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Teamwork
Thankfully, a short time later the client called Chris back, and Chris encouraged the client to call his family and check in. Later in the evening, the client called back and stated he spoke with a family member who was able to locate the client, and the local police were able to make contact with the client, who confirmed he was safe and would be heading home.
It was Joe’s high level of attention and the teamwork between Joe and Chris that allowed for this missing person to be reunited with his family. Thank you, Joe and Chris, for Paying Attention to Detail using our High Reliability tool STAR (Stop-Think-Act-Review) and living our Inspira Value of Teamwork