Intelligence
SOFT SKILLS SERIES
Emotional and social intelligence is the ability to recognize our own – and others – feelings, motivate ourselves and manage emotions in ourselves and others. It helps people give their best to – and get the most out of – their personal and professional lives.
Emotional Intelligence has a 58% influence on job performance. Also, 90% of top performers at work have high Emotional Intelligence.
INTRODUCTION TO EMOTIONAL INTELLIGENCE
Sandra – Your Emotional Intelligence Guide
Emotions precede thoughts, affecting cognitive abilities, decision-making, and interpersonal skills. Managing emotions, both our own and others', is crucial for successinpersonalandprofessionallife.
Let’s walk through this emotional intelligencejourneytogether.
EMOTIONAL INTELLIGENCE REAL WORLD EXAMPLES
Matthew is a bully and serves as the chief financial officer. He pays little interest to his team. Those he dislikes are shut out. He disputes any incidents that are brought to him. He becomes enraged with people and places the blame on them. Alternatively, he may say that you are the issue.
Matthew lacks emotional intelligence
Click on the video below to see how Matthew handles his interactions with team and with his boss.
WHAT IS THE IMPACT IN THESE EXAMPLES?
Subordinates frequently see a boss's bullying, arrogance, or stubbornness as evidence of incompetence. These characteristics are linked to lackluster financial outcomes, inadequate talent management, low motivation among team members, and subpar team leadership. Ninety-two percent of leaders who have several emotional intelligence qualities led teams that were highly productive and energetic. Great leaders are those with high emotional intelligence because they foster an environment that inspires drive and additional effort. By contrast, 78% of the time, leaders with low emotional intelligence fostered unfavorable environments.
But is emotional intelligence just for managers?
No, it’s for everyone, in every setting, in every circumstance
HOW
IS
EMOTIONAL INTELLIGENCE
DEFINED?
Emotional intelligence, also emotional quotient (EQ), refers to your ability to understand, control, use, and manage your emotions to relate well with others and overcome challenges. A key sign of emotional intelligence is your ability to let go of mistakes and embrace and accept changes. It also shows personal awareness of strength and feelings, empathy and sensitivity to others’ feelings and concerns, and managing emotions in challenging situations. Emotionally intelligent people understand that emotions can be powerful and temporary. Deciding anger doesn’t depict emotional intelligence. An emotionally intelligent person will take some time to calm their emotions before responding. It also transcends beyond the self and moves to others. Empathy is a crucial factor, NOT sympathy.
THE DIFFERENCE BETWEEN IQ AND EI
Your favorite colleague pops into your DMs and asks if you can chat. They’re working on a challenging project teeming with obstacles, making it hard for them to stay motivated and focused.
You either:
A. Offer a listening ear, lend your support, and assure them they’ll get through it
B. Provide your professional opinion on breaking down each roadblock
The first response showcases your emotional quotient (EI): your ability to understand and manage your emotions and those of others. The second response uses your intelligence quotient (IQ): your capacity for problem-solving, critical thinking, and logical reasoning.
IQ and EQ are not intrinsically better. While strong intellectual intelligence equips you with the cognitive skills to comprehend and overcome obstacles in your everyday routine, strong emotional intelligence facilitates effective navigation of social and emotional circumstances.
IQ testing methods, such as standardized exams, have historically been linked to improved job performance. However, more recent research points to a nuanced link between EQ and IQ. Non-cognitive skills like motivation, stress management, and self-assurance have a big influence on how well you do your work. And living a successful and meaningful life both within and outside of the workplace requires knowing how to take advantage of both.
Think about being a multilingual, proficient programmer with extensive experience in product development. You also follow the latest developments in UX design and are a proficient data analyst. With all of these technical abilities, you can perform your work successfully and efficiently. However, it's your high EQ that makes you a cooperative and understanding colleague. You can tell when coworkers need a pick-me up, express gratitude to make everyone feel important, and actively listen to get a deeper understanding of others' feelings and opinions.
While both your technical and emotional talents are important, hiring managers can give the latter greater weight. When it comes to EQ vs IQ in leadership, teams under the direction of emotionally intelligent leaders typically experience more success. These leaders create more productive, profitable, and employee-retention-friendly work cultures.
Understanding both your EQ and IQ thoroughly will help you effectively apply these skills. Here are six crucial differences between EQ versus IQ in the workplace:
O1 03
Type of ability: Your emotional intelligence (EQ) encompasses your social and emotional intelligence (cognitive empathy, emotional control, and motivation). On the other hand, working memory, analytical reasoning, and information retention are among the cognitive and intellectual abilities that are measured by IQ.
Information processing: Your EQ is your capacity to recognize and interpret the feelings of both yourself and other people through signs such as body language and speech. Your capacity to acquire, comprehend, and apply knowledge to the development of both hard and soft abilities is measured by your IQ.
Interpersonal skills versus job performance: Having a high EQ greatly affects your capacity to build fulfilling relationships since it allows you to regulate your emotions and empathize with others. Additionally, having a high IQ makes you a skilled worker with a wide range of abilities.
Internal versus external knowledge: Having a high EQ greatly affects your capacity to build fulfilling relationships since it allows you to regulate your emotions and empathize with others. Additionally, having a high IQ makes you a skilled worker with a wide range of abilities.
Conflict resolution: Conflict resolution is facilitated by the combination of your emotional and cognitive intelligence. While the later assesses how logically and effectively you can resolve the current problem, the former assists you in controlling your emotions and understanding the viewpoint of others.
Growth: Experience and introspection help you become more emotionally competent. Your IQ and human intelligence are somewhat related, but human intelligence is also strongly associated with a complicated combination of genetics and early development.
CHARACTERISTICS OF EI
MRBIANCACLEMONS Creative Designer
American psychologist Daniel Goleman defined emotional intelligence using five components in his 1995 book "Emotional Intelligence - Why It Can Matter More Than IQ" Listed below is his five components:
Self-Awareness: Most emotionally intelligent people have a high level of self-awareness. They don't allow their feelings to control them as they are aware of their emotions. Because they follow their instincts and restrain their emotions, they exude confidence. They're also prepared to examine themselves honestly. They are aware of their advantages and disadvantages, and they improve in these areas to increase their effectiveness. A lot of individuals think that the most crucial component of emotional intelligence is self-awareness.
Self-Regulation: This is the capacity to restrain feelings and inclinations. Self-regulating individuals usually avoid being overly enraged or jealous and refrain from acting rashly or impulsively. They consider their actions before taking them. Intelligence, flexibility, and thoughtfulness are traits of self-regulation.and the ability to say no.
Motivation: Those that possess high emotional intelligence are typically driven They're prepared to put off short-term gains in favor of long-term success. They are incredibly efficient in all they do, highly prolific, and enjoy a good challenge.
Empathy: Possibly the second most crucial component of emotional intelligence is this. The capacity to relate to and comprehend the needs, desires, and points of view of those around you is known as empathy. Empaths are adept at picking up on others' emotions, even when they aren't immediately apparent. Therefore, those that are empathic are typically very good at listening, relating to others, and managing relationships. They live very open and honest lives, avoiding stereotypes and passing judgment too hastily.
Social Skills: Another indication of high emotional intelligence is the person possesses strong social skills and are typically easy to get along with and like. People who have high social skills are usually good team players. They assist others in growing and shining rather than putting their own achievement first. They are experts at establishing and preserving relationships, adept at handling conflict, and superb communicators.
EMOTIONAL INTELLIGENCE FACTS
58%
Emotional intelligence has a 58% influence on job performance, and 90% of top performers at work have high emotional intelligence (EQ).
60% 22X
Emotional intelligence accounts for over 60% of people’s personal and professional achievement
A company that prioritizes emotional intelligence is 22x more likely to perform higher than companies that do not.
60% 60% 95%
Up to 60% of people are emotionally detached from work.
Emotional intelligence accounts for over 60% of people’s personal and professional achievements.
Percentage of people who think they are self-aware, but only 10 – 15% are.
HOW TO PRACTICE SELF-REGULATION
• Avoid immediate response to heated situations, especially if you feel angry or frustrated. Cool off and give it time.
• Wish for the best, but expect the worst also at your workplace. This way, you can’t be caught off guard easily.
• Relieve your stress by having coffee, sticking motivational quotes around your workspace, or any other means you’ve found works for you. You can also try exercises, meditation, music, good eating habits, and patterns to uplift your mood generally.
HOW DO YOU BECOME EMOTIONALLY
INTELLIGENT?
CONSIDERATIONS
Watch your response to other individuals. Do you make snap decisions before you have all the information? Are you stereotyping? Examine your thoughts and interactions with others with candor. Put yourself in their shoes and be more understanding and accommodating of their wants and viewpoints.
Look around your workspace. Do you want people to notice what you've accomplished? Having humility does not imply being timid or lacking confidence; on the contrary, it may be a beautiful trait. Humility is the ability to acknowledge your own actions and to be tacitly confident in them. Give others the opportunity to shine; draw attention to them and don't worry too much about receiving recognition for yourself.
Take a test on emotional intelligence. What shortcomings do you have? Are you prepared to acknowledge that you are fallible and that there are things you might do to improve as a person? It can transform your life if you have the guts to take an honest look at yourself.
Analyze your response to difficult circumstances. Do you become angry every time something takes longer than expected or doesn't go your way? When something isn't their fault, do you still place the blame or become upset with other people? The capacity to maintain composure and authority in trying circumstances is highly prized both within and outside of the business sector. When anything goes wrong, learn to regulate your emotions.
Analyze your response to difficult circumstances. Do you become angry every time something takes longer than expected or doesn't go your way? When something isn't their fault, do you still place the blame or become upset with other people? The capacity to maintain composure and authority in trying circumstances is highly prized both within and outside of the business sector. When anything goes wrong, learn to regulate your emotions.
LOOK FOR OTHER GUIDES IN THE SOFT SKILLS SERIES!