Department of Information & Library Science 2017-18 Program Assessment

I N D I A N A U N I V E RS I T Y B LO O M I N GTO N

PROGRAM ASSESSMENT 2017-2018 D E PA R T M E N T O F I N F O R M AT I O N A N D L I B R A R Y S C I E N C E

I N T RO DUCT I O N TO T H E ASS ESS M E N T

Introduction

INDIANA UNIVERSITY BLOOMINGTON SCHOOL OF INFORMATICS, COMPUTING, AND ENGINEERING DEPARTMENT OF INFORMATION AND LIBRARY S c i e n c e

For the past two years, ILS has been conducting annual assessments of

TABLE OF CONTENTS:

our program in order to make recruitment efforts and retention, graduation, and placement statistics more visible and widely accessible.

Graduation & Retention........p. 7

This year’s report also includes the department’s progress toward the

Placement..............................p. 6

objectives set out in the 2017 Strategic Plan. All the following information is

Progress made toward strategic objectives...............................p. 3

public on the ILS website at www.ils.indiana.edu.

Recruitment efforts...............p. 6

The department focuses on the creation and management of, and access to, documents, data, and other types of information, and the study of such in overlapping information, communication, and media ecologies. We study the socio-technical means through which people, information, and technologies are joined in social, cultural, and organizational contexts.

by ethical practice, professional values, analytical skill, critical thinking, leadership, and lifelong learning. The Department is committed to excellence and innovation in the education of librarians and other information professionals, the creation of knowledge, and service and understanding in a diverse and changing global information environment.

Objectives

Goals

Vision

Report prepared by 2017-18 Data Processing Assistant, Alica Stephens & Department Administrator, Katie Novak

Mission

Goals, Vision, and Mission Mapped to Program Objectives

To contribute knowledge and advance theory by working from cognitive, social, behavioral, cultural, philosophical, and technological perspectives; fostering interdisciplinary collaboration; and cultivating an appreciation for the role of information in society

3. Students who value their education

4. Dedicated and successful faculty

6. High quality students

To serve our students, our state and local constituencies, society, and the library and information science profession

1. Successful re-accreditation bid

2. Employers who value our students

To model a climate of intellectual engagement, openness, integrity, diversity, and respect within the department

5. Cross-departmental and school collaborations

9. Improvement in ILS rankings - the result of all of the above

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8. Dedicated professional partners in the school, campus, and the community

7. Dedicated the department and school

P R O G R E S S M A D E T O W A R D S T R AT E G I C O B J E C T I V E S

Program Assessment Tracking progress in the 2017-2018 school year Objective #1: Successful reaccreditation bid

Objective #2: Employers who value our students Target: Conduct outreach to employers in order to establish good relationships with potential job sites Action Items • Formed ILS Advisory Committee for Professional Programs with area employers • Associate Professor John Walsh held an event at the Monroe County Public Library for students intersted in working in public libraries • Faculty held discussions with Cummins Manufactoring, a major employer of MIS graduates, about developing a partnership • Invited internship supervisors to attend the final presentions of student interns Target: Develop a robust internship program

Target: Engender support of all members of the SICE community by promoting collaboration, mutual coexistence, and school-wide goals Action Items • Colloborated with the Deparment of Informatics to hire a shared Visiting Lecturer • Faculty participated in school-wide Research Horizons presentations Target: Gain access to reasonable resources as necessary and grow the faculty by working with the SICE administration and department faculty

Action Items • Hired new staff member to work under senior staff on improving internships and other student professional experiences; this position was later upgraded from part-time to full-time to allow further attention to be given to internship development • Initiated new feedback measures for both interns and employers to better assess intern progress, course preparedness, and MIS/MLS program objectives.

Target: Update the curriculum to ensure students graduate with up-to-date skills and core values Action Items

Action Items • Contracted the Center for Evaluation and Education Policy to assess the MLS and MIS core classes learning outcomes, which will aid in reaccreditation and consistent curricular improvement

Figure 1: Top ILS Internship Locations from 2012-2017

• Proposed new cross-listed elective Makerspace course and a Youth and Teen Services course to the curriculum • Core classes continue to be revised and organized • An appointed faculty committee began gathering digitally focused classes into a new specialization • Students who want to do a specialization are now required to declare the specialization before finishing 18 credits • Dual degree requirements are currently under review continued on pg. 4

Program Assessment Department of Information and Library Science 3

P R O G R E S S M A D E T O W A R D S T R AT E G I C O B J E C T I V E S

Objective #3: Students who value their education Target: Market the department’s hiring statistics; discover new markets; focus core messages and include clear visions and core values for ILS programs

Target: Ensure quality instructors in all classes and specializations; hire new faculty (tenure track, instructors, and adjuncts); properly assign instructors to courses; reorganize curriculum; establish good advising practices

Action Items • Posted program statistics to the department website to showcase student career success • Staff highlight the department’s hiring statistics during recruitment visits with potential students • ILS Faculty reviewed the department’s mission & goals

Action Items • Hired new Visiting Lecturer for Spring 2018 • Specializations are reviewed and revamped with new specialization heads as needed • Recent curriculum reorganization now requires students to take their core courses in their first year

Target: Focus the faculty on common research areas, goals, and values for the department and its programs by encouraging grants and publication, stressing both quality and quantity in research, and facilitating cross unit research and work with doctoral students Action Items • Assistant Professor Robert Montoya initiated a Diversity and Critical Studies Group to engage students and faculty from all over the school and to focus on diversity as it pertains to the profession

Objective #4: Dedicated and successful faculty Target: Hire tenure track MLS faculty for 2018-19 with anticipated MLS/MIS hire in 2019-20; hire new Lecturer Action Items • Conducted search and succesfully hired a new faculty member for 2018-19: Dr. Marika Cifor • New Visiting Lecturer contracted to begin in Fall 2018 Target: Reexamine individual faculty workloads in relation to one another and department needs; readjust faculty teaching and service loads where appropriate Action Items • Redistributed faculty workloads where appropriate to free up faculty who had heavier teaching and service loads, allowing them to focus on research and program development • Hired online faculty for teaching specialization classes when local instructors could not be found; engaged Indiana University Technology Services in order to help faculty create stable and renewable online classes with the appropriate IU standards

Figure 2: ILS Full-Time Faculty Contributions to Professional Organizations from 2012-2017

2012

2013

2014

2015

2016

2017

Journal Articles

11

15

9

14

16

7

Book Chapters

4

5

11

3

2

0

Books/Edited Books

0

1

6

2

1

0

Presentations

12

23

31

31

34

20

Panels

9

12

13

16

19

5

Figure 3: ILS Full-Time Faculty Publications and Presentations from 2012-2017

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Target: Focus the Ph.D. program in the department and also expand its support across the school Action Items • Application review process now requires that at least three faculty members serve on the review committee for each Ph.D. applicant Target: Start new ILS colloquium for MLS/MIS students: “professionals in practice” Action Items • Began the Professionals in Practice Series with two alumni speakers in the fall, followed by another in the spring.

Target: Develop a MIS alumni base and reinvigorate the MLS alumni base; refocus alumni magazine and ILS newsletters to bring them back into ILS oversight Action Items • Revised the alumni page on the ILS website to more accurately reflect the opportunities for alumni involvement • Expanded the current department newsletter to incorporate alumni content in addition to faculty and student content

Objective #5: Cross-departmental and school collaborations Target: Work with other SICE units so that students can take courses that fit their interests as well as their programs; increase staffing by adjuncts or instructors for needed classes when possible and, when not possible, make available courses in other units, departments, and schools on campus Action Items • The Graduate Programs Committee determined that MLS students may now take up to six credits outside of the department Target: Establish clear communication among SICE departments about characteristics of courses taught and work with SICE units, administration, and school curriculum committee to resolve issues Action Items • ILS Chair and faculty serve on the SICE curriculum committee and work with the dean of instruction to resolve issues Target: Maintain relationships with other units and SICE administration to foster willingness for research collaborations, creating memorandums of understanding (MOUs) as necessary Action Items • Implemented ILS-Informatics MOU to better share faculty research and expertise across departments and to better utilize and support Ph.D. students

Objective #6: High quality students Target: Create clearer and accurate branding of the department’s strengths by updating webpages and other marketing and communication tools Action Items • Created a Student Advisory Council to improve the lines of communication between the Chair, the department, and the students; ensuring student consultation and involvement in curricular changes, and student and academic affairs • Staff and faculty began working with the SICE Marketing and Communications Team in Spring 2018 on a website overhaul Target: Increase the number of applicants and overall scores of students applying; explore new markets to find larger pools of applicants; improve overall recruiting as well as outreach at IUB Action Items • The MLS program continues to maintain quality specializations while implementing a new digital focus; the MIS program is formulating a plan to increase enrollment and reinvigorate the program • Centralized first round MLS and MIS admissions reviews with the MLS and MIS program directors, facilitating more timely admissions, more timely and regular scholarship evaluations, and reducing the burden on other faculty and staff Target: Keep tuition reasonable; grant more scholarships; improve alumni development Action Items • Froze tuition to increase enrollment • Revised incoming student scholarships to use as a recruitment tool and to better support student career goals • Revived the Kaser lecture to increase alumni involvement and invited alumni to attend the opening ceremony of the new department location in Luddy Hall Target: Ensure sufficient and quality faculty for doctoral students to partner with, sufficient quantity of students for cohorts and doctoral level classes, and sufficient support from SICE Action Items • Through the efforts of faculty and the scholarship committee, the amount of admitted Ph.D. students for the following year has doubled

continued on pg. 7

Program Assessment Department of Information and Library Science 5

R E C R U I T M E N T, R E T E N T I O N & G R A D U A T I O N

Student Recruitment In 2017, ILS continued to expand recruitment efforts both on and off campus by attending the IU Graduate School Fair, hosting local colleges for campus visits, creating a new web chat platform, and connecting with university undergraduates at an event hosted by academic advisors.

Additionally, ILS attended the American Library Association Annual Conference in Chicago, and Assistant Professor Devan Donaldson represented the department at a diversity recruitment event while at the conference.

Program

Total Applications

Number Admitted

Number Enrolled

Master of Library Science

139

125

39

Master of Information Science

70

29

11

Ph.D. in Information Science

19

2

1

Specialist in Library & Information Science

1

1

1

Graduate Certificate in Information Architecture

0

0

0

Figure 4: Fall 2017 ILS Applicants

In 2018, ILS plans to continue developing partnerships with on-campus groups, while also establishing new connections with other educational institutions throughout the state of Indiana in order to recruit high caliber students. ILS will implement online virtual chats, in-person, and telephone meetings with prospective students to maximize the reach of ILS and expand its pool of diverse and high-quality students.

Placement MIS, MIS Dual Degree Hiring Statistics* MLS, MLS Dual Degree Hiring Statistics* 57% of graduates directly reported their status. Total knowledge rate is 90%.

100% secured employment or continuing education within six months of graduation 91% accepted employment. 9% committed to further education.

Average full-time starting salary $40,800 Based on 26 reported salaries.

Non-Profit (14%) Schools (5%)

rate is 89%.

88% secured employment within six months of graduation Average full-time starting salary $65,600 Based on 10 reported salaries.

Industry Breakdown For-Profit (56%)

Industry Breakdown Academic (48%)

46% of graduates directly reported their status. Total knowledge

Government/Public (26%) For-Profit (7%)

Academic (22%) Government/Public (18%) Schools (5%)

*Statistics taken from SICE Career Services. Full reports and reports for previous years can be found at: www.sice.indiana.edu

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Graduation & Retention

Figure 5: ILS Retention and Graduation Rates for MIS and MLS Students, Fall 2012-Fall 2017

Fall 2012

Retained Not Retained Graduated Enrolled

Number of Years 15.07%

Admin Term

100%

89.04%

58.90%

81.94%

84.93%

26.03% 12.68% Fall 2013

100%

93.06%

63.38%

79.17%

100%

96.23%

65.38%

92.45%

26.92%

Fall 2015

100%

97.18%

73.24% 22.54%

Fall 2016

Fall 2017

98.79%

Program

July 2016

December 2016

Spring 2017

Total: Summer ’16 - Spring ‘17

Master of Library Science

6

9

40

55

Master of Information Science

5

6

19

30

Ph.D. in Information Science

1

0

1

2

Total

12

15

60

87

87.50% 87.50%

23.94%

Fall 2014

ILS retained or graduated 96% of our students in Fall 2017 from the Fall 2016 class.

95.24%

100%

Figure 6: Number of Degrees Granted from Summer 2016-Spring 2017 Cohort

Year 2

Year 3

Year 4

Year 5

Progress Made Toward Objectives, continued Objective #6: High quality students Target: Increase the amount of Ph.D. applicants through improving the focus of, and recruitment for, the Ph.D. program; alter the Ph.D. application cycle to align with the School’s Action Items • ILS Ph.D. admissions will now follow SICE admission deadlines (December 1st) in order to take advantage of school-wide recruitment processes • Participated in the school-wide recruitment event to bring Ph.D. applicants to visit campus

Objective#7: Dedicated staff in both the department and school Target: Give staff ownership of department development initiatives; increase inter-departmental and unit communication

Action Items • Empowered staff to work on recruitment and student services to increase admission and increase student quality of life and education • Staff are doing long range scheduling, addressing a dire department need • The chair is identifying core responsibilities of program directors and department leadership to promote clarity and continuity when individuals leave these positions Target: Promote and advance staff who show proactive initiatives for the betterment of the department and the school Action Items • Advanced the Office Manager position from a support staff level to the pofessional staff level • Expanded Admissions Coordinator & Recorder’s title to include recruitment continued on pg. 8

Program Assessment Department of Information and Library Science

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P R O G R E S S M A D E T O W A R D S T R AT E G I C O B J E C T I V E S

Progress Made Toward Objectives, continued Objective #8: Dedicated professsional partners in the school, campus, and the community Target: Establish professional partners willing to advise and speak to students via greater administrative, faculty, and student involvement on campus and with outside professional institutions Action Items • The department continues to provide student workers and managers to IU library, document, museum, IT, and research units, as well as to local, public, library and document institutions; from 2012-2017, an average of 102 students per year worked a combined total of 205,565 hours in the IU Libraries system

Action Items • The department continues to host the Rob Kling Center for Social Informatics, offers a colloquium series, and offers other speaker series and seminars for the benefit of researchers and students.

• The department hosted the Document Academy conference with 28 participants from eleven countries • Professor Ronald Day received university funding to hold an information, documents, and values seminar Target: Motivate adjunct faculty to form professional partners by increasing ownership of courses and select specializations, including adjuncts more in faculty meetings, developing adjunct handbooks, and increasing the adjunct salary

700 N. Woodlawn Ave. Bloomington, IN 47408

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Target: Emphasize ILS values and brands in all internal and external communications Action Items • Assessed internal and external transmission of professional values in order to help student education, recruitment, alumni continuity, faculty coherence, and general departmental focus • Alumni relations and marketing have been partially reabsorbed into the department, and staff have been working with SICE units in these areas to help rebuild the ILS brand Target: Engender outstanding faculty with international reputations and high quality publications and grants

Target: Continue holding the ILS colloquium and other sponsored conferences and speakers

Action Items • Raised adjunct salary by 42% • Worked with new IU Art Librarian Sarah Carter to engage students in the art librarianship specialization and student organization • Created an adjunct handbook

Objective #9: Improvement in ILS rankings - the result of all of the above

Action Items • Assistant Professor Rob Montoya was named the United States representatvie for Library Week in Kosovo • Assistant Professor Devan Donaldson received the 2017-2018 Indiana University Trustees Teaching Award Target: Secure a reputation for having specific and respected research and teaching foci Action Items • Associate Professor John Walsh was named co-director of the HaithiTrust Research Center • 2017 Academic Ranking of World Universities ranked the academic discipline of information and library science at IU Bloomington as second in the world

www.ils.indiana.edu

(812) 855-2018 ilsmain@indiana.edu