With changing traveler expectations, the hospitality industry is facing upcoming challenges head on for the sector growth. Most of the industries are now adopting eco-friendly techniques to help sustain an ecological balance. Cover story talks about the efforts made by Indian hotel industry to make their properties eco-friendly and impress upon aware clients. The hotel chains are now adopting digital solutions to keep track of their clients. Business story dwells upon how mobile apps are being used constantly by the industry to provide better service to their customers for higher guest satisfaction. The feature story explains how the future of India’s hotel industry seems to be promising and the various key factors that will drive the market. Management article discusses how leadership is crucial for staff performance and retention.
