Technologist and Service Excellence ach and every one of the patients seen in the HSS Department of Radiology and Imaging is unique. Most radiology providers use standardized techniques and approaches to acquire an image; HSS Radiology and Imaging customizes approaches and techniques, ensuring the optimal diagnostic image for each and every patient.
exhibit proficiency, professionalism, and productivity. Only the very best radiology technologists become and remain technologists in the HSS Department of Radiology and Imaging.
Here are a few examples of what we do each and every day to ensure the best in quality patient care.
Custom Order Forms
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Training All newly hired HSS technologists undergo extensive training and orientation. Whether or not our new hires come with years of experience, the Department immerses them in a formally structured, intense training program that exposes them to the complex imaging requirements of many departments and modalities. Among them are the Operating Room, Special Procedures Unit, Specialty Clinic, Center for Hip Preservation, Spine Care Institute, Sports Medicine, Arthroplasty, Rheumatology, and Pediatrics. Our training program is a collaborative effort, involving technologist trainers, management, and physicians. Every new technologist must demonstrate successful competencies and one-on-one reviews with the Chief Technologist to establish and
The training program is a collaborative effort, involving technologist trainers, members of HSS management, and physicians. Only the very best radiology technologists become and remain technologists in the HSS Department of Radiology and Imaging.
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Safety for patients and employees is priority in HSSâs ongoing efforts to improve quality and service.
The clinical and administrative staff of HSS Radiology and Imaging work closely with referring physicians and surgeons to create specific diagnostic imaging examination and interventional procedure order forms. This proactive approach helps improve continuity between a patientâs clinical presentation and the selection of appropriate diagnostic imaging examination. It also lessens the risk of wrong, duplicate, or unnecessary examinations. This proactive approach is emblematic of HSSâs commitment to quality and devotion to The Joint Commissionâs National Patient Safety Goals. An independent, not-for-profit organization, The Joint Commission accredits and certifies more than 19,000 healthcare organizations and programs in the United States.
Christopher J. Smith, RT(N), CNMT, Associate Director
The HSS Radiology culture consistently emphasizes performance of quality image acquisition and expert interpretation to provide the best imaging services possible. Whether a technologist is working to obtain the optimal image to minimize radiation exposure or to answer a clinical question, the mantra is âYes, send the patient over now.â
Access to Care â Say No 2 No Access to care is probably one of the most overlooked services we offer. On a routine day, approximately 30 percent of CTs, 30 percent of Ultrasounds, 25 percent of Fluoroscopic Guided Procedures, and 99 percent of all radiographic examinations are done as same-day requests, i.e. add-on procedures. Radiologists and Staff go above and beyond to accommodate patientsâ needs. Ultrasound, Fluoroscopic and CT service lines provide interventional image guided aspirations, injections, and biopsies on the same day, whenever possible. The Department uses a Say No 2 No philosophy for patient scheduling.
HSS Department of Radiology and Imaging
Flora Preku, Technologist