IIABL 2022 March Newsletter

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FIRST LOOK: ACT 'MFA' Survey ACT Survey Report

The regulatory and security requirements around MultiFactor Authentication – or 'MFA' – are beginning to impact all of us in one form or another. ACT is receiving input from agents and other stakeholders that in response to cyber regulations from bodies like Gramm-Leach-Bliley, NY DFS and the NAIC Model Security Law, businesses are instituting MFA in various ways. One MFA example is as agents try to access their agency's carrier portal. Vendors such.

as management systems are also instituting MFA in various forms. Agencies themselves are implementing MFA login confirmation. We're clearly at a critical inflection point with MFA in our distribution channel. To that end, our goal is to gain insights separately from our carrier, agency, and vendor stakeholders on the current state of MFA implementations. Of the myriad issues and actions needed to address


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