The Most Influential General Managers in the Middle East April2025

“Management is the opportunity to help people become better people. Practiced that way, it’s a magnicent profession.”

Leading the Future

InCIOLook’sspecialeditionof The Most Influential

General Managers in the Middle East,weareproud tospotlightthevisionarieswhoarenotonlysteering theirorganizationstonewheightsbutalsoshapingthe futureofbusinessinoneoftheworld’smostdynamic regions.

TheMiddleEastcontinuestoemergeasaglobalhubof innovation,resilience,andstrategicgrowth.Attheheartof thistransformationarethegeneralmanagerswho,with sharpforesightandanunwaveringcommitmentto excellence,areredefiningleadershipacross industries—fromenergyandfinancetotechnology, hospitality,andbeyond.

Thiseditionisacelebrationofthosewhoexemplifythe bestofoperationalbrillianceandpeople-firstleadership. Eachfeaturedexecutivehasdemonstratedanabilityto

balanceambitiousgrowthwithsustainablepractices, navigateuncertaintywithagility,andinspirediverseteams inamulticulturallandscape.Theirstoriesoffera compellinglookintohowleadershipisevolvingtomeet theregion'suniquechallengesandopportunities.

Throughinterviews,profiles,andexclusiveinsights,we delveintowhatdrivestheseinfluentialleaders—their strategies,theirvalues,andtheirvisionforthefuture. Morethanarecognition,thisisatributetothepowerof bolddecision-making,localimpact,andglobal perspective.

Asyouturnthepages,wehopeyoufindinspirationinthe journeysandachievementsoftheseremarkablegeneral managers.Theirleadershipisnotonlyinfluential—itis transformational.

Happy Reading!

MichaelWayne

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A R T I C L E S

From Vision to Execuon The Role of Corporate Execuves in Modern Business

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C O N T E N T S C O V E R S T O R Y

From Manager to Leader How to Culvate Effecve Business Leadership Skills

PoojaMBansal Editor-in-Chief

CONTENT

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Managing Editor Prince Bolton DESIGN

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Art & Design Director Davis Marn

Associate Designer Jameson Carl SALES

Senior Sales Manager Wilson T., Hunter D.

Customer Success Manager Nelson M.

Sales Execuves Tim, Smith

TECHNICAL

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FeaturedPerson

Brief CompanyName

AmeyaSapre

GeneralManager

CharbelHanna GeneralManager

MarcMatar

GeneralManager

NaderHalim

GeneralManager

OkanKaradag GeneralManager

RotanaHotelManagement Corporation rotana.com

CrownePlazaBahrain ihg.com

St.RegisHotels&Resorts st-regis.marriott.com

Hilton hilton.com

Saprethrivesattheintersectionoftechnologyandbusiness, drivingorganizationaltransformationthroughdigital innovation,strategicplanning,andaresults-oriented,inclusive leadershipstyle.

Hannadrivesgrowththroughtransformativestrategies, emphasizescustomer-centricsolutions,andbuildsstrongcrossfunctionalcollaborationwithafocusonlong-term sustainabilityandagileexecution.

Hospitalityleaderwithover20yearsofglobalexperience,known forelevatingluxuryguestexperiences,operationalexcellence,and inspiringteamstoachieveaward-winningresult.

Halimchampionsinnovationincomplexenvironments, aligningbusinessobjectiveswithefficientexecution,and thrivesindynamic,multiculturalteamstodeliversustained organizationalimpact.

Karadagcombinesanalyticalacumenwithpeopleleadership, deliveringhigh-impactbusinessoutcomesthroughdata-driven decision-making,processoptimization,andcross-cultural managementexpertise. Company

From the early stages of my career, I was captivated by the transformative power of luxury hospitality—how it creates emotions, tells stories, and crafts experiences that linger in guests’ memories.

MarcMatar GeneralManager

St.RegisHotels &Resorts

MarcMatar,Multi-PropertyGeneralManager

atSt.RegisHotels&Resorts,hasbuilta distinguishedcareerinluxuryhospitality,driven byadeeppassionforcraftingunforgettableexperiences. Witharichbackgroundspanningsomeoftheworld'smost prestigiousproperties—includingTheBodrumEDITION, TheSt.RegisBaliResort,andLeMéridienBeachPlazain MonteCarlo—hehashonedhisexpertiseincurating refinedandpersonalizedluxury.HisleadershipatTheSt. RegisDohaandSt.RegisMarsaArabiaIslandreflectsa commitmenttoupholdingthebrand’slegacywhilepushing theboundariesofexcellence.

Marc’sapproachtohospitalitytranscendstraditional management;itisaboutstorytelling,culturalimmersion, andelevatingtheguestexperience.Underhisleadership, St.Regispropertieshavesetnewbenchmarksinluxury, seamlesslyblendingheritagewithinnovation.Hisvisionfor thebrandisnotjustaboutoperationalexcellencebutabout shapingdestinationsthatleavelastingimpressionson discerningtravelers.

CareerJourney

Marc’sjourneyinhospitalityhasbeenshapedbya relentlesspursuitofexcellence. “From the early stages of my career, I was captivated by the transformative power of luxury hospitality—how it creates emotions, tells stories, and crafts experiences that linger in guests’memories.” His tenureacrossgloballyrenownedpropertieshasrefinedhis understandingofwhatdefinestrueluxury—beyond opulence,itisaboutcraftsmanship,precision,and personalization.

WhenpresentedwiththeopportunitytoleadTheSt.Regis DohaandSt.RegisMarsaArabiaIsland,Marcsawitasa chancetoelevatetwoalreadyexceptionalpropertiesinto premierdestinations.Today,thesehotelsstandasthe epitomeofluxuryintheregion,continuouslysettingnew standardsforexcellence.ForMarc,St.Regisismorethana hotelbrand—itisaheritage,alegacy,andalifestyle.His roleistoupholdthislegacywhileensuringthatthe propertiesevolvewiththeexpectationsofthemodern luminarytraveler

KeyResponsibilitiesandChallenges

AstheGeneralManageroftwoiconicSt.Regisproperties, Marc’sroleextendsfarbeyondoperations.Heis responsibleforcraftingavision,curatingunique experiences,andensuringthateveryguestinteractionis

I believe that while a hotel can have stunning architecture and world-class facilities, it is the people who bring it to life. My focus is on nurturing and empowering my team to consistently deliver exceptional service. I see challenges not as obstacles but as opportunities for learning and growth, approaching each new destination with agility and adaptability.

seamlessandmemorable.Oneofthebiggestchallengesin luxuryhospitalitytodayisstrikingabalancebetween heritageandinnovation.St.Regisisrootedintimeless traditions,yettoday’sguestsexpectexperiencesthatfeel fresh,immersive,andhighlypersonalized.Marc’sfocusis onfindingnewwaystodelightourguestswhile maintainingthelevelofgraceandelegancethatdefinesthe St.Regisbrand.

AcorepriorityforMarcistalentdevelopment. “I believe that while a hotel can have stunning architecture and world-class facilities, it is the people who bring it to life. My focus is on nurturing and empowering my team to consistently deliver exceptional service. I see challenges not as obstacles but as opportunities for learning and growth, approaching each new destination with agility and adaptability.”

LeadershipStyleEvolution

Marc’sleadershipphilosophyisrootedinvision,precision, andpassion.Earlyinhiscareer,hewashighlyoperationally focused,ensuringthateverydetailwasflawlesslyexecuted. Overtime,heevolvedintoaleaderwhoempowershis team,fosteringacultureofexcellencewhereeverymember takesownershipoftheircraft.Hiscommitmentto refinementmirrorstheSt.Regisethos—constantly evolving,learning,andsettingnewbenchmarksfor excellence.

CultivatingaPositiveWorkEnvironment

ForMarc,aluxuryhotelisonlyasstrongasitsteam. “I see hospitality as an art form where each team member, from concierge to butlers, plays a vital role in orchestrating seamless experiences.” Drawinginspirationfromevents liketheMidnightSupper,heemphasizesteamworkand sharedvision,ensuringthateachindividualfeelsvalued andmotivated.Opencommunicationandastrongsenseof purposearekeyelementsinfosteringahigh-performing team.

ItisrecentrecognitionsuchasHakkasanbeingnamedthe BestFine-DiningExperienceinQatarintheQatarTourism Awards,2ofthehotel’srestaurantsbeingselectedforthe inauguralMichelinGuideQatar,aForbes4*RatingandSt. RegisDohareaching#1rankinginthewholeofDohaon TripAdvisorthatareademonstrationthatthecollective purposeanddriveisdeliveringontheteam’svisionin everyphaseoftheguestsjourney

StayingMotivatedandInspired

Marcfindsmotivationintheguestexperienceitself. Witnessingthejoyofagueststeppingintoabeautifully curatedspace,enjoyinganunforgettablemeal,orreceiving impeccableservicefuelshispassion.Hebelievesluxuryis defineddifferentlyacrosscultures,andexposuretodiverse destinations,culinaryinnovations,anddesigntrendskeeps hisvisionfreshanddynamic.Hisguidingprincipleis lifelonglearning—constantlyevolvingtoenhancebothhis personalandprofessionalgrowth.

MaintainingWork-LifeBalance

Inthedemandingworldofluxuryhospitality,Marcsees balanceasfindingjoyinwhathedoeswhilestaying energizedandfocused.Efficiency,strategicdelegation,and structuredplanningallowshimtomanagemultiple properties,withover30brandsandmultiplelargescale activationsatanyonetime,whilemaintainingattentionto detail.Outsideofwork,heprioritizesfamily,traveland discoveringhowotherbrandsareredefiningluxuryand bringingnewexperiencestotheirguests—elementsthat rechargehiscreativityandleadership.

StayingAheadofIndustryTrends

St.Regishasalwaysbeenapioneerinluxuryhospitality, andMarcensuresthatthebrandremainsaheadofthecurve byfocusingon:

I see hospitality as an art form where each team member, from concierge to butlers, plays a vital role in orchestrating seamless experiences.

• Experience-DrivenHospitality:Creatingcurated, immersivemomentsthatresonatewithguests.This meansdeliveringbeyondtheexpectedandoutsideof the‘norms’.

• IntegratedPartnerships:Collaboratingwithworldrenownedbrands,whetherit’sacity’shottestrestaurant orleadingfashionnamesthatcanworkinperfect synergywithyourbrand.

• DefiningaClearIdentity:Bringingyourbrandtolife isimportant,butinahyper-competitivehospitality landscapeeachpropertyshouldhaveitsownclearly definedidentityanddifferentiators.

ForMarc,thegoalisnotjusttomeetguestexpectationsbut toexceedthem,ensuringthatSt.Regiscontinuestobe synonymouswithtimelesseleganceandmodern indulgence.

AdviceforAspiringHospitalityLeaders

Marcbelievesthatluxuryhospitalityisaboutmasteringthe artofrefinement.Forthoseaspiringtoleadershippositions inthisindustry,heemphasizestheimportanceofan unwaveringfocusondetails,astrueluxuryliesinprecision andpersonalization.Heencouragesfutureleadersto cultivatecuriositybytraveling,exploring,andimmersing themselvesindifferentcultures,astheseexperiencesenrich theirperspectivesandenhancetheirabilitytocaterto diverseguests.

“Leadership in hospitality is about having a clear vision—redefining the industry rather than merely adhering to established norms. Furthermore, resilience is essential; passion and perseverance are the driving forces behind long-term success. True leaders in hospitality do more than manage properties—they create exceptional experiences and inspire their teams to push boundaries and exceed expectations.”

FutureGoalsforSt.RegisHotels&Resorts

MarcenvisionsTheSt.RegisDohaandSt.RegisMarsa ArabiaIslandastheregion’spremierluxurydestinations. Hisstrategicapproachfocusesonexpandinghigh-profile partnershipstointroduceexclusiveactivationsand experiencesthatelevatethebrand'sprestige.Thiswas broughttolifewiththerecentlaunchofVilebrequinLa Plage,a360brandimmersionlikeneverbeforeforthe world’sleadingluxuryswimwearbrand.Additionally,heis committedtoenhancingtheculinaryofferingstouphold theirreputationforaward-winningdining,ensuringthat

I see hospitality as an art form where each team member, from concierge to butlers, plays a vital role in orchestrating seamless experiences.

guestsenjoyexceptionalgastronomicexperiences.Brands introducedtothepropertiesincludenamessuchas Novikov,Fauchon,Roberto’sandChottoMatte.

Marclookstofurtherdevelopstrategicpartnershipsboth insideandoutsideofthepropertiesthatsetthetonefor successoverthepastyear,continuingthemomentumofthe hotel’srecentsuccessstories.Theseincludebeingnamed theofficialcatereroftheDohaExhibitionandConvention CenterwiththeadditionoftheSt.RegisandFAUCHON Caféintothecity’smostwell-knownconferencespace,and internationalrecognitionthroughthenominationasthe hotelpartnerofMichelinfortheQatarInternationalFood Festivalwherethehotelhostedandsupportedvisiting Michelinstarredchefs.Thehotelwasproudlynominated thecateringcontractsforlargeeventssuchasWEC’s2025 Qatar1812kmraceandMotoGPQatar2025,andlooksto continuetoestablishitselfasthebrandofchoicewhen cateringforhigh-profileVIPcity-wideevents.

LegacyandLastingImpact

My goal is to ensure that the experiences crafted today will be remembered for generations, cementing the properties’ status as icons of hospitality.

MarcMataraspirestoleavebehindalegacyofrefinement, innovation,andexcellence.HeenvisionsTheSt.Regis DohaandSt.RegisMarsaArabiaIslandaslegendary destinationsthatareasymphonyofexcitingexperiencedrivenluxuryandimpeccableservice. “My goal is to ensure that the experiences crafted today will be remembered for generations, cementing the properties’ status as icons of hospitality.”

Reflectingonhisjourney,Matarvaluesthemilestones,the transformativeactivations,andthededicatedteamthathas accompaniedhimonthispathtoexcellence.Hislegacywill beoneofrefinement,innovation,andacommitmentto timelesshospitality Ashereflectsonhisjourney,the milestones,theactivations,andthepeoplewhocontributed tothisexcellencewillremainattheheartofhis achievements.

The Role of Corporate Executives in Modern Business

Intoday’srapidlytransformingbusinessenvironment,

leadershiphasbecomeanessentialfactor.Toguide organizationsthroughcomplexity,ambiguity,and constantdisruptionvisionandleadershiparethe foundationsofsuccess.Strategicleadershipisthekeyto sustainablesuccess,anddevelopaculturethatdrives innovationandresilience.Thisarticlehighlightsthekey rolethatcanbeplayedbybusinessleadersinestablishing strategicdirection,influencingoutcomes,andshaping technologicaltransformationinabidtoattaincompetitive edge.

StrategicLeadershipandVision:

Modernbusinessesoperateinadynamicenvironment characterizedbyrapidtechnologicaladvancements,global

competition,andsocialchange.Insuchasetting,havinga strategicvisionactsasaNorthStar,guidingeverydecision, investment,andinitiative.Withoutaclearlydefinedvision, companiesriskdriftingaimlessly,chasingtrendsinsteadof settingthem.Strategicleaderscraftandcommunicatethis vision,helpingtheorganizationstayfocusedonlong-term goalswhileadaptingtoshort-termrealities.

Strategicleadershipensuresthateverypartofthe business—acrossdepartments,teams,andeven internationaldivisions—isaligned.Thecorporateexecutive oftodayalsohastobeagreatcommunicator.Tobuildtrust andmaintainreputation,communicatingeffectivelywith internalandexternalstakeholders—employees,customers, investors,regulators,andcommunity—iscritical.

Executivesmustarticulatethecorporatestrategy, performance,andvaluesinclearandconsistentlanguage. Intimesofcrisis,theyshouldpossessthecapacityto respondsensitivelytominimizereputationalriskand maintainstakeholderconfidence.Moreover,withthe growingpowerofsocialmedia,internalandexternal communicationsarenolongerclearlydemarcated. Executivesneedtohavehighlevelsofvisibleandcredible presenceasbrandchampionsofthecompanybrandand valuestosocietyasawhole.

DrivingOrganizationalPerformance:

Organizationalperformanceishighlydrivenbyleadership quality.Executivesaredecision-makerswhoneedto

operateincomplicatedenvironments,dealwithambiguity, andactontimetocreateanimpactonthewholeenterprise. Leadershipintoday'sbusinessisnolongertop-down commandbutempowermentandinfluence.Executives buildstronghigh-performingleadershipteamsandenable decentralizeddecision-makingtoberesponsiveandagile. Executivesholdpeopleaccountablewhileprovidingalso thefreedomandsupporttoexcelandinnovate.

Cultureisadominantforcebehindorganizational performance.Executivesplayacriticalroletobuildand cultivateaculturethatalignswiththepurposeandvaluesof theorganization.Throughbehavior-basedleadershipand buildingnormsthatappreciatecooperation,innovation, diversity,andresponsibility,executivesestablishan environmentwhereemployeesareencouragedtodotheir best.

Employeeengagement,specifically,iscloselylinkedto executiveleadership.Studiesrepeatedlyconfirmthat engagedemployeesworkmoreeffectively,arecommitted, andloyaltothecompany'sobjectives.Executivesleading throughopencommunication,appreciatingpeople'sinputs, andinvestinginprofessionalgrowthbringamotivated workforcethatenhancesperformancefromthegroundup.

EmbracingInnovationandTechnologicalChange:

Acreativecompanyisreallybasedonaculturethatfosters creativity,embracescalculatedrisk-taking,andinspires continuousimprovement.Corporateexecutivesplaya crucialroleinbuildingthisculture,establishingthetoneat thetop,anddemonstratingthewayinnovationisperceived, prioritized,andexecutedwithinthecompany.Bybuilding innovationintothecorevaluesandoperationalsystemsof anorganization,leadersempoweremployeesateverylevel tocreateideas,breakrules,anddrivetransformative change.

Corporateleadershaveanessentialroleinensuringthat innovationprojectsareconsideredandwell-targeted towardsmorestrategicgoalslikenewmarketentry, customerexperienceenhancement,orprocess simplification.Thisplannedfocusguaranteesthat innovationispursuednotasanendinitselfforthenovelty valuebutasasystematicprocessofcreatinglong-term, sustainablecompetitiveadvantage.

Technologyisthefundamentalsourceofinnovationinthe contemporarydigitaleconomy.Emerging technologies—likeartificialintelligence,machinelearning, blockchain,cloudcomputing,andtheInternetofThings (IoT)—aretransformingindustriesandredefining stakeholderengagementandvaluecreationbycompanies. CorporateleadersgenerallyworkverycloselywithChief InformationOfficers(CIOs),ChiefTechnologyOfficers (CTOs),andoutsidevendorsinanefforttoachieve successfulintegrationandimplementationofthesenew technologies.Thiscollaborativeprocessfacilitatesthe identificationofthemostrelevanttechnologiesandsets implementationinlinewithstrategicgoalsandbusiness requirements.

Conclusion

Leadershipstrategyisnotmerelydirection setting—inspiringcommitment,creatingagility,anddriving significantinnovation.Withrapidlychangingtimesand increasingstakeholderexpectationsbeingthenormin today'sworld,theexecutiveneedstopossessavisionary mind,beaninspiringcommunicator,andaculturalleader Theircapacitytoalignstrategyandaction,tomobilize people,andtonavigatetechnologicalshiftsdictateswhether organizationsonlyexistorindeedflourish.Throughthe infusionofvisionintoeachaspectofthebusiness,strategic leader’sfuture-prooftheirorganizations,renderthem resilienttochange.

From Manager to Leader

How to Cultivate Effective Business Leadership Skills

Intoday’sdynamicbusinesslandscape,effectiveleadershipisnot

justadesirabletrait—itisessentialfororganizationalsuccessand personalcareergrowth.Greatleadersinspireteams,drive innovation,andnavigatechallengeswithresilienceandclarity.But howcanaspiringandcurrentbusinessprofessionalsactivelycultivate thesevitalleadershipskills?Here’sanin-depthguidetobuildingand honingeffectivebusinessleadershipabilities.

NeverStopLearning

Leadershipisajourney,notadestination.Themosteffectiveleaders arecommittedtolifelonglearning,constantlyseekingnewknowledge andperspectives.Thiscaninvolveformaleducation,suchasattending workshops,enrollinginleadershipcourses,orparticipatingin executiveMBAprograms,aswellasinformallearningthrough reading,networking,andself-reflection.Bystayingcuriousandopenminded,leadersremainadaptableandpreparedforevolvingbusiness challenges.

SeekFeedbackandSelf-Awareness

Understandingyourleadershipstyleiscrucial.Effectiveleaders routinelyseekfeedbackfrompeers,mentors,andteammembersto identifystrengthsandareasforimprovement.Self-awarenessenables leaderstoplaytotheirstrengthswhileactivelyworkingontheir weaknesses.Toolssuchas360-degreefeedback,personality assessments,andexecutivecoachingcanprovidevaluableinsights intoone’sleadershipapproach.

MasterCommunication

Clear,purposefulcommunicationisatthecoreofeffectiveleadership. Leadersmustarticulatetheirvision,setexpectations,andprovide feedbackinawaythatiseasilyunderstoodandmotivatesaction. Regularone-on-onemeetings,teamcheck-ins,andopenforumsfor discussionfostertransparencyandtrustwithintheorganization.

Activelisteningisequallyimportant—leaderswho genuinelylistentotheirteamsbuildstrongerrelationships andmakemoreinformeddecisions.

LeadbyExample

Authenticityandintegrityarenon-negotiableforrespected leaders.Demonstratingthevaluesandbehaviorsyouexpect fromyourteam—suchaspunctuality,accountability,and resilience—setsapowerfulexample.Whenleaders’actions alignwiththeirwords,theybuildcredibilityandinspire theirteamstoupholdthesamestandards.

CultivateDisciplineandConsistency

Disciplineisthebackboneofreliableleadership.Leaders whomaintainproductiveroutines,meetdeadlines,and managetheirtimeeffectivelysetastandardfortheirteams tofollow.Consistencyinactionsanddecisionscreatesa stableenvironmentwhereteammembersknowwhatto expect,fosteringtrustandhighperformance.

EncourageCollaborationandInnovation

Modernbusinesssuccessdependsoncollaborationanda willingnesstoinnovate.Leadersshouldcreate environmentswhereteammembersfeelsafetoshareideas andchallengethestatusquo.Thiscanbeachievedthrough brainstormingsessions,cross-functionalprojects,andopen feedbackloops.Byvaluingdiverseperspectivesand encouragingcalculatedrisk-taking,leadersdrivecreativity andcontinuousimprovement.

InvestinLeadershipDevelopment

Leadershipdevelopmentisanongoingprocess,notaonetimeevent.Structuredprograms—suchasworkshops, coaching,andmentorship—helpleadersrefinetheirskills andadapttonewchallenges.Encouragingleadership developmentwithinteamsnotonlypreparesfutureleaders butalsostrengthenstheorganization’soverallcapabilityto navigatechange.

PracticeAgilityandAdaptability

Thebusinessworldisinconstantflux,andleadersmustbe agiletothrive.Thismeansbeingwillingtopivotstrategies, embracenewtechnologies,andrespondquicklytomarket changes.Agileleadersfosterinnovationandpositiontheir businessesforlong-termsuccessbycreatingculturesthat prioritizeflexibilityandproactiveproblem-solving.

BuildandEmpowerTeams

Effectiveleadersrecognizethatsuccessisacollective effort.Buildingstrong,diverseteamsandempowering membersthroughdelegationandtrustisessential. Understandingeachteammember’sstrengthsandproviding opportunitiesforgrowthensuresthattheorganizationcan tacklecomplexchallengesandachieveambitiousgoals.

LearnfromReal-WorldExamples

Studyingreal-worldleadershipcasestudiesprovides practicalinsightsintowhatworks—andwhatdoesn’t—in differentbusinesscontexts.Transparentleadershipduring crisesortransformingworkplaceculturethroughflexible policiesoffersactionablelessonsforaspiringleaders.These exampleshighlighttheimportanceofadaptability, communication,andstrategicthinkingineffective leadership.

Conclusion

Cultivatingeffectivebusinessleadershipskillsisa multifacetedandongoingprocess.Itrequiresacommitment tocontinuouslearning,self-awareness,clear communication,authenticity,discipline,collaboration,and adaptability.Byinvestinginpersonalandteam development,leadingbyexample,andlearningfromboth successesandfailures,businessprofessionalscanbecome theleaderstheirorganizationsneedtothriveinaneverchangingworld.Thejourneymaybechallenging,butthe rewards—bothfortheleaderandthebusiness—are substantialandenduring.

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