Hospitality News PH Issue 91

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Issue 91 | June 15, 2023 BY SUBSCRIPTION ONLY The industry guide to management and career
Clark
Hospitality News Philippines HANN RESORTS: The Culinary Capital of

Shangri-La launches “Find Your Shangri-La” global campaign

Luxury hotel chain Shangri-La has announced the launch of its new global campaign, “Find Your Shangri-La,” aimed at helping guests discover their personal moments of joy within the renowned Asian hospitality experience. The campaign’s centerpiece is a whimsical brand flm that showcases Shangri-La’s commitment to providing unforgettable experiences through personalized and authentic service.

Shangri-La Chairman Hui Kuok emphasizes the brand’s understanding that each guest has a unique interpretation of “Find Your Shangri-La.” The brand flm captures the essence of Shangri-La’s warm and authentic hospitality, showcasing unexpected moments of delight and treating guests to personalized experiences. The flm, developed in partnership with GRAMMY® award-winning

director Dave Meyers, portrays fanciful characters representing diferent guest personas who fnd happiness in various Shangri-La properties.

According to Meyers, Shangri-La is not just a physical place but a state of mind—a magical world to get lost in. The flm serves as a platform to explore what “Shangri-La” means to modern travelers.

In addition to the brand flm, Shangri-La has curated exclusive “Find Your Shangri-La” menus at selected hotels, ofering unique culinary experiences inspired by Chinese and regional Asian cuisines. These menus, available until August 13, 2023, celebrate unexpected favors and presentations that create moments of joy for diners.

Shangri-La has also crafted a collection of imaginative cocktails and mocktails inspired by the campaign. The three

#FindYourShangriLa cocktails, including the Daydreamer, Taste of Eden, and the Sky is the Limit, can be enjoyed alongside the brand flm’s theme song, “Over the Rainbow.” ShangriLa Circle members can savor a complimentary #FindYourShangriLa cocktail on Members’ Day, celebrated on the sixth day of each month.

The “Find Your Shangri-

La” menus and special drinks are available at select ShangriLa hotels in the Philippines, Singapore, China, Thailand, France, and the United Kingdom. Shangri-La promises more memorable experiences and heartfelt hospitality in the coming months, catering to leisure, family, and business travelers. Stay tuned for updates on these exciting oferings.

DoubleDragon’s Hotel101 expands to Europe

DoubleDragon’s subsidiary, Hotel101 Global, has acquired 6,593 square meters of prime commercial land in Madrid, Spain. This acquisition marks the development of Hotel101Madrid, the frst Hotel101 project in Europe. The hotel is expected to have approximately 736 rooms, making it one of the top fve largest hotels in Madrid.

Hotel101-Madrid will also be the frst homegrown Filipino hotel chain to enter Spain. The project is anticipated to generate robust condotel sales revenue of about €143.3 million Euros (Php8.8 billion Pesos), driven by the high demand for real estate investment in Madrid, particularly due to the Spanish Golden Visa program.

The hotel will be situated in a prime location in Valdebebas, surrounded by major landmarks. It will be a short walk from the Valdebebas Train

Station, the IFEMA convention complex, the Real Madrid Sports Complex, and the new Madrid Barajas International Airport.

Hotel101-Madrid will offer the usual amenities found in Hotel101 developments, including an All Day Dining restaurant, a Business Center, a Swimming Pool, a Fitness Gym,

and commercial space for a 24hour convenience store.

Hotel101 Global, a subsidiary of DoubleDragon Corporation based in Singapore, aims to become a world-class hotel brand and create job opportunities for Filipinos both in the Philippines and abroad. The company plans to list Hotel101 Global on the NASDAQ stock ex-

change, as it expects to generate over 95% of its revenues outside the Philippines.

The subsidiary envisions expanding its presence to over 100 countries. The first three overseas projects will be located in Niseko Hokkaido, Japan; Madrid, Spain; and California, USA. These initial projects will serve as stepping stones for Hotel101’s global expansion.

The company’s unique business model aims to standardize the afordable 3-star hotel segment globally. Hotel101 Global plans to integrate advanced technology, such as a fully automated self-check-in system with IoT capabilities, into its operations. Chairman Edgar Injap Sia II envisions Hotel101 Global becoming one of the top fve hotel brands globally, operating over 500,000 uniform rooms in 100 countries by 2040.

2 HOSPITALITY NEWS PHILIPPINES / JUNE 15, 2023 REPORT

NUSTAR Convention Center unveils

NUSTAR Resort and Casino unveiled the region’s largest convention center on June 10, 2023, marking a new era of exceptional gatherings.

With a seating capacity of up to 2,000 guests, the NUSTAR Convention Center stands as the coveted destination for events of all scales. Spanning 2,449 square meters, it features three banquet halls, a stylish lobby, a pre-function area, an open lounge, and a luxurious

bridal lounge.

The venue’s grand interiors, with a ceiling height of six meters, accommodate elaborate setups for corporate functions and social gatherings. The panoramic sea view from the foyer adds a touch of elegance to every occasion.

Dedicated spaces include a lavish bridal lounge and a convenient powder room, ensuring comfort and convenience for guests. The open lounge caters to casual gatherings, while the

pre-function area facilitates smooth transitions and ample networking opportunities.

Robinsons Hotels and Resorts are now accepting bookings for conferences, social gatherings, and exhibitions at the NUSTAR Convention Center. With its state-of-theart facilities and exceptional service, this venue sets a new standard for event venues in the region, promising unforgettable experiences for all attendees.

DOT launches Hop-On Hop-Of

The Department of Tourism (DOT) has launched the Philippine Hop-On Hop-Of bus tours in Metro Manila, ofering convenience and fexibility for tourists exploring the National Capital Region. The launch event took place in Makati City, featuring the Makati HoHo route with stops at various attractions such as Washington Sycip Park, Circuit Makati, Century Mall, Makati Museum, and Ayala Triangle.

The launch was highlighted with ribbon-cutting and ceremonial toast led by Secretary Frasco with the participation of City of Makati ofcials and DOT representatives underscoring the collaborative nature of the project, Secretary Frasco emphasized the signifcance of the tours, allowing tourists to

experience the modernity, innovation, and rich history, culture, and heritage of Makati.

The curated tour began at Glorietta, where Secretary Frasco and guests proceeded to Washington Sycip Park for an engaging demonstration and refreshments. It was followed by a brief visit to Circuit Makati where traditional Filipino snacks were ofered, followed by Museo ng Makati, which showcased cofee culture, museum exhibits, and captivating perfor-

mances. The tour concluded in Poblacion with a vibrant street party featuring local artists and culinary delights.

Preparations are underway for the launch of the Philippines Hop-On Hop-Of project in Manila, the country’s cultural hub. The Makati and Manila Hubs are set to become fully operational by June, ofering tourists diverse attractions and experiences. The tour will cost starting at Php 1,000 per person, with 1 to 3-day passes available.

Additional routes in Ortigas, Pasay, Quezon City, San Juan, and Taguig will be launched in the coming months. This collaborative project between the government and private sector aims to capitalize on the success of the tourism industry in the National Capital Region.

The project takes inspiration from successful initiatives in cities like Abu Dhabi, London, New York, and Singapore. It includes a dedicated website, a reloadable EMV-capable card, a mobile app for bookings and cashless payments, GPS networked-bus arrival monitoring, and video guides. The app will also provide information on hotels, dining options, and tourism merchants to enhance the overall tourist experience.

The introduction of the Philippines Hop-On Hop-Of bus tours is a signifcant milestone for the country’s tourism industry. By ofering convenience, fexibility, and access to hidden gems, this project has the potential to elevate the Philippines as a tourism powerhouse.

SMX Clark celebrates frst anniversary

SMX Convention Center

Clark is celebrating its frst anniversary since its grand opening, marking a successful year of hosting events in Clark, Pampanga. The convention center has become a premier destination in Central Luzon for meetings, conventions, and exhibitions, contributing to the local economy and establishing itself as a hub for business and collaboration.

In its frst year, SMX Clark has hosted a wide range of events, attracting diverse industries from across the country. With its modern facilities and dedicated

team, the convention center has accommodated large-scale conferences, trade shows, concerts, and corporate events. Some notable events include PhilConstruct, National PESO Congress, Philippine Dental Association LuCon, and the Regional Convention of Jehovah’s Witnesses.

The success of SMX Clark can be attributed to its strategic location within the SM City Clark Complex, a thriving business and shopping destination. Its proximity to Clark International Airport and major highways makes it easily accessible for both local and international attendees, ensuring convenience and a seamless event experience.

Mike Albaña, Vice President - General Manager of SMX Convention Centers, expresses gratitude to clients, partners, stakeholders, and the local community for their support

in achieving this milestone. He also emphasizes the commitment to maintaining excellence and customer satisfaction in the years to come.

As SMX Clark enters its second year, it remains dedicated to raising the bar in the events industry. The convention center aims to exceed client and attendee expectations by providing exceptional venues and services. With a focus on excellence and customer satisfaction, SMX Clark looks forward to many more successful years of hosting memorable events and reaching new milestones.

3 JUNE 15, 2023 / HOSPITALITY NEWS PHILIPPINES NEWS

F&B - Why is it always the bottomline?

This issue details several F&B stories and are dictated by the Hann Resorts cover story. There are many awards that can be given to restaurants all over the world. The most coveted is the Michelin Star rating bestowed by the Michelin Fine Dining guide, well-respected because of how the winners are curated. Then there are other listings like “Best Restaurants” local and international editions. Some have been visited, some have been paid for to build up awareness for the restaurant. Either way, the fnal judge of all is yourself as you navigate the various press releases in the web and social media trying to convince you that what they offer is the best.

As there are happy moments when we discover food that agree with our palate, there are also some that raise alarms like the times that you have craved for food that you used to love in a cafe or restaurant that you haven’t visited in years.

So you eagerly bring your family there after bragging about it; but you are in a state of disappointment. That dish is now served in a smaller portion than before, the meat is stringy, or is inferior to the quality you remember. The salad seems right out of the fridge than fresh. The other change is the price, it is now 25% higher. You didn’t mind when you saw the menu, after all, the pandemic brought everybody reasons to get back on their feet quickly. But the idea of cutting costs and yet raising prices is a

double kill, especially when the quality of the food suffers.

When these are obvious in restaurants, some luxury hotels are in it too. Buffets in their outlets are not how it was in the prepandemic. There is less protein and more carbs, and I noticed a signifcant change in the taste too. Your favorites have become less savory, even if the ingredients are still there. So, your palates shrink and you lose your appetite.

Then there is the degustacion, a fancy way of adding or changing the menu of a restaurant by letting customers have a “taste’ of what’s in store for the near future, or just to have a sampling of a chef’s culinary talent. The downside is some restaurants regard this multi-course line-up as a fne dining concept, not a menu showcase as what the original purpose is. It is a hit-and-miss tactic, but the prices can be so steep that it should be all hits, and it seldom is. When you fnd that in other countries the degustacion is actually a showcase of dishes artfully conceived from the menu that you can also order, a la carte, but it is not the way here.

So, if a degustacion gives you maybe a bland appetizer or too salty main course, or a fancy dessert with an ordinary taste, will you feel justifed spending more than, at least, fve thousand for the gastronomic adventure?

Let me quote a description I have read — “The reservation is hard won, the night is exhausting, the food is cold, the interruptions are frequent. The courses blur, the palate fags, and the check stings.”

4 HOSPITALITY NEWS PHILIPPINES / JUNE 15, 2023 EDITORIAL

Radisson Hotels and SMHCC announce 14 new hotels by 2028

Radisson Hotel Group and SM Hotels & Conventions Corporation (SMHCC) have signed a Master Development Agreement to build 14 new hotels across the country over the next fve years taking the partnership’s total portfolio to 20 properties.

SMHCC chair and president Elizabeth Sy and executive vice president Peggy Angeles, Radisson Hotel Group chief executive ofcer Federico Gonzáles and chief development ofcer for the Asia Pacifc Ramzy Fenianos inked the agreement at Park Inn by Radisson North Edsa in Quezon City last April 26.

The partnership of the two companies commenced in November 2010 with the launch of Radisson Blu Cebu followed by the opening of fve Park Inn by Radisson hotels over the last decade. SMHCC develops and manages the hotel and convention properties of SM Prime Holdings, Inc. (SMPH), one of Southeast Asia’s largest integrated property developers.

SMHCC earmarked PHP15 billion for the expansion that will add 2500 keys and would generate 1250 jobs for Filipinos.

“Today, we are here to celebrate the 10 years of relationship that started with Radisson Blu Cebu that continued to Park Inn Davao. We are setting a new step to get to 20 hotels together with this master development agreement. We are a group that aims to leave our footprint in the world and that has been the reason we have grown. In the last three years, even with COVID, we have been able to sign more than 300 hotels. In the last few years, we have had the highest scores and that is because we have the right brands and we have the brightest people,” Federico Gonzáles, CEO of Radisson Hotel Group, said.

Exclusive rights to Park Inn by Radisson brand

This latest agreement drives the expansion of RHG and SMHCC’s Philippines portfolio through the Radisson Blu, Radisson and Park Inn by Radisson brands, which will be built alongside its integrated property developments with SM Malls. Moreover, part of the agreement is SMHCC’s exclusive development rights for a fve-year term for the Park Inn by Radisson brand.Park Inn by Radisson is the group’s midscale to upper-midscale brand that ofers owners a value-engineered real estate proposition providing a unique experience to its guests based on smart design, communal open spaces and well-equipped amenities that help guests Feel Good. The Park Inn by Radisson Davao built in 2013 is also the frst in the Asia Pacifc. SMHCC built and opened fve Park Inn by Radisson hotels over the last decade in key urban cities such as Bacolod City, Clark, Davao City, Iloilo City and Quezon City.

Expansion outside Metro Manila

Peggy Angeles, SMHCC’s executive vice president, confrmed that the new hotels will be built mostly outside the Philippines’ capital. The frst of the upcoming Radisson properties is the 516-room dualbranded property in Cebu City under the Radisson and Park Inn by Radisson brands, which is scheduled to open its doors in 2027, providing a diverse range of accommodations for travelers visiting the Central Visayas region’s largest city. The properties will be part of an integrated development adjacent to the SMX convention center and SM Seaside Arena as well as the SM Seaside City Cebu Mall.

Other future locations of the Park Inn Radisson brand are in Isabela, Laoag, Olongapo, Cavite, and Laguna,

among others. With travel restrictions easing and more people traveling, SMHCC saw the opportunity to expand the midscale brand mainly targeting domestic travelers. She said that occupancy rates of SMHCC hotels have surpassed prepandemic levels.

Part of SMHCC’s goal is to ofer good and quality accommodations in secondary and tertiary cities in the Philippines. Guests are also welcomed with consistent service and signature hospitality experience in Park Inn Radisson hotels as they explore more destinations around the Philippines.

“We celebrate another milestone that will play a critical role in SMHCC’s success and future. orged more than a decade ago, the strength of our partnership with the Radisson Hotel Group continues to grow, unwavering in the midst of global and unforeseen challenges. In that time, fve Park Inn hotel properties have opened with the goal of extending their unique brand of warm hospitality and excellent service in key cities all over the country. We signed the master development agreement, which will kickstart plans to launch more Park Inn hotels in the country,” Angeles said.

5 JUNE 15, 2023 / HOSPITALITY NEWS PHILIPPINES PARTNERSHIPS
Radisson Hotel Group (RHG) CEO Federico Gonzales and SMHCC President Elizabeth Sy with RHG APAC Chief Development Offcer Ramzy Fenianos and SMHCC Exec. VP Peggy Angeles formally sealed the Master Development Agreement between the two companies, marking the expansion of the Park Inn by Radisson brand and adding 20 hotels by 2028 in the country. (L-R) SMHCC VP Marketing and Business Development Neil Rumbaoa, RHG APAC CDO Ramzy Fenianos, RHG Director of Development Philippines Christine Sevilla, RHG CEO Federico Gonzales, SMHCC EVP Peggy Angeles, RHG Global CDO Elie Younes, and RHG SVP for Southeast Asia and Pacifc.

TPB, Clark formalize partnership for MICECON 2024

In an exciting development, the Clark Development Corporation (CDC) has secured the bid to host MICECON 2024 at the Clark Freeport Zone in Pampanga. To mark this momentous occasion, CDC and the Tourism Promotions Board (TPB) Philippines formalized their partnership through the signing of a Memorandum of Agreement (MOA) to stage the largest gathering of Meetings, Incentive Travel, Conventions, and Exhibitions (MICE) professionals in the country next year.

The signing ceremony was led by TPB Chief Operating Officer Maria Margarita Montemayor Nograles and CDC President & Chief Executive Officer Agnes VST Devanadera, accompanied by key officials including TPB Deputy COO for Corporate Affairs Atty. Vince Manuel, CDC Vice President for Business Development and Business Enhancement Group Atty. Noelle Mina Meneses, CDC Tourism & Promotions Division Officer-in-Charge Elenita S. Lorenzo, and CDC Legal Affairs Group Officerin-Charge Atty. Anna Gayle T. Barin.

MICECON 2024, set to take place from July 10 to 12, will bring together MICE professionals from across the globe. This event, which will be hosted in the Metro Clark area for the second time since 2014, presents a splendid opportunity for Clark and its neighboring communities to showcase their rich history, culture, and heritage to both local and international MICE delegates. Moreover, MICECON 2024 is expected to attract new investments and business opportunities, making a significant contribution to the region's economic growth.

Clark, with its exceptional infrastructure facilities,

captivating attractions, and strategic location in the heart of Asia Pacific's emerging markets, is poised to demonstrate its prowess as a premier destination for hosting world-class conferences. The region boasts popular international hotel chains that offer modern, spacious accommodations, convenient access to several Industrial and Technology Parks within the zone, and the state-ofthe-art Clark International Airport (CRK), which serves as a premier gateway to the Philippines, ensuring a seamless experience for all travelers.

The city of Clark is making dynamic strides toward becoming the country's first smart, resilient, and sustainable city. In 2025, Clark will further enhance its connectivity with the opening of the Malolos-Clark Railway, a high-speed train system designed to streamline travel between Clark and Manila. This visionary project not only reduces commuting time but also contributes to a significant reduction in

2014

greenhouse gas emissions, estimated at over 60,000 tons annually.

Expressing gratitude to the TPB for selecting Clark as the official host of MICECON 2024, CDC President & CEO Agnes VST Devanadera expressed her optimism about the upcoming event. She stated, "We are thrilled to have been given the opportunity to showcase the unique features, rich culture, and state-ofthe-art facilities of Clark and its adjacent communities. This event will undoubtedly

help solidify Clark's position as a premier and highly sought-after destination for investments and tourism in the Asia Pacific Region. We look forward to demonstrating the warmth and hospitality of the Metro Clark area and providing attendees with an unforgettable experience."

TPB COO Maria Margarita Montemayor Nograles added, "Holding MICECON next year at Clark will further cement the Philippines' standing as a top MICE destination in Asia. With the city's stunning natural landscapes, iconic and historical destinations, and innovative infrastructure projects that prioritize sustainability, we will be able to attract more tourists and investments, contributing to the revitalization of the tourism industry."

MICECON 2024 promises to be an extraordinary event, offering participants the chance to explore the wonders of Clark, network with fellow MICE professionals, and forge strong connections with local and international stakeholders.

6 HOSPITALITY NEWS PHILIPPINES / JUNE 15, 2023
MICE
MICECON 2024, set to take place from July 10 to 12, will bring together MICE professionals from across the globe. This event, which will be hosted in the Metro Clark area for the second time since

Nestled at the heart of Central Luzon, Pampanga is hailed as the Culinary Capital of the Philippines. It takes pride in its thriving food culture that harmoniously blends traditional and contemporary favors. The province’s delectable cuisine can be attributed to its skilled cooks who have inherited heirloom recipes and time-honored cooking techniques passed down through generations. With its remarkable food scene until today, Pampanga remains an unforgettable epicurean destination for tourists and locals alike.

The growth of Pampanga's economy has been further spurred by the establishment of industrial and transportation facilities in Clark Freeport Zone, or simply Clark, which has successfully attracted foreign trade and investment. In recent

years, it has quickly become a leisure, sports, entertainment and dining destination among frequent travelers and lifestyleseekers.

Clark's dining landscape has expanded to include a range of international favors, with

establishments serving Korean, Japanese, American, and Italian cuisines plus the sprouting of huge, themed cafes. With an infux of dining options, Clark is now a new culinary destination within a destination.

A must-visit iconic landmark in Clark is Hann Casino Resort, a fully integrated resort that houses a frst-rate gaming facility, international hotels and a wide range of casual and specialty restaurants, cafes and bars. Hann has naturally embraced the gastronomic excellence that Pampanga is known for.

Hann Casino Resort is home of the frst 5-star hotel in Central Luzon, Clark Marriott and the frst Swissotel in the Philippines. These wellappointed hotels collectively operate a total of 15 restaurants, cafes and bars. In the latest ranking of TripAdvisor - a travel research platform that gathers and consolidates reviews and opinions from members regarding destinations, accommodations, restaurants, and activities across the globe –Hann Casino Resort dominates the Top 10 Best Restaurants List in Clark!

7 JUNE 15, 2023 / HOSPITALITY NEWS PHILIPPINES COVER STORY
Chef Jojo of Goji Kitchen+Bar preparing the famous Kapampangan sisig.

Welcome to Clark’s Best Restaurants Under One Roof!

SMOKI MOTO:

The No. 1 Restaurant in Clark

For diners seeking fne, authentic Korean cuisine, Smoki Moto is the top destination in the region. The restaurant features modern interiors with a dramatic "hanging" nook and an elevated drink menu that includes premium wines, soju, beers, and craft cocktails.

Located on the 17th foor of the Clark Marriott Hotel, Smoki Moto ofers a scenic view of Mount Arayat and the Zambales mountain range, making it the perfect spot for a romantic dinner or a night out with friends.

The well-loved restaurant ofers a selection of premium, highly-marbled Black Angus Beef, including the unforgettable Tomahawk Steak, which weighs a minimum of 1.6 kg and is infused with roasted garlic olive oil and served with toasted baguette, parmesan whipped potato, grilled asparagus, and port wine jus.

For those seeking lighter fare, Smoki Moto also ofers the Bibim Magguksu, a cold noodle salad dish seasoned with a spicy, sweet, and tangy Korean chili

dressing, and the Samgyetang, a traditional Korean soup made with a whole young chicken flled with garlic, glutinous rice, jujube, ginko nuts, chestnuts, and ginseng.

With its overall world-class quality standards i.e. delicious food, great views, impressive beverage selection and excellent service, it's no wonder why Smoki Moto is literally and fguratively elevated above the rest!

GOJI KITCHEN+BAR: The No. 1 Bufet Restaurant in Clark

Clark Marriott’s innovative all-day bufet restaurant takes everyone around the world - travelling by taste with Asian, Western, Japanese, Italian and Filipino cuisines. Through smart design, bespoke service, and a modern concept, Goji Kitchen+Bar delivers a dynamic, interactive restaurant experience that has earned its place as TripAdvisor’s top bufet restaurant in Luzon.

Spearheaded by chef Robert Czeschka, with over 20 years of experience in culinary and hospitality, his innovative concepts and creative menus are defnitely rewarding and satisfying.

The dessert station is eyecatching while the noodle bar tucked inside the partitions to your left is a must-visit. The menu changes regularly so there is always something new to try.

Journey to the Kapampangan station to enjoy the province’s signature cuisine, including the worldfamous dish – sisig, prepared and cooked the traditional way thanks to a city ordinance declaring the dish as an intangible heritage of Angeles

City. In the protected recipe, the pork is boiled to tender, then grilled to achieve that smoky favor, then served sizzling on a hot plate. Thus, locals skip the eggs, ox brains, or mayonnaise in their sisig, just like how Italians deem pineapple on pizza as blasphemous.

Wash it down with some sour and savory soup of sinigang made more favorful by natural souring local ingredients tamarind or kamias (tree cucumber). Lastly, brave the burong hipon (fermented shrimp) paired with steamed vegetables for a true Kapampangan dining experience.

8 HOSPITALITY NEWS PHILIPPINES / JUNE 15, 2023 COVER STORY

WU XING: Chinese Restaurant for Business, Family and Intimate Celebration

Third-place winner is Hann Casino Resort’s Wu Xing located at the ground foor of Clark Marriott. The restaurant’s interior exudes Asian elegance and contemporary design with private dining rooms available for intimate gatherings. The menu ofers an extensive selection of signature Chinese dishes, accompanied by specialty wines and teas.

Wu Xing is renowned by the locals and tourists for its authentic Peking duck, which is marinated and roasted using locally-sourced star-apple

frewood, resulting in a tender and favorful meat and crispy skin. The duck can be enjoyed in four ways: skin and breast meat with leek and cucumber wrapped in Chinese pancake; duck soup; minced duck wrapped in romaine lettuce; and deep-fried duck with salt and pepper.

Chef Lucas Zhou, the passionate young chef from the Jiangsu Province leading the culinary team of Wu Xing, ensures the menu is a testament to the culinary excellence of Chinese cuisine.

RISTORANTE DI VERONA: Fun Italian Dining

Take another fight within Hann Casino Resort for a wine-flled adventure at Ristorante di Verona located at the 5th foor of Swissotel Clark. The restaurant is inspired by the setting of Shakespeare’s “Romeo and Juliet”. Its posh interior is a prelude to the equally Instagrammable Italian dishes like the carpaccio di manzo and tortelli di stracotto di manzo. These are best paired with a glass of wine from their extensive wine selections sourced from various regions. With Chef Alessio Loddo at the helm, the authentic Italian food experience guarantees a satisfed stomach and a happy

heart.

Make sure to leave room for the cannoli siciliani, a tubeshaped shell of fried pastry dough flled with a sweet, creamy flling of ricotta with chocolate chips, fruit candy, and pistachios. Truly ending a meal with chef’s al bacio (“as good as a kiss”).

The restaurant also prides itself on its “fun-dining” atmosphere where guests are welcome to dress up, enjoy the music, dance with friends, and pass around the microphones during Sunday Brunch. Guests indulge in free-fowing drinks and fne de claire oysters from France.

SPICE: Asian Street Eats

Have a break from gaming and take a quick culinary adventure at Spice, an Asian restaurant offering a mix of Chinese, Thai, Vietnamese, Japanese, and Indonesian street food bursting with flavor and spices.

Situated at the casino floor, Spice is perfect for quick bites. It has a modern yet cozy atmosphere, with warm lighting and a vibrant color scheme. Skilled chefs will whip up your dish with their impressive culinary skills, complete with towering flames and sizzling hot woks - a common sight in the bustling kitchens of Asia.

The menu specialties are classic Pad Thai, Laksa, and beef salpicao to homemade steamed buns and dumplings. Don't forget to quench your thirst with their unique and refreshing drinks, artisanal craft beers and iced teas named after the local cities of

Pampanga: Angeles C-tea, Mabalacat C-tea and San Fernando C-tea.

Whenever you're in for a quick bite or a sumptuous feast, Spice will not disappoint. With their exceptional service and culinary expertise, Spice has earned its place as one of the top-rated restaurants in Clark.

Hann Casino Resort is undoubtedly a food enthusiast's paradise offering a wide selection of international cuisines under one roof. Beyond the food itself, delectable cuisine, Hann Casino Resort prides itself the journey is made sweeter by friendly and efficient service.

It is a great time to explore the North and embark on a gastronomic adventure at Hann Casino Resort, the Culinary Capital of Clark.

9 JUNE 15, 2023 / HOSPITALITY NEWS PHILIPPINES

MARKT: Without an E!

Markt, the all-day dining of Swissotel Clark is paying tribute to its Swiss heritage. The restaurant’s concept took inspiration from the bustling marketplaces in Europe. Inspired by the vibrant food markets, Markt combines a signature European dining concept with a diverse range of international cuisine. From healthy salads and freshly cooked meals to irresistible desserts. Markt entices taste buds with its varied menu offerings. Let’s explore the delightful atmosphere, dining options, and unparalleled features of this extraordinary restaurant.

As you step into Markt, you are greeted by the friendly and inviting atmosphere reminiscent of classic Swiss food markets. The brick walls, subway tiles, and stained-glass ceiling create a charming setting that sets the stage for a memorable dining experience. This homage to European marketplaces ofers a unique blend of nostalgia and contemporary elegance, capturing the essence of European culinary culture.

Markt delights guests with a wide array of food stations offering diverse cuisines and cooking styles. From salads and appetizers

to panini, pizza, soups, stews, pasta, fried dishes, grilled meat and fish, waffles, crepes, pastries, cakes, and gelato, the choices are abundant. The menu also includes clearly displayed prices at each food station, ensuring transparency and convenience for guests. To order, simply approach the desired food station, provide your table number, and your dish will be prepared while you comfortably wait at your table. Once ready, your culinary creation will be promptly served, allowing you to savor the flavors without any unnecessary delays.

Markt caters to various dining preferences throughout the day. Starting from 6:00am to 10:00am, guests can enjoy the lavish buffet breakfast. The morning ambience is perfect for a leisurely meal, and the wooden round tables and bight lighting in the chi dining area create an inviting space to start the day. After breakfast, Markt transforms into an open-plan, pizzastyle dining space, offering an extensive a la carte menus from 10:00am to 10:00pm. With choices ranging from Asian, Western, to European fare, there’s something to please every palate.

TRAVEL BY TASTE AROUND HANN CASINO RESORT

Korean + Japanese + American:

Smoki Moto

Chinese: Wu Xing Chinese Restaurant

Asian: Spice

Italian: Ristorante di Verona

International: Goji Kitchen+Bar Markt

Salt Resto

Hann Philippines Inc. is a South Korean-led investment frm boldly leading the high-end integrated lifestyle resort sector in the Philippines today with the Hann Resorts brand established in Clark, Pampanga in 2016.

Hann Resorts is the brand of luxury integrated lifestyle resorts owned and operated by Hann Philippines Inc. It has two developments: Hann Casino Resort and Hann Reserve.

Hann Casino Resort is the frst fully integrated resort in Clark Freeport Zone, Pampanga. It is the home of the frst fve-star hotel in Central Luzon, Clark Marriott and the frst Swissotel Clark in the Philippines, ofering over 600 room keys with state-of-the-art facilities and unparalleled services. Hann Casino Resort features a grand mass gaming area of 130,000 sqm with 147 tables and 868 slot machines, and two VIP Clubs for local and foreign members. Moreover, Hann Casino Resort claims the title of being the Culinary Capital of Clark with 15 acclaimed restaurants, bars and cafes under one roof. Additionally, a retail strip within the premises will soon open with a dynamic selection of global brands, specialty restaurants, and cafes.

Soon to rise is Hann Reserve, the 450-hectare luxury estate development at New Clark City, Tarlac. Hann Reserve is a project of Hann Development Corporation, a subsidiary

Bars:

Bar 20

Swisstropic Pool Bar

The Atrium

The Lounge by Clark Marriott Pool Bar by Clark Marriott

Cafes:

Urban Cofee

After Six Lounge

Oma’s Dessert Bar

of Hann Philippines Inc. The estate will feature three 18-hole championship golf courses designed by Nicklaus Design, KJ Choi and Sir Nick Faldo, along with the only PGA-afliated player development facilities in the country. These will be complemented by sought-after international luxury hotel brands Banyan Tree and Angsana Resort, Softel and Emblems by Accor, and The Luxury Collection and Westin by Marriott International.

Hann Reserve will be home to exclusive, ultra-luxury villa residences and condominium towers. Surrounding the community will be mix of lifestyle commercial centers, casino, international school, hospital and a 10-hectare curated public park. Hann Reserve will be New Clark City’s iconic development, a model for sustainability and eco-tourism that celebrates the local environment, culture, heritage and community.

CONTACT: Swissotel Clark

HB6N4@swissotel.com | (045) 306 2000 | @swissotelclark

Clark Marriott

clarkmarriotthotel@marriott.com | (045) 598 5000 | @clarkmarriott

10 HOSPITALITY NEWS PHILIPPINES / JUNE 15, 2023 COVER STORY

Beyond Gin & Tonic, new discoveries at Gilarmi Lounge

Gilarmi Lounge (GL) at Discovery Primea, has raised the bar on its gastronomic oferings, expanding its horizons beyond the celebrated realm of gin and tonic. This renowned lounge has captivated patrons with its Gin Library and a menu brimming with classic lounge favorites. With its inviting ambience and a panoramic view of Ayala Avenue, GL has become a go-to destination for hotel guests, visitors, and urban dwellers seeking a delightful respite.

At the heart of GL’s culinary appeal lies the Burger Library, a collection of simple yet delectable burgers that have earned a dedicated following. The secret to their success lies in the meticulous attention given to every aspect of their creation. From handpicking premium ingredients to achieving the perfect burger-to-bun ratio, Executive Chef Luis Chikiamco and his culinary team at Discovery Primea have left no stone unturned in delivering a harmonious fusion of favors. The result is a selection of homemade buns, toasted to perfection with a delightful pillowy texture.

taste buds with favorites like the Good Ol’ Cheeseburger, The Spanish Quarter, Korean Chicken Burger, and Le Bistro. This April, Gilarmi Lounge is introducing a new wave of burger varieties to entice discerning diners:

treat in itself. It showcases a delectable fusion of beef and prosciutto patty, mozzarella, and tomato fondue. The Mushroom: Designed for mushroom enthusiasts, this burger ofers a crunchy mushroom “katsu” patty, accompanied by cabbage slaw and a savory “Bull-Dog” sauce.

Accompanied by freshly cooked homemade chips, each burger promises a delightful and hassle-free dining experience.

Negroni, meticulously crafted for modern-day gin lovers.

After 30 days of aging, the house-aged Negroni showcases the bittersweet notes of the classic cocktail, melded with the smooth and distinct smoky favors imparted by American oak. Experience this refned concoction for PHP 400 nett per glass.

Le Bistro 2.0: A mouthwatering upgrade of its predecessor, this burger boasts stronger favors and features a combination of mozzarella, Parmesan, Emmental cheese, and caramelized onion. The Italian Job: Inspired by the charm of Italian cuisine, this burger is a thrilling

Building upon the success of the Gin Library, GL has become a sought-after destination for gin enthusiasts, ofering classic G&Ts and elaborate cocktails. This summer, the lounge’s seasoned mixologists embark on a new journey by introducing their own barrel-aged

Meanwhile, Gilarmi Lounge partnered with Sebastian’s Ice Cream, a locally owned and operated establishment to celebrate local favors and creativity. Founder Ian Carandang of Sebastian’s Ice Cream has been revolutionizing the ice cream scene, exploring unique and captivating favors. This collaboration extends to specially created ice cream favors for the hotel, transformed into delightful sweet endings by the skilled culinary team. The dessert menu features enticing options like Arroz con Tsokolate, Halo-Halo, and Taaaahho. Inspired by traditional Filipino desserts, these treats are infused with exciting twists. Additionally, guests can indulge in Tea & Cakes, SSSS’Mores, Fire & Ice, and Mango Mango Mango. These delectable oferings will be available starting this summer.

Cheese and wine pairing at Spiral

Since its inception in 2020, the Burger Library has thrilled Spiral, Softel Manila’s fagship restaurant, elevates its renowned L’Epicerie or Cheese Room to new heights, aiming to showcase the elegance and luxury of French culture through a unique dining experience that takes guests on a captivating tour around France.

The Spiral Wine & Cheese Series is a bespoke dinner that presents one of the widest selections of French cheeses in the country. With an impressive array of over 150 French cheeses featured in its indulgent bufet selection, this exclusive Spiral series highlights 16 diferent kinds of cheese meticulously categorized into four courses:

Ash-Goat, Soft Bloomy Rind, Semi-Hard, and the pungent Bleu cheese. Carefully curated by Softel’s cheese connoisseurs, the Spiral Wine & Cheese Series features four fne French wines sourced from the renowned regions of Burgundy and Bordeaux. These wines have been thoughtfully chosen to harmonize with the distinct characteristics of each cheese course, providing a distinct gastronomic experience that is rarely found in the local scene here in the Philippines.

Throughout the four-course cheese and wine pairing dinner, a dedicated cheese master and wine sommelier will be present

to guide guests through the art of appreciating the intricate favors and textures of the cheeses. They will share fascinating facts, insider tips, and stories behind each cheese and wine pairing, enhancing the overall dining experience and providing guests

with a deeper understanding of French culinary traditions.

The Wine & Cheese series at Spiral is priced at Php 5,999 nett per person, ensuring an unforgettable journey through the rich and diverse world of French cheese and wine. To avail this experience, a minimum of two guests is required. For those seeking a more intimate setting, a private dining setup is available for a minimum of six guests and above.

11 JUNE 15, 2023 / HOSPITALITY NEWS PHILIPPINES F&B

Conrad Manila appoints new Commercial Director

Conrad Manila is delighted to announce the appointment of Joanne Golong-Gomez as its new Commercial Director, taking charge of the commercial strategies for the hotel’s 347 rooms situated in the vibrant Mall of Asia complex.

Fabio Berto, the General Manager of Conrad Manila, expressed his excitement about Joanne Gomez’s arrival, stating, “We are excited to ofcially welcome Joanne Gomez as Conrad Manila’s new Commercial Director. With her extensive background in sales and marketing, I am confdent that Joanne will bring valuable insights and innovative strategies to the team. Her passion and dedication to the hospitality industry are truly commendable, and I am excited to see how her leadership will contribute to the hotel’s success in the coming years.”

Joanne brings with her two decades of experience in the hospitality industry, estab -

lishing herself as a seasoned professional. She held signifcant leadership positions at an international hotel group, serving as the Director of Sales and Marketing from 2000 to 2005 and 2009 to 2015. During that period, she also took on the roles of Residence Manager and General Manager. Most recently, she held the position of Commercial Director at Hilton Manila since 2017.

Expressing her enthusiasm for her new role, Joanne stated, “I am more than thrilled to take on a new adventure and look forward to working with talented professionals who are committed to delivering exceptional guest experiences and driving the hotel’s success in a highly competitive market. Through collaboration, innovation, and a relentless focus on excellence, I am confident that we can achieve our goals and exceed the expectations of our guests and stakeholders.”

Softel Manila presents new Director of F&B

Introducing the latest addition to Sofitel Philippine Plaza Manila’s esteemed team, Eric Norbert assumes the role of Director of Food and Beverage. With an impressive portfolio that includes Spiral, the flagship restaurant, three luxury dining destinations, and acclaimed banquet services catering to state and national events, as well as social and corporate celebrations, Sofitel is proud to welcome Norbert to lead one of the metropolis’ largest food and beverage teams.

Norbert’s remarkable journey is a testament to his unwavering determination and self-motivation. With over two decades of experience in the restaurant and hospitality industry, he has successfully risen through the ranks, emerging as an inspiring leader. His professional voyage commenced at the exclusive fve-star Hôtel de Crillon in Paris, France, where he immersed himself in the century-long hospitality practices and traditions of French luxury and elegance. Norbert further honed his skills at La Bernardin, a three-Michelin-starred restaurant in New York City. In 2006, he entered the hospitalitychain industry as the Assistant Operations Manager at the renowned Glass Brasserie in Hilton Sydney, Australia.

In 2012, Norbert joined Chef Cyrille Soenen, Maître Cusinier De France, at the esteemed Brasserie CiÇou, assuming the role of Restaurant Manager. His exceptional abilities contributed to Brasserie CiÇou being recognized as the Best French Restau -

rant of the Year at the Manila’s Best Kept Restaurant Secrets Awards in 2012.

Norbert embarked on his journey with Sofitel Philippine Plaza Manila in 2015, initially serving as the restaurant manager of the hotel’s lobby lounge and patisserie, Le Bar. Due to his outstanding performance, he swiftly ascended to the position of manager at Spiral. Under his guidance, Spiral became one of the most highly acclaimed international buffets in the metro, maintaining its status as the country’s premier dining destination. In 2019, Norbert’s passion for service excellence led him to assume the role of Food and Beverage Manager for the hotel.

Despite the challenges posed by the global hiatus three years ago, Norbert’s resilience shone through as he diligently revitalized the hotel’s food and beverage dining outlets. He adeptly adapted to the changes in the hospitality service and inspired his team not to be discouraged by the limitations of those times. In recognition of his drive, dedication, and care for his colleagues, he was promoted to Assistant Director of Food and Beverage in 2022.

As the new Director of Food and Beverage, he aspires to create a modern approach to the hospitality experience, establishing connections with guests through exceptional food, beverages, and service, all while maintaining the esteemed French art de vivre and the heartfelt warmth of the Filipino spirit.

12 HOSPITALITY NEWS PHILIPPINES / JUNE 15, 2023
MOVING UP
Joanne Gomez, Conrad Manila’s Commercial Director. Eric Norbert, Sofitel Philippine Plaza’s Director of Food and Beverage

Dynamic duo leading Ascott PH properties

Ascott, a prominent brand in the serviced residence industry, has appointed two esteemed General Managers to lead its properties in the Philippines. Cecille Teodoro is now the General Manager of Ascott Makati while Rennan John Reyes takes charge of Ascott Bonifacio Global City Manila.

Teodoro brings vast experience and industry knowledge to Ascott Makati, ensuring exceptional guest experiences and operational excellence. Reyes, known for dedication to excellence, aims to create memorable stays for travelers at Ascott Bonifacio Global City Manila.

Both properties, Ascott Makati and Ascott Bonifacio Global City Manila, are synonymous with sophistication, ofering unmatched comfort and world-class amenities. As leaders in the upper upscale segment, these residences set the benchmark for luxury living and are preferred for both shortterm visits and long-term stays in the Philippines.

The new General Managers are passionate about showcasing

Ascott’s commitment to the arts. They plan to curate collaborations with local artists, organize immersive cultural experiences, and create artistic spaces within the residences, providing guests with unforgettable encounters beyond traditional hospitality.

Philip Barnes, Country General Manager at The Ascott Limited Philippines, welcomes Teodoro and Reyes and highlights their appointments as a testament to Ascott’s commitment to extraordinary experiences and exceptional service. Barnes is confdent that under their leadership, Ascott Makati and Ascott Bonifacio Global City Manila will continue to exceed expectations and provide unparalleled hospitality.

Both General Managers are eager to work closely with their teams to enhance guest satisfaction and elevate the residences’ reputations. They aim to create extraordinary moments that leave lasting impressions on guests through strategic vision and unwavering dedication.

Teodoro expresses her honor in leading the exceptional team

at Ascott Makati and pledges to deliver the highest standard of service, providing personalized and memorable experiences for each guest. Reyes shares similar sentiments, expressing excitement to join Ascott Bonifacio Global City Manila and enhance its reputation as a preferred destination,

ofering exceptional experiences for all guests.

Ascott looks forward to a promising future under the dynamic leadership of Teodoro and Reyes as they usher Ascott Makati and Ascott Bonifacio Global City Manila into a new era of unparalleled hospitality.

Asian chefs elevate cuisine of Diamond Hotel Manila

Chef Ooi Jin, a renowned culinary expert in Southeast Asian, Chinese, and Continental cuisines. With an illustrious career spanning over 33 years in the hotel and restaurant industry, Chef Ooi brings a wealth of experience to his role.

Before joining Diamond Hotel Philippines late last year, Chef Ooi served as the Executive Chef at various prestigious properties of a renowned international hotel brand. He showcased his culinary prowess and leadership skills in locations such as Taiwan, Wuhan, and Guilin.

Hailing from Malaysia, Chef Ooi's culinary journey also took him to distinguished hotels in China, Penang, and Melaka. During his tenure, he honed his skills and gained extensive

knowledge of regional cuisines, further enriching his culinary expertise. With his extensive culinary background, Chef Ooi will continue to elevate the dining experience at Diamond Hotel.

Taking pride in his culinary mastery, Chef Hiroshi Masuda will be handling the Yurakuen restaurant. A highly accomplished Japanese chef with an extensive international culinary background, he worked for airline catering and renowned hotels in Bangkok, Dusseldorf, Guangzhou, Moscow, Dubai, and Osaka, Chef Masuda brings a wealth of experience and diverse culinary infuences to his craft. Prior to joining Diamond Hotel, he held the prestigious position of Japanese Executive Chef at Cathay Pacifc Catering Service in Hong Kong.

Chef Masuda is not only skilled in traditional Japanese cuisine but also well-versed in modern culinary techniques. His expertise encompasses menu planning, costing, and the creation of innovative dishes. With his talent and dedication to his craft, he has had the privilege of serving his exquisite food to esteemed guests, includ-

ing royalties from Germany and Abu Dhabi.

Chef Masuda plans to upgrade the restaurant’s menu embodying the essence of Japanese cuisine. His passion for creating exceptional dining experiences shines through in every dish he prepares, making him a valuable asset to the culinary team at Diamond Hotel.

13 JUNE 15, 2023 / HOSPITALITY NEWS PHILIPPINES MOVING UP
Chef Hiroshi Masuda ChefOoiJin

Bacolod gets its frst boutique hotel

The vibrant city of Bacolod, known as the City of Smiles, is experiencing a surge in tourism, and now, it proudly boasts its frst boutique hotel. Stonehill Suites Bacolod, overlooking the northern end of the city, has been delighting guests with its unique style of hospitality and luxury since its establishment in 2019.

Situated in San Agustin Drive, near the city's fnancial center, this boutique hotel stands as a testament to the love its owner, Jerry Sy, has for his hometown. Jerry, a well-respected contractor and businessman, decided to create this establishment as a tribute to the wonderful city he calls home. His daughter, Margrey Sy, efciently manages the hotel, ensuring that guests receive a warm and personalized experience.

As you step into this boutique hotel, built with an adaptive reuse style, you are immediately greeted by a harmonious fusion of modern design, posh interiors and provincial charm. The friendly faces of the front ofce staf, embodying Bacolod's famous slogan, "The City of Smiles," welcome you with their innate warmth. As you stroll through the lobby's aesthetic checkerboard tiles, you can sip on a refreshing welcome beverage, setting the tone for a delightful stay.

The 25 meticulously designed rooms and suites exude a sense of warmth and comfort, with each space thoughtfully curated to provide tranquility. From cozy comfy rooms adorned with local artwork to spacious suites boasting panoramic views of the vibrant city, every accommodation option ofers a unique experience tailored to guests' preferences.

If you seek the epitome of luxury, the Presidential Suite (65 sqm) where we stayed awaits. Featuring a king-sized bed adorned with opulent linens and pillows, a living room and welcome area, minibar, and cofee-making facilities, this suite exudes elegance. Other room categories include the

Executive Suite (65 sqm), Junior Suite (40 sqm), Premiere Suite (30 sqm), and Deluxe Suite (20 sqm), each ofering its own distinctive charm.

A memorable stay at The Stonehill Suites would be incomplete without indulging in the culinary delights it has to ofer. Located on the top foor, the Sky Deck houses all the food and beverage facilities. The Vue Restaurant, an all-day dining outlet, presents a delightful fusion of local favors and international cuisine, showcasing the use of fresh, locally sourced ingredients. For private dining experiences, the Sky Bar can accommodate up to 50 guests, while a VIP lounge caters to smaller gatherings of 30 guests. The Sky Deck itself can host a total of 150 to a maximum of 200 guests, making it an ideal venue for various events.

While staying at this bou-

14 HOSPITALITY NEWS PHILIPPINES / JUNE 15, 2023 ACCOMMODATIONS

tique hotel, guests have the opportunity to explore the nearby attractions of Bacolod, Talisay, Silay, and other neighboring towns. These excursions provide the perfect chance to interact with friendly locals who are always eager to share their stories, heritage, and authentic hospitality. Recognizing the importance of these experiences, the hotel management is currently developing a concierge program that will ofer guided tours tailored to guests' interests. With a well-connected road network, the hotel serves as a gateway to outdoor exploration, inviting nature enthusiasts to discover the

neighboring towns and their breathtaking landscapes.

In conclusion, Bacolod City has welcomed its frst boutique hotel, The Stonehill Suites, with open arms. This charming establishment refects the city's unique character and ofers a memorable experience to its guests. With its superb hospitality, thoughtfully designed accommodations, delectable cuisine, and proximity to the region's attractions, Stonehill Suites is poised to become a cherished destination for discerning travelers seeking an authentic and luxurious stay in the City of Smiles.

15 JUNE 15, 2023 / HOSPITALITY NEWS PHILIPPINES ACCOMMODATIONS
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