RickInatome ManagingDirectorof CollegioPartners,and Chairmanof theBoard atLémanManhattan THE
AServant Leader
RickInatome ManagingDirectorof CollegioPartners,and Chairmanof theBoard atLémanManhattan THE
AServant Leader
MakingEducationMoreHumanEven inanAgeof Machines
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Inaneradefinedbyrapidtechnologicaladvancement,
theindividualswhodriveinnovationoftenshapenot justindustries,buttheverywayweliveandwork. Thisissueofourpublicationshinesaspotlighton “The USA’s Most Recognized Tech Entrepreneurs to Follow,” celebratingthevisionarieswhoseideas,leadership,and relentlesspursuitofprogressaretransformingthe technologicallandscape.
Thetechsectorisdynamic,fast-moving,and,attimes, unpredictable.Successinthisarenarequiresmorethan technicalexpertise—itdemandsvision,resilience,andthe abilitytoanticipatechangebeforeitarrives.The entrepreneursfeaturedinthisissueexemplifythese qualities.FromAIpioneersandcloudcomputinginnovators toleadersinfintech,biotech,andsustainabletechnology, theseindividualsaredrivingbreakthroughsthatripple acrosstheglobaleconomy
Whatmakestheseentrepreneursparticularlyremarkableis theirabilitytomergeinnovationwithimpact.Theyarenot onlybuildingprofitableventuresbutalsoredefiningthe boundariesofpossibility.Manyhavenavigatedcomplex regulatoryenvironments,disruptivecompetition,andhighstakesfundinglandscapestocreatecompaniesthatarenow householdnamesorquietlyinfluencingeverydaylife throughtransformativetechnologies.Theirjourneys
highlightthepowerofperseverance,creativity,and strategicthinking,offeringinvaluablelessonsforaspiring founders,industryprofessionals,andinvestorsalike.
Thiscuratedlistalsounderscoresthediversityofthought, approach,andexperienceshapingtoday’stechecosystem. Byprofilingleadersfromvariedsectorsandbackgrounds, weaimtoprovidereaderswithapanoramicviewof innovationinaction.Eachprofileoffersaglimpseintothe entrepreneurialmindset—thechallengesfaced,the strategiesemployed,andthevisionthatfuelsgrowth.
Aswepresentthesestories,ourgoalistoinspiredialogue, reflection,andambition.Theentrepreneursfeaturedhere arenotjustinfluencerswithinthetechworld—theyare catalystsforchange,demonstratingthattechnology,when guidedbyinsightandintegrity,cancreatelastingsocietal value.
Wehopethisissueservesasbothasourceofinsightand inspiration.Whetheryouareanentrepreneur,investor,or technologyenthusiast,thejourneyschronicledwithinthese pagesareatestamenttothetransformativepowerof innovation,courage,andleadership.
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A Servant Leader –Rick Inatome: Making Education More Human Even in an Age of Machines
AI Beyond the Buzz
How Intelligent Systems Are Reshaping Business Realities
The Future of Work How Tech is Redesigning Productivity and Culture
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TheUSA'sMostRecognizedTechEntrepreneurstoFollow The Front Page Exclusive
RickInatome ManagingDirectorof CollegioPartners,and Chairmanof theBoardatLémanManhattan
Technology has become the biggest enabler of transformative opportunity in history. According to one of the USA's most recognized techpreneurs — RickInatome,ManagingDirectorof ,and CollegioPartners Chairman of the Board at ― “We are Léman Manhattan living in a paradoxical time and the reason for that today is AI.” The World Economic Forum predicts three hundred million(300M)jobswillnotexistinfiveyears.Techleaders saytherehasneverbeenamoreexcitingtimeintechnology, and there will never be more millionaires and billionaires created.Theyarebettingonwhenthefirstone-personbilliondollarAIunicornwillemerge.Theseparadoxicalstatements lead to a critical question. How should people prepare to ensuretheyareintherightplaceatthishistoricmoment?
NavigatingtheEraoftheMoravecParadox
However,whenremindedthatmanyconcernsexistaboutAI replacing human roles, Inatome references the Moravec paradox. What Moravec proved it is relatively easy to use computerstoperformtasksthatmaybehardforhumans,but tasksthataredifficultforcomputerscomereadilytohumans. AI thus can outperform other candidates on a medical licensingexam,butitfailedabasiclogictestwhenresearchersaddedemotionalcontextwiththestatementthat‘acatwill dieifyougetitwrong.’ThishighlightsthenuancedimportanceofhumanleadershipofAIthatnegatesitspotentialfor sabotaging and compromising human decision-making and activities. “This phenomenon may help explain why current education is preparing our children for failure and why educators face a dilemma. AI is superior in many areas that involve memorization and fact recall, which remain important,yetitisdeficientintheessenceofwhatmakesushuman.” The most important thing for educators to understand is the supremeimportanceofthehumannuance.ThinkingaboutAI asageniusappiswhy80percentofusersinvestinit,while onlyfivepercentgainameasurablereturn.Manypeopleuseit as if it were Google on steroids. What is needed instead is upskillinginleadershipanduniquelyhumancapacities.
History shows that unprecedented disruption always produces winners and losers. When automation came to agriculture, many small farms disappeared. When manufacturingshifted,communitiesintheRustBeltweredevastated. “We cannot deny that change brings loss.” In education, however, the defining human roles of empathy, inspiration,andmentorshiparenotreplaceable.AImayautomate tasks, but it cannot replicate trust or wisdom. That is why, Inatomesays,ourworkistohelpeducatorsshiftenergyaway fromwhatmachinescandomoreefficientlytowardwhatonly humans can do. “We acknowledge the fear, but stress that
In education, however, the de ning human roles of empathy, inspiration, and mentorship are not replaceable.
refusing to adapt only guarantees obsolescence.”Thosewho embrace AI thoughtfully can expand, rather than diminish, theirimpactonstudents.
American education has dropped from being a global leader to the bottom of the top forty developed countries.
InInatome’sexperience,therearespecificreasonsbehindthe fact that institutional change is so difficult in education compared to other sectors. “The fundamental technology of
education has not changed since I attended school, with one teacher behind a desk.”Economicshasnotchangedeither,as seen in the classic one teacher to thirty student ratio and the one-size-fits-allmodel.Whathaschangedistheexplosionof factors like autism, ADHD, dopamine reward structures rewiredbytech,depression,anddyslexia.Inashortperiodof time, we have allowed technology and its associated algorithms – via smart phones, social media addiction, and gaming – to steal the key elements of human development. Brains get rewired for distraction rather than focus, and experts see patterns similar to early-stage cognitive decline. And researchers have identified a 17-point decline, in less thanadecade,inpersonalitytraitspredictiveofcareersuccess andotherkeylifeindicators.
Teachersmustconfrontandnavigatetheserealitieseveryday. American education has dropped from being a global leadertothebottomofthetopfortydevelopedcountries. ThesechallengesprecededAI.Yetmanypeoplefeartechnologyastheenemyratherthanseeingitaspartofthesolution. When high percentages of classrooms include widespread neuroticism, teachers face exponentially greater challenges. Thisissettingupstudentsandultimatelysocietyforfailure.
Education has always been mission-driven, but it is also tradition-bound. Faculty governance, accreditation processes, and regulatory oversight create inertia Unlike business, where competition forces adaptation, schools historically have insulated themselves. That insulation is no longer protection. Demographic shifts, financial pressures, and technological disruption now converge to demand change.Thechallengeisnotalackofintelligenceordedication,asmosteducatorsaredeeplycommittedtostudents.The obstacle is cultural. There is reluctance to alter systems that have defined professional identity for generations. That is why Collegio Partners emphasizes process discipline and culturalreadiness.SchoolscannotjustaddAIasanaccessory They must evolve decision-making and adaptation at the communitylevel.
This adaptation is central to the role of Collegio Partners, which has emerged as a forward-thinking educational advisory firm. What differentiates its approach in a space crowded with conventional consultancies is its focus on people, capital, and process, and not products. Inatome emphasizesthatorganizationalchangehappensintwostages: transition and transformation. Transition can entrail reengineering,redefining,andrestructuringofcorefunctions.
Oncetheworkoftransitioniscomplete,“We turn attention to transformation. Today, with AI redefining industry and the world changing at increasing velocity, we must rethink mission and strategy while still centering on people, capital, andprocess,”heinsists.
Inthisregard,Inatomeledaremarkablejourneyacrosstech, entrepreneurship, and education, with his perspective on leadership evolving through these diverse domains. Leadership has always been less about titles and more about responsibility, he claims Inthetechworld,thefocuswason speed and innovation, moving quickly to bring new possibilitiesintobeing.Hesharesthatentrepreneurship taught him resilience and humility because most ventures encounter failure before they find traction. Education reinforced something deeper Leadership is service It is about
aligningvisionwiththehumanelement,ensuringpeoplefeel seenandempowered.“Across each domain, my understanding of leadership evolved from managing outcomes to cultivating people.” Technology will keep changing, but leadershipsucceedswhenitexpandscapacityinothersrather thanamplifyingego.
Further sharing a moment when he saw the transformative impact of technology on learning, Inatome recalls, “A year before Chat-GPT was released, I was at a wedding and a friend asked if I was familiar with AI. He was supposed to speak at the reception but had no idea what to say He pulled out his phone and, within a minute, had a speech more touchingthanotherwiseimaginable.”
Anothermomentstandsoutfromyearsago.Inatomewatched astudentwithdyslexiauseanearlytext-to-speechtool.
Today, with AI rede ning industry and the world changing at increasing velocity, we must rethink mission and strategy while still centering on people, capital, and process.
For the first time, she could access readings without waiting for help. Her confidence grew immediately. Her posture changed, and her voice grew stronger in class. That small interventionunlockedheragency Multiplythatbymillionsof students,andyouglimpsethepoweroftechnology AItakes this a step further by enabling adaptive tutoring, real-time feedback, and personalized support The impact is not abstract. It is a student realizing, “I can do this.” Those momentsshowwhytechnologymattersineducation.
Inatome often speaks of personal transformation as the starting point for organizational change. Elaborating on this thought, he says personal transformation, not teaching two hundred prompts, is what gets to the human quotient. Organizations do not transform through technology alone. People do. Leaders often look for grand strategies or structuraloverhauls,butifindividualsremainfixedinoldhabits, changewillnottakeroot.Personaltransformationbeginswith curiosityandhumility,“Acknowledging that what got us here may not take us forward.”When leaders cultivateadaptability, empathy, and willingness to learn, they create the conditions for professional transformation. That cascades intoorganizationaltransformation.Thesequenceispersonal, professional, and institutional. It sounds simple, but it is the
overlooked foundation of enduring change. “Without personal transformation, institutional strategies remain paperexercises.”
Looking back, Inatome feels values like service, stewardship, and learning anchored his journey. Explaining it further,headdsthatserviceistheconvictionthatleadershipis about others. Stewardship is the responsibility to leave institutions healthier than you found them. Learning is the humilitytorecognizethatnomatteryourageorrole,thereis always more to grasp.These values have carried him across domainsfromtechtoentrepreneurshiptoeducationbecause they are portable. Circumstances change, technologies evolve,marketsshift.Withservice,stewardship,andlearning at the core, you can navigate change without losing your center.
Beforeclosing,inhisadvicetoyoungprofessionalsstepping into leadership during this era of transformation, Inatome says,“Start with yourself.Transformationisnotfirstabout strategy or technology. It is about habits of mind. Cultivate resilience, empathy, and adaptability. Learn to listen deeply Do not fear disruption. Fear complacency Surround yourself with people who challenge your assumptions and expand your perspective. Remember that leadership is not aboutbeingthesmartestintheroom.Itisaboutunlockingthe intelligenceandcreativityofothers.Thenexterawillnotbe definedbythosewhoknowthemostabouttechnology,but bythosewhoknowhowtohumanizeit.”
AnAgeof‘HumAIntelligence’
Finally, Inatome maintains that legacy is not something he dwellsupon.“Themeasureofthisworkwillnotbeinmyname but in the students who flourish because a teacher saw somethinginthemthattheydidnotseeinthemselves.”Thatis thepowerofAItechnologyifharnessedtowardtheseends.If
The next era will not be de ned by those who know the most about technology, but by those who know how to humanize it.
Collegio Partners helps schools build cultures where this ‘favorite teacher’ effect is multiplied, where countless studentsdiscoverpossibilitiestheyneverimagined,thenthat islegacyenough.Thegoalissimple MakeAImorehuman, especiallyineducation,eveninanageofmachines
Artificialintelligence(AI)hascomealongwayfrom theworldofsciencefiction.Technologynichesarea thingofthepast;AIcoverseverynookandcornerof the business today, re-defining the business, improving decision-making, and offering new opportunities for expansion From cognitive automation to predictive analytics,AIisnolongerahype—ithasturnedintoabusiness necessityforbusinessesthathavetosurviveandthriveinan ever-faster,hyper-competitivebusinessworld.
Everything one gets to hear of AI is hype—science fiction imaginings of smart robots, optimizing computers, and daydreams.Inactuality,thingsaremuchearthierandhumble now, though. Companies are usingAI to develop real-world applications:moreproductive,happiercustomers,andsupply chainsautomated.
AI solutions read enormous volumes of data in real-time, noticetrendshumaneyesdonot,andsuggestinsightstoguide decision-makingatspeed.
From anti-fraud protection to demand or maintenance scheduling, clever systems render confusing data competitive.
Its most groundbreaking use is to enable human decisionmaking.AIassistsmanagerswithgreaterthreat,opportunity, and trend analysis at the click of a button and real-time processing of humongous data sets. Predictive analytics enable businesses to anticipate change in the marketplace, optimize wastage in resource consumption, and configure products for consumption by the consumer with precision unimaginableinthepast.
Sophisticated decision systems supported by the use of artificialintelligencealsoeliminatebiasinadvancedanalysis. With support from data normalization and outlier detection, AI wipes out mistakes and facilitates evidence-based decision-making.Thiscreatesfast,effective,andstrategically informeddecision-makingthatmakesthecompanyagile.
AI-fueledautomationismakingoperationssmoothinnearly everyindustry Tedious,repetitivework—fromaccountingto stocking up—is done by brighter machines at increasingly quicker paces, leaving human beings with more time to devote to more complex jobs. It's not only making human beings more efficient, but it's doing the same task better and consistentlywithfewerchancesofgettingitwrong.
In addition to administrative efficiency, AI activity is also automatedformanufacturing,logistics,andcustomerservice. AI preventive maintenance prevents manufacturing downtime,andAIroutingmaximizesdeliverytimetoprevent timeandeffort.AIisnolongerthedo-as-an-add-onissue—it's theheightofscalabilityandcapability.
AI is also transforming customer-organization engagement. Smart chatbots, digital assistants, and recommendation engines create novel, interactive, and customized experiences. Systems track customers' interaction, behavior, and inclinations and provide real-time customized recommendations,fosteringloyaltyandsatisfaction.
Additionally,AIsentimentanalysisprovidescompanieswith the potential to track public opinion, anticipate customer problems, and correct them prior to when they grow into monstrousissues.AIalsoenablescustomerrelationshipsand constructs predictive engagement with the paradigm shift fromreactivetopredictivethroughthecapacityofcompanies tohandlevoluminousamounts,increaseoperationefficiency, andlowercostswithprecision.
Apartfromcustomerengagementandperformance,AIisalso an innovation driver. Intelligent systems are used by companies to find un-served needs, create new business models,androllupproductdevelopmentleadtime.Machine learning designs are able to forecast for scenarios, validate hypotheses, and conduct design iteration, reducing time-tomarketandtheriskofsuccess.
AI also enables businesses to gradually develop their foray intonewmarkets.Forexample,businessesareleveragingAI intelligence to step into completely new, untapped markets, develop predictive businesses, and even build solutions that nobodycouldeverhaveconceivedof.AIenablesbusinesses to plan decades ahead by breaking down information into usefulinformation.
EventhoughAIisextremelypromising,itsapplicationisnot abject-free. Foremost in mind are data privacy, algorithmic bias, and cyber attacks. Organisations have to safeguard the AI system to facilitate transparency, explainability, and regulatory compliance. Behaviour ethics and governance modelshavetobeembracedtofacilitateavoidanceofabuse andstakeholdertrust.
Nomoreimportantisthehumanaspect.AImustcomplement human capability, not replace it. Top leaders must catalyze top-of-the-populationreskilling,man-machinecollaboration, andacultureforiterativechangeandbuildingtounleashthe potentialofAI-driventransformation.
TherealpotentialofAIismuchmoresubstantialwithfuture usagecomparedtotoday Moreandmoreintelligentsystems will be constructed, which will take on more and more influenceoverstrategydevelopment,innovation,andsociety People who know AI, and solutions to resulting ethics and operations problems, will be able to realize heretofore unknownperformanceandcompetitiveness.
Companiesthatwouldbesofortunatetoflourisharetheones thatdonotseeAIasaplacebutratherasastrategicenabler Facilitating intelligent systems, decision-making, and customer experience, companies can navigate complexity, learn to reinvent in the era of disruption, and capture impossiblevalueotherwise.Conclusion
Artificial intelligence has endured the hype cycle but is the second of the pillars of business strategy in the twenty-first century Since it is capable of making decision-making simpler,automating,re-enchantingthecustomerexperience, andgeneratinginnovation,itiscentraltobusinesstomorrow
ThequestionisnotwhattodowithAI,buthowtomakeita smart,ethical,andstrategictool.Whoeversolvesthatwillbe writing new playbooks of possibility for business, driving business into responsiveness, creativity, and speed in an age ofconstantchange.AIisnottechnology,incidentally—AIisa toolinconstructingthefuturebusinesslandscape.
Workplace is undergoing one of the deepest changesinhistory Technologygrowth,changing employees'expectations,andglobalconnectivity are reengineering not only how work is done but also how companies operate, collaborate, and innovate. The era of work is no longer built on the premise of traditional offices, static timings, or pyramid-hierarchy models. Rather, it is founded upon flexibility, virtual interactions, and a culture thatiswelcomingchangewithhigherproductivity
TheWork-ShapingFunctionofTechnology
Technology is increasingly the propeller behind it. Cloud computing,artificialintelligence,collaborationsoftware,and automation tools are building workplaces that are more networked,moreproductive,andmoreresponsive.Workthat was once arduous and laborious to do is now automated, freeingemployeestodevotemoretimetohigher-level,more innovative,andmorevalue-creatingwork.
Analytics with AI deliver real-time insight into workflow productivity, consumption of resources, and project achievement.Predictivefeatures enable managers to foresee bottlenecks,maximizeteamperformance,andmakeinformed decisions. This overlapping technology is enabling firms to act more quickly in response to challenges and capitalize on opportunitiesmoreeffectively
Perhaps the most self-evidentchange that shape future work will be the evolution of remote and hybrid strategies. Cloud collaboration software and digital communication applications make it possible for employees to be anywhere ontheglobe,geographybehindthem,yetcapableoftapping globaltalent.
Hybrid work behaviors combine the flexibility of remote working with the advantages of working in person.
Businesses are learning to combine freedom with accountability using technology, getting everyone aligned, open, and connected anywhere. Hybrid work behaviors are revolutionizingproductivity—notasofficehoursspentbutas qualityworkproducedanddistributedappropriately
Theoldclocking-inandclocking-outmethodsaregivingway tomoreadvancedapproaches.Thenewworldofworkwillbe monitored in terms of output, quality, and value added, won through technology that measures performance without intrusiveness Advanced project management software, workflowautomation,andvirtualscoreboardsallowworkers and supervisors to track progress, identify problems, and enhanceresultsinrealtime.
Secondly, technology enables personalized productivity plans.WiththehelpofAI-drivensuggestions,employeescan plan time, set targets, and prioritize activities that create maximum value for their work This change empowers individualstoexcelintheirjobandinspireseffectivenessand results-orientedculturefueledbyinnovation.
Technology is not enough without the culture of an organization to drive it. Successful businesses are creating digital-first cultures that support experimentation, ongoing learning,andadaptation.Employeesarebeingempoweredto applytoolsinnewfashion,totrynewwaysofworking,andto workcross-functionallyandcross-geography.
This cultural change is also consistent with openness, participation, and happiness Technology is capable of creating avenues of further communication, bringing clarity to decision-making, and allowing flexible working arrangements to achieve work-life balance. Technology is effective only when it goes hand-in-hand with cultural drivers; organizations foster an environment in which the employees are motivated,participative,and aligned towards organizationalobjectives.
The workplace of the future is dependent on collective intelligence—aligning human imagination with technology. Cloud collaboration software, artificially intelligent brainstorming software, and cloud project management software allow teams to collaborate together to create solutionsquickerandmoreproductively
This culture fosters innovation. Creatives can test at scale, quicklytesthypothesis,anditeratethroughfeedbackcurated fromcreativesusingtechnology Cross-functionalteamsand digital platforms ensure that learnings gathered across sources are pushed to the decision point, maximally optimizingcreatorsaswellasexecution.
Even as it is positive, working technology integration has challenges as well. Cybersecurity, digital fatigue, and equal accesstomachinesarethenewproblems.Businessesneedto come up with policies that safeguard data, promote worker well-being, and offer training that prepares all workers to flourishinonlinesettings.
In addition to this, the leaders will also have to respond to change sensitively. Technological adoption requires investment in the frame of infrastructure as well as cultural compatibility Unrestrained information sharing, learning systemsonaroutinebasis,andparticipativeapproacheswill have to be utilized so that digitalization is applied to all segments.
The future workplaces will also be distinct due to technologies becoming more advanced and assumptions about employees changing. Firms focusing on flexibility, investingindigitaltechnology,andcreatingadaptivecultures willbeproductivityandstaffallegianceleaders.
Leadership today has to be mixed swinging between strategiccapability,technicalcapability,andpeoplepractices. The leading companies will be the ones that realize technologynotonlyasatoolbutalsoasthefacilitatorofgreat work,collaboration,andinnovation.
Technology is transforming productivity, collaboration, and culturethatareredefiningtheofficeofthefuture.Futurework isdigital-first,flexible,andoutcomes-based,withtechnology enabling workers to concentrate on high-value work and drivingengagementandinclusion.
It is the companies that match technological adoption with culturalchangethatwillthrive,withproductive,innovative, and human workplaces. As technology keeps moving forward, the future of work will not be more of it—better, smarter,andwithpurpose.