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INTEGRATIVE THINKING RESEARCH INITIATIVE
Design Thinking Made Visible Project
©
Gk VanPatter Elizabeth Pastor
2002-2015
SenseMaking for ChangeMaking Copyright © 2002-2015 Humantific Inc. All Rights Reserved. 1
Copyright © 2002-2015 Humantific Inc. All Rights Reserved.
Published by
Humantific Publications 6 West 18th Street, 9th Floor New York, New York, 10011 Thinking Made Visible Research Visual SenseMaking Strategic Innovation Models Design by Humantific
All Contents Copyright 2002-2015, Humantific. All Rights Reserved. Inquiries: engage@humantific.com
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Contents Introduction What is Integrative Thinking? What is Integrative Thinking Enabling? Design Thinking Made Visible Project Research Results What the Research Shows Integrative Thinking: In History Participating in Research Further Information
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4 12 15 30 36 119 130 137 140
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INTEGRATIVE THINKING RESEARCH INITIATIVE Introduction
Copyright © 2000-2010 Humantific Inc. All Rights Reserved.
For the past ten years, Humantific has been conducting Integrative Thinking Research in organizations & in schools. We have already learned a lot! Copyright Š 2002-2011 Humantific Inc. All Rights Reserved.
INTEGRATIVE THINKING RESEARCH INITIATIVE
Work is Changing: Challenge Complexity is Rising 2000-2010
What skills & tools are needed to do this work?
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Work is Changing: Time Frames are Compressing 2000-2010
What skills & tools are needed to do this work?
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Work is Changing: Thinking Across Disciplines Required 2000-2010
Today Yesterday
What skills & tools are needed to do this work?
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We share learnings about the realities of Integrative Thinking by inviting others to participate in the research.
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Participant learning typically includes seeing what Integrative Thinking is, what it isn’t and how to build capacity in real teams and real organizations.
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In all of our research we utilize a diverse set of tools within the Humantific Innovation Harmonics Framework created ten + years ago and still a work in progress. ©
(Integrative Thinking is one dimension of Innovation Harmonics©.) 11
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WHAT IS INTEGRATIVE THINKING?
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INTEGRATIVE THINKING RESEARCH INITIATIVE
What is Integrative Thinking? MICRO VIEW
Integrative Thinking (and its cousin Integrative InnovationŠ)
is the disciplined ability of recognizing, orchestrating and integrating the diverse brainpower of cross-disciplinary teams as they grapple with and navigate complex innovation challenges.
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INTEGRATIVE THINKING RESEARCH INITIATIVE
What is Integrative Thinking? MICRO VIEW
At its core,
Integrative Thinking is about recognizing and respecting the default thinking preferences of individuals regardless of discipline, and how those preferences map to innovation process. Integrative Thinking is also about unlearning old thinking habits and learning new behaviors. 14
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WHAT IS INTEGRATIVE THINKING ENABLING?
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INTEGRATIVE THINKING RESEARCH INITIATIVE
What is Integrative Thinking Enabling? MACRO VIEW
Integrative Thinking Enabling is the disciplined ability to deliberately create robust sustainable conditions that support and enable Integrative Thinking across multiple disciplines in organizational and societal contexts.
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Disciplines
MACRO VIEW Integrative Thinking Enabling is here.
Integrative Thinking by Design.
MICRO VIEW Integrative Thinking Behaviors are here.
Humantific Innovation HarmonicsŠ Framework connects MACRO & MICRO VIEWS. Copyright Š 2002-2011 Humantific Inc. All Rights Reserved. Shown Above: One thinking combination popular in organizations today. Many combinations are possible.
INTEGRATIVE THINKING RESEARCH INITIATIVE
What is Integrative Thinking Enabling? MACRO VIEW
Helping organizations tap into the power of Integrative Innovation© is an ongoing quest and has been for numerous years
the focus of several leading transformation by design practices, including Humantific. 18
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Creating Innovation Harmonics typically involves working with organizational leaders to redesign, reskill & reconstruct the “Innovation Brain” within their organizations. ©
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Unbalanced 1: Most organizations look like this. Judgment Dominates
judgment
ideation Divergent Thinking
Convergent Thinking
CULTURE ORIENTATION
Judgment is the highest form of value. BELIEFS
More and better decision making will make us more innovative. 20
NOTE: For challenges related to this type of organization see Humantific’s Team Thinking Transparency: Innovation Secrets Revealed.
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Unbalanced 2: Some organizations look like this. Ideation Dominates
ideation
judgment Convergent Thinking
Divergent Thinking
CULTURE ORIENTATION
NOTE: For challenges related to this type of organization see Humantific’s Team Thinking Transparency: Innovation Secrets Revealed.
Ideas are the highest form of value. BELIEFS
More and better ideas will make us more innovative. 21
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Balanced Innovation Harmonics©
Balanced Innovation Harmonics© All Preferences Equally Valued Dynamics Linked to Innovation
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Humantific’s MACRO Innovation Model 2000-2010
Organizations often define innovation
here
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Humantific’s MACRO Innovation Model 2000-2010
Organizations’ behavior and values are often
here
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Humantific’s MACRO Innovation Model 2000-2010 Humantific defines Integrative Thinking & Continuous Innovation
here!
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Humantific Innovation Harmonics© Framework Integrative Innovation Model
Integrative Innovation Teams
Integrative Innovation Processes
Integrative Innovation Information Integrative Innovation Technologies
Integrative Innovation Environments
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Innovation Harmonics©: 3 Views
CPS Profile Instrument by Dr. M. Basadur
Innovation Harmonics Framework by Humantific
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Innovation Harmonics©: 12 Strategic Comparison Views
STRENGTH
Pattern Optimization
STRENGTH
(Digging the same hole deeper) ISSUES
• Inability to invent • Stuck in the present
Pattern Creation
STRENGTH
Pro-active & adaptable
ISSUES
• Takes lots of smarts & work to achieve
(Digging new holes) ISSUES
• Inability to execute • Constantly digging new holes
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Creating Innovation Harmonics in organizations begins with raising awareness that differences in thinking exist by making thinking diversity transparent. Š
Making Thinking Visible represents one stream of Humantific work.
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Design Thinking Made Visible Project
©
IN PROGRESS
2002-2011
This chapter focuses on schools. Other chapters focusCopyright on organizations. © 2002-2010 2002-2011 Humantific Inc. All Rights Reserved.
INTEGRATIVE THINKING RESEARCH INITIATIVE
Design Thinking Made Visible Project
This research project was designed as a
collective sensemaking exercise that could be undertaken in undergraduate or graduate schools by professors and students without any special design thinking or innovation process mastery training provided.
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Design Thinking Made Visible Project
Participating Schools: Domus Academy, Italy Aarhus School of Architecture, Denmark National Institute for Design, India University of Kassel, Germany Regents Business School, UK Additional schools are in progress.
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Design Thinking Made Visible Project
Step
1 Without any explanation being provided by the professor, the students were asked to spontaneously draw their own design innovation process.
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Design Thinking Made Visible Project
Step
2 Students and Professors did their innovation profile using an interactive visual mapping tool provided by Humantific. Doing this profile made their thinking preferences transparent. 34
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Design Thinking Made Visible Project
Step
3 Students then discussed results: Professors asked students to imagine leading this team. What kinds of issues would likely arise? How could the issues be addressed? 35
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DESIGN THINKING MADE VISIBLE PROJECT
RESEARCH RESULTS
• Student Process Drawings • Group Innovation Profiles • What the Research Shows Copyright © 2000-2010 Humantific Inc. All Rights Reserved.
School 1
Domus Academy Italy Student design thinking processes visualized in one class
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DESIGN THINKING MADE VISIBLE PROJECT
Student Process Drawing: Domus Academy, Italy Student 1
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Student Process Drawing: Domus Academy, Italy Student 2
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Student Process Drawing: Domus Academy, Italy Student 3
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Student Process Drawing: Domus Academy, Italy Student 4
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Student Process Drawing: Domus Academy, Italy Student 5
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Student Process Drawing: Domus Academy, Italy Student 6
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Student Process Drawing: Domus Academy, Italy Student 7
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Student Process Drawing: Domus Academy, Italy Student 8
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Student Process Drawing: Domus Academy, Italy Student 9
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Student Process Drawing: Domus Academy, Italy Student 10
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Student Process Drawing: Domus Academy, Italy Student 11
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Student Process Drawing: Domus Academy, Italy Student 12
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School 1
Domus Academy
Group innovation profile
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DESIGN THINKING MADE VISIBLE PROJECT
Design Students Class Profile: Domus Academy, Italy
Innovation Harmonics© Framework by Humantific CPS Profile Instrument by Dr. M. Basadur
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Design Thinking Made Visible
School 2
Aarhus School of Architecture Denmark Student design thinking processes visualized in one class 52
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DESIGN THINKING MADE VISIBLE PROJECT
Student Process Drawing: Aarhus School of Architecture, Denmark Student 1
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DESIGN THINKING MADE VISIBLE PROJECT
Student Process Drawing: Aarhus School of Architecture, Denmark Student 2
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 3
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 4
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 5
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 6
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 7
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 8
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 9
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 10
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 11
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 12
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 13
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 14
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 15
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 16
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 17
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 18
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 19
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 20
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 20
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 21
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Student Process Drawing: Aarhus School of Architecture, Denmark Student 22
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School 2
Aarhus School of Architecture
Group innovation profile
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DESIGN THINKING MADE VISIBLE PROJECT
Design Students Class Profile: Aarhus, Denmark
Innovation Harmonics© Framework by Humantific CPS Profile Instrument by Dr M Basadur
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Design Thinking Made Visible
School 3
National Institute for Design India Student design thinking processes visualized in one class
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DESIGN THINKING MADE VISIBLE PROJECT
Student Process Drawing: National Institute for Design, India Student 1
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Student Process Drawing: National Institute for Design, India Student 2
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Student Process Drawing: National Institute for Design, India Student 3
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Student Process Drawing: National Institute for Design, India Student 4
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Student Process Drawing: National Institute for Design, India Student 5
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Student Process Drawing: National Institute for Design, India Student 6
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Student Process Drawing: National Institute for Design, India Student 7
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Student Process Drawing: National Institute for Design, India Student 8
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Student Process Drawing: National Institute for Design, India Student 9
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Student Process Drawing: National Institute for Design, India Student 10
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Student Process Drawing: National Institute for Design, India Student 11
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Student Process Drawing: National Institute for Design, India Student 12
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Student Process Drawing: National Institute for Design, India Student 13
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Student Process Drawing: National Institute for Design, India Student 14
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Design Thinking Made Visible
School 3
National Institute for Design
Group innovation profile
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DESIGN THINKING MADE VISIBLE PROJECT
Design Students Class Profile: National Institute for Design, India
Innovation Harmonics© Framework by Humantific CPS Profile Instrument by Dr. M. Basadur
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Design Thinking Made Visible
School 4
University of Kassel Germany Student design thinking processes visualized in one class
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DESIGN THINKING MADE VISIBLE PROJECT
Student Process Drawing: University of Kassel, Germany Student 1
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Student Process Drawing: University of Kassel, Germany Student 2
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Student Process Drawing: University of Kassel, Germany Student 3
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Student Process Drawing: University of Kassel, Germany Student 4
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Student Process Drawing: University of Kassel, Germany Student 5
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Student Process Drawing: University of Kassel, Germany Student 6
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Student Process Drawing: University of Kassel, Germany Student 7
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Student Process Drawing: University of Kassel, Germany Student 8
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Student Process Drawing: University of Kassel, Germany Student 9
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Student Process Drawing: University of Kassel, Germany Student 10
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Student Process Drawing: University of Kassel, Germany Student 11
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Design Thinking Made Visible
School 4
University of Kassel
Group innovation profile
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DESIGN THINKING MADE VISIBLE PROJECT
Design Students Class Profile: University of Kassel, Germany
Innovation Harmonics© Framework by Humantific CPS Profile Instrument by Dr. M. Basadur
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Design Thinking Made Visible
School 5
Regents Business School United Kingdom Student design thinking processes visualized in one class
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DESIGN THINKING MADE VISIBLE PROJECT
Student Process Drawing: Regents Business School, UK Student 1
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Student Process Drawing: Regents Business School, UK Student 2
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Student Process Drawing: Regents Business School, UK Student 3
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Student Process Drawing: Regents Business School, UK Student 4
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Student Process Drawing: Regents Business School, UK Student 5
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Student Process Drawing: Regents Business School, UK Student 6
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Student Process Drawing: Regents Business School, UK Student 7
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Design Thinking Made Visible
School 5
Regents Business School
Group innovation profile
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DESIGN THINKING MADE VISIBLE PROJECT
Business Students Class Profile: Regents Business School, UK
Innovation Harmonics© Framework by Humantific CPS Profile Instrument by Dr. M. Basadur
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WHAT THE RESEARCH SHOWS 10 Key Findings Copyright Š 2000-2010 Humantific Inc. All Rights Reserved.
DESIGN THINKING MADE VISIBLE PROJECT
What the Research Shows: 10 Key Findings
Finding 1 This research predates and debunks the 2009 academic theory that thinking attributes (“reliability” & “validity”, etc) can be rigidly pre-assigned to individuals or teams based on discipline labels such as design, designer or business, business manager. 120
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DESIGN THINKING MADE VISIBLE PROJECT
What the Research Shows: 10 Key Findings
Finding 2 Some students in design schools have the same thinking preferences as some students in business schools, and vice-versa.
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DESIGN THINKING MADE VISIBLE PROJECT
What the Research Shows: 10 Key Findings
Finding 3 Professors and students are generally unaware of how radically different design process approaches are from one person to another.
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DESIGN THINKING MADE VISIBLE PROJECT
What the Research Shows: 10 Key Findings
Finding 4 Many students of design/innovation are not accustomed to externalizing their thinking process.
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DESIGN THINKING MADE VISIBLE PROJECT
What the Research Shows: 10 Key Findings
Finding 5 For numerous students in this study, design thinking jumps off from a framed problem defined by a brief. Often there was no process activity upstream from the brief.
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DESIGN THINKING MADE VISIBLE PROJECT
What the Research Shows: 10 Key Findings
Finding 6 Design thinking processes often appear very different visually, while similar fundamental steps can often be found within. Some steps appear universal, others situational.
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DESIGN THINKING MADE VISIBLE PROJECT
What the Research Shows: 10 Key Findings
Finding 7 Most design thinking processes seen here have assumptions embedded that outcomes will be product or service creation.
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DESIGN THINKING MADE VISIBLE PROJECT
What the Research Shows: 10 Key Findings
Finding 8 Most design thinking process models seen in this study contain no reference to behaviors.
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What the Research Shows: 10 Key Findings
Finding 9 This research makes visible why the orchestration of design innovation work remains complex and a key challenge for teams and organizations.
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DESIGN THINKING MADE VISIBLE PROJECT
What the Research Shows: 10 Key Findings
Finding 10 This research suggests that real tools and visually shareable results are extremely useful in moving understanding of Integrative Thinking beyond stereotypical notions of design thinking and business thinking.
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INTEGRATIVE THINKING IN HISTORY
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Integrative Thinking: In History
Those who have studied the historical literature on the subject of innovation will know that
the concept of Integrative Thinking is not new.
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Integrative Thinking: In History
At Humantific, we believe proper historical crediting is part of professional and ethical community behavior. It is also an important aspect of Humantific’s culture. While conveniently ignoring history and not crediting is increasingly seen in the competitive consulting marketplace, it is not an approach that we subscribe to.
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Integrative Thinking: In History
Working in the context of business organizations, numerous early Applied Creativity pioneers, including Alex Osborn, Sidney Parnes, WJJ Gordon, JP Guilford, and others became interested in Integrative Thinking
in the 1950s. Many others have built on these foundations.
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Integrative Thinking: In History
The truth is the quest for and the orchestration of Integrative Thinking, represented by diverse thinking styles, underlies decades of applied creativity history and considerable research.
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Integrative Thinking: In History
What keeps changing AND improving are
the tools being applied to the realization of Integrative Thinking in the real world. At Humantific, ongoing research informs tools and methods on a continuous basis.
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INTEGRATIVE THINKING RESEARCH INITIATIVE
What is Integrative Thinking
NOTE: Not all Humantific research is public. We often work with business leaders seeking to create private internal research projects focused on various aspects of their organizations’ “Innovation Brain”.
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If your business organization or school would like to participate in one of our public or private streams of
Thinking Made Visible Research
Š
send an email to thinkingresearch@humantific.com 137
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Before Change Happens:
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New Seeing Happens New Understanding Happens New Thinking Happens
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REAL THINK TOOLS for the REAL WORK WORLD ©
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INTEGRATIVE THINKING RESEARCH INITIATIVE
Explanations
NOTE: Not all Humantific frameworks, tools, methods, and research are fully explained in this brief publication. For more information send an email with “Becoming a Client” as the subject to: engage@humantific.com
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