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LEGAL AND IR
NATIONAL
Classification levels and higher duties under the General Retail Industry Award It is important to understand the different classification levels under the General Retail Industry Award (the GRIA) so as to best apply them to employees. This will ensure wages and entitlements are paid correctly. It is important to be aware of how the completion of higher duties are treated under the GRIA to avoid underpayment risks. Under the GRIA, employees are classified in several different categories that outline their responsibilities and experience. There are 8 categories outlined in the Award as follows:
LEVEL 1
• Someone new to working in retail with limited relevant experience who performs basic duties within your business
• E.g. Store assistant • Someone working at a higher level of skill than level 1, but not yet performing the duties of a LEVEL 2
LEVEL 3
level 3 employee.
• E.g. Experienced store assistant • Employees at this level might be required to perform tasks such as supervising others, being responsible for security of cash and/or opening or closing a store.
• E.g. A shift supervisor or shift manager
LEVEL 4
• Employees at this level might be required to: » Manage a defined section or department of the store » Be responsible for stock control » Be responsible for buying or ordering of stock » Supervise up to 4 staff, including themselves Employees at this level may be trade qualified. • • E.g. An employee who manages the dairy department and orders the stock for the dairy section on a weekly basis; a butcher
LEVEL 5
• Someone working at a higher level of skill than level 4, but not yet performing the duties of a level 6 employee.
• E.g. Tradesperson in charge of other staff within a section or department
LEVEL 6
mga.asn.au | Aug 2022 | Edition 4
• Employees at this level might be required to: » Supervise 5 or more employees, including themselves » Manage a shop without departments or sections » Provide assistance to a shop manager in a shop with departments or sections • E.g. A section or department manager in charge of 5 or more employees
