Hotels in India are focussing on adopting measures which will help them to maintain environment friendliness. Sustainability has been largely incorporated into the hospitality industry’s policies and management thinking. Hotels too are likely to benefit by adopting sustainable strategies which are more economical. Cover story finds guests now prefer to stay in hotels which are eco-friendly and environment friendly.
The success of a hotel depends on the service that is provided to the guests during their stay at the hotel. Guest relations or customer service is responsible to create the right image of the property with the guests. Business Story looks at all aspects of this department and how it ensures the property’s future success.
Some interesting initiatives are planned or already executed to give a fillip to religious tourism in India. The Feature Story attempts to understand the potential of religious and cultural tourism in our country and how it can be more creatively and effectively harnessed.
