Advocate Volume 42 No. 1
SPRING 2018
ExploretheVillage.com
Message from Board John Weidert, Board Chairman
Meaningful Change Equals Sustained Prosperity
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s a member of the Hot Springs Village (HSV) Board of Directors (BoD), and Board Chairman this past year, to say it has been an honor and privilege to serve the property owners and stakeholders of Hot Springs Village these past three years would be an understatement. It has truly been an exhilarating journey and one that I and the entire BoD can certainly be proud of. Our directors share one common goal: to make every aspect of life in Hot Springs Village the best it can be in every respect. During my time on the BoD, many very important quality-of-life projects were started and achieved, making a real difference over time. Some of the most noteworthy are detailed here. Through our bond issue, vast improvements were made in our Wastewater Treatment Plant. Using a joint effort, separating two large but equally important functions in our golf program, golf course maintenance and customer service, an increase in golf rounds and revenue per playable day was realized. Our financial team has made great strides in collecting delinquent assessments. Over $1mil was collected in 2016 and another $500k in 2017. Another financial success stems from the fact that we are now exceeding our projected reserve additions. As we all know, we were successful in eradicating our recent hydrilla outbreak. And, one project that I am sure will be one of the hallmarks to our success as a village is the opening of our first real estate office. This office is dedicated to selling POA-owned property and works in concert with a builders’ guild who buys our POA lots and builds a house on them for resale. As stated these are just examples of some of the fine things we are doing. As you can see by the title of this article, our BoD has paid real-time attention to how meaningful change can move and grow HSV now and into the future. Realizing that HSV has community and corporate ties, over this past year our BoD has set up a Governance Committee. This committee is tasked with ensuring we board members pay special attention to our fiduciary responsibilities of care, loyalty, and obedience. In doing so, we ensure that the specific lines of governance and operational responsibilities are not crossed and HSV is led
2 SPRING 2018
and managed in the most effective way possible. This Governance Committee concept has greatly benefited HSV in the way the BoD and our Chief Executive Officer (CEO), who is a member of the Governance Committee, function and interact on a continual basis. As I see it, the most significant undertaking this year for securing the future growth of HSV is our CEO-conceived and led Comprehensive Master Plan (CMP). Crafton Tull, DPZ, Randall Gross Development Economics, Great Destination Strategies, RPPY, East Harding Construction, the CMP Steering Committee, your BoD and POA staff, and our valued neighbors are the ones who brought this exceptional tool to life in a united, team-oriented manner. The goals of the CMP are to: (1) Protect the long-term fiscal sustainability of HSV; (2) Establish and preserve the natural character of HSV; and (3) Evolve the experiences and housing to meet the changing needs of retirement and demographics. These are long term goals. They are with us for decades, and we look forward to our next public presentation where the team will further define their strategies and tactical moves. Folks, we have all heard the saying, it takes a village. And it is certainly true and so gratifying to see all the plans materialize as our villagers take the ownership required and make all the right things happen.
IN THIS ISSUE Message from the Board .............2 Greetings from the CEO...............3 Village Homes & Land ..................4 Money Matters ................................5 Department Updates ....................6 Golf Update ......................................8 Turf Talk .............................................9 Quick Contacts .............................. 11 Board Candidate Resumes ....... 12
Greetings from CEO Lesley Nalley, CEO
Leadership Matters Because You Matter
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ow blessed we are to live and play in such a beautiful place, while entrusting a Board of Directors with the fiduciary duties that guide and preserve all we love about Hot Springs Village, now and for the next generation buyer. Our current Board and Executive Team spent the last year in a deep dive of our legal documents, policies and practices all to ensure your investment here is handled with the utmost integrity and care. And, they ensured numerous opportunities were given for property owners to offer individual input. Regardless of individual preferences and positions, there is no denying that your current Board truly seeks the good of the whole and sincerely considers the input offered. And their approach is working! Through their governance and leadership, the Association celebrated many “wins” and milestones in 2017. Six of the more notable achievements are: bylaws and policy updates, including the addition of a Governance Committee and Board Recruiting Committee, the near completion of the community’s first comprehensive master plan, increased home sales and new home permits, more than 1200 maintenance projects at POA-owned facilities logged, increased golf revenue and rounds and better than projected additions to reserves. Together, Board, staff and volunteers, moved the needle! When functioning at their strongest levels and in tandem, the governance and operational roles fulfill our purpose and mission. Our 500+ employees and numerous committee members stood side by side with a
Cover Photo by Renee Steinpreis
shared purpose and a champion’s heart, as we worked to re-align around a shared vision of balancing growth and maintenance. Their deep commitment to helping our residents live their dreams is to be commended. I hope you will take the opportunity to encourage the men and women who strive every day to make a difference in this community. Now, it’s that time again, time to select your Board members, those individuals you believe are qualified to build upon past successes and continue fulfilling the Association’s mission and purpose. We are thankful to see so many interested in this important role. We wish all candidates our best as they campaign for the opportunity to lead America’s premier active lifestyle community.
Hot Springs Village Gateway To The Ouachitas Arkansas Advocate Hot Springs Village Property Owners’ Association 895 DeSoto Blvd. Hot Springs Village, AR 71909 Telephone: (501) 922-5556 Email address: administration@hsvpoa.org Website: www.hsvpoa.org Managing Editor: Linda Mayhood Editor: Kate Chagnon
Volume XLII, Number 1 PERIODICAL POSTAGE 019-847 AT HOT SPRINGS, ARKANSAS – Additional Entry, Little Rock, Arkansas. POSTMASTER: Send address changes to Hot Springs Village Gateway To The Ouachitas Arkansas Advocate, 895 DeSoto Blvd., Hot Springs Village, AR 71909. Hot Springs Village Gateway To The Ouachitas Arkansas Advocate is published quarterly, four times a year by the Hot Springs Village Property Owners’ Association (POA), 895 DeSoto Blvd., Hot Springs Village, AR 71909. The POA assesses its members $453.60 for undeveloped lots and $786 for developed lots a year, $1 of which covers the annual subscription price. The publication is distributed to 21,607 members of the POA. Periodical postage #019847 from Hot Springs, Arkansas.
SPRING 2018 3
Village Homes & Land Cheryl Dunson, Director of Sales & Marketing
Builders’ Guild Offers Homes Meet Brandon
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ou love living in Hot Springs Village, but maybe you’ve decided your house is too large to maintain, or it’s too small for all your friends. Village Homes & Land, the real estate office of the POA, and Brandon Tedder of Renaissance Homes, Inc. could make that a reality for you. The new Builders’ Guild home, built and owned by Renaissance Homes, Inc., could be what you’re looking for in a home. Imagine hosting family and friends in the open living area with the guestrooms discreetly tucked behind the beautiful fireplace, not to mention cooking in that gorgeous new kitchen and taking a break out on the back porch. If that sounds nice, and you want the same quality and finishes, but in a smaller footprint, Renaissance Homes, Inc. has another presale at 9 Hendaye Way in a Ponce de Leon golf course neighborhood. If you’re ready now, you could be in it for summer guests. Besides the homes listed, Village
4 SPRING 2018
Homes & Land and our Builders’ Guild can help you build the home of your dreams whether it’s a plan you have selected, one that we provide to meet your needs, or a fully custom home on your lot. If you would like more information on any of these options, please give us a call at 501-922-5560 or you can view Panorama, Hendaye and our listed lots on any of the public listing services such as Realtor. com or on explorethevillage.com/ real-estate. If you are working with a Realtor, please ask them about any of our offerings – we look forward to working with the Hot Springs Village Realtor community. Besides home lot packages, if you’re interested in purchasing a homesite, we have homesites listed in each of the 9 Hot Springs Village neighborhoods in CARMLS and on explorethevillage.com/real-estate. Please give us a call at 501-922-5560 and we’ll help you find a homesite that suits your requirements.
Cheryl: Brandon, we’re frequently asked by our property owners who have lived in colder climates about the months we can build here in Hot Springs Village. We see building year-round here, but are there any limitations? Brandon: We have the same number of houses going yearround. With a shallow frost line of about 6”, we are able to place concrete nearly year-round. There are some weeks where conditions may be too wet or too cold for particular work to go on, but we always have changing weather here and the next week will likely be different! Cheryl: Sometimes there are cracks in the concrete; is that anything to be concerned about? Brandon: To prevent any structural separation, we use fiber mesh and a stronger concrete mix (4,000 lb.), along with cutting concrete control joints from inside corner to inside corner of the slabs. Sometimes you will hardly see any crack line at all and other times you will. With no differentiation (up/down) on either side of the crack, the contractors who install flooring will apply a thin membrane used for exactly this condition before applying coverings. Other than that, there’s nothing recommended to do nor is there any prevention that can or needs to take place. Pure and See “BRANDON” page 5
Money Matters Liz Mathis, Controller
2017 Unaudited Financials Reviewed at January Board Meeting
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he preliminary, unaudited December 2017 financial report was presented at the January board meeting. Financial results included: There were four significant strategic shifts that were undertaken in 2017: decreasing amenity subsidies, stabilizing and improving the overall food & beverage experience, establishing a real estate sales division and targeted marketing to address unproductive land and stagnant growth, and, following a favorable decision by the Arkansas Supreme Court, beginning to address deferred maintenance. Of the 65 individual departments represented in the financials, 38 showed increased revenues over the prior year and 23 reduced operational subsidies. Division Directors presented more in-depth reviews at the Annual Meeting held in February of operations, program improvements and lessons to carry into 2018. Even with a few operational disappointments, the cash position improved by $1.5mil from the prior year, we outperformed the commit-
ment to build reserves and began addressing deferred maintenance issues. While funds will not be moved into reserves until the audit is complete, early results indicate that in addition to the $301k of budgeted additions to non-utility reserves, an additional $3.2mil is available for non-utility reserves. These funds will be used to address both short and long-term priorities outlined in the final Comprehensive Master Plan. Public Utilities also generated projected additional reserves of $423k. A detailed reconciliation of these funds can be found in the financial package. Other early highlights of the 2017 financial results include: 7 divisions posted improved revenue over the previous year, over half a million dollars in long-term debt
was repaid, 50 new home permits were approved, representing at least $15k of annual recurring revenue, golf rounds and revenue per playable day outpaced 2016, as well as numerous deferred maintenance and repair projects outlined in the COO’s report given at the January Board meeting. The 2017 Financial Audit is currently underway. EGP PLLC completed preliminary testing in December and began additional onsite work in late February. The audit should be completed by April, 2018. The financial statements and supporting reports can be viewed at www.hsvpoa.org, Governance, Financials. For information, members in good standing may contact Liz Mathis, Controller at 501-922-5556 or at lmathis@hsvpoa.org.
BRANDON (cont. from pg. 4) simple, concrete cracks. If anyone can solve that, they’ll be an instant billionaire. Cheryl: With the popular open floor plans, are there any unique construction issues connected to that? Brandon: No particular issues with any style of floor plan regard-
ing construction. Open plans often have beams up in the ceiling for the purpose of transferring weight from one area to the next. Cheryl: You just shared your landscaping plans for the home this morning. As the house will probably be complete when we go to press, would you share your special touch on your first
Builders’ Guild home? Brandon: We are adding a bit of green in the front with some artificial turf and then a putting green area in the rear off the patio. The remainder will be landscape beds, boulders, and zero scape rock areas. Stay tuned for the finished project coming in February!
YTD 2017 YTD 2016 $ 9,143,460 $ 7,556,025 Cash Balance $ 3,982,873 $ 4,524,869 Long term Debt $32,456,324 $33,160,330 Net Revenue $28,511,547 $25,953,339 Operating Expense Net Profit Before Capital $ 3,944,777 $ 7,186,991
SPRING 2018 5
Department Updates Departments Report Updates for 2018 Comprehensive Master Plan We are nearing completion of the Comprehensive Master Plan (CMP) and are excited to deliver this roadmap for our future to you, our property owners. After a public charrette in November/December 2017, along with numerous surveys and other meetings, the CMP is nearly finalized and will be presented to the HSV Board of Directors in March. Staff is working on 3-year operations and capital improvement proposals, which will also be included in the plan, along with service gap analyses currently being conducted in various departments. While we are nearly finished with this phase of the project, the real work is just beginning. Thank you to all who have given your time and energy to participate in public forums and offer your valuable insight.
We encourage property owners to continue submitting comments as the plan takes shape. This is your plan, and together we will keep moving forward to a bright future for Hot Springs Village. For the latest news on the project, go to ExploreTheVillage.com/vision/comprehensive-master-plan.
SHARE SHARE HARE SHARE SHARE YOUR YOUR SHARE YOUR SHARE YOUR SHARE OUR YOUR VOICE YOUR VOICE VOICE VOICE YOUR VOICE OICE VOICE VOICE
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Public Works As noted in the Fall 2017 Advocate, the Board of Directors approved a culvert rehabilitation project in AuPOA Board Elect gust 2017. In fact, over the past two years, the Public Works Department has had two contracts for culvert reMarch 2, 201 habilitation totaling over $625,000. The second contract was completed in January 2018, and the Public Works Streets Division assisted POA the contractor with clearing POA Board Ele Board Elections
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Department Updates and preparation of the areas at each end of the culverts. The Streets Division is also working to restore and stabilize the shoulders of eroded roadways and their slopes. Public Utilities This department achieved many of its goals in 2017, including the completion of a plan for utility rates over the next five years. In May 2017, the Mid-Arkansas Water Association finalized agreements for allocation of Lake Ouachita water storage with the Corps of Engineers. Also, sewer bonds funded the completion of a manhole rehab project, which includes a prioritized approach to significantly reduce the ground water and surface water entering our wastewater collection system. A wastewater treatment improvement project currently underway launched our efforts to address significant deferred
VOTE
maintenance. The 2017 water tank rehab, in its 4th year of a 5 year program, is now complete and included installing a new mixing system and repainting the standpipe tank located off Peral Way and the spheroid (ball) tank located on Mesero. Public Utilities staff also completed several improvements such as a flow paced disinfection system upgrade at Mill Creek Wastewater Treatment Plant. Staff also completed a 100% restoration of the East Area Lift Station located near ElCano. Recreation Two major projects are currently moving forward in this department. Proposals for the Pickleball Project and the Outdoor Pool Project were due back in February. Once received and reviewed, recommendations on these projects will be made to the Board of Directors.
BUDDY DIXON
HSV POA Board of Directors
I WILL
Represent ALL Members Without a Preconceived Solution Encourage Resident & Non-Resident Property Owner Involvement Listen, React and Implement Property Owner Input
The Board Needs To Be Accessible and Responsive to Property Owners Insure Board/POA Transparency & Address Existing Infrastructure Needs
I Understand Working with the Board and POA Staff and Employees
I Ask for YOUR VOTE of Support for Joining the Board of Directors 21 YEARS: HSV Resident and Property Owner 9 YEARS: Regular POA Board Meeting Participant 8 YEARS: Architectural Control Committee Member 2 YEARS: Architectural Control Committee Chairman
STRONG MANAGEMENT AND LEADERSHIP SKILLS
VOTEBUDDYDIXON.COM
“Your Voice. Your Choice� SPRING 2018 7
Golf Update Tom Heffer, Director of Golf
2018 Golf Season Includes New Hole Handicaps
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e are looking forward to another exciting year of Golf for 2018. We will be starting off the golf season with our Annual Couples Invitational which is scheduled for May 31st through June 2nd. This tournament is open to both members and non-member couples. Invitations and entry forms will be sent out soon; if you are interested in learning more about this tournament, please call the Golf Department at 501-922-5533. With the assistance of the Golf Committee, the Golf Department
Isabella Golf Course
reevaluated individual hole handicaps for all courses except Coronado Golf Club. These changes will
Cindi Erickson
appear on the new scorecards that are set to be released at the first of March.
Resident since 2012, retiring after a 32-year career in accounting and information technology Owns one business, one lot, and two homes in HSV -starting in 2006 Extensive leadership and participation in multiple POA initiatives and on HSV-area boards I believe that: ∞ HSV exists exclusively for the benefit of its property owners, both resident and non-resident. ∞ HSV must evolve over time, but not reinvent itself, to attract more residential property owners. ∞ HSV must adequately fund its current infrastructure and amenities. ∞ HSV must maximize favorable exposure through marketing and exceptional visitor experiences.
2018 POA Board 8 SPRING 2018
I respectfully seek your vote! Please visit my website at www.CindiErickson.info
Turf Talk
Gary Myers, Director of Agronomy
Best Playing Conditions Focus of Golf Course Maintenance
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s temperatures rise, trees and flowers begin to bloom, turf starts growing, and your Golf Course Maintenance Team prepares courses for the upcoming season. Several changes have taken place in the past 6 months. New golf course superintendents at DeSoto, Granada, Magellan and Ponce de Leon (see related article pg. 10), new assistant golf course superintendents and new front-line staff members have come on board. New processes and procedures have been implemented to prepare the courses daily with an emphasis on details and turf quality. With this renewed focus on providing the best playing conditions and golf experience possible, we are anxious to see our golf courses full of happy and satisfied golfers. As you recall, a survey was taken in January of this year to evaluate each course for
2017. We are challenged to increase those survey numbers for the 2018 season and excited to make it happen. Those warmer temperatures and preparations also include the specific cultural maintenance activities for each course. Aeration is the biggest and most disruptive maintenance activity we perform and essential to quality turf. It is a process of removing cores by punching holes into the turf approximately 4 inches deep and approximately ½ inch in diameter. The process on Greens and Tees also includes removal of the cores and a layer of sand applied. The purpose of aerification is to relieve compaction, increase the ability to allow air, water and nutrients to the rootzone. This process makes for a healthier turf. Greens and Tees will be aerified twice during the year with Fairways and Roughs aerified once.
Re-Elect GEORGE PARKER for the POA Board of Directors! • • • • • • • • Georgeg4730@sbcglobal.net
Experienced Leadership 42-Years of Business Experience 3-Years HSV POA Board Member 7-Years HSV POA Committee Member 10-Years HSV Resident Past Chairman, El Dorado Chamber of Commerce Past Planning & Zoning Commission Member Past President of Numerous Civic Organizations
I will listen. I will research & study the issues. I will find the solutions.
Fiscal responsibility, protecting our value and maintaining current infrastructures are my priorities. Together we will foster growth, development and long-term sustainability for Hot Springs Village. “The Future of Our Village is in Your Hands.”
Vote GEORGE PARKER – The Future is Now! SPRING 2018 9
Turf Talk (continued)
Golf Courses Add Superintendents Henry Falgout, Granada Henry Falgout, who served as Golf Course Superintendent at DeSoto since 2012, moved to Granada as the Golf Course Superintendent in October 2017. Henry has a Bachelor’s of Science Degree Ornamental Henry Falgout in Horticulture and Landscape Design from the University of Tennessee at Knoxville. Prior to coming to Hot Springs Village, Henry held positions at Chamberlyne Country Club in Danville, Arkansas, Hardscabble Country Club in Fort Smith, Arkansas, and Gettysvue Country Club in Knoxville, Tennessee. Keith Christner, Ponce de Leon Keith Christner, who served as Assistant Superintendent at Balboa Golf Course since 2011, was promoted in November 2017 to Golf Course Superintendent at Ponce de Leon Golf Course. Keith has also served as SeKeith Christner nior Assistant Superintendent at Canongate at Old Atlanta in Suwanee, Georgia, and Second Assistant at the Trophy Club of Atlanta. Keith has a Bachelor of
Science Degree in Agronomy and Soils from Auburn University. Donald Jones, Magellan In December of 2017, Donald Jones joined Hot Springs Village as Golf Course Superintendent at Magellan Golf Course. Donald has most recently been the Golf Course Superintendent at White Bluff Resort Donald Jones in Whitney, Texas. Prior to that he was the Assistant Superintendent at Harbor Lakes Golf Club in Granbury, Texas. He has an Associate Degree in Golf Course and Landscape Management from Texas State Technical College in Waco, Texas. Darrin Baker, DeSoto Finally, in January 2018, Darrin Baker, CGCS, joined Hot Springs Village as Golf Course Superintendent at the DeSoto Club. Darrin is a graduate of Rutgers University with his degree in Golf Turf Manage- Darrin Baker ment. He spent the past 21 years at Oro Valley Country Club in Tucson, Arizona. Oro Valley is a Private Club that hosted several Regional USGA and PGA Events.
Book Tee Times at TeeTimes@HSVPOA.org 10 SPRING 2018
Hot Springs Village
State Weeks
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he Hot Springs Village State Weeks promotion allows guests from across the country to play at reduced rates when booking a tee time during their state week. Guests are welcome any time. You don’t have to be a member to play. But if you’d like to save a little money, plan to visit during your state week. Email teetimes@hsvpoa.org to book your play, then just show your state drivers license at check in. Mar 5-11: New Jersey Mar 11-18: Massachusetts Mar 19-25: Iowa Mar 26 – Apr 1: Rhode Island Apr 2-8: Ohio Apr 9-15: Utah Apr 16-22: Maryland Apr 23-29: Mississippi Apr 30 – May 6: New Mexico May 7-13: Louisiana May 14-20: Illinois May 21-27: Alaska
Quick Contacts
EMERGENCY
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customerservice@hsvpoa.org Main Number lnalley@hsvpoa.org Chief Executive Officer lmayhood@hsvpoa.org Chief Operating Officer lmathis@hsvpoa.org Controller Communications Manager kchagnon@hsvpoa.org jmiller@hsvpoa.org Fire Non-Emergency theffer@hsvpoa.org Golf rhaugen@hsvpoa.org Member Services Permitting & Inspection bellison@hsvpoa.org rmiddleton@hsvpoa.org Police Non-Emergency jtemple@hsvpoa.org Public Utilities bstaggs@hsvpoa.org Public Works shoover@hsvpoa.org Recreation teetimes@hsvpoa.org Tee Times bpate@hsvpoa.org Village Compliance sfeucht@hsvpoa.org Discovery Center cdunson@hsvpoa.org Village Homes & Land
ExploreTheVillage.com
501.922.5556 501.922.5556 501.922.5556 501.922.5556 501.922.5556 501.922.2210 501.922.5540 501.922.5556 501.922-5559 501.922.0011 501.922.5522 501.922.5523 501.922.5556 501.922.2858 501.922.5562 501.922.5510 501.922.5560
HSVPOA.org SPRING 2018 11
Board Candidate Resumes Five Candidates File for Three HSV Board Seats
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Ballots will be mailed to members in good standing on Friday, March 2. All ballots must be received back to the POA no later than 4 p.m. on Wednesday, March 21. On Thursday, March 22, ballots will be counted and results sent to the CEO, who will notify the current Board of Directors, all candidates, and issue a press release with the results. The elected board member will be seated at the conclusion of the Wednesday, April 18, 2018 Hot Springs Village Board of Directors regular meeting.
ive candidates have submitted applications and have been certified to be placed on the Hot Springs Village Board of Directors election ballot. Three seats are up for election in 2018. Applicants (in blind draw order) include Nancy I. Luehring, Clarence L. (Buddy) Dixon, Cynthia S. (Cindi) Erickson, George Parker and Marcy G. Mermel. Candidates were required to submit a 500-word or less statement representing individual views, in-
cluding background information, number of years as a property owner, current community involvement, and reasons for wanting to serve on the Board of Directors. Candidates are also required to submit a petition with 50 signatures of members in good standing requesting that their name appear on the election ballot. Candidate statements are printed below. All resumes are printed unedited. The POA does not attest to the accuracy of any information stated in the candidate resumes.
Nancy Luehring Resume My name is Nancy Luehring. I am running for the position of Director on the Property Owners Association Board. My personal goals as a Director on the Property Owners Association Board, are as follows: • Rebuild and refresh the infrastructure before new projects are undertaken. • Communicate more effectively with property owners. • Preservation of the tranquil natural beauty that surrounds us. I am fiscally conservative and realize that growth must continue to maintain the amenities we share. The Board of Directors and POA staff must never forget they are custodians of other people’s money and should listen to property owners as they plan for the future and commit funds to projects and every day operations. The theory that “if we build it, they will come,” is not always true. Many residents I have met over the years, just knew they
boating, Bridge, and hiking. were home when they visitSince moving to the Viled the Village the first time. lage 15 years ago, I have beMy husband of 46 years, come fully invested in the Patrick, and I moved to community. The club affiliathe Village in 2003, from tions over the years include; Elmhurst, Illinois. We are Ouachita Mountain Hikers; blessed with two children Nancy Luehring The Village Players; The Viland four grandchildren. I lage Card Club, National Society of commuted to Northwestern Faculty the Daughters of the American RevFoundation in Chicago, Illinois and olution (DAR), Akansa Chapter, Almy job responsibilities included trusa International of Hot Springs management of the billing departVillage, AR, Inc., Hot Springs Vilment for all of the physicians who lage Community Foundation, and worked at Northwestern Hospital, the Citizens Police Academy Alumand developing specifications and ni Association. I currently serve on purchasing of a large medical billing system. My last employment of the Community Foundation Grants Committee and have, through nuseventeen years, prior to retirement, merous grant cycles. As a hiker, I was as Office Manager for a Board excelled at the “sweep” position. In Certified Plastic and ReconstrucVillage Players, I became respontive Surgeon in Oak Brook, Illinois, sible for hospitality at the monthly handling all aspects of his practice. meetings. After playing duplicate I studied at Southern Illinois University and the College of DuPage. bridge for a number of years, I became an Easybridge! Teacher. As a I studied business, computer programing and culinary arts. My hobDAR, I became Regent (president). bies are; cooking, volunteering, golf, See LUEHRING on pg. 13
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LUEHRING cont. from pg. 12 I am currently President of Altrusa International of Hot Springs Village, AR, Inc. These skills plus my many other life experiences have led
me to seek a position on the POA Board of Directors in 2018. The talents of creativity, development and management, in my career and volunteer organizations have prepared
Buddy Dixon Resume As your POA Board representative, I will work to: Protect the aesthetics and natural beauty of HSV, Develop future growth and fiscal health, Review and discuss any possible implementation of the new Comprehensive Master Plan, Address the needs for existing infrastructure repairs prior to expansion projects, Create a long range planning committee for future development, and work to insure Board and POA Administration transparency. The Board needs to be accessible and responsive to the needs of both the Resident and Non-Resident Property Owners. I will encourage Resident and Non-Resident property owner involvement, and will listen, react and implement property owner input where possible. I have been actively attending POA Board Meetings for nine years, and worked closely with the last five POA Administrations. I have served on the Architectural Control Committee (ACC) for eight years, being Chairman for two one-year terms. On the ACC, I have worked to promote the natural character of the Village through heavy involvement in the development of ACC
procedures and study of the call it) in 1996. During our HSV Protective Covenants 21 years as residents, we and Declaration. I have exhave been very involved. I perience working with the was a member of the Cedar Board and POA staff along Mountain Singers for fifwith their employees, which teen years, and we regularly will enable me to be effective drive for Meals-on-Wheels. immediately. At Sacred Heart of Jesus Buddy Dixon After growing up in ShelCatholic Church, I have byville, TN, and graduating from served as Pastoral Council ChairWestern Kentucky University with a man for three years, Music Minister Bachelor of Science degree, I proud- and Cantor for fifteen years, Liturly served in the US Air Force. After gy Chairman for four years, Knight the service, my wife, Martha, and I of Columbus Member, Men’s Club settled in Houston where I worked member and Long Range Planning in the Oil, Gas and Chemical Indus- Committee member. I was also try for 33 years. We have 4 children Chairman and helped design and and 13 grandchildren. build the Memorial Garden/CemeI worked as the Sales Manager and tery. for 10 years as the Vice President of I am fiscally conservative, and it Sales & Marketing for a major, Interis important to me that we manage national Manufacturing Company. our financial spending. TogethDuring my career, I was responsier with my relationships and my ble for worldwide sales, technology strong background of leadership integration, vendor selection, con- and negotiation skills, I will work to tract negotiations, and inventory support the meaningful growth of management. In addition to strong the Village. management and leadership skills, I look forward to working on the I developed conceptual marketing Board, using my experience and and detailed organizational skills. skillsets to promote and preserve Martha and I bought properour community. I ask for your vote ty and moved to HSV (or “Camp of support for joining the Board of Peeny Piney” as our grandchildren Directors.
Cindi Erickson Resume My name is Cindi Erickson, and I seek your vote as a candidate for the HSV POA board of directors. I graduated from the University of Northern Iowa in 1980 with a BA in Accounting. After a 32-year career of increasing responsibilities with (John) Deere & Company (Moline, IL) in financial reporting, health in-
surance underwriting, and information technology, I retired in 2012 as an IT Division Leader – a “manager of managers”. I also served five years on the Deere & Company Credit Union board of directors. My husband Jim and I Cindi Erickson became HSV property owners in
me to be in a position to help lead the Village into the future. SHARE YOUR VOICE and elect Nancy Luehring as YOUR representative.
May 2006, and residents in August 2012. We own two homes, one lot, as well as one business in HSV – an upscale pub in the heart of the Village, scheduled to open in February. Soon after moving to HSV I served on a variety See ERICKSON on pg. 14 SPRING 2018 13
Board Candidate Resumes ERICKSON cont. from pg. 13 of POA board committees, including those tasked with evaluating POA revenue needs and promoting a proposed solution (2013-15), and recommending POA governing document modifications (2016-17). This gave me the opportunity to get to know, and work effectively with, POA board members and management over multiple years, as well as expand my understanding of the POA’s governing documents and revenue challenges. In addition, I helped create and lead Boomers Rock, a 400-member social organization serving the entertainment interests of those of the baby boomer generation. I also led the Balboa Yacht Club, a 200-member social organization of boaters on Lake Balboa. I served on the Hot Springs Village Community Foun-
dation board, the Pave It Forward task force (working collaboratively with those in Hot Springs on funding improved area transportation), and the Ouachita Speaker Series board. In 2016, I was a finalist in the HSV Voice’s “Citizen of the Year” contest. My husband and I are members of Presbyterian Kirk in the Pines. I feel that seeking election to the POA board is a natural next step for me to continue serving Hot Springs Village, a community that I’ve grown to know and love. I have both the energy and the time to commit fully to advocating on behalf of HSV to the benefit of its property owners. More specifically, I’m bullish on the future of HSV as we continuously seek to understand, and adapt to, the trends that factor into our
George Parker Resume My decision to run for a second term on the Board of Directors stems from my deep desire to be a leader in our quest to implement the Hot Springs Village Comprehensive Master Plan, thereby attaining our Overall Goal. The goal is to create and protect “Value” through sustainable growth, and at the same time provide a strong financial platform, from which all property owners will benefit. My wife Clare and I have been married for 59 years. We have two daughters and five grandchildren. We are lifelong Arkansas residents, moving to our Hot Springs Village
retirement home in 2008. ground. This is evidenced I’m a graduate of the Univerin my ownership of several diversified and successful sity of Arkansas at Monticelmulti-state corporate entilo, majoring in Business Administration, with numerous ties, employing from six to advanced courses in man500 personnel. My leaderagement and accounting. ship and management skills I have served as Chairman George Parker helped me develop strategies to elevate these businesses to of the El Dorado Chamber of Commerce, a member of the Planning their full potential. Since moving to Hot Springs Viland Zoning Commission, president of several civic organizations and lage, I have been extremely involved served as an Elder of the First Presin our community. I am a member byterian Church and Chairman of of Christ of the Hills United Methodist Church and active in the Hot the Board of Deacons. My extensive business creden- Springs Village Evening Lions Club. tials highlight my broad accounting My responsibilities include serving and business management backSee PARKER on pg. 15
14 SPRING 2018
future residents’ decision-making process. I believe that we must deliver on exceptional visitor experiences, because nearly all HSV residents were, at one time, visitors who chose to purchase property based on their experiences. Because of my training in accounting, I’m one who makes decisions, and demands accountability, based on facts and data, not anecdotes and emotion. And, because of my experiences in serving HSV in a variety of forms, I know that good listening skills, transparency, and candor are essential in building trust with property owners. I hope you conclude that I have the experience, passion and energy to serve you well on the HSV POA board of directors. Please learn more about me at www.CindiErickson.info.
PARKER cont. from pg. 14 as a Board of Directors, Executive Committee and as Club Treasurer. In 2015 I was elected to and began serving on the Hot Springs Village Board of Directors. During my tenure, I have held positions as Chairman of the Audit Committee, Chairman and Board Liaison to the Architectural Control Committee, and Chairman of the Ad Hoc Fee Committee charged with designing a framework for the village amenity
fee structure. Additionally, during the time I served on the Architectural Control Committee I was a member of the Ad Hoc Committee charged with revising the village covenants. Throughout my three years on the board, I have always prided myself as being a fiscal conservative, common sense wielding, down to earth individual. These personal traits have served me well during my time on the board.
Marcy Mermel Resume As a HSV POA Board Director, I have been a dedicated ambassador for the property owners of Hot Springs Village since the election of 2015. I remained steadfast in my promise for “Good, correct, sound and effective business decision making”. I have persisted resolute with the guarantee of independent thinking, and vote accordingly to that conscience. My record shows service on the 2015 Audit Committee; 2015 Liaison to RASP, and birthing the communication program “Village Values”, which I directed and facilitated throughout 2016 (until secured by operations in 2017). I was a proponent in bringing good practices for proper longterm and short-term bank financing to the POA. I advocated for the creation of an ad hoc Governing Documents Review committee and served on it. I was appointed to the first Governance Committee, chaired the 2017 Senior Expo, and am a proud 2nd-year co-liaison to PW/PU. I am also a Board Director of (2017) FOCCL and (2018) HSV Chamber of Commerce. My personal beginning in HSV was 1991, when my best friend moved here - I could not help but be
a frequent visitor, learning During that time, I consulted fast that I was fated to bewith hundreds of Small Busicome a “Villager”. In 2011, ness Concerns, helping them I purchase a home as a longgrow, develop, and change term golf retreat, but when into successful, sustainable Chicago commitments alentities. In Arkansas, I contered, I became a permanent tinue to consult in the busiMarcy Mermel resident in April 2013. ness financial arena as well As Change UnLtd., originally a as commercial economic develop2001 Illinois Corporation, I consultment. ed as a Transition Specialist, assistAs a Candidate for the HSV POA ing small business with CHANGE Board of Directors in 2018, I will – expertly identifying needs and continue: creating business plans for success. • To remain a very motivating, In 2016, I transformed my business inspiring, and indefatigable structure into an umbrella company Leader; with d/b/a(s) of small service con• To strive to create a synergiscerns directly related to the needs of tic working environment with HSV residents. fellow Directors, ManageI am a University of Illinois gradment and Staff; uate in Business Administration, • To bring to the table 110% of with DePaul MBA experience in Fimy business acumen, visionnance. In Illinois, I was a Commering skills, marketing prowcial RE broker since 1984. I coness, and extensive experience tinue to hold the prestigious CCIM in Finance, Accounting, and Designation. In 1997, I attained the Contract Law; first “Hat trick” as President of the • To use my well-honed ability Illinois CCIM Chapter, President of to listen without filters to all the Northern Illinois Commercial sides and points of view, to Association of Realtors (NICAR), residents and non-residents and voted NICAR’s “Realtor of the alike. Year”. For more information, personal/ In 1990 I was hired by the first of CV, and one-on-one or group contwo National Non-Bank SBA Lendversation, mgmermel@msn.com, ers. With each, I was recognized as 501-204-2929, Local Message Centhe “Top SBA Lender in Illinois”. ter, 312-925-2020 Best Cell 24/7.
My accounting and financial background have provided me with the tools to analyze and interpret our most important management document, the annual budget. For these reasons, I respectfully request your vote to secure another three years on the Hot Springs Village Board of Directors. Furthermore, I pledge to represent non-resident and resident property owners equally.
SPRING 2018 15
Hot Springs Village 895 DeSoto Blvd. Hot Springs Village, AR 71909
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