Official Show Preview 2016

PRESENTED BY

THE BUSINESS EVENT FOR LUXURY & BOUTIQUE HOTELS

OFFICIAL SHOW PREVIEW

I N D E P E N D E N T H O T E L S H O W. C O . U K

@ I N D H OT E L S H OW

I N D E P EN D EN T H OT E L S H OW

@ I N D E P EN D EN T H OT E L S H OW

I N D E P EN D EN T H OT E L S H OW

I N D E P E N D E N T H OT E L S H OW 2016

PRODUCT SHOWCASE The Independent Hotel Show presents a curated collection of over 300 innovative product and services providers from across the hotel supply chain.

TITLEY & MARR – STAND 15a

AND SO TO BED – STAND 85

ELSTEAD LIGHTING – STAND 51

LIBRA – STAND 101

LOMBOK – STAND 227

ATA DESIGNS – STAND 9

WILTON CARPETS – STAND 222

DURESTA – STAND 150

AGENTIA – STAND 270

EVIIVO – STAND 10

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THE FINE COTTON COMPANY – STAND 243

Welcome to the Independent Hotel Show presented by James Hallam Hospitality & Leisure I am delighted to invite you to join us this October as the Independent Hotel Show celebrates five years as Britain’s best loved, biggest and most comprehensive business event for the luxury, boutique and independent hotel sector.

Dedicated to delivering inspiration and practical solutions to meet the demands of the modern hotelier, there is no other event like ours.

Offering support and tailored advice, I encourage you to add us to your diary as part of your annual hotel development plan.

This year we have programmed more than 30 dedicated seminars in conjunction with a specially-chosen group of hospitality thought leaders.

These address the most pressing concerns, exciting developments and the opportunities available for you to stay ahead in our fast-changing sector.

Plus we’re honoured to present a fully relevant, curated collection of over 300 exhibitors – one that showcases the most innovative ideas, products and services flourishing within this creative and compelling industry.

You can make worthwhile connections with new faces, meet up with associates, and relish the atmosphere as Britain’s most exciting industry gathers together under one roof. Join the people who make Britain’s independent hotel sector the most vibrant in the world.

I look forward to welcoming you on October 18 and 19.

Kind Regards, Miranda Martin Event Director Independent Hotel Show

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I N D E P E N D E N T H OT E L S H OW 2016

SHOW HIGHLIGHTS

THE HOSPITALITY INTERIORS HUB DESIGNED BY PAPER + WHITE The Hospitality Interiors Hub is the networking heart of the Show, providing a beautiful space in which to meet with industry peers, establish new relationships and share ideas. Relax and be inspired

by Paper + White’s thoughtfully designed surroundings while enjoying a glass of fizz from the Nyetimber Bar.

DESTINATION SPA FEATURING THE WELLNESS AND LIFESTYLE STAGE

NEW KIDS ON THE BLOCK

Following the success of previous editions of Destination Spa, 2016 will play host to our expanded Wellness & Lifestyle offering, incorporating inspiration and business advice as trendsetters and industry veterans take to the stage, while premium suppliers from the sector will showcase their latest innovations.

Adding another premium design element to the show will be a feature area curated by Designersblock, international design exhibition specialists. The exhibit, appearing for the second time at the Independent Hotel Show, will showcase the very latest in style and design innovation for hotel owners and operators looking for something truly out of the ordinary.

THE INDEPENDENT HOTEL SHOW AWARDS IN ASSOCIATION WITH SKY

THE GUEST LOUNGE

The Guest Lounge is a calm space at the centre of the Show, offering invited guests hospitality and facilities perfect for making new connections and meeting up with old faces. New for 2016, the Guest Lounge will also host intimate round table discussions with James Hallam Hospitality & Leisure, plus Nyetimber will be offering opportunities to taste their range of English sparkling wines.

I N D E P E N D E N T H OT E L S H OW.CO.U K

An opportunity for the industry to recognise and toast the sector’s trailblazers at a relaxed reception, the Independent Hotel Show Awards take place annually within the confines of the show on the first evening and celebrates the Independent Hotelier and Outstanding New Hotel.

I N D E P E N D E N T H OT E L S H OW 2016

300 INNOVATIVE COMPANIES INCLUDING 130 NEW TO THE SHOW This year the Independent Hotel Show hosts its most comprehensive collection of exhibitors to date, including over 130 that are brand new to the Show for 2016. Below is a small selection of some of the new companies ready to provide you inspiration for your hotel.

SPARCSTUDIO – STAND S17

FAUNART – STAND 244D

VINCENT SHEPPARD – STAND 157

DAR LIGHTING GROUP – STAND 24

VICAIMA – STAND 199

I & JL BROWN – STAND 84

THE MODERN GARDEN COMPANY – STAND 34

ONITY – STAND 216

HURLINGHAM BATHS – STAND 236

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SEMINAR PROGRAMME HEAR THE THOUGHTS AND IDEAS OF OVER 100 INDUSTRY EXPERTS OVER 2 DAYS Guided by a select group of industry thought leaders, this year’s seminars have been programmed especially for you, to promote conversation around the topics we know are of the utmost importance to hoteliers today. Including: marketing and sales techniques; business, investment and growth insight; design and technology trends and staff and service best practice, there is something to satisfy hoteliers’ needs across the board.

Spread across three stages, the sessions feature over 100 speakers from pioneering owners and operators to journalists, industry innovators and thought leaders.

BUSINESS THEATRE IN PARTNERSHIP WITH NESPRESSO

TIME

TITLE

SUMMARY

SPEAKERS

Hotel Industry consultant Melvin Gold presents his essential intel for the sector going forward, in a report especially commissioned for the Independent Hotel Show. He’ll offer detailed top-flight analysis on the Independent Hotel sector covering statistics and the key issues for hoteliers today and into the future.

He’ll then lead a panel discussion delving below the surface of the topics his report raises. Best for: owners, directors, general managers.

Melvin Gold – Hotel Industry Consultant, Melvin Gold Consulting

From crowdsourcing and investor networks, to the next-generation financing models that’ll emerge as banking regulations are relaxed in the coming year, we show you how to acquire investment for your next grand plan – whether it’s a roof terrace, spa revamp or an ambitious extension of your portfolio.

Best for: owners, finance directors, food and beverage directors, spa managers, asset managers.

Barrie Williams – Managing Director, Hotels, Christie & Co

TUESDAY 18TH OCTOBER 10.30 – 11.30

12.00 – 12.45

INDEPENDENT HOTELS – THE ZEITGEIST TALK

SHOW ME THE MONEY IN ASSOCIATION WITH JAMES HALLAM HOSPITALITY & LEISURE

Tom Emmanuel – Director of Business Development, STR Global Simon Bennett, FRSA – Owner, Augil Castle Will Ashworth – Managing Director, Watergate Bay

Diane Scott – Business Development Director – Hotels, Lloyds Alex Clarke – Owner Operator, The George, Rye Nicholas Dickenson – Director, Congham Hall Charles Scudamore – Principal & Founder, Hetherley Capital Partners Oliver Heywood – Associate Director, Cushman & Wakefield – Hotels

13.30 – 14.15

THOROUGHLY MODERN MARKETING

What compels guests through your doors is changing. Ethics, purpose and personality are the new marketing buzzwords – and these are characteristics ideally suited to the fast-moving independent sector. We’ll tell you exactly how to position your business in this intriguing new landscape. Best for: marketing directors, owners, social media teams.

Simon Lewis – Owner, Eau Palm Beach Resort & Spa Penny Brewer – Director of Marketing, South Place Hotel Olivia Johnson – Group Public Relations Manager, Claridge’s, The Connaught, The Berkeley Hannah Béraud – Director, Hannah Béraud Communications Imran Hussain – Editor, The Hotel Culture

15.30 – 16.15

BRAND NEW WORLD

A strong brand is essential to stand out – but it comes with certain pledges to your guests. We’ll look at what the hotels with the most enviable brands are up to, and exactly how they make the people in the front line, the staff, their finest ambassadors.

Best for: communications directors, owners.

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Dan Flower – Partner, Live in the Projects Chris Penn – Managing Director, SteelBMB Jonathon Bates – Co-Founder, Thomond

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BUSINESS THEATRE IN PARTNERSHIP WITH NESPRESSO

TIME

TITLE

SUMMARY

SPEAKERS

Learn how to mix a cocktail of friendliness, formality, discretion, and attention to detail at this service masterclass. We present the latest research – and talk to the hoteliers in the front lines of the service revolution. Best for: guest services managers, concierges, restaurant and bar managers, housekeeping managers, general managers, rooms division managers.

Peter Hancock – Chief Executive, Pride of Britain

Creating a ‘destination’ restaurant and bar is the industry’s holy grail. But if it was that easy, we’d all have lobbies bustling with the bold and beautiful.

Some of the sector’s top names examine this complex but compelling part of hotel culture, that presents independent hotels with an unmissable opportunity to stand out from the crowd. Best for: food and beverage directors, bar and restaurant managers, communications directors.

Chris Sheppardson – Founder, EP Business in Hospitality

WEDNESDAY 19TH OCTOBER 11.15 – 12.00

12.45 – 13.30

THE NEW SERVICE CULTURE

EAT DRINK DESTINATION

Oliver Williams – General Manager, Ellenborough Park Kate Levin – General Manager, The Capital Hotel Stewart Davies – Group Operations Director, GG Hospitality Paul Milsom – Managing Director, Milsom Hotels

Jan-Paul Kroese – General Manager, Le Manoir aux Quat’Saisons Emma Irvine – Co-owner, Albion House Susanne Traudt – General Manager, South Place Hotel Des McDonald – Managing Director, Des McDonald Restaurant Consultant Tom Ross – Operations Director, The Pig Near Bath & The Pig at Combe

14.15 – 15.00

15.30 – 16.15

OTAS – THE BEST OF FRENEMIES

THE DARK ART OF PRICING

Relations between hotels and online travel agencies are thawing, and the once-dreaded digital disruptors are reaching out in cooperation.

From data harvesting to shrewd promotional hookups, OTAs now offer some splendid opportunities to transform fickle online bookings into your brand’s most loyal customers. Our insiders show you how.

Best for: sales directors, commercial directors, revenue managers.

Steve Lowy – MD and Co-Founder, Umi Digital

A fluid approach to pricing can max out your occupancy – and prompt spectacular yields.

Our numbers wizards know exactly which levers to pull and when, in this nuanced area of hotel management. Best for: sales directors, commercial directors, revenue managers.

Ally Dombey – Director, Revenue by design

Simon Bennett, FRSA – Owner, Augil Castle Dori Stein – CEO, Fornova Serena von der Heyde – Owner, Georgian House Hotel Jonathan Raggett – MD, Red Carnation Hotels

David Collins – Chief Operating Officer, Great National Hotels & Resorts David Nicolson – Vice President Finance, Jumeirah Group Waffa Djelassi – Head of Revenue Management, eviivo Justin Manning – General Manager, Kings, Queens & the Brighton Hotel in Brighton

Seminar programme correct at time of print. Please check our website for latest updates.

I N D E P E N D E N T H OT E L S H OW.CO.U K

I N D E P E N D E N T H OT E L S H OW 2016

INNOVATION STAGE IN PARTNERSHIP WITH EVIIVO

TIME

TITLE

SUMMARY

SPEAKERS

TUESDAY 18TH OCTOBER 10.15 – 10.45

CURRENT BEST ONLINE PRACTICES TO PUT IN PLACE NOW FOR A SUCCESSFUL 2017 PRESENTED BY EVIIVO

The online world can be a beautiful but bewildering blur of opportunity – what exactly should you be doing to ensure you win? Using over a decade of experience working with independent accommodation, and the latest trends, eviivo recommend what to focus on, and how to most efficiently promote and sell your rooms online throughout the coming year. Use websites to tell your story, promote your uniqueness and maximise your bookings online, without breaking the bank! Best for owners, general managers, marketing directors.

Tom Messett – Head of Marketing, eviivo

11.30 – 12.15

STARING AT THE STARS

Should the star rating system be consigned to the past? When our hotels offer varied services for different demographics, one guest’s unforgettable experience can be another’s nightmare stay. Are user reviews taking over and how can we adapt to create a ‘five star’ future for all of our guests?

Best for: owners, marketing directors, general managers, asset managers.

Janet Harmer – Hotels Editor, The Caterer

Millennial employees want a fulfilling, happy workplace above all else. Hear from Erik Fjellborg of workplace management software start-up Quinyx – plus our expert panel – and learn about honing work-life balance, involving teams in creative decisions, and promoting personal growth with examples direct from the hotel industry itself.

Best for: talent and HR directors, directors of learning and development, general managers, owners.

Zoe Monk – Editor, Boutique Hotelier

After the design hotel revolution, what next for aesthetics? What’s the right balance between classic and progressive feels? And how can every hotel have its own visual identity? Best for: interiors directors, asset managers, rooms division managers, owners.

Hugh Wallace – CEO, Douglas Wallace Consultants

One half of the Corbin & King duo behind The Beaumont hotel – not to mention restaurants including The Ivy, The Wolseley and The Delaunay – discusses the pros, cons and boundaries of proprietorship, and the enormous advantages independent operators have at their disposal. Learn from one of the world’s most influential operators.

Best for: owners, food and beverage directors, bar and restaurant managers, general managers, marketing managers.

Adam Raphael – Editor, Good Hotel Guide

12.45 – 13.30

14.00 – 14.45

15.00 – 15.45

CREATING THE ULTIMATE WORKPLACE

WHAT THE FUTURE LOOKS LIKE

AN AUDIENCE WITH JEREMY KING

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Alistair Sandall – Commercial Manager, The AA Robert Nadler – CEO, Nadler Hotels PJ Kenny – General Manager, Hoxton Holborn Jason Adams – General Manager, Foxhills

Erik Fjellborg – Founder and CEO, Quinyx Philip Turner – Founder and Managing Director, Chestnut Group Harry Cragoe – Owner, The Gallivant

Phil Pond – Trend Translator, Scarlet Opus Tal Danai – CEO, ArtLink Elizabeth Marsh – Owner, Elizabeth Marsh

Jeremy King – CEO, Corbin & King

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INNOVATION STAGE IN PARTNERSHIP WITH EVIIVO

TIME

SUMMARY

SPEAKERS

Create a thriving lobby, restaurant and bar culture by becoming the go-to hot spot in your neighbourhood – and a must-visit destination for miles around. Your local customers make the finest brand ambassadors, providing atmosphere and buzz both in person and on social media – and make that all-important difference to revenues.

Find out how to lead this process rather than be at the mercy of the community’s whims at this essential forum. Best for: food and beverage directors, bar and restaurant managers, marketing directors, owners.

Tom Bell – Editor: British Hotels & Inns, Alastair Sawday’s

CONFRONTING THE ISSUES OF THE GENRE IN ASSOCIATION WITH EVIIVO

Hotel Industry consultant Melvin Gold, who has prepared a specially commissioned report for the Independent Hotel Show, illustrates examples of innovation, opportunity and best practice and then illuminates the topics with an expert panel.

Best for: owners, directors, general managers.

Melvin Gold – Hotel Industry Consultant, Melvin Gold Consulting

THE FUTURE TECH EDIT

Our experts showcase the latest developments in hospitality technology. We’ll profile the trends and innovations you need to be up to speed on, whether your guests are silver surfers, selfie addicts or switched-on next-generation digital travellers.

Future-forward hoteliers won’t want to miss this cutting-edge advice, especially curated for our industry. Best for: operations directors, general managers, sales directors, IT managers, social media teams.

Carl Weldon – Chief Operations Officer, HFTP

Creating your own branded media – print and digital – is 21st Century’s marketing phenomenon.

But how do you figure out your strategy, and its parameters? What channels are right for you, and how can a clearly defined brand appeal to a range of audiences? Where should entertaining editorial stop, and promotion begin? Navigate this tricky but vital subject with our panel’s expert help. Best for: marketing directors, social media teams, owners.

Richard Fraiman – CEO, Good Hotel Guide

TITLE

WEDNESDAY 19TH OCTOBER 10.30 – 11.15

12.30 – 13.30

14.00 – 14.45

15.15 – 16.00

HOTELS FOR LOCALS

HOW TO WIN AT CONTENT MARKETING

Seminar programme correct at time of print. Please check our website for latest updates.

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David Timmis – Managing Director, Aubrey Park Hotel Will Ashworth – Managing Director, Watergate Bay Justin Salisbury – Co-Founder, Artist Residence PJ Kenny – General Manager, Hoxton Holborn

Emma Stratton – Owner, The Scarlet, Cornwall Debrah Dhugga – Managing Director, Dukes Collection Tom Messett – Head of Marketing, eviivo

RJ Friedlander – CEO, ReviewPro Anthony Ganjou – CEO, CURB Dale Nix – Hospitality Consultant, Avenue9

David Petitt – Group Marketing Manager, Elite Hotels Petra Clayton – Managing Director, Custard Communications Chris Palmer – Product Manager, For-Sight

I N D E P E N D E N T H OT E L S H OW 2016

WELLNESS & LIFESTYLE STAGE TIME

TITLE

SUMMARY

SPEAKERS

TUESDAY 18TH OCTOBER 10.30 – 11.00

FUTURE GUEST

The Future Guest unpacks and distils the evolving needs and priorities of tomorrow’s consumer.

Anchored in the travel and hospitality sectors – and contextualised against unfolding social, cultural, technological and environmental shifts – this industry trend explores the empowered customer journey, new luxury travel, hospitality with heart and modern families on-the-move.

Dr Antonia Ward – Global Head of Advisory, Stylus

11.45 – 12.30

HEALTH IS THE NEW WEALTH

Amenities are undergoing major changes as fitness and wellbeing become attractions to rival drinking, dining and nightclubbing. But how many boot camps, freshly-pressed juices and mindfulness classes do guests really want? Our panel rifles through the latest research to find out. Best for: spa managers, food and beverage directors, marketing directors.

Berni Hawkins – Management Consultant, Hawkins Muiderman

Get some real work done at the sharp end of our seminar schedule. We’ll look at the latest trends in treatments, operational practices and innovations to make your wellness and lifestyle operations sleeker, smoother and thriving at maximum efficiency. Best for: finance directors, operations directors, owners, general managers, asset managers, spa managers.

Anna Hubbard – National Partnerships Manager, Good Spa Guide

Paying attention to detail in the bedroom is the direct route to your guests’ hearts. Learn how to anticipate new technology requirements, and be up to speed with fast-moving lifestyle trends, to ensure your room services are on the button. Best for: rooms division managers, marketing directors, housekeeping managers, general managers, sales directors.

Michael Northcote – Editor, Hotel Owner

12.45 – 13.30

14.30 – 15.15

SPA BUSINESS MASTERCLASS

IMMACULATE BOUDOIRS

Amanda Barlow – Managing Director, Spiezia Organics Charlotte Evans – Group Publishing Director, Conde Nast Pete Cohen – Motivational Speaker, Mi365 Limited

Alex Hurt – Spa Director, Weavers’ House Spa @ The Swan, Lavenham Helen Merchant – Director, Helen Merchant International Spa Consultants Victoria Rickett – Spa Manager, Rockliffe Hall

Bronwyn de Cholewa – Director of Hotels, Sky Lorraine Dale – Chairman/Head Housekeeper/ Master of The Household’s Department, UKHA/ Windsor Castle Fiona Duncan – Travel journalist, The Telegraph and Sunday Telegraph Georgie Pearman – Co-owner, Lucky Onion

15.30 – 16.15

THE ENTREPRENEURIAL MINDSET – CREATIVE THINKING FOR NEW REVENUE

Staying alert to new revenue possibilities is what really makes a difference in today’s fluid marketplace. Learn how to think like the brightest entrepreneurs, ‘making lemonade from lemons’, finding opportunities in unlikely places, plus getting the most out of your facilities and people. Best for: owners, finance directors, asset managers.

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Lauran Bush – Senior Consultant, EP Business in Hospitality Jemma Prittie – Founder and CEO, Solar Events Bettina Campolucci-Bordi – Founder, Bettina’s Kitchen

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WELLNESS & LIFESTYLE STAGE TIME

TITLE

SUMMARY

SPEAKERS

Keen to establish a wellness centre? We’ll take you through the various options available, from outsourcing to curating a unique spa in tune with your hotel’s own distinct personality.

Best for: owners, finance directors, spa managers, asset managers.

Brian Hunter – Director, BHSL Concepts

WEDNESDAY 19TH OCTOBER 10.45 – 11.30

FINDING SANCTUARY: HOW TO SET UP A SPA

Amanda Barlow – Managing Director, Spiezia Organics Jill Russell – Spa Director, Ramside Hotel & Spa Mark Chambers – Managing Director, Eden Hotel Collection Mark Boler – CEO, The Mere

12.00 – 12.45

13.30 – 14.15

15.30 – 16.15

SPA DESIGN: WHAT HEAVEN LOOKS LIKE

Join our design experts for inspiration from the cutting edge of spa culture. Find out how aesthetics and products are evolving, and create your own Utopia. Best for: spa managers, owners.

Beverley Bayes – Director, Sparcstudio

CLEAN BILL OF HEALTH: SPAS AND BUSINESS

Making your spa profitable can be complex.

Revenue is tied to the hotel and its occupancy, plus you must market to the local community, source the right partners, and establish a brand in its own right.

Sounds complicated? Our panel has the answers.

Best for: finance directors, owners, spa managers.

Helen Merchant – Director, Helen Merchant International Spa Consultants

Spa hotels offer respite for the neighbourhood too. Harnessing the power of neighbourhood custom can make a huge difference to your wellness centre’s success. From canny relationships with sought-after local wellness professionals, to creating a countryside oasis, our panel shares its mindful wisdom. Best for: spa managers, marketing directors, owners, revenue managers, social media teams.

Nick Holmes – Director, NHC Management

DAY PASS TO PARADISE: SPAS AND THE LOCAL COMMUNITY

Seminar programme correct at time of print. Please check our website for latest updates.

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Liz Holmes – Director, Commercial Spa Strategies

Alistair Johnson – Director, Spa Creators Simon Kerr – Chief Marketing Officer, Yoo Hotels Lina Lotto – Spa Director, SenSpa at Careys Manor

Dave Courteen – Managing Director, Mosaic Spa & Health Clubs Abi Wright – Founder and MD, Spa Breaks Tammy Kenyon – Spa Director, Herb House Spa, Limewood

I N D E P E N D E N T H OT E L S H OW 2016

AWARDS The Independent Hotel Show awards in association with Sky return for a 5th year, celebrating the career and contribution of the Independent Hotelier, and the most Outstanding New Hotel to have opened within the last three years.

Vote for your favourite at www.independenthotelshow.co.uk/awards

INDEPENDENT HOTELIER

ANDREW WILDSMITH

IAN AND CHRISTA TAYLOR

Hipping Hall & Forest Side

The Abbey Hotel & Villa Magdala

PAUL MILSOM

RICHARD BALL

Milsom Hotels

Calcot Manor, Barnsley House, Lord Crewe, Painswick Hotel

CHARLES AND EDMUND INKIN

KATE LEVIN

EATDRINKSLEEP

OUTSTANDING NEW HOTEL

The Capital

THE LASLETT

PENALLY ABBEY

SOHO FARMHOUSE

THE PIG AT COMBE

PADSTOW TOWNHOUSE

THE ROYAL OAK, SWALLOWCLIFFE

Enjoy your refreshments at the Awards courtesy of Nyetimber I N D E P E N D E N T H OT E L S H OW.CO.U K

I N D E P E N D E N T H OT E L S H OW 2016

PARTNERS The Independent Hotel Show is proud to be working with a host of leading partners brought together to help us deliver you the most successful show to date.

COMMERCIAL PARTNERS

MEDIA PARTNERS

INDUSTRY PARTNERS

H

SPA

Hospitality Finance, Revenue and IT Professionals

DESIGN PARTNERS

I N D E P E N D E N T H OT E L S H OW.CO.U K

I N D E P E N D E N T H OT E L S H OW 2016

ENTRANCE/EXIT

6

7

11 12

N O ST VA AG T E ION

10

15a 28

34

IN

16

15

14

13 13a

REGISTRATION

30 29

19

17

18

27

26

21

20

25

24

38

39 40

41 42

58

54

61

62

57

55

84

88

80

81

84a 84b

90

109

108

107

104

106

105

135 135a

134

137

136

73

72

37

63 67

74

68 66

77b

77a

75

77

CAFE

60

64

78

78a

78b

79

43

44

52

51

46

50

48

50a

93

91 92a

45

94

100

96

92

101

110

PRESENTED BY

85 102

THE HUB 127

130

131 132

130a

22 23

36

35

9

8

1a

1

2

3

4

138

103

142 143

157

156

157a

158

156a

170

159

151 153

174 175

148

150

152

147

176 178

145

144

180 181

190

184

GUEST LOUNGE

187

188 191

195

199 205 206 207

198

204

197

194

192

232

233

234 234a

235

Press Suite

228

CAFE 229 230a

1d

9b 29c 2

227

22

220

225a 1c 1g 23 23 1b 31f 2 1a 31e 2

223

225

23

218

222

23

221

1

219

217

23

213

216

23

214a 212

215

220a

1a 21 1

21

214

236

S17

229a

S8 272

251

252

242 243

245

244

243a

244b

265

264

314

310

314a

306

287

288

301

303 304

289

296

321

311a

302

313

313a 316

317

295

322

323

324

325 326

247

Independent Hotel Show Awards in association with

S1

238

S2

239

S3

240

S4

241

S5

247a

248

248a

241a S7

S10

S18 S9

S19 S20

S11

S12

S21 S22 S23

S13 S16

S14 S15

S24 S25

249 249a 249b 249c 249d 249e

294

Media & Partner Pavillion 240a

Official Tea Partner

302a

290

RES T AURANT

237

302b

311 312

291 292 293

283 284 285 286

307

308 309

1a

276

263

9a

278

267

30

AWARDS 281a 281 HALL OF FAME 281b 281c

274 275

30

266

277

Innovation Stage in Partnership with

245a 245b

262

BU SINESS THEATRE

282

268

246

DESTINATION SPA

273

250

261

4d 24 4e 24 4c

270

24

271

320

209 208

NEW KIDS ON THE BLOCK

Business Theatre in Partnership with and Official Coffee Partner

Power Breakfast

Official English Sparkling Wine Partner

I N D E P E N D E N T H OT E L S H OW.CO.U K

M1 M2 M3 M4 M5 M6 M7

The Hospitality Interiors Hub

WELLNESS & LIFESTYLE STAGE

I N D E P E N D E N T H OT E L S H OW 2016

PRESENTING 300 OF THE BEST SUPPLIERS COMPANY NAME

STAND

AMENITIES & TOILETRIES Aslotel Ltd Brabantia Bramley Products GFL S.A Guest Supply H2K Skincare of Harrogate Hotel Complimentary Products Mitchell and Peach Must Have Bins Noble Isle Out of Eden Walter Geering

27 36 265 225a 107 156 2 281b 108 197 81 322

AUDIO & ENT Airwave Europe Airwave Europe Ltd Aria Telecom Ltd Atmo Select Audio Logic Forbes Professional Music In Every Room Quadriga Worldwide Ltd Ruark Audio Ltd Sky Business T3 Photobooths Veritais

232 68 301a 148 231a 43 249 158 136 228 244b 134

BEDS, BEDDINGS & LINEN And So To Bed Bed Factory Contracts Beds Feather & Black Harrison Spinks Beds Harwood Textiles Hypnos Beds Mattison Contract Beds Naturalmat The Fine Bedding Company The Fine Cotton Company Volga Linen

85 57 14 306 S7 20 54 198 221 243 144

BUSINESS, LEGAL & FINANCE Advocata Hotel Solutions Business Management Associates Cooke & Mason plc RBS The Hotel Management Company

214a 244c 274 307 205

DESIGN & DECOR ABDA Design Consultants Abraham Moon & Sons Ltd Andrew Martin Apple of Amber Arnold Laver & Co Arq – A ATADesigns Bridgman BushBoard Ltd Calico Interiors Carved Wall Art Cavalier Carpets / Renew CFG Furniture Coach House Concept Contracts Concorde BGW Crosswater Ltd Dar Lighting Group Duresta Upholstery Ltd Dyke & Dean Eaton Square Elstead Lighting Ltd Ena Shaw Faunart Fibo Gallery Direct GP & J Baker Graduate Collection Hotel Art Group

13a 45 127 4 104 231b 9 92a 195 18 230a 102 1a 17 151 314a 12 24 150 143 64 51 96 244d 188 170 16 74 75

COMPANY NAME

STAND

COMPANY NAME

STAND

COMPANY NAME

Hurlingham The Bath Company I & JL Brown James Hare Jameson Seating Ltd Kobe Libra Life of Riley Linwood Fabrics & Wallpaper LOMBOK Lumea Liquid Wax Candles Melin Tregwynt mfuk Design & Furniture MultiPanel Nadine Jabi Oasis Interior Landscaping One World Trading Park Grove Design Paton Develoments Ltd Pekalp of London Ltd Playforce R Hamilton & Co Ltd REH Kennedy Rondeau Leisure Sandringham Carpets Sarah Burghard Designs Searchlight Sim Frame Smart Fire UK Sofa.com Stage Systems (Havelock Europa PLC) Style Contracts Style Matters Taplanes Ltd The David Knight Collection The Modern Garden Company Titley & Marr Treniq Trevira GmbH TWP Designs Vaughan Lighting Vicaima Ltd Vincent Sheppard William Holland Willis Gambier (UK) Ltd Wilton Carpets Wychwood Design

236 84 50 110 26 101 264 21 277 6 152 88 94 312 323 190 106 142 52 77 261 46 159 62 61 92 245 48 60 219 103 184 11 23 34 15a 8 30 77b 19 199 157 320 39 222 145

Artmenu Factory SRL Forbes Group Ltd IOH Branding La–Eva Menu Shop Europe Ltd Signature Aromas Teloman Products Ltd

37 1 93 301 229a 73 78a

RECRUITMENT & TRAINING

FOOD & DRINK AQ Bottled Water Birchall Tea Chambord Chef in a Box Cocoa Cream Compass Group Doisy & Dam Eau De Vie EcoPure Waters Euro Food Brands Ltd Franklin & Sons Ltd Joe’s Tea Company Lynx Purchasing Nespresso Novus Tea PK Trading Ltd PMD Tea Prince & Sons Tea Company Printed Chocolates T2 teapigs The London Jam Factory Vivreau Ltd Westaway Sausages Ltd Zerica Zummo London

41 50a 211a 262 229c 275 266 90 268 157a 246 311 42 180 130a 288 137 263 109 314 55 231g 28 296 231c 218

GENERAL HOTEL PRODUCTS Actus Hangers Aroma Company Ltd

245a 309

HOTEL SUPPORT SERVICES Beacon Purchasing British Bug Control CleanBrands Distinctive Diversey Care DressCode Ltd Ecolab Energy Renewals FASHIONIZER Girbau UK Heirloom Waistcoats Ltd Imprint Plus Ltd JG Environmental JLA Ltd Johnsons Stalbridge Linen Services Lsi Energy Luxury Design Italy Ltd Lyn Oakes Merlin Environmental Miele Professional NT Security Opal Gas Ltd Supplies House The Energy Brokers/The Water Buyers Tony Team TOTAL GAS & POWER TwinCopyPrint Solutions Vectair Systems WGC WS Uniform XCVI Xeros Cleaning

212 135a 278 302b 310 77a 238 231a 3 S3 40 302a 156a 295 58 239 231 42 15 276 66 138 291 231a 281a 313a 249e 247 244 135 13 S12

MARKETING & BRANDING Bug House Films Conde Nast Johansens Custard Communications Customer Happiness System Enjovia Ltd Gift Voucher Brilliance Ginger Juice Great National Hotels & Resorts Groupon Getaways Leonardo Red Photographic Sawday's Select Registry STR Global The Good Hotel Guide Trivago Umi Digital Wired Media

229B 290 235 292 308 311a 309a 72 223 252 80 208 234 313 175 220 7 147

MEDIA & ASSOCIATIONS AA Hotel & Hospitality Services BCFA Boutique Hotel News Boutique Hotelier Gold Key Media Good Spa Guide HOSPA Hospitality Interiors Hotel Business Hotel Designs Hotel Owner Inn Places The Master Innholders The Tourism Business VisitEngland

294 176 272 M1 267 M7 225 M3 M5 M6 293 326 234a M2 204

STAND

(my) hr director Beyond Theory The Springboard Charity

29 153 M4

RESTAURANT & BAR A3 Solutions Agentia UK Caterbox Dometic Group HK (Kitchen and Bar Solutions Ltd) LSA International Marco Pierre White Restaurant Franchising Nelson Catering Equipment Nisbets Pro Auction Ltd Sterling foodservice design

105 270 289 243a 215 187 100 132 44 303 249b

SPA & WELLNESS Aromatherapy Associates BC Softwear Crown Sports Lockers DaleSauna Ltd Ellisons Inline London Matrix Fitness Mosaic Spa & Health Clubs Premier Software Solutions Spa Creators Sparc Studio Design & Consultants Spiezia Organics Ltd

S1 S8 S11 S4 S22 S18 S23 S20 S25 S14 S17 245b

TECHNOLOGY & SOFTWARE AccuBook Agilysys, Inc Alacer Software Limited Allegion (UK) Ltd Availpro Avenue9 Avvio BookingSuite Brilliant Hospitality CURB eviivo Group RevMax Guestline High Level Software Hoist Group Ltd Hotel Perfect Ignitus Ltd iHotelligence IP Office Ltd Keystep Solutions Little Hotelier Miller Waite Ltd My UK Travel mycloud Hospitality Net Affinity NewBook PMS NFS Technology Group Onity Oracle Hospitality Orbiss Ltd RateGain Resdiary Review Pro RMS SALTO Systems Staah The Information Factory Tierney's Travel Tripper VDA UK Ltd Vertical Booking

281 240 250 131 227 194 178 35 84b 231f 10 273 63 38 229 207 214 211 231d 220a 78 251 209 181 213 84a 217 216 91 67 130 78b 192 79 25 22 174 304 271 302 244e

Correct at time of print

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