IELA REPORT Magazine - Edition 97 - June 2022 by IELAassociation

IELA REPORT 97

SPRING 2022

T H E J O U R N E Y

T O N E T

Z E R O C A R B O N

PROJECT LOGISTICS DOSSIER

BRUGES 2022 37th IELA CONGRESS & 9th IELA PARTNERING EVENT

OPERATIONS SUMMIT POST EVENT

THE IELA BOARD OF MANAGEMENT

Edition published on June 2022

Content

Exclusively digital edition

IN THIS ISSUE

CHAIRPERSON

Guido Fornelli

4 NEW MEMBERS

TALENTS

Congratulate our

Talents

9th IELA PARTNERING EVENT PREVIEW EVENT

INDUSTRY NEWS

Board Functions

37th IELA CONGRESS

PREVIEW EVENT CONTENT

PROJECT LOGISTICS DOSSIER

50 90

IELA WORKING GROUPS

MEMBERS NEWS

IELA GENERAL ASSEMBLY CANDIDATES

4th IELA OPERATIONS SUMMIT POST EVENT

guido.fornelli@expotrans.net

VICE CHAIRPERSON

Sandi Trotter

strotter@twigroup.com

TREASURER

Daniel Mithran MEMBERS

daniel@jim.com.my

Sudhir Dhavan

sudhir@rogersworldwideindia.com

Matthias Dornscheidt

matthias.dornscheidt@dbschenker.com

Alexandra Erdmann

alexandra.erdmann@swiss-expologistics.com

David Palomo

david.palomo@smlog.fi

Jacqui Nel

ef-gsm@ef-gsm.co.za

Christoph Rauch

christoph.rauch@btg.de

Bas Wiendels

bas@valverde.nl

THE COMMITTEE CHAIRPERSON

Ravinder Sethi

ravi@rogersworldwideindia.com

MEMBERS

Greg Keh

gkeh@twigroup.com

Lena Ericson

lena@onsitegroup.se

EXECUTIVE OFFICER - IELA SECRETARIAT

Elizabeth Niehaus

elizabeth@iela.org

HONORARY MEMBERS

NEWS & MOVES MEMBERS LISTING

No part of IELA World may be reproduced, stored in retrieval systems, or transmitted in any other form, or by any other means, electronic, mechanical, photographic, recording or otherwise without the prior written permission of the publisher. The contents of IELA World are subject to reproduction in information storage and retrieval systems.

Stephen J. Barry (deceased, 2018) Ron Berry Hans R. Brauchli (deceased, 2021) Karl Buehler (deceased, 2015) Thierry Demeure Ernie Droessart (deceased, 2009) Mariane Ewbank Dieter Fraeulin Greg Keh Achim Lotzwick Robert Moore Jean-Paul Moser Christoph Rauch Klaus Rauch (deceased, 2001) Ravinder Sethi EDITOR & ADVERTISING

Elizabeth Niehaus

OUR MEDIA PARTNERS

ielareport@iela.org

IELA SECRETARIAT

TQ Consulting GmbH

SKILL, 2

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RESKILL

UPSKILL

Lindenhof 6, 6060 Sarnen, Switzerland T: +41 41 661 1718 F: +41 41 661 1719 W: www.iela.org

DESIGN

Stella Cimmino

stellacimmino@fibertel.com.ar

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Ch a i rpe r s o n ’s C or n e r •

Dear Friends, Colleagues and Partners, Finally, we will shortly be able to meet in person in Bruges for our 2022 Congress. After two difficult years my tenure is coming to an end. I will never forget both this experience, which was basically digital for me, and the rest of the board members with whom I had the privilege to work during this period. I think we can all be very proud of what our Association and our members did to overcome these difficult times and, moreover, how we played a great role in demonstrating the resilience of the exhibition industry. Today, the first challenge for our industry is to attract exhibitors and visitors back to physical events after 24 months during which we all got used to communicating and acquiring business more and more through digital platforms. In this context, our capability to be even more reliable and efficient than in the past will be key. We’ll have to understand how to deal with the increasing costs caused by the pandemic and now also by the war. In more general terms, the growth in labour and energy prices which are putting a strain on our companies. In spite of the dramatic drop in reliability for either air or sea freight, continuing to deliver excellent quality to our customers will be fundamental and achievable only thanks to a higher level of cooperation among agents. Working together will be of utmost important, more than ever, and I’m convinced that the IELA platform will play a key role in this. The inevitable exodus of professionals from our industry has resulted in a significant turnover of

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staff in our companies. Within this framework, the training of new recruits will therefore have even greater importance in the near future. During the last 2 years, I believe IELA progressed well in delivering pertinent content. Colleagues participating in online courses benefitted greatly from this and IELA is on track to go even further in the next few years. The second challenge is sustainability. As IELA, we cannot but look favourably at the “Net Zero Carbon Events” initiative, connected to programmes like the United Nations’ Sustainable Development Guidelines (UNSDGs) and directly related to the event industry. We will make a concerted effort to engage the participation of our members and make our voice heard. Bruges offers the opportunity to close all work done recently, to improve our statutes based on the experience acquired over the last five years and also to facilitate greater active participation in association life through a rotation criterion within the board. Association life is born and develops above all by means of the WGs who are actively preparing their sessions in view of the congress. I hope you will all contribute to them during the work days and especially in the coming months in order to develop projects together. During the Congress an update will also be given on both the Data Room and Mediation Programme projects which have already been discussed several times in the past. Challenging times are expecting us ahead but I’m sure our resilience and our passion will make it possible for us to adapt to the new market endeavour. Last but not least, I hope that when we meet in June, peace and common sense will have finally prevailed. In the meantime, my thoughts and prayers go out today to those who have suffered and are suffering in these dark hours. t

IELA CHAIRPERSON

Guido Fornelli

T. +39 06 65004846 E. guido.fornelli@expotrans.net

Guido IELA CHAIRPERSON 2020-2022

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LEMAN A/S

DENMARK Ventrupvej 6 2670 Greve +45 33434200 Mr. HENRIK NYGAARD HANSEN Exhibitions & Projects

henrik.nygaard@leman.com

www.leman.com

Why have you joined the Association?

LEMAN has been working with events for a long time. As a matter of fact, it’s been 25 years, not as an on-site operator, but working with all exhibition related activities mainly within Europe. By becoming a member of IELA, we are convinced that we will enhance our Business activities and put LEMAN on the IELA map. Hopefully it can be a bridge for connection with new partners and development(s) in new markets. Now is the moment to join the best Exhibition organisation IELA in order to optimize, expand the horizon and seek new exhibition paths.

In what way is your company an interesting asset for the IELA Family?

I am certain that the LEMAN Group will bring a fresh alternative to Event logistics to and from Denmark but also to Finland. Our Business Event Manager Heikki Mattola, who has a long exhibition career in IELA terms, wants to put LEMAN on the exhibition map.We hope it is ok to mention that LEMAN has just opened its seventh office in China expanding our presence to get even closer to customers and future exhibition partners in emerging Asia. All in all, we look forward to extending our reliable and professional service, not just for a better overall service but to offer a great 24-7 service round the clock.

What are your expectations from joining the 2022 IELA Congress?

It is a great way to familiarize ourselves with IELA itself and know how the organisation works.

TEAM Mr. HENRIK NYGAARD HANSEN Exhibitions & Projects henrik.nygaard@leman.com

Ms. ANNE SEIER Exhibitions & Projects

anne.seier@leman.com

Mr. BO JORGENSEN Exhibitions & Projects

bo.jorgensen@leman.com

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As the first Congress and Partnering Event, we believe it is a great opportunity to hear the latest news from agents and of course to meet up. We might have been working together for many years now but we have never had the chance to met!

ABOUT US:

LEMAN is a privately-owned Danish company founded in 1900. LEMAN helps customers all over the world with their transport and logistics needs. Regardless of the size of the job, the aim is always the same: to compose a solution that best serves the interests of the customer in terms of time and price. This requires experience, flexibility and creativity. We offer a worldwide full-service package of customs clearances, handling of goods, warehousing, as well as all transport by sea, air, road and courier with any special requirements (Fixed delivery, temperature, special handling, pharma, projects, lifting, crating, outpacking, residential deliveries etc.). t

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N ew Me mbe r •

TRANSMEL OVERSEAS

MOROCCO 2 rue d’azrou roches noires CP 20300 Casablanca +212 5222 44 208 Mr. REDA MELLAKH Managing Director

reda@transmel.ma

www.transmel.ma

Why have you joined the Association?

I participated in the Partnering Events in San Francisco and Venice. This experience was so interesting at many levels that I absolutely wanted to become a member. This will help our company as IELA has a great international network and is the most important network for events in the world. We will also be keeping informed about industry updates through membership in the association. Meeting people from different countries & cultures and dealing with the most important freight forwarders in the world are of course other important factors which motivate me to join the IELA network.

What makes your company an interesting asset for the IELA Family?

Our group is one of the leading companies in Morocco in Transport & Logistics with more than 70 years of experience. Our experience, seriousness, image and lobbying in the transport industry of our country can reassure the members to collaborate with us. There are only 2 companies in the country that have departments or subsidiaries specialising in Events & Exhibitions for both import and export, and with all the services that accompanies this.

What are your expectations from joining the 2022 IELA Congress?

TEAM Mr. MOHAMED AMINE QUASSIM Head of Fairs & Events ma.quassim@transmel.ma

Mr. ASSIA KARTI Senior Fairs & Events assia@transmel.ma

• Meet people from the IELA board and share experiences with its international members. • Join the largest event & exhibition network in the world with regular industry updates. • Have access to & develop business with the best international freight forwarders. • Share ideas, enhance business opportunities & develop new markets, including potential membership for IELA in other African countries. • Join the IELA family with confidence and transparency as a future business partner. • As a leader in Transport & Logistics in Morocco, we can help all members to develop business and investment in our fast-developing country in the future.

ABOUT US:

Transmel Overseas is a subsidiary of Transmel Group (a family Group and one of the leading companies in Morocco in Transport & Logistics with 70 years of experience). This subsidiary was created to be specially dedicated to Freight Forwarding and to the world of Events (Fairs & Expos). With its vast experience, Transmel Overseas offers a wide of services, advice and solutions in International Transport, Events, Transit and Logistics. t IELA}}REPORT97

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• Mem bers News

R E T U R N

R E C O V E R

R E C O N N E

A PPO INT M ENT

AEL VIETNAM SOLE OFFICIAL FORWARDER FOR VIMF 2022 AEL - Asia Expo Logistics is proud to be appointed as the sole official forwarder of the series of VIETNAM INDUSTRIAL AND MANUFACTURING FAIR 2022 (VIMF) by the organiser OMG. VIFM will be held throughout the 3 regions of South, Middle and North of Vietnam in Binh Duong, Da Nang and Bac Ninh with the participation of domestic and international enterprises on the largest scale ever. VIMF 2022 is an international industrial exhibition in the form of a roadmap held in the Industrial Complex. Suppliers of machinery, spare parts, equipment, technology and process solutions necessary for the automobile, electronics, machinery, textile, footwear and high-tech industries connect here with related manufacturers. t AEL - ASIA EXPO LOGISTICS, VIETNAM HAI YEN E: yen@aelvn.com W: www.aelvn.com

A PPO INT M ENT

BTG MESSE SIGNED A NEW CONTRACT WITH MESSE AUGSBURG BTG Messe-Spedition GmbH is pleased to announce that Messe Augsburg has signed a new contract with BTG as their Sole Official Freight Forwarder and Handling Agent. BTG has been acting as official freight forwarder for all shows for 20 years now and supplies scissor lifts, cherry pickers, etc. and entirely manages Hall 3a. Two major shows have taken place back-to-back in March and April – Grindtec, the international trade fair for grinding technology, and Interlift, the world’s leading trade fair for elevators. BTG is pleased to serve all the exhibitors and looks forward to upcoming years as service partner of Messe Augsburg. t

BTG MESSE-SPEDITION GMBH, GERMANY CHRISTOPH RAUCH E: Christoph.Rauch@btg.de W: www.btg-messe.de

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R E S K I L L

R E N E W

R E I M A G I N E

Mem bers Ne w s •

APPO IN T M EN T

EF-GSM SOUTH AFRICA APPOINTED PREFERRED SUPPLIER FOR PROPAK 2022 EF-GSM South Africa was privileged to be appointed by the Organiser, Montgomery, as their Preferred Supplier to Propak Africa 2022, March 08-11th 2022. “It was such a great experience to walk onto the show floor & feel that life was back to normal again. We had a feeling of gratitude in being able to see so many of our friends & colleagues working on the Event. Monelisi, our Project Manager, worked tirelessly with our Team to make this event a success for us.“ explained Jacqui Nel. As Les Brown says, “you don’t have to be great to get started, but you have to get started to be great.” Jacqui concluded “We are so grateful to those who have supported us in being able to get started!” t EF-GSM, SOUTH AFRICA JACQUI NEL E: ef-gsm@ef-gsm.co.za W: www.ef-gsm.co.za

read more!

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R E I M A G I N E

Mem bers Ne w s •

S U STA IN A B ILIT Y

CLAMAGERAN RENEWS ITS CERTIFICATION ISO 20121:2012

Clamageran Expositions using Electric and Hybrid forklifts at Maison et Objet 2022.

Already certified ISO 20121:2012 in 2015, Clamageran Foirexpo has successfully passed its 2022 certification renewal audit and is proud to continue to operate a sustainability management system for trade shows and events for transportation, on-site handling, storage of materials and customs. Its key priorities are to optimize waste management and reduce carbon footprint, improve the well-being of its staff, better control the environmental impacts related to their activity by using electric and hybrid forklifts, and continue the training of forklifts operators in eco-driving.t

CLAMAGERAN FOIREXPO, FRANCE LOUISE VIGLIANDI E: l.vigliandi@clamageran.fr W: www.clamageran-expositions.fr

S U STA INA B ILIT Y

WEL CERTIFIED WITH ISO 20 121 WEL World Exhibition Logistics is thrilled to announce that their commitment towards sustainable development was rewarded with the attribution of the ISO 20121:2012 certification. This certification covers all 3 pillars of sustainable development - Environmental, Social & Economic - at the heart of their activities and management. More specifically, by applying a sustainable development policy, they commit to measuring the environmental impact of transport activity with a view to reducing this and raising awareness among customers. A culture of continuous improvement is implemented which is in turn at the service of the company’s performance and clients. WEL sets its priorities at maintaining an optimal level of security and promoting the well-being/development of its employees. t

WEL WORLD EXHIBITION LOGISTICS, FRANCE DAMIEN DAUSSY E: Damien.daussy@wel.fr W: www.world-exhibition-logistics.com

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• Mem bers Ne ws

RETURN - RECOVER - RECONNECT RESKILL - RENEW - REIMAGINE

HIGHLIGHT S

WE’VE REBRANDED, SO YOUR EXHIBITION IS NOTHING SHORT OF EXCELLENT Several IELA Members, CargoLive from Mexico, Waiver from Brazil, Chile, Colombia and Peru, and Rock-it Cargo USA, are now operating under a new brand: ROCK-IT GLOBAL

ROCK IT GLOBAL LOU KERPAN E: Lou.Kerpan@rockit.global USA KIM VALDES E: Kim.Valdes@rockit.global INTL W: www.rockit.global

Rock-it Global has rebranded, launching a new website and logo, harnessing over four decades of expertise in live event logistics from several worldwide brands, including Rock-it Cargo, Sound Moves, Waiver, Cargo Live, and Rogers Customs Broker. Grouped together as Rock-it Global, end-to-end freight forwarding and logistics services for all kinds of trade shows, exhibitions or live events are available by this team of specialists. t

HIGHLIGHT S

NEW BUSINESS UNIT IN TAMPERE, FINLAND Now moving on after the pandemic, the resilience of the industry is not waning but driving its members to develop new ideas and strategies. Suomen Messulogistiikka has adapted to the long- term disruption in activities by opening a new business unit in Tampere in mid-February. They invested in a new delivery truck and hired two new operating drivers to deliver food to a healthcare centre. This creates an additional new business activity. As the future brings changes, one learns to adapt accordingly. So now, with heads held high and looking forwards, the industry welcomes the reopening of exhibitions. t

SUOMEN MESSULOGISTIIKKA OY., FINLAND DAVID PALOMO E: david.palomo@smLog.fi W: www.smlog.fi

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TA LE N T •

Congratulate our

Talents

NEW STAFF

OUR TALENT IS OUR STRENGTH We are pleased to share with you some news about new job positions and new staff members within the IELA Membership.

Eemeli JOKELAINEN Project Manager

Congratulations!

eemeli.jokelainen@smlog.fi SUOMEN MESSULOGISTIIKKA OY, FINLAND

Suomen Messulogistiikka Oy is pleased to introduce their new talent to the team, Mr Eemeli Jokelainen. He is the new Project Manager who joined last August. He is a fanatic about logistics and has long experience in the event industry. His primary responsibility is domestic exhibitions. Eemeli likes to discuss about things so always catch up on the latest with him! t www.smlog.fi

STAFF RETURN

Andrea SOUZA Events Coordinator

andrea@fulstandig.com.br FULSTANDIG SHOWS E EVENTOS MC LTDA, BRAZIL

Fulstandig Shows e Eventos MC Ltda is pleased to announce the return of Andrea Souza as Events Coordinator. Andrea is going to respond for commercial and operations activities on trade shows, fine arts and entertainment. Andrea has over 20 years of experience in time sensitive logistics. We are all very happy and excited to have such skilled professional as Andrea in our team. Andrea’s testimony: “It’s really good to be back specially in times like these. I am beyond than grateful to work with Fulstandig again. We are living a new era and I can’t wait to see what the future will, doing what we like to do the most – make shows happen”. t www.fulstandig.com.br IELA}}REPORT97

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Dive

heart of globa & exh logistics Powered by OUR 2022 PROUD HOSTS

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f the al event hibition s industry

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• BRUGES22

fter three years without meeting in-person, we are thrilled, excited and just happy celebrating with you the uniqueness & power of meeting face-to-face.

During this year’s Congress, NET ZERO CARBON will take centre stage, discovering new concepts, opportunities & opening new conversations on the move towards sustainable operations. Why NET ZERO CARBON? The answer is that we can and must do better. And we can embrace change and challenges much better together as WE ARE IELA. During our congress we will also address how the NEW REALITY looks (volatility, uncertainty and complexity) which is affecting us every single day. We will discuss how our company can still shift, flourish AND do better in spite of the challenging world in which we are all living. This is also IELA! We look forward to experiencing the “Bruges Journey” together with you, continually keeping in mind our Congress/ Event Mantra:

TRANSITIONING TRANSC E NDING TRANSFORMING Be prepared to transcend and transform in T H E N E T Z E R O C A R B O N E V E N T transition! Let’s rock in Bruges!

Elizabeth t

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IELA EXECUTIVE OFFICER

Elizabeth Niehaus

welcome

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• BRUGES22

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why the koi? IT IS THE SYMBOL FOR PROSPERITY, LUCK, LOVE AND FRIENDSHIP. THIS IS EXACTLY WHAT WE NEED IN BRUGES AFTER 2 ½ YEARS OF PANDEMIC.

why the ivy? BECAUSE THIS IS SIMPLY BRUGES. FOR CENTURIES, THIS CLIMBING PLANT HAS ACCOMPANIED LIFE IN THIS BEAUTIFUL CITY DISTINGUISHED BY ITS CANALS, COBBLED STREETS AND MEDIEVAL BUILDINGS.

why Bruges? BRUGES Often dubbed the “Venice of the North”, the photogenic waterways and fairy tale architecture make Bruges one of the prettiest cities in Europe. Bruges’s stunning UNESCO World Heritage-listed Old Town is a medieval masterpiece, like an open-air museum where visitors can experience a rich concoction of Flemish architecture, art, history and food. Bruges wins sixth place in ‘small cities world’ category Condé Nast Traveler’s Awards “Close your eyes and picture a quaint European city, and Bruges just might be what comes to mind. One of the most famous and well-preserved cities on the continent, Bruges exudes charm from every cobblestone and canal. The Belfry of Bruges is hard to miss, towering 272 feet over the market square, but be warned that it’s a cramped 366 steps to the top if you choose to enjoy the view. For a more leisurely way to take in the sites, hit the water with a canal tour before sampling the wares at one of the city’s excellent breweries.” Condé Nast Readers’ Choice Awards 2021 Even before the coronavirus pandemic, Bruges opted for a sustainable tourism story and sees this award as a confirmation of the qualitative path that was taken. In this new story for tourism, the city explicitly opts for ‘better’ rather than for ‘more’. t

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• BRUGES22

your preliminary programme 37th

CONGRESS & GENERAL ASSEMBLY

The Official Event Hotel: CROWNE PLAZA BRUGES, BELGIUM

Monday

JUNE 27th 12:00 - 19:00

Congress Registration Hotel Lobby, Ground Floor (0 Label)

17:00 - 18:00

Induction Meeting INTRODUCTION TO FIRST-TIME PARTICIPANTS & NEW MEMBERS

Arnulf Room, Basement Floor (-1 level) HOTEL LOBBY

18:00 - 20:00

Photoshoot IELA Portraits Think about your LinkedIn profile! Our photographer can take a great professional portrait of you!

Hotel Lobby, Ground Floor (0 Label) 19:00 - 22:00

Welcome Cocktail IELA Congress

Sint Donaas Foyer, Basement Floor (-1 Level) Dress Code: Smart Casual Powered by R.E. ROGERS INDIA PVT. LTD., INDIA ARNULF ROOM

Tuesday

JUNE 28th 08:00 - 08:30

Registration to the General Assembly COMPULSORY FOR ALL VOTERS Hotel Lobby, Ground Floor (0 Level)

08:30 - 11:00

General Assembly

See details on page 32

Burgh Ballroom, Ground Floor (0 Level) 11:00 - 11:30

Coffee Break The Hotel Bar, Ground Floor (0 Level)

11:30 - 12:15

Working Group Meetings **Hybrid session Standards & Customs WG Burgh Ballroom, Ground Floor (0 Level)

HOTEL BAR

Membership WG Sint Donaas Room, Basement Floor (-1 Level)

**Hybrid sessions - all IELA Members not attending the congress can register here to attend online.

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S&C WG M WG

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OUR 2022 PREMIUM SPONSOR

OUR 2022 CONGRESS SPONSORS

SINT DONAAS ROOM

12:15 - 13:00

PREVIEW EVENT

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Working Group Meetings **Hybrid session Education & Training WG

E&T WG

Sint Donaas Room, Basement Floor (-1 Level)

Industry Relations WG

IR WG

Burgh Ballroom, Ground Floor (0 Level) 13:00 - 13:05

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General Assembly Closing Burgh Ballroom, Ground Floor (0 Level)

BURGH BALLROOM

13:05 - 14:00

Lunch Break Sint Donaas Foyer, Basement Floor (-1 Level)

14:00 - 16:00

Formal Networking Session - Part 1

Burgh Ballroom, Ground Floor (0 Level) Powered by FULSTANDIG SHOWS E EVENTOS MC LTDA, BRAZIL

16:00 - 16:30

Coffee Break The Hotel Bar, Ground Floor (0 Level)

16:30 - 18:30

Formal Networking Session - Part 2 Burgh Ballroom, Ground Floor (0 Level) Powered by FULSTANDIG SHOWS E EVENTOS MC LTDA, BRAZIL

18:40 - 19:30

IELA Road Runners Powered by ORPHEE BEINOGLOU INTERNATIONAL FORWARDERS S.A., GREECE

20:00 HOST DINNER - BREWERY DE HALVE MAAN

Departure to Host Dinner

(10‘walk)

Meeting Point: Hotel Lobby, Ground Floor (0 Level) 20:15 - 23:00

Host Dinner & Awards Night

Brewery De Halve Maan, Bruges Dress Code: Smart Casual - Flat shoes recommended.

programme

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• BRUGES22

your preliminary programme 37th

CONGRESS & GENERAL ASSEMBLY

The Official Event Hotel: CROWNE PLAZA BRUGGE BRUGES, BELGIUM

Wednesday

JUNE 29th 09:00 - 09:30

Opening Keynote Speaker THE BEST IS YET TO COME by Tim Cole, Austria Burgh Ballroom, Ground Floor (0 Level)

09:30 - 10:00

The Net Zero Carbon Events INITIATIVE THE PLEDGE + THE ROAD MAP + HOW TO GET STARTED by Christian Druart, UFI by Olivia Ruggles-Brise, Greenview, United Kingdom Burgh Ballroom, Ground Floor (0 Level)

10:00 - 11:00

IELA FORUM - Think Campus: The Net Zero Carbon TRANSITION

#ThinkDifferently THE VENUE OWNER PERSPECTIVE

by Pierre Darrason, ViParis, France THE CONTRACTOR PERSPECTIVE

by Clara Touillon, GL Events, France THE EXHIBITOR PERSPECTIVE

by Mputu Schmidt, Convergent Group, Belgium THE STAND BUILDER PERSPECTIVE

by Edwin van der Vennet, BeMatrix, Belgium THE ORGANISER PERSPECTIVE

by Sonia Prashar, MD Nürnberg Messe India Pvt. Ltd, India and THE LOGISTIC PROVIDER PERSPECTIVE Proudly represented by all IELA members on-site Be prepared to raise your voice and be an active part of this important discussion! Moderated by

Florent Jarry, AMR International Limited, France

Burgh Ballroom, Ground Floor (0 Level)

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Teaser #IELAbruges22 2022 IELA Congress & Partnering Event

11:00 - 11:30

Coffee Break The Hotel Bar, Ground Floor (0 Level)

11:30 - 13:30

The Big Brainstorm: THE FUTURE OF IELA Moderated by

Sandi Trotter, TWI Group Inc., Canada and Bas Wiendels, Valverde B.V., The Netherlands Burgh Ballroom, Ground Floor (0 Level)

13:30 - 14:30

Lunch Break Sint Donaas Foyer, Basement Floor (-1 Level)

14:30 - 15:00

The Industry Risk Agenda INSURANCE FOR FREIGHT FORWARDERS by Lina Jusatiene, RECOUPEX, Switzerland Burgh Ballroom, Ground Floor (0 Level)

15:00 - 16:00

The Industry Risk Agenda VOLATILITY IN AIR & SEAFREIGHT Tom Hautekiet, Port of Antwerp-Bruges, Belgium Bart Van Gils, The Agency, Belgium Moderated by

Alexandra Erdmann, Swiss Expo Logistics AG, Switzerland and Sudhir Dhavan, R.E. Rogers India Pvt. Ltd., India Burgh Ballroom, Ground Floor (0 Level)

16:00 - 16:15

Coffee Break The Hotel Bar, Ground Floor (0 Level)

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• BRUGES22

your preliminary programme 37th

16:15 - 17:15

CONGRESS & GENERAL ASSEMBLY

The Official Event Hotel: CROWNE PLAZA BRUGGE BRUGES, BELGIUM

Working Groups’ Outcomes Burgh Ballroom, Ground Floor (0 Level)

17:30 - 18:30

Congress Closure in the iconic Bruges City Hall

18:30 - 19:30

Partnering Event Induction Meeting Arnulf Room, Basement Floor (-1 Level)

19:30 - 22:30

Partnering Event Welcome Cocktail Sint Donaas Foyer, Basement Floor (-1 Level) Powered by TWI GROUP INC., CANDA and USA CONGRESS CLOSURE - BRUGES CITY HALL

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PREVIEW EVENT

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your safety is our We’re working closely with our partners

number one priority

VISIT FLANDERS

Our first responsibility is to you, our participants, our partners and our team. We’re 100% committed to your health, safety & well-being, in this return to face-to-face.

VISIT BRUGES

Our health and safety plan is designed to create the best show experience possible, one where you can safely and effectively do business.

Glossary

We cannot wait to welcome you to the IELA Congress 2022!

What is a “Carbon free” event? Carbon footprint is defined as the amount of carbon dioxide released into the atmosphere as a result of the activities of a particular individual, organization, or community.

HOW WE PRODUCE EVENTS REALLY MATTERS

What is a Green event? A green event is one in which its efforts are concentrated on using materials that reduce the ecological impact, for example holding it outdoors with recycled products. What is a Sustainable event? A sustainable event incorporates practices and actions that aim to reduce the negative environmental impact, benefit the receiving community and educate the attendees. t

what is the meaning of a sustainable event?

“Sustainability for events means taking action towards preserving our natural environment; promoting a healthy, inclusive society; and supporting a thriving economy”, according to the Events Industry Council. It has been confirmed that an event can be called a sustainable event if all the arrangements are made in such a way that they do not harm the environment. A minimum of energy and natural resources are used in order to create a minimum of general waste and greenhouse gas emissions. And here are some insights into how IELA will adapt its event plan to create a sustainable event: IELA is already working on several measures to reduce actively the waste and carbon footprint generated by the Congress. We look forward to sharing the journey with you, reporting our progress on the different sustainable initiatives and carbon footprint compensations. t

The association invites all delegates to take individual initiatives in the same direction, for example using public transport from Brussels airport to the hotel (public transportation= train + bus (stop Station Brugge Dijver)+ 4-min walk=1h40), carpooling when possible, etc. t

the event

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Why will you join? #IELAbruges22 B E L G I U M

World Exhibition Logistics is greatly honored to become the Platinum Sponsor of the 2022 IELA Congress & Partnering event for the first time. “As one of the leading companies in the field of specialized logistics, in France and all over the world, for almost 20 years (and over 100 years if we combine our team’s experience in logistics!), we know how important it is to maintain excellent relationships with our network,” said Patrick Rejaud, President & CEO. “We have been an active member of IELA International Exhibition Logistics Association since joining it, and have always sought to achieve excellence in the field, so being a sponsor means a lot to us.” “After a rough period for all of us for almost 2 years, we are sure that the IELA Congress & Partnering event will allow us to reconnect with our partners, build strong relationships with our agents around the world and expand our partnerships further.” explained Patrick when asked about why it is important for him to join #IELAbruges22. “Our team of 4 will be glad to meet you at the IELA BRUGES 2022. Join Us as We can’t wait to see YOU”! Patrick Rejaud. WEL WORLD EXHIBITION LOGISTICS, FRANCE - 2022 PLATINUM SPONSOR

Will you join the IELA Runners?

“After more than two years with the pandemic and not having been able to see our IELA partners and friends in person, and even more in this time with the current situation, not only of covid but also of how this world is really a mess, I firmly believe that it is THE BEST time to be able to see each other face to face. It is my wish to be able to see again the maximum number of partners and finally have the possibility of being able to give each other a big hug.” said David Palomo, IELA Board Member, when asked why will he join #IELABruges22. “See you in Brugge, a magical city for a magical re-encounter!”

David Palomo Sánchez SUOMEN MESSULOGISTIIKKA OY, FINLAND

Tuesday

JUNE 28th 18:40 - 19:30

IELA Road Runners Powered by ORPHEE BEINOGLOU INTERNATIONAL FORWARDERS S.A., GREECE

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#IELAbruges22

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• BRUGES22 • BRUGES22

See the Congress Delegate List

we make you smile & thrive IELA BELIEVES IN THE POWER OF RESPECT. IELA’S NEW CODE OF CONDUCT WISHES TO PROMOTE AND ACTIVATE THE INTEGRATION OF SUSTAINABILITY, EQUITY AND RESPECT FOR INDIVIDUALS & THE ENVIRONMENT IN ALL ASPECTS. THIS ETHOS WILL BE MIRRORED IN THE WAY WE PLAN, PRODUCE AND EXECUTE EVENTS, ALSO MOTIVATING EVERY SINGLE PARTICIPANT TO EMBRACE NEW MORE SUSTAINABLE & INCLUSIVE BEHAVIOURS.

Enabling connection This year’s Congress will be exceptionally affordable, with lower rate hotel accommodations, to make sure the maximum number of IELA peers can meet again. If you are planning to attend with more than 5 team members, please get in touch for special deals.

The event Location

CROWNE PLAZA BRUGGE The Official Event Hotel Burg 10 - 8000 Bruges - Belgium Phone: +32 50 44 68 44

is located in one of the oldest parts of Bruges City Center: Burg Square. The Burg square is one of the earliest inhabited places of the city. People settled here as early as in the second and third centuries of our era. In the ninth century, the count of Flanders chose the Burg square as his base of operation. Burg square was so named because of the fortress that Baldwin Iron Arm, the first Count of Flanders, built here in the 9th century. Although there is no trace of any fortress here today, the interesting mix of beautiful buildings that still exist on the square will take you on a journey through Bruges’ long history. When works started to build the Holiday Inn Crowne Plaza Hotel in 1988, the remains of the romanesque choir gallery were found. They are the remains of the cathedral that was destroyed in 1799. The gallery was integrated in the cellars of the new hotel. t

WEBSITE

Walking & Train Itinerary from Bruges Train Station

Our Event Hotel, the Crowne Plaza Brugge, 30

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to the Crowne Plaza Bruge.

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OUR PEOPLE

IELA Photo contest Powered by

S ISTIC LOG CTION IN A

PREVIEW EVENT

CS2022

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SUS TAIN IN P ABILIT RAC Y TICE

HYBRID SESSIONS

Watch the WGs video messages WORKING GROUPS

Join the Working group Sessions online if you cannot attend the congress in person The 2022 IELA Congress will take place 100% in person, except the Working Groups meetings which will be taking place as hybrid, with two different timeframes:

11:30 to 12:15

Standards & Customs WG Burgh Ballroom, Ground Floor (0 Level)

Membership WG Sint Donaas Room, Basement Floor (-1 Level)

S&C WG M WG

12:15 to 13:00

Education & Training WG Sint Donaas Room, Basement Floor (-1 Level)

Industry Relations WG Burgh Ballroom, Ground Floor (0 Level)

E&T WG

IR WG

Register now and join the meeting(s) on June 28th at 11:30 and at 12:15 When joining the session, you will be asked to access the breakout session that correspond with the meeting you want to attend. When the first meeting will be over, you will be invited to leave the breakout room (not the meeting) to return to the general session and access from there the second meeting. IELA}}REPORT97

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Tues day, J un e 28 th 2022 BURGH BALLROOM, CROWNE PLAZA BRUGGE, BRUGES, BELGIUM

HOW TO VOTE if you ARE NOT ATTENDING the GA In case your company will not be attending our Bruges Congress, you may be represented at the General Assembly by another member. Please note however that a member cannot represent more than one proxy in addition to his/her own vote (Article 18 in IELA Articles of Association) so do not wait to contact your representing Member.

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• Please download the Proxy and complete with the necessary information (See invitation sent by Elizabeth Niehaus on May 27th or go to the Private area / General Assembly 2022 and download the ﬁle) • Contact the IELA Member who will represent you. Here is the link to the current participant list: + link • Send your proxy letter to the representative you have chosen. (each member can represent only 1 company). • The Member you have chosen prints and presents your proxy when registering for the General Assembly on Tuesday, June 28th (8:00am-8:30am) in the Crowne Plaza Brugge hotel lobby.

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General A s s em bl y 2 0 2 2

Click here to view the IELA By-Laws

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GENERAL ASSEMBLY & ELECTIONS Tuesday, June 28th 2022 –

BURGH BALLROOM, CROWNE PLAZA BRUGGE, BRUGES, BELGIUM

Having registered for the Congress on Monday, June 27th, it is imperative that all participants for the General Assembly & Elections register additionally for the General Assembly. This takes place on Tuesday June 28th from 08:00 - 08:30 in the event lobby at the registration desk. Registration only for the Congress does not deliver the “voting power” for the GA. If you are representing another IELA Member that could not join us in Bruges, please remember to bring along the signed proxy form you have been appointed to vote for. Voting rights for not attended Members will not be granted to you without this document. The day’s programme will start at 08:30 with the Welcome Address and the New Members Introduction. The General Assembly and the voting will begin at 09:00.

All IELA Members will vote the following: a)

NEW IELA CHAIRPERSON (by secret ballot)

NEW MEMBERS OF THE COMMITTEE (by secret ballot)

NEW MEMBERS OF THE BOARD OF MANAGEMENT (by secret ballot)

EXTERNAL AUDITOR (by secret ballot)

IELA COMMITTEE ELECTIONS On Tuesday June 28th 2022, the elections for the one seat available on the IELA Committee will take place during the General Assembly. Last year, the Membership re-elected Greg Keh, TWI GROUP INC., USA and Ravinder Sethi, for another two-year term.

R.E. ROGERS INDIA PVT. LTD., INDIA

This year, Lena Widman, ON-SITE EXHIBITIONS AB, SWEDEN (IELA Committee Member 20202022) stands for re-election for a two-year term. Since the 2012 Barcelona edition, the Committee is composed of three members, each elected by the General Assembly for a two-year term. The Committee designates its Chairperson and is self-organizational. The Committee is responsible for verifying and preparing that:

Feel free to raise questions or concerns to adminiela@iela.org until June 14th 2022

the decisions of the Board are in accordance with the provisions of the IELA Articles;

the financial status of IELA keeps in line with the principles established by the General Assembly;

the accounts of IELA are held in a true and faithful way, in accordance with the generally accepted accounting principles, and

the list of the candidates standing for the elections to be organised by the General Assembly Meeting is confirmed. IELA}}REPORT97

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• G e n e r a l A ss e mb l y 2 0 2 2

ELECTION OF EXTERNAL AUDITOR: Russell Bedford Fiduciaire Genève SA (former AUDICONSULT) Why do we, as an association, require an External Auditor? Auditors are used to ensure that organisations maintain accurate financial records and statements. An External Auditor is someone who examines the financial records and business transactions of an Association with which he or she is not affiliated. An External Auditor is typically used to avoid conflicts of interest and to ensure the integrity of the auditing process. When an audit is performed, it is the financial auditor’s responsibility to make sure that records are examined in an honest, professional and forthright manner.

IELA BOM ELECTIONS On Tuesday June 28th 2022, the elections for the six seats available on the IELA Board of Management will take place during the General Assembly.

The following candidates are standing for election: Lucien Lawson CLAMAGERAN FOIREXPO, FRANCE

The following Board Members will not stand for reelection and will therefore be discharged from the IELA Board of Management: Matthias Dornscheidt SCHENKER DEUTSCHLAND AG, GERMANY (IELA Board Member 2020-2022)

Guido Fornelli EXPOTRANS SPA, ITALY (IELA Board Member 2003-2021, IELA Chairperson 2020-2022)

Jacqui Nel EF-GSM SOUTH AFRICA, SOUTH AFRICA (IELA Board Member 2020-2022)

We highly thank Guido, Jacqui and Matthias for all their efforts which have contributed to the success of IELA. Our Association has attained very high recognition within the industry due to their active and enthusiastic promotion as Ambassadors, applying their extensive knowledge and experience to make IELA what it has become today. The following Board Members will be discharged from the Board of Management, but will stand for re-election: Alexandra Erdmann

Orphee Moschopoulos Beinoglou Junior ORPHEE BEINOGLOU INTERNATIONAL FORWARDERS S.A., GREECE

Mariane Ewbank FULSTANDIG SHOWS E EVENTOS MC LTDA, BRAZIL

(IELA Chairperson 2016-2018 standing for election)

Jim Kelty AIRWAYS FREIGHT CORPORATION, USA

(Member of the IELA Board for 8 years and served twice as Vice Chairman standing for election)

Jasmine Yang EUROTRAN EXPO SERVICE CO., LTD., TAIWAN

The newly elected Board Members will form the 20222024 Board of Management, togegher with the Board Members who will remain for one more year: Sudhir Dhavan R.E. ROGERS INDIA PVT. LTD., INDIA

David Palomo Sanchez SUOMEN MESSULOGISTIIKKA, FINLAND

SWISS EXPO LOGISTICS LTD., SWITZERLAND (IELA Board Member 2020-2022)

Sandi Trotter

Daniel Mithran

Bas Wiendels

JIM PROJECT & EXPO LOGISTICS (M) SDN. BHD, MALAYSIA (IELA Board Member 2020-2022)

VALVERDE B.V., THE NETHERLANDS

Christoph Rauch BTG MESSE-SPEDITION GMBH, GERMANY (IELA Board Member 2007-2022)

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TWI GROUP INC., CANADA

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CANDIDATE FOR NEW IELA CHAIRPERSON - 2022-2024 We are glad to present the candidate, standing for election for a two-year term. SANDI TROTTER - TWI GROUP INC., CANADA (IELA Vice-Chairperson 2020-2022)

CANDIDATE FOR IELA COMMITTEE - 2022-2024 We are glad to present the candidate, standing for election for a two-year term. LENA ERICSON - ON-SITE EXHIBITIONS AB, SWEDEN (IELA Committee Member 2020-2022)

CANDIDATES FOR BOARD OF MANAGEMENT - 2022-2024 We are glad to present the eight candidates, in alphabetical order, standing for election for a two-year term, for the six seats available. ORPHEE MOSCHOPOULOS BEINOGLOU JUNIOR - ORPHEE BEINOGLOU INTERNATIONAL FORWARDERS S.A., GREECE

ALEXANDRA ERDMANN - SWISS EXPO LOGISTICS LTD., SWITZERLAND (IELA Board Member 2020-2022 standing for re-election)

MARIANE EWBANK - FULSTANDIG SHOWS E EVENTOS MC LTDA, BRAZIL (IELA Chairperson 2016-2018 standing for election)

JIM KELTY - AIRWAYS FREIGHT CORPORATION, USA (Member of the IELA Board for 8 years and served twice as Vice Chairman standing for election)

LUCIEN LAWSON - CLAMAGERAN FOIREXPO, FRANCE DANIEL MITHRAN - JIM PROJECT & EXPO LOGISTICS (M) SDN. BHD, MALAYSIA (IELA Board Member 2020-2022 standing for re-election)

CHRISTOPH RAUCH - BTG MESSE-SPEDITION GMBH, GERMANY (IELA Board Member 2007-2022 standing for re-election)

JASMINE YANG - EUROTRAN EXPO SERVICE CO., LTD., TAIWAN IELA}}REPORT97

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CANDIDATE TO THE ELECTION

of new IELA Chairperson (2022-2024)

Sandi

has been a familiar face in the IELA world for many years. Starting with her first Congress in Las Vegas 20 years ago, Sandi found her passion for the IELA Association. She has worked for TWI Group Inc for 29 years and is the former Chairperson of the Membership Working Group as well as serving as IELA Vice-Chair for the past two years. Sandi continues to be committed to IELA and hopes to become the next Chairperson in order to steer IELA in the right direction in the future. Sandi believes: Over the last two years, our reputation has grown to become an industry leader with many support programmes offered during our darkest days. That path as a trendsetter, forging the path of our industry and association, must continue. Our challenge now is to Rebuild after the pandemic, learning how to thrive and survive in the post covid world to cope with soaring transportation prices, capacity shortages, labour/staffing issues and more. It is vital that IELA provides its members with valueadded services to support their needs. Training and Education, Human Resources and recruitment support, sustainability guidance and access to key data to help our members is paramount, not just to survive, but to thrive and grow. Our critical commitment to the standards and principals of IELA must be maintained, proving that our members are the elite of our industry.

SANDI TROTTER Director

TWI GROUP INC. (CANADA) CANADA www.twigroup.com

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CANDIDATE TO THE ELECTION

of member to the Committee (2022-2024)

Lena has been in the freight industry forever… since 1989 and still counting.

Her very first IELA meeting was in Edinburgh 2000 and over the years she has been active in working groups and other projects; not forgetting the ABBA Disco in December 2020. Lena has been a member of the IELA committee since 2020 and it is an honour for her to stand for re-election this year. She likes to contribute and feels that her experience and years in the exhibition industry fit perfectly for this commitment. Lena hopes you think so too and that you will vote for her!

LENA ERICSON Managing Director & Owner

ON-SITE EXHIBITIONS AB SWEDEN www.onsitegroup.se

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CANDIDATE TO THE ELECTION

of member to the Board of Management (2022-2024)

Orphee studied Business Administration with a view to working afterwards in the family business. He graduated in 2014 from University of Plymouth in the UK.

In November 2014, he carried out his military service and joined the Greek army which was completed in August 2015 when he started work in the family business located in Athens. Orphee first worked in the warehouse and on-site at exhibition venues in order to gain valuable experience. Learning from A-Z was key to his success in the industry. It was his participation in January 2016 at IELA’s Operations Summit in Hong Kong which thrilled and motivated Orphee to get more in-depth involvement in the industry. He attended the IELA Winter Seminar in 2017 which was an incomparable experience, and the IELA congress and partnering event many times. Orphee sees the IELA events as the big opportunity to meet face-to- face which nowadays is more important than ever due to the pandemic. He has personally made a lot of friends from all over the world and is very happy to see and work with them again. Orphee believes in the industry. He particularly believes in the IELA spirit and mentality but most importantly, believes in the people of the exhibition industry.

ORPHEE MOSCHOPOULOS BEINOGLOU JUNIOR Member of the Board

ORPHEE BEINOGLOU INTERNATIONAL FORWARDERS S.A. GREECE www.beinoglou.gr

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CANDIDATE TO THE ELECTION

of member to the Board of Management (2022-2024)

Alexandra Erdmann aged 40, married, mother of two sons and CEO

of SWISS EXPO LOGISTICS AG based in Switzerland, has been active in the transport industry since 1997. In 2002, Alexandra moved into exhibition and event logistics, taking on the management of the exhibition department of a large corporation in Switzerland. By founding in 2010 her own company, SWISS EXPO LOGISTICS AG, she fulfilled one of her dreams. A logical step for her was to become an IELA member in 2013 and is a fully committed member. In 2020 she joined the IELA BOM. Since 2020 Alexandra has taken on various roles within IELA : she acts as the Go to Person for the Education and Training Working Group and, together with the team, has very successfully managed digital events such as the past two editions of the Winter Seminar and Operations Summit. Alexandra also coordinates the 4 Working Groups which she enjoys with passion in order to bring IELA forward. Alexandra Erdmann’s company has won the precious award “Best Export Agent” in both 2014 and 2015. They are the only company to have won the prize twice in a row in the association’s history. Alexandra sees the duties of a Board Member as being: to represent every member and, in addition, be enthusiastic and committed to the concerns of the association, to possess leadership and organizational skills, be able to work in a team and bring IELA forward. She believes that particularly in currently difficult times, IELA should maintain and further expand its network.

ALEXANDRA ERDMANN CEO

SWISS EXPO LOGISTICS AG SWITZERLAND www.swiss-expologistics.com

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CANDIDATE TO THE ELECTION

of member to the Board of Management (2022-2024)

Mariane Ewbank

, director of Fulstandig Shows e Eventos, Brazil, was employed in the event marketplace for a number of years as an exhibitor, after which she moved over to the organizer side of the industry for another decade. Since 2002 she works in the freight forwarding sector for events. From 2012 -2017 Mariane was the Chairperson of the Standards and Customs Working Group and from 2016-2018 she was elected as Chairwoman of IELA. During her time as Chairwoman, important projects went live: IELA Training Manual, IELA Security Guidelines, IELA Webinars, implementation of GDPR and The Bridge. In 2 years, the IELA flag was flying high at top industry events, bringing recognition for the Association and its members. For Mariane the duties of a Board Member include: representing every Member despite company size, origin and gender; enhancing the skills of members through training and actions to increase both visibility and business. Mariane’s experience as Chairwoman, Board Member and freight forwarder survivor from the Covid-19 pandemic, makes her confident that she can contribute a great deal to support members and the association in recovering from the damages and losses still being suffered since 2020. A combination of experience, doers and energy to keep moving forward makes IELA and its members stronger. “My pillars: passion, trust in IELA Standards and the recognition of members’ needs.”

MARIANE EWBANK Director

FULSTANDIG SHOWS E EVENTOS MC LTDA BRAZIL www.fulstandig.com.br

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CANDIDATE TO THE ELECTION

of member to the Board of Management (2022-2024)

Jim Kelty began his exhibition industry career in 1976 in Indiana as the manager for

Hardware Wholesalers’ semi-annual trade shows. He then moved to Chicago to manage the Mid-America Horticultural Trade Show and also served as managing director of the National Trade Show Exhibitors Association and managed its Tradeshow About Tradeshows (TS-2) exhibition. Since 1981, Jim has worked exclusively in the international transportation and logistics segment of the exhibition industry. He joined the Airways Freight team in 2002. Jim has been involved in all aspects of the exhibition logistics business and his experience has taken him to work on 6 continents. Jim has been a member of IAEM/IAEE (international committee chairman, external education committee member, and IAEM foundation trustee); EDPA member; EACA (one of the founding board of directors); NTSEA (northern California chapter chairman); and the EXHIBITOR SHOW (exhibitor advisory committee member). Jim attended IELA’s first General Assembly and Congress, was IELA’s first PR committee chairman and assisted in the development of the organisation’s first publication that is now known as IELA World. More recently, Jim has served as the vice-chairman and chairman of the IELA Training & Education Working Group and was instrumental in the production of four Winter Seminars and two Operations Summit events. His dedication and passion for training and knowledge enhancement of IELA members’ staff led him to write the association’s first Training Manual. He was a member of the IELA Board for 8 years and served twice as Vice Chairman. His Board tenure has included support in the areas of budgeting, strategic planning, operational guidance and member benefits.

JIM KELTY Business Development Executive

AIRWAYS FREIGHT CORPORATION USA www.airwaysfreight.com IELA}}REPORT97

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CANDIDATE TO THE ELECTION

of member to the Board of Management (2022-2024)

Lucien joined Clamageran Expositions in 1990 after completing his studies in Economic Science.

As Clamageran was one of the founding members of IELA, he quickly got personally involved and attended his first Annual Meeting in 2000. Lucien’s passion and devotion to the worldwide exhibition logistics industry and his ability to strengthen interpersonal relationships is what drove him to become one of the 3 associated owners of Clamageran. As chairperson of the IELA IRWG, one of his main goals is to focus on the development of IELA relationships with other exhibition industry associations worldwide to benefit IELA and its members. Lucien’s experience and energy is an asset for IELA to propel the association to reach ambitious goals, especially during a period which has brought many challenges to the global industry. As an IELA Board member, Lucien would apply his strengths of passion and hard work in order to implement positive change within the industry.

LUCIEN LAWSON Director

CLAMAGERAN FOIREXPO FRANCE www.clamageran-expositions.fr

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CANDIDATE TO THE ELECTION

of member to the Board of Management (2022-2024)

Daniel Mithran has been in the Exhibition Logistics business for 37 years. Having been a member of IELA for 10 years and having served on the Board of Management for the last 2 years, Daniel is completely in tune with the needs of the small and medium-sized members. For this reason, Daniel has had an integral role on the Board in ensuring that IELA sheds its image of expensive lunches and redirects its focus towards savings for the members. During the last 2 pandemic years, having been appointed to the role of Treasurer, Daniel has ensured cost cutting and savings in all aspects of the Management of the Association, without compromising on benefits for the members. Daniel needs your support to be reelected to the Board to continue his planned reforms towards achieving “what should be IELA’s goal of striking a Moderate balance to reflect its position as Exhibition Forwarders.”

DANIEL MITHRAN Managing Director

JIM PROJECT & EXPO LOGISTICS(M)SDN.BHD. MALAYSIA www.jim.com.my

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CANDIDATE TO THE ELECTION

of member to the Board of Management (2022-2024) After graduating from the European Business College in Munich,

Christoph

– a second generation exhibition logistics leader – started his career with BTG in 2001, following an internship in Australia.

Christoph has been the Managing Director of BTG since 2006. Following in his father’s footsteps (a founding father of IELA), he has always been very active in IELA. He was and is a member of several Working Groups (Training, Membership and Standards) and was elected to the Board of Management of IELA in 2007. He was Treasurer and Vice-Chairman of IELA twice and was finally elected as Chairman of the Board of Management of IELA in Amsterdam in 2014. Christoph prefers to spend his free time with his family, riding his motorbike and visiting the Allianz Arena, the home of his favourite football club – FC Bayern Munich. Christoph’s vision for IELA: “To see IELA known worldwide as a guarantee of professionalism in Exhibition Logistics, so that the whole industry - Venue Owners, Organisers, Exhibitors, Customs Authorities, Service Providers, Trade Associations – chooses ONLY IELA members for their events.”

CHRISTOPH RAUCH Managing Director

BTG MESSE-SPEDITION GMBH GERMANY www.btg-messe.de

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CANDIDATE TO THE ELECTION

of member to the Board of Management (2022-2024)

Jasmine Yang fell in love with the exhibition industry in 2011. She holds a forklift driver licence and enjoys boxing but can also be found playing the piano at home. Jasmine is recognized for her intelligence, teamwork mentality, leadership and diligence. She became the Manager - Import Dept. in 2017 and led the team to win Best Domestic Agent in the same year. In 2018, Jasmine was sponsored by the Taiwan Exhibition Association as the most potential young professional in AFECA in Korea where Eurotran won the Outstanding Service Award. Her adventure continued in 2019 by representing Taiwan in winning votes for hosting the IELA event and two years later, she was invited as Speaker at the Winter Seminar 2021 talking on Best Practices – Domestic Agent. As the Vice Chairman of the Youth Committee in the Taiwan Exhibition Association, she is devoted to encouraging other young professionals to shine. She believes sincerely that “You don’t have to be great to get started, but you have to get started to be great.”

JASMINE YANG Manager of Fairs & Events Department

EUROTRAN EXPO SERVICE CO., LTD. TAIWAN www.eurotran.com

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• BRUGES22

OUR 2022 PREMIUM SPONSOR

OUR 2022 PARTNERING EVENT SPONSORS

hree years after Venice, we are pleased to welcome you for the 9th IELA Partnering Event, in the “Venice of the North” as Bruges is often called. Yet another city of canals and bridges, in the 13th and 14th centuries Bruges was one of the largest and most important cities in Northern Europe. It is fitting that we are meeting in a former major trade centre to do our business and trade. We hope you will enjoy this beautiful city, renowned for its intact medieval architecture, and labelled the “Historic Centre of Bruges” as a UNESCO World Heritage site. After two years of minimal activity and darkness, we are now finally coming back into the light. The pandemic has shown how resilient we can be and we learned how to stay in touch using technology most of us had not used widely before. Sustainability is such a valid and hot topic these days. The term has a far-reaching definition. At this turning point in our business sector, it has never been more important to sustain our networking opportunities and prospects. We all share the common goal to build back better, stronger and this is the most valuable instrument for success.

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IELA VICE-CHAIRPERSON

Sandi Trotter

welcome

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PREVIEW EVENT

PE 2022

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We are so excited to welcome you all again in person and meet new endorsed partners during this unique event open to non-members. Most come from the exhibition and event logistics industry but there are also experts from other parallel special logistics. Our industry is one that is based on cooperation, collaboration and trust. It is paramount that we can trust in our partners to look after our clients as if they were their own. In some instances, we are competitors and then on the next project, we can be partners. Such is the nature of our work. Technology provides us with many ways to stay in touch, to make business and develop relationships. However, even with all those tools at our fingertips, face-to-face meetings remain a compelling, valid and necessary aspect of business life. So please take this opportunity to renew and refresh existing relationships and to shape and develop new alliances. This year, we have a bonus networking session on July 1st focused on Fine Art, Sports, Entertainment, Mega Events and Project Logistics. Don’t miss it – its another opportunity to expand your horizons! Lets get back to business, rebuild and sustain our industry!

Sandi t

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See the Partnering Delegate List

your preliminary programme 9

The Official Event Hotel:

PARTNERING EVENT HOTEL LOBBY

CROWNE PLAZA BRUGGE, BRUGES, BELGIUM

Wednesday

JUNE 29

17:00 - 20:00

Hotel Lobby, Ground Floor (0 Level) 18:30 - 19:30

Partnering Event Registration Partnering Event Induction Meeting Arnulf Room, Basement Floor (-1 Level)

19:30 - 22:30

Partnering Event Welcome Cocktail Sint Donaas Foyer, Basement Floor (-1 Level) Powered by TWI GROUP INC., CANADA and USA

Thursday

JUNE 30

HOTEL BAR

08:30 - 08:45

Welcome

Please be seated at your first table at 8:45

Burgh Ballroom, Ground Floor (0 Level) 08:45 - 10:45

Formal Networking Session Part 1 - 6 Slots Burgh Ballroom, Ground Floor (0 Level) Powered by FULSTANDIG SHOWS E EVENTOS MC LTDA, BRAZIL

10:45 - 11:15

Coffee Break The Hotel Bar, Ground Floor (0 Level) Powered by ATS EVENTS - PARIS OFFICE & ONSITE OFFICE, FRANCE

11:15 - 13:15

Formal Networking Session Part 2 - 6 Slots Burgh Ballroom, Ground Floor (0 Level) Powered by FULSTANDIG SHOWS E EVENTOS MC LTDA, BRAZIL

13:15 - 14:15

Lunch Break Sint Donaas Foyer, Basement Floor (-1 Level)

SINT DONAAS ROOM

14:15 - 16:15

Formal Networking Session Part 3 - 6 Slots Burgh Ballroom, Ground Floor (0 Level) Powered by FULSTANDIG SHOWS E EVENTOS MC LTDA, BRAZIL

16:15 - 16:45

Coffee Break The Hotel Bar, Ground Floor (0 Level) Powered by CLASQUIN FAIRS & EVENTS, FRANCE

16:45 - 17:45

Formal Networking Session Part 4 - 3 Slots Burgh Ballroom, Ground Floor (0 Level) Powered by FULSTANDIG SHOWS E EVENTOS MC LTDA, BRAZIL

17:45 - 18:00

PE NIGHT - ST. GEORGE’S GUILD BRUGES

Closing Session Burgh Ballroom, Ground Floor (0 Level)

19:15

Departure to Partnering Event Night Meeting Point: Hotel Lobby, Ground Floor (0 Level)

19:30 - 24:00

Partnering Event Night St. George’s Archers Guild Dress Code: Casual - Flat shoes / Sneakers recommended

Friday

JULY 1st 48

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09:00 - 12:00

NETWORKING ON FINE ART, SPORTS, ENTERTAINMENT, MEGA EVENTS, AND PROJECT LOGISTICS The Hotel Bar, Ground Floor (0 Level)

}}

Thursday

JUNE 30th

Hit the target at the PE Night!

19:30 - 24:00

PARTNERING EVENT NIGHT

St. George’s Archers Guild

The dinner will take place at the 700 years old St. George’s Archers Guild, making it one of the oldest marksmen’s guilds in Belgium and in Europe.

Dress Code: Casual - Flat shoes / Sneakers recommended

The crossbow guild is still active today. Two disciplines are practised, indoor on target and outdoor on press, which is unique for a crossbow guild. All participants will be given the opportunity to shoot the crossbow themselves! Register fo the crossbow shooting: yannis@iela.org

Why will you join?

Jorgen Nielsen, from GAC SINGAPORE explained: ‘I have from colleagues and market info heard, that IELA offers an excellent opportunity to connect and develop long terms sustainable business relationships. GAC Singapore wants to continue to expand our sports- and events logistics portfolio, and participating in IELA 2022 is the perfect venue to meet this. We are looking forward to meet like minded current and future business partners.’ t

Face-to-Face Networking at the 2019 IELA Partnering Event

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• P ROJECT LOGI STI C S

M A N Y

I E L A

M E M B E R S

A R E

I N V O L V E D

I N

PROJECT LOGISTICS DOSSIER

LOGISTICS

BEHIND PROJECTS MOVING EVENTS Being experts for critical time deliveries within a trusted network, IELA Members are involved in PROJECT LOGISTICS, supplying top quality services in more than 55 countries.

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P R O J E C T

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PRO J ECT L O G IS T ICS •

Project logistics is an interesting opportunity to make the most of the network, developing additional verticals which IELA Members can also have in common. “There is no one single industrial project where a learning process does not take place” said Nicolas Cucidis, CEO Rock-it Global Mexico. He has 15 years of experience in Project logistics in South and central America, moving over-weight cargo for industries with power plant, refinery, mining and oil & gas Projects.

INDUSTRY OUTLOOK • The industry had to adapt its supply lines in the onslaught of the Covid-19 Pandemic, while at the same time deal with forces from both end-markets and its raw materials. • Marketplace challenges are intensifying with a growing number of competitors in this field and growing environmental regulations. • It is more important than ever to grasp that global supply chains are mutually beneficial, creating interdependent webs across economies and industries. L O G I S T I C S

S U P P L Y I N G

>Source: 2021 IELA Tailwind session on PROJECTLOGISTICS Speaker Nicolas Cucidis, ROCK-IT GLOBAL, MEXICO

T O P

Q U A L I T Y

S E R V I C E S

• Container logjams at ports internationally mean that bottlenecks may take months to resolve. • The industry has depended and will continue depending on a resilient, adaptable and sustainable supply and logistics structure. • A Big Reset is coming our way as far as Project cargo, Breakbulk shipments and Energy transition is concerned. • Net Zero goals, carbon emissions reduction and clean energy programmes are taking priority on the Government and private sector agenda. • Changes and upgrades required for the industry to achieve its net zero goals affects tons of cargo moving worldwide. • Sectors like Oil & Gas will continue to generate huge volumes of cargo transported worldwide as they did in the past. • An increasing number of Engineering and Procurement Companies are in regeneration mode. IELA}}REPORT97

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• PROJECT LOGI STI C S

Expert Planning and Process Flow

Get deeply involved in the planning and execution phases of customers’ projects

1. Preliminary Planning & Analysis £

M A N Y

I E L A

3. Outbound Services £

Route / job-site / cargo survey and transportation consulting

Freight negotiations

Freight volume and cost budget estimate

Book cargo with carriers, liners and charters

Pricing analysis and comparisons from point of origin up to job-site

Arrangement of inland transportation to consolidation point

Port handling and loading supervision

Consolidation /containerization

Cargo track & trace

M E M B E R S

A R E

I N V O L V E D

2. Preparation for Shipment / Project Implementation

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Issuance of scope of work

Logistics set-up with major project vendors

Contracting of required equipment

Issuance of shipping instructions to vendors globally

I N

P R O J E C T

4. Document Preparation £

Issuance and verification of export documentation

ATA Carnet services

Review of documentation and insurance requirements

5. Inland Services £

Port handling and preparation for departure & arrival including initial cargo inspection

Customs clearance

Site delivery and unloading

Verification of arrival and inspection of cargo

Application for road permits

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PRO J ECT L O G IS T ICS •

What does it mean to execute “Top-of-the-line” logistics jobs? It is a true privilege that comes together with great responsibility to be awarded and successfully execute this kind of logistics job.

“The adaptation to Net Zero Goals are moving the company to “regeneration” mode which brings us business opportunities.” said Nicolas

L O G I S T I C S

It means the world to us; the joy of getting to the stage of the project where everything our team has planned comes to fruition. When the time and effort devoted to route and jobsite surveys, transport consulting, budgets, analysis, SOWs and shipping instructions turn into a seamless project execution, you feel complete satisfaction knowing that the team has contributed to enhancing the infrastructure, resources and technology of a specific business, industry or even region. This will in due time have a positive impact on its population. To see it all happen is simply priceless.

S U P P L Y I N G

T O P

Q U A L I T Y

S E R V I C E S

Watch the replay of the TAILWIND

session (private area on www.iela.org) •••••

}}Thank you to

NICOLAS CUCIDIS CEO

ROCK-IT GLOBAL, MEXICO www.rockit.global

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• P ROJECT LOGI ST I C S

F R O M I R EL AND

PHARMA RELOCATION BY INTERFLOW LOGISTICS LTD.

THE AZ WEDEL CASE STUDY

Pharma Relocation of blister packing lines from Astra Zeneca, Hamburg to Astra Zeneca Mexico, Russia, Sweden, UK and Egypt

he scope of this project was to disassemble IMA Giant blistering lines, package and transport to 5 AZ global sites (Mexico, Russia, Sweden, UK and Egypt). There was a critical and predetermined period of time that the line could be out of service. The responsibility for the project was placed with Interflow Logistics Ltd. and the AZ Wedel management team, the management of which involved interactions with all AZ Sites, Original Equipment Manufacturers (OEMs), and all other service providers.

Preliminary planning & analysis A working knowledge of the type of equipment that was utilised on the line allowed Interflow to ensure the success of the project, together with building a good working relationship with both AZ Germany and the other global AZ sites. Project planning was of the essence. Interflow worked with AZ to develop systems and support documentation for relocation and recommissioning and consideration of all logistical aspects of the project made it possible to eliminate non-conforming aspects and develop a comprehensive plan. Preparation for Shipment / Project Implementation Preparation for the move involved site surveys in Germany to ensure that both organisations were confident that the correct sequence was followed and the correct readjustments made for unforeseen aspects of the project. •••••

}}Thank you to

NIALL THOMPSON

INTERFLOW LOGISTICS LTD., IRELAND niall@interflow.ie www.interflow.ie

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Outbound Services Professional Packing and Transportation was vital for this project. Interflow was able to offer a number of options for the packaging and crating

of sensitive equipment that operated with electronic controls. This type of equipment is often sensitive to vibrations, the impact of transport and exposure to changing environments and climate. Certain reconfigurations to the line disassembly were allowed to enable efficient air, ocean and road transport. Technical advice was made available to the client to explore transport options in order to make the best choices. The best solutions were applied to ensure that there were no undesirable incidents or delays during transportation. The Interflow Project Team were in attendance for the loading and unloading of the AZ capital assets and organised international customs clearance preplanning and execution which were key to the final success. The client was very satisfied when the project was signed off. This project demonstrated how redeployment and re-use of company assets reduces environmental impact and overall cost. t

}}

PRO J ECT L O GIS T ICS •

FROM I NDI A

METALLURGICAL INDUSTRY BY ORIENT MARINE LINES PVT LTD

THE 11 FEET DEEP MELTING FURNACE POT CASE STUDY A Challenge Worth Accepting!

rom January to April of 2021, the Orient Marine Lines Pvt Ltd team undertook a unique project which involved lifting a 100 MT melting furnace pot from a pit which was 11 feet deep, transporting it to another location more than 1000 km away and then placing it into another 11 feet deep pit! Oh, and one small detail – no cranes could be used for this project due to space constraints at both locations!

Our team won the bid for this prestigious and challenging task by designing a unique solution which included the design and manufacture of electricpowered hydraulic jacks & an electrical winch system. The project was successfully carried out at two locations in a time span of three months incorporating all safety measures. Unprecedented situations caused by the pandemic were presented to us with this rare task and it was accomplished with flying colours! “Project Logistics is quite complex and requires meticulous understanding of the requirements, work environment and limitations. Our experience as an Exhibition Logistics specialist helped us in overcoming various challenges and to figure out best fit solutions. It is a great learning experience which leads to implementing safety standards of the highest order.” explained Aashish S Kulkarni. t

••••• }}Thank you to

AASHISH S KULKARNI

ORIENT MARINE LINES PVT LTD, INDIA aashishk@orientmarinelines.com www.orientm.com

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• P ROJECT LOGI ST I C S

F R O M MEX I C O

POWER SUPPLIER INDUSTRY BY ROCK-IT CARGO-MEXICO

THE MEXICALI CASE STUDY

ROCK-IT GLOBAL: Execution of Fast-Trak logistics project for temporary power generation at Mexicali, Baja California

exicali, an industrial city in northern Baja California, is one of the hottest places in

ensure the mobile gas turbines were properly integrated into Mexicali’s electric grid system.

Mexico.

With higher energy demands due to temperatures reaching almost 50° degrees Celsius during summer, reliable energy is essential to keep Mexicali cool as well as its numerous plants up and running. In order to ensure the supply, Mexico’s electric grid operator reached out to one of our major clients for supplemental power during peak season. In a fast and customized response to such a request, Rock-It Global transported Turbines and Generators together with equipment and spare parts for our customer to install and commission 80 MW of power generation within 30 days after contract signature. This short installation time included the provision of a nontraditional 230 KV transformer to

The transformer weighed 85 tons and it was over 4 metres high, which required a special 16 axle modular transport unit and a specific charter vessel to get it to the site. Our customer’s turbines (4 at 60 Tn) and generators (4 at 75 Tn) were transported for 3700 km through 8 different states over a period of 10 days. Our logistics team worked day and night with a challenging programme to ensure our customer’s required commercial operation date was met. Our fast and flexible logistics solutions helped complement the seasonal electricity needs of the Mexicali region. After a positive experience, Rock-It Global was contracted for the second and third year in a row to deliver these types of temporary power generation solutions.

Nicolas Cucidis, CEO of Rock-It Global Mexico, explained “As a division dedicated to Special Projects Logistics, we integrate 40 years of Forwarding and Turnkey Project Logistics Expertise. Our corporate values as well as our team’s skills and expertise play a key role in our mission to support and enable the timely and seamless execution of our customers’ Projects, whether they be in the Oil, Gas, Energy, construction & Heavy Machinery, or Government & Humanitarian verticals. •••••

}}Thank you to

NICOLAS CUCIDIS

ROCK-IT GLOBAL, MEXICO nicolas.cucidis@cargolivelog.com www.rockit.global

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Leadership, communication, conflict and risk management, adaptability, resilience, the ability to see the big picture, to plan for the unexpected and to handle stress in high-intensity environments while continually seeking improvement are just a few of the many skills required for project logistics. The same constitute invaluable assets which are deeply embedded in our team’s work philosophy.” t

}}

PRO J ECT L O GIS T ICS •

F R O M I NDI A

PETROLEUM INDUSTRY BY SCHENKER INDIA PVT. LTD

THE HYDROCRAKER CASE STUDY

Handling special projects in early 2022 for the petroleum industry: What are the main challenges for transporting elements from the petroleum industry?

ransporting any project shipments for the petroleum industry are generally critical due to always having time-bound movements and requiring special equipment & space for activities via ocean. To add to this, the locations (both pickup points & final delivery points), generally oil fields/refineries, are in remote areas. It is necessary to have nearby ports and connectivity etc. There are fundamental common factors to consider before designing any solution for end-to-end project movements. Where is special attention particularly necessary? Firstly there is the total understanding of the “scope of work,” of the cargo itself, weight, dimension, the centre of gravity etc. Secondly, knowledge of the route is essential through surveys & the requirements of equipment needed. Another point is understanding local customs or other statutory regulations for the movement of such shipments. These are a few fundamental & critical elements to consider. The current disruption of the industry and how it affects your work The challenge is to keep up with customers’ expectations like timely movement & best price. Considering the present situation, equipment & space shortage, it is very challenging especially in offbeat ports. Freight costs also increased substantially and the market is volatile.

••••• }}Thank you to

ANAMITRA MUKHERJEE

SCHENKER INDIA PVT. LTD., INDIA anamitra.mukherjee@dbschenker.com www.dbschenker.com/in

Anamitra Mukherjee, General Manager at Schenker India Pvt. Ltd explained “Our mindset must be like an artist” a project person must “understand “the requirements, “imagine & design “the best possible solution. A meticulous planning mindset is needed for this. It’s a highly skilled & very technical job. One must understand total SOP, the cargo, the regulations in both exporting & importing countries, customs procedure & documentation requirements, know the entire route, every corner on the road & capacity / dimensions, weather conditions, the sensitivity of the equipment to move the cargo etc.” t

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• P ROJECT LOGI ST I C S

F R O M

I E L A

M E M B E R S

W I T H

T R U S T

FROM FR AN C E

THE FUTURE OF HIGH-SPEED TRAINS IS LOOKING GOOD BY WEL WORLD EXHIBITION LOGISTICS

THE SNCF CASE STUDY

ebruary 21st marked the end of the European Year of Rail. For this occasion SNCF (the French National Railway Company) organised the European Rail Summit on the theme “Rail, towards greener and more innovative transport”. World Exhibition Logistics was in charge of transporting the model of the new TGV “M”, the 5th generation of highspeed trains manufactured by Alstom. Special handling was requested for the transport and handling of the scale 1 model of the TGV M. Our partner ATELIER PRAS, one of the best and most renowned model makers in France, was responsible for managing this operation on the SNCF Campus.

Further to this special operation, WEL was recently awarded the ISO 20121 certification and fully supports the theme of this event which is part of the process of reconciling sustainable development and events in its daily logistics. We are therefore very happy to participate in projects which promote environmentally friendly modes of transportation and aim to achieve carbon neutrality by the year 2050. t •••••

}}Thank you to

PATRICK REJAUD

WEL WORLD EXHIBITION LOGISTICS, FRANCE patrick.rejaud@wel.fr

www.world-exhibition-logistics.com

FROM KO R E A

SUPER HEROES LOGISTICS BY KOREA GLS, INC.

s the event logistics partner, Korea GLS moved and shipped out event cargo to Tokyo in sixteen 40’ HC CNTR’s following a special exhibition with multiple super heroes in Korea which took place last month. It was a bit more than 700 CBM in volume. While it was really freezing cold and windy out there, Korea GLS had to work late into the night last month, successfully completing the outbound operations in very close communication with both the foreign promoter and venue owner. In spite of the challenging circumstances, Korea GLS successfully carried out the deed. Korea GLS is ready to deliver a high level of service value to its customers, believing that nothing can be too big or too small. t 58

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•••••

}}Thank you to

TRANS PARK

KOREA GLS, INC., KOREA transpark@koreagls.co.kr www.koreagls.co.kr

}}

C A L L F O R PA R T I C I PAT I O N

Get ready to contribute in the the next edition's Special Dossier on

D E F E N S E

L O G I S T I C S

Images: R.E. ROGERS INDIA PVT. LTD., INDIA

Contact the IELA Secretariat to contribute in the next edition! ludivine@iela.org

We are OUR MEDIA PARTNERS

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C PE

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R AT I O N A L E • OPE EXC

4th

NCE CELLE L EX

ELLE

TIO

• O S22

OPERATIONS SUMMIT ENING P O

March 1st • 2nd, 2022 | ONLINE SESSIONS

EXC

ONA

NC ELLE

• O P E R AT I

PROGRAMME

•

A ER

TIO

REGISTRA T IO

ELL NC E

O RA

LLE

O P E R AT I O N A L O P E R AT E • IO

NA L

EL LE

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OPERATIONAL EXCELLENCE

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POST EVENT

O S 22

•

THE KNOWLEDGE-BASED SUMMIT

t is unfortunate that Variant Omicron has washed out our dreams of physical OS 2022 at Dubai. We were all excited as the E&T Working Group (E&TWG) planned a grand success for the event. At the very last moment, it was cancelled but we still headed on to achieve the best end result which is the Mantra of our WG. With less than a month in hand, we were going through the same thought processes thinking that everyone wants to do away with virtual events and that no one would be interested in attending them. With this in mind, the E&TWG brainstormed and came up with an idea that we should make this summit more knowledge-based. Members would take advantage of this rather than to learn or sharpen their knowledge on selected topics. I am happy to see the level of responses we had with over 60+ registrations and the same number of participants for both the days. Topics such as Sustainability, Insurance, Volatile Markets in Sea Freight and Air Freight, Tariff Calculations, Venue and Organisers were appreciated and very highly acknowledged by the participants. Similarly, the speakers also enjoyed the interactive sessions. Once again my sincere thanks to the E&TWG team for their support, my Go-to-Person Alexandra Erdman, My Vice-Chair Ute, Bas Wiendels, Mark, Elizabeth, Yannis and the team for their kind support. My big Thank You to Ludivine without whom we would have not achieved this huge success for the best graphics, design, perfect coordination and positive approach.

Speaker

Sudhir Dhavan

Chairperson of IELA Education & Training WG,

MASTER OF CEREMONY at IELA OPERATIONS SUMMIT 2022

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• O S22

DAY 1

Meet the experts INSPIRATION CAME FROM OUR EXPERT GUEST SPEAKERS: WITHOUT an exhibition

UFI & SUSTAINABILITY

Exhibitions contribute to economic and social development

Sustainable Development is (becoming) a priority for citizens, investors, public authorities, and we need to communicate in a consistent way that:

When people meet, they develop their business + impact on the region through the expenditure by visitors & exhibitors

• Exhibitions are a sustainable way of doing business

Exhibitions have a mixed impact on the environment

• Exhibitions contribute to the UNSDGs UFI has been active in Sustainable Development issues since 2008 and created the UFI Sustainable Development Working Group which is composed of 28 Members representing all regions and industry segments. UFI identified 90 best practices via the UFI Award programme which has been running over the last 10 years.

Bearable

• Active policies can significantly reduce the event footprint.

DEFINITION: Sustainable Development: development that meets the needs of the present without compromising the ability of future generations to meet their own needs.

Equitable

Viable

•••••

}}Thank you to

Mr. Christian DRUART UFI Research Manager

UFI. GLOBAL ASSOCIATION OF THE EXHIBITION INDUSTRY www.ufi.org

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WITH an exhibition Exhibition

7 Journeys

Top management commitment

TA AW KE AY

Follow international frameworks (ISO20121 ON HOW TO IMPLEMENT SUSTAINABILITY: IDENTIFY YOUR OWN “MAIN ISSUES”, PLAN / DO / CHECK / ACT)

Involve all stakeholders (organisers are key)

Economic

Speaker

12 Journeys

• “Reduced travel” elements economise on multiple journeys.

SUSTAINABLE

Environment

potencial customers

• Air travel by participants can reach up to 85% of the total CO2 footprint for some international events.

(THE BRUNDTLAND COMMISSION OF THE UNITED NATIONS, 1987)

Social

suppliers

Learn from best practices - Listen and talk with experts Educate – share – report Be flexible a permanent ongoing process

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POST EVENT

O S 22

•

TA AW KE AY

NET ZERO CARBON EVENTS INITIATIVE What is the aim of the Net Zero Carbon Events initiative? There is an urgent global need to accelerate the transition towards global net-zero emissions. The event industry has its part to play in helping to deliver the goals of the Paris Agreement and ensuring a just transition.

The Pledge The Pledge is a commitment officially launched at COP 26 on 10 November 2021 (phase 1 of the project). Signatories commit to publishing, by the end of 2023, their organisation’s pathway to achieve net zero by 2050 at the latest, with an interim target in line with the Paris Agreement’s requirement to reduce global GHG emissions by 50% by 2030.

• As the event industry is comprised of a complex and fragmented mix of stakeholders from across the globe, the aim of this initiative is to provide a mechanism for bringing together the multiple partners to ensure that action taken across the board can TA TA be linked and changes TA AW KE are made toAW KE AW KE AY Areduce AY Y carbon emissions. This initiative is open to all organisations involved in events: operators (organisers, venues, service TA providers), associations TA from the AW KE AW KE event industry and other stakeholders AY AY (destinations, consultants, media). Organisations may join the initiative at any time and registration is free of charge.

What is Net Zero? Net Zero refers to a balance between man-made greenhouse gas (GHG) emissions and their removal from the atmosphere. To achieve this balance, GHG emissions must be reduced and the unavoidable emissions must be compensated or “neutralized” through the use of long-term carbon capture solutions.

On February 24 2022, the initiative had registered 314 supporters based in 48 countries /regions and 200 signatories. th

Current stage: Roadmap development and other actions The objective is to have the Roadmap ready for COP27 in Nov. 2022 (phase 2 of the project) which includes the following: • Definitions, approaches and milestones for companies in the event industry. It will not be prescriptive but will provide a framework.

reduction activities, Offsetting residual emissions, Net Zero claims and interim milestones, External collaboration opportunities.

TA AW K A

• A survey conducted in January among all initiative supporters to help understand the current status of the industry on the journey to net zero and the perceptions of issues and solutions.

The headlines of the roadmap with survey results will be presented and discussed during workshops scheduled online on March 7th & 8th. The objective is to share the initial draft of the full roadmap with all Supporters on April 4th – 8th. t

We have been working on a “Quick guide to getting started”. This document identifies the steps signatories to the Pledge can take to get going on their journey. It was published in early March. }}Read here https://netzerocarbonevents.org/wp/wpcontent/uploads/Net-Zero-Carbon-EventsPractical-Guide-February-2022.pdf FOR MORE INFORMATION }}Visit

• Topics like Mapping the carbon footprint of an event, Calculating the carbon footprint of an event, Opportunities and goals for carbon

https://netzerocarbonevents.org }}Contact info@netzerocarbonevents.org

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• O S22

DAY 1

Meet the experts

HOW RAI AMSTERDAM APPROACH SUSTAINABILITY LOCATION: AMSTERDAM CITY } 116.600sqm } 12 MULTI-FUNCTIONAL HALLS } 70 CONFERENCE & MEETING ROOMS } 1 BALLROOM } 2 AUDITORIUMS } 3 INTERLINKED CONFERENCE CENTRES

Global Reach } THE NETHERLANDS, MEXICO, TURKEY, CHINA } 500+ NATIONAL & INTERNATIONAL EVENTS PER YEAR } 1.5M VISITORS PER YEAR } 25+ EXHIBITIONS WORLDWIDE

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CSR (Corporate Social Responsibility) & Sustainability at RAI Amsterdam means that everything we do, we want to do it in a socially responsible manner. In doing so, we seek an optimal balance in social costs and benefits in society’s perception and experience. To stimulate an optimal assessment, we continuously work on decreasing (preventing) negative social impact and increasing positive social impact. You can recognise 3 main areas in which we work on the development of CSR/Sustainability within our organisation; 1. The venue RAI aims to create a venue with a p o s i t i v e i m p a c t on the environment. This means that we continuously strive to prevent and/ or reduce the negative impact of

our venue (e.g. reducing our CO2 footprint) and at the same time actively look at how our venue can contribute to our environment. 2. Current Best practice for social values: For example: facilitating the foundation of Heen en Weer using parking spots in a corner of our garage that we do not use. This is all about driving people with walking difficulties. We turned a useless corner into a social valuable corner. Our venue sponsorship programme is an example also of social initiatives using vacant areas when the organisation itself is not using the space. We are actively involved in making it possible for everyone to work at RAI Amsterdam in a socially responsible way on a daily basis. Diversity & inclusion are important:

}}

POST EVENT

O S 22

•

•••••

Speaker

}}Thank you to

Ms. Stephanie MATHAS CSR & Sustainability Manager

RAI AMSTERDAM THE NETHERLANDS www.rai.nl

employees’ wellbeing is supported by vitality programmes and we offer for example “Learn & Working” spots for students and people that can really benefit from it. 3. Organising and facilitating events - We work daily on the socially responsible organisation and facilitation of events. A major topic is for example waste. We are working on separating and recycling waste and on the prevention of waste. For example: Modern and reusable modular stand booth construction (max. 70sqm).

& Chair of the UFI Sustainable Development Committee

BEST PRACTICE:

How to prevent waste and create a positive impact? } Donation room available during many events: on the last event day, the donation team collects items for social initiatives in the region (e.g. plants & furniture, snacks, drinks etc. used only for the event).

We work closely with local Amsterdam suppliers with an organic and/ or social focus. In short, suppliers with an added value for society or the immediate environment. }

Under the title ‘Hartverwarmend Amsterdam’ https://youtu.be/e04ff08cq0g our chefs are increasingly incorporating seasonal fresh products from local suppliers. The idea behind this is to give the often international RAI visitors a ‘taste of Amsterdam’ with more organic and local food. The advantage is that the direct line from producer to user reduces the so-called food miles. }

Every Thursday, the RAI kitchen provides a three-course lunch for a local community centre of the Salvation Army for about 50 people at a time, made up of a good stream of leftover food from the RAI. This is mostly prepared food that cannot be donated to a food bank. In this way, the leftover meals can be of social significance. }

Please read the RAI annual report for more information about CSR and sustainability at RAI Amsterdam (https://www. rai.nl/en/annual-report/) RAI Logistics of the RAI: RAI is studying several options to reduce the logistical traffic in the neighbourhood: } Voyage control (new traffic logistics system) aimed at distributing traffic better to and from the RAI grounds } External Warehouse (piloted event in 2018): combined transport. } Underground tunnel (in research phase) to distribute the freight via robots to reduce logistics transport partially at the venue.

Every Wednesday, a tasty hot meal is donated, made from a residual food flow, to the Salvation Army for the homeless in the city of Amsterdam. }

}

Etc. t

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• O S22

DAY 1

Meet the experts TARIFFS & CALCULATIONS What do we have to consider when calculating charges for shipments to shows? Customs formalities & inbound services from the arrival port or Airport to the Exhibition gate or the advance warehouse.

Alessandra Dellavedova presented the comparison of tariffs in different areas of the world and covering 3 Continents: Europe (examples: France and Italy), Asia (Malaysia), and America (USA). The customs formalities avoid troubles related to import restrictions or unpleasant surprises with the payment of duties. The documents required in customs formality processing were reviewed and the duties and VAT calculated for the destination country. t

Alessandra shared helpful tips }

Send documents (Invoice/ Packling list) well in advance to the Official Freight Forwarder to check they are in order for customs formalities.

}

Check with your customer if goods are intended to be re-exported after the show or are for permanent entry. The Official Freight Forwarder estimates duty and VAT if goods are for permanent entry.

}

Ask for lump sum quotations in the case of tariffs which consist of different lines which is difficult to calculate.

•••••

Speaker

}}Thank you to

Ms. Alessandra DELLAVEDOVA Project Manager

EXPOTRANS S.P.A. ITALY www.expotrans.net

Watch the replay to get the whole information (Private area for IELA Members only)

Emmanuel Pitchelu presented the tariff calculation for onsite operations and charges, detailing also the example in the same countries.

}

Emmanuel explained how to read the tariffs, including currencies, chargeable weight vs actual weight, and different formats to express onsite charges. He also shared a few tips on how to sell your tariffs

}

Always focus on quality of service.

}

Create a customer experience that makes a real difference: confidence and trust !!! t

The only good price is the one the client accepts but it must be worth spending the extra dollar for the client.

•••••

Speaker

}}Thank you to

Mr. Emmanuel PITCHELU Director

E.S.I. EXPO SERVICES INTERNATIONAL FRANCE www.group-esi.com

IELA}}REPORT97

Four types of tariffs, comparing 4 countries: } 1. CREATIVITY: The Italian Example - Offering original services can make you win, e.g. the “Packing Kit Expresso” for repacking. } 2. MAXIMUM SIMPLIFICATION: The French way – very simple quotations with basic rates and special services are on special request } 3. THE US SPECIFIC CASE – the different types of drayage rates } 4. THE ALL IN “LUMP SUM” CASE: MALAYSIA - from port or airport to exhibition stand due to geography and freight coming from other continents. t

}}

POST EVENT

O S 22

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TA AW KE AY

INSURANCE

The drama of Cargo claims in the exhibition logistics. Freight forwarder’s perspective Lina Jasutiene, Attorney at Law at Recoupex, shared her 10-year experience as defending lawyer for a shipping line, not only claiming financial losses but also brand damage. She shared mistakes done by her clients and shares best practice on how to claim cargo damages.

Business landscape after Covid-19 }

}

1. Increased freight rates in 2021: ocean, air, inland transport. 2. Increased cargo insurance premiums for 2021-2022. 3. Increasing volumes of cargo not insured.

}

1 out of 10 containers in transit is damaged.

}

8 out of 10 cargo claims are rejected by shipping lines.

}

1 out of 10 cargo claims is settled at the 15% of the original value.

She replied special hot questions like: }

}

1. Claim handling difference when freight forwarder acts as booking agent and when issues House Bill of Lading 2. Who is responsible if the cargo is damaged before entering exhibition facilities?

TA AW

Lina concluded by offering a special gift to the participants, including free legal templates, like the Pre- and post shipment cargo survey templates and the template of a Letter of Protest and Notification of survey to be sent to the ocean/air/inland carriers.

}

3. Who is responsible if the cargo is damaged at the exhibition facilities?

}

4. Are transit delays recoverable?

}

5. When are third party Surveyors appointed?

}

6. How are insurance premiums kept low? t

6. Equipment shortage, fewer free days at POD, increased DD charges. Speaker

}

The aftermath of not pursuing cargo claims was explained like freight forwarder’s brand damage. If you are not active to find out who is exactly liable, the financial losses will be on you and the liable party saves money.

Lina also explained how Covid has affected the process, the most common mistakes and how to gather evidence for your defence, including pre-shipment and post shipment survey.

4. Exhibitions slowly picking up in 2022. 5. Challenges with liability insurance cover for FFW.

In the conclusion...

7. Excessive delays.

•••••

}}Thank you to

Ms. Lina JASUTIENE Shipping attorney, Founder and CEO

Global industry statistics of cargo claim:

Ocean transportation: High financial exposure to be absorbed when cargo is damaged during transport

RECOUPEX SWITZERLAND www.recoupex.com

IELA}}REPORT97

}}

• O S22

DAY 1

Meet the experts AIRFREIGHT

The Volatile Market of Freight Forwarding Okan Akpinar, Country Manager Switzerland at CargoLux, talked about the volatility of the air freight market.

Okan gave an overview of the products usually carried by air, which are the most valuable products: 1% of freight is moved by air in terms of volume, but it represent 35% in terms of value.

Cargolux, with over 50 years of experience in all-cargo service, is today the nº1 cargo carrier in Europe and the nº6 Worldwide, with over 70 scheduled flight destinations and 85 sales offices in more than 55 countries, and over 2.000 employees worldwide. Okan launched the session highlighting that the decrease in passengers in 2020 compared to 2019 was 60,2%. Passenger volume comparison:

2019: 4.5 billion passengers 2020: 1.8 billion passengers 2021: 2.27 billion passengers

} } }

Interesting figures:

(still over 50% decrease) .

Speaker

}

Average fleet age of freighters around 27 years

}

Average fleet age of passenger airplanes around 11 years

}

47 million flights 2019 (200’000 per day)

}

17.678 commercial airports worldwide

•••••

}}Thank you to

Mr. Okan AKPINAR Country Manager

CARGOLUX AIRLINES INTERNATIONAL S.A. SWITZERLAND www.cargolux.com

IELA}}REPORT97

}}

POST EVENT

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TA AW KE AY

Okan went step by step through the reasons making airfreight a volatile market:

Fuel Prices

Crisis

Transport Mode-shifting

Over/ Under Capacity

Volatility Inventory Management

Security concerns

Regulations

on passenger flights. As a result, when airlines cancelled large numbers of passenger flights, air cargo capacity shrank immediately The speaker recommended to give oneself extra time to plan ahead shipments, basically when time-sensitive with large volumes, to expect rates to fluctuate day by day, to keep in close contact with providers, and even recommended to consider other means of transport. Okan foresees that the challenges and uncertainty will remain in 2022 as the situation remains volatile and vulnerable. The demand is likely to remain strong due to capacity constraints

Politics

He shared figures from IATA over the years, highlighting the periods of over-capacity in 2015-2016 and 2018-2019, and the current under-capacity situation since January 2020. Before the pandemic, about 50% of air cargo travelled

He gave technical details about different cargo aircraft, like A300, Antonov AN-124, 474, 767, DC-10, MD-11 and presented his company ULD, Unit Load Devices. He shared information on some special projects with offsize shipments and gave instructions on load factors for safe transportation. t

Comparison between cargo and passenger airlines in terms of operations. ADVANTAGE OF PASSENGER AIRLINES }

}

PAX carrier offers point-to-point flights ZRH-DXB-ZRH Freight is “co-product” for PAX Airlines generating additional revenue }

Freight pricing is more flexible

}

Passenger needs have priority

ADVANTAGE OF CARGO AIRLINES }

Cargo flights have stops in between to optimize routes

}

Fuel stops and 5th freedom topic is an important criteria e.g. avoid unprofitable ferry flights

}

Cargo flights often carry cargo to more than 1 destination

}

} PAX airlines fly standard cargo and smaller sensitive cargo (VAL, Pharma) where direct flights are the right choice }

Cargo Airlines generate income only with cargo

} }

PAX flights fly “on time” }

Crewing is more complex

Cargo handling is also more complex due to special cargo

Cargo pilots tend to be away for longer periods }

Cargo Airlines can operate and adapt according to demand IELA}}REPORT97

}}

• O S22

DAY 1

Meet the experts AIRFREIGHT Dangerous Goods

LEGAL BASIS

2 documents: The legal basis is in the ICAO Technical Instructions

Atul Jain, Supervisor Handling Process and Sales Representative at Lufthansa Cargo AG India, shared his expertise on shipping Dangerous Goods. DEFINITIONS:

The Dangerous Goods Regulations (DGR) state the following definition of dangerous goods:

“Dangerous goods are articles or substances which are capable of posing a hazard to health, safety, property or the environment and which are shown in the list of dangerous goods in these Regulations or which are classified according to these Regulations.” These can be either explosive, poisonous, corrosive, solid, liquid or gaseous and react by themselves or interact with other substances.

He shared the Lufthansa Cargo’s Acceptance Check Sheet used by the Cat 6 qualified staff who must control each package containing dangerous goods, and explained that each operator has variations and restrictions that should be checked in advance. Special attention was also made to Lithium batteries and the special declarations required.

IELA}}REPORT97

The mandatory manual for the transport of Dangerous Goods in civil aviation are the IATA Dangerous Goods Regulations (IATA-DGR).

The IATA Dangerous Goods Regulations differentiate between 12 staff categories which Atul briefly summed-up before presenting the 9 hazardous classes of dangerous goods. All have 3-letter-codes for fast and correct identification called IMP Codes from Interline Message Procedure.

Atul calls attention to undeclared (hidden) Dangerous Goods. When delivered to the airline, some goods are declared under a general description. These shipments may contain hazardous substances that at first glance are not apparent. Atul presented the responsibilities for the transportation of Dangerous Goods by the Shipper, the Freight Forwarder and the Airline. t

Watch the replay to get the whole information (Private area for IELA Members only)

Speaker

•••••

}}Thank you to

Mr. Atul JAIN Supervisor Handling Process & Sales Representative

LUFTHANSA CARGO AG INDIA www.lufthansa-cargo.com

}}

POST EVENT

Jerry TRAN

Sales & Project Manager AEL TRADING & SERVICE CO., LTD, VIETNAM tutt@aelvn.com / jerry.tu@aelvn.com www.aelvn.com

“Many years after joining IELA, it was my first time participating in the IELA OS where we enjoyed and learnt a lot. It was very impressive and wellorganised. The speakers gave us a bulk of informative and really useful

Vignesh S BHARADWAJ

Assistant Manager – Fairs, Events and Special Logistics (FESL) SCHENKER INDIA PVT. LTD, INDIA vignesh.bharadwaj@dbschenker.com www.dbsXchenker.com/in

“This IELA OS 2022 was a much needed session to refresh on our exhibition industry ‘s best practices and long-term vision. The conversational sessions opened up many avenues for re-thinking and updating ourselves on Sustainability,

BRAZIL

andrea@fulstandig.com.br www.fulstandig.com.br

“One of the key work segments for all IELA members is “Operations”. There is no “Logistics” without “Operations”,

knowledge on Sustainability, The World Customs Organisation, Insurance and Venue Operations around the world. This experience will definitely help us a lot when it comes to our daily jobs, not only in our exhibition industry but also from a logistics perspective. A big thank you to the IELA team for making this online event successful and we look forward to seeing all IELA members again at the next Congress and Partnering Event”. t

We look forward to having physical meetings in the near future and wish everyone a safe and healthy future ahead”. t

FULSTANDIG SHOWS E EVENTOS MC LTDA,

BIG LOGISTICS INDIA PVT LTD, INDIA ujjwal.gupta@brightindiagroup.com www.brightindiagroup.com

•

IELA always believes that driving innovation and shaping a sustainable future is the key to making the world a better place. This session was in line with this and an eye-opener for many peers.

Events Coordinator

International Sales and BD

O S 22

the process of Insurance & Claims , better ways we can assist Exhibitors / Organisers.

Andrea SOUZA

Ujjwal GUPTA

“It was my first IELA Operations Summit and obviously I don’t know everyone but it was good to put names to the faces and be part of this stimulating and enriching experience. Very informative. Congratulations to all of you”. t

and vice-versa. The OS 2022 was a special event as it was able to capture the essence of current operational challenges faced by exhibition logistics organisations. The session on “Tariffs & Calculations” was my favourite. Being a member of the organising committee, it was the cherry on the cake”. t

IELA}}REPORT97

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• O S22

DAY 2

Meet the experts SEAFREIGHT

The Volatile Market of Freight Forwarding Fayçal Boumerkhoufa, VP Integrated Project Solutions at Cargolive USA, shared his experience and vision on the volatility of the Sea Freight market, referring also to the approach of Cargolive in the complex world of projects.

What is volatility? 1. Liability to change rapidly and unpredictably, especially for the worse 2. Adaptability

Fayçal presented a quote on the history of transportation and where we are going: Transport is as old as humanity itself. It is the underlying necessity to explore, move people and goods to help define individual and group identity. Such transport has always been a complex, strategic and evolving activity crucial to the development of societies and industries and feeds its need for development. Transport is a people’s business, driven by and for people, with all its flaws, weaknesses and strengths… volatility is a part thereof.

What drives volatility? Dealing with a global environment requires a great number of capabilities to be effective and have a shot at a sustainable business, including volatile factors: }

Understanding customers / end market,

}

Define service and transport product,

}

Trade compliance: global and regional legislation (differences)

}

Operational capability,

}

Technology and security (cyber and other),

}

Business strategy and be able to follow through,

}

Most importantly be able to understand and possibly anticipate your business environment,

}

Robust capital and business objective.

Fayçal explained the classic elements contributing to volatility in ocean freight. He explained that the Covid 19 pandemic is not only a contributor but also an accelerator of these challenges in the transport / ocean freight industry. In ocean freight, there are a few things very apparent: it is a very complex multi-layered industry segment, with non-standardized operation and cost structure, global and domestic differences controlled by inherited systems and legacies and cost differentiators for several reasons. •••••

Speaker

}}Thank you to

Mr. Fayçal BOUMERKHOUFA VP Integrated Project Solutions

ROCK-IT GLOBAL USA www.rockit.global

IELA}}REPORT97

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TA AW KE AY

What is different this time? Fayçal pointed out that the opportunities remain the same, but the pressure points and challenges are accentuated for reasons such as: }

More demanding customer expectations, an ever-growing need for a fast and local supply chain (last mile service / e-commerce),

}

A lack or in some cases total absence of investment in new technology (cost prohibitive, a heightened cyber insecure environment),

}

Different supply chains rarely consolidate creating complexity and cost volatility,

}

Trade and trends evolve faster than operational networks and transport capabilities, (industry adaptability and resilience),

}

Changed talent landscape (lack of peers and experience),

}

Hyper push for green transport versus control of current emission output.

Get the detailed explanation by watching the replay on IELA TV! (Private area for IELA Members only)

Captain Swaminathan RAJAGOPALAN, Commercial Director CMA CGM India, shared his experience with the sea freight market volatility from the perspective of the shipping company. Specific dates were highlighted: 2009-2010, 2015-2016 and 2021

2009-2010: }

Collapse of various financial institutions which led to a lack of demand globally.

}

2009 was also the year that had a lot of cost escalations and eventually led to a lot of vessel sharing agreement. Some companies perished. 2015-2016:

Fayçal concluded by explaining where we go from here. It is an ongoing cooperation between all players. Forwarders play a crucial role in understanding and translating to both sides, the shipping industry players and the customers, to create the best solution.

}

The Gap between demand and supply continued to become wider

}

Most shipping companies perished

}

Not good for the shipping industry as it caused a lot of disruption in the entire supply chain

IELA}}REPORT97

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• O S22

DAY 2

Meet the experts SEAFREIGHT

The Volatile Market of Freight Forwarding 2020-2021: }

Covid and a lot of unpredicted incidents started to affect the shipping schedule

}

The lockdown influenced the sailing schedule and landside disruption due to labour shortage.

}

An e-commerce boom took place at the same time and this double impact provoked the absorption of a lot of capacity.

}

Re-stocking started happening, increasing demand while absorbing logistics for vaccination purposes.

Captain Swaminathan also shared the data of Global Schedule Reliability evolution from 2018 to 2021, showing a decline from June 2020 until the end of 2020 and it remained below 40% in 2021. Captain Swaminathan also shared graphics on the evolution of Terminal Congestion from November 2020 until January 2022 in North America (currently reaching 40%) and Europe (almost reaching 50%). Graphics show the Total Retail Sales evolution and the absorption of the global fleet due to Delays. (12-13%) 74

IELA}}REPORT97

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POST EVENT

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TA AW KE AY

Get To Know The Disruptions of the Sea Freight industry: }

Geo Political

}

Covid Waves

}

Bunker Cost

}

Vessel Charter

}

I.L.W.U. - The International Longshore & Warehouse Union is a labour union which primarily represents dock workers on the West Coast of the United States. Negotiations expected in July 2022 will affect the whole industry. The key topic will be automation.

}

I.M.O. 2023 regulations – The International Maritime Organisation is focusing on reducing greenhouse gas emissions from international shipping. Currently 55% of the global current fleet does not comply with the regulations by 01.01.2023. Compliance with regulations means speed reductions, port omission, increase transit times, and most importantly, this will limit capacity.

The financial impact for shipping companies will depend on the combination of solutions implemented. All parties in the ecosystem play a very important role.

It is not a shortage of container supply, it is increased demand and the turnover time of the assets that are being affected. “I urge all logistics service providers to make sure that in the current volatile market there is a communication line, especially for sensitive accounts, which must be increased compared to before” highlighted Captain Swaminathan. He assured us that CMA CGM is investing both in the software and hardware, including the 60+ second-hand ships they have purchased to take care of the growing trade requirements from the carriers’ perspective. More than 900.000 units of containers have been purchased by the company over the last two years. A similar amount of units have also been taken up by most of the other carriers. They are also investing in aircraft. For software, a lot of effort is being focused on providing digital solutions and innovations to enhance the customer experience as far as the business process is concerned.

•••••

Speaker

Watch the full session on IELA TV to get all details and the Q&A session that followed the presentation. (Private area for IELA Members only)

}}Thank you to

Capt. Swaminathan RAJAGOPALAN Commercial Director

CMA CGM AGENCIES (INDIA) PVT LTD, INDIA www.cma-cgm.com

IELA}}REPORT97

}}

• O S22

DAY 2

Meet the experts VENUES/ORGANISERS BANGALORE INTERNATIONAL EXHIBITION CENTRE (BIEC), India

SQM: 77.200sqm exhibition space + 5.600sqm of conference area up to 15.000pax.

5 Halls 40-50 exhibitions/ events annual (pre-pandemic)

First exhibition: 2007

Mr. Ubaid AHMAD introduced BIEC, the Bangalore International Exhibition Centre, operating since 2007 and having hosted 370 events since its inception. The venue was shut down until September 2021, and that same month BIEC could host the 37th edition of IIJS Premiere, India International Jewellery Show. IIJS is India’s largest B2B gems and jewellery exhibition organised by the GJEPC. The event was safely held with all the necessary Govt. permission & COVID precautionary measures initiated by the venue. It presented 1310 Exhibitors to 50.000 visitors in 5 days on 70.000sqm of exhibition area, 660sqm of conference area and 7.000sqm of outdoor area with the temporary food hanger. Shorlty after, Omicron strucked. Now organisers are coming back to discussions and blocking the dates for 2022/2023. The venue is ready with all the precautionary measures & SOPs to hold exhibitions. COVID affected all the big and medium events which declined their size by 30-70%. There was no full participation from India and a major setback was the lack of international participation.

•••••

Speaker

}}Thank you to

Mr. Ubaid AHMAD Senior Director at INDIAN MACHINE TOOLS MANUFACTURERS’ ASSOCIATION (IMTMA)

and BIEC BANGALORE INTERNATIONAL EXHIBITION CENTRE, INDIA www.biec.in

Executive Member, IEIA

IELA}}REPORT97

}}

TOPICS • 6 • 6

TO PI C

O S 22

•

6 •

TARIFFS & CALCULATION

• 6 TOP PICS ICS TO

INSURANCE

VOLATILE MARKET OF FREIGHT FORWARDING SPECIALLY SEAFREIGHT & AIRFREIGHT

TOPICS • 6 • 6

•

VENUES / ORGANISERS

CS PI TO

• 6 TO PIC PICS TO S

•

DANGEROUS GOODS

TO PI C

SUSTAINABILITY

POST EVENT

CS PI O T

Mr. Sunil GOVIND explained what BIEC had done while the exhibition industry was closed off. BIEC gave support to the government with migrant labour movement. }

Local Government used the venue to manage Migrant Labour Movement in March – May 2020.

}

Support to Government was provided by holding area for movement of people into and out of city.

}

Security & Housekeeping support to operations.

}

Coordination with Local Authorities.

Between July - September 2020, the government requested space to set up the COVID Care Centre for lightly symptomatic patients and it became India’s largest care centre, welcoming 10.500 patients. Once the CCC got was dismounted, the Team came back to the office, applying strict protective measures against Covid-19 and putting in place organisational initiatives and philological support. The team created the SOP for managing COVID 19 Challenges for Exhibitions at BIEC, relating the Ecosystem of Exhibitions and Common Precautions, including what is expected from each party at all moments, including the responsibilities of the Venue, the Service Providers, the Organiser, the Exhibitors and the Visitors.

•••••

Speaker

}}Thank you to

Mr. Sunil GOVIND Senior Director & Head of Facility Management & Operations

BIEC BANGALORE INTERNATIONAL EXHIBITION CENTRE, INDIA www.biec.in

IELA}}REPORT97

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• O S22

DAY 2

Meet the experts VENUES/ORGANISERS FIERA MILANO, Italy

SQM: 399,000sqm exhibition space + 65 meeting rooms + 60.000sqm outdoors area

20 Halls 160 congress, 50 exhibitions/events annual (pre-pandemic) First exhibition: 1920

Mr. Alessandro PAVESI, Venue Director at Fiera Milano explained why the exhibition industry is important for the local and national economies, revealing that Fiera Milano has an impact of EUR 8.1 billion on the Italian Economy, of which EUR 4.3 billion directly impacts the Lombardy region. EUR 6.6 billion generated by Fiera Milano and EUR 1.5 billion contribution to the public budget (VAT, Income tax, etc). During the months of forced inactivity, Fiera Milano worked closely with all the main stakeholders to meticulously plan the restart of its exhibition and conference events: }

extraordinary organisational effort to support a busy calendar: more than 30 exhibitions in H2 2021;

}

exploiting synergies between similar/adjacent sectors, transforming a moment of crisis into an opportunity.

•••••

Speaker

}}Thank you to

Mr. Alessandro PAVESI Venue Director

FIERA MILANO ITALY www.fieramilano.it

IELA}}REPORT97

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POST EVENT

O S 22

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Fiera Milano implemented COVID 19 PROTOCOLS “FIERA MILANO. SAFE. TOGETHER”: May 2020: Contributed to drafting the protocol (AEFI) 11.05.2020: Drafting of the protocol of Fiera Milano Sept/Oct 2020: Exhibitions/Events reopening Jun-Dec 2021: Protocol Update Fiera Milano Feb 2022: Protocol Update Fiera Milano Fiera Milano has a web section dedicated to communicating protocols and the various actions. https://www.fieramilano.it/safetogether.html The venue presented to its stakeholders its strategic plan “CONN.E.C.T. 2025” which set out the development pillars focused on four strategic directions to become a leading European hub with an international presence: }

complementary and synergistic offer of traditional and digital services capable of enhancing the customer journey of exhibitors and visitors through a “phygital” experience and the development of a permanent information hub to support supply chain communities;

}

strengthening of the portfolio of proprietary and third party exhibitions;

}

consolidation of leadership in the congress sector;

}

attractiveness and safety of the exhibition and congress sites.

The strategic plan also focuses on sustainability as a tool for value creation for all Stakeholders. Enabling factors represented by the enhancement of human capital, a commercial and product approach aimed at excellence, digital transformation and major investments all aimed at increasing the management efficiency and competitiveness of the sites. IELA}}REPORT97

}}

• O S22

DAY 2

Meet the experts VENUES/ORGANISERS BERNEXPO GROUPE, Bern, Switzerland

SQM: 140.000sqm indoor and outdoor exhibition space

22 event rooms / Halls 350 events annual

(pre-pandemic) –

17 in-house trade fairs Founded: 1958 The venue is located in Berne, Switzerlands capital and directly linked to the motorway, trainstation.

Ms Ingrid WALKER, head of congress and events at BERNEXPO Groupe, shared the venue’s journey through COVID19, explaining that various working groups were immediately launched and were making the outmost to see crisis as a chance. By pushing forward their digital projects, BERNEXPO was able to implement the first digital plattform for fairs by early April 2020. Some of the new business opportunities were COVID19 drive & walkIn test centres, vaccination centres and renting out facilities to COVID19 related organisations as well as the parliament could event their meetings at BERNEXPO safely and with distance. Trial and error was important during the last 2 years: some of BERNEXPOs fairs, especially in the educational and technology sector, were successfully switched to digital/hybride but it is impossible to replace the emotional and personal exchange of on-site activities.

Speaker

•••••

}}Thank you to

Ms. Ingrid WALKER Head of Congresses & Events

BERNEXPO SWITZERLAND www.bernexpo.ch/home.aspx

IELA}}REPORT97

}}

POST EVENT

BERNEXPO GROUPE was implementing the following regulations and customer solutions during COVID19: } Distance: holding meetings with distance or Safe-ZoneTrackers (Live Tracker) and split stuff in different rooms with no bigger than 5 people during event

Safety: introducing COVIDranger at public events, providing a positive feelingsafe sensation }

Customer handling: provided individual solutions for postponing or cancelling events, coordinated within destination Bern and other locations. }

O S 22

•

What is the future holding for us? BERNEXPO GROUPE believe in hybrid forms, but not in the form of one single event, but an omnichannel concept throughout the whole year. This strategy allows to stay connected 365days and can hold face-to-face events, digital events like webinars or pre-events, newsletters, social media. Shifting from single customer events to an continous engagement.

BERNEXPO is looking positively to the future and will open a new hall in 2025 (www.neuefesthalle.ch). However, there are key issues that will occupy us intensively over the coming period.

}

Sustainability Everybody in the ecosystem needs to be able to give a clear commitment to responsible action and be aware of economic, social and environmental impact, we have, in this industry. Synergies & Flexibility (Accessibility, short distances, easy in/out, Keep it short and simple) }

Events are no longer simply carried out. In the future, events must be well coordinated, venues are responsible for identifying synergies in the structure or infrastructure at an early stage and guiding our customers accordingly. Create Awareness (No cheap wages, Consider local partners, No greenwashing) }

Simplicity (Easy ordering, Transparent information, Digital tools, Excellence) }

Everything should be as simple and transparent as possible. This starts with the digital order store, where clients see at a glance how much their booth and renting materials costs, and ends with the digital app on my phone, which guests can use at the event site to find a number of helpful tips and useful functions for a satisfying stay.

IELA}}REPORT97

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• O S22

DAY 2

Meet the experts VENUES/ORGANISERS MARINA BAY SANDS, Singapore

SQM: 120.000sqm indoor exhibition space + 2.500

rooms, 60 restaurant

300 shops 6 Halls 3400 events annual (pre-pandemic) Opening: 2010

Weemin ONG, Vice President Marina Bay Sands, presented their business model focus on travellers to stay at the hotel to entertain, and he explained the evolution during Covid: } What was our world before Covid hit us: we were a platform for businesses to do face-to-face meetings. } We used to have 3 transactions: we had a platform with our clients and the community sharing knowledge, business & network. } When Covid hit us: the world that we were in before disappeared. Singapore was in complete lockdown on 6 April 2020. On April 10th, our clients moved entirely virtual. The situation was then 0 -100, 0 being the in-person and 100 the Online.

WeeMin commented “Covid affected the ability to meet NOT the need to meet”. Their team learned from 3 parallel industries: News Broadcasting (how they stream live every day), e-gaming (How they use CGI to bring a storyboard to live) and sports.

•••••

Speaker

}}Thank you to

Mr. WeeMin ONG VicePresident

MARINA BAY SANDS SINGAPORE www.marinabaysands.com

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POST EVENT

O S 22

•

Weemin explained “our response to the Covid challenge was the birth of the industry’s first hybrid broadcast review: HBS1, the Hybrid Broadcast. Studio 1, the first of 4, to able their clients to continue transacting 3 things: knowledge,

business and network.”

The challenge of our industry is: To think Eyeballs, not just Footfalls To think Audience, not just the Delegates To think Communities, not just memberships The King now is Engagement, not just Content

When referring to the cancellation of events, Weemin identified how the company’s position on April 2020 was to be flexible: “It doesn’t matter what we did in the last 12 years. It’s what we do in the next 12 months which will define who we are in the industry”.

The Future of us is Omni-Channel, not just Hybrid

Weemin explained the future is omnichannel: 24/7/365. Eventually we will be evolving from the 0-100 to 90-10 (in-person VS digital) with a UX unification.

Watch the full session to access the post-presentation discussion (Private area for IELA Members only)

IELA}}REPORT97

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• O S22

MASTERS OF CEREMONY

IELA OPERATIONS SUMMIT 2022 TEAM Sudhir Dhavan

Chairperson of IELA Education & Training WG

Ute Wiezorrek

Vice-Chairperson of IELA Education & Training WG

Alexandra Erdmann IELA Board Member

Alessandra Dellavedova IELA Member

The E&T WG team is very happy that, as the physical meeting was not possible, we were able to organise the Online OS 2022 with such brilliant speakers and topics. We only had 4 weeks of planning which was a very busy time for us, but, speaking as the E&T WG, we know that training and education for our members is a crucial element of our association. The positive feedback from participants convinced us that it was absolutely worth spending so much time in planning this event. We are sure that the participants will benefit a lot from these sessions and will implement the knowledge learnt in their daily business. Finally we want to thank all the speakers who invested their time and gave us insight into their part of our business. Ute Wiezorrek

IELA OPERATIONS SUMMIT 2022 MODERATORS

Vice-Chairperson of IELA Education & Training WG

Bas Wiendels

IELA Board Member

Marc Uitenbroek IELA Member

IELA}}REPORT97

Thank You to the Education and Training Working Group, to

the Moderators and to the OS Team!

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I ndus try N ews •

Impact of COVID-19 on Exhibition Logistics and Freight Forwarding By Ujjwal Gupta, INTERNATIONAL SALES AND BD, BIG LOGISTICS INDIA PVT LTD, INDIA “Vax” (standing for Vaccination), “Pandemic”, and “Lockdown” were a few of the words which were awarded the title of “Word of the Year” by various dictionaries around the world – all thanks to COVID-19.

“V

ax” (standing for Vaccination), “Pandemic”, and “Lockdown” were a few of the words which were awarded the title of “Word of the Year” by various dictionaries around the world – all thanks to COVID-19. That being said, we would not like to begin this article by explaining the catastrophic effects of COVID-19 on the MICE industry, as this is known to one and all. However, to put it out briefly, in terms of operating profits, 44% of MICE organisations in Asia have incurred losses in 2020, which happens to be the 4th highest in the world. Just to give our readers a bird’s eye view of how badly the pandemic has hit our industry, we would like to present the following infographics, as pictures speak louder than words:

The following infographics will help us to better explain our ideas:

}Infographic 2: Comparison of revenue in billion USD. The industry is forecasted to return to pre-COVID levels by 2023.

}Infographic 3: Merchandise imports (red) and exports (green) for India.

}Infographic 1: Comparison between 2019 and 2021 for attendees, exhibitors and space booked.

This article is written to let the readers know and understand the impact of COVID-19, specifically in a niche segment of the MICE Industry – Exhibition Logistics. It is important to understand that the impact has been completely polarised between Logistics services in Merchandise imports & exports and Exhibition Logistics.

Infographic 3 tells us that Merchandise exports/imports for India are not only back to pre-COVID levels, but even better. This would mean that organisations offering logistics services for merchandise exports/imports have better business. However, Infographic 4 tells us that as high as 67% of MICE organisations adopted digital solutions during the COVID era. Digital adoption in our industry points in one single direction, in most cases: ONLINE EXHIBITIONS. Online exhibitions point in one direction for Exhibition Logistics: No Business. IELA}}REPORT97

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}Infographic 4: Implementation of Digital Solutions by MICE organisations in response to fighting the COVID pandemic. Blue represents ASIA Pacific and Grey represents Global.

}Infographic 6: Feedback from Organisations on how public policies helped in covering costs.

To support the above claim, 44% of organisations in the MICE industry suffered losses in 2020, as compared to 2% in 2019. Out of the remaining organisations, the operating profits reduced by more than 50% for 25% of organisations (Infographic 5).

}Infographic 5: Operating Profits comparison. 2019 v/s 2020.

Such unprecedented times call for support from Government bodies. However more than 50% of organisations say that they did not benefit from any such support schemes while the remaining 27% said that such schemes could cover only 10% of costs (Infographic 6).

Other than exhibitions going virtual/hybrid, one of the other biggest factors which is affecting the business in Exhibition Logistics services are volatile and extremely high freight charges. The following breakdown will help you to understand the reason for this abnormality:

1. 86

Port Congestion caused due to shortage of equipment and labour (Quarantine requirements upon vessel arrival, layoffs, catching COVID). This leads to delay in de-stuffing, which in-turn caused port congestion – a vicious cycle. As time means money, costs keep on rising; IELA}}REPORT97

}Infographic 7: Comparison of inactive container capacities between various crises.

}Infographic 8: Measures implemented by number of countries to fight COVID-19.

Global Imbalance – Sudden closure of major cities and production houses led to an imbalance in supply and demand. Also, a few major ports got locked down leading to shipping lines altering routes altogether. Average Transit time from China to US had gone up from 41 days is Nov-2019 to 80 days in Dec-2021;

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I n du s t ry Ne w s •

}Infographic 9: Global Freight Rate Index.

Fear of losing customers – desperate times call for desperate measures. No one wants to lose their loyal customers, even more so during these times. Exporters having to give in to the demands of shipping lines lead to the rates being hiked and unchecked.

}Infographic 10: Air-freight price index (Asia to US).

References:

}Infographic 1:

https://www.ceir.org/covid-19/

}Infographic 2:

https://www.consultancy.uk/news/29624/global-

exhibition-market-to-return-to-pre-covid-size-by-2023

}Infographic 3: }Infographic 4, 5, 6:

Strict ship capacity management by shipping carriers is likely to destabilise the services of Shipping lines, driving freight rates higher.

https://pib.gov.in/PressReleasePage.

aspx?PRID=1787201 https://www.ufi.org/wp-content/

uploads/2021/07/27th_UFI_Global_Barometer_july_2021.pdf

}Infographic 7, 8:

https://www.unescap.org/sites/default/d8files/

knowledge-products/ShippingPoliyBrief-16Oct2020-FINAL.pdf

}Infographic 9:

https://www.statista.com/statistics/1250636/

global-container-freight-index/

High sea freight costs pushes the customers to consider sending the exhibits by air. Unprecedented demand, coupled with the above factors, lead to an increase in air-freight. The following infographics will help you to understand the rate at which freight rates have increased.

With the world opening up, there is another challenge which the Exhibition Logistics industry is facing. Though the organisers are trying their best to conduct shows physically, new variants and sudden regional spikes in cases are pushing them to postpone shows at extremely short notice (IMTEX 2022 with 33,000 sqm of exhibition space was postponed 15 days before the scheduled opening). Exhibitors want to therefore ship their cargo at the latest possible date. This increased transit time, unannounced cancellation of cargo freighters and delays in Customs processes reduce the deadline to handover goods to shipping/air lines – putting us in a catch-22 situation.

}Infographic 10:

https://www.bls.gov/opub/btn/volume-10/air-

freight-prices.htm?view_full

}}Thank you to

UJJWAL GUPTA

BIG LOGISTICS INDIA PVT LTD, INDIA ujjwal.gupta@brightindiagroup.com www.brightindiagroup.com

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• Ind u s t r y N ew s

About GED: Global Exhibitions Day (GED) recognises the important role that trade exhibitions play in driving economies throughout the world. Exhibitions have traditionally played a role in bolstering and growing economic sectors, and this year is no exception!

Global Exhibitions Day June 1st 2022 The seventh annual Global Exhibitions Day All businesses and professionals in the Exhibition Industry were invited to join the GED celebrations by highlighting the impact of exhibitions on local economies – both in building businesses and connecting people from around the world.

About GED2022: The 2022 GED campaign will focus on the irreplaceable value of physical exhibitions and face-to-face business events in creating platforms for economic growth and recovery, as well as being the perfect occasion to network and meet new people. “We have seen many examples of trade shows taking place all over the world. Many of you participated in Global Exhibition Day (GED) activities in the past. Let’s make use of this excellent platform for the industry to celebrate collaboration, invest in advocacy efforts and recognise success,” said Monica Lee-Müller, UFI President, “Let’s celebrate Global Exhibitions Day together on June 1st 2022!”

nce again, IELA has supported this special day and invited its members to participate in one or several initiatives!

Key message UFI was inviting the industry to share for GED2022:

The community is eager to see each other again and to meet new people

The annual Global Exhibitions Day will take place on June 1st 2022 and this year will mark the seventh edition of GED.

As COVID-19 restrictions end, the industry anticipates a strong and quick recovery

GED 2022 celebrates the role of exhibitions in accelerating the pace of economic recovery

Everyone associated with the global exhibition industry is encouraged to recognise this day

#GED2022 #GED2022

YOUR GED’S thoughts 88

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YOUR GED’S video+message

YOUR GED’S PICTURE

#GED2022

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I n du s t ry Ne w s •

Voices of the exhibition industry Meet the Logistics Suppliers sharing your thoughts

IELA’s video of messages #GED2022 AND Prepare our short message about the value of exhibitions

TogetherStrong Take your portrait or a team picture with the TogetherStrong GED2022 sign

IELA to celebrate GED22, has participated in any or all of the following actions:

Voices of the Exhibition industry Meet the Logistics Suppliers Your thoughts on the future of the industry, especially on the future of the exhibition logistics industry. (maximum 560 characters) (maximum 560 characters) (maximum 560 characters) (maximum 560 characters) (maximum 560 characters) (maximum 560 characters) (maximum 560 characters) (maximum 560 characters) (maximum 560 characters) (maximum 560 characters) (maximum 560 characters) (maximum 560 characters) (maximum 560 characters) (maximum 560 characters) (maximum 560 characters) (maximum 560 characters) (maximum 560 characters).

1. Voices of the exhibition industry - Meet the Logistics Suppliers The IELA’thoughts on the future of the industry, especially on the future of the exhibition logistics industry.

YOUR PORTRAIT PICTURE

YOUR COMPANY LOGO

#GED2022 | GED@ufi.org | www.globalexhibitionsday.org

2. iela’s video of messages #GED2022

the VALUE OF EXHIBITIONS }}Thank you to

R.E. ROGERS INDIA PVT. LTD., INDIA BTG MESSE-SPEDITION GMBH, GERMANY ROCK-IT GLOBAL MEXICO, MEXICO AEL - ASIA EXPO LOGISTICS, VIETNAM E.S.I. EXPO SERVICES INTERNATIONAL, FRANCE EKOL LOJISTIK AS, TURKEY ROCK-IT GLOBAL PERU, PERU FULSTANDIG SHOWS E EVENTOS, BRAZIL FILS INTERNATIONAL, UAE BIG LOGISTICS INDIA PVT LTD, INDIA SUOMEN MESSULOGISTIIKKA OY, FINLAND EXPOTRANS S.P.A, ITALY

3. TogetherStrong for GED2022! Portraits of the team picture with the TogetherStrong-GED2022 sign

}}Thank you to

CLAMAGERAN FOIREXPO, FRANCE

DARWISH LOGISTICS, SYRIA

ELF SHIPPING LLC, UAE

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• Wo r kin g G roup s

MEMBERSHIP

View WG Members

Since the last report there have been some changes in our working group. Our former Chairperson Ghazali Bin Saad has left this position due to structural changes in the company. As most of you know, DSV acquired Agility and they are only keeping a few countries as members. Singapore, where Ghazali is active, is not one of the remaining IELA members within DSV. Ghazali put in great work and effort in IELA over the years and he has been a great and ambitious leader for our working group. He will be missed by IELA and our group. Thank you for the good job, Ghazali! For the moment I have taken over as

the Chairperson, but only temporarily until the GA 2022. As new Vice Chair, we are happy to announce that Marzena Zawadzka-Szulc from Universal Express, Poland has accepted this role. New for the Working groups is the election of two Vice Chairs in order to be able to develop different tasks and strategies. This work will continue after the GA 2022 so more information will be given later. During the Pandemic most IELA members stayed strong and are still in business. This is very good news and shows that we keep the fighting spirit also in hard times.

There are some members who decided to cancel their membership but at the same time we are welcoming new members to our family. Naturally the work in vetting and checking applications from new members has been on hold during the pandemic. The GA 2022 in Bruges will be a good opportunity to restart this work in the Membership Working Group. I am sure there will be many good ideas brought forward. Hope to see many of you in real life in June. Stay strong and positive! t Best regards, Lena Ericson, Temporary Chairperson On-Site Exhibitions AB, Sweden lena@onsitegroup.se

STANDARDS & CUSTOMS

View WG Members

Hi everyone, During our meetings, we carried out quick real-time surveys to allow us to get Insights as a “thermometer” to measure general opinion on Standards (as you can see below)

Everybody at the meeting felt that all members accept or believe in our Standards, but not all follow them. The majority believes them to be necessary in order to make updates and create more technological methods to support members 90

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We discussed very interesting points of view regarding the “New Now”: how pricing is increasing on the market, the fact that some workers/providers have left the sector and what to do if we have too many large shows at the same time. We worked on creating the next statements referring to the pandemic and war situation, to warning about extra charges but not giving an exact amount (this is not confirmed in detail until it happens): “We preserve the right to change quotations according to actual pandemic situation or war, such as

freight charge changes, demurrage at ports, storage, expired regularisations, change of Status for imports or extra manoeuvers due the cancellation or postponement of show dates”. We also worked on other ideas like; “NFT for the ATA Carnet”, “A unified tariff”, “How to involve more members as volunteers”, “COVID 19 Guidelines”, etc. t CHAIRPERSON

Rene Carvajal New Age Of International Business S.A. de C.V., Mexico rene.carvajal@naibgroup.com.mx VICE-CHAIRPERSON

Ryu Ishida Ishikawa-Gumi, Ltd., Japan r_ishida@ishikawa-gumi.co.jp

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Worki ng Groups

•

EDUCATION & TRAINING

View WG Members

The important topic for the Education & Training WG was OS 2022 as the event was going back from physical to virtual. Initially we did not have the mindset to accept the change, but we took up the challenge as a MUST to deliver the event within a short clear time frame.

The overwhelming response from the membership was the best! Over 63 students attended the event. We invited other Working Groups who also participated and it opened up a gateway to other groups to witness and see what we do. They can join us in the group if interested.

The Board gave us their go-ahead to organise a virtual event. It was to be delivered within 4 weeks to ensure that we make it happen as per the yearly cycle. All E&T WG team members brainstormed on ideas for topics on this knowledge-based platform. The suggested programme was put to the Board who gave their go-ahead and immediately sanctioned it.

The 7 hot topics were chosen to ensure we touch base on important factors in the industry. Excellent input leads to making sure that we are updated with today’s changes in our sector and precautionary measures can be implemented following the suggestions of valuable speakers. The polls after each session evaluate

the interests of attendees. This knowledge will be used in planning the forthcoming educational and training programme. t CHAIRPERSON

Sudhir Dhavan R.E. Rogers India Pvt. Ltd., India sudhir@rogersworldwideindia.com VICE-CHAIRPERSON

Alessandra Dellavedova Expotrans S.p.A. - Milan, Italy alessandra.dellavedova@expotrans.net VICE-CHAIRPERSON

Ute Wiezorrek Cretschmar MesseCargo GmbH, Germany ute.wiezorrek@cretschmar.de

INDUSTRY RELATIONS

View WG Members

New Chair and Go to Person At the end of 2021 we had a great session to close the year: The ASSOCIATIONS DAY. We brought together the most important associations from around the world, seated around the same table. It was a short session, nourished by the exchange of information on how each entity was handling the difficult year 2021 and how to face 2022. We started 2022 with a new Chair leading this group. We welcome Lucien Lawson as the new Chair of the group and Kim Valdes remains as Vice Chair.

We are still looking for a second Vice Chair to support all activities which we will develop during 2022. As the main responsibility of the IRWG is to build bridges, exchange information and share best practices, we will continue working on the Update of the Ambassador Programme focusing this year on the NET ZERO CARBON EVENTS. t

CHAIRPERSON

Lucien Lawson Clamageran Foirexpo, France l.lawson@clamageran.fr VICE-CHAIRPERSON

Kim Valdes CargoLive, S. de R.L. de C.V., Mexico kim.valdes@cargolivelog.com IELA}}REPORT97

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Resignations: } AGILITY

INTERNATIONAL LOGISTICS PTE LTD, SINGAPORE

} SCHENKER

} AGILITY

LOGISTICS SRL, ITALY

} SCHENKER

} AGILITY

SPAIN S.A., SPAIN

} SCHENKER

} BALTRANS

EXHIBITION & REMOVAL LTD., HONG KONG

} DSV

SOLUTIONS PTY LTD FAIRS & EVENTS DIVISION, AUSTRALIA

} DSV

LOGISTICS CO., LTD, P.R. CHINA

} DSV

LOGISTICS CO., LTD, GERMANY

} DSV

SOLUTIONS A/S, DENMARK

} DSV

SPA, ITALY

AUSTRALIA PTY LTD,

AUSTRALIA & CO. AG, AUSTRIA

INTERNATIONAL (H.K.) LTD., HONG KONG

} SCHENKER

LOGISTICS NEDERLANDS B.V., THE NETHERLANDS

} SCHENKER

LOGISTICS LLC, UAE

} SCHENKER

LTD FAIRS & EVENTS, UNITED KINGDOM

} SCHENKER

INC., USA

ADVERTISE HERE To advertise in this magazine please contact: Ludivine Bastien at ielareport@iela.org

Why should you keep your company profile up-to-date?

}}

IELA International Exhibition Logistics Association

4, rue Charles-Bonnet | P.O. Box 399 | 1211 Geneva 12 | Switzerland VAT registration number: CHE-100.318.856 }}

Next IELA Report Spring 2022 (No. 98) – Email your articles to ielareport@iela.org

IELA}}REPORT97

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AP P O I NT M E NT S

M em bers N ews

Looking for an EXPERT?

•

Find the Exhibition Logistics Supplier you are looking for here!

MEMBER Find your expert in exhibition & event logistics within the IELA Network: 158 IELA Members 23 affiliates 55 countries (June, 2022)

Speaker

THIS IS OUR INDUSTRY, OUR PASSION, OUR WORLD

www.iela.org IELA}}REPORT97

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• M e m b e r s N ew s

APPOINTME NTS

POWER

WORKING GROUPS MEETINGS MEETINGS

B E L G I U M

TH E

VA L U E

INSPIRE. IGNITE. MENTOR

PR O PO SI TI O N

RETURN - RECOVER - RECONNECT RESKILL - RENEW - REIMAGINE

We are OUR MEDIA PARTNERS

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