236-9147............. 630-820-1022............ 630-688-0124............ 815-355-0923............

Terry McGhee................. Mike Eisenhauer............ Angela Podesta.............. Jeff Freeman................... Michael Winegard.......... Melanie Van Heirseele........ Ken Ficek........................ Stephen Page................. Jim Strutz........................ Terry Locke..................... Randy Lusk..................... Dennis Ross.................... Kristin Rehg.................... Carolyn Grieves.............. Jon Meyer....................... Robyn Doescher............. Melanie Van Heirseele........ Doug Strempek.............. Owen Keenan................. Danielle Gallet................ Matt Overeem................. Gerald Bever................... Brian Kooistra.................

630-834-0100............ 708-389-5600............ 630-620-5740............. 630 466-6700............ 312-938-0300............ 847-367-5225............ 815-883-8482............ 847-931-6108............. 217-757-8660 ........... 630-422-4914............ 219-405-0615............ 217-965-1566............. 847-448-8217............. 815-459-1260............ 312-780-7754 ........... 847-257-2250............ 847-367-5225............ 708-583-5751............ 847-208-5890............ 773-269-4004............ 847-870-5640............ 815-787-3111............. 312-616-6199.............

Annual conference committee chairs Exhibit Hall.................................................... Greeter.......................................................... Meter Madness............................................ Moderators................................................... Museum........................................................ New Products Demonstration..................... Silent Auction............................................... Student Activities......................................... Tapping Contest........................................... Water Taste Test........................................... Technical Program 2013.................................. Texas Holdem............................................... Top Ops.........................................................

Committee chairs: 2013

Awards.......................................................... Backflow ...................................................... By Laws......................................................... Education...................................................... Finance......................................................... Fuller Award 2013........................................ History........................................................... Illinois Public Service Institute.................... ILWARN......................................................... MAC............................................................... Membership................................................. Nominating................................................... Outreach....................................................... Safety/Emergency Planning........................ Small Systems.............................................. Source Water Protection.............................. SPLASH......................................................... T-CON...................................................................... Water Distribution........................................ Water Efficiency............................................ Water Trailer................................................. Water Utility Council..................................... Young Professionals.....................................

64 I s a w w a b o a r d , t r u s t e e s a n d c o m m i t t e e c h a i r s 2 0 1 2 - 2 0 1 3 S P L A S H Winter 2013

SPLASH advertisement order form 1

step 1:


step 2:

Fill out & suBmit this Form to reserve your ad space

FaX: 866-521-3591 mail: ISAWWA, 545 South Randall Rd, St. Charles, IL 60174

send your artWork By deadline BeloW

Ads should be emailed to as high resolution, PDF, TIFF, or EPS files issue artwork due By February .............................. January 1 August ................................. July 1 November ............................ October 1

hoW are you suBmitting your advertisement artWork?

□ As a high resolution, PDF, TIFF, or EPS file □ I have already submitted my artwork □ Please include my artwork from last year

select advertisement type: yEARLy PRICE IS FOR INCLuSION IN 3 ISSuES Black and White ads □ Business card ................ $200.00 (3 1/2” wide by 2” tall) □ 1/4 page ........................... $300.00 (3 1/2” wide by 4 1/2” tall) □ 1/2 page ........................... $550.00 (Vertical: 3 1/2” wide by 9 1/4” tall; Horizontal: 7 1/4” wide by 4 1/4” tall) □ Full page........................ $985.00 (7 1/4” wide by 9 1/4” tall)

Full color ads: 4-color cmyk; included in online publication □ 1/4 page ........................... $600.00 (3 1/2” wide by 4 1/2” tall) □ 1/2 page ........................... $850.00 (Vertical: 3 1/2” wide by 9 1/4” tall; Horizontal: 7 1/4” wide by 4 1/4” tall) □ Full page........................ $1,300.00 (7 1/4” wide by 9 1/4” tall) □ Inside Front Cover ......... $1,500.00 (ask if available) □ Inside Back Cover ......... $1,500.00 (ask if available) □ Outside Back Cover ...... $1,800.00 (ask if available)

additional inFo Artwork will be run in 3 consecutive issues. Artwork changes outside of the renewal period are subject to a $100 ad-change fee per issue.

select payment option: □ Invoice me

□ Sending check

□ Purchase order

□ Credit card

Name on card:

Credit card number: Expiration date: Purchase Order #:

Fill out contact inFo Company Name: Contact Name: Address: City/State/Zip: Phone: Contacts Email: Email to bill/receipt (if different than above):

For more inFormation

visit | phone: 866-521-3595 ext. 2 | Fax: 866-521-3591 | email:

s p l a s h a d v e r t i s e m e n t o r d e r f o r m 65 

Illinois Section American Water Works Association

Index of Advertisers Advanced Valve Technologies, Inc. ���������������������������������������� 3 AECOM �����������������������������������������������������������������������������������32 Aqua Backflow �����������������������������������������������������������������������42 Backflow Solutions, Inc ���������������������������������������������������������27 Badger Meter �������������������������������������������������������������������������42 Baxter & Woodman ���������������������������������������������������������������30 Black & Veatch ������������������������������������������������������������������������ 4 Cady AquaStore Inc. ��������������������������������������������������������������10 CDM Smith �����������������������������������������������������������������������������35 Cla-Val ������������������������������������������������������������������������������������43 Clark Dietz �����������������������������������������������������������������������������42 Crawford, Murphy & Tilly, Inc. ������������������������������������������������� 4 Dixon Engineering �����������������������������������������������������������������36 DN Tanks �������������������������������������������������������������������������������23 Farnsworth Group �����������������������������������������������������������������44 Ferguson Waterworks �����������������������������������������������������������36 Flolo Corporation �������������������������������������������������������������������13 Gasvoda & Associates, Inc ���������������������������������������������������37 Henry Pratt Company ������������������������������������������������������������32 HMG Engineers, Inc ��������������������������������������������������������������15 Horner & Shifrin, Inc. ������������������������������������������������������������17 HR Green �������������������������������������������������������������������������������18

66 I n d e x o f a d v e r t i s e r s S P L A S H Winter 2013

Illinois American Water Co. ���������������������������������������������������35 Klingner Assoc. ������������������������������������������������������������������������ 8 Layne Christensen Co. ����������������������������������������������������������63 M.E. Simpson �������������������������������������������������������������������������� 2 Metropolitan Industries ��������������������������������������������������������62 Mueller Co �����������������������������������������������������������������������������27 Norman Noe Co. Inc. �������������������������������������������������������������30 Peerless Midwest, Inc. ����������������������������������������������������������18 R.E. Pedrotti Co., Inc. ������������������������������������������������������������34 Smith Ecological Systems Company ������������������������������������19 Strand Associates �����������������������������������������������������������������26 Swan Analytical ���������������������������������������������������������������������26 Tank Industry �������������������������������������������������������������������������15 Taylor Coatings/Tnemec Company, Inc ��������������������������������� 4 Test Gauge & Backflow Supply, Inc. �������������������������������������67 Trine Municipal Services, LLC ����������������������������������������������11 USA BlueBook �����������������������������������������������������������������������68 Utility Service Co. ������������������������������������������������������������������44 Val-Matic ��������������������������������������������������������������������������������34 Viking Chemical ���������������������������������������������������������������������19 Warren Sand Company ����������������������������������������������������������� 8 Water Well Solutions �������������������������������������������������������������26

Illinois Section American Water Works Association 545 South Randall Road St. Charles, IL 60174

Non Profit Organization U.S. Postage PAID Sycamore, IL Permit No. 66

SPLASH Winter 2013  
SPLASH Winter 2013  

Illinois Section AWWA SPLASH Winter 2013 issue