The Elder - March Edition (Home Instead Newsletter)

Home Instead York newsletter

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Care Quality Commission - Achieving Outstanding

Hopefully 2021 is going to be a much more positive year and as concerns about COVID-19 recede we can focus on preparing ourselves for achieving an ‘outstanding’ rating again when the Care Quality Commission (CQC) assess us against the standards of Safe, Effective, Caring, Responsive & Well Led. Despite the challenges of the last year we have not rested on our laurels and have continued to develop our care services against the CQC standard to ensure we are delivering care that is right and personalised to all our client’s needs. Family access to IQ and our ability to audit and review our care as it happens take us a long way in achieving what the standard is all about. We have invested in developing our CAREGivers and the office team and we continue to receive super feedback and comments about our services. We don’t know when CQC will decide to assess us but we are determined to be ready! Watch this space as we continue our journey to change the face of ageing and hopefully achieve a CQC rating that represents the quality of personalised care that our CAREGivers deliver.

March 2021

Douglas on Look North

Home Instead York Client, Douglas was interviewed recently by BBC Look North for an independent study, funded by Home Instead

UK, that The University of York are conducting into home care.

The University aim to identify the effects of receiving care in your own home, compared to in a care home, understand a bit more about the service Home Instead delivers and use Douglas as an example of showing the fantastic relationships that clients can build with their Home Instead CAREGivers.

We’d like to say a huge thank you to Douglas’s CAREGiver Mel, who helped organise the interview, and featured herself in the Look North report. But of course, a special thank you should go out to the real ‘star of the show’ Douglas!

The best apps for your medical needs How does it help?

The apps ORCHA reviews and recommends vary, suiting a range of client needs: Psychological wellbeing Clients with mental health issues such as anxiety and depression can manage their illness better with ORCHA. There are apps that provide counselling, for example. And there are also apps that help you cope with the day-today stresses that life brings, whether that’s through meditation or help with sleeping.

Physical activity For many of us, technology underpins our regular exercise, from counting steps to planning running routes. ORCHA opens up a whole range of activities to keep people fit, and ensures that they are carried out effectively.

Whether our clients want to do outdoor exercise or home work-outs, they’ll find activities that suit their interests and fitness levels.

Long-term condition management Spending every day living with a health condition is tough, so any support that technology provides can go a long way. ORCHA highlights Every month we will be telling you apps that help people with dementia about a great app which we are making remember their daily rituals better, our ‘App of the Month’, the first one is: and set reminders for whenever they need to do something important.

There are also apps to help people with diabetes track blood sugar For a healthy brain levels. It helps our particularly vulnerable clients keep on top of MindMate is the ultimate all-in-one Developer description: tasks that maintain their health.

The award-winning MindMate® app platform for healthy aging.

Mental stimulation Approved and loved by over transforms and maintains health It doesn’t matter what age you are 1 million users worldwide, and wellness through – training your brain is key to staying our users include baby daily workouts and mental well. ORCHA highlights the best apps boomers, active seniors, activities. With brain that will help keep your mind ticking and those living with games to stimulate your memory loss like dementia away, including fun puzzles that can mind, physical workouts and Alzheimer’s patients. easily get you hooked. that will shape your body It’s a powerful tool for How can I use the apps? and nutrition advice reducing the risk of If you’d like to test some of the and recipes to fuel your memory loss and cognitive decline, apps that ORCHA have highlighted healthy lifestyle. Our app also as well as a firm support for those as the best for your specific medical connects to Apple’s HealthKit to already living with such conditions. needs, then head over to save and store your daily steps. https://homeinstead.orcha.co.uk/

There’s an abundance of health and care apps available.

That’s why it’s difficult to know what you should use to boost your own wellbeing. We’ve teamed up with ORCHA (the Organisation for the Review of Care and Health Applications) which gives access to the best health and care apps, to ensure that you’re only informed by credible and reputable sources.

ORCHA gives you a library of hand-picked apps, which have all met quality assurance and gone through rigorous reviews. 85% of health and care apps don’t meet their standards, so ORCHA has worked hard to highlight ones that are effective enough. It gives older people the ability to manage their health successfully with some tried-and-tested resources. And to make this even better, you don’t need to be a Home Instead client to use the service. We’re making this available to all, so share with family and friends if you think it will help.

App of the Month MindMate

Home Instead team receive their first COVID-19 vaccines The team here at Home Instead York have been receiving their first COVID-19 vaccinations at York’s NHS mass vaccination centre. Our CAREGivers were part of the national roll out of the vaccine to all front line health and social care staff.

We tasked our team with sending us a ‘selfie’ with their vaccination card, once they had successfully had their first vaccination. It was wonderful seeing all the

Contigo mugs giveway With the cold weather looking like it’s here to stay for the moment, we thought we’d help in trying to keep you warm.

We are teaming up with our colleagues at Home Instead Scarborough & Ryedale and giving away two Contigo Westloop Autoseal Thermal Mugs!

To enter and be in with a chance of winning one, simply send us the correct answer to the following question, either by email to info@hiscyork.co.uk or tear off the return slip with the correct answer!

smiling faces of our team, as they played their part in tackling the COVID-19 pandemic.

Already we have had over 75% of our staff having received their first vaccinations at the mass site at Askham Bar in York. The vaccinations are not only great news for the team, but also fantastic news for our clients which they support on a daily basis.

What a positive way to start 2021!

Which of the following is the name of a play by William Shakespeare?

A. The story of the winter B. A tale of the winter C. The winter’s tale All entries need to be submitted by Friday 19th March, with all correct answers going into a prize draw and winners being announced on Friday 26th March – Good luck and keep warm!

Name:...................................................................................

Address:............................................................................... ..................................................................................................

Correct Answer:.....................................................................

Email (Optional):......................................................................................

Return to: 10 Clifton Moor Business Village, James Nicolson Link, Clifton Moor, York YO30 4XG

Beware of scams!

Be wary of people offering or selling:

Protect yourself and others:

• Vaccines or miracle cures – you will be sent an invitation by the NHS • Over-priced or fake goods • Shopping or medication collection services – many shops will deliver free and your surgery or pharmacy can help deliver prescriptions • Offers to clean your home of coronavirus.

• If you’re unsure, check with family and friends before accepting offers of help • It’s OK to refuse or ignore approaches.

If someone tries to pressure or rush you, they are unlikely to be genuine • If it sounds too good to be true, it probably is • Only buy goods or services from trusted sellers • Think carefully before parting with money or personal information.

For advice on scams call the Citizens Advice Consumer Helpline on 0808 2231133 or email public.protection@york.gov.uk

We are delighted to introduce to you our new name and logo.

Over the course of this year, you’ll begin seeing the new Home Instead name and logo more and more in our communications, signage and community outreach efforts.

The Home Instead name Since being founded 16 years ago, the Home Instead UK network has expanded far and wide across the country.

We’ve positively impacted the lives of millions of clients and families, and we’ve continually sought out new and innovative ways to support those who trust us with their care. By removing ‘Senior Care’ from our name, we’re showing our commitment to helping individuals age well at home wherever they are on their ageing journey. That still – and always will – includes serving seniors, a privilege that is ingrained in what we do.

About our new logo

When Lori and Paul Hogan started Home Instead in the US in 1994, they set out to redefine what it meant to care for ageing adults. This was an experience that was very near and dear to them after fostering a warm and joyful environment at home for Paul’s Grandma Manhart to

thrive in until she was just three months shy of her 101st birthday. After seeing first-hand how human connection contributed to Grandma Manhart’s happiness, vitality and growth, Paul and Lori selected the tulip as the symbol for Home Instead: an icon that reflects optimism, hope, continued growth and friendship.

The circle surrounding the tulip in our new logo symbolises a full life and the community of support that contributes to one’s wellbeing and the continuation of growth and experiences to come.

Throughout the years, Home Instead has remained steadfastly committed to our mission: to enhance the lives of ageing adults and their families. This remains – and will always remain – the same: we’re deeply committed to providing the same level of compassion, care and support needed to fulfill a joyful and quality life at home. Our transition to Home Instead and our new logo does not change that; in fact, it amplifies it.

Home Instead 10 Clifton Moor Business Village James Nicolson Link, Clifton Moor York YO30 4XG Telephone: 01904 690884 Email: info@hiscyork.co.uk Web: www.homeinstead.co.uk/york

Live well, your way with care at home

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