The Elder - July Edition (Home Instead Newsletter)

Home Instead York newsletter

elder THE

July 2020

Providing award-winning care in York

Caring for our wonderful clients is our no 1 priority at Run by leading review website, homecare.co.uk, the Home Instead Senior Care York. awards are based on independent reviews from the most That’s why we are so pleased to be placed in the Top important people – our clients, their friends and family, 20 Home Care Providers Yorkshire & The Humber who have given their feedback and testimonials on 2020 which is based directly on the our service. Overall, Home Instead Senior reviews from clients we care for.

Care nationally has also secured a But don’t take our word for place in the homecare.co.uk it, here are some of the Top 20 Groups in the UK. fantastic comments we Here at Home Instead have received from York we are extremely clients, their friends proud of our score and family: rating of 9.8.

“I have been Luke Norbury, very impressed Owner of with Home Home Instead Instead York York said, “It’s since we wonderful started to for Home use them for Instead York to my parents. re ce i ve They have this To p always been 2 0 accolade flexible, as we know professional, this award is and gone the based on extra mile to positive reviews ensure the correct from our clients care is given. Many and their families. of the carers are Our aim is to improve proactive and understand our clients’ quality of life the individual client’s needs. and when we get to read the “My father was in the early amazing feedback submitted to stages of vascular dementia. As a homecare.co.uk it makes us feel we family, we were keen to keep him in his haveownedreally made a difference. We have a home environment for as long as“Each possible.

Home Home Instead Senior Care franchise office is independently and operated.” fantastic team of CAREGivers with a support team of Instead provided carers who not only delivered a high level of key players, all of whom truly deserve this award and care, warmth and problem-solving initiative, they also had a will be delighted to know that their compassion and great can-do attitude. The office staff and on-call facility were commitment to providing great care and support has both professional and understanding. As a former RGN myself been recognised.”

I cannot recommend Home Instead highly enough.” ®

New Home Instead Scarborough & Ryedale opening The brand new Home Instead Senior Care Scarborough & Ryedale franchise has passed an important milestone by successfully registering with the care regulator the Care Quality Commission (CQC) to provide services to elderly people in Scarborough and Ryedale.

Managing Director, Luke, and the Care Manager, Becky, both successfully completed the CQC vetting process and as a result Home Instead is now registered to provide personal care.

Having successfully run the Home Instead franchise in York since 2009, owner Luke, is now bringing Home Instead’s trademark high quality care at home to older people in Scarborough and Ryedale.

Here’s what Luke had to say on the opening, “It is particularly important in these challenging times that elderly people’s needs are considered. Home Instead can assist with a range of daily living activities such as shopping, meal preparation, washing and dressing, but just as importantly with companionship

and, when the time is appropriate, going out.”

The service is intended to help people maintain their quality of life as they grow older.

Please contact Becky Volans (pictured) on 01723 333022.

Share the Care Referral Scheme Home Instead York recently rolled out a new ‘Share the Care Referral Scheme’. Recommend Home Instead York to your friends and family and once they have signed the Service Agreement and commenced care with us, both you and your friend will receive £95 each if you both use our services.

To both receive £95 off your Home Instead Senior Care York bill the following Terms & Conditions apply. ▲ New clients – Please ensure you hand your referral card to

the person who conducts the consultation at the time of signing the Service Agreement and commenced care. This will ensure saving the £95 set up charge. ▲ Existing clients will receive £95 discount off their next bill once their friend has signed the Service Agreement and commenced care. ▲ Existing clients may refer as many friends as they like. Providing they have this qualifying card, you will both receive the £95 discount. (If you need more cards just ask.)

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▲ We reserve the right to vary these terms and conditions and to terminate the scheme at any time. ▲ We respect your privacy and so we collect and process all data in accordance with our Data Protection promise.

100 and

counting!

Home Instead York client, Walter, marked his 100th birthday last month with some socially distanced celebrations.

Congratulations Walter, it looks like you had a wonderful day!

James inspired to raise money for St Leonard’s Hospice Inspired by Captain Tom, Home Instead Senior Care client James marched 50 laps of his local park throughout the course of May to raise money for St. Leonard’s Hospice.

Accompanied by CAREGiver Lisa, James, who has autism, marched along to ‘Is This the Way to Amarillo’, after seeing Peter Kay’s sketch on the BBC’s ‘The Big Night In’ a few weeks back.

James has so far raised an

incredible £915.00 for St Leonard’s Hospice. If you would be interested in sponsoring him, a ‘Just Giving’ page has been set up, just search for ‘The Amarillo Challenge’.

Congratulations James, what an incredible achievement!

Douglas marks D-Day landings Client of Home Instead York, Douglas was one of York’s last three Normandy veterans to gather in York’s Memorial Gardens, to mark the 76th anniversary of the D-Day landings on June 6, 1944. CAREGiver Mel, who accompanied Douglas to the memorial service, described it as her proudest moment as a CAREGiver.

During this difficult time our CAREGivers are continuing to provide high quality and safe care to support people in their own homes in the York area  Supporting personal care (whilst wearing masks, gloves and aprons)

 Undertaking domestic tasks including the cleaning and disinfecting of high touch surfaces

 Shopping for essentials and we are able to pack everything away for you

 Providing companionship (while social distancing or wearing a mask)

 Caring for you if you are feeling unwell and self-isolating

 Picking up medication from local pharmacies and supporting prescription requirements  Helping you use technology to “video chat” with family  Posting letters, so you can keep in touch with your loved ones

For more information or to make an appointment Call us today on 01904 690 884

Home Instead Senior Care 10 Clifton Moor Business Village James Nicolson Link, Clifton Moor York YO30 4XG Telephone: 01904 690884 Email: info@hiscyork.co.uk Web: www.homeinstead.co.uk/york

Live well, your way with care at home

Safe ■ Effective ■ Caring ■ Responsive ■ Well-Led “Each Home Instead Senior Care® franchise office is independently owned and operated.”